Sears Appliance Repair
Located in Houston, Texas
Address: 2201 I-35E, Denton, TX 76205, United States
Phone: +1 940-489-4751
Rating: 4.5
Services
- Wheelchair-accessible car park
Categories
- Air conditioning repair service
- Appliance repair service
- Furnace repair service
- Refrigerator repair service
- Washer and dryer repair service
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-11-15 - Rating: 5)
We were fortunate to have Steve repair our washing machine. Working with him was a great experience. He is knowledgeable, personable, efficient and terrific at communicating schedule updated time of arrival (which is very important when you have an entire day appointment schedule) Couldnt ask for better service. Thanks Steve! -
Review 2 (2025-02-19 - Rating: 5)
Mr. Harold quickly and thoroughly replaced the failed oven heating element and verified its proper functioning. He was neat and organized and completed the job with zero fuss. Hes a solid guy! Thanks Harold. -
Review 3 (2025-01-11 - Rating: 5)
My technician arrived on time. He was polite and professional. Did a very nice job getting my dryer fixed. Greatly appreciated would recommend to anyone with appliance problems to give them a call. -
Review 4 (2025-02-11 - Rating: 5)
The technician was polite and seemed knowledgeable, showed me how the parts fit in and out of the appliance.Downside, he had to order a part from the manufacturer, so we will have to reschedule an appointment for the installation of the part when it arrives. But that’s on the product manufacturer not the technician. -
Review 5 (2024-12-06 - Rating: 5)
Steve is the consummate professional always keeping you informed and communicating extremely well! Good to see that the old world ways are still kept and people know how to do a good job and provide quality service. (Steve) is a one and 100 and needs to be rewarded if possible. from my interactions with him. -
Review 6 (2025-02-03 - Rating: 5)
JOSIAH from Sears appliance REPAIRED OUR REFRIGERATOR DOOR GASKET. Also door hinge . He ordered the parts a week ago and the parts arrived a few days ago. He came today as was scheduled and put the pars on and we are new again. Sears does a great job . Techs are very good and I am amazed at the speed and repair on all my appliances. So glad we did Sears. Great job and timely. -
Review 7 (2024-12-20 - Rating: 5)
The service tech was out standing. He was exceedingly knowledgeable and knew exactly what to do. Send him back on next visit which I hope will be much later. -
Review 8 (2025-01-03 - Rating: 5)
He was on time and professional. He quickly diagnosed the issue and had us back going in less than an hour. -
Review 9 (2024-07-01 - Rating: 5)
Last week y’all were supposed to come out and repair our dryer, but something happened & you didn’t show up! Y’all didn’t call or anything!. You just rescheduled our repair date up 5 more days!It was good to finally get our dryer repaired today though! It only took 3 weeks but it was worth the wait. Now I dont have to go buy a new one! -
Review 10 (2024-06-05 - Rating: 5)
William was prompt, personable and very efficient in assessing the issue with the leak in the refrigerator. The part was ordered, arrived before the appointment and replaced on the date of the appointment. William answered all my questions, did great work and I would recommend him for service repair again if necessary. Thanks! -
Review 11 (2024-07-16 - Rating: 5)
Very friendly, knew his job and answered my question, and he asked me if I needed any service to my refrigerator or air conditioner, and I told his no. Sears service desk made a appointment for my dryer on the 15th of July and for my washer on the 16th of July. The service desk or customer service told me that I couldnt have both my washer and dryer serviced on the same day. But my Technician told me he was at my home to do both and he did. -
Review 12 (2024-08-02 - Rating: 5)
Our technician Micah was knowledgeable and helpful, and I give him a 5 star. My main issue is lack of customer service. There is no way to speak to a representative. It is totally AI, and a Totally frustrating experience. -
Review 13 (2024-11-15 - Rating: 5)
Wonderful service, suggestions, repair and advice. Overall great experience with our technician! -
Review 14 (2024-03-25 - Rating: 5)
Very courteous technician. Found both my problems right away. One has to be solved by the plumber but the other he solved right away and my washer works now. Very helpful. Asked if I needed any other assistance and was very helpful. Great job! Thank you! -
Review 15 (2024-12-11 - Rating: 5)
The appliance repair person that came to my house was very efficient and friendly. I was extremely pleased. -
Review 16 (2024-03-06 - Rating: 5)
Very detailed and thorough. Actually gave me some user tips to try to make sure the same issue doesn’t come up again. Hussaein was also very punctual, and called me before he headed my direction to make sure I will be home. -
Review 17 (2024-12-01 - Rating: 5)
Steve answered all of my questions and gave me peace of mind that my washing machine is working well. -
Review 18 (2024-06-03 - Rating: 5)
Even though my machine couldnt be fixed, the technician was great. He called when he was headed this way. He was always very polite. He clearly explained what the problem was. Good employee! -
Review 19 (2024-09-18 - Rating: 5)
Collin was very knowledgeable & completed the repair in a timely fashion. Excellent service! -
Review 20 (2024-06-13 - Rating: 5)
Scott was quick and thorough. Normally these two attributes dont go together in a service call for anything. He is welcome in our home anytime. -
Review 21 (2024-09-27 - Rating: 5)
Robert was accommodating and personable. Would be happy to use him again. -
Review 22 (2025-02-02 - Rating: 5)
Dependable, good communication, good customer service.Thank you, Steve -
Review 23 (2024-07-05 - Rating: 5)
Our tech Collin was great. He fixed the problem right away and was extra friendly.Excellent service. -
Review 24 (2024-12-04 - Rating: 5)
Hussein was great at getting my microwave fixed. Explained to me what can be done to try and prevent it from happening again. -
Review 25 (2025-01-31 - Rating: 5)
Tim was great. On time and efficient. -
Review 26 (2023-12-30 - Rating: 5)
I love Cinch warranty service. Way better than American Home Shield! They use Sears Appliance repair and they just get it right & fix it . If they cant they actually send a check in mail for replacement. American Home Shield say they do that but they absolutely do NOT!! AHS say they check IS coming and if never does. I messed with trying to get replacement check for washer and vent a hood and never got one! But with since they mail check and follow-up to make sure you received it! Best warranty company so far... Its a Cinch ! 😄 HAHA! Super Happy with them! -
Review 27 (2025-01-03 - Rating: 5)
On time and had parts needed. Easy process -
Review 28 (2023-11-01 - Rating: 5)
Just frustrated about taking the whole day off from work and my service appt. time kept being pushed back all day! finally arrived at 5:50 pm. There has to be a better way to set appt. time!!! -
Review 29 (2024-09-19 - Rating: 5)
The man came on time and fixed my washer. GREAT!!! -
Review 30 (2024-02-20 - Rating: 5)
Great guys! The tech was courteous and knew what he was doing. Got the job done quickly and cleaned up afterwards. -
Review 31 (2024-07-30 - Rating: 5)
Scott was courteous and professional! Thank you for hiring good people. -
Review 32 (2024-09-23 - Rating: 5)
Done quickly and done well. Tech was friendly -
Review 33 (2023-10-25 - Rating: 5)
I had a serious electrical problem and the repairmen were great. I can’t say enough about their expertise and professionalism. I highly recommend them. -
Review 34 (2024-05-28 - Rating: 5)
He was very professional, courteous and friendly! I highly recommend him! -
Review 35 (2023-10-24 - Rating: 5)
Robert Callicut did an excellent job of keeping me informed on when he’d arrive & when to expect the part needed for repair. Did an EXCELLENT JOB repairing our washer !!! -
Review 36 (2024-01-29 - Rating: 5)
Josiah was very knowledgeable, professional, and respectful. Outstanding worker and a really nice guy. -
Review 37 (2024-03-24 - Rating: 5)
The repairman came and was very thorough and walked me through everything he went through. -
Review 38 (2024-07-17 - Rating: 5)
2 time they came out to fix the dishwasher and the dishwasher has sill the same problem called again and they didn’t not call me back -
Review 39 (2024-09-19 - Rating: 5)
Tech was super. Computer people not so much -
Review 40 (2024-07-29 - Rating: 4)
Figured out right quick the problem but his ability to explain the issue was lacking -
Review 41 (2023-11-17 - Rating: 5)
Excellent tech. Very nice, professional and competent. He answered all my questions. -
Review 42 (2024-05-30 - Rating: 5)
Tech was courteous and calm to take care of the concerns. -
Review 43 (2023-12-29 - Rating: 5)
$650 paid in parts, I had set this up back in August. The parts were installed, the washing machine is finally fixed -
Review 44 (2024-01-24 - Rating: 5)
He was on time, quickly found the problem and was knowledgeable about the process to continue the claim. -
Review 45 (2024-06-28 - Rating: 5)
Great Customer Service, effective technician and pleasant to work with. -
Review 46 (2023-10-26 - Rating: 5)
Ruben was exceptionally kind and efficient. Great job finished quickly. Thanks. -
Review 47 (2023-10-16 - Rating: 5)
I’m always satisfied with the seats technicians! They do and check more than I thought to ask for. -
Review 48 (2023-10-26 - Rating: 5)
This tech Scott was great! However, this has been the worst experience with Sears repair! -
Review 49 (2023-11-16 - Rating: 5)
Thorough with fixing refrig needs another part and gave us follow-up appt. -
Review 50 (2023-10-23 - Rating: 5)
Very professional and courteous. Knowledgeable and fixed the problem quickly and efficiently. -
Review 51 (2024-03-22 - Rating: 5)
Very prompt, professional and helpful. I highly recommend. -
Review 52 (2024-05-24 - Rating: 5)
He knows what his doing. A quick fix on my refrigerator. -
Review 53 (2024-06-28 - Rating: 5)
Sergio S was courteous and professional -
Review 54 (2023-11-11 - Rating: 5)
Steve is great. Thank you very much -
Review 55 (2024-12-18 - Rating: 5)
Excellent service -
Review 56 (2023-11-16 - Rating: 5)
Jerry was very helpful and knowledgeable! -
Review 57 (2024-10-07 - Rating: 5)
Great -
Review 58 (2024-06-20 - Rating: 5)
Excellent service by the technician -
Review 59 (2023-11-17 - Rating: 5)
Very efficient, friendly service -
Review 60 (2023-10-23 - Rating: 5)
Robert C was very helpful -
Review 61 (2024-01-20 - Rating: 5)
Great tech