My Repair Center
Located in Houston, Texas
Address: 1615 S 77 Sunshine Strip, Harlingen, TX 78550, United States
Phone: +1 956-622-5802
Rating: 4.4
Services
- Identifies as Latino-owned
- Online estimates
- On-site services
- Language assistance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
- LGBTQ+ friendly
- Transgender safe space
- Appointment required
- Credit cards
- NFC mobile payments
- Credit cards
- Free parking lot
- On-site parking
Categories
- Air conditioning repair service
- Appliance repair service
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-26 - Rating: 5)
Beto did a fantastic job fixing our kitchen sink! He was incredibly fast, friendly, and knowledgeable. He knew exactly what needed to be done and worked efficiently to get everything running smoothly again. We truly appreciate his professionalism and would highly recommend him to anyone in need of a great plumber! -
Review 2 (2025-02-25 - Rating: 5)
Excellent customer service!We highly recommend My Repair!We have a warranty on our washer/dryer and I called to make a service request. Other companies came out on the list of approved service providers but we decided to go with My Repair. We have gone through them in the past for other appliance repairs. Unfortunately our washer has needed repair three times, no fault of My Repair. The actuator keeps going out. The plastic “teeth” wear down and therefore, our washer needed to be serviced.I called last week to come check to see what the problem was, the parts were ordered and our washer was fixed. By Miguel. He was very knowledgeable and polite. And he cleaned as he went so it’s even cleaner than when got here.Our dryer was also making a noise and when the service technician came to check the washer, I asked him if a noise our dryer was making was normal. He said it wasn’t and if I made the claim, they’d order the parts needed.So all in all, BOTH our washer and dryer were repaired in no time. Don’t waste your time with any other repair company. My repair is reliable, friendly and punctual. -
Review 3 (2025-01-15 - Rating: 5)
Technician very professional and knowledgeable in troubleshooting issues with drier. Provided full explanation of procedures performed during inspection. Provided repair quote quickly and answered all my questions efficiently. Technician Gaddal is a great asset to the company. -
Review 4 (2025-01-14 - Rating: 5)
Rubin, your technician who provided service today was very friendly, polite, courteous and knowledgeable. He listened to my concerns and then proceeded to evaluating the issue. Within a few minutes he was able to isolate the concern. After recording the make and model number he proceeded to find replacement parts. He returned with a full cost estimate of part which included all labor cost. The complete experience was very professional and I would highly recommend Rubin and My Repair Center for your service needs. He also informed me of all of the services they offer which was considerably more than I had realized and I would definitely use their services for those as well.Overall, a great experience and professional job! -
Review 5 (2025-02-11 - Rating: 5)
Excellent service. Appointment times and arrival were updated via txt. Shaun was friendly and patient with my Golden Retriever. The problem was addressed quickly and affordable to fix. I will certainly call them again future repairs. -
Review 6 (2025-02-27 - Rating: 5)
Gaddal is knowledgeable, informative, and very pleasant. He quickly identified my dryers problem and gave me tips for maintenance. He quoted me the repair and informed me about parts, warranties, and additional services available. Give that young man a raise! -
Review 7 (2025-02-25 - Rating: 5)
Lalo, the technician worked on our dishwasher for approximately two hours to determine the drainage problem we were experiencing. He was friendly, courteous and knowledgeable in detecting the problem. Thank you for your assistance in this matter. -
Review 8 (2024-12-20 - Rating: 5)
Repair men were great. Robert Banda. Communication with me as to when my refrigerator would be fixed is a zero rating. Not Roberts fault, Every time I called the person answering the phone said they would have to send to main office. Main office never contacted me. Was told part would be in in 1-2 working days. Took 5 working days to get in. -
Review 9 (2024-12-06 - Rating: 5)
From the start they were very professional, informative, and availability was the next day.The techs send you a txt with picture and name.You’re not oblivious on who’s going into your home.Great Job! I will see how my washer runs and keep you all posted! -
Review 10 (2025-02-12 - Rating: 5)
Mr Gaddal Lopez is a loving family man, a very modest and top-notch professional who knows his job to the brim! He doesnt only possess expertise in Washer and Dryer Units but also has other technical know-how in electrifying houses and Air Condition (AC) Units. Hes the best out there to service all your washers and dryers, AC and electrical needs. -
Review 11 (2025-02-14 - Rating: 5)
This company definitely deserves a 5 star rating. They arrived at my house within a few hours from the time I called. The technician Gaddal López was extremely professional and supper attentive to detail. Strongly recommend this company for those of you looking for an honest assessment. -
Review 12 (2025-02-24 - Rating: 5)
Excellent customer service. Reliable prompt and knowledgeable. The microwave is fixed. Thank you -
Review 13 (2025-01-23 - Rating: 5)
This is not our first time hiring this company. Theres a reason we keep calling them back when our appliances break down. The problem is always diagnosed and repaired correctly the first time.On this particular visit, the technicians including Mr.Gaddal did a tremendous job. They went above and beyond in repairing our washer. They noticed a bit of rust on the washer lid and sanded and spray painted it so it would look nice and inhibit further corrosion.Well definitely keep them on speed dial for next time. -
Review 14 (2025-01-09 - Rating: 5)
Gaddal was very professional during my home visit. All options were carefully thought out and described. Companies like this are what this community needs more of! 10/10 highly recommend -
Review 15 (2024-12-19 - Rating: 5)
Our repair technician, Balde was professional and has great communication skills. He was thorough and talked to us through different solutions. My dryer broke and was fixed very quickly. This is a great and affordable company and we will calling again for future repairs. Thank you Balde for the great work. -
Review 16 (2025-02-04 - Rating: 5)
Shaun came for a maintenance call for issues we were having with our washer and he was super helpful and informative about the problem. He was super patient with all the many questions we had. Highly recommend if you need any mantience call on your appliances you ask for Shaun!! -
Review 17 (2025-02-17 - Rating: 5)
Gaddal Lopez great guy, very professional. Came out to the site and knew exactly what thr problem was very quickly. Gave me my options and proceeded to his next site.Will definitely call back again for any work I need done. -
Review 18 (2025-02-25 - Rating: 5)
Fantastic service! They fixed my microwave quickly and efficiently, saving me the cost of a replacement. Friendly, reliable, and highly recommended! -
Review 19 (2025-01-02 - Rating: 5)
We’d like to thank Mr. Eulalio (Lalo) for his professionalism and outstanding quality of work he did. Our refrigerator is working great. His dedication and attention to detail is truly appreciated. Respectfully, Mrs. Torres -
Review 20 (2024-12-23 - Rating: 5)
Robert was great! He fixed our ice machine quick. Super nice guy and very handy. Appreciate all your help Robert. Definitely recommend his work. -
Review 21 (2025-01-31 - Rating: 5)
Mr. Davis was able to diagnose the problem with our washer in about 10 minutes. His experience and professionalism was outstanding. I would strongly recommend Mr. Davis for your repair needs. -
Review 22 (2025-02-20 - Rating: 5)
Ruben Alvarado, explained everything about the refrigerator and was punctual. I highly recommend My Repair Center and their technicians. 5 out of 5 -
Review 23 (2024-12-23 - Rating: 5)
My washer died on Christmas Eve Eve and Balde showed up with spot on honest advice. With all the stress of the holidays, it sure was nice to not have to deal with a Scrooge on a day when everything went wrong. Thank you sincerely!!! -
Review 24 (2024-09-23 - Rating: 5)
They were quick to respond to my call They came and assessed the issue. I received a call from the office with the estimate, all very professional. My only complaint would be that I had to call a second time to inquire how long before the repair would be completed. They were there within the hour. I also appreciated the fact that I got a text message with a picture of the technician coming to my house and that he would have a helper. -
Review 25 (2024-10-17 - Rating: 5)
Thank you so much for coming out the same day I called. Balde, your technician is the best. His service is awesome and goes the extra mile for us. Our fridge is now fixed and we can go on with our weekend. Thanks again! -
Review 26 (2024-12-31 - Rating: 5)
Mr Joe Garcia was helpful in that my ac unit compressor brike and he was able to get someone to come out and repair it as soon as possible. Great service by Mr Joe Garcia -
Review 27 (2024-07-18 - Rating: 5)
Julian the technician fixed both washer and dryer. He was a pro! Im glad I bought the extended protection plan! -
Review 28 (2025-02-11 - Rating: 5)
Sean came and provided amazing customer service. I greatly appreciate your time and attention and would highly recommend -
Review 29 (2024-12-26 - Rating: 5)
The My Repair Center technician, Baldemar, was friendly and professional. He quickly fixed my dishwasher. I would recommend My Repair Center to anyone in need of appliances repairs! -
Review 30 (2025-02-25 - Rating: 5)
Great experience, so far, parts are being ordered and my should should be be up and running as soon as they come in. -
Review 31 (2025-01-15 - Rating: 5)
David was very knowledgeable about the central A/C unit I purchased and answered all my concerns and questions regarding its performance! Great job sir! -
Review 32 (2024-12-05 - Rating: 5)
Lalo, our technician did a great job diagnosing our dishwasher, letting us know what needed to be done and then did what needed to be done. This why they have serviced most of our appliances throughout the years. Just call the pros, they know. -
Review 33 (2025-02-18 - Rating: 5)
Shaun Davis is Super respectful great guy. Very informative and professional 10/10 -
Review 34 (2025-01-31 - Rating: 5)
Excellent service. Baldermar was very knowledgeable about our electric range and very respectful. Thank you, Juan y Maria -
Review 35 (2025-01-13 - Rating: 5)
I received Excellent customer service from Lalo. He was very professional, kind, and courteous. Thank you very much! -
Review 36 (2024-12-19 - Rating: 5)
I Highly recommend Mr Robert Banda! He gave Excellent customer service and explained in detail what the issue was with my washer! -
Review 37 (2024-12-19 - Rating: 5)
Very pleased with Mr. Balde Vegas professionalism, knowledge and politeness. We will use Mr Repair Center in the future also. -
Review 38 (2025-02-14 - Rating: 5)
I’m very impressed with the service from the technician TJ Menchaca. He was prompt and very professional. I would definitely use this company again. -
Review 39 (2025-02-13 - Rating: 5)
Esteban was great and had so much information and solutions to offer. Highly recommend MyRepairCenter and will certainly be my go to repair service when I need it!! -
Review 40 (2025-01-09 - Rating: 5)
Your tech Ruben Alvarado was very professional, Courteous and Friendly. He did a great job -
Review 41 (2024-12-23 - Rating: 5)
Thank you Balde Vega for your great customer service! I highly recommend this company & will definitely be a repeat customer. -
Review 42 (2025-02-04 - Rating: 5)
Highly recommend this is my second time I use there services Mr Baldevega was super extremely helpful and nice always explaining things in the easiest way u could understand and trys to help you the best way he could help if I could give it a 10 rating I would definitely give it -
Review 43 (2025-02-25 - Rating: 5)
Excellent and professional work by Shawn and Balde. Very pleased with their work. -
Review 44 (2025-02-14 - Rating: 5)
Esteban was professional, knowledgeable and very nice!!!If I need his services in the future, I will definitely call them back!!! -
Review 45 (2024-12-09 - Rating: 5)
Very prompt, and professional service. Explained in a simple non technical manner and did not leave a mess. Very friendly! Great service, will recommend. -
Review 46 (2024-12-23 - Rating: 5)
Very punctual and courteous. Explained what he did and how long we should wait for ice to start. And the warranty. Thank you Robert Banda -
Review 47 (2025-02-08 - Rating: 5)
Shaun was very professional and did a great job on our repair! Highly recommend! -
Review 48 (2025-01-06 - Rating: 4)
I thought the service was good and repairman pleasant. Also I thought $433.00 was excessive for 1 1/2 hours of work without any parts included -
Review 49 (2025-03-03 - Rating: 5)
I was very pleased with the gentleman who repaired my dishwasher. 🙂 -
Review 50 (2024-12-19 - Rating: 5)
Robert Banda was personable and knew what to do to replace the washer parts. I could trust him to do a good job. -
Review 51 (2024-06-26 - Rating: 5)
Julian was punctual, informative, friendly & professional. Were happy with his service & will certainly use their services again when needed. Thank you Julian. -
Review 52 (2024-12-12 - Rating: 5)
They had no problem fixing my double ovens service person was very knowledgeable. -
Review 53 (2024-05-25 - Rating: 5)
My Repair Center employee Esteban Sierra takes his time to explain to you what he is repairing. Enjoy that the company keeps you up to date on the status of your repair.We also like that prior to arrival you get a text that allows you to see a photo of your service repair person and his estimated time of arrival to include a actual tracking of the repair person. -
Review 54 (2025-02-14 - Rating: 5)
I’m impressed for the second time with the service I received. I so appreciate this company. -
Review 55 (2024-12-23 - Rating: 5)
I spoke with Lorena and she listened to my problem and then she scheduled a service call at my request. She answered all of my questions. I just hope the repair goes as well. -
Review 56 (2025-02-28 - Rating: 5)
He did a great job very nice guy -
Review 57 (2024-12-23 - Rating: 5)
Robert was efficient and friendly while fixing our refrigerator. Highly recommended! -
Review 58 (2024-12-23 - Rating: 5)
Thanks for the excellent service the tec David Lopez was very friendly and explain to me correctly about the A C -
Review 59 (2025-03-01 - Rating: 5)
Both service technicians were courteous, polite and professional -
Review 60 (2024-04-18 - Rating: 5)
He was very professional and very helpful. He answered all of my questions and also explained to my aunt what had happened to me dryer and why it broke down. She was happy with his answers. He is a keeper!!! -
Review 61 (2024-06-05 - Rating: 5)
Technician Esteban has been very courteous and helpful in replacing the digital panel in my refrigerator. He is very knowledgeable in his field and the services that the company offers. Salesman Nieblas was very helpful in providing the assistance needed for the purchase of 3 mini split units. The installers, a young gentleman and a young lady, were very efficient, precise, and professional in performing the installation. Continue hiring and REWARD the hard working people that keep your business growing and well represented. 👍 -
Review 62 (2024-12-26 - Rating: 5)
Ruben provided the service was very efficient and fast at what he did thanks to him -
Review 63 (2024-04-19 - Rating: 5)
Julian, the technician did an excellent job. However, the parts took a long time to come and therefore went about two weeks, not able to use the dryer. -
Review 64 (2024-05-31 - Rating: 5)
Matthew was courteous and fixed the washing machine without any problems. He was informative and told me what was wrong and made sure the washing machine was working properly after replacing part. -
Review 65 (2024-11-27 - Rating: 5)
Want to thank you and your employees for your professionalism and timely manner in trouble shooting our fridge. -
Review 66 (2025-01-30 - Rating: 5)
Gadal was very punctual and honest when it came to the repair. -
Review 67 (2024-05-01 - Rating: 5)
Thank u so much God bless him that was fast if only the parts wouldnt take to long to get here But Im happy to have my washer working again -
Review 68 (2025-02-17 - Rating: 5)
Very nice young man. Very good tech 👍 -
Review 69 (2023-08-28 - Rating: 5)
The Tech that arrived quickly flung the issue, showed and explained the issue and fixed our refrigerator. He was extremely professional and experienced while doing so. Gave us advice on not only our fridge but other appliances we had questions about. Highly recommend this company -
Review 70 (2024-12-19 - Rating: 5)
Robert banda took care of me made a good job -
Review 71 (2022-12-23 - Rating: 5)
I called late this morning when my oven locked up and wouldnt unlock. They were able to fit me in quickly and fix the problem in a short time. Both the person on the phone and the young man who came to service my oven were professional and personable. Highly recommend! -
Review 72 (2025-02-21 - Rating: 5)
My tec was very polite and knowledgeable. -
Review 73 (2024-05-15 - Rating: 5)
Very polite and worked really quick. He explained everything to me and was very satisfied with his work. -
Review 74 (2024-03-22 - Rating: 5)
I have uaed the center in the past with excellent rsults. The center had a quick response this time again and it was not to costly! Definitely will use them again in the future. Their friendly helpful service and follow up call makes them my go to center for repairs. -
Review 75 (2024-12-19 - Rating: 5)
Mr Robert Banda was Very cordial and knowledgeable -
Review 76 (2023-06-28 - Rating: 5)
5 star service all around! Excellent and informative employees!! They went above and beyond taking care of my repair needs as well as pointing out issues that I had not even thought of being the reason of my equipment was breaking down. Water 💧Thank you again for sending your professionals to repair my appliances. May God continue to bless you and your business.-Nancy A. -
Review 77 (2023-08-02 - Rating: 5)
Julian was prompt and professional. As soon as the problem was diagnosed, a second visit was scheduled when the part could be brought and installed. Very happy with the work. -
Review 78 (2025-02-15 - Rating: 5)
He did a great job, found the problem and fixed it -
Review 79 (2023-01-24 - Rating: 5)
My dryer was not working well. I called them in the morning and they were able to schedule for same day service that morning. Will definitely use their services when we need repairs. Jessica (office) and Mathew (technician) are professional. They have excellent customer service. -
Review 80 (2024-09-12 - Rating: 5)
Awesome customer service and fast and great job done. -
Review 81 (2024-12-17 - Rating: 5)
Esteban was an excellent!!!Very courteous, very respectful!!! -
Review 82 (2019-06-10 - Rating: 5)
I highly recommend My Repair Center. They were quick to respond to my washing machine problem. The came the same day, and had to order the part. The part was in the next day. The were very professional. I would like to thank technicians Martin and Adrian. They did a great job. I would also like to thank Bob Flores who took care of me over the phone and ordered the parts. He was very professional. -
Review 83 (2025-02-18 - Rating: 5)
Very good professional and friendly service. -
Review 84 (2023-04-20 - Rating: 5)
Everything as far as the complimentary check up was perfect. Unfortunately at this time, financially, we are not able to move forward with the recommendation s, but do intend to do so as soon as we have the means for it. -
Review 85 (2023-06-22 - Rating: 5)
Tech worked fast and repaired my stove. He was Friendly, and I didn’t have to wait all day. Thank you. I will definitely reach out to them if needed in the future. -
Review 86 (2024-12-20 - Rating: 5)
Robert banda was a very good technician very good service -
Review 87 (2020-04-10 - Rating: 5)
This company is excellent, Martin was very professional and protected and arrived as promised during this hard time. He fix the problem asap. I also contacted Robert at the company and was outstanding in thanking me when I should have thank them. Excellent work done, God Bless all there, be safe. -
Review 88 (2023-04-19 - Rating: 5)
I had an issue with my oven not heating correctly. I called and someone was able to come out to check within the hour. Everything was resolved quickly and professionally! -
Review 89 (2023-05-02 - Rating: 5)
Baldemar was my technician. He called prior to arrival. He quickly assessed the issue and provided the required part (starter) for my refrigerator which wasnt cooling. He communicated well and the service call was quick. -
Review 90 (2019-07-19 - Rating: 5)
Great customer service! Nathan came and promptly addressed the issue I was having with my fridge and came back quickly in order to have it repaired. Previous people with other organizations had dropped by only to cancel the order, but My Repair Center and Nathan were kind, prompt, and extremely helpful! Couldn’t be happier with the service they provided. -
Review 91 (2025-02-15 - Rating: 5)
Arrived on time. Diagnosed that a replacement part was needed. -
Review 92 (2025-02-13 - Rating: 5)
They did their best , courteous -
Review 93 (2018-06-20 - Rating: 5)
Great service! Great employees! Robert (Bob) answers the phone always helpful & in a good mood. Bob made sure I had documents I needed for Appliance insurance we have. Melvin was our refrigerator tech for our KitchenAid who really took his time troubleshooting and ordered parts we needed. He came back a week later when parts came in for install. I like the way they work!! -
Review 94 (2019-03-13 - Rating: 5)
The folks at My Repair Center went above and beyond our expectations. They were professional, prompt and very reasonable. We had an older model front loader and they went out of their way to look for the parts to repair our unit.They then sent their senior technician to put it all together and it now runs like new. Their customer service is also impeccable. They followed up with each concern and made sure we were completely satisfied with their work. I highly recommend My Repair Center forthose looking for professionalism, high quality experience,, and top notch customer service! -
Review 95 (2019-03-12 - Rating: 5)
Last night we noticed that our refrigerator wasnt cooling, and we had water leaking onto the bottom of the freezer compartment. Because it was after business hours, I filled out the online questionnaire last night and received a call back within 1/2 hour. After explaining my situation, I was told that they would have someone out the next afternoon. Due to a cancellation, the very personable, knowledgeable and efficient, Esteban (Steve) showed up this morning and corrected the problems. I am very impressed with the customer focused responsiveness of this organization. -
Review 96 (2020-05-25 - Rating: 5)
A+ service from the first phone call to the technician leaving our home. This company has outstanding customer service, they are well educated, and are not out to drain your bank account! Every person I spoke with was respectful, had great attitudes, and were patient with my questions. I would defiantly recommend them for any of appliance, a.c, or water treatment needs! -
Review 97 (2025-02-25 - Rating: 5)
He took care of the problem quickly and efficiently -
Review 98 (2019-07-17 - Rating: 5)
I was in desperate need of freezer/refrigerator services and Robert took my call after a long day of trying to find something affordable. He was so prompt, helpful, courteous, efficient and made sure to provide knowledge needed to make my decision to book an appoint with them. They also fixed my sisters fridge and she hasnt had any issues since. Edward was my technician and he was so polite and respectful. I am so thankful for them both! God bless!! -Christine L. -
Review 99 (2022-08-17 - Rating: 5)
Balde was the technician the was assigned to us to fix our dryer. He was so respectful and professional. He made a huge effort to make sure he could fix the problem right away! He called in for the parts and said if they were available, he could do it right away so we wouldn’t have to wait a few more days with our dryer situation. He got the parts and came back and fix it with no problem!!! We appreciate how promptly you took care of everything! Thank you sir -
Review 100 (2021-04-08 - Rating: 5)
Mr. Julian Perez showed excellent customer service and people skills. In addition he was able to find and correct the problem with great professionalism and timely manner. He answered all my questions ,it was great to have someone like Mr. Perez come and repair our washer. Thank you for such wonderful service !! -
Review 101 (2022-08-31 - Rating: 5)
Was connected with this company via our warranty company. Balde was the technician that came to my home to service my refrigerator. He was very pleasant and helpful. Took the extra steps to ensure our refrigerator was fixed in a timely manner. Excellent customer service. Would definitely recommend Balde for any services. -
Review 102 (2023-06-22 - Rating: 5)
I always call My Repair Center for any appliance issue I have. My most recent issue was with my stove. I have developed a very good professional relationship with Robert, who takes all my calls. He really has the best interest of the customer in mind at all times. Today, I had the pleasure of having Esteban come to my house and he did one heck of a job! I highly recommend this company to anyone needing AC or Appliance repair! 10 STARS + -
Review 103 (2015-08-05 - Rating: 5)
The service was above and beyond great. The technician Melvin, could not have been more professional and fixed my washer in no time. The part had to be ordered but it came in the next day and was put on my machine in just a few hours. I really appreciate the quality and professionalism the tech provided. I will definitely use this company again and highly recommend it. -
Review 104 (2022-09-16 - Rating: 5)
The washing machine is making weird and loud noise, upon tech troubleshooting he found out the motor for the drain bad, and suggested to replace the motor. Tech came back with the back ordered parts and installed in. The tech is knowledgeable, and very professional. I can recommend them to our families and friends. -
Review 105 (2024-12-02 - Rating: 5)
Very prompt and excellent service and professional. -
Review 106 (2022-09-09 - Rating: 5)
Our technician was Balde. He was able to accommodate our work schedule and come by after 530. It took him maybe 15 mins to find the issue and get our dryer fixed. I highly recommend My Repair Center. -
Review 107 (2023-04-13 - Rating: 5)
Over the phone, Jessica, was very attentive and made my call her top priority. Esteban was very nice and professional. -
Review 108 (2015-02-27 - Rating: 5)
Lorena V, Thank you, Thank you, Thank you!!! Talk about going above and beyond with your customer service in todays world where all customer service has taken a back seat your willingness to walk back and talk another person in another department, your willingness to be patient while I brought LG the manufacturer on the line and more importantly your ability to deliver my washer back to me in working condition in a matter of a few days versus the previously quoted month! I cannot thank you for your service enough and your company is lucky to have you representing them! Keep up the great work and there is no doubt better opportunities will come your way with that type of service! -
Review 109 (2016-01-16 - Rating: 5)
Mr. Mark Lopez was great. After 3 solid months without a washer, and 3 repair men before, he was called in to help by our warranty department and his company. He performed a detailed diagnostic, none of which had been done before. He took his time, we observed him on phone with technical support until he pinpointed the problem, always asking and thanking us for our patience since we had been washing at laudry mats. We are very happy with the repair and the service he provided. He is to be commended for his hard work and customer service. My husand, family and I thank you Mark Lopez! -
Review 110 (2019-03-13 - Rating: 5)
I was a first time, walk in customer with a non-working Samsung Smart Oven.Rob, the customer service representative whom I had spoken to over the phone and primarily dealt with at the business location was very friendly and professional.I had the opportunity to observe and listen to all of the customer service reps speaking to numerous clients over the phone. They were all polite, respectful and good listeners.The technicians are knowledgeable, fast and proficient. Some jobs will be completed in less time than it takes a person to eat a Chinese buffet lunch.I’d gladly recommend them for your electronic repair needs.Before you leave make sure two important questions are answered.GO WV MOUNTAINEERS! -
Review 111 (2021-04-07 - Rating: 5)
Omar and Ashraf were very professional and made sure we knew who and where they were from. They did an extensive search to find the issue with the dryer and made sure it operated properly before they left. They took their time to make sure they found the problem and were very courteous through the whole process.We got ridiculous quotes from other companies and they just tried to make a profit. If you dont use this company, you are making a mistake. -
Review 112 (2022-04-18 - Rating: 5)
First time requesting service from My Repair Service, Im impressed with their fast friendly service. Extra grateful Steve was able to fix the problem on the same day so I wouldnt have to miss another day of work. Thanks to all involved from taking my initial call to getting my fridge working again.Continued blessings. -
Review 113 (2019-09-30 - Rating: 5)
Technician Felipe Garcia did outstanding work and was very knowledgeable. Joe Garcia returned my phone call early Sunday to acknowledge our AC issues. Our system was up and running within a couple of hours! Thank you AMERICAN AC! -
Review 114 (2015-12-05 - Rating: 5)
Melvin performed service on my GE refrigerator/freezer. He was very professional and courteous. He also possesses the skillset and knowledge required to diagnose and quickly resolve the issue. Once parts arrived, he kept me informed as to location and when he would be arriving at my residence. Great job, Melvin. We will be utilizing My Repair Center as service issues arise at our home. Thanks for the great interest taken in resolving our issue. -
Review 115 (2019-03-13 - Rating: 5)
My Samsung washer recently broke down. I had A&D come out twice and it still wasnt working. I contacted my repair center and the quickly sent someone over the exact same day. The tech Alex was polite and fixed the pump the other guys left unplugged and then also notified me that the washer was on recall. They had great customer service and the tech was very well informed. Definitely using them for any future repairs. -
Review 116 (2016-10-03 - Rating: 5)
Great customer service from the phone calls to the technician. Rick was great and very friendly, fast and efficient. The part for my ice maker came in rather quickly and was installed in less than 15 minutes. Great job!!! -
Review 117 (2023-08-11 - Rating: 5)
MyRepairCenter also sends photos of their technicians so you know who to expect. That’s a good security feature that enhances their top notch support. -
Review 118 (2023-03-07 - Rating: 4)
Service was prompt, professional, good communication. Appeared nothing was wrong with appliance but electricity was interrupted by jiggling of plug/wall outlet. Recommended we have an electrician check it. We did this and electrician says nothing is wrong and the appliance is working. And it is. ??? No idea what happened. -
Review 119 (2020-09-01 - Rating: 5)
Nathan was great, good humored and repaired the appliance very promptly and professionally. Very courteously paid heed to all Covid-19 protocols. We highly recommend them and will gladly use them again. -
Review 120 (2020-02-01 - Rating: 5)
We are from Colorado staying at Riverbend Resort in Brownsville TX. Our microwave broke in our 5th wheel. We bought an extended warranty (will never do that again) which covers the microwave. I called around using the internet and found only one business that would even consider working with our warranty company. I understand why businesses hesitate working with them because there is a lot of paperwork and rules. It takes more time for the business. However My Repair Center was fantastic. I talked to Vincent. He was incredible, friendly and understanding to our situation. He said he would talk to Haru in their Warranty Dept. They were willing to work and contact our warranty company, Preserve. After contacting Preserve they would only pay for parts and labor but we had to take our microwave out and take to My Repair Center. My Repair Center sent a technician out for a diagnostic for warranty. The technician was very knowledgeable and professional. We took our microwave to the shop and Robert and Veronica helped us finish the paperwork so they could work on it. Nice to see smiling friendly faces even on a Saturday. I have never worked with a business that is so helpful, went over and beyond in their service, friendly, polite, professional and great customer service. I would highly recommend them even if you had to drive quite a ways because they are well worth it. They are incredible!!! I used to work in customer service before retiring. They are an example of excellence! I am not a robot. This is REAL! Pam -
Review 121 (2022-08-25 - Rating: 5)
Our icemaker stopped working. We submitted a claim through our warranty and were given the runaround by two repair businesses that had been assigned to our claim.Our claim was then assigned to My Repair Center. Balde identified the problem. The part was ordered. Problem solved. Impressed with how quickly they fixed the issue and Balde even followed up with me to see how the icemaker was working. -
Review 122 (2023-06-15 - Rating: 5)
He evaluated our freezer and we decided it would be cheaper to purchase a new one rather than having him fix it and take the chance the the fix would fail. Great guy!! -
Review 123 (2021-07-01 - Rating: 5)
Mr Vega gave us useful information about what went wrong and how to prevent it from happening again. We also appreciate that the service fee covers another trip to our house if we have the problem again within 30 days. -
Review 124 (2022-08-31 - Rating: 5)
Balde came to my house to repair my refrigerator. The job was quick. Great service-very professional and he explained the process. I was very happy with the results. I will recommend this place plus The repairman Balde. -
Review 125 (2015-07-10 - Rating: 5)
For the past few years I have done everything I could to avoid repairs by American TV & Appliance, due to bad customer service previously received by one of their technicians. I had no choice this time as I would have to wait longer to have another company fix my Dryer. I was very pleasantly surprised by the excellent customer service I received from Melvin H. He is very knowledgeable in what he does and explains everything he is doing. He answered all my questions and concerns. I will continue doing business with this business as long as Melvin is my technician. Thanks Melvin! -
Review 126 (2022-10-17 - Rating: 5)
Blade was very professional and found our refrigerator problem very quickly. As a former college professor, his work was textbook quality service. -
Review 127 (2021-07-23 - Rating: 5)
Martin mercado was excellent in knowledge of the problem. He went directly to the problem and explained how he came to the conclusion from expertise and past experience. With that said I took it upon myself to tackle the repair. I ordered the part and within a week I had the part and fixed the refrigerator. Thanks to professional service and the prompt attention from the service center dispatcher. Will definitely keep you on my call list and recommend. -
Review 128 (2021-07-14 - Rating: 5)
My freezer in my refrigerator stopped working and after a day or two of trying to fix it myself, I called in the experts at My Repair Center, based off of reviews I saw online. They were awesome to work with! They sent out a repairman quickly and he showed up when they told me he would! He quickly figured out what was wrong with my refrigerator. Unfortunately, he did not have a replacement part on hand and had to order it, but the part came in within a few days and they called me to set up an appointment to install it as soon as it came in! The repairman again showed up when they told us he would be and he quickly installed the new part and my refrigerator/freezer is working again as it should! My Repair Center was great to work with and they are very professional and efficient, I definitely recommend them! The price for the parts and repair was very fair! -
Review 129 (2023-07-27 - Rating: 5)
Very professional and courteous. Knowledgeable in his work and found the problem. Gave me all available alternatives to solution my problem and thats what I wanted. -
Review 130 (2022-12-01 - Rating: 5)
The technician was prompt, professional, and extremely courteous. We were very pleased with the service. We strongly recommend this company. -
Review 131 (2022-10-19 - Rating: 5)
Repairman arrived and went to work on my dryer and had it fixed in around 30 minutes. He put the hose on and put the dryer back where it goes. Very polite and courtesy. -
Review 132 (2019-03-13 - Rating: 4)
All people involved in the process of the service call is very friendly and accommodating. They were consistent with the job description. What I like the most, is the follow up after the service. Management is always on top of satisfaction. I would recommend them anytime. -
Review 133 (2016-09-28 - Rating: 5)
The work was done under a warranty. As soon as they received the work order from the warranty , the tech was right out to see what the problem was. The part took a little longer than normal as it was an older machine. When the part came in Esteban tried to come out but we had just left, a note was left and we called to rearrange the appointment. He was here after phoning to make sure we where at home. He arrived when he said and the part was in within 15 minutes the dishwasher was back working. Excellent job by Esteban. -
Review 134 (2015-09-11 - Rating: 5)
Esteban did an excellent job on my refrigerator repair---punctual, efficient, clean and his explanation of the problem and of how to avoid further problems was concise and understandable. Plus he cleaned my freezer and the hardwood floor where it had gotten ice on it. Super polite, as well! -
Review 135 (2018-04-29 - Rating: 5)
Spoke to Joe Garcia from the Harlingen office concerning my freezer. Mr. Garcia was able to provide me with advice to troubleshoot the problem before sending a tech. After following his instructions my freezer worked. No tech needed 👍. Mr Garcia still had communicated with the manufacture in getting me a part concession just in case the freezer went down again before we knew that freezer was going to work. Great service from someone that cares even though unit did not need to be repaired. -
Review 136 (2023-01-21 - Rating: 5)
Excellent service!! Knowledgeable, courteous, & professional. Showed up asked a couple of questions and vuala, Refrigerator up n running again. Even informed me on what to check for future reference. -
Review 137 (2021-08-18 - Rating: 5)
Rodney the technician was so respectful, responsible, punctual and he really knows his business! Thank you tech you fix my problem fast! My family and I were without A/C and was so horrible in all that heat for couple of days, until America A/C send tech out and fix our problem. Thank you again!! -
Review 138 (2024-04-17 - Rating: 5)
Very professional and knew what he was doing. Answered my questions with patience, politely and easy to understand. -
Review 139 (2022-09-22 - Rating: 5)
Jeremiah was great! He called to let me know he was on his way and got the job done. Thanks Jeremiah you get 5 stars! -
Review 140 (2015-03-12 - Rating: 5)
I contacted the office today looking to speak with the President of the company and was assisted by Lorena, who was courteous, professional and expressed a most gracious tone over the phone. She took my message and agreed to make sure it got to the right person. In todays competitive business world, all I can say, is there should be more Lorenas answering the phones and taking care of customers and inquiries.Keep up the great work! Regards, Wanda Reyes-Rice -
Review 141 (2015-10-21 - Rating: 5)
Salesman was very nice and explained all the details in a professional manner and recommended the right size unit to keep my house super cold next summer!! Thank you to Lorena V. for paying for a hotel for my family and I !!! Thank you My Repair Center!!! Excellent service and installation of my new central air unit!!! -
Review 142 (2020-05-05 - Rating: 5)
I found MyRepairCenter through an internet search and initially inquired with them because they were closest to me - I had nothing else to go on. Boy Howdy, am I glad I did! When I described my problem (with a Washing Machine) they were able to accurately determine the problem (maybe that isnt always possible but it was in this case) and provide a precise (as it turns out) estimate.The technician, Nathan Cohorst, was courteous and friendly, knowledgeable and efficient. I am extremely satisfied, grateful, and will not hesitate to call again with any appliance (or even other) issue I may have. -
Review 143 (2018-04-28 - Rating: 5)
I just want to thank Joe Garcia from American TV and Appliance for helping me through the processes of repairing my cook top. Mr. Garcia was very kind and polite through the entire process. As a member of the U.S. Army I recommend them to repair any appliance. -
Review 144 (2016-05-13 - Rating: 5)
Technician was extremely help full and did a great job on fixing my item. I am very pleased with the service that was provided to me by Mark Lopez. Took time to explain what he did and what I could do for further items in my home. -
Review 145 (2021-08-16 - Rating: 5)
Balde was very professional and friendly answered all of are questions. Gave us a recommendation tips how to keep our fridge raider well maintained. For us not to hesitate to call if we had any other issues. I highly recommend Balde if you have any other issues are looking To repair appliances in your home. Thank you balde and I know who to call if I need anything else😎 -
Review 146 (2025-02-26 - Rating: 5)
Lalo was efficient, professional, and friendly -
Review 147 (2024-09-18 - Rating: 5)
Awesome service. Prompt. Polite. Professional. -
Review 148 (2025-02-27 - Rating: 5)
Very professional and very efficient. -
Review 149 (2025-02-18 - Rating: 5)
Very professional and great knowledge -
Review 150 (2021-06-24 - Rating: 5)
Excellent customer service!!Called mid-afternoon for service on a washer and then had to cancel appointment as I figured a way around my issue.Its been a long time since I have had friendly and professional customer service when calling for a repair.Will definetely recommend to give them a try, youll see. -
Review 151 (2023-03-02 - Rating: 5)
He axplained everything about what we should do about our air conditioning. He also was very polite. Would recommend him for the job 👌 👍 -
Review 152 (2019-04-02 - Rating: 4)
Customer Service was good. Edward was very friendly technician. The only negative was the appointment time of between 4:00PM to 5:00PM turned into 5:30PM, but at least the technician came and fixed my refrigerator. -
Review 153 (2021-07-14 - Rating: 4)
It was a long and drawn out process due to parts availability. Communication could be better between the repair and us the customer. Other then that when we did speak to Mr. Garcia he was helpful and apologetic. -
Review 154 (2015-03-09 - Rating: 5)
Bob Flores,Thank you for all your help and for going out of your way to help my husband Jesse Pena and I. We are very satisfied with your service and knowledge of the equipment. My family and I would definitely recommend your service to anyone that needs a knowledgeable and courteous representative. Thanks for everything. -
Review 155 (2015-08-21 - Rating: 5)
Melvin and Sal (apprentice) just replaced my ice maker. They were very friendly, professional, competent, and efficient. Model Service Pros! They are what all service pros should be like. Will call on My Repair Center again, when necessary. -
Review 156 (2018-04-29 - Rating: 5)
Noe Trevino did maintenance on my dryer. In comparison with other companies that leave a mess of fluff on the floor, this worker cleaned the fluff at the end of maintenance along with vacuuming and cleaningthe pipe behind the dryer. This worker was very precise to leave me my dryer very clean and working great. Thank you! -
Review 157 (2025-01-02 - Rating: 5)
Lalo went above and beyond. Thank you! -
Review 158 (2022-11-06 - Rating: 5)
Esteban arrived on time. He quickly identified the problem. Esteban then explained step by step how the repair would proceed. He finished the repair and left the area exactly as it was. Very professional! -
Review 159 (2023-04-27 - Rating: 5)
Great customer service.Very professional & detailed.Will recommend to others. & if I need future service I will call them. -
Review 160 (2021-12-02 - Rating: 5)
We used My Repair Center to repair the the water filter housing and control panel on our RV residential Frigidaire refrigerator. The company management team was excellent and their mobile repairman Mathew was prompt and professional. I strongly recommend them. -
Review 161 (2021-08-05 - Rating: 5)
Ronnie was dispatched to my home to inspect my new HVAC . I have never come across such knowledgeable and genuine technician. Ronnie listened to our concerns and took time to explain what was occurring with the unit. He gave his professional recommendation for what was needed in order to remedy the problem. He was also very straightforward and honest. American AC, take care of Ronnie, he’s top notch. -
Review 162 (2024-05-22 - Rating: 5)
The replacement of the washers top was done in no time at all. Thank you. koko -
Review 163 (2021-07-26 - Rating: 5)
Mr. Gil Salgado service my A/C at my residence. He is real professional and pays a lot of attention to detail to his job. He was always on time, delivered great quality of work and surpassed the maintenance capabilities needed to accomplish the job. Thank you Mr. Gil. Great job!!!!!! -
Review 164 (2020-07-08 - Rating: 4)
I like their service and professionalism. I just wish the parts for my washer arrived sooner than they did. If that would have been the case they would have received 5 stars from me. -
Review 165 (2018-02-17 - Rating: 5)
Melvin H. and Angel both came to our home to repair a microwave/oven combination appliance. Both individuals were exceptional in their repair and their personalities. They kept us apprised of where they were, when they would arrive at our home and arrived as scheduled. Melvin has been to our home for an earlier repair on our wash machine. Angel came this time as the senior team associate who in effect was training Melvin for the next time this problem occurred.I highly recommend My Repair Center to repair your appliances. -
Review 166 (2019-03-19 - Rating: 5)
Technician called twice before arriving to update estimated arrival time. Professional, excellent service and my dishwasher was repaired to perfection. Will definitely use them for future repairs/service!