DEWALT Service Center

Located in Houston, Texas

Address: 10245 W Little York Rd, Houston, TX 77040, United States

Phone: +1 713-466-1194

Rating: 4.3

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-19 - Rating: 5)
Customer service was fabulous, I went in with a non working reciprocal saw, battery charger and battery. They replaced the charger and battery for free. And they repaired my saw for free also. Of course I had to show them proof of purchase. But I definitely recommend this place!!

Review 2 (2020-12-03 - Rating: 4)
My Black & Decker Pivot screwdriver malfunctioned. When I did an internet search for a factory service center, I discovered this business. They do not sell DeWalt tools. Its strictly a service center.The associate who assisted me was very friendly and helpful. Since my screwdriver was still under warranty, they replaced it with a new one. I was very satisfied.

Review 3 (2025-01-29 - Rating: 5)
Great place to get new equipment, and damaged and/or used equipment repaired.

Review 4 (2024-12-09 - Rating: 5)
I hopefully still have my impact there, Ive been in the hospital for a month nearly. Ill find out.

Review 5 (2024-10-24 - Rating: 5)
Needed a battery replaced. Quick and easy. Great service.

Review 6 (2023-10-06 - Rating: 4)
These guys did me right by taking care of my issue with my electric string trimmer (dead motor). 5 stars for their customer service and handling of my issue. Overall 4 stars, though, because they are only open M-F until 4:00p, and are about 55 miles from my home. Had to miss a couple of hours of work to deal with this issue.

Review 7 (2023-12-07 - Rating: 5)
Amazong place. I had bought 12 AH batteries for my tools, and 2 new ones went bad. I showed them the purchase date within 1 year, and boom, two new batteries! Amazing service and warranty honoring!

Review 8 (2024-12-06 - Rating: 5)
Took my tools in promptly, and fixed me up 👍

Review 9 (2023-07-19 - Rating: 4)
Very friendly environment..talked through the issue with my miter saw. They even helped with some basic repair. They work by lump sum..$250 regardless of simple or complex repairs. Would have gotten 5 stars if the repair cost was more flexible

Review 10 (2024-02-05 - Rating: 5)
As BW Granite, we work directly with DeWalt when we need repairs with our tools. The management and the team are extremely helpful, quick, and knowledgeable about their tools.Hakan is usually our direct contact, and he helped us get the right tools for our fabrication services.We highly recommend them.

Review 11 (2020-03-11 - Rating: 5)
Service representatives very helpful and attentive, they wareantied my guaranteed tough Dewalt battery without any hassle.

Review 12 (2021-07-17 - Rating: 4)
Dropped off this Hammer drill hope they will repair it and bought me this miter saw on the way out......was a good day

Review 13 (2024-05-11 - Rating: 5)
I’ve been there before, great place for repairing your tools ( not cheap) but sometimes it’s better to have your tools repaired instead of buying a new one specially if that tool is an expensive tool.

Review 14 (2023-03-06 - Rating: 4)
Turns out it was the only place in Houston that could repair my air nailer. Took a week and was ready price was reasonable. Only draw back location not easy to get to or convenient. Otherwise Im satisfied I have a working nailer again.

Review 15 (2024-04-24 - Rating: 5)
So glad to be able to get repair parts for my planer. Good service.

Review 16 (2020-01-29 - Rating: 5)
Amazing facility - Love the staff and how helpful they are. In addition, I purchased one of the used items which came with a 90 day warranty. Well, as luck would have it, it messed up on me. I took it back and no issues, no questions....they took it in to repair it. Well, then life happened, holidays and good lord know what else...AND...every time i thought it, they were closed. I was for sure it would have been treated as an abandoned tool and resold...but much to my surprise, I came home to see a package on my front door step with my drill in. Totally unexpected and very much appreciated.Thank you!

Review 17 (2023-11-03 - Rating: 5)
Always great service! I am a huge DeWalt tool owner and have to maintain my entire crews DeWalt tool also. These folks keep me going.

Review 18 (2021-09-26 - Rating: 5)
My husband purchased a Dewalt drill for mixing concrete from lowes. Two months later the drill stopped working. We contacted Dewalt and they instructed us to take it to this location. We dropped it off the next day and were told it could be up to 6 weeks before it was fixed. However, it was only a week later when they called saying it was fixed. The drill now works perfectly, there was no charge for the repair and they extended his warranty for a year from the repair date. Very good company that takes care of its customers !

Review 19 (2015-04-23 - Rating: 5)
I take all my tools to the service center for repairs. In most cases it is more cost effective to repair then to buy new. Jared as far as an estimate goes they gave you the estimate up front 40-100. Just like any repair business if you dont know the problem you cant quote an exact price. Completely understand why they dont do tear down estimates. Time wasted if you decide not to repair the tool after they determine the issue. Once you dropped it off with them you gave them permission to repair your tool up to $100. If you didnt want to pay the worse case scenario then dont leave the tool.

Review 20 (2019-06-28 - Rating: 5)
Great help and a friendly atmosphere. They know there product line, even my old chop saw got a new lease on life for a few dollars.

Review 21 (2023-05-08 - Rating: 5)
Amazing customer service. Dewalt always delivers, and this Service Center really goes above and beyond to show that.

Review 22 (2018-10-03 - Rating: 5)
Had to take my drill to get repaired was still under warranty they told me friendly people great place to pick up electrical supplies

Review 23 (2022-03-04 - Rating: 4)
Staff is very helpful there .You can even purchase used tooling that had been repaired and left behind with a guarantee

Review 24 (2019-06-05 - Rating: 5)
Great warranty service on my Black and Decker cordless string trimmer. Shipped replacement straight to my home.

Review 25 (2018-11-18 - Rating: 4)
Very informative. Had all the parts I needed to fix my drill. Great folks great service

Review 26 (2018-08-03 - Rating: 5)
Great place to get warranty ,and get fix broken tools, good customer service friendly and knowledgeble.

Review 27 (2016-10-26 - Rating: 5)
These guys will treat you like family. Everyone is really helpful at this location but Tony is the best.

Review 28 (2023-02-17 - Rating: 5)
Does sell Dewalt power tools etc..Great place, Great people, Awesome!

Review 29 (2018-12-18 - Rating: 5)
I took my battery’s wasn’t charging with original recipe 5 minutes I was out with new replacements no cuestión’s ask love y’all

Review 30 (2025-02-11 - Rating: 5)
Nice and easy......

Review 31 (2024-05-11 - Rating: 5)
I was looking for some eltrical parts, and I got them.

Review 32 (2017-04-10 - Rating: 5)
Had a 2 year warranty on my battery, walked in with original receipt and 5 mins later walked out with a new replacement.

Review 33 (2022-09-04 - Rating: 5)
Had the brushes for my sander. Salesman knew just what part I needed without to much time to find them

Review 34 (2020-11-11 - Rating: 5)
Dropped off a dewalt 20 volt weedeater,still under warranty, fixed and picked up a week later!

Review 35 (2023-02-06 - Rating: 5)
Everything was handled like it should be was surprised just waiting on Craftsman to do their part

Review 36 (2019-07-28 - Rating: 5)
Been going there for parts since the were on tidwell, exceptional on warranties on tools (Hate their policies/warranties on tape measures)

Review 37 (2019-03-05 - Rating: 5)
The best service center with the best management! Keep up the great work guys!

Review 38 (2023-03-27 - Rating: 5)
People are very friendly here! No problem getting tools in.

Review 39 (2018-10-10 - Rating: 5)
Great customer servive was even offered to upgrade for the price difference

Review 40 (2019-11-18 - Rating: 5)
Excellent service. Customer service representatives are more than knowledgeable.

Review 41 (2017-06-26 - Rating: 5)
Excellent, order was called in and I was there 15 minutes later, it was waiting on me......

Review 42 (2018-11-12 - Rating: 5)
Got there before front opened. Technician was happy to fix our problem and got the crew back to work lickitysplit

Review 43 (2019-06-30 - Rating: 5)
Very nice place, they help you, very nice people working there...

Review 44 (2021-11-29 - Rating: 5)
Great people working there... Highly recommend

Review 45 (2019-10-15 - Rating: 5)
Service Rep was quick to get me replacement parts.

Review 46 (2024-06-01 - Rating: 4)
Is a place for service your tools

Review 47 (2020-12-29 - Rating: 5)
All employees are very attentive and they know there product .

Review 48 (2022-07-29 - Rating: 5)
Just excellent service. Couldnt be happier!

Review 49 (2019-09-01 - Rating: 5)
They fixed my impact After a week It stop working so they replaced for brand new one

Review 50 (2020-10-22 - Rating: 5)
Very friendly and professional staff. Would definitely recommend

Review 51 (2018-11-20 - Rating: 5)
Very knowledgeable...had all my DeWalt parts

Review 52 (2019-03-11 - Rating: 5)
They were great, replaced a drill with no problem.

Review 53 (2020-03-13 - Rating: 5)
Pay just 7 dollars for a impact drill housing. Not too bad.

Review 54 (2019-09-09 - Rating: 5)
Had a problem with a Planer and these guys were great to work with!!!

Review 55 (2021-07-22 - Rating: 5)
Looking for a repair shop and the Counter attendant help me. Thanks!👍😃

Review 56 (2020-08-18 - Rating: 5)
Took back my broken string trimmer and sent me a replacement.

Review 57 (2019-06-26 - Rating: 5)
Awesome. Jason did a great job.

Review 58 (2019-04-24 - Rating: 4)
The guys that work here are very friendly.

Review 59 (2022-10-11 - Rating: 4)
Great service employees are professional

Review 60 (2018-08-03 - Rating: 4)
Nice tool, I am use for DeWalt jigsaw

Review 61 (2023-11-17 - Rating: 5)
Fast, friendly and efficient

Review 62 (2021-03-11 - Rating: 5)
Got what I needed for my chopsaw repaired.

Review 63 (2020-01-09 - Rating: 5)
Good service

Review 64 (2022-03-30 - Rating: 5)
Polite and friendly staff , was in and out

Review 65 (2021-07-25 - Rating: 5)
Great staff very helpful

Review 66 (2021-05-10 - Rating: 4)
Personal and Service were great

Review 67 (2021-02-02 - Rating: 5)
Knowledgeable people and good service

Review 68 (2019-07-12 - Rating: 4)
Guys there were helpful

Review 69 (2021-11-14 - Rating: 5)
Very good

Review 70 (2018-12-17 - Rating: 5)
Did a great job

Review 71 (2018-08-25 - Rating: 5)
These guys try hard to help!!

Review 72 (2019-11-05 - Rating: 5)
Good info on waranty

Review 73 (2019-06-12 - Rating: 4)
Clean. Very helpful

Review 74 (2019-08-30 - Rating: 5)
Great service

Review 75 (2019-08-15 - Rating: 5)
Excellent service .....

Review 76 (2022-04-07 - Rating: 4)
Good service

Review 77 (2019-06-17 - Rating: 5)
Good attencion

Review 78 (2020-07-14 - Rating: 5)
Best Service...

Review 79 (2023-05-07 - Rating: 5)
God

Review 80 (2019-11-07 - Rating: 5)
Very helpful

Review 81 (2019-07-18 - Rating: 5)
Work

Review 82 (2021-06-13 - Rating: 5)
Fast service.

Review 83 (2020-07-18 - Rating: 5)
Great service

Review 84 (2020-07-15 - Rating: 5)
Excellent service

Review 85 (2019-10-15 - Rating: 5)
Good service

Review 86 (2024-12-04 - Rating: 5)
This place accompanied a friend and solved the problem easily

Review 87 (2024-06-06 - Rating: 5)
I trusted a damaged tool and they fixed it under warranty in 5 days, excellent service

Review 88 (2021-08-20 - Rating: 5)
Very good service, they fix all the tools you carry from Dewal black and decker and I also saw some porter cable if they take a while but if you are not in a hurry to use them it is a very good option

Review 89 (2024-01-31 - Rating: 5)
Excellent service and very true for the guarantee they have. Thank you.

Review 90 (2019-02-25 - Rating: 5)
They will have these parts of a D28114N in stock.GASKET #632513-00GUARD #397661-02O-RING #633043-00O-RING #633044-00In store 10245 W Little York RdHouston, TX 77040.

Review 91 (2019-10-27 - Rating: 5)
At this place you can bring WALLT tools AND THEY WILL FIX THEM FOR FREE, you just have to wait two weeks and you can pick them up.