Sears Appliance Repair

Located in Houston, Texas

Address: 999 Pasadena Blvd, Pasadena, TX 77506, United States

Phone: +1 979-221-6997

Rating: 4.6

Services

On-site services
Wheelchair-accessible car park

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-10-18 - Rating: 5)
Our technician reached out early in the day and set expectations on the approximate time frame he would arrive. He later texted when he was on his way and arrived promptly. He was able to diagnose the problem with our refrigerator based on our description and his examination, and had the means at his disposal to fix the issue fairly quickly that same day. We are very satisfied. Would definitely recommend.

Review 2 (2024-12-28 - Rating: 5)
The Technician Joey was very friendly and fixed my fridge the 1st visit. Joey was Awesome!!! . If I had any complaints it is with the cost Sears charged for labor. Otherwise my fridge is working again once the relay switch was replaced

Review 3 (2025-01-04 - Rating: 5)
The washing machine I own is very old but works. Because the serial number was missing he didn’t take the time to find out the serial number is on my policy & said a third party vendor needs to come out. I called sears back & a second tech came, found the serial number, found the problem & ordered the parts. Third tech came & fixed machine & it’s running like brand new. Sorry I wished I wrote their names down so I could give them their props. Even the first lazy tech.

Review 4 (2024-08-28 - Rating: 5)
Your technician, Ken is a great asset to your company. He was very respectful and clear about his diagnosis of the problems and how to best fix them. I would recommend him to anyone who wld need his expertise and service. Thank you.

Review 5 (2024-09-08 - Rating: 4)
Real quick: The technician who came out did communicate his eta, but after that the communication was lost. He did fix our washing machine issue, but we still dont know what it is he fixed. Hey, but it is fixed, so thank you!

Review 6 (2024-10-18 - Rating: 5)
Sears Appliance Repair Serice is one of the best investments I made since purchasing my home. All of the repairmen are highly skill and professional.

Review 7 (2024-08-15 - Rating: 5)
Our technician, Able, was awesome. He had our washer plate installed and working in no time. Thank you so much!

Review 8 (2024-11-15 - Rating: 5)
Very nice guy! Unfortunately everything could not be fixed, but he did what he could. Older dishwasher

Review 9 (2024-06-16 - Rating: 5)
Tedrick was very knowledgeable and did not mind educating the customer. This was important to us that we understood what was going on with the repairs. He was awesome!

Review 10 (2024-07-20 - Rating: 5)
Mark was the technician that was assigned to my repair call. He was professional and thorough. Great customer service. He deserves a raise!

Review 11 (2024-06-22 - Rating: 5)
Technician Wade was very professional, knowledgeable and personable. He explained everything very clearly and made me feel very comfortable. Hats off to Wade!!

Review 12 (2024-09-25 - Rating: 5)
Very professional. He diagnosed the issue and replaced the necessary part. He cleaned up afterwards.

Review 13 (2024-03-19 - Rating: 5)
Alexander was great. What is not great is Sears scheduling... 7a to 6p really? And then no way to get up dates as the links sent are broken. The only option is to cancel. Again Alexander is great. Sears scheduling is not recommended 😑

Review 14 (2023-09-12 - Rating: 5)
We had another service company come twice and couldn’t fix our Kenmore fridge. Joey called ahead to make sure he had the parts, he showed up on time. He explained everything, clearly and with amazing personable style. He clearly understood his craft and took the time to listen to my questions and concerns. He fixed the fridge on the first try and made sure it was done right! I highly recommend Joey and Sears Home Service.

Review 15 (2024-12-05 - Rating: 5)
Extremely knowledgeable and very professional. And very cordial as well.

Review 16 (2023-10-30 - Rating: 5)
Repairman awesome, but it’s taken Sears 3 months, august - October to repair it, and not sure it’s fixed yet, it’s been 1 thing after another breaking down. We’ve seen about 10 repair man and had several no shows. We’re both seniors over 80 and disabled, not happy with …Food poisoning + happened

Review 17 (2023-09-26 - Rating: 5)
Satisfied and unsatisfied. Unsatisfied for the reason being that when he took the control panel off, there was a loose connection, that was not connected from previous work order done. Also was not able to determine what the problem was that causing it to stop working. Thankful that he did connect the wire and made sure that all was working properly.

Review 18 (2024-06-12 - Rating: 5)
He was very knowledgeable and honest, we felt like we could trust him! I would definitely use them again!

Review 19 (2024-08-16 - Rating: 5)
He was professional and didnt waste any time getting the new ive maker installed.Thanks 😊

Review 20 (2023-10-03 - Rating: 5)
Albert was great. I was fortunate to have him for both appointments. He was knowledgeable and honest and I will use this service if needed in the future, primarily because of Albert.

Review 21 (2024-02-12 - Rating: 5)
Daniel was courteous, professional, & very kind. He diagnosed the issue with my dryer quickly & provided me with good advice. Thank you so much, Daniel!

Review 22 (2023-09-24 - Rating: 5)
Juan arrived when he said he would and he replaced the part. The only issue was the fridge still leaked water. It took it overnight to leak, but, it leaked. We replaced the water filter with a Kenmore filter and so far, no leaks. Not sure why it has taken 5 different repairman to fix this leak and not one mentioned that it might be the filter...So far, the fridge is not leaking and my hardwood floors are currently dry.

Review 23 (2024-07-19 - Rating: 5)
Abe was on time, courteous and extremely professional. He assessed the problem immediately and proceed to diagnose and fix it right away.

Review 24 (2023-10-03 - Rating: 5)
Jinathan was great!! Sears automated system is less than desirable. After I got the part delivered I got and email asking me to confirm, however the automated only gave me this option Confirm Parts arrive and reshedule. I Didnt want to reschedule. Need an option that only states Confirm Parts Drlivered.

Review 25 (2024-05-22 - Rating: 5)
Mr. Kelvin is professional and knowledgeable. I appreciate his expertise. He called with an ETA. I also appreciate that. Thank you.

Review 26 (2023-09-21 - Rating: 5)
Sabas was very knowledgeable and explained everything to us. We’ve had him come over before. I highly recommend him. He is very professional.

Review 27 (2024-05-24 - Rating: 5)
Wade the tech was friendly and professional. I hope we don’t need a tech again soon. But I’m that glad that he was tech that got the call.

Review 28 (2023-09-21 - Rating: 5)
Jonathon showed up when he said he would and replaced the part in just min. He was nice and. very respectful. Did a great job

Review 29 (2024-06-17 - Rating: 5)
Didnt show up and stated that the customer was not at home. Although he had previously called to verify that the customer was hone.

Review 30 (2023-07-05 - Rating: 5)
Ice maker stopped working they came out addressed problem and had it replaced quickly! Great Service! Thank you! Fast Friendly!Would Highly Recommend Sears !

Review 31 (2023-10-31 - Rating: 5)
On time, Good quality and professional. Technician very polite and let me know exactly what he was repairing.

Review 32 (2024-01-13 - Rating: 5)
Tech was very pleasant, explained everything and made sure the appliance worked before leaving.

Review 33 (2023-08-09 - Rating: 5)
Sears has come out to repair my Washer and it is always fixed right the first time. Great People to do business with.

Review 34 (2023-10-05 - Rating: 5)
Jonathan was very thorough and professional and fixed our washing machine. It now runs very quitely and works great.

Review 35 (2023-10-17 - Rating: 5)
Our technician was very professional and knowledgable. Quick fix and went above and beyond.

Review 36 (2023-09-12 - Rating: 5)
Nicholas was outstanding. Went above and beyond. He took the time to show me how to avoid the issue in the future.

Review 37 (2023-09-29 - Rating: 5)
Very professional. Explained the repair and cleaned up after himself. Would recommend him for any repair.

Review 38 (2023-09-16 - Rating: 5)
The technician was outstanding in every way!!! Quick with the assignment(less than 24 hours) and quick to diagnose the problem!😀

Review 39 (2023-09-21 - Rating: 4)
My tech ( Albert)was on time,profession,knowledgeable, answering all my questions, offering options as this was to get a second opinions

Review 40 (2024-03-21 - Rating: 5)
The technician was very knowledgeable and friendly!!! He was in and out fast!!!

Review 41 (2023-09-19 - Rating: 5)
Paula is reliable, professional and showed her expertise during the maintenance of my heater.

Review 42 (2024-07-25 - Rating: 5)
The technician was very knowledgeable and professional.

Review 43 (2023-10-16 - Rating: 5)
Technician was very professional & explained everything in detail in the inspection of my ac unit , he’s an asset to your co

Review 44 (2023-09-29 - Rating: 5)
Couldnt have asked for a better service technician. Explained everything in detail concerning the functioning of my Maytag washing machine.

Review 45 (2024-01-19 - Rating: 5)
Very knowledgeable and answer my question with a good a great attitude. Thank you so much for your great work.

Review 46 (2023-09-12 - Rating: 5)
Mr Tim gets 5 stars. He was professional and great technician.

Review 47 (2023-10-06 - Rating: 5)
Prompt service in home. Service required a part order that took longer than expected to arrive. Otherwise very good service.

Review 48 (2024-06-03 - Rating: 5)
Dont know if the problem is fixed or not but I was advised what to watch for and what to do if the problem comes back.

Review 49 (2023-10-06 - Rating: 5)
Technician knew exactly what he was doing and gave us a great tutorial after he fixed the problem

Review 50 (2023-09-21 - Rating: 5)
Tech was very professional. Explained everything. Will do more business with the company.

Review 51 (2023-08-22 - Rating: 5)
He was on time and very experienced on the equipment! Took the time to explain no matter how many times I asked!

Review 52 (2025-01-14 - Rating: 5)
Very knowledgeable and helpful

Review 53 (2023-10-16 - Rating: 5)
Nicest and most helpful repairman we have ever delt with.Thank youSusan and Sonny

Review 54 (2024-10-31 - Rating: 5)
Very professional and respectful

Review 55 (2023-10-18 - Rating: 5)
Jonathan was professional, efficient and on time. Could not ask for better service! Thank you!

Review 56 (2024-01-16 - Rating: 5)
He was nice. he provided an explanation of the services being rendered.

Review 57 (2024-10-16 - Rating: 5)
He was very helpful

Review 58 (2023-10-06 - Rating: 5)
So far Service has been timely and professional. Very happy with Landmark

Review 59 (2024-12-24 - Rating: 5)
Very good service

Review 60 (2023-10-03 - Rating: 5)
The repair was painless and Albert was wonderful. Oven is working perfectly

Review 61 (2023-11-21 - Rating: 5)
He was great fast and efficient.Thank you

Review 62 (2023-10-11 - Rating: 5)
My problem could not be resolved, but Earnest worked diligently to find the cause.

Review 63 (2023-01-08 - Rating: 4)
Annual Warranty pricing a little high but comforting to know we are covered.

Review 64 (2023-09-26 - Rating: 5)
Ernesto C was professional and courteous and thorough.

Review 65 (2023-09-23 - Rating: 5)
Ernesto is great! Got us up and going!

Review 66 (2023-09-22 - Rating: 5)
Nicholas is always professional and super nice!

Review 67 (2024-09-17 - Rating: 5)
Customer service was on point…

Review 68 (2023-09-19 - Rating: 5)
Very patient. Answered all my questions throughly.

Review 69 (2024-05-25 - Rating: 5)
Very good customer service.

Review 70 (2023-12-27 - Rating: 5)
Great, kept me informed and arrived as stated

Review 71 (2024-11-21 - Rating: 5)
Excellent job

Review 72 (2024-09-03 - Rating: 5)
Quick repair, clean work,

Review 73 (2019-08-27 - Rating: 5)
Great place to pick up online shopping never really long wait.

Review 74 (2023-09-20 - Rating: 5)
Jason did a great job!!

Review 75 (2023-10-19 - Rating: 5)
Great and informative AC Technician!

Review 76 (2023-09-20 - Rating: 5)
The tech was profesional and knowledgeful

Review 77 (2023-10-10 - Rating: 5)
Tim with Sears was amazing!

Review 78 (2023-10-13 - Rating: 5)
Very friendly technician.

Review 79 (2023-10-13 - Rating: 5)
Nice and knowledgeable tech

Review 80 (2024-05-24 - Rating: 5)
New what too look for

Review 81 (2023-09-21 - Rating: 5)
Ernesto is fabulous.

Review 82 (2024-05-22 - Rating: 5)
Excellent services

Review 83 (2023-09-20 - Rating: 5)
Excellent. Professional

Review 84 (2024-08-09 - Rating: 5)
Friendly technician.

Review 85 (2023-09-22 - Rating: 4)
Friendly and fast

Review 86 (2023-10-06 - Rating: 5)
A+

Review 87 (2023-10-05 - Rating: 5)
Professional & informative

Review 88 (2024-06-10 - Rating: 5)
Excellent!!!!!!!

Review 89 (2024-10-01 - Rating: 5)
The technician very courteous. And responsible for his workDiagnosed the problem in my washing machine. He ordered the necessary parts and made a new appointment for me to return. He deserves to get a raise.

Review 90 (2024-09-09 - Rating: 5)
Excellent work and excellent service, thank you very much for all your help, blessings.

Review 91 (2023-10-18 - Rating: 5)
Excellent treatment and service.The technician was very friendly and worked quickly, and the repair turned out well.

Review 92 (2024-01-20 - Rating: 5)
Thank you, I already had a lot with my broken labadora. The previous technician couldnt and had ordered the wrong part, but this technician was able to fix it. Thank you very much!