Chapman Air & Heat

Photo of Chapman Air & Heat

Located in Houston, Texas

Address: 10750 Sandhill Rd, Dallas, TX 75238, United States

Phone: +1 214-340-4999

Rating: 4.6

Services

  • Online estimates
  • Credit cards

Categories

  • Air conditioning repair service
  • HVAC contractor

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-29 - Rating: 5)

    We have been using Chapman air and heat since the 1990’s. Of all the technicians who have serviced our home, Alex is the BEST! In addition to doing his job well and providing outstanding service, he is very kind and polite. !!!

  • Review 2 (2025-02-07 - Rating: 5)

    This is the second time that Tech Alex has made A/C Tune-up visit to my house. Just as the first time, he and work mate took time to diligently service my unit; followed by a detailed report of unit condition as well as potential future components issues to watch out for. GREAT JOB!!

  • Review 3 (2024-11-05 - Rating: 5)

    Chapman air completed maintenance on both of my units. Bobby arrived on time and explained the entire process. He was thorough, knowledgeable, and professional. The invoice I received was a detailed recap of his work. I’m a very satisfied customer.Holly Veazey

  • Review 4 (2024-12-12 - Rating: 5)

    We’ve been customers of Chapman for over a decade. In fact, they installed our original system in our house when we built it. Over the years they’ve continued to provide excellent service and their technicians, especially Bobby, are extremely professional. Would recommend Bobby & Chapman to any family doing new construction, renovations or for routine maintenance work.

  • Review 5 (2024-10-25 - Rating: 5)

    This season, Dwayne performed the servicing of our units. Another job well done. Dwayne was prompt, courteous and professional. Continue to have the highest confidence in Chapman.David and Tendo did a great job servicing our air units. They were prompt, courteous, knowledgeable and very cautious on entry and exit to our home. David has serviced our units for years and always takes the time to walk us through his observations and the performance of the units. I have the highest confidence in David and Tendo, and highly recommend Chapman.

  • Review 6 (2024-08-24 - Rating: 5)

    Chapman Air has always provided top quality service. Bobby is the best we’ve had and will continue to use Chapman as our servicer.

  • Review 7 (2024-07-18 - Rating: 5)

    Chapman has been helping us maintain the HVAC systems in our stores for many years. They provide quality work and do their best to schedule us as quickly as possible. Karen is always friendly and nice to work with.

  • Review 8 (2024-08-03 - Rating: 5)

    Bobby from Chapman is the best. He’s always responsive and is incredibly knowledgeable and helpful. He got us totally set up at our new place, even as things were crazy during our remodel!

  • Review 9 (2024-09-22 - Rating: 5)

    Company is right on-- prompt, responsive, good natured serviceman who liked our dogs. Recommend them highly. Do ask for Dwayne!!

  • Review 10 (2024-08-27 - Rating: 5)

    Dwayne was Fantastic! The after hours response time was quick and efficient! Thank you so much for responding quickly and getting my AC back up and running ! Highly recommend Chapman Air!!

  • Review 11 (2025-02-04 - Rating: 5)

    Thank you to Alex and Dwayne for their professionalism and competence in assessing and completing the needed repairs to our heating system.

  • Review 12 (2024-04-29 - Rating: 5)

    Alex took his time to troubleshoot and found the issues with my unit that appears to have been overlooked by other Chapman technicians in the past.He is very thorough, professional and I really appreciate that.I will request to have him next time I need a check up!

  • Review 13 (2023-11-03 - Rating: 5)

    I have used Chapman for the past 9 years for my annual maintenance as well as other minor problems. They are always so easy to work with in setting up appts and always let me know when the technician is on his way. The techs have always been pleasant, easy to work with, informative and helpful. Thumbs up and 5 stars!

  • Review 14 (2024-01-23 - Rating: 5)

    I have used Chapman a couple of times and they were great. But this last time was even better! Dwayne did a fantastic job explaining the issue with my old unit. He was very professional and kind to my yappy little dog. Two thumbs up. Thanks again, Dwayne.

  • Review 15 (2024-12-04 - Rating: 5)

    Excellent HVAC company. Dwayne checked our systems. He was very professional and courteous.

  • Review 16 (2024-05-03 - Rating: 5)

    Alexander was outstanding! Very friendly, professional and informative. He is a great representative for your company. Very impressive!5/3/24. Bobby and Foley did a great job! Very friendly and helpful. Excellent customer service again! Thank you

  • Review 17 (2024-05-01 - Rating: 5)

    Bobby did a superb job today! Very thorough & efficient. Also, very customer service oriented with his personality & overall manners. Will request him for the next service. Thank you!

  • Review 18 (2024-06-13 - Rating: 5)

    Bobby was professional, nice, on time, efficient, answered all of my questions and did a great job performing my service-AS ALWAYS! I enjoyed meeting Tendo today also.

  • Review 19 (2025-02-13 - Rating: 5)

    Chapman Installed and services our HVAC systems, and have been responsive to my calls and services requests.Alex and Dwayne arrived on time and repair a unit quickly today.

  • Review 20 (2024-01-26 - Rating: 5)

    Requested Dwayne to handle the winter check up for the systems. He approaches his work so professionally. In this visit, his assistant Edwin was just as professional. They are knowledgeable and very informative as well as extremely polite. They do a great job with maintaining the HVAC.

  • Review 21 (2024-03-27 - Rating: 5)

    Bobby and Foley were super professional on time and very thorough. They performed regular maintenance on all of our units and investigated and troubleshooted few questions I had Highly recommend them!

  • Review 22 (2023-04-17 - Rating: 5)

    We have been using Chapman at our 2 businesses and our home since 2014. Whenever we need service I just give Karen a call and she gets us on the schedule usually the same day or the next day. The techs are polite and knowledgeable. I have dealt with the same tech, David, for many years. Hes always on time and honest, never trying to tell us we need unnecessary repairs.

  • Review 23 (2023-06-14 - Rating: 5)

    Chapman air was fantastic!! I might be extra excited that I have my air back. But Dwayne made the process so easy, he explained everything to me and I have lots of questions so thank you so much. He had me up and running in no time! My kids were so grateful because it was hot!!!! I will never use anyone else. I felt like family was taking care of me! Thank you Dwayne!!

  • Review 24 (2024-01-25 - Rating: 5)

    Alexander, from Chapman Air & Heat, just did the winter service on our Trane system. He was extremely courteous, professional, and thorough. He explained the safety controls in the system and how he tested them all. I was very pleased with his work.

  • Review 25 (2023-04-15 - Rating: 5)

    We have been using Chapman Air for the past few years after our previous A/C company increased their rates. So far we are completely happy with their service. Their service men are friendly and competent. They also are very clean. No mud or debris brought in after servicing the outdoor unit. Highly recommend.

  • Review 26 (2023-11-29 - Rating: 5)

    I just had a great expereince with David and Robert from Chapman Air & Heat. They were like a breath of fresh air following my dealings with a previous company. In this industry dealing with people you can trust is always a challenge and these two guys were as honest as the day is long. This guys are both great ambassadors for Chapman Air & Heat.

  • Review 27 (2023-08-05 - Rating: 5)

    I’ve been using Chapman Air for years, as they also installed our system. Bobby always shows up on time. When he is here, he abides to the special requests we have. He is also very knowledgeable and courteous. I will always request his services first if he is available.

  • Review 28 (2023-05-11 - Rating: 5)

    As always, David Miles with Chapman Air & Heat, did a great job checking and maintaining my air conditioning system. They call ahead to let me know they are on the way, arrive on time, perform the service in a professional and efficient manner and alert me to any issues that need to be resolved. I always feel confident in their recommendations and that my A/C will run well throughout the summer.

  • Review 29 (2024-01-23 - Rating: 5)

    Dwayne is the best tech Iv had with Chapman haeating and air !! Very fast and efficient and extremely knowledgeable. Definitely recommend requesting him. Iv had no issues since!

  • Review 30 (2024-05-13 - Rating: 5)

    Alexander and Tendo Edmond provided superb service. Chapman Air&Heat is a top company always provides excellent customer service and professional technicians.

  • Review 31 (2024-05-16 - Rating: 5)

    Chapman air completed the summer maintenance on all my units with care and reassurance that things are being done correctly. I really appreciate Bobby who was leading the service with his helper. He has been servicing my units since 2017. They changed out my filters and did a great job. I really appreciate the customer service and support!

  • Review 32 (2024-04-18 - Rating: 5)

    David and Tendo did the maintenance on our AC units and then came back to repair a leak in the coil. They were very clean and worked quickly and efficiently to get our AC up and running again.

  • Review 33 (2023-03-02 - Rating: 5)

    Chapman is a fantastic company. Tommy came out, reviewed the situation and gave me great equipment and pricing options! Installation of our new AC system was done very quickly and professionally! Could not be happier! I highly recommend Chapman Air and Heat for all your HVAC needs!

  • Review 34 (2023-04-20 - Rating: 5)

    David Miles and Anthony Carter once again did an excellent job of servicing our HVAC system. They arrived promptly at the scheduled time and quickly worked through all needed actions. Additionally, they went above and beyond by cleaning leaves out of our three outside units. Their professional and friendly service is among the many reasons we have remained a loyal Chapman customer for years.

  • Review 35 (2024-05-22 - Rating: 5)

    Wow! Chapman did a great job on our new Sharif Munir home HVAC system. Also impressive is the maintenance follow up by the team and Su. True excellence in service.

  • Review 36 (2023-06-16 - Rating: 5)

    I couldnt get my air conditioning to work properly. My best friend had referred me to this company. So I had the honors of meeting the best man for the job Dewayne Kay he showed up on time, was efficient and a gentlemen. Id highly recommend if you need the job done right Dewayne Kay is definitely the man! 🙌 Thanks agan!!

  • Review 37 (2024-05-09 - Rating: 5)

    Dewayne goes beyond his way to get u handled. Not only did he do the tune up on my ac . He also made sure everything else was working like it was suppose to be. Anytime I need something done Ill call Chapman to set up an appointment and ask for Dewayne to come out. Hes got a great since of humor and polite.Thanks Chapman.

  • Review 38 (2023-07-27 - Rating: 5)

    Bobby came out to do my AC Tuneup today on 2 Carrier units. He did a wonderful job at the quoted price. Chapman Air & Heat is now my new A/C service company.

  • Review 39 (2023-06-02 - Rating: 5)

    Bobby and his assistant did a wonderful job checking my A/C unit that wasn’t cooling. They were able to quickly diagnosis and repair the issue and make all required repairs at the same time. When they were done the A/C unit was up and running!! I was vey satisfied with their work, experience and knowledge!

  • Review 40 (2024-05-02 - Rating: 5)

    Bobby was great!! Excellent job making sure my A/C HVAC systems are doing great. They are detailed and very friendly always.

  • Review 41 (2023-06-05 - Rating: 5)

    As always, Bobby did a great job inspecting and maintaining the multiple units in our home. He kept me informed throughout and described in detail the status of all the equipment. We appreciate his professionalism.

  • Review 42 (2023-07-12 - Rating: 5)

    Had a great experience yesterday with Chapman Heating & Air. Dwayne was courteous and professional. Appreciated his input and honesty. They’re my go-to for AC/Heating issues going forward.

  • Review 43 (2023-07-24 - Rating: 5)

    Chapman worked to get an estimate and repair our AC quickly. They were prompt, professional, thorough and courteous. We would definitely recommend them.

  • Review 44 (2023-04-19 - Rating: 5)

    My prayers were answered when I called Chapman Air & Heat. Dealing with old age parents arguing about why the AC is not working it’s a job! Dad of course blames mom for changing batteries on the thermostat, dad says she breaks everything she touches (like his heart) lol … getting those two on the same page is tough. Technicians Bobby/Zach come to my parents’ house on time as promised giving me heads up when in route, they were amazing, professional, and courteous from start to finish. It ended up being a faulty thermostat … and no, mom didn’t break it. Bobby/Zach were able to replace it and get AC working again for the oldies.Thank you, Chapman Air, for keeping our DUCTS in a row …!!!

  • Review 45 (2023-07-01 - Rating: 5)

    The team is always very professional , specifically Bobby who does the maintenance on our units . What an outstanding job he does every time . He pays great attention to detail. We definitely recommend using their service.

  • Review 46 (2024-01-16 - Rating: 5)

    David and Edwin did a fabulous job. I can always rely on Chapman to fix my HVAC issues in a timely and professional manner.

  • Review 47 (2014-10-27 - Rating: 5)

    Chapman has done an excellent job supporting me in the New Construction of my home. From design through install and support, the team has been professional and on-time. Field service techs did an excellent job in troubleshooting a possible issue we had after initial installation and turn-up. They arrived within an hour of my call to check the possible issue. All was resolved quickly.Also, Carla did an excellent job with the sales/ coordination of my project. She was very helpful, courteous, and professional. I have enjoyed working with the Chapman Heating & Air team...you EXCEEDED my EXPECTATIONS!Thanks,Scott W

  • Review 48 (2023-05-02 - Rating: 5)

    Dwayne and V came out today to install a wiring harness, surge protectors, and insulate some bathroom vents. So friendly and efficient. Will definitely ask for them the next time I have Chapman out.

  • Review 49 (2023-07-01 - Rating: 5)

    Bobby is one of the best, if not the best, a/c technician I have ever known. He is thorough, explains everything he did and is very personable. If you use Chapman Air & Heat, ask for Bobby.

  • Review 50 (2023-02-22 - Rating: 5)

    Been using Chapman Air for many years. We had Dwayne and Zack out today to diagnose/repair our AC system. Very professional and great service!

  • Review 51 (2022-06-24 - Rating: 5)

    Chapman Air & Heat is a very reliable company. I bought my AC unit from them years ago, and whenever I call for service they resolve the issue for the best price. Also, usually very friendly techs.

  • Review 52 (2023-05-06 - Rating: 5)

    My parents used Chapman Air for their new home. Bobby is their technician. In an emergency situation with our AC, I contacted my dad, who then contacted Bobby by text. He immediately got back to my Dad, and our AC was up and running in no time!Thank you to Bobby for going the extra mile and answering a customer’s text on a Friday evening!

  • Review 53 (2024-05-10 - Rating: 5)

    Another great HVAC service from Chapman Air and Bobby! Very patient and detailed oriented. Bobby takes the time to suggest updates and options. Super efficient! Thanks, Bobby!

  • Review 54 (2024-08-23 - Rating: 5)

    Dwayne and Martin killed it! Got my A/C back up and running quickly and affordable in Texas August heat. Thanks, guys!

  • Review 55 (2014-09-23 - Rating: 5)

    I have built two homes in Plano over the past 20 years and the last one had 8 AC/Furnace systems in it. Chapman Air did the installation and zoned it to where it gave me great control over my home and every room stayed cool as needed. They also perform two maintenance visits a year, spring and fall, to keep my equipment operating at peak efficiency. THANK YOU Chapman Air for keeping my home very comfortable and my wife very happy! I am a very satisfied customer and I have already recommended you to my friends. Keep up the good work!

  • Review 56 (2013-06-13 - Rating: 5)

    Chapman Air & Heat is the best of the best when it comes to customer service and taking care of our heating and cooling needs. We are long time customers and after replacing two units this spring, we wanted to write a positive review. Even though we have a service contract with Chapman, we shopped around before replacing our units for price comparison. Chapmans prices were fair, plus an additional discount for customers with service contracts, and the installation was very professional with an accurate estimate and time frame. We always recommend Chapman to our friends and neighbors, and have only heard positive remarks about their service and products. We are very satisfied customers!

  • Review 57 (2020-05-21 - Rating: 5)

    We have had Chapman Heating and Air for many years in our home. They check our Heating and AC system each season. Our service tech Bobby always is very professional and does a great job in taking good care of our home unit. I would recommend Chapman to anyone who wishes to keep their Heating/AC System in good shape.

  • Review 58 (2024-04-23 - Rating: 5)

    Dwayne and Foley were very nice and polite. They left everything in good order.Always great service and efficient.

  • Review 59 (2023-06-06 - Rating: 5)

    Bobby always does an awesome job and is very knowledgeable about our systems. Liz is great to work with in the office and very responsive and accommodating and keeps us informed.

  • Review 60 (2015-07-20 - Rating: 5)

    Bobby, The service Tech always does an excellent, thorough job and I am always confident when he comes to service my units.He knows where everything is and makes my involvement minimal. He also cleans up excellently before leaving and I never need to check on anything because if Bobby did it, it was done right.May I add that he is courteous and personable and I would not want anyone but Bobby to service my units, please.I just resigned for another year before he left.Thanks Chapman Air!Frederick Merrill, Jr.

  • Review 61 (2023-06-30 - Rating: 5)

    Exceptional Service from Raul Govea - A Skilled Air Conditioning TechnicianI recently had the pleasure of hiring Raul Govea as my air conditioning technician, and I cannot express enough how impressed I am with his level of expertise and professionalism. From start to finish, Raul provided a service that exceeded all expectations and left me with a fully functioning and efficient air conditioning system.Upon arriving at my residence, Raul immediately exhibited a friendly and approachable demeanor, which instantly put me at ease. He attentively listened to my concerns about my air conditioners performance and asked pertinent questions to understand the issue thoroughly. His knowledge and understanding of HVAC systems were evident as he explained the potential causes and the steps he would take to diagnose and resolve the problem.Throughout the service, Raul demonstrated an exceptional level of technical proficiency. His diagnostic skills were outstanding, and he swiftly pinpointed the underlying issues with my air conditioning unit. His attention to detail was commendable, and he made sure to check every component to ensure a comprehensive evaluation.What stood out most was Rauls dedication to providing the best possible solution. He was transparent and honest about the necessary repairs and recommended only what was genuinely required to optimize the systems performance. At no point did I feel pressured into unnecessary upgrades or additional services, which is rare in the industry.Rauls work ethic was nothing short of exemplary. He worked diligently and efficiently, making sure every aspect of the repair process was carried out with precision. He took great care in handling the delicate components of the unit, showing respect for my property, and ensuring a tidy workspace when the job was done.Moreover, Rauls professionalism extended beyond technical skills. He took the time to educate me on routine maintenance practices that would help extend the lifespan of my air conditioning system and improve its energy efficiency. His willingness to share knowledge and empower customers with the right information is a testament to his dedication to his craft and customer satisfaction.In conclusion, I wholeheartedly recommend Raul Govea as an air conditioning technician. His expertise, professionalism, and customer-centric approach make him a standout professional in the field. Thanks to his efforts, my air conditioning system now operates flawlessly, providing much-needed comfort during these Texas heat waves. Should I require any future HVAC services, Raul will be my go-to technician without a doubt. If youre looking for a reliable and skilled technician, Raul Govea is the one to call.

  • Review 62 (2024-10-15 - Rating: 5)

    Knowledgeable and efficient. Really appreciated their work. (Bobby/Joel)

  • Review 63 (2023-05-21 - Rating: 5)

    We’ve been using Chapman and their professional team including Bobby for almost 10 years for new construction installation as well as semiannual maintenance. Would recommend them hands down.

  • Review 64 (2023-06-30 - Rating: 5)

    I have been impressed with how punctual this company always is. The technicians are knowledgeable and take time to explain and answer questions. Dwayne and V performed out summer maintenance and we right on time and very thorough.

  • Review 65 (2014-01-08 - Rating: 5)

    My years of dealing with Chapman Air have always been positive and solution oriented. Carla English has been invaluable in getting me to the right people at the right time and taking care of whatever needs were presented. There has never been a problem or issue too tough or too big for her. She is relentless in her pursuit of making people satisfied with the end result. My experience with each individual Ive dealt has been similar. Good people make a good company.

  • Review 66 (2014-08-25 - Rating: 5)

    This past Sunday afternoon I accidentally cut through my AC control cable and called Chapman when I could not get the system to come on after repairing the cable. Josh, the service man on call communicated very well with me about schedule and fees, and before he came out had me check some things to see if he could get me going without having to make a service call.He did have to come out though,and he had my system going in just a few minutes. He also made some quick checks to make sure my unit was properly charged and functioning the way it should. I highly reccommend Chapman. They are responsive and professional.

  • Review 67 (2023-02-23 - Rating: 5)

    Scheduled for a heating issue.Dwayne and Zack were sent to to take a look at the heat unit. very professional service explained the issue what needed to be replaced. Will use Chapman Air and Heat again.

  • Review 68 (2020-08-21 - Rating: 5)

    My technician is Bobby. He is always courteous, competent, and professional. Chapman Air installed the HVAC units in my new build 2 years ago. There has never been a problem.I highly recommend them. Ask for Bobby!

  • Review 69 (2023-03-07 - Rating: 5)

    Dwayne was very knowledgeable and went above and beyond. He was very professional and did the job right. I would like him to be my technician everytime I need Chapmans service

  • Review 70 (2023-03-23 - Rating: 5)

    Excellent experience. All aspects … scheduling and delivery of services. Bobby is a terrific tech! A highly valued service provider. Always request him personally.

  • Review 71 (2023-12-13 - Rating: 5)

    Alex was so knowledgeable, friendly, and patient. He took extra time to explain the thermostat to my senior clients, which was very kind.

  • Review 72 (2023-06-28 - Rating: 5)

    Raul Govea is a very good technicianIn this companyHe is professional and was able to fix the problem in no time.Very happy with his work and the companyChapman Air& Heat that he is working with.

  • Review 73 (2023-06-11 - Rating: 5)

    I so rarely take the time to write reviews but when the service I receive is as stellar as it was with Chapman - specifically Zach - I happily take time to praise his timeliness, professionalism, and patience with me as I know little about HVAC. He explained everything in away that I could understand, & removed any worry of being taken advantage of since my husband was out of town. A great experience altogether that also led to me highly recommend this service, especially zack, to all my friends and family in North Texas. I COULD NOT imagine going elsewhere for my HVAC needs! Thank you so much to Zach. If I owned an HVAC company, I admit Id do whatever it takes to lure him away. Im probably not the first person to say this & probably wont be the last. Hopefully I get first dibs on him 😊

  • Review 74 (2023-06-02 - Rating: 5)

    We love Chapman Heat and Air and have been using them for 11 years. David and Voltaire are wonderful and appreciate their service!

  • Review 75 (2016-02-19 - Rating: 5)

    This business was first class from start to finish. Tom came out and gave a very thorough description of different units and how they work. He was very honest about what we needed for our house and did not go for the big sale. I had a proposal the next day on several units and they were willing to work within our budget when we made the decision. The installation today was just as great. The installers were here on time, 8:30am, and finished the job at about 5:30pm. They were extremely nice, courteous, clean and very respectful to make sure I was ok with everything they were doing. They took a lot of time testing everything to make sure it worked properly, and then showing me how to use everything. The system is awesome. I look forward to working with them in the future and would highly recommend them.

  • Review 76 (2022-09-16 - Rating: 5)

    The guys were on time, respectful and answered all my questions. Most of all they did it right the first time. The supervisor came thru several days later to Insure all was well and it was. Great experience. Would recommend to family and friends.

  • Review 77 (2023-03-02 - Rating: 5)

    Zachary was very professional and provided all the information we needed. It was a pleasant experience and he was very knowledgeable, friendly, attentive and helpful. I recommend Zachary 100 percent.

  • Review 78 (2023-03-02 - Rating: 5)

    Zachary was really knowledgeable and helpful when explaining our issues we were having and getting them corrected. Definitely recommend Chapman Air and Heat!

  • Review 79 (2014-03-15 - Rating: 4)

    Chapman Air & Heat replaced our entire heating / cooling system. We were very pleased with the system until about 13 months later when the cooling coil developed a leak due to a manufacturers defect. The parts were covered by warranty, but the 1 year labor warranty had expired by 3 weeks. Chapman replaced the defective parts immediately, and then took some time to negotiate a fair labor cost with me. While I would have preferred no cost, and Chapman would have preferred their full labor rate, the price settled on was fair to both parties, and was handled professionally. I will continue to use Chapman Air & Heat for my heating and cooling needs.

  • Review 80 (2017-04-21 - Rating: 5)

    So thankful we found Chapman Air & Heat to service our HVAC system. We went through two other companies and wasted a lot of time off work, waiting at home for service folks who did not arrive on time, did not know Trane systems, and did not fix our issue. And then we found Chapman :). They quickly called me back and sent an expert technician who arrived at the time promised. He quickly fixed our issue and was very knowledgeable and professional. Thank you, Chapman!

  • Review 81 (2023-03-10 - Rating: 5)

    Saw Chapmen air truck pull up today at Arbys. In Dallas. Met Tommy who was an excellent and respectful employee. I asked him a few questions about my ac uint and he gave me a few pointers. That fixed my problem!!!! I am going call Chapmen air in May to possibly replace my ac unit.

  • Review 82 (2023-06-09 - Rating: 5)

    Zach E. Was amazing, good customer service etc. he knew the exact problem with my unit and even showed me what the problem was! I now know where I’m going if I have any more future problems! You guys are amazing keep up the good work!

  • Review 83 (2014-08-07 - Rating: 5)

    I have used your services for several years and at times been on your annual service contracts. I am usually pleased but at times have been concerned at how quickly the serviceman is finished with cleaning/washing the units outside. I was extremely impressed this week at how the serviceman quickly walked through the basement and the three floors to assess the units before starting his work and how thorough he was in cleaning the outside units. As it was taking him longer than others had ever taken, I would look out the window to see what he was doing. He took the front off and was scrubbing and hosing thoroughly all three units. When he came inside to take care of the indoor units, he was quite sweaty (and still smelled good), pants wet from the hosing and changed out of his rubber boots. He replaced the one filter I had requested and then changed the second after showing it to me and getting my approval. Before leaving, he asked me to join him outside so that he could point out to me the deterioration of one of the units that could possibly be on the brink of going out. I liked his service very much--quiet, professional, hardworking. I feel I got my moneys worth. Thank you!!

  • Review 84 (2014-07-30 - Rating: 5)

    Unexpected service! Fast, Friendly and Reliable! I called Chapman Air because of a trusted friends recommendation. (A friend who has been in the business for over 30 years, but only works on commercial accounts). He told me to call Chapman about my 3 year old TRANE and that it was probably a simple fix. I spoke to Vicki and was blown away by the level of service and follow-up. In addition to my appointment, she told me who would call to confirm, and even who my technician would be. They were all as professional and helpful as my first interaction with Vicki. Vicki then took the time to personally ensure all of my warranty records were up to date with TRANE. And throughout the process called just to provide updates. Customer service in this generation has become so poor, that I dont even think I have expectations. Were usually just a number and dollar sign, but not so with Chapman Air. Vicki completely stopped me in my tracks with her service and follow-up.It all rises and falls on leadership, so without even knowing Marvin Chapman, I know what his values are because of how his staff operates. The only call for your HVAC needs!

  • Review 85 (2014-04-01 - Rating: 5)

    I called in a few weeks ago and I wish I could remember who I spoke with but regardless. I told her my unit would not come on. She asked me about the type of t-stat I had and when I changed the battery last I didnt know it used one. I put a new one in and the system worked. I called back to thank her because she could have scheduled a service call which I would have paid only to be told it was the battery. I appreciate the help for helping save the money. Please tell Mr. Chapman thank you for having such fine technicians.

  • Review 86 (2024-01-23 - Rating: 5)

    Dwayne has always provided exceptional service. He’s always been transparent and trustworthy. I wouldn’t trust anyone else!

  • Review 87 (2014-02-03 - Rating: 5)

    We really appreciate the quick response in getting our furnace fixed. It went out sometime during the night this past Monday and woke up to a very cold house. Called Chapman and by 8:30 AM, Dean was here. Thanks again for a job well done. We have used you guys for years and you have always been Johnny-on-the-spot. Thanks again.

  • Review 88 (2016-04-21 - Rating: 5)

    Today was the first time Ive used Chapman Air, and I couldnt be more impressed! Gerardo was our technician and he was extremely knowledgeable and polite. He explained all the work he was doing and even showed me pictures of the work he completed. As he was working, my AC kicked on with more cooling power than I had felt in years! My house is actually COLD! I signed up for the prepaid service and Im looking forward to having a cool house all summer! Thank you Gerardo and Chapman Air!

  • Review 89 (2022-09-14 - Rating: 5)

    David saved me few hundred bugs as Kenny air bridges tried to sell big repair when it just needed filter change. David is very informative, he explained everything in detail. Would call him again if need help.

  • Review 90 (2023-05-17 - Rating: 5)

    Chapman come out quickly and repaired our AC unit on Friday afternoon. Their scheduler, Liz is always especially helpful!

  • Review 91 (2020-06-18 - Rating: 5)

    Bobby came out to do routine maintenance on our 4 systems. He is personable, professional, and through. He certainly seems to know what he is doing. I appreciate that. Its good to have someone I can depend upon. Thank you!

  • Review 92 (2015-05-04 - Rating: 5)

    We have the highest praise for Chapman HVAC. When our 20 year-old HVAC system unexpectedly failed, we requested proposals from 9 companies (including the big box stores) to replace for our system (A/C and furnace). Three of the proposals were price competitive, one of which was Chapman.During our selection process, we came to understand that installation of the system is as important as the quality of the equipment. Poorly installed equipment can’t function efficiently or reliably. After carefully considering all the factors, we selected Chapman. They’ve been in the HVAC business for more than 30 years. As Chapman claims, they’re ‘large enough to serve, and small enough to care’.The Chapman representative and installer-technicians were not only competent and knowledgeable, but were also quite courteous. The installation team was prompt and efficient. We were surprised at how quickly and carefully the project was completed. Where needed, they made custom modifications to adapt to our existing duct-work at no extra charge. The jobsite was left as tidy as before. They went the extra mile to make sure we were satisfied - and we are.Because manufacturer warranties require periodic maintenance, we also selected Chapman’s annual service plan. Because they’re a local company with rapid response teams, we’re comfortable that Chapman will be available if we ever have an unexpected loss of heat or A/C.

  • Review 93 (2014-08-27 - Rating: 5)

    My sincerest gratitude for the great service I received from your dispatcher, Sandra. She provided the upmost respect and patience when I called needing my AC serviced. Thank you Sandra for going above and beyond in offering great customer service!From a happy Chapman customer 

  • Review 94 (2013-06-11 - Rating: 5)

    Chapman Air & Heat installed our new Trane XL20i last month and we are 100% satisfied with the installation and the professionalism of the installers. We also had a new duct system installed and the amount of dust in our home has been greatly reduced plus no more hot and cold spots. I highly recommend Chapman.

  • Review 95 (2015-08-11 - Rating: 5)

    Chapman air has bent over backwards for me, even when things did not look good. Thank you Mr Chapman for being compassionate, and to Tom for being the kindest saleperson I have ever met. I would highly recommend Chapman air to anybody who needs air conditioning.

  • Review 96 (2023-01-26 - Rating: 5)

    David at Chapman Air is amazing. I request him every time. He knows where everything is and if there is a problem fixes it as quickly and easily as possible Thanks so much!!!!

  • Review 97 (2023-10-27 - Rating: 5)

    Alex and Voltaire serviced my Trane furnace as well as installed my honeywell Smart thermostat. Friendly and helpful.

  • Review 98 (2023-03-03 - Rating: 5)

    Years of outstanding service! I always speak with Liz, she’s a joy and always so sweet. Service is always great. My family always recommends this company for a/c maintenance.

  • Review 99 (2020-06-30 - Rating: 5)

    Bobby is top notch. He is professional & thorough. We trust him with our two systems every year. Their annual check up program is well worth it.

  • Review 100 (2014-08-26 - Rating: 5)

    In June we had your company replace our 30 year old ductwork and add some supply vents to correct an air balance issue (not enough air to some rooms.) We were very impressed with your crew. They were on time, professional and NEAT. They prepped their work areas in advance to minimize the dust. I had imagined there would be dust and debris left behind after this type of installation, but was pleasantly surprised.BTW, the air balance issue is corrected and we have already seen a decrease in our electric bill-as compared to last summer.Thanks for a job well done.

  • Review 101 (2023-04-14 - Rating: 4)

    Bobby always does a great job keeping my air/heat maintained and repaired if necessary. I always ask for Bobby. He is the best.

  • Review 102 (2024-01-23 - Rating: 5)

    Dwayne was a rockstar! Very professional and straight to the point. 10/10 highly recommend.

  • Review 103 (2014-01-08 - Rating: 5)

    Chapman came to my rescue! A friend refered them to me after my heat suddenly stopped working. The customer service was great!! My younger children were home and starting to get cold, and they really seemed concerned. Chapmen took care of the problem and saved our day!!

  • Review 104 (2023-06-12 - Rating: 5)

    We had Bobby come out to fix an A/C unit in an upstairs bedroom. He was very nice and did a great job, correcting a mistake another company had made.

  • Review 105 (2014-07-05 - Rating: 4)

    Chapman was very timely and responsive, and fixed my problem. The supervisor came onsite after initially running into a problem with a technician who did not correctly identify the A/C problem. He made it right, didnt up charge me, and was extremely professional. I will use them again in the future.

  • Review 106 (2023-06-02 - Rating: 5)

    David and Voltaire were very efficient and helpful. They did a great job explaining the correct solution to the issues with multiple units.

  • Review 107 (2013-06-14 - Rating: 5)

    I wanted to thank Chapman for their excellent customer services. Their prompt response to me needs when my AC went out. Install went very well and smooth. I thank you again for all the professionalism.

  • Review 108 (2024-05-03 - Rating: 5)

    Technician (Bobby) was professional, displayed excellent knowledge and extremely thorough. He answered all of our questions and went above and beyond our expectations!!

  • Review 109 (2023-03-03 - Rating: 5)

    Great company! You can tell that Nita is compassionate about what she does! And the people really take care of you and all your needs.

  • Review 110 (2023-03-03 - Rating: 5)

    Nita has been accurate and professional everytime I have had to deal with her. Such a great person to conversate with. Highly recommended.

  • Review 111 (2023-06-24 - Rating: 5)

    Bobby always changes our A/C filters and maintains our units and is always friendly and professional. Keep up the great work.

  • Review 112 (2023-06-09 - Rating: 5)

    Zack E. was extremely thorough in maintenance of both my units. He took pictures and explained in detail the process and condition of my air conditioner units

  • Review 113 (2023-03-19 - Rating: 5)

    The owner of the company is nice and friendly. I had a good conversation with him. Hopefully they will do a good job for you.

  • Review 114 (2014-08-27 - Rating: 5)

    I called chapman to fix my ac unit and it was the best service I have received by far! The technician was outstanding and the dispatch was very helpful and nice, I loved the fast service. Very pleased with this chapmans service, I highly recommend it to anyone in need of their ac unit to be fixed

  • Review 115 (2023-12-28 - Rating: 5)

    Alexander did an excellent job. Courteous, explained everything he did, was very thorough!

  • Review 116 (2024-04-09 - Rating: 5)

    Bobby and Voltanc came out and diagnosed and fix my issue. They were fast and efficient.

  • Review 117 (2023-05-02 - Rating: 5)

    Dwayne & V were very thorough and easy to work with. Dwayne answered all my questions. I look forward to seeing them in the fall.

  • Review 118 (2012-08-28 - Rating: 5)

    Thank you for sending great guys to my house to complete the a/c work Gerardo and his partner worked hard and diligently, they have always done such a great job! Again thank you for employing such great individuals

  • Review 119 (2023-09-11 - Rating: 4)

    Good explanation of the issue with the AC’s but still did not solve the issue with inadequate AC cooling in several rooms of my home. I am still using fans in my den to make it cooler.

  • Review 120 (2023-03-02 - Rating: 5)

    Tommy was very helpful and informative will definitely use Chapman again In the future

  • Review 121 (2023-03-08 - Rating: 5)

    Called in and I spoke with a Karen baker she helped me very well she seems like a great woman that knows what I needed done

  • Review 122 (2023-09-11 - Rating: 5)

    Great service at a great price. Technician was very informative and help. AC runs great now!

  • Review 123 (2023-04-18 - Rating: 5)

    Bobby was great technician very thorough and giving the customer updates on the service first class all the way around

  • Review 124 (2023-04-24 - Rating: 5)

    Thank you to Dwayne and V for a great job today keeping all the A/Cs running and in great shape. Always appreciate your hard work.

  • Review 125 (2015-07-18 - Rating: 5)

    What a great a experience! The worker (David) was prompt, efficient, and friendly. Pricing was awesome! We will definitely use this company again!

  • Review 126 (2024-03-21 - Rating: 5)

    Dwayne and Foley were fantastic from Chapman Air!!! Very thorough!!!

  • Review 127 (2023-09-29 - Rating: 5)

    Alexander was extremely nice and professional. He was clean and a fantastic technician!!!

  • Review 128 (2023-03-02 - Rating: 5)

    I called this morning regarding my air conditioning. I spoke with Karen. She was very professional and helpful.

  • Review 129 (2024-07-05 - Rating: 5)

    Very nice, professional guys. On time, friendly and knowledgeable!

  • Review 130 (2023-03-14 - Rating: 5)

    David always does an outstanding job for us! He is meticulous. OUTSTANDING!

  • Review 131 (2023-05-06 - Rating: 5)

    Bobby with Chapman Air is the reason we are so satisfied with this companyHe is a true professional and cares about his customers!!

  • Review 132 (2023-04-28 - Rating: 5)

    David is very professional and detail oriented. He always does a great job!

  • Review 133 (2023-03-04 - Rating: 5)

    Awesome service! Great customer service from Karen and the guys were very professional who came to the house.

  • Review 134 (2023-04-06 - Rating: 5)

    Bobby’s been servicing my AC units for about 7 years…he’s the best!

  • Review 135 (2015-10-22 - Rating: 5)

    Today I had my yearly heat check and was very pleased. My service person was Bobby. He was very polite and did the job.

  • Review 136 (2023-06-28 - Rating: 5)

    An excellent job, they had already come and they stayed the same until the technician Raul Govea solved the air problem, thanks

  • Review 137 (2023-05-10 - Rating: 5)

    I have used them many times for maintenance and repair and they are very good.

  • Review 138 (2024-04-22 - Rating: 5)

    Great service, kind and professional. Thanks Dwayne and Foley!

  • Review 139 (2023-03-02 - Rating: 5)

    I called and spoke to Liz she was very knowledgeable and helped me considerably.

  • Review 140 (2013-06-10 - Rating: 5)

    My experience with Chapman Air was smooth and efficient. They were prompt and courteous.

  • Review 141 (2023-03-03 - Rating: 5)

    Nita is a rockstar! I’ll be using Chapman heating & air for all my needs!

  • Review 142 (2023-06-28 - Rating: 5)

    Mr. Govea was very professional and he did a great work!

  • Review 143 (2024-01-24 - Rating: 5)

    Duane and Edwin were knowledgeableprofessional and helpful technicians

  • Review 144 (2023-09-11 - Rating: 5)

    Great company, great response time, friendly and competent employees. Highly recommend👍

  • Review 145 (2023-06-01 - Rating: 5)

    Great service. Bobby and Raul are very professional and knowledgeable.

  • Review 146 (2023-06-26 - Rating: 5)

    Highly recommended Chapman Air especially Tech Raul Govea.

  • Review 147 (2023-04-06 - Rating: 5)

    David is excellent technican. Very knowledgeable and great commentator

  • Review 148 (2023-03-03 - Rating: 5)

    If you need help with your heater and ac, this is your place to go! Nita really takes care of you and listens and answered all your questions.

  • Review 149 (2023-06-26 - Rating: 5)

    Tech Raul Govea was awesome and very informative about are system.

  • Review 150 (2023-03-03 - Rating: 5)

    Nita is extremely helpful and cares about HHR customer needs.

  • Review 151 (2023-12-11 - Rating: 5)

    Alexander and Ed are awesome ! Crushed it ! Thx you so much

  • Review 152 (2023-03-05 - Rating: 5)

    Karen was so helpful and friendly on the phone. Great customer service!

  • Review 153 (2023-03-04 - Rating: 5)

    Very professional! I spoke with Karen and quick timely service repair!

  • Review 154 (2023-03-06 - Rating: 5)

    Karen Baker mademy life better! Thank u Karen for everything!

  • Review 155 (2023-06-26 - Rating: 5)

    Tech Raul was very knowledgeable and helped a lot

  • Review 156 (2023-05-23 - Rating: 5)

    Awesome work every time. Would highly recommend.

  • Review 157 (2014-11-17 - Rating: 5)

    A TECH NAMED MARIO CAME OUT TO MY HOUSE TO FIX MY THERMOSTAT AND HE WAS VERY PROFESSIONAL AND INFORMATIVE. THANK YOU CHAPMAN AIR!

  • Review 158 (2023-04-27 - Rating: 5)

    Excellent service by technician David. Very knowledgeable and professional.

  • Review 159 (2023-03-07 - Rating: 5)

    Karen was great on the phone! Very helpful and professional

  • Review 160 (2023-07-02 - Rating: 5)

    Bobby it’s always Great !! VERY HELPFUL andKnowledgeable

  • Review 161 (2023-06-26 - Rating: 5)

    Highly recommend Chapman Air especially Tech Raul Govea.

  • Review 162 (2023-03-02 - Rating: 5)

    I had the pleasure of talking with Nita. Very professional.

  • Review 163 (2023-06-25 - Rating: 5)

    Highly recommend Tech Raul Govea for a maintenance.

  • Review 164 (2023-03-03 - Rating: 5)

    Nita lane is very professional and very outgoing and a people person

  • Review 165 (2023-03-02 - Rating: 5)

    Zachary did a great job!

  • Review 166 (2020-09-18 - Rating: 5)

    Expert technician David Miles repaired air conditioner. Exceptional service.

  • Review 167 (2023-03-05 - Rating: 5)

    I spoke with Karen regarding my AC unit and will be calling back

  • Review 168 (2023-03-03 - Rating: 5)

    Nita is awesome! She goes above and beyond!!!

  • Review 169 (2023-08-16 - Rating: 5)

    Alex and Dwayne were great!

  • Review 170 (2023-03-02 - Rating: 5)

    Zachary was professional and informative.

  • Review 171 (2023-05-18 - Rating: 5)

    Have used company for years and will continue to do so.

  • Review 172 (2023-06-26 - Rating: 5)

    Highly recommend Chapman Air especially Tech Raul Govea.

  • Review 173 (2024-04-03 - Rating: 5)

    Bobby is Always professional

  • Review 174 (2023-06-29 - Rating: 5)

    Great experience with tech Raul Govea

  • Review 175 (2023-03-03 - Rating: 5)

    Great service….. thanks Nita Lane

  • Review 176 (2023-06-28 - Rating: 5)

    Tech Raul Govea was awesome

  • Review 177 (2023-03-05 - Rating: 5)

    Love Karen! Goes above and beyond!!

  • Review 178 (2022-12-16 - Rating: 5)

    Excellent, responsive work

  • Review 179 (2023-06-25 - Rating: 5)

    Highly recommend Chapman Air especially Tech Raul Govea.

  • Review 180 (2023-06-28 - Rating: 5)

    Great experience with tech Raul govea

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