Sears Appliance Repair

Photo of Sears Appliance Repair

Located in Houston, Texas

Address: 512 S Adams St, Fredericksburg, TX 78624, United States

Phone: +1 830-200-0329

Rating: 4.9

Services

  • On-site services
  • Wheelchair-accessible car park

Categories

  • Air conditioning repair service
  • Appliance repair service
  • Furnace repair service
  • Refrigerator repair service
  • Washer and dryer repair service

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-30 - Rating: 5)

    Very easy process from start to finish.My repair person was a very professional and personable repair person. Did a great job on both machines and gave me good advice on future service needs.1000000% satisfied with the experience! Thank you Sears!

  • Review 2 (2024-09-23 - Rating: 5)

    We want to thank Juan, once again, for the absolutely wonderful service he provided us today on our refrigerator repair. He took the time and the persistence to locate the real problem after initially finding a potential source of a plugged drain. The initial find was not the actual problem and Juan investigated further after considerable time and effort and found a much more serious problem. He corrected it, got everything operational again and cleaned up afterward. My husband and I were impressed with his professionalism, his care and his friendliness. Thank you, Juan!

  • Review 3 (2024-11-08 - Rating: 5)

    Juan was very polite, knowledgeable and efficient. He went the extra mile on replacing my Ice Maker, now I know why the repair done last month didnt last! I am very satisfied now!Thank You Juan!

  • Review 4 (2024-10-09 - Rating: 5)

    There are two separate comments I like to provide.1. Juan technician was absolutely fantastic. He knows his craft. He fixed our problem and through it with a friendly smiling attitude. He is a Gem. Your previous tech Jorge was not skilled and let us to waste $ for replacing a part that was not the problem.2. Your customer service site is outrageous. One has to go through Merida of options and after some frustration repeating the same set of answers, get to someone overseas who are like a bunch of robots. I’ll give that service a big F.If you want customer friendly service, you need to make it easy to make appointment etc. I was very very frustrated and never seek your service if I have other options.

  • Review 5 (2024-11-07 - Rating: 5)

    Gilbert addressed the problem and fixed it. Found that the drum belt was about shot, and replaced that. And vacuumed and cleaned the whole inside of the dryer. Then tested everything to insure that it was operating correctly. Very pleased. And a very nice man.

  • Review 6 (2024-11-21 - Rating: 5)

    Took a long time to receive the replacement part, but after the part arrived, the technician quickly and efficiently installed it and tested the washer. Technician was professional and expertly solved the problem. Thanks!

  • Review 7 (2024-03-26 - Rating: 5)

    Fantastic service with plenty of notice and communications. Very happy with the promptness and extensive knowledge. Definitely my trusted source for appliance repair.

  • Review 8 (2024-10-09 - Rating: 5)

    Knowledgeable, courteous and caring.Juan is a knowledgeable and intelligent person.We are truly grateful for his time and dedication to fixing the freezer issue.

  • Review 9 (2024-12-24 - Rating: 5)

    Very good service. In and out. Appliance repaired. Tech let it run to mJe sure everything was working properly.

  • Review 10 (2024-08-19 - Rating: 5)

    So happy! Ernesto arrived on time, was friendly and knowledgeable, diagnosed the issues and gave me suggestions for maintenance in the future - Im delighted I can continue using my Kenmore washer!

  • Review 11 (2024-11-11 - Rating: 5)

    Service tech explained the parts he was replacing and repair time was minimal. I have ALWAYS had good service from your guys.

  • Review 12 (2024-03-20 - Rating: 5)

    I was super impressed with the professionalism of this technician. He took the time to explain all the issues that he found, and he was able to repair them in a timely manner. He even went so far as to discuss with me why he felt these appliances would last me a long time. I think when a technician truly cares, it comes out in the work they do. I will definitely be calling Sears home services again.

  • Review 13 (2024-12-10 - Rating: 5)

    Gilbert was very professional and polite was a pleasure to have in check my washing machine!

  • Review 14 (2024-11-30 - Rating: 5)

    Will was very kind, prompt and professional. It didn’t take him long at all to fix my dryer.

  • Review 15 (2024-10-29 - Rating: 5)

    Super professional, thorough and pleasant - would definitely recommend Gilbert!

  • Review 16 (2024-07-15 - Rating: 5)

    Nicholas is the best!!! He is professional, kind, and a true gentleman. He has helped me with 2 appliance repairs. I couldn’t ask for more!

  • Review 17 (2023-12-13 - Rating: 5)

    Tech was scheduled for between 8:00 am and 5:00 pm and arrived before 11:00 am., beyond my expectations. I have a GE refrigerator where the freezer was working but the lights and upper area were malfunctioning...temperature control was reading 56. Without the GE diagnostic tool, Eddie researched possible issues and quickly discovered that the temperature reading was not 56...it was Sb for Sabbat mode. While cleaning the cabinet about the refrigerator I managed to press two buttons that triggered this setting. How embarrassing, grateful that it cost me only for the service call and didnt involve replacement of computer parts.

  • Review 18 (2025-01-15 - Rating: 5)

    Jorge is very diligent in finding appliance problems and providing a fix.

  • Review 19 (2024-08-22 - Rating: 5)

    He was knowledgeable and communicated with us about the washer. He was on time. Good experience

  • Review 20 (2024-01-27 - Rating: 5)

    Nicholas D. is very pleasant to work with, worked confidently and competently with my appliances, cleaned up the area after he finished the repairs. I would welcome him for future service calls.

  • Review 21 (2024-09-11 - Rating: 5)

    Very nice and professional man and explained thing in good detail.

  • Review 22 (2024-06-07 - Rating: 5)

    Albert was friendly and very knowledgeable! Already had the parts he needed and got my dryer fixed👍🏻

  • Review 23 (2024-08-23 - Rating: 5)

    He was great, knew his stuff and very friendly.Billy Atkinson

  • Review 24 (2024-08-06 - Rating: 5)

    Excellent! On time. Knew how to fix my washer. Thorough and meticulous.

  • Review 25 (2024-06-06 - Rating: 5)

    Very honest.explained problem succinctly. No high pressure sales. He is a keeper.

  • Review 26 (2023-11-16 - Rating: 5)

    Edwardo was great. Quick knowledgeable visit and very courteous. World class service!

  • Review 27 (2024-05-23 - Rating: 5)

    The tech was very knowledgeable, professional and diagnosed the problem very quickly

  • Review 28 (2023-12-29 - Rating: 5)

    He was very efficient in making the needed repair and friendly as well.

  • Review 29 (2024-06-20 - Rating: 5)

    Repairman had to stay on phone with choice home warranty for unprecedented amount of wasted time.

  • Review 30 (2024-08-20 - Rating: 5)

    Three calls and $660 and stil not working.

  • Review 31 (2024-11-26 - Rating: 5)

    Very knowledgalbe and courteous

  • Review 32 (2024-01-18 - Rating: 5)

    Technician was very professional and evaluated the problem quickly.

  • Review 33 (2024-06-05 - Rating: 5)

    On time, great communication, very helpful

  • Review 34 (2024-11-05 - Rating: 5)

    Excellent technician

  • Review 35 (2024-05-21 - Rating: 5)

    Friendly, efficient, on time.

  • Review 36 (2024-06-19 - Rating: 5)

    Awesome service!

  • Review 37 (2023-11-15 - Rating: 5)

    Very helpful and knowledgeable

  • Review 38 (2023-10-29 - Rating: 5)

    Juan was very helpful

  • Review 39 (2024-11-13 - Rating: 5)

    Great service

  • Review 40 (2024-03-15 - Rating: 5)

    Great service

Similar Organizations