Sears Appliance Repair
Located in Houston, Texas
Address: 2401 S Stemmons Fwy Ste 5000, Lewisville, TX 75067, United States
Phone: +1 214-238-9901
Rating: 4.3
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Air conditioning repair service
- Appliance repair service
- Furnace repair service
- Refrigerator repair service
- Washer and dryer repair service
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-11-22 - Rating: 5)
The tech arrived right on time after calling to remind me of the appointment. He was friendly and courteous. He thoroughly checked all the appliances and showed me how to clean out the outdoor dryer vent every month or so to prevent build up and possible fire. When he left, I felt confident our appliances are fine and good to go for a good while longer. -
Review 2 (2025-02-17 - Rating: 5)
Noah, made my day. He took the extra step and performed a re-diagnosis. His experience played an important role. Noah took the time to correctly diagnose the issue. It resulted in saving me time and money. I will request Noah in the future. -
Review 3 (2024-12-17 - Rating: 5)
K did a great job diagnosing the problems, explaining my options, and doing the preventative maintenance. I was very pleased with his helpfulness and professionalism. I will definitely use them again! -
Review 4 (2024-11-20 - Rating: 5)
Our technician Mario was terrific, he was so knowledgeable. He explained everything that he was doing to find the problem with our dryer, then he repaired it and cleaned it. We appreciated that he really knew what he was doing, that is so rare these days. -
Review 5 (2025-01-08 - Rating: 4)
Tech. Scott, arrived on time and listened to our concerns about the operation of our Frig. After examining the Frig. he determined that there was no need for any repair. The airflow inadvertantly had been restricted by an item blocking the circulation. I would not hesitate to call Sears Home Repair for any future problem. -
Review 6 (2025-01-08 - Rating: 5)
The tech was very nice and he explained the issue with my repair. I gain knowledge that I didnt know before so think you for sending him.RN -
Review 7 (2024-10-31 - Rating: 5)
Collin was Amazing! He was on time, very professional and he took the time to explain everything to me. Thanks Collin for your dedication and professionalism to your craft. We Appreciate you! -
Review 8 (2024-09-24 - Rating: 5)
Except that the technician was not given the parts needed for the repair, he made an effort to get the part and returned to do the repairs. I blame the communication from the folks making the scheduling and virtual technician for not providing the necessary parts to the repairman. All in all, Luis the technician did a good job and he called me about what time he would be at my place. -
Review 9 (2024-10-28 - Rating: 5)
Tashawn was awesome. Readily diagnosed the problem in very little time. In and out, air conditioning works better than ever, and super friendly. Seems to enjoy his work!#ashesdenton #ashesnation -
Review 10 (2024-11-27 - Rating: 4)
Chris was fast, efficient and affective. After three prior visits by other technicians, Problem resolved. Always send people of Chris’s calibar. -
Review 11 (2025-02-05 - Rating: 5)
Our technician was very knowledgeable and gave me great tips on how to upkeep the machine! -
Review 12 (2024-10-25 - Rating: 5)
The Tech arrive on time and finished super fast. He showed a great deal of professionalism -
Review 13 (2024-10-04 - Rating: 5)
Steve was great. He was able to quickly diagnose the problem, fix it while on site and a pleasure to deal with. -
Review 14 (2024-09-27 - Rating: 5)
Sergio is knowledgeable, polite, and did a great job repairing our dishwasher! I would have him back for repairs in my home! -
Review 15 (2024-03-19 - Rating: 5)
Philip was very thorough and provided excellent diagnosis and repair of our dryer. Everything is working as expected now and better than before. He took the time to check everything over, and made sure everything was put back together well and balanced out the unit afterward for best performance. Highly Recommend Philip! -
Review 16 (2024-08-21 - Rating: 5)
Steve was very knowledgeable and was able to take care of the problem immediately. He was quick, clean and thorough in resolving the problem with the washing machine. -
Review 17 (2024-11-16 - Rating: 5)
Very knowledgeable and cordial. We will see if all went well when refrigerator starts making ice. -
Review 18 (2023-12-24 - Rating: 5)
Placed my service call with Sears customer representative, Ron, who did an outstanding job setting me up with service call and updating my profile. Received next day service from Sears service technician, Steve, who did an outstanding job repairing my washer & dryer. I was totally amazed how well the service call went. Placed my service call Friday night at 6:00pm got service the next day Saturday at 8:00am. Best service call I have ever received for an appliance repair. Absolutely outstanding. Thanks Ron & Steve for your professionalism and thank you Sears. -
Review 19 (2024-07-02 - Rating: 5)
Mr Sam was awesome. Knowledgeable, courteous, an patient with me. He explained whats wrong and fixed the problem at hand. No hassle, great customer service and a friendly person.Thank you. -
Review 20 (2024-07-05 - Rating: 5)
Tony was wonderful! He quickly diagnosed the issue, had the part needed and fixed our washer within 35 minutes! Very nice and professional! -
Review 21 (2024-07-26 - Rating: 5)
Micah was thorough and efficient. His respectful approach gave us confidence he would deliver excellent workmanship, which he did. -
Review 22 (2024-11-04 - Rating: 5)
The technican was very thorough and knowledgeable. He provide some very helpful information. -
Review 23 (2024-06-22 - Rating: 5)
Huy was good.HE WAS REAL GOOD!!! He worked through every obstacle in his path. He resolved every issue and completed the repairs. Im so impressed. The first technican ordered the wrong part. Huy had the correct part on his truck. Ice maker is now recovered -
Review 24 (2024-11-15 - Rating: 5)
Deangelo ordered the part and came today to install it. Did a great job. -
Review 25 (2024-08-21 - Rating: 5)
The technician was extremely professional very nice I believe he did a good job thank you. -
Review 26 (2024-09-26 - Rating: 5)
Collin, outstanding technician located leak, sealed and charged system Operational check good! System blowing cold -
Review 27 (2024-01-12 - Rating: 5)
Earl J was amazing! He was able to show me what the error was on my range and was patient educating me regarding the rationale for the error. The error cleared and he offer the Sears Repair Plan and I was on board (pun intended)! I know the quality of Sears and EJ as my technician made me feel right at home! (again with the puns ;0) -
Review 28 (2024-03-21 - Rating: 5)
Micah was excellent as a technician. Professional. Explained everything well. Communicated well ahead of time. Kind. Friendly. Very pleased with his support and the repair that was done. -
Review 29 (2024-06-12 - Rating: 5)
Repair tech called and let me know what time he would be here, when he got here he was able to diagnose the issue and did the repair. Very good service experience! -
Review 30 (2024-10-29 - Rating: 5)
Deshawn (not sure of the spelling!) was great - very personable, polite and informative! -
Review 31 (2024-03-12 - Rating: 5)
Technician was pleasant and very knowledgable. Repaired my appliance quickly. Discussed repair and demonstrated good operation. Highest possible recommendation!! -
Review 32 (2024-11-07 - Rating: 5)
Micah is very helpful and quick to explain what’s going on with our refrigerator. -
Review 33 (2024-09-17 - Rating: 5)
Sergio was professional and very personable. His assistance is greatly appreciated. -
Review 34 (2024-01-16 - Rating: 5)
Great customer service by Phillip today. Highly recommend him to anyone needing work on their oven. Appreciate his efforts to get the job done right. Thank you! -
Review 35 (2024-09-28 - Rating: 5)
Quick install, great customer service, overall I enjoyed the experience. -
Review 36 (2024-12-16 - Rating: 5)
Great guy. Very friendly and knowledgeable. -
Review 37 (2025-02-10 - Rating: 5)
Great technician, very knowledgeable and professional -
Review 38 (2023-11-16 - Rating: 5)
I don’t know what happened on the 15th I waited alll day for a technician…8 am to 5 pm….and nobody came…I missed work and lots of money that y’all can’t or won’t refund me…..y’all should really close that big window somewhere like 8-12 orrr 12-5…..yet today…the 16th .My guy texted me…gave me an ETA and was Johnny on the spot….fixed my problem quickly and efficiently and also let me know the prior company I used….did nottt hook my oven up properly…which is why I had the same problem less than 6 mos…….I never asked his name…but I’m sure it’s connected to my order…..He needs a raise….and a whole lot of recognition…because he represented your company in the best way possible…especially with a disgruntled customer….pay that Man to stay witcha….people like him don’t come along often….. -
Review 39 (2024-01-29 - Rating: 5)
Steve was great at explaining what he was doing and completed the maintenance on my washer and dryer in a timely manner and did a great job. -
Review 40 (2024-08-01 - Rating: 5)
Very knowledgeable and professional and suggested ways I could better care for my washing machine. -
Review 41 (2024-08-07 - Rating: 5)
Chris was knowledgeable and professional. Would request him for any further repairs. -
Review 42 (2024-08-23 - Rating: 5)
Great experience. Harold was very knowledgeable and professional! -
Review 43 (2023-12-01 - Rating: 5)
Shane was able to diagnose my washer and gave me the best solution, buy a new one due to the very high cost of repair. Thanks for the honesty! :) -
Review 44 (2024-06-25 - Rating: 5)
A great tec got my washer going once he picked up my pump personality to get our washer going. -
Review 45 (2024-06-24 - Rating: 5)
He was polite and completed the job quickly. He made sure the area was left clean -
Review 46 (2024-08-07 - Rating: 5)
He explained everything well and showed us exactly what to do if it happened again. -
Review 47 (2024-05-25 - Rating: 5)
On time. Explained repair. Tested and finished quickly. Very polite and professional. -
Review 48 (2024-01-24 - Rating: 4)
Good work but bad attitude please correct the name Linh Su to Dong Su at this address2616 Merlin Dr 75056 -
Review 49 (2024-06-22 - Rating: 5)
The technician was incredible. Very helpful and knowledgeable. Thank you for the help! -
Review 50 (2023-10-29 - Rating: 5)
Great experience! Love the guy who came out. Super respectful and very friendly. -
Review 51 (2024-03-26 - Rating: 5)
Very professional and well knowledgeable about my appliances will definitely use Sears appliance repair... -
Review 52 (2023-12-28 - Rating: 5)
Kevin was very professional and clearly informed me of the issues with my refrigerator and next steps towards a solution. -
Review 53 (2024-01-11 - Rating: 5)
The technician was good and fast. Came a bit late though but that was fine. -
Review 54 (2024-06-20 - Rating: 5)
Sears technician Matthew was detailed and perform excellent service. -
Review 55 (2023-10-25 - Rating: 5)
Steven was willing to do what was needed to get the machine working again. It was a big job -
Review 56 (2023-11-11 - Rating: 5)
Did a great job walking me through and explaining exactly what was wrong, and what he was doing to fix it -
Review 57 (2024-06-11 - Rating: 5)
Noah replaced our ice maker, sealed it and answered all of our questions. -
Review 58 (2024-01-09 - Rating: 5)
Steve is amazing! Service was great all around. -
Review 59 (2024-10-22 - Rating: 5)
Great job...period!! -
Review 60 (2024-10-12 - Rating: 5)
Great texh zero hassle -
Review 61 (2024-10-23 - Rating: 5)
Professional, on time & knowledgeable. -
Review 62 (2024-05-31 - Rating: 5)
Technician arrived on time and taken care of the issue. -
Review 63 (2023-10-26 - Rating: 5)
Shawn did an excellent job replacing my ice maker -
Review 64 (2023-11-17 - Rating: 5)
He was knowledgeable and efficient. Appreciate his expertise. -
Review 65 (2024-04-11 - Rating: 5)
Odahir was very professional and helpful answering my questions -
Review 66 (2023-11-13 - Rating: 5)
On time, very quick work, , pleasant, wellgroomed. 5. -
Review 67 (2025-01-02 - Rating: 5)
Scott the service technician was exceptional. -
Review 68 (2023-11-17 - Rating: 5)
Technician diagnosed and fixed issue effectively and very professional -
Review 69 (2023-11-15 - Rating: 5)
Service gentlemen, did a great job with this repair -
Review 70 (2024-10-04 - Rating: 5)
Steven worked wonders :) -
Review 71 (2024-07-27 - Rating: 5)
Problem is finally solved. Thanks!! -
Review 72 (2024-11-21 - Rating: 5)
Great service!!! -
Review 73 (2025-01-23 - Rating: 5)
5 -
Review 74 (2024-05-31 - Rating: 5)
Very thorough and polite. -
Review 75 (2023-11-06 - Rating: 5)
Explained everything and was very cordial -
Review 76 (2024-02-12 - Rating: 5)
Very personable and informative. -
Review 77 (2024-01-17 - Rating: 5)
Great customer service!! -
Review 78 (2024-01-19 - Rating: 5)
Very good tech -
Review 79 (2023-12-29 - Rating: 5)
Very good service -
Review 80 (2024-03-13 - Rating: 5)
Prompt, professional, clean -
Review 81 (2025-02-24 - Rating: 4)
Good service and speed