Sears Appliance Repair
Located in Houston, Texas
Address: 2805 Gulf Fwy S Suite H, League City, TX 77573, United States
Phone: +1 832-615-7553
Rating: 4.6
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Air conditioning repair service
- Appliance repair service
- Furnace repair service
- Refrigerator repair service
- Washer and dryer repair service
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-12-04 - Rating: 5)
Kenneth is very knowledgeable, patient, personable, honest, listened to our concerns and quickly diagnosed the problem and the fix. He doesnt waste time, works quickly, and is laser focused on task at hand. We have been lucky to have had Kenneth show up as the service tech multiple times. He explained the trade-offs for different solutions that also includes a service plan but he doesnt pressure you like a salesman. He offers the facts and you get to choose the option that is best fit for your situation. If I could (the online appointment scheduler only shows the available time slots) I would request him for every appliance service call. -
Review 2 (2024-10-30 - Rating: 5)
They fixed the heating element and thermostat on my dryer. They were able to come 3 hrs early and they were finished in 30 min. My dryer is now working great! They were fast, friendly and amazing so Im so happy!!! -
Review 3 (2024-12-21 - Rating: 5)
Eduardo was great! He called to let me know thatvhe was on the way and arrived on time!: Herring explained everything that he had to do and was done in a timely manner! -
Review 4 (2025-01-25 - Rating: 5)
Roy was very nice and helpful. fixed our washer and made sure everything worked properly before he left. -
Review 5 (2024-09-09 - Rating: 5)
Chandima is a nice man. He is also very professional and answered all my questions, using his vast store of knowledge of his craft. He gave several suggestions and went above and beyond the minimal job, telling me how to care for my refrigerator, should it stop cooling in the future. He told me that the part that Sears took two months to send was packaged with the new compressor that got here only a couple of days after the original order was placed. So I waited two months for no reason, except someone’s lack of experience or knowledge. But not Chandima! He knows everything about his work. Five stars! -
Review 6 (2024-05-21 - Rating: 5)
The Sears Home Services technician (Roy) provided efficient and professional service during his visit at my home for my Kenmore Washer & Dryer maintenance needs. He was very knowledgeable and honest with his assessment and recommendations for the care and maintenance of my equipment. He arrived on time and completed the work in a timely manner. -
Review 7 (2024-08-24 - Rating: 5)
Oscar was the third technician we had come to work on the fridge for the same issue-and definitely the best. He went through everything to install the new parts and check if there was anything else going on. He also shared concerns he had about issues he found. We are so grateful for this, because the fridge is still not working so we know now we need a new fridge! -
Review 8 (2025-01-15 - Rating: 5)
The tech was very polite and nice it took a while to repair the stove but he got it to work -
Review 9 (2024-06-27 - Rating: 5)
We are far more than pleased. It is so rare, these days, to find superlative talent and experience in the character of professionalism and customer service. When it happens, praise, recognition and gratitude are not enough. Francisco, put our lives back on track because he is the epitome of refrigerator repair and service. Francisco & Sears have raised the bar and set a new standard.Thank you.The Toomey Family -
Review 10 (2024-08-24 - Rating: 5)
The Sears technician (Chandima) was very knowledgeable and very helpful with his honest advice. He was very respectful and honest. Hold on to this one Sears!!! -
Review 11 (2024-07-02 - Rating: 5)
Our tech Kia was on time. Very polite, very professional. Worked efficiently. Cleaned up after himself. + Was so kind. You are lucky to have a guy like that working for you! -
Review 12 (2024-02-20 - Rating: 5)
Technician arrived around 08:30, excellent considering window was 8-5. Technician was well prepared to attempt to fix my issues. The water dispenser was not working. He was able to unplug the water line and the dispenser is working.He tried to fix the problem that he causes water to collect under the deli drawer. The water freezes and makes use of the deli drawer impossible. Unfortunately he was not able to fix the problem because the problem is caused by an internal component collapsing and blocking the water drain. And he can’t replace the faulty component. The technician believes it’s time to replace the refrigerator. -
Review 13 (2024-02-21 - Rating: 5)
Kenneth was super professional. He went above and beyond. Explained the problem, solution and even cleaned up all the lint inside and around the dryer. Very pleased, wish I could request him next time rather then get a computer generated service technician. -
Review 14 (2023-11-16 - Rating: 5)
I did not appreciate having to wait all day on the technician. My window was 8-5. He arrived at 5:05. The technician was very apologetic about the time and he stated that he had another customer after me. I give him a 5 star rating. He was very nice and prepared. -
Review 15 (2023-11-10 - Rating: 5)
The tech was great. No complaints professional, courteous, and quick. On the other hand the cost of labor has almost doubled in the 3 years since I used sears last so that was a shock & ridiculous! I will shop around next time due to price increase of labor. -
Review 16 (2024-06-06 - Rating: 5)
He was very pleasant, informative and efficient. Replaced our old, worn out ice maker with a new one. Will definitely use this service again! -
Review 17 (2024-06-04 - Rating: 5)
Dryer Repair TechnicianVery knowledgeableNice personGreat workCOMPANY:Company Policies suck but not his faultDryer has been in repair for approx. 2 1/2 months . waited for part to be replaced. Now dryer can not be fixed. Should have told me before.Not the first time this happened. -
Review 18 (2024-07-12 - Rating: 5)
Kia was very knowledgeable and extremely helpful. We are vet appreciative of his efficiency and expertise getting our refrigerator working again. -
Review 19 (2024-06-22 - Rating: 5)
After 37 weeks of waiting for parts while Sears hunted and then got one of the 6 parts from Amazon and it was defective and had to reorder, fridge was functional for 1.5 days. A door gasket had been misshaped. This last tech remolded it. So, we are waiting while cooling takes place to see if this is the final repair. The service technicians are far greater than Sears Customer Service and Benefits! -
Review 20 (2024-11-15 - Rating: 5)
Service Tech was excellent and addressed the problem…working great now -
Review 21 (2024-12-06 - Rating: 5)
Great work..Only been 30 minutes but seems to be working. -
Review 22 (2024-09-17 - Rating: 5)
Arrived on time very courteous an excellent knowledge of my problem fix quick and professional -
Review 23 (2024-07-17 - Rating: 5)
The service tech was awesome the problem i had with sears is the scheduling they need more technicians for the area other than that everything went smoothly. -
Review 24 (2024-10-30 - Rating: 5)
Very good service technician..He is very polite and efficient. -
Review 25 (2024-07-30 - Rating: 5)
Kenneth installed the replacement pump on my GE washing machine incredibly fast! Great job! -
Review 26 (2024-07-29 - Rating: 5)
Technician was friendly and professional. Quickly identified the problem and told us it could not be repaired because there are no parts for it because it is too old -
Review 27 (2024-01-23 - Rating: 5)
Both technicians arrived at the scheduled time and kept us informed through text about arrival. Very knowledgeable and courteous throughout the repair. -
Review 28 (2023-11-21 - Rating: 5)
The part came in the mail on Friday. He came the next Monday installed the part ran the washer through the cycles twice and was done! Great job! -
Review 29 (2024-01-18 - Rating: 5)
The technician Kenneth was awesome. He explained in detail what the issue was with my washer and was able to repair it. The washer is operating correctly now. Thanks -
Review 30 (2023-11-30 - Rating: 5)
Chuck was extremely professional and knowledgeable. I appreciate his explaining what could be happening to continue shutting my refrigerator off and what to do to prevent it happening again. -
Review 31 (2024-06-07 - Rating: 5)
The tech guy was very personable, knowledgeable, and even my dog liked him -
Review 32 (2023-11-08 - Rating: 5)
Eduardo successfully fixed our freezer! He is very knowledgeable and we are pleased with his work and professionalism. -
Review 33 (2024-01-27 - Rating: 5)
Roy had my washer fixed in no time. Had the parts in his truck. Very knowledgeable guy -
Review 34 (2024-01-27 - Rating: 5)
I actually was not at my house when the tech came, because I had to work. I had a friend there to meet the tech. My friend said he did a great job. -
Review 35 (2024-03-23 - Rating: 5)
The tech,Roy was very professional. He knew what he was doing,had my washer fixed in about 7 min. -
Review 36 (2024-10-24 - Rating: 5)
He was great and very knowledgeable -
Review 37 (2024-01-27 - Rating: 5)
Our repairman, Nakia-kenya, was on time, very friendly and efficient. We are very pleased with the service. -
Review 38 (2024-05-29 - Rating: 5)
Alexander is awesome and is a PRO, thank you for getting the microwave working sir! -
Review 39 (2024-07-05 - Rating: 5)
Kevin was very professional and courteous and arrived timely. -
Review 40 (2024-03-17 - Rating: 5)
Showed up on time, very polite, fixed the issue, cleaned up. I am very pleased. -
Review 41 (2024-05-24 - Rating: 5)
ONLY this last of three technicians… He got it finally now my refrigerator door actually closes -
Review 42 (2024-08-15 - Rating: 5)
Great communication and very considerate and helpful. -
Review 43 (2024-09-16 - Rating: 5)
On time, quick and easy fix!! -
Review 44 (2023-11-11 - Rating: 5)
Chandima did an excellent job and answered all of my questions. Thanks. -
Review 45 (2024-06-10 - Rating: 5)
Technician was polite, professional and able to repair on the spot. -
Review 46 (2024-07-19 - Rating: 5)
Paul did a wonderful job! -
Review 47 (2023-12-18 - Rating: 5)
Roy is organized and fixed this dryer in this first visit. -
Review 48 (2024-06-18 - Rating: 5)
Excellent service technicians every time -
Review 49 (2024-03-27 - Rating: 5)
Very professional explained all of his work -
Review 50 (2023-12-27 - Rating: 5)
Technician was thorough, knowledgeable, professional and courteous! -
Review 51 (2024-01-29 - Rating: 5)
Knowledgeable and efficient man.I recommend him. -
Review 52 (2024-02-19 - Rating: 5)
Very professional and he finally was the one that fixed it -
Review 53 (2024-09-13 - Rating: 5)
Very helpful and efficient -
Review 54 (2024-07-03 - Rating: 5)
Sears and Ken we excellent! -
Review 55 (2024-10-26 - Rating: 5)
Excellent service -
Review 56 (2024-01-10 - Rating: 5)
Excellent service very knowledgeable . -
Review 57 (2023-11-15 - Rating: 5)
Tad was an excellent technician! -
Review 58 (2024-07-22 - Rating: 5)
Amazing work! -
Review 59 (2024-05-30 - Rating: 5)
Prompt, courteous, knowledgeable -
Review 60 (2024-01-11 - Rating: 5)
Very polite -
Review 61 (2024-01-11 - Rating: 5)
Good service