Sears Appliance Repair
Located in Houston, Texas
Address: 2901 S Capital of Texas Hwy, Austin, TX 78746, United States
Phone: +1 512-337-4522
Rating: 4.4
Services
- Wheelchair-accessible car park
Categories
- Air conditioning repair service
- Appliance repair service
- Furnace repair service
- Refrigerator repair service
- Washer and dryer repair service
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-01-14 - Rating: 5)
Very attentive to our needs, both getting the dishwasher fixed as well as being respectful to us working from home. Explained the issue, what he did, and some tips for better dishwasher performance. Truly a fantastic experience. -
Review 2 (2024-12-31 - Rating: 4)
Received a call from Donald when the morning began to set timing expectations. Prompt arrival once given arrival window. Received called once work was done to discuss next options. Price for the dishwasher fix was more than a new one so moved on. -
Review 3 (2025-02-18 - Rating: 5)
Donald is a very knowledge tech. He addressed the issues right away and took care of it immediately. I had issues with the stove since July 2024. -
Review 4 (2024-10-01 - Rating: 5)
Mr. Neal and his trainee colleague did a wonderful job, arrived at the expected time, fixed the issue and gave me a few tips on how to care for my appliances. Would recommend to a friend! I was WFH and didn’t get the chance to offer them some water or beverage but I hope they get well deserved paid for their good service! -
Review 5 (2024-08-29 - Rating: 5)
It is amazing what a dedicated person demonstrates and takes pride in his work. The Tech did just that and quickly repaired what was identified. My family has been Sears Customers since the 1960’s and will continue- quality products and it requires quality repair by great Technicians. -
Review 6 (2024-10-10 - Rating: 5)
The technician who repaired our refrigerator was excellent. He was knowledgeable, personable, professional, resourceful, persistent, and a good communicator. If we ever need another repair, I hope John is the one they send. -
Review 7 (2025-01-15 - Rating: 5)
We received excellent service from Ricky, the service technician. We would be pleased to have him service or repair our appliances again. -
Review 8 (2025-01-23 - Rating: 5)
Don did a great job of diagnosing the issue with my dishwasher quickly and making recommendations. -
Review 9 (2024-05-21 - Rating: 5)
Tom came and very quickly diagnosed the problem with our cooktop. The part was ordered and shipped directly to our house. Donald came and installed the part and made sure everything was correct. Both Tom and Donald were very friendly and professional. Weve used Sears Home Services for all our appliances no matter the make or model for years and have always been pleased. -
Review 10 (2024-09-11 - Rating: 5)
The technician was amazing. It was crazy that it took months to get this fixed. If ur wasn’t for the technician, I’d on the phone with the home warranty place fir the nth time -
Review 11 (2024-12-31 - Rating: 5)
George did what he could. The label with the ID number was worn off and he knew what part to order, but not the microwave ID that he needed. -
Review 12 (2024-03-25 - Rating: 5)
Shawn was Very knowledgeable....arrived on time ..explained the problem...and was very nice! I was very pleased with how Shawn took care of my tractor ..he tested it himself before leaving making sure everything was working as it should be. Anyone will be happy to have Shawn have work done for them. Thanks -
Review 13 (2024-01-18 - Rating: 5)
Sears never corrects the number they send text updates to for me but that’s my complaint. They’ve come out twice from my home warranty company now and have been very professional and honest with me. Their expertise in their area is obvious. And they’re great with my dogs. -
Review 14 (2024-07-11 - Rating: 5)
Dquarius was absolutely fantastic. Very knowledgeable and professional. Im very pleased with him. I would recommend this service and especially this technician to anyone looking for home repair appliances. -
Review 15 (2024-01-09 - Rating: 5)
Ricky S. did a great job helping us diagnose an issue with our fridge. I also really appreciate that he showed up on time. He was very friendly and professional during the entire visit and I highly recommend him for anyone who has fridge problems. Thank you very much, Ricky! -
Review 16 (2024-09-05 - Rating: 5)
George was great - showed up on time - clearly explained the problem and the fix. Happy with the service provided. -
Review 17 (2024-06-11 - Rating: 5)
This technician was outstanding. I could not have had a better experience as he quickly diagnosed two issues that were the problem. I will recommend him & you to my COA. Thanks, John -
Review 18 (2024-07-15 - Rating: 5)
I appreciate the job John did in replacing the ignitor on my Kenmore gas oven. He was thorough and professional in completing the job. Thanks! -
Review 19 (2024-07-02 - Rating: 5)
Don Hanson is the best. Knows his stuff. Communicates his timelines well and accurately. 100% reliable. Don earned this rating for Sears Appliance Repair. -
Review 20 (2024-06-05 - Rating: 5)
He checked to see my AC & said it’s really OK. He was nice and the only thing I wished to be informed when he was coming bcz I had been waiting since 1 pm. He showed up at almost 6 pm. -
Review 21 (2024-10-03 - Rating: 5)
Our tech is knowledgeable, works hard and makes sure his customers are satisfied. -
Review 22 (2024-08-21 - Rating: 5)
Not only is Nicholas D a very fine technical person, he is kid, gentle and patient! pleasure to work with! -
Review 23 (2023-10-31 - Rating: 5)
Our repair technician was very professional and efficient. The repair was done quickly. Ricky was friendly and helpful. He also instructed on how to prevent further issues.The only thing we didn’t like was the 8:00-5:00 window for the technician to come. -
Review 24 (2024-11-26 - Rating: 5)
DonWas very informative as he made his repairsAnd polite -
Review 25 (2024-01-18 - Rating: 5)
Dquarius is an excellent repair man. He diagnosed the issue immediately and was very courteous and friendly. If I have other issues arise- Dquarius is the repair man I choose to work with from Sears. -
Review 26 (2024-12-17 - Rating: 5)
Excellent response time, and tech was friendly and knowledgeable. -
Review 27 (2024-12-18 - Rating: 5)
Easy fix, small mishap on our partThankful not broken -
Review 28 (2024-09-14 - Rating: 5)
He was quite knowledgable, courteous and friendly and it works now. Thanks. -
Review 29 (2023-10-27 - Rating: 5)
Dquarius was awesome, on time, very knowledgeable and thorough. He fixed what was wrong with my dryer and fixed the next thing that was going to break while he was back there! SUPERB SERVICE -
Review 30 (2023-11-15 - Rating: 5)
Donalds arrival for help with my oven was punctual. He was knowledgeable, friendly and explained what happened with my oven clearly and concisely -
Review 31 (2024-08-02 - Rating: 5)
Don was not only super friendly but very knowledgeable! You have a customer for life! Thanks Don! -
Review 32 (2024-09-19 - Rating: 5)
Service rep came when promised, pleasant, efficient & thorough -
Review 33 (2024-01-12 - Rating: 5)
The technician Kenneth was courteous and his customer service was great. Give him a raise. We need more like him. Thanks -
Review 34 (2024-03-27 - Rating: 5)
John is Awesome Polite on Time Efficient & Very Proffesional kind put things back together & Very Sincere Courteous & Caring of other Peoples Property as well -
Review 35 (2024-09-02 - Rating: 5)
Very courteous and did an excellent job! -
Review 36 (2024-01-17 - Rating: 5)
EfficientHad on his truck what he needed to solve our problemvery nice man.pleased to have him in our home -
Review 37 (2024-11-25 - Rating: 5)
Excellent customer service. Thanks -
Review 38 (2024-03-16 - Rating: 5)
Professional, efficient and friendly technician. My dishwasher is back in full working order now. -
Review 39 (2024-05-28 - Rating: 5)
Technician was thorough and explained everything as he made the repair. -
Review 40 (2023-12-15 - Rating: 5)
Service Tech was on time, completed the job very quickly. Knew what he was doing! -
Review 41 (2024-01-18 - Rating: 5)
He arrived later than expected but did the job efficiently and proficiently -
Review 42 (2024-01-12 - Rating: 5)
The technician was super polite and knowledgeable. Excellent customer service. -
Review 43 (2023-11-13 - Rating: 5)
Thomas was Professional and knowledgeable and he fixed the problem. Thanks and appreciate your service. -
Review 44 (2024-03-04 - Rating: 5)
Amazing service! Thanks so much for being kind and speedy fast! -
Review 45 (2024-01-22 - Rating: 5)
Super Service, Great communication & outlined all options! Keep up the great work! -
Review 46 (2024-01-23 - Rating: 5)
Dan was a great communicator. He got the job done timely. -
Review 47 (2024-07-31 - Rating: 5)
Wonderful technician (Ricky)! 5 stars plus+ !! -
Review 48 (2024-06-07 - Rating: 5)
The technician was very professional, courteous, and thorough! -
Review 49 (2023-11-01 - Rating: 5)
Arrived on time, was pleasant, and repaired the issue. Great work! -
Review 50 (2023-11-22 - Rating: 5)
Donald was great! Friendly, polite, great customer service. -
Review 51 (2023-11-16 - Rating: 5)
Prompt response and solution of the issue with our microwave. Next day service. -
Review 52 (2024-06-06 - Rating: 5)
Muhammed was very nice and very knowledgeable. -
Review 53 (2024-06-06 - Rating: 5)
Professional, courteous and very knowledgeable. -
Review 54 (2024-09-24 - Rating: 5)
Great service -
Review 55 (2023-12-29 - Rating: 5)
Excellent / thorough customer service!!!! -
Review 56 (2023-11-17 - Rating: 5)
Great through job! -
Review 57 (2024-04-07 - Rating: 5)
Fantastic technician! -
Review 58 (2024-01-18 - Rating: 5)
Great help 😊 -
Review 59 (2023-11-09 - Rating: 5)
Good communication. -
Review 60 (2023-12-27 - Rating: 5)
Don is fantastic -
Review 61 (2024-01-18 - Rating: 5)
Friendly and efficient -
Review 62 (2024-06-08 - Rating: 5)
Friendly and on time -
Review 63 (2023-12-29 - Rating: 5)
Very helpful -
Review 64 (2024-05-30 - Rating: 5)
Great service -
Review 65 (2023-12-27 - Rating: 5)
Resolved problem