Air Innovations LLC

Photo of Air Innovations LLC

Located in Houston, Texas

Address: 12507 Telge Rd, Cypress, TX 77429, United States

Phone: +1 281-830-2412

Rating: 4.8

Services

  • Online estimates
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Appointment required
  • NFC mobile payments
  • Credit cards

Categories

  • Air conditioning repair service
  • Air conditioning contractor
  • Air conditioning system supplier
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-28 - Rating: 5)

    Travis did an outstanding job! He quickly identified the problem and fixed it efficiently. His expertise and attention to detail were impressive, and he took the time to explain everything clearly in a friendly and professional manner. His knowledge and ability to diagnose issues are truly exceptional. I highly recommend Travis for anyone in need of a skilled and reliable AC technician!.

  • Review 2 (2025-02-19 - Rating: 4)

    My technician Jacob was excellent He gets 5 stars. He took the time to explain what was going on with my HVAC and how he planned to correct it and show me pictures of his work. Overall I couldn’t give them 5 stars because when I called to schedule the appointment, the young lady only quoted the price of the service and never mentioned a dispatch fee which I wasn’t expecting. Overall, I would definitely use them again and would refer them to other people.

  • Review 3 (2025-02-14 - Rating: 5)

    They were very professional and nice. Technician was knowledgeable and checked my system. Turns out it was a thermostat and he got me a new one installed and it works like a charm! Thank you Air Innovations!

  • Review 4 (2025-02-07 - Rating: 5)

    Travis did a great job at checking out our new house. He helped us pick up the proper filters online and let us know that we have possible rodent issues and to keep an eye on that. We plan to use Air Innovations over this next year.

  • Review 5 (2024-12-22 - Rating: 5)

    Travis was my technician and he did an awesome job for my fall inspection and my diamond club membership. He recognized things right away that were not right in the unit and quickly fixed them the way they should be in the first place. He also identified other areas of concern in the conditioned space that may be effecting the cooling and heating of the home. I highly recommend Travis !

  • Review 6 (2024-12-09 - Rating: 5)

    Great custom service when I called. Very polite and professional but in a friendly way. The technician Abran was awesome! He was able to diagnose the problem and explained how things could be resolved. Great experience. Thanks!

  • Review 7 (2024-11-05 - Rating: 5)

    Excellent service and knowledgeable team. I would recommend this team to anyone looking to build their home. They have come back to our house any time we have had an issue with any equipment and have been very timely and helpful. Probably one of the best subs we had when we built our house!

  • Review 8 (2024-10-30 - Rating: 5)

    I have to name names in this review. I bought my house two years ago. The entire system, as I understand it, was wired incorrectly. Ben spent the entire first year fixing another company’s mess. Many techs would have given up and just said can’t do it. I ask for Ben every time I call. He is always honest with me and he does a great job. I saw him today for my semi-annual check up. Because I trust Ben, I’m hopeful Air Innovation will allow me to ask for him!

  • Review 9 (2025-01-22 - Rating: 5)

    I called this Company at the worse possible time the day before the big artic freeze with my main floor heater stopped working. I called around 2pm and they fit me in, and Chris the service tech was very polite and knowledgeable on my unit and was able to repair it. This was a life savier for us. I will definitely use this Company again.

  • Review 10 (2024-10-30 - Rating: 5)

    We’ve had recurring issues with high humidity in our rental home and the leasing agency usually calls Air Innovations. Every time they’ve come out it’s been excellent service. Very thorough and they always explain things in depth so I know what’s going on and what they did. Travis was here today for the second time and I couldn’t say anything negative about him if I tried! Josh (I think?) was here as well and he explained everything that was done and what I should expect to see going forward. Thank you all!

  • Review 11 (2024-11-01 - Rating: 5)

    Travis went above and beyond my expectations! Communication A+ and took the time to show me what he was doing, explain the costs, and how I could help save money in the future. I would hire Air Innovations again and highly recommend Travis!

  • Review 12 (2024-12-27 - Rating: 5)

    Excellent service. The technician (Travis) took all the time required to exhaustively check the unit inside and outside the house. He also explained me ways to improve performance of the unit and answered all my questions. Highly recommended

  • Review 13 (2024-10-30 - Rating: 5)

    Mr.Ben McCarry has been servicing for us for last many years. We are very satisfied with his thorough and detail work, so much so that we recommend Air Innovation and Mr.Ben to most of our friends and family. Thank You for the great service!

  • Review 14 (2024-11-16 - Rating: 5)

    Explained the process and importance of maintenance. Pointed out the fresh air intake filter need changed something the builder neglected to tell me I had or need to maintain. New systems are finicky. Your tech saved me financial pain down the road. Thank you

  • Review 15 (2024-09-12 - Rating: 5)

    I salute the two gentlemen that came out to assist me with our AC unit programming. They were very patient, professional, and knowledgeable as they explained the system, and answered my many questions. They also assisted us with registering our equipment, which is a great help. Thanks Air Innovation for caring about your customers.

  • Review 16 (2024-10-18 - Rating: 5)

    Id be less upset that you were tailgating me, and that you cut in from of me, if you could manage to learn how blinkers work. Unit 69, fitting. Edit. Company response to the general public shows integrity, hopefully the driver was at least spoken to and this isnt just a meaningless response. Thank you

  • Review 17 (2024-12-04 - Rating: 5)

    They were accurate, professional and the most honest guys Ive dealt with in a very long time; especially in my panic just hours b4 the Thanksgiving holiday. Thank you Air Innovations 🦃🦃🦃

  • Review 18 (2024-09-19 - Rating: 5)

    Very fast. Ac went out on Friday. Paid extra for the guy to come out and was there within the hour. Had parts in stock and fixed it Tuesday. Luckily under warranty so not too bad on the pricing

  • Review 19 (2024-10-07 - Rating: 5)

    Knowledgeable, polite, works with the client to solve any issues one might have. Awesome follow up. Would recommend to service your Air Conditioning Units needs.

  • Review 20 (2024-12-17 - Rating: 5)

    Amazing team. Manny came to review our system. Very thorough and knowledgeable, and punctual as well. Would definitely recommend.

  • Review 21 (2024-11-26 - Rating: 5)

    Travis came by today for our biannual inspection and was friendly, professional, knowledgeable, and quick. I highly recommend Air Innovations for all your HVAC needs.

  • Review 22 (2024-09-04 - Rating: 5)

    We had some questions about our a/c and Air Innovations was the company who installed it in our new home. When I called they were very helpful and sent someone out to check our system and answer the questions we had.Very pleased with the company and the technician who came out was very polite and helpful.I would recommend this company!

  • Review 23 (2024-11-05 - Rating: 5)

    Ben is a great tech. Very friendly and helpful. Answered all our questions/ concerns. We have requested to have him back on the next visit

  • Review 24 (2024-04-08 - Rating: 5)

    We wanted to express our sincere gratitude for the excellent customer service provided to us recently. Last week, we submitted a service request for our upstairs unit, and we were pleasantly surprised to be able to schedule a visit from a technician within just a day of submitting our request. Manny, the technician who assisted us, was truly exceptional. He was prompt, knowledgeable, and demonstrated utmost respect for our property throughout the service call.Even though the issue turned out to be minor, Manny approached it with the utmost professionalism and attention to detail. He worked diligently to resolve the problem and ensured that all of our questions were thoroughly answered and any concerns addressed. Mannys dedication to his work and his commitment to customer satisfaction did not go unnoticed, and we are truly appreciative of his efforts. Thank you for providing such outstanding service.

  • Review 25 (2024-10-17 - Rating: 5)

    Experts. I had 2 companies come out to check my ac and none of them noticed the things they did. Install was quick and they were easy to work with and schedule. Highly recommend

  • Review 26 (2024-11-05 - Rating: 5)

    I was very comfortable and pleased with Ben.He asked questions about my Heater and A/C before he started and was very thorough.I am very happy with Ben’s performance

  • Review 27 (2024-12-05 - Rating: 5)

    Christopher Hughes is extremely easy to work with and did a great job! I’m very satisfied with his work.

  • Review 28 (2024-07-24 - Rating: 5)

    Our technician Chad was amazing. It shows he really cares about his job. He came out to do an air balancing after we had another technician come out and just adjusted the vents. Chad took the time to check all rooms, make sure the air was cooling and we saw instant improvement. I am so glad he came out!!! Thank you! We will FINALLY have a cool good night sleep!

  • Review 29 (2024-10-30 - Rating: 5)

    Technician arrived on time and was pleasant and professional. Serviced our heater and made several recomendations.

  • Review 30 (2024-10-15 - Rating: 5)

    Kelly and Troy are great friends. I love my AC unit. I would recommend their company to anyone.

  • Review 31 (2024-10-29 - Rating: 5)

    Always on time and does a great job. I appreciate the ladies in the office. I have medical issues and have to stay cool. I appreciate their ability to get things done.They are going to file the warranty information with Carrier. I really do appreciate that!!Great AC company. The service kept me informed every step of the way today.Just can’t say enough about Air Innovations. They got the system working today. They will put in the equipment when it comes in.GREAT SERVICE

  • Review 32 (2024-08-17 - Rating: 4)

    Ross has been very kind and professional he came home on a Saturday and inspected the AC. He scheduled the coil replacement that happened after three days. In few hours the job was done in a very professional way and now we have our AC back up and running.

  • Review 33 (2024-07-31 - Rating: 5)

    Builder sent air innovation tech over to address an issue. The technician was very courteous and knowledgable. He throughly examined the situation. Even though there was nothing wrong with the setup he still went the extra miles to address the issues that wouldn’t expect an HVAC company to do, while explained everything clearly and concisely. 5 stars all around

  • Review 34 (2024-10-31 - Rating: 5)

    Ben gave excellent service for all heaters and got us ready for winter if this Texas temps ever let us use them eventually😳🙃

  • Review 35 (2024-09-17 - Rating: 5)

    Chad found the source of my water leak. I watched what he did and he gave me instructions on how to maintain on this situation to prevent it from recurring. Great technician. I would recommend him to any homeowner for HVAC service. - Michael Clark

  • Review 36 (2024-08-22 - Rating: 5)

    The service men who have come out to my house are always very nice, they are cautious about not bringing in dirt into the house, so they put shoe coverings on, EVERY time they come into the house.One year, the service man noticed that one of my vent covers had fallen out, and though that was not his job, he reinstalled it for me.Im always more than satisfied by Air Innovations.

  • Review 37 (2024-04-20 - Rating: 5)

    I am extremely pleased with Air Innovations LLC. From Kenna who answered my phone call, she was professional and kind. She got me on an available appointment time, to Ross the technician who showed up on time. He slipped on booties over his shoes and began to look at my A/C and Compressor. He was informative and professional. He had one more customer to see and my house was cooling. We shared a short conversation as he walked to his truck. I am sure I will call them again. Thank you.-D. Riedberger

  • Review 38 (2024-03-06 - Rating: 5)

    Air Innovations are awesome! I recently had issues with both heating and my A/C. One call to Air Innovations resulted in very friendly and efficient service from the office staff who booked the appointment and truly excellent technician service from both Chad and Enrique. I would highly recommend this very reputable company to anyone. Thank you for being an honest and trustworthy company!

  • Review 39 (2024-08-03 - Rating: 5)

    Air Innovations installed my hvac system on my newly renovated house. The system was well designed and functions much better than my prior system. They have provided great service by very knowledgeable technicians.

  • Review 40 (2024-04-15 - Rating: 5)

    Highly recommend Air Innovation LLC to everyone that have issues with their AC, they send out guys that are professional and expertise of what they do and most of all, well respectful of your properties. My professional guy named Emmanuel was all of what I has stated, he did make sure that he doesnt dirty my house with his shoe and he did take times to double checked to ensures everything working properly and everything is clean when he left. Thank you Air Innovation LLC for full filled what I expected and not expected. Excellent job well done and keeping up with the excellent works! Lam

  • Review 41 (2023-10-17 - Rating: 5)

    Went to their office was treated professionally and very courteous they have a beautiful office in northwest houston

  • Review 42 (2024-10-31 - Rating: 5)

    Ben performed our Fall inspection and addressed a couple of concerns. He was quick and thorough.

  • Review 43 (2024-05-23 - Rating: 5)

    Have been having AC problems for months in our brand new house! So many techs came and went and couldnt figure it out until today! My hero was a total gentleman, professional, and best of all fixed the problem! So happy with our experience

  • Review 44 (2023-11-16 - Rating: 5)

    We’re very happy with the service. Technician Travis was so professional and very knowledgeable. He took the time to explain what he did and as well as educated us. Immediately email us detailing the services he did with the a/c and heating. He’s definitely an asset to your company. Keep up the good work, Travis!I highly recommend Air Innovations, LLC (airconditioning & heating) 👍🏻

  • Review 45 (2024-03-14 - Rating: 5)

    Scheduling an appointment was easy, the technicians were on time, and they were very knowledgeable—about my unit, general air conditioning topics, and additional upgrades they could offer to make sure I was taken care of. I also love that their service is for the whole year. No need to pay for appointments twice a year or cold call to get someone out who might already be booked up or have blackout dates.

  • Review 46 (2024-08-13 - Rating: 5)

    The service from my technician were great. They were all knowledgeable, attentive and polite.Travis was one of our technicians.

  • Review 47 (2024-04-04 - Rating: 5)

    Travis performed the Spring maintenance for my air conditioning unit. He was very thorough, very professional, and extremely patient with all of my questions. He explained things as clearly as he could to a layperson. I especially appreciate that he did not exhibit signs of impatience when I asked clarifying questions. Travis is a knowledgeable, friendly and professional technician. A great representative for the Air Innovations company.

  • Review 48 (2024-06-05 - Rating: 5)

    Our technician Travis spent the time to do a thorough inspection of our HVAC system after an already long hot day of work. He was professional and explained the details of his service work. So far Im very pleased with Air Innovations.

  • Review 49 (2024-03-29 - Rating: 5)

    Michelle and Nathan were amazing to work with. Very professional and helpful. Most companies priorities are to up sell you and get you to buy things that aren’t necessary. Nathan quoted me for a 4 ton unit however he discovered that my house would only require a 3 ton unit. Once he found out he called right away to share the good news about saving me thousands of dollars. Class act and I can’t thank air innovations enough

  • Review 50 (2024-07-02 - Rating: 5)

    Emmanuel was pleasant to work with. He diagnosed the problem quickly and repaired the issue. They came the same day I called due to my ac not cooling at all. I will definetly call them again.

  • Review 51 (2024-04-26 - Rating: 5)

    Air Innovations and all their technicians have been great for us. A few years ago they solved a chronic problem that other companies had failed at. Since then we have been happy with their Diamond service plan.

  • Review 52 (2024-03-13 - Rating: 5)

    We have had our system repaired by Air Innovation, and they did a great job. The staff, and technicians were friendly and answered all of my questions. I highly recommend them and definitely will use them again in the future.

  • Review 53 (2024-02-09 - Rating: 5)

    Update: The repair tech Manny who came to resolve my HVAC connection emergency was top notch!! 👍🏼 He asked questions to gain a full understanding of the issue, he was thorough, professional and friendly.Both ladies who answered the phones were also very pleasant. 😊

  • Review 54 (2024-12-12 - Rating: 5)

    Great service from the technician. And he called an hour before he came by. Thanks!!

  • Review 55 (2024-12-12 - Rating: 5)

    Efficient and clearly explained what was probably the issue. Friendly personnel,, which I always experience with Air Innovations.

  • Review 56 (2024-04-10 - Rating: 5)

    Weve been troubleshooting our bath and utility room exhaust fans for many years now. After Ismael recommended installing back drafts, Nathan came out and installed them in the 5 affected areas. Keeping our fingers crossed this has solved the problem while we wait for the hot summer months to arrive.Ismael and Nathan provided much-appreciated information and have been great to work with.

  • Review 57 (2024-05-22 - Rating: 5)

    Technician was very professional and knowledgeable. He got the airconditioner back in working condition very quickly.He was empathetic to our plight. Overall, we had a great experience working with him.

  • Review 58 (2024-08-16 - Rating: 5)

    Used Air Innovations in the past for a second opinion after diagnosis from another company, saved me thousands. Recently called for an issue with great response time and repair was made pretty quickly. I am highly impressed with the technicians skill set diagnosing issues, resolving issues and explaining why and how repair was made. Impressed with the company’s investment ensuring technician are highly trained and very knowledgeable. I will definitely use again and now my go company for all HVAC issues.

  • Review 59 (2024-07-09 - Rating: 5)

    This is my second time using AI in two months, Travis is great, AI is great, they are the first company I will call when needed. As a realtor, I need a reliable company, with friendly employees.

  • Review 60 (2024-08-07 - Rating: 5)

    Very nice & informative, gave me tips and helped restore air in my daughter’s room in less than 45 mins! They even came with shoe guards to protect my new floors!

  • Review 61 (2024-04-25 - Rating: 5)

    Service was great & extra capacitor fully tested & TRAVIS explained to me the numbers testedSergers will be needed as I knew from the fall visit - & I can make an appointment hopefully soon.Both Travis & assistant— were very patient & kind- as an emergency happened while they were here.As my sister & 4 yr grandchild surprise visit -I was taking care of that while AC work was being done—The child had some kind of seizure- & I had to call an ambulance-As the AC JOB WAS FINISHING- I needed to be with the emergency-happening—And both Travis & assistant- witnessed & patiently waited to finish up the documents. They both were also very comforting with sympathies & concern.Travis then finished up with the documents with calmness & reassurance—I asked them both- on the job- have they ever gone thru what we all experienced? They both answered No— it was a 1st time— & truly it was a learning process - for each of us!Thank you Air Innovations— for sending some“GREAT OPERATORS!! “Also thank you for “fitting me into your schedule” today- my one day off from going back & forth for My husband in a nursing facility. Thank you!Linda Andriopoulos

  • Review 62 (2024-03-28 - Rating: 5)

    Manny with Air Innovations was great. Checked my thermostat issue along with my inside and outside units. Very knowledge and explained everything in detail. Great service!

  • Review 63 (2024-12-04 - Rating: 5)

    Excellent and professional service. I will continue to use Air Innovations for future AC needs.

  • Review 64 (2023-12-08 - Rating: 5)

    The technicians are polite, professional & thorough. They found the problem with the whole house humidifier, ordered part, & installed the necessary equipment that works with my air conditioning & heating system. An overall great experience! I would highly recommend this company.

  • Review 65 (2024-03-31 - Rating: 4)

    Excellent service, I wanted to know what and how the air filters were removed and installed. He didnt mind showing me how to do it. Thank you for your kindness. I wished we could have received a text or email for the appointment. I had to leave work within minutes to meet the tech.

  • Review 66 (2024-05-20 - Rating: 5)

    *** Update 5/2024: Emmanuel is now my service tech and he has been a complete life saver! Very knowledgeable, courteous and explained everything to where I could understand what was going on with my system. Again, still highly recommend Air Innovations!Rico is my service tech and he always gives me my 30 minute call ahead, answers any questions I have and explains everything thoroughly. Thank you Rico!Overall Air Innovations has been amazing when it comes to servicing my home. No issues when scheduling or needing a service call. They’re always prompt and professional making sure everything gets done :)

  • Review 67 (2024-09-27 - Rating: 5)

    The Tech that came in was great and answering any questions I have and patient when I didn’t understand.

  • Review 68 (2024-03-12 - Rating: 5)

    We have lived in our new home for less than two months. We had to warranty the A/C work and Air Innovations was sent out.Chad was our tech and I hope you get him if you have to have work done. He was on time, polite and knowledgeable. Chad worked through all of the possible solutions and fixed all of our issues. He even noticed some bad work done by the builder and fixed it too. We are hoping not to have to call Air Innovations back anytime soon, but if we do we know we can count on them.

  • Review 69 (2024-11-01 - Rating: 5)

    Ben was excellent. Very friendly and took care of the repair quickly!

  • Review 70 (2024-04-02 - Rating: 5)

    Chad was my tech. He was friendly and professional. He confirmed what was to be done and completed the work quickly. He reviewed everything and confirmed that the system was fine. I liked he wore booties and cleaned up after himself.

  • Review 71 (2024-08-13 - Rating: 5)

    Service technician was promptly on schedule, courteous, friendly and completed the repairs in short time. Tech was very competent.

  • Review 72 (2024-08-13 - Rating: 4)

    Technician arrived and carried out a detailed inspection of our cooling and heating system. Explained everything very clearly. But had very poor communication from office.

  • Review 73 (2023-04-14 - Rating: 5)

    Brian with Air Innovations did a great job at our home. The thermostat circuit board was defective and he did the assessment and replacement work in about an hour. He was very professional, respectful and friendly. Made sure parts were covered by the warranty. Price was reasonable. Would recommend him and Air Innovations again.

  • Review 74 (2024-03-21 - Rating: 5)

    Technicians were very knowledgeable and friendly. They took care of ordering the parts and installing them the next week. Great customer service! Highly recommend!

  • Review 75 (2024-06-27 - Rating: 5)

    “I am a current maintenance and repair customer of Air Innovations, and I can confidently say that their service is top-notch. From routine maintenance to complex repairs, they have consistently provided reliable and efficient service. The team is knowledgeable, friendly, and always goes the extra mile to ensure customer satisfaction. I trust Air Innovations with all my A/C needs.”

  • Review 76 (2024-04-12 - Rating: 5)

    Travis was an awesome technician. Took the time to explain things and to make sure that everything was working as it should be. If I need service again hopefully he is the person filling the call.

  • Review 77 (2024-03-08 - Rating: 5)

    I’ve used Aur Innovations LLC since moving to Sugar Land four years ago. And have been pleased with service. In particular my Technician BenHe’s alway prompt and professional , and goes above and beyond with great service !

  • Review 78 (2024-05-10 - Rating: 5)

    After confirming there wasn’t an issue with the unit, Travis went above and beyond to search thoroughly until he found the root cause was a leak in the furnace pipe seal. He immediately connected with my builder warranty service and repairs will be scheduled ASAP. Travis exceeded my expectations when he kindly removed an uninvited pest from the attic. Thank you for providing stellar customer service!!

  • Review 79 (2023-11-14 - Rating: 5)

    Cody was an amazing technician. He took the time to check every aspect of our system then explain what he was doing. He wasnt trying to sale me abunch of stuff I didnt need but made sure I knew the options were there. His recommendations made sense to what my house needed and Ill keep them in mind for my next appointment!! Thank you, Cody!!! Highly recommend!!

  • Review 80 (2024-08-30 - Rating: 5)

    Great experience from start to finish. The technician was very professional and took the time to explain everything to me in detail.

  • Review 81 (2023-12-15 - Rating: 5)

    Air Innovations customer service is outstanding. I have regular seasonal service to change filters and check the system for readiness, and the techs have excellent communication before and after the service, and they are friendly and conscientious in their work. I definitely recommend the company, and the service program.

  • Review 82 (2024-01-17 - Rating: 5)

    We had some leaking in one of the vents and they were timely enough to come by and find the source of the issue and fix them in a timely manner. I was happy they were very courteous and respectful. They made sure to address the issue properly and even assured us that if the problem comes back again or worse that they gave their commitment to address it.

  • Review 83 (2024-05-26 - Rating: 5)

    Air Innovations did the new construction installation for our A/C systems. I have continued to use them for the past 3 1/2 years for semi-annual preventative maintenance and inspections. Ricky did our spring check up this morning. He took plenty of time to tell me what he was doing at each step, and why it was done. He provided homeowner tips on how to keep my systems in top shape, efficiency, and prolong their life. He was very thorough, clean, professional and polite. Thanks Ricky and Air Innovations! Update- Fall 2023- Jacob was here to do our fall heater checkup and service. Just like the other technicians, Jacob was on time, professional, and helpful. He gave me options for the best care of our HVAC systems, and provided accurate cost information for all. Thanks again!Update 5/2024- Now nearly 5 years running, they take care of us 2x a year, and on one other occasion when we needed some non-scheduled service. We had our spring maintenance this week, and the technician was exceptionally personable, professional and thorough. I shadowed him in the attic and outside, as I like to understand fully how our systems are doing. He was most willing to explain all the measures and checked parameters and give me a thorough summary once the work was complete. Great job- thanks! 👏🏼

  • Review 84 (2024-02-25 - Rating: 5)

    I have now had three interactions with Air Innovations team members. On each occasion, the technicians were pleasant and knowledgable. They responded to questions about how to efficiently use the HVAC system and recommended pathways to maintain efficiency. When they left, the job was completed.

  • Review 85 (2024-11-16 - Rating: 5)

    They respond quickly and provide follow-up on their work proactively.

  • Review 86 (2023-04-19 - Rating: 5)

    Air Innovations was referred to me by my builder for an AC leak issue. They scheduled an appointment promptly, and the technician arrived on time. He was professional and knowledgeable, quickly diagnosing and repairing the problem. Overall, I had an excellent experience with Air Innovations. They were efficient, provided great customer service, and resolved my issue quickly. I highly recommend them for any air conditioning services.

  • Review 87 (2023-01-04 - Rating: 5)

    Technicians called ahead of time to alert of arrival. Were very polite and considerate of our home. Wire covers on shoes to protect floors/carpet areas.Explained what they were going to do before hand. Shared updates on completion time. Worked very quietly while I was on a work zoom call!Shared the steps taken to resolve our issue!Great service all around!!!

  • Review 88 (2023-10-10 - Rating: 5)

    Great service called at 5:45 pm on Friday, they got to my house in alvin, from cypress and completed the work by 7:11. Granted, nothing was wrong, but the expeditious process was painless! Update: ac went down the next day, Saturday, called them, they came back out. 1 Hour later we had the culprit, was the compressor, told me they had to order the part, and probably be Friday. Fast forward to Tuesday, yes 2 days later! They came and replaced the compressor, and the ac is working! There are many companies out there to use, but air innovations is the coolest!

  • Review 89 (2024-10-30 - Rating: 5)

    The technician did an outstanding job. Could not be any happier. Thank you.

  • Review 90 (2023-11-14 - Rating: 5)

    We are members of the Air Innovations Diamond Club. They schedule an inspection and routine maintenance twice a year. A couple of times they have found potential issues that could have led to serious problems. The technicians are professional and generally very timely. We love their service.

  • Review 91 (2024-09-13 - Rating: 5)

    Would totally recommend this company. They are super reliable and very nice. A+++

  • Review 92 (2024-10-31 - Rating: 5)

    Very knowledgeable and courteous tech! Wonderful experience as usual.

  • Review 93 (2024-01-20 - Rating: 5)

    Ismael was very courteous and went straight to the problem. He had my furnace working within 15 minutes of arriving. Great work! Im very satisfied.

  • Review 94 (2023-05-05 - Rating: 5)

    From the initial call rep to our field rep, Travis, the experience was awesome. Have heard horror stories from other companies, but I have nothing but praise for Air Invocations.Travis was professional, courteous, knowledgeable and came from a place of genuine care and concern to address my issues. He is a great ambassador for your Org! Please recognize him.

  • Review 95 (2024-10-31 - Rating: 5)

    Very professional and dedicated. Paid attention to issue at hand and worked efficiently to resolve the issue

  • Review 96 (2024-11-13 - Rating: 5)

    They have the best technicians. Always keeping me informed of any changes in my AC system. They are very friendly and get things done in a timely manner.

  • Review 97 (2024-03-12 - Rating: 5)

    They arrived on time and did a great thorough job. They polite and professional and finished in a couple of hours. The bill was exactly as estimated. Highly recommended

  • Review 98 (2023-12-05 - Rating: 5)

    100% customer satisfaction! Thank you Travis for the thorough inspection and for taking the time to change the filters. New home construction the filters were filthy!!!! But very cool that I can see that the system is working as designed!

  • Review 99 (2024-07-19 - Rating: 5)

    Great experience. Tech was awesome, very courteous and knew what he was doing. He was able to get the AC restored swiftly

  • Review 100 (2024-03-07 - Rating: 5)

    Nathan was our technician for our Spring Checkup and he was great. Very informative and attentive to our needs. He inspected our entire system, changed the filters and reviewed everything thoroughly with us. Also made suggestions and provided qoutes to revise filterng system, surge protector and drip pan. Very satisfied with Nathans work and customer focus.

  • Review 101 (2024-01-18 - Rating: 5)

    The services technicians were great! The process was easy, they were very respectful and explained everything very clearly. Customer service was excellent and that is rare these days.

  • Review 102 (2022-05-13 - Rating: 5)

    We have been using AIR INNOVATIONS the past 13 years. They have been great to deal with. They have always been on time. Their service has always been excellent. Their prices, their quality of work, are great as well as their service. We would highly recommend them. Today 5/13/22 their technician Ismael came to do preventative maintenance on our system. He was very polite, courteous and very knowledgeable. He explained the service he performed, took pictures of the maintenance he performed and shared them with us. He told us our system was in great shape and that we shouldnt have issues this summer. They will be out to inspect our heating system in the fall.

  • Review 103 (2023-06-11 - Rating: 5)

    They were at my house with 30 minutes my call. The repair was done in an hour. Everyone at AI is extremely polite and courteous. The service technician, Terry I think, was awesome. Great job..

  • Review 104 (2023-05-19 - Rating: 5)

    We were told that a technician would be out Friday afternoon. Travis called shortly after 12pm and said he was on his way from another house in our neighborhood. We were so appreciative that we weren’t made to wait all afternoon!Travis suspended our dehumidifier and blew out a clogged line. Throughout the process he was extremely courteous and explained our options before doing any work. I highly recommend!

  • Review 105 (2023-08-02 - Rating: 5)

    I have used them for our biannual maintenance, they have came each time on time and have never been pushy on other services or suggestions. They are communicated well and I never feel the urge as if I am being forced to purchase anything else.Our AC stopped working over the weekend in the Texas heat. On a strand of hope we called to see their availability and to our surprise the 24 hour hotline told us we were be contacted with a service tech within 30 mins. Travis called back and was able to get to our home that same morning and resolved it promptly.Travis is a professional and well spoken man. He was thorough and explained all the questions I had well.We definitely recommend Air Innovations to everyone. Thank you.

  • Review 106 (2024-03-06 - Rating: 5)

    Greg was attentive to listening to what we communicated. He was thorough in explaining why certain conditions existed and in working diligently to balance the air so our home remains comfortable at all times.

  • Review 107 (2023-08-05 - Rating: 5)

    Cody from Air innovation was excellent. Our AC system stopped blowing cold air but the fan was still running. We needed someone to come and fix this asap because it’s been extremely hot and who wants to be without AC in the middle of the summer on a Friday night in Texas!?He fixed it quickly and was very professional about the whole process. This guy’s personality and attitude was great.Thank you.

  • Review 108 (2023-04-21 - Rating: 5)

    The technician was very professional and polite. We had a sound like a motor in the attic and Air Innovations was called to investigate. The tech explained every detail about what we were hearing. He then put extra insulation under the dehumidifier to deaden the sound. It made a great difference.He also took the time to explain other information on the use of the A/C and dehumidifier. This was a very good experience. Thank you to the company

  • Review 109 (2024-01-02 - Rating: 5)

    My unit was not heating. Airi Inovations had a tech out the same day. The technician was very knowledgeable and had our system working correctly in no time. I am very happy with this company. I highly recommend the..

  • Review 110 (2023-10-27 - Rating: 5)

    They did a terrific job. The technician Travis was professional knowledgeable and very good at his job. He also offered useful tips about our system. Thank you

  • Review 111 (2024-04-25 - Rating: 5)

    Very good service. Ross is an excellent tech and a real asset to your organization. He explains everything well and is very thorough. I ask for him every time I set up an appointment.

  • Review 112 (2023-06-22 - Rating: 5)

    Technicians called ahead of time to alert of arrival. Was very polite and considerate of our home. Wire covers on shoes to protect floors/carpet areas.Shared the steps taken to resolve our cooling problemGreat service all around!!! Definitely recommended

  • Review 113 (2023-12-13 - Rating: 5)

    Technicians are very knowledgeable and listened diligently to solve the issues. Explained details in a manner I could understand without knowledge of HVAC terms. Will not know if issues are resolved until the next cool front.

  • Review 114 (2023-07-02 - Rating: 5)

    Air Innovations LLC come out the day I called them. I had went all weekend with no a/c. They had the house cooling within 30 minutes. And did a recheck a week later. I happily recommend this company. They care for the seniors citizens customers with pride, honor, trust, respect, and honesty.

  • Review 115 (2024-04-30 - Rating: 5)

    Air Innovations always does a great job with servicing our AC system and make recommendations on how to improve the longevity of the unit. The technician is always friendly and professional.

  • Review 116 (2023-12-29 - Rating: 5)

    I had uncertainty about whether our heating/cooling system was operating the best possible, and the Air Innovations technician performed services and tested the system to collect information and then make adjustments/corrrections he noted. I’m pleased to say “thank you” to him (Ismael G.).

  • Review 117 (2023-12-14 - Rating: 5)

    They were able to fit me in the same day and help me adjust my thermostat. The technician communicate with me every step of the way . The representative in the phone was very sweet aswell .

  • Review 118 (2024-05-25 - Rating: 5)

    The service was excellent and technician did a thorough inspection and gave some additional suggestions for service. He explained everything very well for my consideration.

  • Review 119 (2024-04-30 - Rating: 5)

    Ismael Gutierrez came today to service my air conditioning units , and he is wonderful! He is very professional, courteous and knowledgeable. He explains everything in detail and his follow up in getting me receipts, work notes and any other information I might request is great!

  • Review 120 (2023-08-11 - Rating: 5)

    From the time Travis knocked on the door to the time he departed, nothing but absolute professionalism and courtesy. Stood there listening to me rant about having to fix my dryer and my warranty was now shot and simply said let me see what I can find to get this fixed for you. Awesome, awesome employee and it was a breathe of fresh air to have someone like Travis to address the issue, thoroughly troubleshoot, and resolve my dryer vent problem. Promote Immediately! But keep him in the field where we need him.

  • Review 121 (2024-06-13 - Rating: 5)

    Air Innovations tech, Ben, has repeatedly done a great job every visit. He is knowledgeable, experienced and thorough. He knows the products and has provided excellent recommendations whenever a problem has been found. He is definitely the best HVAC technician with whom I have worked.

  • Review 122 (2024-05-03 - Rating: 4)

    Ross was great. Explained everything well and did great job. I will request him in the future for all service visits.

  • Review 123 (2023-01-23 - Rating: 5)

    Ricky came to our home last week to give a quote on replacing the drip pan in the attic. He was knowledgeable about the equipment we have and was professional about recommending maintenance/replacements that are needed to keep our system working.While we werent able to do exactly what he recommended, he came back to complete the pan replacement and added some additional safety measures so we wouldnt have any damage or failures.Ricky and Oscar were professional and punctual, here when they said they would be, completed the job quickly and even made sure to clean up any mess from the attic before leaving. I highly recommend giving them a call for any HVAC needs!

  • Review 124 (2022-12-30 - Rating: 5)

    The service was very prompt and professional. The expert who came out to my house was very polite, patient and helpful in answering all my questions. We’re first time home owners so it was great to have answers to our questions. He did a walk through and shared tips on how to make sure we had optimal air flow in our home. Very satisfied with the service.

  • Review 125 (2023-07-26 - Rating: 5)

    Had not checked my A/C system in 5 years. Still running good but thought it was time. The technician from Air Innovations introduced himself and then proceeded to do a very thorough job of inspecting my system. Had a couple of things to do since it had been awhile, but he got it done.

  • Review 126 (2022-02-10 - Rating: 5)

    I have really enjoyed my experience working with Air Innovations. The people are always friendly, professional, and responsive. Eric just came by to perform the regular maintenance on my system, and he was top notch. Very solid communication along the way and kept the areas where he worked inside my house clean. It’s nice to know something as important as our AC and heating system is in such good hands.

  • Review 127 (2024-04-18 - Rating: 5)

    Ben the technician was very friendly and knowledgeable. He explained things to me happening with my system. Great experience.

  • Review 128 (2023-07-13 - Rating: 5)

    Ishmael was professional and extremely knowledgeable. He found multiple issues with our AC system that other repairmen missed. Our system is already cooling much better than it has the entire year we’ve been in our new home.

  • Review 129 (2024-06-06 - Rating: 5)

    Was without AC for 4 days, AI LLC diagnosed it, fixed it and went on their merry way! I appreciate their honesty and transparency as well. Use them!

  • Review 130 (2023-07-05 - Rating: 4)

    The employees are always courteous and responsive. Very busy as expected so this causes time to be off but thats fine. I appreciate them for coming to adjust the new system as it was put in during the fall but the summer adjustment has taken some time and many calls. They work hard. The only reason Im giving 4 stars is because it has taken so many times to get it adjusted.

  • Review 131 (2023-08-30 - Rating: 5)

    My tech Amanda, showed up shortly after the pre-call and was ready to fix whatever was wrong. She listened to the symptoms, pulled out all the HVAC gadgets and got my issue resolved quickly. Customer service from initial call to tech was top notch.

  • Review 132 (2024-07-26 - Rating: 5)

    We really like the services on checking up the A/C Kris was great. He explained everything in details. I highly recommend A+

  • Review 133 (2023-08-18 - Rating: 5)

    My technician was very helpful I was impressed with his knowledge and ability to help explain why or what was wrong with my system. He was very respectful and responsive. 10x would recommend this company again!

  • Review 134 (2024-04-18 - Rating: 5)

    Had my Fall HVAC checkup today. Oscar did a good job checking the unit and them explaining to me the current condition of my system.Had my Spring HVAC checkup today. Chad did a great job checking out the AC system. It is all ready for summer.

  • Review 135 (2022-06-24 - Rating: 5)

    Great experience with Air Innovations tech Nathan. He was professional, knowledgable, respectful, and took great care with my home. Also, when I call to discuss appointments or have questions, the customer service rep is so friendly and efficient. So wonderful to have such great customer service!

  • Review 136 (2024-09-27 - Rating: 5)

    Technician was amazing thank you for coming out so quick .

  • Review 137 (2021-06-26 - Rating: 4)

    The technician that visited my house was very honest about what was not configured correctly when they initially installed my system. I appreciated his openness and willingness to educate this average consumer. He spent an above average amount of time looking over my system as well.Only drawback was the wait to have the a/c looked at. I had called Sunday and left a detailed message. The recording stated Id receive a call by 10am the next business day, and I did not, so I called them Monday. No biggie. Im sure they are super busy when the weather heats up! The person on the phone was very cordial, too, even though she delivered bad news that the first available appointment was Thursday. Even with the sticky, humid-filled wait, after this experience, Id certainly recommend this company.

  • Review 138 (2023-09-12 - Rating: 5)

    Hello we just bought a new house May of this year, we identified a concern in the attic with drain pan for the HVAC system Air innovations rapidly dispatched a technician to our home. The technician name was Travis he was very professional and informative. Thank you Travis

  • Review 139 (2024-02-16 - Rating: 5)

    Air Innovations fixed an air balancing issue with my new home promptly. Their scheduling was seamless and tech was professional and punctual. Looking forward to using their service for maintaining my AC units.

  • Review 140 (2023-10-04 - Rating: 5)

    Manny was the Technician and he explained everything in good detail and followed up with pictures of the repairs. He made sure to put shoe coverings upon entering and I thought that was very thoughtful. A+++++++ company…

  • Review 141 (2024-01-11 - Rating: 5)

    Air Innovations are extremely professional and courteous. They explain patiently the issue and the resolution. They also make sure everything is working and that they have answered all of your questions prior to leaving. They

  • Review 142 (2023-08-25 - Rating: 5)

    Were able to send a technician immediately to deal with A/C issues. Had to order and wait for a part, which they expedited. Repair technician was professional and did a good job.

  • Review 143 (2021-12-09 - Rating: 5)

    Nathan did a great job showing up and showing out. He immediately got to work and assessed our issue. He then fixed the problem at hand, explained what was going on and went on his way. His work was fast and efficient. We would recommend to anyone.

  • Review 144 (2022-06-16 - Rating: 5)

    John did a great job...very thorough but still have not resolved cause of persistent dripping/leaking through secondary drain line...Now waiting for a manager to trouble shoot/resolve in the next few days before departing on an extended leave. Critical that this gets done. Update....manager and tech returned two days later and determined that there was an initial design and installation issue that will require increasing I the diameter of the flexible ducting to relieve back pressure in the plenum. This is scheduled to be done when I return at no cost to me even though system is out of warranty.....They are treating me right and this is very much appreciated...many companies would have rationalized a way to extract full or partial payment due to the time that has elapsed.

  • Review 145 (2022-12-30 - Rating: 5)

    Nathan has been here twice. The first time was an emergency call during the freezing temperatures and he repaired our heater promptly. The second time was to do repair/maintenance. He is very knowledgeable, professional and we could not ask for a better service technician.Thank you

  • Review 146 (2024-03-11 - Rating: 5)

    Received excellent service this evening, despite knowing that the lead technician had a very long day and had been on the job for 14 hours. Nevertheless provided top-tier service

  • Review 147 (2022-05-27 - Rating: 5)

    Excellent experience planning first tech visit on new unit in new home. Planning for visit was simple and effective by text, good communication from tech Eric before by text and during visit in person who is very personable, courteous, helpful and informative! Delighted to be using Air Innovations and will definitely sign up for the annual maintenance plan he mentioned. Great to have this visit before the long week-end!

  • Review 148 (2024-05-05 - Rating: 5)

    Fast, efficient and professional! They explained everything did not leave a mess.I have been using them for over 10 years and have never been disappointed.

  • Review 149 (2023-08-20 - Rating: 5)

    Air Innovations response time to my problem in record Houston heat, quick diagnosis and repair are unbeatable. Look no further for your HVAC needs - This company does excellent work and techs are trained very well. Thanks, Air Innovations!

  • Review 150 (2024-07-31 - Rating: 5)

    Chris is an amazing Tech! He never gives up to find a solution. Great to work with.

  • Review 151 (2022-06-15 - Rating: 5)

    Terrifically professional. Explained and showed me everything. Arrived when expected. Booties covered their shoes. Quickly finished. Cleaned up completely. Explained their warranty service, too, since my factory warranty was almost out. Really great experience.

  • Review 152 (2024-11-13 - Rating: 5)

    Showed up in timely manner and performed excellent service

  • Review 153 (2022-06-13 - Rating: 5)

    The technician called ahead and arrived when he stated he would. When he arrived, he wore shoe covers and was very careful in our home. My toddler was very curious as to what he was doing, and was under foot at times, but the technician was very sweet to both my son and my dog (who may look vicious to some but she’s a big baby). He explained exactly what the issue was and that they needed to order a part for each system, but would be in contact this week to come back and install it. The visit and service could not have been better!

  • Review 154 (2024-08-01 - Rating: 5)

    Manny took the time to explain all the facts of my system and also showed me physically the changes that were made. Thanks for being top notch!

  • Review 155 (2023-06-02 - Rating: 5)

    The guys were very professional in communication and appearance. They were on time, very knowledgeable, listen to and addressed MY concerns. They were absolutely awesome from the scheduling of service through resolution. Excellent company!

  • Review 156 (2023-08-19 - Rating: 5)

    Very patient, professional, explained things thoroughly and very helpful... ACED the customer service value beyond the company’s mission statement... Valued Service and High Work Ethics… Qualities that are quite hard to find nowadays… many thanks for your service to our community and to my family.

  • Review 157 (2022-11-28 - Rating: 5)

    The folks at Air Innovations were lightning fast not only in coming out for the service call but also in coming out to do the actual repair. They were professional and knowledgeable and took the time to answer all the questions I had prior to performing the repairs.

  • Review 158 (2022-02-03 - Rating: 5)

    The technician called ahead of time and got the job done efficiently. He was able to articulate the issue to us and fix it accordingly. Would recommend this service, had a great experience overall.

  • Review 159 (2023-04-29 - Rating: 5)

    AC specialist checked the HVAC In the attic and made adjustment so the cold air distribute evenly in every room of the house. He was very attentive and he did the work what we requested. I will be looking forward to call this company again if we have any my issues with our AC system.

  • Review 160 (2023-03-29 - Rating: 5)

    My technician was very knowledgeable about his profession and had excellent customer service. He answered my questions with great detail and advised on preventative measures for the future. Great asset to the company.

  • Review 161 (2023-08-12 - Rating: 5)

    My A/C system failed. I called Air Innovatios using their emergency call service. They dispatched Jacob, a very knowledgeable technician immediately. Jacob came over, diagnosed my A/C system and verified that the failed part (Coil) was still under warranty. He ordered the spare part and now Im waiting for the replacement coil to arrive and get it replaced. I will only pay for the labor. Jacob took care of everything. Great service for this first part of the repair work.Update Aug 2023: My A/C failed again. This time is the indoor blower motor. I called Air Innovations and they dispatched Erick in less than an hour! Erick diagnosed the system and ordered the parts, which iare under warranty. They took care of all the details for obtaining the parts at no cost for me. Great service and response time from Air Innovations! The repair was done very quickly. Thanks again!

  • Review 162 (2024-12-06 - Rating: 5)

    Great service. Very professional and polite.

  • Review 163 (2017-08-23 - Rating: 5)

    Had some small issues with the house not cooling like it should. Hector was very nice and went above and beyond to find and fix the problem that was going on. Very quick but also did it with great quality and skill. If I had anymore issues I would definitely call him for his advice or have him come look at it again. Very pleased with his work ethic.

  • Review 164 (2024-02-29 - Rating: 5)

    Technician was very efficient and professional! Gave me great advice how to run my ac system for my home. Highly recommended!

  • Review 165 (2023-06-10 - Rating: 5)

    This company was very much in tune to what I needed. They called me to set up appointments. They called me to let me know what’s going on, and when the gentleman came to fix it, he was very professional, very knowledgeable and did a very excellent job in my opinion.

  • Review 166 (2019-09-26 - Rating: 5)

    Tyler came out today to service my home and did a great job. He was very thorough and explained all the issues well. Very knowledgeable tech. Will ask for him next time for our routine service.

  • Review 167 (2024-08-15 - Rating: 5)

    I really appreciate all you did for us. The guys were very patient and attentive to us.

  • Review 168 (2024-12-04 - Rating: 5)

    Great service and friendly staff, special thanks to my technician Chad, very thorough!

  • Review 169 (2024-11-11 - Rating: 5)

    Chris was timely and explained everything I had questions about

  • Review 170 (2023-12-24 - Rating: 5)

    Quality and knowledge servicesTechnician is so friendly and professional with tons of knowledgeHelped me with understanding the thermostat, happy to share the reviewReliable and recommended company for the HVAC systemsGood luck 🤞

  • Review 171 (2022-05-02 - Rating: 5)

    Signed up for Diamond Club Maintenance Plan. Great service by Air Innovations! The service tech, Erick was very friendly and knowledgeable. He took time to explain the maintenance details and recommended solutions to improve the life of system as well as provide solutions on how to self-maintain it.

  • Review 172 (2019-06-04 - Rating: 5)

    We just had a technician come out (Mr. Josh 😊) . He was very professional, knowledgeable and polite. I highly recommend this company. Their pricing is very reasonable and he was able to get my AC back up and running within the hour. There are still really good service companies out there. This is definitely one of them!!

  • Review 173 (2023-11-10 - Rating: 5)

    The young technician who came out was all about the business. Put on shoe covers, got me up and running, and took the time to explain what the issue had been. Excellent!

  • Review 174 (2022-05-07 - Rating: 5)

    Really like the tech Rico. I reported the issue on Saturday morning. Rico called to let me know he would be coming out but he had a few other jobs ahead of me. He called while on the way to confirm address. He showed up and started working on it right away. Great experience.

  • Review 175 (2022-05-31 - Rating: 5)

    New system. Called with a problem. Michelle had a man at my house within the hour!!! What planet are they from???!!!! The mam was professional, knowledgeable, courteous and kind!!! Had the problem fixed in 30 minutes and would even let us feed him or give him something cold!!! All business!!!! Cant say enough about this group of people. I wouldnt recommend anyone else!!!Thanks Michelle and repair tech!!!!!!Awesome job!!!!!!Steve Lonardo

  • Review 176 (2024-06-18 - Rating: 5)

    Great experience getting a faulty AC fan shroud replaced - my technician expertly diagnosed the issue and fixed it quickly.

  • Review 177 (2023-08-31 - Rating: 5)

    Im beyond grateful for Michelle and Nathan at Air Innovations. They came to my rescue quickly after my blow motor died in this oppressive summer heat. Ill definitely be using them for ALL my a/c needs going forward!

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