Safe Auto Repair

Located in Houston, Texas

Address: 11010 Eagle Dr, Baytown, TX 77523, United States

Phone: +1 281-299-0106

Rating: 4.6

Services

Identifies as women-owned
Language assistance
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Oil change
Gender-neutral toilets
Mechanic
Toilets
Credit cards
Debit cards
NFC mobile payments
Credit cards

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-11-22 - Rating: 5)
I’ve been a loyal customer of Safe Auto Repair from when they first opened, and they never disappoint. Justin and his staff are always professional, honest, and fairly priced. I especially appreciate that they send me pictures of any repair needs, so I can see exactly what’s going on with my car before making decisions. It’s clear they prioritize transparency and customer satisfaction. Highly recommend!

Review 2 (2025-02-21 - Rating: 5)
I had an excellent experience with Safe Auto. This was my first time using their service, and it exceeded my expectations. My car was exhibiting unusual behavior, which turned out to be just a low battery. The issue was quickly diagnosed, and I was provided with clear information and photos demonstrating the need for a replacement. Once I approved the repair, the battery was replaced efficiently and at a reasonable price. From my initial phone call to the completion of the service, the team was professional, courteous, and clearly committed to customer satisfaction. I hope to not need it, but if my car ever needs service this will be the place I use.

Review 3 (2025-01-11 - Rating: 5)
This is my first experience with Safe Auto Repair, glad to say it was good, My contact there was a man named David who is very professional as well as polite and thorough!I also had contact and help from Thomas who is also professional and polite, the whole experience is a positive one for me, they even had a rental car for me while repairs were being done on my truck!I strongly recommend that you give Safe Auto Repair a chance to earn your business. If needed I will definitely be using them again!Thank you Safe Auto Repair!!

Review 4 (2025-01-12 - Rating: 5)
I brought my car in to get an estimate to repair my brakes, I was told by the technician helping me, that my brakes still had 50percent to go. They helped address the squealing. I am so thankful they are honest people as another place told me I needed a repair. I only brought it in because I wanted a second price to compare it to.

Review 5 (2025-02-04 - Rating: 5)
Great family owned auto repair shop with great customer service and a very wholesome environment.They have a nice waiting area with;-Two TVs-Kids play area with toys-Adequate seating-Refreshments-Coffee-La Croix-SnacksThe girl up front was very polite and conversational, providing frequent updates in reference to my vehicle.Overall, great experience.Also, there is now a diaper changing station in the bathroom.

Review 6 (2025-02-06 - Rating: 5)
David was here for my first visit a few months ago. I felt like i walked into a dealership to buy new car because of the level of attention provided. This is a business that cares about their clients. The cozy updated waiting area and various avenues SAR educates their customers to make.an informed decision, proves it.

Review 7 (2025-03-03 - Rating: 5)
This is my new Go To for our auto repairs. These folks are professional, communicate well, and everything is upfront. Our Toyota Avalon had a problem which ended up being the linkage in the steering column. They sent me a video of the problem that made it very clear what the issue was and I understood what needed to be done. We knew the price for repair going in, OEM parts were available and used, and we are completely satisified with the service recieved. Happy to have SAR in our neighborhood. Thank you.

Review 8 (2024-12-11 - Rating: 5)
I came by and got air in my tires and David was amazing! He came right up to me the second I walked in and took care of me. He also works with at risk youth so I love using a place that has such awesome employees. Love this place! And the waiting room is awesome.

Review 9 (2024-12-12 - Rating: 5)
My vehicle, which is modified to load and transport my wifes very heavy, prescription (powered) wheelchair, was experiencing a failure with the water pump. It was imperative that I not be we without the means to transport this chair for very long.The staff were very friendly and accommodating. When I contacted them, they were able to see me immediately as another customer had canceled an appointment. During their inspection, it was noticed that a rear differential seal had been slow-leaking axle grease onto moving parts. My front brakes were also well worn and ready for replacement.I got my vehicle in their shop at 1:30 pm on a Monday and was able to take it home at 5:30 pm the next day. The staff was happy to work with a service contract purchased from my insurance carrier (much like an extended warranty) and the pump and rear axle work were covered. My vehicle is functioning well and I am pleased with the results and experience.Two days later, a staff member contacted me to ascertain both if my vehicle was operating well and whether I was satisfied with the work...good followup!

Review 10 (2024-12-18 - Rating: 5)
I couldn’t be more pleased with the outstanding service I’ve received. David went above and beyond to ensure I was cared for with such grace and attentiveness. His team, Thomas and Vanessa, were equally exceptional. I truly appreciate being treated as a top priority. See you soon, guys. ~TK

Review 11 (2025-02-01 - Rating: 5)
Safe Auto Repair is the go-to place for all your vehicle servicing needs. They operate with integrity and honesty, consistently going above and beyond to ensure customer satisfaction. Their transparency and commitment to quality make me feel secure, knowing my vehicle is in trustworthy hands.

Review 12 (2025-02-12 - Rating: 5)
My experience with Safe Auto Repair in Mont Belvieu was exceptional. Their professional technicians and attendants were assuring, and I drove away in a vehicle that was running right. It was a problem I’ve struggled getting corrected for months, and they had the diagnostics to isolate the problem. A clean and comfortable waiting area made me feel at home. I did not use it, but SAR also offers pick up and drop off service, plus loaner vehicles. How convenient is that? No shade tree mechanics here.

Review 13 (2024-11-29 - Rating: 5)
Our Jeep was showing a check engine light on the panel. Brought it here and they put it on their machine. Nothing was wrong and the light went out. No charge for this. Awesome!!! I will definitely come back to these guys. Truthful and helpful. Thank you again.

Review 14 (2024-12-23 - Rating: 5)
Had a great experience here. The staff is extremely knowledgeable, works quickly and very transparent. Will definitely be back!!Shout out to David and Thomas for being super friendly as well :)

Review 15 (2024-11-22 - Rating: 5)
This is what it feels like to trust in someone. I loved everything about Safe Auto Repair. A friend told me about them, and I will be telling anyone and everyone about them. Thank you for restoring my faith in auto repair.

Review 16 (2025-01-11 - Rating: 5)
The service I received was amazing! Vanessa was so helpful and a sweetheart! I will definitely use them again.

Review 17 (2025-01-07 - Rating: 5)
Service was quick and efficient. I appreciated the videos of diagnosis that was sent by David and the tech that worked on my car. David kept me informed and work was completed quickly!

Review 18 (2024-11-11 - Rating: 5)
Thank you Safe Auto Repair for honoring all veterans. Thomas was amazing and helped explain all the services required. Everyone here is very friendly and knowledgeable. Highly recommend for you repair needs

Review 19 (2024-12-17 - Rating: 5)
Great customer service and I got my car back quickly. They showed me what was wrong and explained everything thoroughly. They were communicative as well.

Review 20 (2024-12-05 - Rating: 5)
Excellent service! The team at SAT is professional, efficient, and truly knowledgeable. I highly recommend them for all your auto repair needs.

Review 21 (2024-09-26 - Rating: 5)
Extremely professional and my car was back on the road same day. Ive never been to a car shopthat gives 3 year warranty. Not even the dealer. Will continue to come back to SAR for all my car needs

Review 22 (2024-11-12 - Rating: 5)
I’ve had to bring my car twice in the last two weeks (one because of my own doing) and they were extremely helpful and informative both times! Will definitely bring my car here from now on.

Review 23 (2024-12-04 - Rating: 5)
Thank you so much for all your efforts this holiday. Thanks for helping me with my tire and fixing my brakes on my Porche and for the shuttle. hope you all have a merry Christmas ! 💕😀😀💕

Review 24 (2024-11-22 - Rating: 5)
Went in for state inspection and everyone was super friendly and took no time at all. Great service, environment, and super helpful people. Highly recommend and will come back again

Review 25 (2024-10-23 - Rating: 5)
All repairs were completed in a day. Clean shop and friendly technicians and all other employees. I’m sure if needed I’ll return to Safe Auto Repair

Review 26 (2024-12-17 - Rating: 5)
Their employee, David, was very informative, accommodating and kind. The mechanics were very honest, helpful and knowledgeable.

Review 27 (2024-10-19 - Rating: 5)
Highly recommend SAR! Not only was the customer service AMAZING, but they had my Infiniti up and running within the same day.

Review 28 (2024-12-12 - Rating: 5)
Great services, brought my car in to get my muffler repaired and they had it done in less than 30 minutes.

Review 29 (2024-11-26 - Rating: 5)
I’m very pleased with the quality of work performed on my vehicle.The staff were professional and courteous.

Review 30 (2024-09-26 - Rating: 5)
They are very honest here and made sure I was taken care of. They treated me with respect and make sure I was comfortable. Will for sure be back in the future!!!

Review 31 (2024-12-02 - Rating: 5)
Fast friendly service. The main thing that I was pleased with was how honest and ethical my Advisor was.

Review 32 (2024-10-28 - Rating: 5)
Baytown Ford Service Department messed my truck up twice costing a bunch of money to fix it and Safe Auto was a great help in the process of fixing it

Review 33 (2024-10-19 - Rating: 5)
Fantastic service felt like I was in a dream this place is the cleanest shop I have ever walked into everyone is so nice and the prices are unbeatable

Review 34 (2024-08-29 - Rating: 5)
My experience from the time I reach to Ms Cheyenne making sure am ok to her coming to get me to our conversation listen over all this entire experience have me ready to come back and get my car serviced by themI didn’t get my car fix cause I have a lil slight Situation with my car and I have to wait for my car part to get in over all I get to find out what’s going on with my car got a good quote for the car am coming back

Review 35 (2024-08-20 - Rating: 5)
Excellent auto service, oil change and new brakes with everything that goes with that. Superior customer service. I will be back.

Review 36 (2024-12-28 - Rating: 5)
David was very helpful with getting my headlights repaired.

Review 37 (2025-01-11 - Rating: 5)
So excited that I found Safe Auto. This will be where we take all our vehicles from now on.

Review 38 (2024-12-09 - Rating: 5)
Mr. Stokely was very helpful & well explained what my car needed.

Review 39 (2024-08-29 - Rating: 5)
Vanessa and Cheyenne were very helpfulI needed headlights adjusted and they got me right in and out

Review 40 (2024-11-23 - Rating: 5)
Price was reasonable and fair for service rendered. Would use again.

Review 41 (2024-11-13 - Rating: 5)
Fantastic customer service and the speed of service was awesome best shop in town

Review 42 (2024-09-12 - Rating: 5)
Great people! Just needed some air put into a tire. Fixed me up quick!

Review 43 (2024-11-29 - Rating: 5)
Absolutely quality rapid service and great customer support

Review 44 (2024-12-27 - Rating: 5)
Great service, very friendly and honest!!

Review 45 (2024-11-12 - Rating: 5)
Really helpful and respectful will definitely be coming back

Review 46 (2024-12-17 - Rating: 5)
So friendly! Quick and cost efficient!!

Review 47 (2025-02-01 - Rating: 5)
Great customer service!

Review 48 (2024-10-04 - Rating: 5)
Very clean and friendly service.

Review 49 (2024-11-14 - Rating: 5)
Excellent service 🙂

Review 50 (2024-11-13 - Rating: 5)
I had an excellent experience at SAFE Auto Repair in Mont Belvieu. From the moment I walked in, the staff was friendly and professional. They quickly diagnosed the issue with my vehicle and provided a clear explanation of what needed to be done. The service was fast, efficient, and reasonably priced. I really appreciated how they kept me updated throughout the process, and the work was done to a high standard. Its clear that customer satisfaction is a priority for them. I highly recommend SAFE Auto Repair to anyone in need of reliable and trustworthy auto service. Ill definitely be returning for any future repairs!I want to tell you that I had an excellent experience at SAFE Auto Repair. From the moment I arrived, the treatment was very friendly, as if I were at home. The staff was very professional and explained everything clearly to me, without trying to sell me things I didnt need. They left me calm knowing that my car was in good hands. And the best thing, they fixed it for me quickly and at a fair price! I feel happy with the service, and I know that the next time I need something, I will return. 100% recommended!

Review 51 (2024-08-28 - Rating: 5)
MUI good quality the receptionists MUI pleasant they treated me with great quality the service to the maximum MUI satisfied without a doubt I recommend it