Sears Appliance Repair

Photo of Sears Appliance Repair

Located in Houston, Texas

Address: 3871 S Cooper St, Arlington, TX 76015, United States

Phone: +1 817-591-4361

Rating: 4.5

Services

  • Wheelchair-accessible car park

Categories

  • Air conditioning repair service
  • Appliance repair service
  • Furnace repair service
  • Refrigerator repair service
  • Washer and dryer repair service

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-18 - Rating: 5)

    Mario is simply amazing. He explains everything in detail with the issue youre having with your appliance. I highly recommend Mario, as he has over 30 years experience in his field of work. Very professional, knowledgeable, friendly, respectful and detailed oriented.

  • Review 2 (2024-12-18 - Rating: 5)

    Steve was very professional and seemed to really want to help us. The first technician really did NOTlet him know what he had done so Steve worked from scratch and did an EXCELLENT job of finding out what i needed. You should be very proud of Steve and let him know that his service is appreciated.

  • Review 3 (2025-01-13 - Rating: 5)

    Wayne was knowledgeable, attentive and showed his experience by carefully explaining the possible causes of the failure. Gave some preventative steps to take to possibly avoid similar errors.Great job! He also took time to explain to my wife what could have possibly happened and some steps avoid it in the future. Using None super technical terms!Thanks agin!

  • Review 4 (2025-01-22 - Rating: 5)

    Our technician was very friendly and thorough.He took his time and explained a lot to me.He has a very pleasant personality and was very polite and professional.

  • Review 5 (2024-11-12 - Rating: 5)

    He was super curious and respectful of my property. He kept me informed of what exactly went wrong with my appliance and what needed to be fixed. He cleaned up after he finished the repair. I will use this company again in the near future when I need an appliance to be fixed. Thank you.

  • Review 6 (2024-10-29 - Rating: 5)

    Bradley is knowledgeable of the product, polite and a top notch professional! He explained, in the simplest terms, the issue (tub ring & suspension) with my whirlpool washing machine. Lastly, he cleaned up after himself and offered to remove the packaging. Im impressed and will certainly request him to service my other appliances in the future. Thanks so much, Bradley!!!

  • Review 7 (2024-12-17 - Rating: 5)

    Marc was very cordial & took care of the problem!! The first fan that was ordered & delivered to my house was broken, and Marc found a replacement, went & picked it up & installed it!! Marc brought some good luck & cheer to our home when it’s really needed at this time of year!! Marry Christmas

  • Review 8 (2024-08-09 - Rating: 5)

    Excellent experience! Service person contacted me in advance, so I would be expecting him. He explained tardiness well, things happen unexpectedly. He went straight to work & explained his investigation. He showed me his work, and his proofs, to my complete satisfaction.We BOTH tend to tell stories, the only wastage I saw, but it was entertaining and contributed to customer satisfaction.The billing, and warranty period were explained to my satisfaction.This professional knew his equipment & I highly recommend him.

  • Review 9 (2024-12-09 - Rating: 5)

    Sear HVAC Tech Abdur-rahim S. called ahead of time to confirm my appointment and arrived on time. He then completed my repair and insured that my unit was functioning properly before he departed. He was very polite and took to time to go over his repairs. He’s a dedicated professional.

  • Review 10 (2024-11-11 - Rating: 5)

    I sent a good review for the technician that cleaned my dryer. A day later I tried to use the dryer and it makes a loud rattle noise and smelled like it was overheating. He didnt test it before he left. Ive had to call for a repair service and wait several days for my appointment.

  • Review 11 (2025-01-26 - Rating: 5)

    Serviceman was polite, informative, and thorough. Identified the problem and explained what I could do in the future. If there was another problem with my heat pump system.

  • Review 12 (2024-11-02 - Rating: 5)

    Alberto came and fixed my fridge heater. He is the best. Communicated perfectly and left things very clean and tidy. He deserves more than 5 stars.

  • Review 13 (2024-09-13 - Rating: 5)

    Micah did a very good job in fixing the problem with my washer and dryer. He also sold me the warranty which, no fault of his, I later cancelled because I could not provide the model number and serial numbers of my appliances. Micah was very polite and professional.

  • Review 14 (2024-10-16 - Rating: 5)

    Mario was great, he explained everything and worked very swiftly. I will always request him if the need ever comes again.

  • Review 15 (2024-07-23 - Rating: 5)

    For starters the representative was punctual, very polite and respectful. He was honest and straightforward about our washers condition.It was simple to fix and didnt cost nearly what we were quoted by a previous repairman.Over all were very satisfied.

  • Review 16 (2025-01-16 - Rating: 5)

    Was too warm to do the repair, but the technician took the time to educate me on the issue. I learned something and I appreciate it.

  • Review 17 (2024-11-27 - Rating: 5)

    Repair person was friendly and knew exactly what to do to fix my fridge-he explained what he was doing which I very much appreciated -great experience with this repair person!

  • Review 18 (2024-09-30 - Rating: 5)

    Abdur-rahim was very knowledgeable and corrected/repaired my AC issue. Time will tell if the fix holds since the leak was very small.

  • Review 19 (2024-11-26 - Rating: 5)

    He was very nice. We liked him a lot. D he explained what was wrong with the washer

  • Review 20 (2025-01-10 - Rating: 5)

    Great service and technician was super informative! I would definitely use them again.

  • Review 21 (2024-11-25 - Rating: 5)

    He was friendly, answered our questions, and was professional. He was fast and thorough and left everything clean.

  • Review 22 (2024-09-21 - Rating: 5)

    Marcus really knew his stuffThorough and friendlyAlso what I really appreciated was his on time updates on his arrivalExcellent customer focus

  • Review 23 (2025-02-04 - Rating: 5)

    Great tech, great service, very detailed and explained everything exceptionally well

  • Review 24 (2024-06-22 - Rating: 5)

    Travis J.was friendly, courteous, and resolved the issue with my GE front loader washer in no time! He explained what the problem was and what he did to resolve it. I would gladly use this service again in the future and will tell others about it as well.

  • Review 25 (2024-08-06 - Rating: 5)

    Mario came to install a new speed switch on our clothes washer which was not the correct solution to the clicking noise. He determined the timer switch was the source of the clicking noise. He had located a source for this timer switch and returned later the same day to install it. I was pleased that he was able to get this done on the same day. This appears to have solved the clicking noise problem.

  • Review 26 (2024-11-02 - Rating: 5)

    I was able to obtain a same day appointment my technician was very professional

  • Review 27 (2024-05-30 - Rating: 4)

    Rep was great, but said he didn’t have access to the first customer of the day so his arrival was somewhat of a surprise. Glad nothing needed to be done to my unit. Appreciated the check-up

  • Review 28 (2024-08-15 - Rating: 5)

    Very friendly and knowledgeable. Quick service and explained everything he was going to do and what needed to be done.

  • Review 29 (2024-06-08 - Rating: 5)

    Tech was very knowledgeable and answered all my questions and concerns. Tech was quick, gave diagnosis and completed the job in less than a hour. Im very pleased with the service I received today and would definitely use Sears service again.

  • Review 30 (2024-08-16 - Rating: 5)

    Mr. Gary did a Fantastic Job with the Lawn Tractor Situation 🚜 ! Mr. Gary is Extremely Knowledgeable in his Profession . Mr. Gary is a Great Asset to Sears Home Services . Thank You !Mattie D.

  • Review 31 (2024-05-31 - Rating: 5)

    I first called a local repair company. (:() They hung up on me so I internet searched Sears Service. Super easy. I set my appointment online @ 11:00 a.m. A technician called my cell about 40 minutes later. Marcus showed up at 12:30. diagnosed by 12:35. Repaired by 1:15. I could not ask for better service than that! Thanks Marcus!

  • Review 32 (2024-09-17 - Rating: 5)

    Tech was right on time, very courteous, went right to work, and got the job finished in no time. He installed a new ice maker.

  • Review 33 (2024-07-12 - Rating: 5)

    Kevin was the 3rd Tech to come out because I kept having problems with my ice maker. When he came, he immediately accessed the problem, ordered the part, set up appointment, after part arrived, came back, replaced my ice maker and was out in no time.Thank you

  • Review 34 (2024-11-12 - Rating: 5)

    Service man professional & honest state washer unfixable did not perform unnecessary phony repairs in& out 15min

  • Review 35 (2025-01-16 - Rating: 5)

    Gary was very thorough and professional! #Kudos

  • Review 36 (2024-06-21 - Rating: 5)

    Micah was very knowledgeable about the Samsung refrigerator. He trained me how to check and make sure the ice maker is working. Great employee that cares about people.

  • Review 37 (2025-01-27 - Rating: 5)

    The technician Angel was very polite and professional.

  • Review 38 (2024-06-25 - Rating: 5)

    I would like to thank Mr. Abdur for helping us get our air back in top shape; we were really disappointed with this problem; Mr. Abdur discovered the problem, made sure Sears had the parts, picked up the parts, returned to put the panel in place; all this in a patiently, timely manner. Yes, we now have air. Thank you.

  • Review 39 (2024-06-06 - Rating: 5)

    He drained the water from the dishwasher-it was reset but he said it was a plumbing issue and needs further work. Waiting to hear from warranty company. Very thorough.

  • Review 40 (2025-01-03 - Rating: 5)

    Out tech was great and did a marvelous job!

  • Review 41 (2023-10-12 - Rating: 5)

    Very friendly. The techs could have taken the initiative to wear shoe covers, ensured things that they moved were put back and made sure any water or liquid on the floor caused by them was cleaned up but overall the service was great.

  • Review 42 (2024-08-13 - Rating: 5)

    Travis did a great job on my dishwasher. He was very thorough and efficient.

  • Review 43 (2024-02-21 - Rating: 5)

    Extremely polite. Chris worked with no issues in our home. He is very knowledgeable. We requested him to return to install our parts.

  • Review 44 (2023-11-07 - Rating: 5)

    Marc was professional and knowledgeable. He explained the problem with my refrigerator to me as well as the guy he was training!He texted and let me know when to expect and arrived on time.

  • Review 45 (2025-01-22 - Rating: 5)

    Very attentive to my questions, very polite and helpful. Thank you

  • Review 46 (2023-10-13 - Rating: 5)

    Marcus was very friendly and knowledgeable. He was very detailed and took the time to explain what needed repair. Everything was completed in a timely manner. Marcus provide excellent service!

  • Review 47 (2024-06-01 - Rating: 5)

    Marcus was kind and efficient. Got the repair done in under an hour and continued to explain the repair process the entire time.

  • Review 48 (2024-08-26 - Rating: 5)

    Robert did a great job repairing my dishwasher. Very friendly and polite.

  • Review 49 (2024-07-18 - Rating: 4)

    Micah did a good job on troubleshooting and explaining what and why he was doing the things associated with the service.

  • Review 50 (2024-10-14 - Rating: 5)

    Very professional, on time the job was done probably 30 minutes or less.

  • Review 51 (2023-11-20 - Rating: 5)

    Tech, William M. On time. Explained the service he was reviewing. Gave advice on an area we need to adjust for better service. Answered our questions. Very professional and personable.

  • Review 52 (2023-10-27 - Rating: 5)

    Marcus was very helpful. He was informative of what needed to be done and gave us a solution to get us by until the part thats needed to complete the job is available.

  • Review 53 (2023-11-01 - Rating: 5)

    Harold was awesome. He is a skilled professional with over 30 years of experience. He fixed our washer in quick timing! Highly recommend.

  • Review 54 (2024-07-31 - Rating: 5)

    Tommy was very nice and professional plus he got here quick!

  • Review 55 (2024-03-25 - Rating: 5)

    Outstanding service technician, very knowledgeable and worked to explain what he was doing.Would recommend to anyone needing sevice.

  • Review 56 (2024-06-04 - Rating: 5)

    Harold is a Rock Star!! He was very kind and is a Professional!! He knows what he is doing. Absolutely enjoyed meeting him!

  • Review 57 (2024-07-19 - Rating: 5)

    My refrigerator is NOT cooling, only the freezer is working. They changed out the fan today and now I have these error codes: E on refrigerator & rF on freezer. I need someone to come fix this ASAP.

  • Review 58 (2023-10-16 - Rating: 5)

    Very professional and Timely. Helped me understand the reason why my washer was not draining and spinning and resolved the problem within 20 minutes and cleaned up very neatly afterwards.

  • Review 59 (2024-09-14 - Rating: 5)

    Explain the problem and gave me some points on how to solve the problem. Very professional.

  • Review 60 (2024-10-04 - Rating: 5)

    Very helpful and kind and fixed our items

  • Review 61 (2024-07-17 - Rating: 5)

    Alberto was professional and direct with the problem with the refrigerator. Thanks for sending a knowledgeable employer.

  • Review 62 (2023-10-17 - Rating: 5)

    Wayne was great! Answered all my questions and was very easy to talk to. I would hire him again!

  • Review 63 (2024-06-24 - Rating: 5)

    One of the more frendly service reps I have ever experienced. Knowledgeable and courteous.

  • Review 64 (2024-03-17 - Rating: 5)

    He was prompt, very efficient and gave me some good pointers on how to preserve the dryer.

  • Review 65 (2023-10-13 - Rating: 5)

    Marcus was very friendly and knowledgeable. Explained what needed repairs. Was done in a timely manner. Excellent service!

  • Review 66 (2023-10-23 - Rating: 5)

    Marcus was on time and professional the entire time he was here. He gave me the quote to fix the problem but I decided not to fix the problem because I could buy a new machine for the price quoted to fix the problem.

  • Review 67 (2023-12-31 - Rating: 5)

    The service tech was absolutely amazing. Very knowledgeable and understanding to our situation.

  • Review 68 (2025-01-06 - Rating: 5)

    Great job and bedside manners..

  • Review 69 (2023-11-13 - Rating: 4)

    The tech arrived when he said he would. He was quick and efficient in diagnosing the problem and was polite and courteous.

  • Review 70 (2024-09-23 - Rating: 5)

    Marcus was very professional and fixed the washing machine.

  • Review 71 (2024-08-16 - Rating: 5)

    He showed the issue. Once repair was completed, he showed me the repair

  • Review 72 (2024-07-16 - Rating: 5)

    Your Tech Mike did an excellent job working on my refrigerator unit…..

  • Review 73 (2024-12-31 - Rating: 5)

    Angel was professional and knowledgeable.

  • Review 74 (2023-11-21 - Rating: 5)

    James was very professional. He quickly diagnosed and fixed the dryer. Great job!

  • Review 75 (2023-11-01 - Rating: 5)

    The service man was great. Did his job and left! Was not noisy around.

  • Review 76 (2024-07-18 - Rating: 5)

    I rate the service a (5) Mario did a great job 💯

  • Review 77 (2024-11-08 - Rating: 5)

    I would recommend him to family and friends.

  • Review 78 (2024-05-22 - Rating: 5)

    The technician was polite and did a very good job in repairing the problem with my refrigerator.

  • Review 79 (2023-11-15 - Rating: 5)

    Very good experience. He explained and showed me what the problem was and what he did to correct it.He explained how much it cost clearly.

  • Review 80 (2025-01-30 - Rating: 5)

    The techs are very knowledgeable

  • Review 81 (2024-05-20 - Rating: 5)

    He was very helpful and friendly. Would recommend him.

  • Review 82 (2023-11-15 - Rating: 5)

    Our technician, Micah, provided excellent service! I will definitely request Sears next time I need a repair.

  • Review 83 (2023-11-16 - Rating: 5)

    Travis came out found the problem and ordered part. He was on time and did a wonderful job.

  • Review 84 (2024-06-28 - Rating: 4)

    I was very satisfied with the service and professionalism of the tech Robert

  • Review 85 (2025-01-10 - Rating: 5)

    Excellent and professional service.

  • Review 86 (2024-03-21 - Rating: 5)

    The technician was very professional and knowledgeable about the problem with my appliance and answered all my questions in regards to the issue with my refrigerator and what is needed to repair it.

  • Review 87 (2024-03-25 - Rating: 5)

    Gary did a great job getting my lawn tractorback in running condition.

  • Review 88 (2023-10-16 - Rating: 5)

    He is very professional, knowledgeable about his job and overall a nice person. He explained everything.

  • Review 89 (2023-11-06 - Rating: 5)

    Technician was very courtesy, and explained every detail of his service call.

  • Review 90 (2023-10-12 - Rating: 5)

    All the above! Thats how we describe our experience with the recent repair service for our oven. Harold was great!

  • Review 91 (2023-12-13 - Rating: 5)

    Bradley was very knowledgeable and fixed our washer pretty quick.

  • Review 92 (2023-10-21 - Rating: 5)

    Mario was great. Very professional and also knowledgeable about the repair process.

  • Review 93 (2024-01-21 - Rating: 5)

    Marcus was knowledgeable, courteous and very professorial, and friendly. Thank You James

  • Review 94 (2024-02-06 - Rating: 5)

    Very nice and polite and had the parts he needed to fix it

  • Review 95 (2024-12-20 - Rating: 5)

    Good kid

  • Review 96 (2023-11-07 - Rating: 5)

    Marcus was very helpful and was willing to answer and educate me on any question I had.

  • Review 97 (2024-03-22 - Rating: 5)

    Bradley was timely, informative, and super professional.

  • Review 98 (2023-10-27 - Rating: 5)

    The technician was very good, very polite, very professional, and put a part in.

  • Review 99 (2024-05-17 - Rating: 5)

    Craftsmen Deck MowerGary quickly diagnosed and repaired.

  • Review 100 (2024-12-26 - Rating: 5)

    Very informative and friendly

  • Review 101 (2024-07-10 - Rating: 5)

    Huy was professional and did a good job

  • Review 102 (2024-11-08 - Rating: 5)

    Very good service, on time and professional, recommended it to my family.

  • Review 103 (2024-06-13 - Rating: 5)

    Very satisfied with technician knowledge and service.

  • Review 104 (2024-06-06 - Rating: 5)

    He knows his job. You will be completely satisfied.

  • Review 105 (2024-09-18 - Rating: 5)

    Very polite and efficient.

  • Review 106 (2023-11-07 - Rating: 5)

    Very polite gentlemen. I appreciate their knowledge and expert advice on the subject.

  • Review 107 (2024-01-20 - Rating: 5)

    He’s fast, kind and extremely knowledgeable.

  • Review 108 (2024-06-21 - Rating: 5)

    Travis checked out everything, and answered my questions.

  • Review 109 (2023-10-23 - Rating: 5)

    He repaired what was needed.. Knowledgeable/and a good atitude!!!

  • Review 110 (2023-11-08 - Rating: 5)

    Tim deserves a RAISE!! He is WONDERFUL!!!! And He knows His Job!!!!

  • Review 111 (2024-07-02 - Rating: 5)

    Byron was very professional and friendly.

  • Review 112 (2025-01-14 - Rating: 5)

    The technicians was very efficient and accommodating.

  • Review 113 (2024-06-26 - Rating: 5)

    On time. Quick, friendly service.

  • Review 114 (2024-02-06 - Rating: 5)

    Very efficient and he came on time

  • Review 115 (2024-11-21 - Rating: 5)

    Professional and personable.

  • Review 116 (2024-08-15 - Rating: 5)

    Excellent customer service!

  • Review 117 (2024-06-28 - Rating: 5)

    Quick fast and reliable service!

  • Review 118 (2023-12-19 - Rating: 5)

    Very knowledgeable in his own work..

  • Review 119 (2024-06-01 - Rating: 5)

    Aussie Steve gets 5 Stars!

  • Review 120 (2024-01-08 - Rating: 5)

    Punctual, knowledgeable and fixed the issue in no time.

  • Review 121 (2024-06-05 - Rating: 5)

    Good service came on time

  • Review 122 (2023-11-07 - Rating: 5)

    Our tech was the very best!

  • Review 123 (2024-01-17 - Rating: 5)

    Harold was awesome thank you again

  • Review 124 (2024-01-18 - Rating: 5)

    Very knowledgeable and professional.

  • Review 125 (2023-12-17 - Rating: 5)

    Very thorough and professional.

  • Review 126 (2024-09-17 - Rating: 5)

    Prompt and knowledgeable.

  • Review 127 (2023-11-06 - Rating: 5)

    Very professional and quick!

  • Review 128 (2023-10-26 - Rating: 5)

    My technician was fabulous!

  • Review 129 (2023-11-21 - Rating: 5)

    Great job Thank you.

  • Review 130 (2023-10-20 - Rating: 5)

    Very professional and nice.

  • Review 131 (2023-12-27 - Rating: 5)

    He was very professional

  • Review 132 (2023-11-11 - Rating: 5)

    Great service provider...

  • Review 133 (2024-08-09 - Rating: 5)

    Good service

  • Review 134 (2024-01-29 - Rating: 5)

    Hard-working and informative

  • Review 135 (2023-11-16 - Rating: 5)

    Very thorough and professional!

  • Review 136 (2024-01-20 - Rating: 5)

    On time and courteous.

  • Review 137 (2024-05-30 - Rating: 5)

    Knowledgeable and helpful

  • Review 138 (2023-10-12 - Rating: 5)

    Outstanding service!

  • Review 139 (2023-11-10 - Rating: 5)

    Perfect

  • Review 140 (2023-11-22 - Rating: 5)

    Very professional

  • Review 141 (2024-01-10 - Rating: 5)

    Great!!!!

  • Review 142 (2024-03-23 - Rating: 5)

    Professional!

  • Review 143 (2024-11-04 - Rating: 5)

    Excellent service, very fast repairs and parts, very fast and convenient service to reschedule the appointment.

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