Hedricks Service Now

Located in Houston, Texas

Address: 11130 Petal St #100, Dallas, TX 75238, United States

Phone: +1 214-509-6029

Rating: 5

Services

Wheelchair-accessible car park
Repair services
Credit cards

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-17 - Rating: 5)
Chris did a great job explaining and showing his concerns and talking through anything I had a question on. Great service!Proceeding with an estimate for new ductwork, Jake answered all of our questions and did a great job talking and showing off options. I really appreciated that he asked how long we intended to stay in the house before he got started. That way he could aim the project for us in a practical manner.

Review 2 (2025-02-20 - Rating: 5)
Jake Hedrick came out today to give us estimate on insulating attic. He was fantastic. Such great manners and so thoughtful to both of us. We sent a message this morning and they answered within 10 minutes and he came out today. Great great service.THANK YOU JAKE

Review 3 (2024-10-01 - Rating: 5)
Great experience from start to finish having my tankless water heater replaced. Pete came out and did the initial assessment and quoted me for the work, and I was very pleased he took the initiative to make sure I was getting the best value for the work by ensuring the exact product and model for my setup that wouldn’t require hiring out a roofer for venting modifications. I felt he really cared and was transparent about the pricing and the work to be done. They came out the same day I green lit the work based on the quoted amount, which is the exact amount I paid (no hidden add on fees) and they did a fantastic job and left everything clean. Highly recommend Hedrick’s!

Review 4 (2025-01-24 - Rating: 5)
We are very pleased. System installed within 1 1/2 days.Alejandro and coworker were friendly and took time to answer any questions. They worked hard until the job was completed. Took care of our floors through the process too.Brady was here a little earlier than our scheduled appointment which was so appreciated. Toliet was leaking around the bottom. He removed toilet and put in a new waxSealant ring, replaced toilet and put a clear sealantaround bottom which will not show against our dark floor. He was courteous, professional and took the time to explain everything to us. We are very pleased.Kudos to Brady !

Review 5 (2025-02-13 - Rating: 5)
They accessed my issues with my sewer and a bungled cheap fast repair from another company. They explained my options and offered solutions. Great company to work with. Quality service. Gold star. I have recommended them to family and friends.

Review 6 (2025-02-05 - Rating: 5)
Ive been using Hedrick for plumbing services and repairs for many years. I do so because they provide superb services, their techs are very knowledgeable and experienced, and their prices are fair and reasonable. I will continue to use them.

Review 7 (2024-11-13 - Rating: 5)
Jake was terrific! He and his company were very professional and specific with details regarding the appointment. While we were not there for the appointment, he phoned us at the end of the appointment to verbally share details of his findings. Then within a couple of hours, he provided a written report and estimate for repairs/replacement of HVAC unit. I will certainly do business with them.

Review 8 (2025-01-24 - Rating: 5)
Hendricks has been our service since we purchased this home that came with squirrely DIY plumbing. They have been so patient with us, responsive and always got the job done. Pete - our guy!! We’re glad to get to work with you!!!

Review 9 (2025-02-11 - Rating: 5)
Ken Cundiff is very professional and knowledgeable regarding his job. It is very easy to speak with him and he explains everything in detail. If you have any questions, he has no problems answering them.

Review 10 (2024-10-15 - Rating: 5)
First, the lady on the phone was awesome, then two gentlemen showed up within an hour and were both very professional, clearly knew what they were doing and were pleasant on the eyes to watch while they worked😁.For what initially started as a simple sprinkler check (a non plumbing thing) turned into an all afternoon plumbing encounter that wasn’t bad at all (see above) Fair price too. Made a stressful day a bit easier. definitely recommend 😎

Review 11 (2024-11-20 - Rating: 5)
Tech was great, fast and professional. Also provided some added tips to help us better manage our Nest Thermostat. Will def using Hendricks again as needs arise. Thanks!

Review 12 (2024-12-17 - Rating: 5)
Jake and his crew were outstanding! I cant say enough about their exceptional work. Alejandro was amazing in all his duct work. I highly highly recommend this company!

Review 13 (2024-09-18 - Rating: 5)
I initially called Hedricks Service because they had replaced a gas line in my neighbors yard. I saw them throughout the day working and making sure the job site didnt impede others and they did a great job cleaning up. Brady and Ryan replaced my outdoor hose bib. They were courteous, professional and explained everything to me before completing the job. I highly recommend Hedricks Service Now.

Review 14 (2024-09-13 - Rating: 5)
Ken did a fantastic job! Since nothing appeared to be wrong with our AC, he gave us a good theory as to what was causing the leak. He was very knowledgeable and professional! I just recommended Hedrick’s Service Now to a friend for AC work and will continue to do so. We’ve been customers since 1992 and appreciate all of your services (AC, heating, plumbing).

Review 15 (2025-02-21 - Rating: 5)
When our heat went out during the February cold spell I called Hedrick’s around 11:00 am to see if they could send someone out. From that point on the day couldn’t have gone better. First Amanda the scheduler got the ball rolling and kept us informed with updates. Chris our technician was courteous and efficient going out of his way to pickup the part and install it. I even got a call from the president of the company in the afternoon to let me know they had located the part we needed in Garland and we would have heat by the evening. This company provides excellent service that always goes above beyond my expectations every time.

Review 16 (2024-10-25 - Rating: 5)
Update 10/25/24 - Our AC went out. Hedricks got to us quickly, identified the problem and made the fix - and did it all in under an hour! Price was good and the same technician Ken, who worked on our system before came out on the service call. That alone was very reassuring. We are totally pleased with the service.I joined Hedricks Service Now yearly service plan when I had some AC work done last August. The Heating inspection was due and carried out today. Technicians were on time, did a great job and spent the time to advise me on optimizing the system. The experience was both good for the operation of the heating system now that Winter is coming and was a great learning experience for me. All of my questions were patiently and fully answered and I really feel so much more prepared to run our system and save money at the same time. Huge vote of confidence in Hedricks and their outstanding technicians.

Review 17 (2024-12-31 - Rating: 5)
Connor with Hendrick’s pluming was awesome yesterday. He was a great detective finding the leak that many couldnt find previously. Both my husband and i thought he was knowlegeable and easy to work with AND he cleaned up and put things back where he found them. .

Review 18 (2024-12-05 - Rating: 5)
Brady with Hedricks Service Now repaired a tub stopper that wouldnt hold water and a kitchen sink faucet that was leaking intermittingly. Brady was knowledgeable, efficient and pleasant, and restored the areas to the clean condition they were in before he started working. Brady is a true professional and I would definitely call Hedricks and request Brady for my plumbing needs.

Review 19 (2024-09-16 - Rating: 5)
Highly recommend! Great service! These guys are both courteous and professional, and they know what they are doing. They did excellent work in a decent amount of time, and they even did an exceptional clean up job afterwards. Im a very satisfied customer.

Review 20 (2025-02-05 - Rating: 5)
2/3/2025Brady Gothard and helper Thruxton did a bang-up job on installing my new water heater. Brady gave me all the options and explained what I didnt quite grasp. He answered all my plumbing questions, even ones that didnt pertain to the job at hand. Installation was neatly done, which appeals to my anal-retentive self. They took away the old detritus and left the place probably a little cleaner than it was before. Hedricks Service Now has been my choice for 20+ years and will continue to be for the foreseeable future.7/11/2024Chris Verkamp always does an excellent job. AC checkup done quickly and professionally. The folks who answer the phones are great, too!Update: another great service visit from Hedricks Service Now. Twice yearly HVAC check; now Im all ready for winter! Excellent service as always.Kevin Walton earned his pay today! Great job cleaning out my kitchen drain lines that probably hadnt been cleaned in 20 years. Nasty, messy work done with a smile. Hedricks Service Now has been my choice for the last 20 years and will continue to be as long as I live in this area.

Review 21 (2024-10-01 - Rating: 5)
I just signed up for maintenance with Hendricks and tech Chris Verkamp was out servicing my HVAC unit and noticed the unit in the attic was never installed properly! That was a shock to me since I previously had a maintenance agreement with A#1 Air and they failed to make any mention to me regarding improper installation. My house wasnt cooling properly and Chris helped solve that issue. Im very happy with the service provided by Chris.

Review 22 (2024-09-05 - Rating: 5)
Connor was awesome. Professional, friendly and got our new water heater in today.He and Ryan did a great job 👏Ken came today to do our periodic checkup on our air conditioner/heating system. He was friendly, professional and on time. We are very pleased with service we get from Hedricks .

Review 23 (2025-01-14 - Rating: 5)
The Hendricks are a neighbor of mine and I was lucky enough to get their son Conner, for this service call so everything went swimmingly well. I plan to use this company for all my HVAC work in the future.

Review 24 (2025-02-05 - Rating: 5)
Pete nailed it. Got the new part installed and everything is working. Great plumber and a good guy. Hendricks is lucky to have him as an employee.

Review 25 (2025-02-26 - Rating: 5)
Brady was very helpful and provided great service at a reasonable investment.I recommend Hedrick for quick and reliable service.

Review 26 (2025-02-19 - Rating: 5)
This is Chris’s 3rd time at our home (over the past 5+ years) he always provide excellent customer service.

Review 27 (2024-09-27 - Rating: 5)
This company just saved my mom $11,600. When her home developed a gas leak, the company she has used for many years quoted a price of $13,000 to replace the gas line. I spoke with the plumber and asked if he had done a leak test. He replied that there was no need as the line was corroded. I gave her the number for Hedricks and they did a pressure test that indicated the gas line was okay but the issue was in the attic. Thanks to Hedricks for doing the right thing.

Review 28 (2024-11-06 - Rating: 5)
Chris Verkamp did a great job checking my HVAC system giving me clear knowledge of what he was doing. He also provided good advise on how to continue to maintain and use my system so as to keep it running efficiently. Thank you Chris.

Review 29 (2024-08-26 - Rating: 5)
Ken has come to my house several times doing the spring and fall check ups. I do enjoy talking with him. A man that cares about his job and explains everything so I can understand. Very polite and knows what he is doing. I am grateful for his integrity and honesty.

Review 30 (2024-06-14 - Rating: 5)
So appreciate the continued excellent customer service we receive from Headrick’s Service Now. From the installation to annual service check-ups - simply The Best! Dependable communication and Ken is just a great technician! Friendly and knowledgeable. Never a doubt who we recommend! Headrick’s Service Now

Review 31 (2025-02-07 - Rating: 5)
Hedricks Service Now is the best in the area! Today was just an inspection / cleaning and filter change. But Chris is always professional and friendly. He has come so many times he knows our units inside and out.

Review 32 (2024-10-11 - Rating: 5)
Long time customer when I owned home in Bluffview for 20 years …now in condo and AC is older than meHedrick’s was my first and only callJake and his crew rockThis was a big job done in 2 days👍

Review 33 (2024-12-19 - Rating: 5)
Chris is great! He is quick to act and even helps on additional requests for no additional expense! He is amazing

Review 34 (2024-10-07 - Rating: 5)
Hendricks Service did a great job. Brady and Ryan were very courteous and speedy! A+++

Review 35 (2025-01-13 - Rating: 5)
Our hot water heater stopped working while under warranty. Brady came out and immediately noticed that the emergency cut-off valve had tripped and reset it. While here, he rearranged the cut-off valve cord. Before leaving, he explained why the cut-off valve tripped and how I can reset it in the future. He was very patient and answered all of my many questions before leaving. This is another example of the great service Hedrick’s Service Now provides their customers. I rate them Five Stars!!!

Review 36 (2024-12-27 - Rating: 5)
They let me know that I didnt need their service and let me know how to resolve my issues myself. Their frank honesty is greatly appreciated.

Review 37 (2024-08-08 - Rating: 5)
Enjoyed working with Brady the plumber eventhough the operator didnt do a good job of scheduling a time but the owner did call me and apologized for the delay since it has to do to their new System of scheduling. The fact they called me, made me feel really good to continue to work with them because they have my interest above theirs.

Review 38 (2024-08-07 - Rating: 5)
Phenomenonal service! Called this morning, they were here within a few hours, professional, courteous, knowledgeable. They made sure I had all the information I needed and took the time to see if there were things to be concerned about or watch for. Reasonable pricing especially considering the level of knowledge/skill.

Review 39 (2024-05-23 - Rating: 5)
Excellent company! We use them for both heating and plumbing.Hedrick’s will go above and beyond to work with you and solve the problem. They’re reliable, trustworthy, and everyone is extremely knowledgeable. They back up their work and go the extra mile to make sure the customer is happy and the problem is solved. So happy I found them after some horrendous HVAC experiences here in Texas. Don’t hesitate to call!

Review 40 (2024-10-12 - Rating: 5)
Connor was very pleasant. He diagnosed the situation and reviewed the findings and repaired my shower hot water leak.

Review 41 (2024-07-04 - Rating: 5)
Alejandro and his team were quick and efficient in installing our new air conditioning unit. The old unit needed some repairs to keep it running and Jake credited the repairs to the cost of the new unit. It had been 23 years since we changed units, so Hedricks Service Now brought the system up to code. We could not be more excited about the new unit.

Review 42 (2024-07-02 - Rating: 5)
Ken was very professional, timely and communicative. He walked me through the servicing and ensured the system was functioning as it should. He demonstrated a great knowledge of the system and work he’s doing. He additionally recommended HVAC options for when our older secondary AC unit does kick the bucket. Overall very pleased with the company and options they offer. Will be a returning customer as my home requires it. Thanks yall!

Review 43 (2024-04-19 - Rating: 5)
Jake and Alejandro did a great job! The pricing was competitive and the service was second-to-none. I was very impressed with how professional Hedricks was and I am looking forward to using them on all of my HVAC needs moving forward. Highly recommend.

Review 44 (2025-02-13 - Rating: 5)
Chris was GREAT. Quick service and fast work. Altogether a perfect solution to my problem.

Review 45 (2020-09-04 - Rating: 5)
**September 2020 - Our A/C quite! Had Ken come out - following protocol and very professional. Repaired a wire on our new unit that was chewed by a critter! Oh goodness - Texas critters! That till stop an a/c all day long no power! Thanks so much Ken! We will call an exterminator as suggested! Thanks for no charge to us on this service call!*Original Google Review: Absolutely delightful Representative! Ken was professional, thorough and all around knowledgeable! We had a few questions - Hedrick’s installed our new A/C unit about 2 years ago and keeping it in tip top shape is our goal! Even in the Pandemic- Ken followed protocol and was welcomed in our home! Thank you Ken and yes indeed - we look forward to seeing you next year for an annual check up! Bling Blinky of Texas Shout Out: Thank you for making our afternoon enjoyable - we appreciate great folks and good service !

Review 46 (2024-09-10 - Rating: 5)
Connor, the technician was very thorough. He took his time measuring and asking questions to ensure he provides the quote I need.

Review 47 (2024-11-27 - Rating: 5)
Ken was friendly, knowledgeable and fixed my problem with my thermostat, would love to have him out again for any further assistance.

Review 48 (2024-05-15 - Rating: 5)
Loved my plumbing service from Brady and Ryan. Such kind, knowledgeable guys. I’ve had them out twice now for their help and both instances were a pleasant experience. So glad I’ve found reliable, honest plumbers here in TX. Thank you!

Review 49 (2024-03-05 - Rating: 5)
I’m so happy I chose Hedrick for a new a/c unit in my older home. Jake was knowledgeable, courteous and won us over with his expertise and fair pricing. He’s also a nerd like my girlfriend and I so we found that endearing.Alejandro and his installation crew were friendly, clean and their work shows craftsmanship. I wanted a company I could do business with for the rest of this home’s life and I’m glad I found it.Give Hedrick’s a shot and you won’t be disappointed.

Review 50 (2024-01-09 - Rating: 5)
I called several plumbers for an estimate to replace the cast iron plumbing in our house. I chose Hedrick’s because of the very detailed explanation on how the repair would be made including timelines. This company is extremely communicative. I received an email and text every day when the team was on the way. Anytime I had a question, Amanda and Stacy in the office were very helpful and my concerns were always taken care of. Our technician, Pete went above and beyond the scope of this job to speak with the insurance company to explain the repairs in great detail. I highly recommend Hedrick’s for your plumbing needs.

Review 51 (2024-11-08 - Rating: 5)
5 stars for Hedrick’s service.As always, Chris does an outstanding service and informs me of anything extra.Thank you Chris and Hedrick.

Review 52 (2024-06-28 - Rating: 5)
Our first home has been a whirlwind of problems. Conner helped us out when our water heater went out in March, but this time our pipe busted under the house. He was here practically every day working himself as well as making sure the team was on point and on track. He was so committed to getting our water back that he quite literally ended most days head to toe in mud! If we ever had any more plumbing, heating, or air issues, there is no hesitation we’d call Hedrick’s.

Review 53 (2024-12-11 - Rating: 5)
Alejandro with Hedrick’s Service Now was prompt, professional, knowledgeable, and polite on this 3-day large install.

Review 54 (2024-12-03 - Rating: 5)
Jake was professional, knowledgeable, and respectful. He spent a lot of time explaining different options and costs.

Review 55 (2024-09-25 - Rating: 5)
Hedrick’s is the BEST! Brady did an exceptional job for my mom. He explained what he had to do and checked everything after installation. By doing that, he also realized that the person who had originally installed the faucet originally left the water to the dishwasher turned off. She is a very satisfied and happy customer. Thank you.

Review 56 (2024-08-20 - Rating: 5)
Alejandro was excellent as always. He’s been to my home a number of times over the years and is always friendly, knowledgeable and efficient in his work. Thanks again!

Review 57 (2024-09-11 - Rating: 5)
Connor went above and beyond to figure out what was wrong and how to repair the issue. Also stayed later than needed to make sure the job was completed. Will definitely use Hedrick’s again.

Review 58 (2024-06-21 - Rating: 5)
I was so happy with my service call today by Hedricks plumbing. My old plumbing company had gone down hill and I needed to find someone new. I’m so glad I found this company. The price of service was good and Pete the service guy was friendly and professional. They will be my go to from now on.

Review 59 (2024-06-19 - Rating: 5)
The hot water handle in my shower wouldnt turn off. Brady looked at it and immediately knew where the problem was. He informed me of the work that needed to be done and the pricing. He had to leave to get parts, came back and not only fixed the hot water handle but the cold water too. He was efficient, professional, informative and friendly.

Review 60 (2024-05-25 - Rating: 5)
No nonsense AC repair. The technician was knowledgeable, polite, and quick. I am grateful Hedricks was able to fit me in the same day I contacted them so I didnt have to suffer with the heat over the Memorial Day weekend.

Review 61 (2024-09-18 - Rating: 5)
Pete and his support team were outstanding from start of the project till the end.There proffessionalsim , team work,work ethics ,code of conduct is very hard to find.Communication from petes team to office were incredible.Ms.Amenda kept me posted all the time and was pleasure working with Hedricks Team.Thank you so much.Vijay

Review 62 (2024-07-08 - Rating: 5)
This company is the only one that answered my call on 4th of July! The tech, Chris V was professional and went the extra mile to make sure I was taken care of. They are trustworthy and I always call them when I have a HVAC issue! Thank you so much, Chris V and Service Now!

Review 63 (2024-10-28 - Rating: 5)
Excellent response and scheduling. Technician is professional, courteous and a pleasure to talk with. Over the years, I have always depended on Hedricks Service Now and their staffs reliability to do a great job. Special thanks also for the repair of my aggravating thermostat.

Review 64 (2025-01-31 - Rating: 5)
Alex is friendly, professional, and so helpful. He went up and above by changing my filters for me since I’m an “older” woman. Thanks again Alex! Highly recommend!

Review 65 (2024-06-10 - Rating: 5)
Chris was extremely knowledgeable and professional in his work. His initial assessment of the cause of our AC problem was absolutely correct. He worked quickly to fix it and our AC started working in less in 15 minutes. Nicely done.

Review 66 (2024-07-23 - Rating: 5)
I can’t say enough good things about the team here. From diagnosis of problem, to quote, to installation everything was seamless.Our options were clearly explained and our installation was done impeccably. It’s refreshing to see a business in the area focused on the customers.Hedrick’s has come through for us once again, and we are so thankful for Pete and the plumbing team for helping us with our repair!

Review 67 (2024-05-27 - Rating: 5)
Brady and Ryan were wonderful! I highly recommend them!!!I just had Hedrick’s come out to do more work and Pete Hernandez and Truxton Pillsbury were awesome! These guys were very informative and so polite and helpful! Such a great team! I will definitely be using them again in the future!!!

Review 68 (2024-05-24 - Rating: 5)
We have been using Hedrick’s Sevice Now for our A/C and plumbing repairs for many years. We recently had major plumbing repairs under our house after foundation repairs. The foundation repair companies have a clause in all their contracts that they are not responsible for any damages caused by their repairs. We are so happy to have a company like Hedrick’s that we can trust to ensure the repairs we need are performed correctly. We had a minor issue after the backfilling of the dirt under our house and Hedrick’s came out right away and made the necessary repairs. I will continue to highly recommend Hedrick’s Service Now for any repairs you need.

Review 69 (2024-11-27 - Rating: 5)
The technician was courteous and knowledgeable. We had to have another company out to check for leaks due to foundation work. The other company said we had foundation leaks that would cost us about $4k to repair. They spent 5 minutes to determine this. Pete and the other plumber where here almost 2 hours testing everything and found no leaks. Honest service is a great thing to be able to rely on.

Review 70 (2024-05-20 - Rating: 5)
Pete & his assistant were professional, courteous & solved the problem ASAP altho itll involve a carpenter & another plumbing repair. They are a very impressive team. Th x, a satisfied customer in Dallas.

Review 71 (2024-07-06 - Rating: 5)
First time to use Hedricks, and called because of the great reviews. During the peak season, we had quick response to diagnose our A/C problem. Ordered a complete HVAC change out, and it was installed quickly and professionally. The guys were very friendly, informative about the new system, and fastidious about cleanup. 5 stars!7/6/2925 One year later, Hedricks remains quick and efficient. A/C stopped working, and it turned out to be the breaker in the house panel. A technician was here within an hour, on a Saturday no less, and had a new breaker in within 30 minutes. I can highly recommend Hedricks, and stand by my 5 stars rating!

Review 72 (2024-09-12 - Rating: 5)
Ken was very knowledgeable and offered solid recommendations to solve the condensation issue with my HVAC system .Thanks for your advice

Review 73 (2024-03-27 - Rating: 5)
I have depended on Hedricks for all things plumbing and HVAC - they also replaced all of my cast iron pipes. I recommend them to all of my clients. Conner has replaced my water heater, installed fittings after new vanities were installed, minor toilet repairs- Hedrick’s team always does an excellent and proficient job!!

Review 74 (2025-01-06 - Rating: 5)
Excellent service. Chris V. helped us out once again. Highly recommend

Review 75 (2024-09-01 - Rating: 5)
Chris knew what he was talking about with 14 years experienceFixed our situation (happens always on a holiday Labor Day this time) we need other work done and Jay project manager will come over to discuss this week

Review 76 (2024-08-21 - Rating: 5)
Hedricks is the best. Great service, price and character. Always prompt. They receive my highest recommendation.

Review 77 (2024-01-12 - Rating: 5)
Much appreciated the notifications of exactly when they were coming. They were professional and conscientious about leaving my home clean - wore booties over their shoes, cleaned up all their plumbing repair mess and took it with them. Very patient with my plumbing ignorance and explained everything so I could understand it. Very nice experience with Brady and Ryan.

Review 78 (2025-01-26 - Rating: 5)
Excellent service Very punctual and friendly. Pete was very informative and let me know exactly what was going on

Review 79 (2024-12-20 - Rating: 5)
Hedrick’s always takes great care of us and sends very trustworthy and knowledgeable service people to help us

Review 80 (2024-09-11 - Rating: 5)
Great service. Very quick to respond and professional. The issue with my air-conditioning unit was fixed very quickly. Very reasonable rates.

Review 81 (2024-08-14 - Rating: 5)
Good company and good service at a reasonable price. Ken, the technician who helped me, has come out to my home for inspections over the years. I find him very professional, but friendly, helpful, and good at what he does. I Definitely recommend Ken and Hedricks Service Now!

Review 82 (2024-06-19 - Rating: 5)
Alejandro was punctual, accurate, and knew everything he needed to know. He has been with us for over 8 years and very informative. Very positive about his craft.

Review 83 (2024-09-10 - Rating: 5)
Hedricks sent someone from their team out the next day. The service was incredible. I strongly recommend them.

Review 84 (2024-12-23 - Rating: 5)
Best AC /Heating technician! Always on time and always solves the issue. Thank you, Chris.

Review 85 (2023-09-01 - Rating: 5)
The time came to replace the 40 year old cast iron sewer pipes. After 5 bids from various plumbers, I selected Hedricks Service.Pete was the person in charge of the project. He and his team were AMAZING!. Timely, Professional, and communicative (which I value). They were all very respectful of my home and my time.I would highly recommend Hedricks Service and if you are lucky enough to get Pete and his team then you are absolutely guaranteed a great experience.

Review 86 (2024-04-15 - Rating: 5)
Hedrick installed our unit. We have had good care through the years from this company.We have always had exemplary service and technicians, AND this comes with a price that I am not certain is always fair. Still, they seem to know what they are doing , and are highly responsive., and that goes a long way. Todays service was timely, and exemplaryKen is an excellent technician. Thanks, Ken!

Review 87 (2023-04-27 - Rating: 5)
Very professional and responsive! Was able to come out same day and provide detailed estimates with options immediately after testing all the plumbing. Amanda is friendly and worked to get a tech out to my clients home quickly. Conner, the tech who came out, was fantastic. Look forward to recommending Hedricks to friends and clients.

Review 88 (2025-02-18 - Rating: 5)
As usual, Chris has never failed to give great service in a very friendly, professional manner. I have dealt with Chris for years and he is the best! Chris is awesome!

Review 89 (2024-08-08 - Rating: 5)
Ken was absolutely excellent and thorough in assessment. Answered all my question and explained all the issues as well as the items that were in great working condition.

Review 90 (2024-12-17 - Rating: 5)
Very responsive. Love the company and all its people! Connor is always so nice and respectful. We appreciate Hedrick’s Service Now and their staff.

Review 91 (2023-08-09 - Rating: 5)
I highly recommend Hendrick’s. Recently, I had some major plumbing work done on my house. Connor and his team did an amazing job. They answered all my questions and really explained the whole process. I was going through a stressful time with many different aspects of my home, and Conner was very understanding. I appreciate how kind everyone was. It really made a difference in my situations. I can’t thank them enough!

Review 92 (2024-10-26 - Rating: 5)
I am so thankful that I got to work with Alejandro and his team for my new installation. He is so knowledgeable, kind and patient. The entire company continues to impress me.

Review 93 (2023-07-12 - Rating: 5)
Yeah the customer service with these folks is impeccable. Just a really courteous, communicative, transparent workflow. The price they quoted me to replace my HVAC was a little higher than others, but there was straight up an issue with the equipment being installed (manufacturers fault) and they took it in stride, got a replacement delivered same day, and got my AC running by the end of the day. I feel confident in the quality of work and that they did things in the right way.

Review 94 (2024-09-18 - Rating: 5)
Excellent work. We will definitely use this company again and highly recommend to anyone.

Review 95 (2024-10-07 - Rating: 5)
Hedrick mechanical is very professional, easy to work with and does a great job!Greg

Review 96 (2024-01-22 - Rating: 5)
We needed to upgrade our gas pipes. They did an excellent job. They stayed in communication with us and they were very professional.They did the job for the exact amount quoted and cleaned up after themselves. We are very pleased. i would strongly recommend Hedricks to any friend or family. Update. With a recent freeze somehow we had a drain line freeze. It backed up when I called they came out and found it was only ice clogging the line. They did their diagnostic and only charged for the minimum fee. I continue to be impressed. They communicate exceptionally well and are always professional.

Review 97 (2023-09-12 - Rating: 5)
Jake Hedrick showed up on time, dressed professionally, and with a great attitude. Very thorough with his inspection and gave me multiple options as far as packages, installation, accessories, and time frames go. I have yet to choose a company to perform this job of total HVAC and plumbing replacement, but they are definitely off to a great start in acquiring my business.

Review 98 (2023-09-20 - Rating: 5)
Hedricks was recommended by the HOA for a high-rise condo unit I recently purchased. They are very knowledgeable, timely, and professional with honest pricing. Ive had them replace the original HVAC system and complete plumbing work on the unit. I had an excellent experience for all work completed. All of the staff from sales, dispatch, and tradespersons are professional, attentive, knowledgeable, and friendly. I highly recommend them for any services they provide.

Review 99 (2024-11-27 - Rating: 5)
Pete was great very detail-oriented.I greatly appreciate his insight and knowledge.

Review 100 (2023-01-13 - Rating: 5)
Conner was truly wonderful to work with through Hedrick’s! We were having problems with our toilet and water heater. He stayed until he fully understood both issues and explained everything well. He was able to fix both issues quickly and efficiently, while giving us great pricing. It’s always frustrating to have things go wrong in your home, but he brought a lot of ease to the situation.

Review 101 (2024-12-03 - Rating: 5)
Excellent diagnosis of the issue and fixed it very quickly. Highly recommend this company!

Review 102 (2025-02-10 - Rating: 5)
Conner was extremely knowledgeable, efficient, and professional! I would highly recommend Hedrick for all your plumbing concerns!! Hedrick is a great company!

Review 103 (2024-12-16 - Rating: 5)
Been using Hedrick for 20 plus years. Always do a great job and never try to sell me something I dont need. I appreciate that so much. Bought my current system from them and will buy the next one too.

Review 104 (2023-12-11 - Rating: 5)
Conner was thorough in his testing to make sure he didnt miss anything. He explained all steps of the process and was professional but empathetic to my issue. Highly recommended him and Hedricks!!

Review 105 (2024-03-06 - Rating: 5)
Love these guys have been using them for 10+ years instead of home warranty company.I do their monthly membership fee. They check my system twice annually as part of my fee.I am a facilities manager for Multifamily and would recommend these guys. If you want cheap don’t waste your time but if you value low cost of ownership and work done right at a fair price. These guys are it!

Review 106 (2023-08-09 - Rating: 5)
Conner and Brady did a great job. The guys were fast in fixing the issue and clean up after themselves. They explained what they did to fix the issue and also had videos of the issues. They answered all of my questions. I will definitely call Hendricks again if there is any repairs needed in the future.

Review 107 (2024-05-29 - Rating: 5)
He came out to investigate a clogged condesate line. Discovered that an inline valve was closed thus blocked the condensate flow. Opened the valve and all was good. This was instead of another company who also saw this wanting to charge me $300 to unclog the line.

Review 108 (2023-07-26 - Rating: 5)
I cannot complement these guys enough! Super professional. Worked to find the problem and got it fixed quickly. Brady was easy to talk to, professional and went above and beyond. I will be using them for all my plumbing going forward and recommending them to all my clients!

Review 109 (2022-09-30 - Rating: 5)
Wanted to share how amazing the experience was. From the initial call for appointment, to the continuous updates and check-ins, to the professional consultation call, the whole process of replacing my systems was easy, hassle-free and great. They explained how everything works, showed me all of the changes and modifications they made to help out with our hot spots upstairs and even scheduled the city inspection for me so I didnt have to do it. I totally recommend them!Update to add that Chris came out today and was really thorough, explained everything well, and caught a small issue and resolved it right away.

Review 110 (2022-09-20 - Rating: 5)
Had lots of work done, all our ducts and 2 units. The pricing was reasonable and they really worked with us. The providers were very professional and did a great job. They sent a rather large crew to get the work done quickly, so we wouldnt be without heat at night. I am very happy with Hedricks.Two years later we used them again to replace the drain line under the house. As with the hvac work they were professional and did a great job. They clearly cared about customer satisfaction as they patiently listen and addressed all of our concerns. Regardless of which group I have dealt with (folks answering the phone, technician, or the owner), I have always felt like they listened and understood my issue and have generally been great to work with.I used Hedricks again for replacing my upstairs attic water heater and as with the other times they did good job.

Review 111 (2024-11-01 - Rating: 5)
It is my pleasure seeing Chris when he arrives. He always does great work and explains things in great detail. All of the employees that have come for AC or plumbing issues have always been top notch. I would recommend Hedricks Service Now to anyone needing assistance with AC or plumbing. Ive been a customer since the 1990s.As a result of the most recent visit to inspect my AC units, I decided to purchase a new AC unit to replace a 17 year old unit which was nearly end of life. Jake Hedrick visited my home and carefully looked over what would be needed and then presented a reasonable replacement offer which I accepted. As luck would have it, I hope to have the new unit installed tomorrow. Now I wont have to wonder what day in the summer I might have been without AC.The technicians who installed my new AC unit were professional and completed a great installation. I was also impressed with their clean up efforts. No remaining mess on my floors, etc.

Review 112 (2024-10-17 - Rating: 5)
Excellent service! Alejandro and Eric were efficient, professional, and nice to have around.

Review 113 (2024-08-07 - Rating: 5)
Very knowledgeable professional! Friendly, very helpful with instructions after the work was done have to deal with our new hot water heater. Thanks again

Review 114 (2024-06-27 - Rating: 5)
Jake did an excellent job explaining the options for replacing by AC unit. He is very knowledge and was thorough and professional.

Review 115 (2023-07-05 - Rating: 5)
Chris was able to come earlier than scheduled and detected the HVAC problem immediately. He explained the choices that were available to me and was able to make the necessary repairs in a timely manner. I would recommend Chris and this company to anyone.

Review 116 (2024-07-24 - Rating: 5)
For my review Ill quote the inspector that approved the repair. This is the type of repair I love seeing. Most repairmen just do the bare minimum to pass inspection, but this is quality work. In the end Im looking after homeowners making sure they get what they pay for...

Review 117 (2022-05-10 - Rating: 5)
I had an appointment today with Hedricks for my AC units. Chris came out and as usual did an efficient job. He did not have any extra filters (not needed until 3 to 4 months down the road) but promised to come back the next time he was in our area and bring them - which he did a week later. Hedricks always does a great job and provides much better service than most other companies. I highly recommend this company!

Review 118 (2024-06-25 - Rating: 5)
We had an issue with our a/c. Hendricks, who installed the system years ago, came out for a service call. Alejandro is the best. All the people at Hendricks are great. Every time I talk to them about an issue they do their best to resolve it in the fastest, most affordable, and correct way possible. I will never call another a/c company. Hendricks will always be the only ones touching my HVAC.

Review 119 (2023-10-04 - Rating: 5)
Chris very informative and helpful in replacing AC capacitor for us. Communication beforehand and same-day service was great! Appreciate that service tech wore booties over shoes, too.

Review 120 (2024-01-22 - Rating: 5)
Hedrick always does a great job. Very efficient, professional, punctual, and great work!Pete and Truxton both came to our rescue today, repairing a kitchen pipe leak very quickly for us! They were kind, hard-working, and so patient with me while I figured out my financing.Highly recommend!

Review 121 (2024-05-07 - Rating: 5)
Hendricks / Chris are always amazing!! They show up when they say will and make my home comfortable to live in again!!! I would recommend them to anyone!!

Review 122 (2025-01-24 - Rating: 5)
Pete worked late into the night to fix our plumbing problems. Thank you very much.

Review 123 (2024-06-09 - Rating: 5)
Thank you Hedrick’s team for sending Cris as soon as possible! He’s a great tech who communicated on what was being done, what needed to be done, and why our issue happened. Thank you, Cris!

Review 124 (2022-11-11 - Rating: 5)
They took care of replacing our leaking water heater very promptly and professionally. They also checked our other water heater and all bathroom plumbing and told us we were okay there. It was great to see such professionalism and friendliness, in conjunction with product knowledge. This was our first time to use them but we will be repeat customers.

Review 125 (2023-08-13 - Rating: 5)
Hedrick’s is great at communicating, doing the work in a timely manner, and going the extra mile for the customer. Technician Pete was highly professional, courteous, and thorough. I definitely recommend them.

Review 126 (2023-07-28 - Rating: 5)
I have had Hendricks helping me with my HVAC and plumbing needs for over 5 years now. I have had the same HVAC tech and plumber for all those 5 years. They are always so professional and take the time to explain the plan and findings to me. The office staff is just as helpful and understand how to prioritize calls and communicate effectively. I will never use anyone else

Review 127 (2022-09-09 - Rating: 5)
First visit, project manager coming back. Jake spent a lot of time explaining everything to me then when Kevin got home explained everything to him. Fantastic knowledge and experience from Jake!. We will absorb all the information and make a decision. Thank you for the excellent service, we could not have expected better service from both Chris and Jake. Thank you for all your time and help. Dona

Review 128 (2023-08-08 - Rating: 5)
Connor did a great job, very professional and courteous! Kept me updated on everything happening and the cost as he went along. My house was built in 1950 and old leeking gas joints. He coordinated with city for permits and gas company for reinspection! Definately use this company

Review 129 (2024-10-18 - Rating: 5)
Nice guy and very friendly. I’ll be calling him back in the future for sure!

Review 130 (2023-07-19 - Rating: 5)
Called for service for a failing AC 4:30 in the afternoon. Hedricks had a technician on the way within the hour on the hottest day of the year. Quick diagnosis and reasonably quick repair although a bit expensive (who isnt these days) so I am very happy with their responsiveness and professionalism. Kudos to them.

Review 131 (2022-08-18 - Rating: 5)
The technician was friendly and on time for garbage disposal replacement, the sound dampener started peeling off after install, and the company reached out immediately and apologized profusely then offered to send someone asap to make sure it stays attached securely

Review 132 (2024-11-05 - Rating: 5)
Ken was on time, as usual, efficient, knowledgeable, and professional. Informative tips and advice but not pushy.

Review 133 (2024-08-13 - Rating: 5)
Love this company. They are the most knowledgeable technicians I’ve ever had and they are quick, efficient, and reasonable.

Review 134 (2019-06-19 - Rating: 5)
Ken was friendly and knowledgeable. I used Hedrick’s for a second opinion and it was worth it. Turned out the major repair the first company quoted was actually a loose wire that was quickly discovered and reconnected for a small price. I would highly recommend this company to friends and family and will be a trusted customer. Integrity over brand... well done.

Review 135 (2024-06-26 - Rating: 5)
06/2024: Latest annual checkup HVAC and plumbing - continues to provide excellent service.---------------------------------------Latest service for thorough A/C cleaning after having some remodeling work done - continues to provide excellent service.Latest service for items recommended on last plumbing inspection - continues to provide excellent service.Latest service for annual plumbing service check up - continues to provide excellent service.Latest service for summer A/C and my original review stands....Customer since mid-1990s - cant imagine using anyone else. ALWAYS a great job!

Review 136 (2024-12-23 - Rating: 5)
Ken is my man - don’t want anyone else to work on my HVAC. He’s great and honest. Thank you for sending him back.

Review 137 (2023-02-25 - Rating: 5)
We were helped by two technicians(Brady and Van Harris). This is our second time seeking help from Hedricks towards the end of the day on Friday. Extremely honest, reliable and knowledgable. Their pricing was reasonable compared to so many out there who try to sell and charge unneccessarily. We are extremely satisfied with their service. God bless such honest people and companies🙏👍🙂

Review 138 (2023-05-03 - Rating: 5)
Very professional, these guys are half the price of some others, and top notch quality and expertise. Replaced all our ductwork and recently installed a new HVAC system. Love that it’s a local, family owned business as well. Highly recommend.

Review 139 (2024-05-19 - Rating: 5)
Hedricks Service Now always does a fantastic job, and this Saturday evening, a technician, Chris, came quickly after our call to service our failing air conditioning unit, diagnosed the problem quickly, fixed the issue, and made sure that everything was in great working order. Chris was professional, pleasant, helpful, informative and efficient. Thank you!

Review 140 (2024-05-09 - Rating: 5)
Chris was a real pro. Prompt, polite, and thoughtful about his suggestions and recommendations. Will definitely work with him and Hendrick’s again.

Review 141 (2021-12-30 - Rating: 5)
I called Hedricks on a Wednesday and they added me into the schedule for Thursday. Connor was very attentive and diagnosed the two main problems I had (with the dishwasher and a bathroom sink) very quickly. He came up with several workable solutions and gave me good advice on which ones to choose, based on price, durability, how long I will actually be living here, etc. Great company great service highly recommend.

Review 142 (2024-07-29 - Rating: 5)
This is the ninth time I have used Hedricks services. They are consistently excellent. Their methods of investigating a problem and resolving the matter is very professional. I highly recommend them. Superior service.

Review 143 (2023-06-23 - Rating: 5)
I had an emergency HVAC after normal business hours and my neighbor referred this company. The service technician was extremely professional, took care of the problem and followed up within a couple of days to make sure everything was OK. Great company and Chris is a knowledgeable technician!

Review 144 (2020-04-28 - Rating: 5)
Jake and Chris are very knowledgeable service professionals. They took the time to thoroughly explain our current needs and possible solutions. They are likeable and based on the information they provided, gained our trust immediately. Amanda in the office communicates effectively and is very helpful. This business provides excellent customer service hands down!

Review 145 (2025-02-04 - Rating: 5)
As always, Hedricks went above and beyond to install a new water heater. It was difficult to remove and the job took longer than they expected due to restricted space. Brady was great and even asked for and used paint I had to cover a very small chip on my door while removing. I probably would have never seen it but they did. Thanks for the hard work.Chris came out today for my yearly service. He arrived on time and gave me an evaluation of life of unit given it is 14 years old and on the roof of 3 story condo. Also gave evaluation of same age water heater. Always so helpful and gives good advice to prevent bigger problems.Pete was called to one of my rental properties. He came at a time that worked for them to be there. Fixed the leaky outdoor faucet quickly. Always so easy to work with them and have full confidence that work is done correctly.As always, Hedricks not only solved the problem they were called to do but identified an additional repair and took care of that before it caused additional problems.Always dependable and shows up when they say they will. They identified the problem with my toilets and repaired them. In checking on a faucet that was not running well, they discovered that there was a lifetime warranty and ordered a new one. They were able to repair the issue and now I will have a backup faucet should either in my primary bath go out. Best company for plumbing or HVAC, I highly recommend them. (and do to all my colleges and clients)Hedricks Service Now goes above and beyond to provide service for their customers. Brady came today to look at a possible leak in a vacant property I am selling. While there, he heard the smoke alarm battery chirp. I mentioned I had to get someone out there to change the battery. He said I have a latter, I can do that for you. Talk about service above and beyond. I wish every company would take lessons from this wonderful company. Mary Beth HarrisonConnor and Brady came out in the pouring rain to preform a hydrostatic test on a house I am helping a Buyer purchase. They had a tent ready to cover the area outside and always covered their feet when coming into the house. While looking under the house, they brought to our attention that the hot water heater was improperly drained into the crawl space. That was added information beyond what they had to look at. All of Hedricks servicemen go above and beyond adding incredible value to myself and my clients. I would never use another plumber or HVAC company.As always, my service tech Chris, showed up on time as promised. He identified the issue with my HVAC quickly and even looked at my plumbing concern while here. They always go above and beyond. I wish all service companies would take lessons from HedricksBrady came to check my hot water heater and master bath shower. He gave me several solutions to choose from as well as long term repairs/replacement. They never try to push unnecessary repairs on a customer. Always honest and above board.

Review 146 (2023-05-25 - Rating: 5)
I had Chris out to inspect my HVAC units. I’ve never written a review before on yelp or google, etc. but I cannot recommend him and this company enough. I will only use them for my AC needs from now on! Thorough, professional, and willing to answer all of my questions! Thank you Chris!!

Review 147 (2020-07-27 - Rating: 5)
We have used Hedricks Service Now for the past 8 years. They always deliver a great product and excellent customer service! Conner was the service tech who came out this time. He was awesome! He quickly diagnosed the problem with our ac and explained the repair needed. Repair was made and unit started cooling immediately. Price was reasonable too!

Review 148 (2021-09-02 - Rating: 5)
After spending a couple days trying to get my home warranty company to fix our broken AC, I decided to just pay out of pocket to get it repaired. Hedricks had 2 guys here within a couple hours of me calling and the issue was fixed in about 30 minutes. Fair, transparent pricing. Awesome techs. Would recommend to anyone. Wish I never even tried the home warranty process.

Review 149 (2024-11-25 - Rating: 5)
It was time for Ken to check out our heating system. No problems and as usual I have to talk his ear off about our unit and what to expect down the road. As a senior citizen I’m very aware off unexpected and expensive problems. Ken always assures me and puts my mind at ease!!! What a pleasure and he sure knows his stuff!!!Thanks again. Dave

Review 150 (2023-07-14 - Rating: 5)
Hedrick’s is the best! Honest, realistic and go out of their way to make sure your home is running the way it should be! If I ever have an issue with my HVAC or plumbing, they are always my first call!

Review 151 (2022-07-25 - Rating: 5)
We had a sudden gas line leak on a Sunday morning. I called Hedrick because we have used them before on some plumbing work and were very satisfied. Their after hours call center got me connected to the office very quickly. They were able to set it up for us to be the first appointment Monday morning. By noon it was all repaired and waiting for the city inspection. Pete was very friendly, professional and took the time to explain everything every step of the way. It was a pleasure doing business with Hedrick again. They made it all very simple.

Review 152 (2021-09-08 - Rating: 5)
I have used Hedricks twice now, one for a garbage disposal replacement and the second time for a toilet replacement. Both times were pleasant experiences. Personally, its important to me that I can trust someone coming into my home. The techs are honest, reliable, and do quality work. I do not write reviews often however; felt the company and their rep today, Connor, should get a kudos! Thanks Hendricks!

Review 153 (2021-11-13 - Rating: 5)
Ken arrived on time and he wore his shoe protectors and was neat and clean while doing my heater maintenance. He went over everything with the unit and let me know there were no concerns at this time. He helped me set up my thermostat as I had a few questions regarding the heat, emergency heat and settings. He was very informative asked if I had any other concerns or questions and I was very happy with their service.

Review 154 (2023-10-02 - Rating: 5)
Got lucky to work with these after purchasing my house. Won’t user anyone else. Just had furnace and ac replaced with them. Fair price and always genuine. Would highly recommend

Review 155 (2020-10-29 - Rating: 5)
Chris came out to fix a refrigerant leak. Great guy, very professional, and knows our system. He installed both the Ac and heating , and comes out twice a year on the Hedrick service agreement to tune the system up. Great service at a fair price. Would not use anybody else.

Review 156 (2024-05-09 - Rating: 5)
I been using Hedricks Service Now for quite some time (about 2-3 years) and vetted them prior to using them initially. The vetting was against all of the well known companies and the small companies In the DFW area (IE. Bakers Brothers, Nicks/DunRite, and EMS). The technician, Ken, and the Customer Service Agent, Amanda, check every box a customer needs and wants in the way of service. Continues to be the best experience and most consistent performance I have ever had from an AC and Heating service company (Im up in my years, so I have experienced a few service companies). The most recent work was on the AC Compressor unit that decided it needed a vacation and stopped working. Thanks to Hedricks, its vacation was limited to a day. I would highly recommend them.

Review 157 (2020-02-24 - Rating: 5)
Hedricks service now does outstanding work, they are not the cheapest but they charge a honest price for the quality of work performed. This is my second time using them and I am very pleased about the work done. I had other companys come to see my problem and was quoted for things that I know werent needed, then Hedricks come out and showed me exactly what was wrong and truthfully gave me the cost for only what was needed. They also have a financing option that allows you to have 18 months no interest if paid in full before the end of 18 months. Sweet..I love these guys, and the fact that the workers are all employees of Hedricks not contracted out as some other companys do is a great plus in my book.. Give them a call and check them out if you think you current service provider is gouging you. I did! So very happy I did too.

Review 158 (2023-10-20 - Rating: 5)
Hedrick’s is great- they replaced our entire AC system and were professional and helpful throughout the whole process. Jake Hedrick was so responsive and gave us the best options for long- term gain. We appreciate all of the great service we received and will continue using them in the future!Feb 2020 Update- we also used them when our water heater went out. They were super responsive and friendly and got us a new water heater ASAP. Highly recommend Hedrick’s for plumbing and AC!May 2020 Update - we also used them to replace our gas line before a leak occurred. They are always honest about what should be done now versus what can wait for later. Kevin with Hedrick has been our go-to for all plumbing related problems and we highly trust this company.March 2023 Update - Hedrick has now replaced all of the plumbing in our pier and beam house and the sewer line. Our house was badly flipped in a previous life and Hedrick fixed many of the poorly done work from then and ensured everything was done properly. They also coordinated with our foundation repair company to ensure a smooth job for them. Conner Hedrick was our technician for this job and he was very professional and worked very efficiently!Oct 2023 Update - Hedrick continues to be an amazing company. We are part of their monthly membership service and have technicians come out twice a year to check our A/C and now check all of our plumbing. They are always kind and professional.They also just replaced my moms A/C ductwork and she was very happy with them. The owners sent us a referral bonus with a personal note because of it. Just a great company overall!

Review 159 (2021-11-03 - Rating: 5)
Great experience, overall. Very responsive in setting up same-day service. Technician was very friendly, clean and conscientious when working in the house. Pricing is communicated clearly up front to avoid surprises. Although the price for repair was higher than I anticipated, the work was done well and I received some advice and training so I could do the work in the future. Highly recommended!

Review 160 (2023-10-04 - Rating: 5)
Jake was terrific with identifying the issue, and immediately listing off the different solutions to take care of the issue. He is extremely personable and easy to talk to. I highly recommend Jake Hedrick to take care of your HVAC needs.

Review 161 (2024-01-19 - Rating: 5)
Today (2/15/2023) was another great experience with Hedricks Service now. Chris was at of ur home w/in 45 minutes of calling (thanks Amanda). Chris is so patient with us, he checked our heating for possible leaks, for any possible critter damage, checked our gas meter, and explained Atmos charges. We have been using Hedricks for 4 years now for all HVAC and plumbing needs. ♥️ them

Review 162 (2020-01-02 - Rating: 5)
A bit startled at the price for installing a new kitchen faucet, but, you get what you pay for, and I am giving a five-star review despite that price. The company kept in close touch with me by email, text, AND phone call as to when the technician would arrive. He was prompt, courteous, competent, and professional, and he did the job in good time. I am very impressed that what could have taken days to fix, was done in about an hour (and only about 2 hours from the time that I called). Took a load off my mind!

Review 163 (2019-05-01 - Rating: 5)
Chris, for example, is well trained and very good at finding and resolving problems. Great install Today. Thank you Chris! Year after year, everyone at Service Now has been outstanding, delivering great customer service. I always feel like we’re in good hands with their attention to detail and helpful prompt services. Thank you, Hedrick’s ServiceNow for all the work you’ve done for us!Al, in Dallas

Review 164 (2018-10-02 - Rating: 5)
I don’t think I can go to another service after using these guys. Their customer service skills is amazing. Sending an extra special thank you to Belinda for always taking great care of me. Every technician that has come to my home have been extremely knowledgeable, and very nice. My issues are always fixed...even the user error ones. The pricing is great, but being a member is even better. I highly recommend that you become a member of this company ASAP. You won’t regret it.

Review 165 (2020-02-19 - Rating: 5)
Kevin was able unclog the main drainage line and uncovered a bigger issue at hand that I can now report to the city. He stuck a camera down to verify everything was clear and I was able to get pictures of roots bursting through the pipes. He provided great service and was very knowledgeable and informative about what the issue was and what he did to get it fixed, and the steps I need to take in order to get the pipes fixed with the proof needed. Will definitely go back if something else comes up and will recommend to my family/friends.

Review 166 (2020-11-09 - Rating: 5)
The Hedricks installers were very professional and courteous. Arrived on time and completed the installation in a timely manner. After the installation theycleaned everything and gave me a walk- through of all of the work they had performed. Very pleased with the results and would use them again for any HVAC issues in my home.November 9For the maintenance work that was performed today on my other A/C unit, service tech Ken Cundiff was outstanding. He got right to the problem and resolved it quickly and in a very cost efficient manner. Id be pleased to have him return on any HVAC problems in my home.

Review 167 (2025-01-06 - Rating: 5)
Eric and Team just completed installing my new AC unit upstairs… It has been a few days And it was so hot upstairs, But they stayed with it all day and got me back up and running. Always great work from this family owned company and their staff And I will always use them for my AC needs.

Review 168 (2024-07-02 - Rating: 5)
It really stinks for your AC to go out on a humid holiday weekend. However, it’s very comforting to know you have a company that will come out in less than an hour on a late Sunday evening and fix it. It took Ken about 15 minutes to find the problem and about 20 minutes to fix it. Thank God he had the condenser with him. It wasn’t cheap because like I said the was a Sunday early evening before a Monday. But we would have had to go to a hotel even it couldn’t have been fixed.Hedrick’s is the best. Everyone we have talked to and had in our home is professional, knowledgeable, polite, and helpful.The way all service companies should be.

Review 169 (2023-04-17 - Rating: 5)
Andro and Erik were very professional, clean and expedient with the work they did in our home. Andro even came back into the home afterward to double check that all of the dirt and debris was removed. Very impressed with their level of service and professionalism.

Review 170 (2024-07-06 - Rating: 4)
I’m so glad that when I called. I seem to call at just the right time and they were able to come out and fix our leak the same day.

Review 171 (2024-06-28 - Rating: 5)
Hedricks Service Now was out for an a/c repair on a unit installed in November 2021. The terms of the sale was 5 years labor & 10 years parts warranty. My a/c just stopped working in early April 2024. Odd, but nothing to alarm me. I flipped breakers at the panel, at the outside unit & turned attic air handler off & on. Dont know which worked; but, the a/c came back on. It happened again about a month later. I got it to run again but decided to make Hedricks aware of the problem. They advised me to do nothing should it happen again and contact them so they could get a technician out to check the system & get error codes. The system did stop running again May 30th and Hedricks had a technician out within a couple hours. Unfortunately their were no error codes. On morning of June 25th the a/c stopped working again. Alejandro was the technician that came out. Again, no error codes. To my surprise, Alejandro made the decision that Hedricks Service Now would replace the compressor. The team showed up later that afternoon and the new compressor was installed & running by 6pm. It is a breath of fresh air to see a company stand behind its warranty without you going thru a beat down. Bravo to Hedricks Service Now.Brad C.

Review 172 (2019-10-30 - Rating: 5)
Chris is great. Honest, easy to understand, and does his best to save you money on unnecessary work. A technician at another company told us we need a new HVAC system and showed us evidence photos to prove it. I called Hedricks for a second opinion. Chris came, went up in the attic and 15 minutes later came downstairs and told us he had looked and looked and couldnt find anything wrong. Saved us many thousands.Kevin is a plumber and is every bit as good as Chris. Super nice, honest, and no B.S. I recommend him very highly.

Review 173 (2025-01-06 - Rating: 5)
He was informative and helpful. Got the job done!

Review 174 (2024-09-18 - Rating: 5)
Technician was very professional & thorough. Provided clear information on condition of AC & items. I have used Hedricks Service now for over 15 years (HVAC & Plumbing) & they have always provided excellent service & they are honest.

Review 175 (2023-09-20 - Rating: 5)
Ken did an amazing job of fixing our air conditioning! He came late on stayed until we got cool air! Thanks for the prompt service and your willingness to help us out the same day!!

Review 176 (2024-05-04 - Rating: 5)
Hedrick technicians are great and Chris is no exception. He fixed my problem quickly, discussed possible other need with me and made an appointment to follow up. Excellent service.

Review 177 (2024-06-26 - Rating: 5)
I had a great experience with using this company for both plumbing and air conditioning. They have wonderful employees with swift service.

Review 178 (2020-07-22 - Rating: 5)
Once again, phenomenal EVERYTHING!! From start to finish - I couldn’t ask for more.We have been using Hedricks Service Now for several years and EVERYTHING is always awesome - great service and super great people! Very grateful to have such a trustworthy vendor!

Review 179 (2025-01-17 - Rating: 5)
Chris is thorough he always goes over what he did an answers all my questions. He is professional and very courteous.

Review 180 (2021-04-28 - Rating: 5)
I had a very good experience with Hedrick. Conner was punctual, professional, and has an extremely good work ethic. I was also very impressed by the level of customer service I received from Hedrick. I am a first time homebuyer and they’ve definitely earned my business going forward.

Review 181 (2020-08-30 - Rating: 5)
We were very impressed with the technician as well as the responsiveness of the company. Our air conditioning went out Saturday evening and we called early Sunday morning. Somebody had come out within three hours and researchEd the problem and provided a solution. The whole process went very smoothly, the technician arrived quickly, was wearing a face mask, gloves and booties. He was very professional and we were very pleased with the result. We will definitely be using them in the future.

Review 182 (2024-12-11 - Rating: 5)
Chris is very thorough and knowledgable. He is also very cordial and polite as well. 5 stars!

Review 183 (2024-07-08 - Rating: 5)
Great company. Everyone is extremely nice. Everyone is knowledgeable. We have used Hedrick five times in the last six months because we trust that they do the right thing, do it quickly and thoroughly, and show up quickly when we call them. A little more expensive than others, but you get what you pay for.

Review 184 (2024-06-03 - Rating: 5)
Erik was courteous and professional. He completed my air conditioner annual inspection and made sure it was in good working order. Thank you for keeping my unit in tiptop condition.

Review 185 (2020-11-05 - Rating: 5)
As always, professional, knowledgeable, and courteous.I have had several encounters with multiple employees, and all have been great.An issue was addressed and resolved quickly with the promise that if I was not completely satisfied they would offer other options.Will use Hedrick for upcoming plumbing jobs too.

Review 186 (2022-10-10 - Rating: 5)
No one likes to have plumbing issues but it’s always a wonderful experience working with the Hedricks team! Pete handles all of my home-buyer client’s plumbing inspections and repairs. My client saved $4,000 because seller paid for the repairs based on Hedricks’s findings!Now Pete is repairing a slab leak on another property.Hedricks is honest, reliable, they warranty their work, and they always go above and beyond. Thank you so much Hedricks and Pete. You always exceed my expectations.

Review 187 (2021-01-12 - Rating: 5)
I have been a customer of Hedrick’s for about 20 years. Their employees are very knowledgeable and professional. Over the years, Hedrick’s has installed new HVAC systems, replaced ductwork in my attic, replaced my gas water heater and have also done various plumbing jobs for me. I have always been pleased with their service and responsiveness. Today, Chris came out to do an annual furnace check. He wore a mask doing the service call which I appreciated during this pandemic. He went above and beyond by helping me replace the batteries in my thermostat. I will use this company again in the future.

Review 188 (2022-08-17 - Rating: 5)
Amazing! Knowledgeable, professional, and just great service from start to finish! Chris, Jake and Alejandro all provided excellent service and took the time to explain the issues with my HVAC and best options available to correct. Thanks so much.

Review 189 (2024-04-10 - Rating: 5)
Company as a whole has been a pleasures to work with thus far. 1st class Customer Service thats forsure! I will post again once they do some work for me...Hope its the same.

Review 190 (2023-08-17 - Rating: 5)
Had a backed up drain. Hedricks is always super responsive and their techs are knowledgeable and very nice. Price was probably a bit high this time but everything is high these days

Review 191 (2022-06-24 - Rating: 5)
My daughter snd her husband went round and round with a warranty company and could never get their AC system fixed. Chris came out and spent quality time and figured out what was wrong. We absolutely love this company and how they take good care of their customers.

Review 192 (2018-11-27 - Rating: 5)
This company is a rare find. I had a unpleasant experience and when notified the owner themselves called and spoke with me. He called and talked to me out my experience and the issues I had. He apologized perfously and even went as far as refunding the fees that I was charged, due to their mistake. I have read all their reviews and they are outstanding so I think my experience was just an isolated mistake. Mistakes happen, no-one and no company can be 100% as hard as they may try, but it’s how a person/company handles those mistakes that shows what they are really worth. In this case my faith in this company had been restored. It was a pleasant conversation and explanation of their business and their employees and what they stand for as a community supporter and business. This company really stands behind their product, people, and services. Willing to go the extra mile to make sure the customer is happy when a mistake is made. Great owner, great business, and great customer service. I applaud this owner/company and will definitely be using them in the future.

Review 193 (2019-08-08 - Rating: 5)
Hedricks got a team out the same day when I had an issue with my sinks. They gave me a heads up when the team was on their way (right at the beginning of my requested arrival window!) They were courteous, thorough, reasonably priced.. theres a reason why theyre my first call when I need plumbing issues!

Review 194 (2019-09-21 - Rating: 5)
Excellent service! They showed up on time and diagnosed the problem - a rusted out water heater-quickly. Our service tech, Pete Hernandez, was highly professional and even volunteered to work over the weekend to install a new unit. Highly recommend Pete and his company!

Review 195 (2019-11-11 - Rating: 5)
Everything from the answering service, scheduling, leak detection and repair- I was totally blown away by the responsiveness and professionalism of the entire Hedrick’s team. Hedrick’s team of professionals detected our leak efficiently giving us confidence that our repair would be done right the first time. They helped us identify the lowest cost repair option and by evening the same day, the leak was repaired and we had hot water once again. Hedrick’s left the space in an even better condition. Thank you Hedrick’s!

Review 196 (2021-09-24 - Rating: 5)
First time home buyer. It’s been a journey, but Hedricks was quick to send someone out, thorough, professional, informative and all around outstanding customer service from calling to having the technician at our home. Best experience ever. Highly highly recommend them.

Review 197 (2021-01-23 - Rating: 5)
Kudos to Conner!! This young man did an awesome job with detecting the problem to my sewer/water line. He did a thorough job! In fact, he worked diligently into the night. He refused to leave until he knew that I wouldn’t encounter another leak! Again, thanks for your honesty and dedication to ensure your customer is completely satisfied.

Review 198 (2022-07-28 - Rating: 5)
Wonderful company to work with! I highly recommend them. They installed and maintain our system beautifully coming out twice a year for maintenance checkups as part of their club package.