Milstead Automotive

Located in Houston, Texas

Address: 29707 W Hawthorne Dr, Spring, TX 77386, United States

Phone: +1 281-367-3535

Rating: 4.7

Services

Identifies as women-owned
On-site services
Language assistance
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Oil change
Gender-neutral toilets
Mechanic
Toilets
LGBTQ+ friendly
Transgender safe space
Appointments recommended
Debit cards
NFC mobile payments
Credit cards
On-site parking

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-03-01 - Rating: 5)
IM older with health issues. The way. I was treated & spoken to, made me feel as if they were helping or taking care of their own mothers. Their kindness & respect made me feel very special! This type of customer service is hard to find in this day and age! John was very good to keep me informed. Even though the shop was really swamp with repairs, John got my van in & out in record time! Thank you very much to all involved (the team) for GREAT service!

Review 2 (2024-07-24 - Rating: 5)
BIG Thanks to Patrick for helping me & my family get to safety when he seen us on the shoulder with a flat tire exiting near Rayford. His personality is a joy & he helped us out a lot by taking us to the nearest tire shop in his sweet new tow truck! THANK U PATRICK!

Review 3 (2025-01-22 - Rating: 5)
Steve Morris, Shelby Schulze and Victoria were great ! They kept me informed about the repair progress along the way. The repairs were as speedy as possible and professionally done. I would recommend them to anybody and I would certainly use them again though I pray that wont be necessary.

Review 4 (2024-12-27 - Rating: 5)
Great service from Ethan, second blow outs of the day first time having to call for roadside Ethan was professional and was extremely knowledgeable on how to handle the situation at hand. He did get called to a wreck and asked if I minded him running to pick the other vehicle up and when I said not a problem he let me borrow his tools and finish getting my tire changed out. Ethan also met me at the tire show to make sure I was back on the road. Very professional will definitely use again.

Review 5 (2024-09-07 - Rating: 5)
Aramis Robledo picked me up wit great service.Once he picked me up a hospital cop tried to stop him from doing his job because she thought it was a repo. She thought she was some hot stuff trying to “do her job” and I’ve waited patiently for Amaris service and tried to put a damper on my night at 2am. Luckily it was all taken care of after her supervisor came out and cleared the air. He was great service and very professional

Review 6 (2024-10-24 - Rating: 5)
Used Towing service from Roadside assistance and Paul the driver was great. My cars Park brake was stuck and he got it on the truck and off the truck because he knew what he was doing. Also broke down at the car wash and he was able to maneuver that long truck like a champ. Very friendly and respectful young man.Thanks Paul for your great service in Cleveland/Splendora area.

Review 7 (2024-06-04 - Rating: 5)
Patrick was the guy who helped me! he got a call about my car he came quickly and he got me to discount tire! went above and beyond for the service and was amazing! he knew exactly what he was doing and was cautious and efficient and all in a timely manner! props to him and his work ethic ! he’s a great part of yalls team ! thank you patrick !

Review 8 (2024-08-13 - Rating: 5)
Needed a tow on my lowered Silverado Patrick came out did excellent work took care of my truck like if it was his, highly recommendP.s. don’t call him Tony

Review 9 (2024-11-22 - Rating: 5)
I would like to ‘say thank you very much’ to Mr. Walter Arenas, who showed up at cold night to help me change the tire. My tire was flattened, I called insurance, waiting for hours but no one showed up. Mr. Walter stopped when he saw my car and came to check with care. I was so happy when he helped me change the tire at no cost with positive energy. I really appreciate his help!

Review 10 (2022-07-26 - Rating: 5)
Our daughter’s car was hit by an SUV, horrible phone call to receive. Double rollover on a busy intersection due to lateral impact on her side of the car. Milstead Towing arrived and took their time to safely remove our car from the public roads and take it to their holding facility in Spring, TX. After the dust settles and we could think straight we made it to the holding facility to pay for the services and do our part to get this part of the situation taken care of. Emotionally challenging to finally see the mangled mess of metal left after your child has been in such a horrific accident, but Ms Melody too such amazing care of us at the office. Lord bless this company and their wonderful people. She was just a kind heart when we needed it most. She explained the process and what our next steps were and even gave us some time to talk to her manager Larry and allow us to get our belongings out of the car. Just a blessing when we needed it most. Larry was truly a gentleman and I’ll always remember his words of sympathy and encouragement. And this is how a horrible situation birthed and amazing customer service interaction with good Texas people. I just can’t Thank y’all enough. Stay blessed

Review 11 (2024-08-30 - Rating: 5)
Aramis Robles first time dealing with atesla and handled it like a boss! he took care and made sure the vehicle was not damaged and even asked a buddy of his before making any decisions he was unsure of. Great customer service and exceptional attitude.

Review 12 (2024-10-29 - Rating: 5)
If your car could talk, it would probably recommend Milstead Automotive as its spa day destination! Seriously, this place is like a warm hug for your vehicle—minus the awkwardness of actual hugging. From the moment you stroll in, you’re greeted by a team that’s not just knowledgeable but genuinely cares about your cars well-being. It’s as if they’ve taken an oath to protect and serve every vehicle that rolls through their doors.Now, let’s talk about their customer care—impressive doesn’t even begin to cover it. They explain issues with the clarity of a kindergarten teacher and provide honest recommendations like your favorite grandparent dispensing life advice. No upselling nonsense here; they’re the kind of folks who believe in integrity, making you feel like you’ve got a trusty sidekick instead of a slick salesman trying to sell you a new exhaust system just because it looks shiny.And oh, the pricing! Fair and competitive, like finding out your favorite ice cream shop has a buy-one-get-one-free deal on Sundays. You get top-notch service without having to cash in your retirement fund. Whether it’s routine maintenance or a full-scale repair operation, Milstead Automotive has got you covered without emptying your wallet.If youre looking for outstanding service, quality customer care, and prices that won’t give you a heart attack, Milstead Automotive is the place to go. They really elevate the whole car repair experience from “ugh” to “yay!” Your car will thank you!

Review 13 (2024-11-06 - Rating: 5)
Devin from Milstead automotive was great. He took great care of my car, very patient, and very kind. I am usually hesitant when it comes to these things, but thanks to him I was able to gain a peace of mind. Thank you again!!

Review 14 (2023-11-02 - Rating: 5)
Steven R. took care of me today as myself & 3 other vehicles had our tires damaged to something we all hit on the highway. He explained throughly what he was doing and what was going to happen. Very professional gentleman & made sure that all of my questions were answered and that I was safe along with very great manner’s handling my vehicle. Great job!

Review 15 (2024-11-22 - Rating: 5)
I was crying on the side of the road and ray alaniz came up and made me feel so much better. he made me laugh within the first two minutes. he towed me and helped me so much. his truck was clean and it smelt good.he was easy to talk to. i will definitely be calling him again if my car messes up. i will be recommending him to everyone!

Review 16 (2024-08-12 - Rating: 5)
Walter and Patrick did an amazing job with helping me move my trailer safely. Very fast and efficient.

Review 17 (2024-05-13 - Rating: 5)
Had to get my classic towed in with electrical issue and they quickly diagnosed it and got it fixed in two days . Very honest and up front with customer.! Thanks

Review 18 (2022-09-14 - Rating: 5)
Stephen did an incredible job loading up this rusty gorgeous centerpiece for our show. He transported and set it down perfectly where we needed it. I can’t say enough about the level of service y’all provided. I’d recommend your company over and over.Thank you!!!!!

Review 19 (2024-05-17 - Rating: 5)
Professional!! quick, they always get the job done and get me back on the road. do what they say, very up front and easy to deal with and some of the best fresh ground coffee its amazing. those hats are clean too they wont just give em too you thoe gotta be a regular

Review 20 (2022-04-25 - Rating: 5)
I have used Steve Meredith a few times to tow both my 1965 Mustang and my F250. I cant speak highly enough for how amazing he is. His honesty and integrity puts him far above others in his same line of business. His professionalism and the care he takes in everything he does is second to none. Give this guy a call first when you need a tow.

Review 21 (2025-01-26 - Rating: 5)
I had a blower motor on my Tiguan stop working. MILSTEAD found what was wrong and completed the task for a lot less than the dealer and some other shops. Jim was friendly and worked with me. I was treated like a friend unlike other shops when quoting the work. Will go back to Jim at Milstead if I need any more repairs.

Review 22 (2024-11-23 - Rating: 5)
Keaton was so helpful and kind. He went above and beyond assisting us with our tow. We were dead in the water, stuck at the airport, after business hours and Keaton got is towed and out of our predicament. Hes an asset to your business.

Review 23 (2025-01-02 - Rating: 5)
Called to have my 2015 Lancer towed to shop, Moon showed up and asked what was wrong with my car. Told him it wouldn’t start and I purchased a new battery. But it still wouldn’t start, Moon asked if he could take a look and I said yes, he found a loose connection and the car started right up !!!! That’s what I call service !!! So, very polite and professional!!!! Thank you Moon !!!!!

Review 24 (2021-09-16 - Rating: 5)
The dispatch was very professional and handled my emergency well. Jesse came out quickly and was professional, honest and efficient. Very nice and great service overall!! Thanks Milstead. AAA left me stranded on the side of the road at 2:00am for over 3 hours. When I called Milstead, they were there within 30 mins. And had me loaded and on the way to my mechanics in 7 minutes.

Review 25 (2024-11-11 - Rating: 5)
Ray was awesome! He came, hooked up, and had me home in record time! So nice, so professional 10/10 would definitely recommend

Review 26 (2024-03-21 - Rating: 5)
I can’t brag enough about this place. Great quality and expert workmanship, amazing prices. I was skeptical due to it being a large company, but they have ‘home town’ attitudes and manners, mindset. I’m very happy with the service I received and I will always be a customer to them going forward ❤️❤️❤️❤️❤️

Review 27 (2025-02-26 - Rating: 5)
I am now a customer for life! They even detailed my car and gave me time to cover the expense!

Review 28 (2025-02-26 - Rating: 5)
I appreciate the honesty and the integrity I was given at the Spring location , Jim helped me and advised me with a warranty matter .

Review 29 (2025-02-24 - Rating: 5)
Its always a pleasure when I can go and see friends Im long ago and it can change my oil

Review 30 (2025-01-25 - Rating: 5)
Highly recommend Ethan! He took good care of towing my vehicle and was very professional and helpful.

Review 31 (2024-01-03 - Rating: 5)
My hero! Steven rescued me from I45 shoulder after hitting a hunk of concrete and deflating my right rear tire. Steven loaded and unloaded my Merc very professional while he had me sit in the truck with the heater on. Thank you so much Steven, you made a tough situation not end badly on I45 in Houston rush hour traffic! 🙏❤️😊

Review 32 (2022-07-10 - Rating: 5)
Had a tire blow out today on 45. Absolutely ruined my day.Steve rushed out to me in his wrecker truck and saved the day! Loaded my baby up and got her to Tire Link without a scratch! Definitely made a horrible day better!Very nice and professional, will definitely be using him for all my State Farm customers from here on out!

Review 33 (2023-08-08 - Rating: 5)
Mr. Stephen Meredith was exceptional. He came to my rescue and went straight to work with no dilly dally or hassle. He was efficient and proficient with his craft. He helped me in just a nick of time so that I can be on my merry way to work. It was faster than jimmy johns fast. He even helped me understand what to do if I ever find myself in a similar situation. I really appreciate his diligence and speed.

Review 34 (2024-06-27 - Rating: 5)
Amazing 🤩 I had a near miss tragedy on 45N when my car started shaking violently and then skidding when I hit the brakes. I managed to pull over at the shoulder of the freeway and 10 minutes later a tow truck from Milstead showed up and offered to tow my vehicle to the nearest parking lot for free or to the Milstead shop even though it was after hours. I was super skeptical at first but decided to just go for it because the shop is 10 minutes from home. The tow personnel Walter mounted my car onto his tow truck and proceeded and to take me home which I was super grateful for. He also let me take a picture of his badge and everything just for my piece of mind. In the morning Jim reached out to me and told me what all my car needed, he even sent me a full report and pictures of their findings and we agreed on what was to be done and the estimate. They offered to send a shuttle to pick me up from home if I needed a ride there, which I accepted and in less than 30 minutes after he called to tell me my vehicle was ready my ride was there. I’m super grateful for this place, they took good care of my vehicle and kept me informed the whole time. The customer service and professionalism was top tier. Thank you Milstead and team!!

Review 35 (2025-02-21 - Rating: 5)
Took advantage of Synthetic Oil Change special.Great deal and super fast service!Had a few other things fixed also.Always fast and helpful!Milstead is my go to!!Thanks,R Kordek

Review 36 (2024-10-19 - Rating: 5)
Ray was very friendly and helpful and showed up quickly and got us hooked up and dropped off at the dealership with ease.

Review 37 (2024-07-31 - Rating: 5)
We broke down along 45, and Patrick stopped to check on us and ended up towing us. He was super friendly, professional, and skilled! Highly recommend them for their service, and Patrick if anyone ever needs a tow!

Review 38 (2022-05-28 - Rating: 5)
I had two tires blowout at the same time. Tank to the rescue! He was excellent, thorough, professional a gentleman. He got me home and safe. Know who I am calling the next time I need a tow.

Review 39 (2022-01-29 - Rating: 5)
When I called they were very courteous and gave me estimate. I scheduled the tow and they kept me in the loop the whole time; it was quick and easy. Luciano was very knowledgeable, nice and careful with the vehicle, he got it to its destination safely. Would definitely recommend, very affordable and great customer service.

Review 40 (2024-06-27 - Rating: 5)
They helped me get my pickup towed. Tow truck driver was excellent. Deserves a raise. Mechanic shop was great did not try to sell me extra things. Fixed my issue in two days. I expected it to take weeks. If I lived in the area would use milstead again

Review 41 (2022-06-29 - Rating: 5)
I was involved in a pretty bad accident and Was referred to Stephen by a friend. He was Very professional, caring, and took care of everything including taking my car to Milstead collision center.Ii have not been in a wreck in over 50 years and dont want to again. Am very glad Milstead treated me so well. Will definitely recommend Steve to friends.

Review 42 (2023-10-24 - Rating: 5)
I had a bad experience while driving home from work, my brakes completely went out with a leak. Steven R offered me a free tow to the nearest exit which I was extremely grateful for since I had no brakes at all .

Review 43 (2024-12-21 - Rating: 5)
Great staff! Very respectful!!. also great prices. YOU WILL NOT BE UPSET!!! HIGHLY RECOMMENDED!

Review 44 (2024-04-15 - Rating: 5)
Needed a jump/tow and Alton arrived in under 30 minutes, was able to jump start my truck, and gave me some great guidance as to possible issues. He was willing to follow me to the shop in case I broke down again. Great job, great service, awesome experience under the circumstances.

Review 45 (2024-05-31 - Rating: 5)
Milstead always treats me right. When my A/C went out they were one of the more reasonably priced shops in town. Milstead is also outfitted with master mechanics that are able to quickly and accurately diagnose problems. They don’t beat around the bush and I’ve always got a honest diagnosis and quote from them.

Review 46 (2024-05-17 - Rating: 5)
As a customer for the pass few years,I will say, Milstead Automotive has been the Company that has been my choice when it comes to finding and fixing my auto problems.There honesty to Make it Right is very important to me as a customer.The value of their services is financially within a fair cost amount.Customer Service is outstanding.👍Thank You,Milstead Automotive

Review 47 (2022-01-29 - Rating: 5)
I Love this place. I just went to do a maintenance tune-up on Blue Ice. Mr. Jim, Mr. Greg and Mr. Josh recommended to me that i need the main parts for my car to run great. And than work on the secondary parts for my car to run better. Thank u so much for working with me about my car. My baby runs like butter. She was good before. But now she runs smoothed like butter. Thank u for the wonderful job. I will be back. Promise. They give you a key chain as a gift. What mechanic give u a gift key chain for working on your car. I appreciate your company cause it hard finding a good mechanic thats reasonable.

Review 48 (2024-09-05 - Rating: 5)
Couple days ago I had a blowout while traveling to a friend’s house I left and returned the next morning My truck was towed and pulled to the next exit It’s a crazy long story but I was assisted by two of the drivers A black dude and a white dude I apologize for not knowing yall names The worst part for me is that I was broke I couldnt offer anything All they asked for was a positive review I was stranded for awhile If you guys see this just know from the bottom of my heart I appreciate yall going over and beyond for me

Review 49 (2024-05-29 - Rating: 5)
Very prompt and up-to-date through the whole process, they let me know about my stepdaughters flooded car with pictures and and pictures of the scanning tool . Very prompt towing services as well. Tylor was there fast and got the car to Safety.!!

Review 50 (2024-02-22 - Rating: 5)
Top tier experience with Milstead Automotive! I noticed a fluid leak Wednesday morning and had my vehicle towed there. By Wednesday afternoon theyd diagnosed the issue. By Thursday morning it was fixed at a very reasonable price, with drop off service to my office because I couldnt get away to pick it up. They even gave it a wash and vacuum. Such great service from Brian in their service department. Highly recommend!

Review 51 (2024-10-20 - Rating: 5)
Ray was great! He was very professional and helpful with my tow.

Review 52 (2024-06-11 - Rating: 5)
I just recently became a life long customer of this shop. They’ve got the best customer service. Their prices are very reasonable. Each time I’ve used them, they have gone above and beyond. Money well spent. Thank you Brian, you rock!

Review 53 (2023-08-28 - Rating: 5)
I had a fantastic experience at Milstead Automotive! Cathy Bruce was amazing and even gave me a tour of the facility. The entire team was incredibly friendly, and their professionalism truly stood out. I was pleasantly surprised by how efficient they were - I received my state inspection results for my truck in just a matter of minutes. Its evident that Milstead Automotive has a dedicated and outgoing team that takes great care of their customers. Highly recommended!

Review 54 (2024-01-20 - Rating: 5)
I am highly impressed with the quality of service, price and customer service at Milstead! I have been to almost all of the auto service shops up and down Rayford Road and Milstead has been the only one where I’ve left happy, not breaking the bank, not taken advantage of and not hassled to do/purchase other things for my vehicle. They have fixed everything that I have asked with no pressure to fix anything else. Their customer service is superb and I am so happy to finally find a shop I can take all my vehicle needs to and feel comfortable it will be done right. Thank you

Review 55 (2023-12-24 - Rating: 5)
The guys here at milstead automotive were awesome and very helpful with my truck I had a a wheel hub fail and I caused a good amount of damage to my suspension but they stayed in contact with me and kept me updated of what was going on and fixed the problem very professional clean environment I will be back for future repairs.

Review 56 (2023-12-18 - Rating: 5)
I wanted to reach out and share my positive experience with Milstead, a reputable automotive mechanic shop. Recently, I had some major repairs done on my Chrysler 300 at their facility.I found their advisors to be highly knowledgeable and easy to work with throughout the process. They promptly and accurately diagnosed the issue and provided a quick solution. I was impressed by their efficiency, as they were able to complete the repairs within a day and a half.Additionally, I appreciated the extra touch of receiving a complimentary car wash and vacuum when picking up my vehicle. Overall, I highly recommend Milstead to anyone in need of reliable and experienced mechanics who strive to get the job done right the first time.

Review 57 (2024-11-10 - Rating: 4)
Great place to go. Just be honest if you dont know how to repair the issue. Diagnose the problem and suggest options. You dont know everything fellas/ladies

Review 58 (2018-09-11 - Rating: 5)
Great service. Everything went smoothly! From talking on the phone to Kathy to the driver who came out to get us. Billy has a great sense of humor! They have the flat beds for lowered cars and look out for you so they dont get damaged. Highly recommended

Review 59 (2024-11-16 - Rating: 5)
Excellent service, thanks to Devin for all his help getting me off the highway safely.

Review 60 (2024-04-08 - Rating: 5)
Went Milstead as a new customer, looking to just get my battery replaced in my Ram 1500. They were totally fine with that, friendly, quoted a reasonable price and helped me get back up and running within an hour with a new battery, best part no frills or surprises! Will be coming back for any other regular needs.

Review 61 (2024-01-08 - Rating: 5)
This establishment always deserves five stars for service. They found my brakes to be in rough shape and because I pull a fifth wheel I had the issue fixed. Dropped it off one day and completed the same day. Jim has been my go to person for years and continues to be that for the future. Well done.

Review 62 (2024-04-14 - Rating: 5)
When my 2015 Honda Odyssey stopped along the highway snd would not restart we were towed to Milstead Service Center in Conroe, TX as the closest AAA approved repair shop. The entire experience with them was top notch. Communication regarding status of problem diagnosis by phone and text was very efficient, letting me know things that had been ruled out as well as potential issues and estimated repair costs. It turned out to be timing belt failure which was repaired day 2 followed by further testing to ensure no cylinder, valve or engine damage . On day 3 I picked it up running like new . Price for diagnostics and timing belt replacement was very fair. Owner followed up with text following day to make certain I was satisfied with the job. If I lived in the area I would have all of my car service done here!

Review 63 (2025-02-19 - Rating: 5)
Always great service at Milstead. Thank you Jim!

Review 64 (2024-04-16 - Rating: 5)
I hit a guardrail poking over the shoulder and it scratched/damaged every panel along the left side of my truck. Milstead’s body shop did an awesome job and my truck looks the same way it did prior to the scratch. Great job Milstead, and thank you Reno for all of your great customer service!

Review 65 (2024-05-28 - Rating: 5)
Patrick was a life saver today for my children & I. We were on the tollway waiting for GEICO to send a tow truck to us because we had a flat tire. It started pouring rain & thunderstorming so bad we were so scared & in a dangerous spot. He pulled up getting soaked by the rain & asked if we needed help and moved us out of harms way off the road to the nearest gas station. I truly feel like he saved us. I tried over & over to offer him a tip as he did this free of charge but he refused. Saying not all heroes wear capes & he was just a blessing for us. The world need more acts of kindness & people like Patrick in it. If ever needed again my family & I will always reach out to Milstead in the future! Thanks again🫶🏾

Review 66 (2025-01-04 - Rating: 5)
I really appreciate christian & Jason even though yall had to come get my car yall truly a blessing

Review 67 (2023-10-04 - Rating: 5)
Outstanding service on a rainy school day! The dispatcher was awesome as well as the driver when he arrived. The wait time was less than estimated. The driver was fast, friendly, courteous and polite. I am so grateful for the excellent service. Would recommend to others. Thank you.

Review 68 (2024-06-20 - Rating: 5)
They identified a cracked, worn belt that wouldve caused problems down the road. They had it replaced. Had another visit with them for my bulb replacement + oil change. They continue to give great service at a great cost. Keep it up :)

Review 69 (2023-12-29 - Rating: 5)
Very good customer service. They went above and beyond to make us happy and satisfied with their company. Highly recommend Milstead for you vehicle service needs.We had to have the fuel injectors replaced on our 2015 Jeep Wrangler Sahara Unlimited.

Review 70 (2025-02-28 - Rating: 5)
Always great service! See you next time.

Review 71 (2022-01-19 - Rating: 5)
Great service!! Stephen did an amazing job helping us when we need it! I called everyone their answer was no we don’t do that call this number, I called Stephen and he said let look at it to figure out how can I help you!!! That right there tells me he’s a good man.Thank you Stephen! Our business appreciates your help

Review 72 (2024-05-08 - Rating: 5)
Israel totally took care of my Lexus. I had taken it for an insurance claim to a certified Lexus dealer in Dallas a few years back, and Israel informed me that they never used 0E M parts as they assured me that they did. A few months ago the bumper started to pull away from my car and I was going to have to pay out of pocket to have it fixed. Israel and his men reattached my bumper and made it work and look like nothing ever happened. I will definitely come back to Milstead for any work needed.

Review 73 (2024-06-10 - Rating: 5)
After sitting on top of I45 north rankin rd. Overpass for over 3 hours waiting for our Progressive insurance roadside wrecker on this passed Thursday, Transtar dispatched Patrick from your location and promptly rescued me with the help of Deputy Parker of the Harris county Sherrifs office. Neither one would let me help load the motorcycle onto the truck.Patrick was very nice and accommodating. He delivered my bike as well as me safley to to Willis and I greatly appreciate his prompt service.Employees like Patrick are a rare find these daysBe sure to give him a big atta boy pat on the back for me. I would highly recommend them for your towing needs.

Review 74 (2023-10-14 - Rating: 5)
Bryan at Milstead was able to get my vehicle in, and had it taken a looked at within less than a day. He then provided the information that was necessary to fix and gave recommendations on what to maintain. Thankful to have found this shop and brought my vehicle there. It’s back running good as new.

Review 75 (2024-01-29 - Rating: 5)
We had work done on the windshield of our 2019 F150. Brian told us that they would try to save our windshield if possible because it didnt have any cracks in it. We are very satisfied with the work they did. Brian was very helpful and professional.

Review 76 (2025-02-19 - Rating: 5)
Fantastic service. Pragmatic mechanics and front office.

Review 77 (2023-12-14 - Rating: 5)
Stephen Meredith is Amazing!! His customer service is tremendous! He helped my hubby and I out of a jam and provided exceptional service!! Definitely using him for any towing needs from now until forever!!! Would rate 100 stars if possible!!! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Review 78 (2024-03-28 - Rating: 5)
We purchased our motorhome 3 years ago and have always received professional and quick state inspections. We tried to get it inspected in 2 other cities but it didn’t work out so we made the 2 hour drive just to come to Milstead.

Review 79 (2023-10-23 - Rating: 5)
Steven was very professional and kind. I was glad he wasnt too far when he had to get my husbands truck off the Freeway. Thank you for all you did.I didnt realize you all were an automotive company, had I known I wouldve definitely taken it over there. Ive been looking for a company to repair my vehicles if needed in a timely manner.

Review 80 (2023-03-23 - Rating: 5)
Steve and that truck are awesome..never once did he say he couldnt do the job.. just said lets get this baby loaded up. Very professional. THANKS STEVE

Review 81 (2023-11-04 - Rating: 5)
My wife brought her Honda Odyssey into a reputable shop and was told that she needed to replace her engine (which had less than 80,000 miles on it). We decided to get a second opinion with Greg at Milstead Automotive and are so happy that we did...turns out that we did not need a new engine after all. Instead of paying more than $10,000 for a new engine, we paid only a fraction of the price to replace the parts that were causing the engine malfunction. My wifes car drives just fine now. Thank you Greg and Milstead Automotive for your great work! This is a classic example of why we should always get second opinions.

Review 82 (2024-11-24 - Rating: 5)
Absolutely the best service, very efficient and great communication. Thank you so much for being fast

Review 83 (2024-06-30 - Rating: 5)
Great service and company. My 12v died at a kroger parking lot and they came to me quickly and was just an overall awesome guy. Highly recommend!

Review 84 (2023-07-28 - Rating: 5)
Absolutely outstanding work and even better service! The work was done quickly, they drove me home when I dropped off the car. The price quote was transparent, the rates were very good, the communication top-notch and the guys were even really friendly. I commend Meilstead Auto for providing a first- class experience for me as a customer!

Review 85 (2024-01-04 - Rating: 5)
One of my tires went flat whilst driving on the freeway. Soon after pulling over, a Milstead truck saw me and pulled in behind to offer me a free tow off of the freeway. The driver Steven R made short work of it and was very nice.

Review 86 (2023-11-03 - Rating: 5)
Greg in mechanical and Chris collision were an absolute dream to work with. The repairs to my grandsons car were completed promptly and excellently. The car is transportation for a first-time driver, so they kept that in mind while completing the repairs.Thank you, Milstead. I will continue to use you for all my automotive repairs.

Review 87 (2023-10-20 - Rating: 5)
Milstead has always taken great care of our cars. Today was no exception. Jim was great and listened to my concerns and made me feel comfortable. Thankful for trustworthy service!

Review 88 (2023-11-10 - Rating: 5)
Steven R. plucked me off of IH-45 about 1/4 mile from 1960. I had had a blow out and been sitting for about an hour on the side of the road. He had me hooked up and moved to a safe location within 30 minutes of pulling in behind me. Really grateful to him and his professionalism.

Review 89 (2025-02-05 - Rating: 5)
Service was great. Ashley always provides great customer service.

Review 90 (2023-10-24 - Rating: 5)
Steven helped me out when my tire blew out on the highway. I was so grateful to have someone be there so quickly and who could assist me in such a stressful time. He got me to where i could get my tire changed safely. He was very nice and patient so he really kept me calm. Thank you Steven R!

Review 91 (2023-08-07 - Rating: 5)
Megan was awesome! She got to my house in a timely fashion, gave the car a quick jump and got my car towed quickly. Easy peasy. Megan was super friendly and highly competent. I’d request her next time I need a tow. Great job Milstead!

Review 92 (2023-08-04 - Rating: 5)
My son was in a car accident and the guys helped to make the process easy. They were friendly, helpful, informative and they moved fast. I really appreciate the Mason for communicating throughout the entire process. I will definitely call them if I ever need a tow.

Review 93 (2024-01-30 - Rating: 5)
Milstead is an excellent automotive shop. They excel at diagnosing complex issues in vehicles. They also standby the quality of their work and are extremely transparent about the work they execute on your vehicle. I would not trust anyone else with my car.

Review 94 (2023-07-06 - Rating: 5)
Mechanics were very knowledgeable, attentive and kind. It is evident they are not there to take advantage of anyone and are there to do what is right while providing the best service!! Plus, Steve the tow driver was very kind! He provided a curtesy tow for me and my kids to get safely off the freeway. He made us aware of Milstead and by no means pressured us into going to their shop. Moving forward, this will be our go to mechanic shop!

Review 95 (2023-08-16 - Rating: 5)
Stephen Meredith was awesome. My car wouldnt start on Monday morning. On Tuesday I contacted Milstead and on Wednesday they sent Stephen and he and another associate were great. From the beginning to the end. I will recommend Milstead to all of my family and friends.

Review 96 (2022-07-22 - Rating: 5)
Ive never had a bad experience with Milstead. We get both our Toyotas serviced and have had larger scale work. Unlike the Toyota Center, they get you in within a reasonable time of appointments and get the work done well. Glad to be a customer of a good business like this. Always friendly staff. Its greatly appreciated and theyve kept me loyal.Thank you for keeping your standards of customer service up over the years.

Review 97 (2023-07-29 - Rating: 5)
Stephen R. with Milstead is the perfect example of excellent customer service, he was professional, kind and put us at ease, we were on 45 S, people were flying by, it was very scary! He got our vehicle hooked up and towed to safety, in an extremely timely manner, it was over 100 degrees! If you ever need a tow call Milstead and ask for Stephen R!! The cost of the tow was so reasonable as well, Milstead and Stephen R. are the ones to call on when you need assistance, the absolute best there is! Thank you, Stephen for rescuing us!!

Review 98 (2023-01-18 - Rating: 5)
Such a professional group of people. They fixed my truck in a timely manner with excellent communication. Called around to several other shops in the area and Milstead provided a quote half the price of others I received. Picked up my truck much cleaner than when I dropped it off. Very satisfied customer. Thank you Milstead team!

Review 99 (2023-05-01 - Rating: 5)
After 2 other businesses turned me away for a simple inspection, I looked at a map & realized Milstead was only a few blocks away. I called & they said to come on over. They shop was busy, but they checked me in right away, and before I knew it, they were through! Very friendly and fast service. I will definitely remember them if I ever need any other service, and have already recommended them to many of my friends and coworkers.

Review 100 (2022-11-11 - Rating: 5)
I was super pleased with the prompt customer service over the phone to troubleshoot ideas and how quickly I could bring my car in for service. I did the after hours drop off, which was very easy and convenient. I was truly impressed with the detailed diagnostic reports that were emailed and texted along with the reasonable price estimates. Would definitely recommend them for the same day service, excellent customer service and fair prices!

Review 101 (2023-06-26 - Rating: 5)
Came in Friday for issues with my car overheating. Staff was extremely friendly. I was provided with detailed information every step of the way. They were able to quicky find the issue and complete the repairs. I had my car back the next day and have had no issues since! Will continue to use them for services.

Review 102 (2023-12-21 - Rating: 5)
This man was an angel out of nowhere! He was nice and polite! He didn’t take long to assist me at all!

Review 103 (2023-04-12 - Rating: 5)
Milstead automotive service center is what customers should expect from their service provider. Knowledgeable, respectful, trustworthy, and clean. My service writer, Jim, made sure I understood the parts and repairs and, was updated during the entire process. I never had a question that wasn’t answered. My technician Manny, did an excellent job with the repairs and reassembling. It is clean and looks like it should! Thank you to everyone at Milstead for making the repair process a lot easier!

Review 104 (2023-05-09 - Rating: 5)
I went in for an electrical issue that would have cost likely thousands through a dealership, but was incredibly affordable here. I was assisted by Bryan the entire way and was given updates daily, which was greatly appreciated. I loved the way him and the staff handled everything and my car was given back to me in a very timely manor. Thank you all!! Definitely recommending you guys and will be coming back for any other issues.

Review 105 (2023-08-12 - Rating: 5)
We have used Milstead automotive since we moved here 6 years ago. We have always been happy with their service but this last time they went above and beyond! I have a 2015 Ford Explorer. For most of its life it would die when you were driving it. It would always start right back up. No one, anywhere knew how to fix it. It took a while with Milstead but they figured it out! I dont know the name of the mechanic that figured it out but kudos to that young man!! Jim Lucker was the person I dealt with and he was awesome. He kept me up on everything. This problem my car had was very persistent but they kept trying until they figured it out! I want to thank them so much for not giving up. I will continue to use Milstead and so will my children and anyone else who will listen!

Review 106 (2023-10-21 - Rating: 5)
Steven was awesome! Quiet literally our hero! I was traveling to Galveston for my cruise when my tire poped. I called my insurance to send help. They quoted and hour to an hour and a half. Not even 15 mins after setting up that request. Steven pulls up and helps us! Come to find out, he was not the road side assistance we called. That it was his job to help those on the side of the road, within his area. Steven helped fix our tire and gave us a tow to the next exit, which happened to be discount tire. Super greatful for this man. He kept my vacation rolling. And he was a great converstionist. 🤣

Review 107 (2023-05-08 - Rating: 5)
Wonderful atmosphere with very professional employees. EVERYONE was smiling. Bryan Kelly helped me. Answered all types of questions about my car. Very gracious!!!!!Waiting area had the most comfortable seats. Easy to find. There are large signs printed in bright red lettering as you turn on Hawthorne until you reach the main entrance to the shop. You cant get lost.I truly recommend this business; their repair area is organized and very clean. You will get the best service!!!!!!

Review 108 (2023-11-01 - Rating: 5)
Great place, very clean/tidy, and they appear to be equipped for almost any repair. Personel were very friendly, professional, and interested. Listening to the service talk to people on the phone was nice because they were clear on the diagnosis and used good plain language that most people should understand.Lifted my truck and they did my alignment. Still great service, professional, and friendly like always.

Review 109 (2022-08-22 - Rating: 5)
I brought my car in for an oil change before a weekend trip. While there, a battery issue was discovered and a new battery was installed along with the oil change service. I was able to enjoy my trip with the peace of mind of knowing Milstead had me covered. They are always reliable, conscientious, affordable, and friendly. I would recommend them to anyone wanting dependable, quality automotive care.

Review 110 (2022-11-14 - Rating: 5)
In early November 2022 I was on my way to the Spring area driving I45. My car overheated and died. I was recommended to call Milstead auto and have been so pleased with their work.They own their own wreckers and towed my car to their shop. My engine had overheated and after a thorough inspection, they determined I would need a new engine due to blown head gasket and coolant backing up into the engine. They quote me a comprehensive price for a replace engine with a bit less mileage than the original. The final invoice was no bigger than the quote and turnaround was about 5 days.The manager of this shop and all of their staff is super knowledgeable and easy to work with. I would definitely use them again.

Review 111 (2023-07-28 - Rating: 5)
We have been using this location for about 5 years for our Business and personal vehicles. We have been very satisfied. The staff is amazing (Gregg Bruce). The location is hidden but is a huge facilty. They have well trained crew that is curtious and professional. We will continue to use them and are highly recommended.

Review 112 (2023-08-11 - Rating: 5)
This has to be one of the toughest years of my life, as I’m married and I’m struggling right now. I thought I would make it to work with no gas but I got stuck. I was blessed that Stephen came through and helped me. He had his friend come and give me some gas and I was so grateful for the both of them to come and save me.Best service ever thank you

Review 113 (2023-06-26 - Rating: 5)
Milstead Automotive did an amazing job with my vehicle! The day after I dropped my vehicle off, a large storm hit and knocked all the power lines down. Not only did they get the parts in to fix my vehicle but they got everything fixed and the car back on the road in a little over a day. I was expecting the worst given I had a timing belt failure but Milstead did amazing work for a fair price. Highly recommend and will be using in the future.

Review 114 (2023-05-09 - Rating: 5)
Absolutely fantastic service. I called right when the shop opened on a Monday morning and they had my vehicle towed in and repaired in a matter of hours. They picked us up to come get the vehicle when it was finished as well. Every person I spoke to from towing to repairs was so polite and kind. Highly recommend.

Review 115 (2024-02-14 - Rating: 5)
Milstead service was excellent and top notch. Bryan was very knowledgeable and kept me informed at all times with my vehicle. I would definitely recommend their services to anyone.

Review 116 (2023-01-25 - Rating: 5)
I came here because I was recommended by Cathy. She was right! This place is amazing. I went for an oil change, but I never had one before, so when I was leaving the staff made sure I knew when to get my next oil change too. It was a stress free experience. I’ll definitely be back.

Review 117 (2024-02-16 - Rating: 4)
Awesome experience. The service was quick and the staff was very friendly, especially my representative Ashley. I will definitely be back for any future auto repair needs.

Review 118 (2022-08-29 - Rating: 5)
Ive used Milstead across all of my family vehicles for over 10 years. They have always been courteous, patient, honest, and fairly priced. I honestly cannot recommend them enough. Here are a couple examples of their customer service: I had an issue that turned out to be a Ford warranty issue. I had already taken my vehicle to the dealer to get this addressed but they told me it wasnt covered. Upon taking my car to Milstead for service they told me that there was a recall on my vehicle and that it should be covered by Ford. I explained that I was already informed by the dealer that it wouldnt be covered. They then took it upon themselves to call the dealers service department and set them straight with details on the recall. Another time they had my car in for service and I called in for an update as I needed it to travel to a funeral across town. As soon as they figured out my problem, they offered to drive me out there themselves. Im a customer for life.

Review 119 (2023-09-22 - Rating: 5)
They patiently listened to my entire list of things my car was doing, instead of rushing to a conclusion. Then they checked my electrical system, let me know the problem and fixed it really quickly. They even took the time to tell me about some problems that might be coming up. All in all, they provided fast friendly service!

Review 120 (2022-10-14 - Rating: 5)
I had a really great experience considering this was a totally unexpected event that frustrated my whole life. The tow truck driver, Sam, was fun. Hes a great conversationalist and I felt safe. When we arrived at the yard he dropped my Jeep inside a bay because I had the doors off.They called me early the next morning and gave a very clear explanation on what the issue was and anticipated costs. The cost was extremely reasonable and it was repaired and ready to go by 1pm.My Jeep runs like new!

Review 121 (2024-01-12 - Rating: 5)
First time there and was treated very well. A server manager explained in detail what I might need and explained price. He was up front about everything. I will always service my truck and SUV there because because of treatment I received

Review 122 (2022-11-03 - Rating: 5)
Stephen with Milstead Automotive was working with the Harris County Tow & Go service when I had a tire blow out on I45. Stephen towed my car off of the highway and changed the tire. He was very nice, professional and made me feel at ease. He was quick and efficient. I was still able to make it to the appointments I had.

Review 123 (2023-07-03 - Rating: 5)
The Tow and Go program is wonderful! I got a flat tire on I-45. While I was waiting on the shoulder for AAA, Tow and Go showed up and changed my tire for free. My technician was so kind and helpful, he even aired up my donut tire more! I hope every county can get this program!

Review 124 (2022-07-24 - Rating: 5)
My car stopped on my children and I called to have Milstead come out and they are nothing short of amazing. Because the pickup was so late and I had 2 small kids they said I could leave the car and they will get it. The gate was locked ( even though it wasnt suppose to b) and they couldnt get to it but they stayed and worked through all this issues. The driver and dispatcher was awesome. Very professional and caring.

Review 125 (2024-01-15 - Rating: 5)
I had my 2016 Infiniti QX70 serviced at Milstead Automotive. They did a great job with my vehicle, everything was performed exactly how they promised and their prices were much better than the Infiniti dealership. I highly recommend them

Review 126 (2023-07-25 - Rating: 5)
My wife had a blow out on I-45 in a very unsafe place. She was stuck on the skinny shoulder with our 11 month old son. We called USAA, they sent a tow truck and when he arrived, he said it was too unsafe and left my wife and 11 month there. Soon after I arrived, Steven R, from Milstead Automotive, just happened to be driving by. He stopped, changed the tire for FREE and made sure we were all safe and we able to get on our way. I can’t say enough as to how much we appreciate what he did. Thank you guys for everything.

Review 127 (2023-08-24 - Rating: 5)
Jim is the best , so friendly, respectful and knows his job perfectly and understand clients necessities. I couldn’t be there before shop closing time, he offered to pick me up so I can get my car. Thank you so much Jim. I will definitely recommend your place.

Review 128 (2024-05-16 - Rating: 5)
This place was great! Greg and the young lady (forgot her name) were very kind and professional in the process. Quick work. Very efficient!

Review 129 (2024-03-18 - Rating: 5)
Oil change, lube and a general check up. Everything looks ok. I have been totally pleased with the things they have done for the car. I have found them to be thorough, honest, dependable and reasonable. Oil changes, general check ups, sensors, burned out lights, tire balance and repair, front end alignments... They do it all.I thank you for your reliable service, Team Milstead!

Review 130 (2025-02-21 - Rating: 5)
Very professional and great customer service.

Review 131 (2022-10-06 - Rating: 5)
They were recommended to me from my sister who loves them. Everyone was great with making sure I was taken care of but most importantly to me is they were honest about every detail. And the quality of work and parts were amazing, and I know because I am very particular and asked many questions before and after the work was done. I totally recommend them if high quality service and quality work are important to you.

Review 132 (2022-09-26 - Rating: 5)
Just had all my vehicles undergo the safety inspection and as usual everything went flawlessly! Can’t say enough about Jim Lucker my service advisor! Always polite and fair, communicates constantly and my vehicles are ready when he promised or earlier! This is a rare business believe me… everyone that works here are kind, happy and courteous every time I go there! I recommend them to everyone I can because I know they’ll be taken care of. Barbara the courtesy driver is a perfect example of what I’ve been saying! She is always on time to pick up or drop off! Never without a smile and kind words and does her very best to make everyone’s day better! Another fantastic Milstead employee. Not sure how Milstead has so many wonderful people working with them especially in this day and age of most folks not wanting to work at all.. I’m lucky to have found this place… by the way I just retired from the automotive business after 43 years!! I really do know what I’m talking about! Thank you all Milstead family!!!

Review 133 (2022-11-18 - Rating: 5)
My electric vehicle died while parked at work in a parking garage. Stephen and his colleagues pushed my car out of the garage and towed it safely to the dealership. They definitely made an inconvenient situation more manageable. They were super friendly, knowledgeable, and just made me feel very safe. I highly recommend Milstead Automotive!

Review 134 (2023-09-30 - Rating: 5)
Milstead picked my jeep up at the time they said they would. I was not waiting forngours for them to show up. The work they performed was excellent. The problem i had was repaired. They did a great job. I would use them again.

Review 135 (2023-02-16 - Rating: 5)
I’m at 100% disabled veteran. Was pleasantly surprised at the quick arrival time and the professional and helpful and good attitude was a pleasure to do business with you. Stephen was awesome and took very good care of my Ford Ranger.

Review 136 (2023-08-31 - Rating: 5)
Went in to get a wheel bearing replaced that another shop told me needed to be replaced. Took to Milstead for another option and price. They gave me the price ( cheaper than first) BUT said it doesn’t need to be changed. I explained the noise and they test drove and put on rack and found that the real problem was the ball joints…. Along with the front tires having some cupping. They replaced both side and did tire rotation and FIXED the real issue. Highly recommend these guys.

Review 137 (2022-01-17 - Rating: 5)
Steve Meredith has gone above & beyond what any tow truck driver should’ve & was even so kind as to work on his day off to ensure my car was delivered.He and Larry are both punctual, efficient, and thorough.I couldn’t be happier with my services from both of these hard working gentlemen. They were both pleasant, respectful and polite while transporting my car to the desired location so that she can be serviced and back on the road. Both seemed to enjoy their work had smiles on their faces the entire time. That says so much about their integrity & truly shows in their work.I not only recommend them, I promote them to my own clients friends & family.If there were 10-stars that’s exactly what they would receive!Thanks again Steve & Larry for taking Skittlez (my car) to the doctor for me. I appreciate you both immensely.

Review 138 (2022-07-19 - Rating: 5)
Awesome staff!!! Called as soon as they opened and they were able to get my truck checked out. Turned out to be a fuel pump and module. Repairs were completed in a day. Picked up truck Saturday the next day. Great place, highly recommended!!! They also offer a shuttle service as well. The day I dropped off my truck, they drove me back home. Thanks Milstead Automotive!!!

Review 139 (2023-07-10 - Rating: 5)
I got a binder stuck under my car on the highway, and wasnt able to remove it myself. While I was waiting for my tow truck, Stephen pulled up and was able to lift my car and get the piece out in no time and he did this free of charge! Im grateful for Stephens help, he made a very tough situation a lot easier.

Review 140 (2023-08-17 - Rating: 5)
My sons car had issues with his battery/alternator on Interstate 45 southbound early Thursday morning 08/17. He broke down on the shoulder. Jesse from Milstead towing came over and towed him off the freeway and out of danger. Jesse was very helpful, courteous, and professional. We both appreciate his help.

Review 141 (2023-08-04 - Rating: 5)
I’ve been a car dealer for 25 years and have dealt with many tow companies. These people are true professionals with very fair pricing. I will use them ever time I need a tow from now on. Thank you!

Review 142 (2023-07-08 - Rating: 5)
Thank you Jim, Greg and the service crew for taking great care of my dads truck recently. It gives me peace of mind knowing I can always count on Milstead Automotive to take care of out familys vehicle maintenance and repairs in a timely, professional manner!

Review 143 (2022-02-19 - Rating: 5)
I had a good experience at Milstead. People were friendly, service was reasonably quick, mechanics seem competent. I will be back. I have used both their collision center and the automotive repair center. Since they are a larger business, car rental places are used to working with them. You can have Enterprise pick up your rental after you have picked up your own vehicle without your needing to be present. You could also have them bring you a car, although I have not needed to do that.

Review 144 (2023-06-14 - Rating: 5)
I had a rear tire blowout on I-45N (Spring) at night. I wasn’t on the road shoulder five minutes when Tisha with Milstead Automotive showed up behind me to safely tow my car off the highway and then install the spare tire. Exceptional service with highest regard to safety.

Review 145 (2023-01-05 - Rating: 5)
Friendly customer service on the phone & in the service department. Gregg is very knowledgeable & we discussed the issue on the phone & at the check in desk when dropping off the car. Informed of the issue & cost via phone & text message. Repairs completed in less than 24 hours at a reasonable cost. Only place we take our cars.

Review 146 (2023-10-20 - Rating: 5)
Much thanks to a particular tow operator by the name of Steven R! I was stuck on the highway which wasn’t the safest place to have a blown tire! Steven stopped just to check if everything was okay and ended up helping me put on my spare. If not for Steven I would have been waiting on the highway shoulder for over an hour. Today he was a gift from God

Review 147 (2021-10-21 - Rating: 5)
Our SUV decided to end its work day early on a busy street in front of our sons school when we tried to pick him up for the day. I put in a request for roadside through my insurance and a Milstead truck came to tow us. They were very nice. Truck was clean and in good shape. Insurance recommended a different shop but we decided to go to Milstead. Great decision.It was late evening so the were close to closing but they were able to secure our vehicle in their lot. Office is very nice as well and clean. Also has water and coffee if the needed. They were able to get us home for the evening and let us know what to expect for repairs.They called us early the next morning to provide results and cost. It was reasonable and they let us know they could have our vehicle ready that afternoon. Thankfully it wasnt an extensive repair but did require a part that had to be collected directly from the manufacturer. The process was all really efficient and smooth and they send updates via text.They were done at the time they said they would be and had driver here to pick up up shortly after. Absolutely no lights or issues since we got her back.I neglected to mention that the tow driver, service coordinator and driver were all super kind and helpful.Overall excellent experience for a stressful situation.

Review 148 (2023-02-25 - Rating: 5)
Milstead is truly a complete care auto shop. Jim took really good care of me and kept me informed. As a woman, l have never felt cheated or lied to from this place. These guys are real experts and l say that proudly because they were able to investigate my SUV issue without the vehicle registering any codes! I have driven it since the repairs were made and the issues were resolved! A bonus was when l picked up the vehicle, and found it was complimentary detailed! Whoo hoo. Thanks Jim and guys.

Review 149 (2023-10-21 - Rating: 5)
Steven did a phenomenal job! We were stranded on the hwy with a flat tire and he happen to come around the corner and help us out! Even took us to the next exit and happen to be discount tire! He needs a raise!

Review 150 (2022-06-16 - Rating: 5)
Mr. Jones “Tank” Allowed our towing experience to be excellent. He walked us through every step of the process by being very communicative & charismatic. He was very cautious when operating, always making sure our safety was a priority, it makes all the difference. We all know it’s a tough day when in need of towing, I’m glad Tank was able to ease the process! Thank you so much!!

Review 151 (2023-04-16 - Rating: 5)
Stephen Meredith took care of my vehicle and any of the questions or concerns that I had. Made a really difficult situation into a better experience for me. Will be recommending him for anyone that needs any kind of towing or anything. He’s definitely an asset to Milstead automotive. Thank you so much Steve!! 💪

Review 152 (2022-06-13 - Rating: 5)
Wow! I’m truly happy with Milstead. I had a tire blowout on the highway. I called my insurance and they recommended them to me. It took them 35 min to come like they said they would. Tank is the man. He provided very safe options for me to change my tire. He’s very personable and professional. The tow truck even smells nice lol. I’m now a loyal customer to milstead. I’m very thankful for their superb customer service.

Review 153 (2023-07-04 - Rating: 5)
Stephen Meredith was very professional, kind & efficient. I will definitely use him in the future for any of my tow needs on my personal vehicles. Thanks Stephen. Keep up the good work!!!!!

Review 154 (2023-07-01 - Rating: 5)
You always make me feel like Im your best customer. Had my truck and my sons car in for service and you all really took care of us. Great work and so affordable. Thank you again!

Review 155 (2023-11-02 - Rating: 5)
David was extremely helpful during a collision and tow. He gave amazing advise and was extremely detailed. Very helpful in a time your brain is occupied on other things. Great job David and Milstead!

Review 156 (2022-10-26 - Rating: 5)
So far so Good, very Nice people here at Milstead!! Feel right at home. Also, there personal taxie service, Barbara is Awesome and had a lot of great things to say. She was such a safe driver!!! Im sure my repairs are going to be top notch after this first experience!!

Review 157 (2021-05-14 - Rating: 5)
My husband and I bought a used truck knowing that it needed some work upfront. We received the best of services from start to finish with the Milstead team! I have not had any issues with their work done since and have been enjoying many adventures with it the past six weeks or so. I would also not hesitate to go back for any other repair needs that might come along in the future. Thanks Gregg and all the others who helped get our new truck in tip-top shape!

Review 158 (2022-09-23 - Rating: 5)
Had an issue I wasnt happy about.Update: The manager Josh called me and said they would fix the issue with my battery free of charge. They ran an electrical test and confirmed the alternator and starter were still good. They put in a new battery. I was in an out in 30 minutes. Really impressed now with Milstead Automotive. Thanks!

Review 159 (2022-04-12 - Rating: 5)
The service at Milstead is top notch. I never had to reach out to ask for an update on the service of my car. Which happens to be my classic dream car - my baby. There were several impressive moments where apperance and performance opinions were shared with me by the service center and in those cases I took the advice of the service center and Im glad I did. Ill be back for sure. Fair price and excellent service.

Review 160 (2022-07-08 - Rating: 5)
Was referred by my friend and found the place as she said. CLEAN, COURTEOUS and RELIABLE.The service I went for was for an Oil Change but also wanted them to check the breaks.The service advisor promptly gave the advise that my breaks were good for some more time, instead of gouging and fleecing the customer, they were HONEST and gave me the right advise.Their Shuttle service is IMPECCABLE and very useful as I had a single car.The Shuttle driver Barbara was Nice and Courteous too, Thank you Barbara.Thank you The Management Team for this wonderful service.I HIGHLY RECOMMEND THIS SHOP TO ALL I KNOW.

Review 161 (2024-07-18 - Rating: 5)
Great service, thanks Mr. Patric

Review 162 (2023-03-18 - Rating: 5)
The best auto repair shop experience I have ever had. Check in was quick, same day a/c repair for a leak, and they washed and vacuumed my car, which was totally a surprise to me. Great job Milstead we will be returning for all our car maintenance from now on.

Review 163 (2021-08-23 - Rating: 5)
A few days ago I had a tire blowout while driving on highway 45 heading south. After I heard the loud “boom” and realized it was from my tire bursting, I managed to quickly get off the main freeway but unfortunately I didn’t make it off the exit ramp. I pulled onto the shoulder of this exit ramp and prayed I would not get hit as vehicles swooshed past me.When I was able to get out and look at the tire and the damage to the tire, I realized I would have to change the flat myself if I wanted to get home. To my surprise 2021 Toyota Corolla hybrids no longer come with a spare tire in the trunk. I was shocked to only find a bottle of fix a flat and no spare tire.in the trunk of my new car!. This is a ridiculous and terribly unsafe way to sell any car in my opinion. Now I was stuck with no options to help myself. I had no choice but to just sit there until their “complimentary” tow service came to get me and tow me to their closest service center. With literally no other options, I waited and waited and waited - for well over an hour - in the heat and on an unsafe shoulder.This is were this automotive business provided me with help through their “Tow and Go” services! I was ecstatic to see them pulling up behind my vehicle and relieved help had arrived. The tow and go driver, “Xavier”, clearly explained to me how he could help me get of the feeder to a safe road ahead for free or tow me to wherever I’d like for a reasonable price. No pressure - not pushy - not out to make a buck…just there to help. I was so relieved to finally have the help I needed to get out of this bad situation.I tried to reach the “complimentary” tow service that Toyota dispatched to me hours prior but whoever they dispatched to help me, never showed up or answered my many texts and calls to their listed contact phone number provided. I never received any call or text indicating they were coming or had arrived to tow my vehicle. Thank God “Tow and Go” showed up!!’Anyway, because of Xavier and the Tow and Go company’s services, I was not left in a dangerous situation but rather I was professional towed to safety.I highly recommend this company for their quality approach to helping stranded motorists get to safety. I also want to thank Xavier for his prompt quality service, clear explanation of how he could help me and his continuous professional manner throughout this ordeal.It’s nice to know that there are quality companies with hard working responsible employees that will be there to help when you have no other options. Well done and thank you!!!’

Review 164 (2023-11-10 - Rating: 5)
Stephen Meredith came out and did an excellent job helping me on the side of the freeway in the rain. Showed up and did a professional service quickly and right. I greatly appreciate the service.

Review 165 (2022-07-27 - Rating: 5)
Samual pope was hands down the best tow truck driver I’ve ever had tow my car. Most professional person I’ve met in years. Not only did he wait on the side of the road behind my car so it didn’t get hit he even waited 3 hours for triple a to give him permission to tow it. He then towed it to my house and didn’t leave til the car was running and back in the driveway. Absolutely outstanding job!!!

Review 166 (2022-07-23 - Rating: 5)
I have never met a more detailed and thorough service team. They were patient with me and the communication was white glove. The most honest team in the business. Hopefully I don’t have to take my car back but if I did, this would be the only place….. HANDS DOWN!!! Jim and Greg in Service are the best!!

Review 167 (2023-01-24 - Rating: 5)
I have used Milstead a number of times and always received excellent service, my recent experience for an unexpected battery change, and scheduled maintenance was no different. I usually deal with Jim Lucker, who is always professional and friendly and I received regular updates. Highly recommend Milstead Automotive.

Review 168 (2018-11-15 - Rating: 5)
Update: Did the 30k PM yesterday. They completed a huge Freightliner list of items to replace and check all in one day. I was very pleased they were able to complete it all. The bill wasn’t cheap, but that reflects having a tech work on it the whole day. So I’d say it was reasonable. Still very impressed with Milstead!Had my RV tires rotated and annual inspection done. Excellent experience. Colleen was my service manager. She did a great job of scheduling, accurately taking my request, and keeping me apprised of progress. All was completely in a reasonable amount if time. I was so pleased with my experience that I made an appointment next week for my 30k PM.

Review 169 (2023-10-21 - Rating: 5)
Sam Pope can as an Angel to help a friend of mine. Her car died on Rayford Rd. And needed a lift back to her apartment. He did just that and didn’t charge her. May God return more blessings to him and his family. Thank you again!! # there’s still good people in this world! 🙏🏼😌

Review 170 (2022-07-11 - Rating: 5)
Dennis was super helpful when our company van broke down. He was excellent at his freeway patrol to the point where we didnt have to call him, he just showed up! He was also very accommodating by changing out our tire both quickly and excellently. He is a God send.

Review 171 (2022-11-11 - Rating: 5)
My experience with Milstead Automotive was professional from the first call until I picked up my vehicle. The communication regarding the diagnosis of the issue, pricing and the timing of completion was amazing. I will definitely refer them to family and friends. Top notch customer service is #1 on my list.

Review 172 (2022-07-18 - Rating: 5)
Had a car towed using this service. Driver was helpful and attentive to our needs. Very knowledgeable with the details involving the operation of his equipment. I was very comfortable with him and knew my vehicle would be towed with out issue. Thank you Tank.

Review 173 (2022-12-27 - Rating: 5)
These guys were great. I needed to get an inspection done before a road trip. I had very little time and it was the day after Christmas. They were able to get me in for inspection and took care of me with the utmost respect and care. If you have automotive needs, I would highly recommend these guys.

Review 174 (2022-04-14 - Rating: 5)
Steven was very nice and a great tow driver. He made me feel comfortable while dealing with a car that wouldnt start. He made sure I got home safe and my car parked safe as well. Great tow truck driver I will definitely use again if is Steven.

Review 175 (2021-11-24 - Rating: 5)
I called and talked to Josh on a Saturday and explained we traveled from out of town and the RV was not running well and was making a noise. He said I could bring it in then but I asked if Monday was okay and he said yes he would be waiting. He had to order parts so it took longer than we expected but he did his absolute best to get us repaired and on the road. We made it back home safe so to Josh and the young man that worked so hard to get us going, Thank you so much. God blessed us when he sent us to your shop. My grand daughter said everyone was nice.

Review 176 (2022-09-17 - Rating: 5)
Amazing customer service. Walked in this afternoon with a ‘loud cricket’ sound coming from under my hood. They diagnosed the problem quickly and Jim told me the parts would be there in 45 minutes for repair. Barbara driving the shuttle took me home as it was already 4:30 and they close at 6. I assumed I would get my Jeep back in the morning. By 5:15 I had a text saying it was ready for pick up. Called up there and Barbara was on her way back to get me minutes later. So in less than 2 hours they diagnosed the problem, got the parts, and fixed the Jeep. The free shuttle service was amazing and Barbara was fun to talk to on the ride. Price was fair for what needed to be done. They did make suggestions for what else I probably need but there was no pressure to get it done now.

Review 177 (2023-04-29 - Rating: 5)
Milstead is the epitome of honesty and integrity for automotive repair. I’ve been using them for over 16 years. This most recent time, I had trouble with my truck starting and holding charge. Battery was replaced (under warranty), and they told me the steps and price to keep troubleshooting. They found the issue (an $11 part), and all is well again. If you have AAA, you can get an additional discount too. Thanks Milstead!

Review 178 (2023-04-22 - Rating: 5)
I took my Buick Enclave in to get my water pump replaced. They replaced it and my serpentine belt The service was done in one day and at a price that didn’t break me. On top of that they cleaned my vehicle inside and out. I would recommend them to anyone. The first time I used them was for an accident claim.

Review 179 (2022-05-20 - Rating: 5)
Great, diligent, and very much respected upon walking in as a female. I have had some bizarre experiences at other places in the past. Never did I feel uninformed of what was going on with my truck. Greg and Jim are wonderful. If you ever have questions call and ask they are willing to discuss and answer your questions. I will be returning within the next week or so for maintenance and I trust then wholeheartedly.

Review 180 (2023-06-28 - Rating: 5)
I dropped by with a tire issue. Jim and the team took care of the issue quickly and Jim gave me some valuable advice. I always enjoy visiting Milstead Auto because I know that they will take care of my car.

Review 181 (2023-08-17 - Rating: 5)
I called Greg at Milstead Automotive about a problem with my 1994 Ford Truck. He was professional and courteous. He identified the problem gave me a good price and had my vehicle repaired as promised. Way to go Milstead.Jimmy

Review 182 (2023-07-21 - Rating: 5)
Without request or hesitation, Milstead pulled up at the perfect timing for a rescue tow off the service road of I-45N during rush hour. Both Stephen M and Stephen R provided a very polite and professional swift service in my time of need. #GoTeamMilstead 💪

Review 183 (2022-04-25 - Rating: 5)
Y’all!!! Dennis Hilton with Milstead Automotive was by far amazing!!! This program of Tow and Go is a huge blessing! They’re fast! Only complaint was the first guys that came out. Said dog was dangerous and she was far from that. Then Mr. Dennis came back by and towed us. Super friendly, professional, & really need more people like him!! He took the time to explain the program to us once we were at the drop of location.

Review 184 (2022-11-17 - Rating: 5)
Milstead Automotive helped me by replacing a leaking fuel line under my truck, without the immediate replacement my truck could have easily caught fire on I-45. Their Wrecker Service picked me up very soon after calling and the work was completed in a timely manner. I recommend Milstead Automotive for all your automotive needs, I believe you will be very satisfied. Thank You, Craig Stevens

Review 185 (2022-03-28 - Rating: 5)
Sunday.. blown tire on the freeway. Contacted Milstead for a tow. They stayed in contact with me from point of contact until they arrived. Towed my truck 70 miles home. Larry the driver was pleasant and wasn’t bothered at all with the distance.. all around good customer service!!

Review 186 (2024-03-08 - Rating: 5)
Johnny was pleasant and very patient while I had to work things out with a 3rd party. It makes a difference when you have someone like Johnny helping and Im in a different state. Thanks again!

Review 187 (2020-06-23 - Rating: 5)
Great experience as always. Ive had several of my car(s) issues worked on by Milstead over the years, and as always, they do a great job. This time they had to replace a water pump on our Ford Explorer, plus, they fixed a bad AC hose, and replaced the Spark Plugs. They did a fantastic job and had the car ready as promised 2 days later. Thanks again to Greg in the Service Department for explaining everything and keeping us informed. (The Collisions service is also fantastic! Unfortunately, Ive had a few of my cars in there too, but Milstead Collision always too care of us) Thanks again,