Sears Appliance Repair

Located in Houston, Texas

Address: 735 Old Austin Hwy B B, Bastrop, TX 78602, United States

Phone: +1 512-772-2910

Rating: 4.6

Review 1 (2025-01-28 - Rating: 5)
Frank was honest about my appliance issue. I felt comfortable with Frank in my home. Issue resolved in a timely manner.

Review 2 (2024-12-31 - Rating: 5)
Mohammed was very helpful and got us taken care of and repaired.bIts not his fault or his employers that Cinch home services is no longer worth what we are spending on it

Review 3 (2024-09-19 - Rating: 5)
A great experience today. The technician has been here before, he’s very knowledgeable, professional. Makes it easy!!

Review 4 (2024-12-11 - Rating: 5)
Ricky is so positive and creative and passionate about his job. I know I’m in good hands when he shows up at my door.

Review 5 (2024-11-04 - Rating: 5)
Great and thorough service. Many useful care-taking tips on this and all other appliances. Personable and knowledgeable!

Review 6 (2024-12-12 - Rating: 5)
James was awesome, slight mix up in appointment time. But it happens

Review 8 (2024-12-31 - Rating: 5)
Ricky knows his stuff and is a super nice guy.

Review 9 (2024-07-29 - Rating: 4)
Mohammad explained every thing he checked on HVAC. He said it was on last leg and offered for Sears to give a free estimate on new unit. I contacted Choice, the Home Warranty company that we have. I thought the report to Choice would have included that info but when I contacted them, they didnt have the info regarding HVAC not repairable. Choice requires a report regarding status of HVAC.

Review 10 (2024-05-24 - Rating: 5)
Ricky did his best to try and fix our refrigerator. It was not able to be fixed due to manufacturing flaws. He and his apprentice were very professional and personable.

Review 11 (2024-05-30 - Rating: 5)
He explained to me about my Hot point dryer that he couldnt change the filter, but I showed him my Kenmore dryer that the cord is broken. He advised me to call and reschedule to change the cord to my Kenmore dryer with out to pay 100.00 deductible that I already paid because its good for 30 days. So I called the repair service, I was not happy because I have to pay another 100.00 deductible. I try to call back again but the service was terrible because they keep transferring me to different cycle of different department . Sorry , the technician Dquarius B was good explaining the problem of my dryer, he was polite and friendly, .

Review 12 (2024-08-20 - Rating: 5)
Ricky arrived on time and repaired my refrigerator. Very knowledgeable and very courteous.

Review 13 (2023-11-16 - Rating: 5)
Ricky showed up on time, had the parts needed to do the repair, had the tools and the knowledge to get the job done properly. He checked everything before he left. Highly recommend!

Review 14 (2024-07-08 - Rating: 5)
Polite, knowledgeable, helpful and with a smile on his face - what more could a customer want? GREAT service! A+ for sure!!

Review 15 (2024-08-18 - Rating: 5)
Repaired my oven door and gave me great advise on other items in my home. great job!

Review 16 (2024-08-27 - Rating: 5)
Dquarius B. was v. knowledgeable, professional and friendly. Went above & beyond. TY!

Review 17 (2024-09-04 - Rating: 5)
He fixed the dishwasher that had stopped working. Very nice and friendly.

Review 18 (2024-09-18 - Rating: 5)
Wonderful knowledgeable Great service. Kept track of ETA.

Review 19 (2024-07-12 - Rating: 5)
He arrived at the scheduled time. Pleasant, friendly demeanor. Determined refrigerator problem and installed new parts.

Review 22 (2023-12-12 - Rating: 5)
Ricky arrived in the morning and diagnosed the problem - compressor. He had one with him so we didnt need to order parts and wait for delivery. Refrigerator is now cooling!