Lockaway Storage
Located in Houston, Texas
Address: 6075 De Zavala Rd, San Antonio, TX 78249, United States
Phone: +1 210-934-1970
Rating: 4.8
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Debit cards
- Credit cards
Categories
- Office space rental agency
- Automobile storage facility
- Boat storage facility
- Self-storage facility
- RV storage facility
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-28 - Rating: 5)
Jacob was very kind with helping me get my storage unit . It was a difficult time and leaving a beloved home that I came in crying and he was kind and caring as I sat there full of emotion -
Review 2 (2024-09-24 - Rating: 5)
Karla has been so amazing. Wr rented 2 units from her. She called and told us that we left one of our units unlatched. She is very professional, courteous and friendly. We enjoy talking with herThanks Karla! -
Review 3 (2025-01-29 - Rating: 5)
This is a clean and safe property. The manager Hilda is always available when I need help! 10 out of 10 recommend! -
Review 4 (2025-02-18 - Rating: 5)
Best storage in the neighborhood. Helpful and friendly staff. Secure clean facility. -
Review 5 (2025-01-31 - Rating: 5)
Jacob provided phenomenal customer service!!! He answered every question and was very polite throughout the process. He displayed what true customer service is!!! Thank you Jacob!!! -
Review 6 (2025-01-28 - Rating: 5)
Jacob was very helpful. I had an unusual circumstance and he was very understanding. Great place! -
Review 7 (2025-02-01 - Rating: 5)
Great clean storage spot. Jacob was incredibly helpful, great to chat with and did a great job with the whole process. -
Review 8 (2025-01-31 - Rating: 5)
I have spoken with Jacob on the phone twice, and his customer service has been of the utmost experience, Thank You, Jacob nice work ,,, -
Review 9 (2024-06-19 - Rating: 5)
Great place! Worked with Corry. She is definitely your go to. Best customer service!!! -
Review 10 (2025-02-04 - Rating: 5)
Great storage space and great friendly customer service by Jacob on De Zavala Extra Storage Space on De Zavala st. Thanks Jacob! -
Review 11 (2024-07-30 - Rating: 5)
The staff at Lockaway Storage is beyond friendly. Doing business with Karla has been an amazing experience. Any business would die to have someone like her onboard and part of the team.thank you for helping me get what i needed. -
Review 12 (2024-03-18 - Rating: 5)
Crissy is the facility manager I worked with to figure out a whole bunch of stuff including access codes and gate codes. She was very helpful, professional and knowledgeable. The facitlity is well maintained and the support staff were helpful and nice. Definitely glad we have a unit here. -
Review 13 (2025-02-08 - Rating: 5)
Hilda was very easy to work wirh and helped me with my unit -
Review 14 (2024-02-19 - Rating: 5)
I’ve had my unit here for several months and have never had a better experience with a storage rental! They have always been quick to respond to any outreach and are super helpful with answering any questions. I recently lost the keys to my unit and Crissy especially was extremely diligent in resolving the issue and getting me right back on track. I couldn’t recommend these guys enough! -
Review 15 (2023-06-24 - Rating: 5)
Decided to visit Lockaway Storage this morning after reading the reviews online. When I entered the establishment, I noticed how clean the front office was. The nice lady behind the counter greeting me and my husband. I asked her a few questions regarding units, payments, and she was very informative and polite. I asked if we could see a few units to gage size and she happily complied. After making our decision we did the paperwork. She explained everything in detail and made sure I understood the leasing agreement. I would definitely recommend this place. Thanks Crissy for all your knowledge and help!! -
Review 16 (2025-01-24 - Rating: 5)
Hilda was extremely helpful with our unit. Thank you! -
Review 17 (2025-02-04 - Rating: 5)
All around great experience! Jacob was a pleasure to deal with, and helped me land on two 10x30 storage units! -
Review 18 (2024-04-18 - Rating: 5)
Had issues securing a unit over the weekend. Chrissy called me first thing the following Monday morning and helped me get it squared away. Just moved in and this facility is much more modern and clean than my previous facility. -
Review 19 (2023-08-04 - Rating: 5)
Had to get a storage due to downsizing home. Went in and was helped quickly by a girl name Chrissy I believe. I am sorry, I do not remember your name. She was very accommodating and answered all questions I had which was a ton. She had a very lengthy conversation with me and informed me on every last detail. Would highly recommend this facility due to her knowledge and expertise in her field. Hope to work with her again if I ever need anything further!! 10/10 on customer service which is EXTREMELY hard to find nowadays. -
Review 20 (2023-12-19 - Rating: 5)
Crissy is the most awesome Manager we have ever had. Always smiling, happy and so helpful!!! We just love her and cannot wait to see her again!!! -
Review 21 (2024-11-20 - Rating: 5)
Staff is fabulous! and The storage space is just what I need :) -
Review 22 (2023-12-19 - Rating: 5)
Crissy was amazing and is always there whenever I need help with my unit! Have never had an issue with her as she displays the utmost professionalism when dealing with customers. Wouldn’t take my business anywhere else! -
Review 23 (2023-08-04 - Rating: 5)
Ive been using this location for several years and its been a great experience. Theyre professionally ran, the property is kept quite clean and theyre very accessible. My one complaint is they seem to get more and more costly...Ive gone from 3 units to 2 and soon I may will be forced to go to 1. Their deals are qreat but once theyre gone...bam. I havent price them but Im sure theyre comparable to others. Its just rising cost of everything, but being a long standing customer doesnt mean much when that special expires... -
Review 24 (2023-03-03 - Rating: 5)
Had a wonderful and speedy process! Chrissy Gutierrez answered all my questions & was upbeat and diligent throughout the whole process. I’m so excited they have reasonably priced air conditioned/temperature controlled units! They even had community “trolleys” to save me trips to and from the car. Definitely recommend -
Review 25 (2023-11-30 - Rating: 5)
Crissy was super nice, very knowledgeable and friendly. I was super undecided and she narrowed down what my needs were. The whole place is super clean. She needs a promotion to teach others how it’s done!! Thank you Crissy -
Review 26 (2023-06-23 - Rating: 5)
If youre looking for a good, honest storage facility, youve found it. Staff is super friendly and attentative. The complex itself is modern, secure, and clean. Easy entry / exit and bill pay via the app. What more could you ask for? Wish Id have rented a unit years ago! -
Review 27 (2023-03-07 - Rating: 5)
Best customer service I’ve ever had when dealing with a storage facility. I had moved out a few days (2) after payment was drawn. Yet helped me and refunded the full amount back. When they didn’t have too, per contract agreement. And always helpful when I was there. Place is clean and friendly. -
Review 28 (2023-08-04 - Rating: 5)
Crissy has been an absolute delight. She has been so helpful with my storage needs. She was very thorough with my pricing and options, and guided me to the perfect unit. -
Review 29 (2024-01-12 - Rating: 5)
I recently went to to lock away storage and daniella helped with my all my needs and had me in and out . She definitely is a great worker and i believe she was the most helpful person i’ve met by far -
Review 30 (2015-09-02 - Rating: 5)
Grace was very friendly and nice. My leasing experience was great. She took the time to show me around and I even had my 1 year old with me so she was very patient. The whole building is well kept and clean. Climate control storage is pretty cool. She was amazing and I cant tell you how grateful I am. thank you Grace!!. I loved my leasing experience. (: -
Review 31 (2023-11-01 - Rating: 5)
Chrissy, is just great! She is extremely helpful & a great listener! You definitely need to check them out! It’s pretty self explanatory & she gives it to you straight! -
Review 32 (2023-07-18 - Rating: 5)
Reserving a storage unit was a breeze, called in Sunday afternoon and following morning walked into office and in ten minutes had a clean, climate controlled storage unit. Ive rented quite a few storage units in my life but by far this was the best experience I have ever had. -
Review 33 (2023-08-04 - Rating: 5)
Crissys is great! She got me set up for a temporary unit and made payment set up smooth for me. She was thorough in all explanations and steered me in the right direction with ease -
Review 34 (2023-02-18 - Rating: 5)
Crissy was great! Very professional and personable. Before I even moved in I bothered her sooo much and she was very nice about it lol.Facilities are very clean, staff is very helpful, and ease of access is user friendly! Definitely recommend. -
Review 35 (2025-03-05 - Rating: 5)
Very kind person, and very efficient. -
Review 36 (2023-08-12 - Rating: 5)
Crissy came by for a quick check in with us as we were moving things around in our two storage units. She did this at noon in August in southern Texas. That is dedication to her job and responsibilities. Nicely done!!! -
Review 37 (2023-08-04 - Rating: 5)
11/18/21 Lockaway just stepped it up with a new entry and exit app for your phone. Convenient for granting access to someone in your group and more importantly adds greater security to my business and property in storage.I have been there over four years. Grounds are always well kept. Good customer service. I like their new flex units for store fronts. Great new concept. -
Review 38 (2024-01-30 - Rating: 5)
Great experience with Lockaway storage.Fantastic customer service from Chrissy at front desk.Exceptional knowledge and information of all my needs. -
Review 39 (2023-08-30 - Rating: 5)
Chrissy was very helpful and made the process easy. Very friendly and easy to talk to.It was a great experience. I’m very happy with her professionalism and service. -
Review 40 (2024-02-24 - Rating: 5)
Crissy has got your storage needs covered. She was so helpful & eager to answer all my questions regarding move in & out. Highly recommend! -
Review 41 (2023-09-18 - Rating: 5)
“There was a problem with my entry door not closing properly unless slammed shut. I went to the manager Chrissy to alert her but she had already put in a work order to have it fixed. She is definitely always on top of things!1.” -
Review 42 (2023-08-12 - Rating: 5)
I love Lockaway Storage DeZavala! Crissy is always helpful, professional and great at problem solving. The facility is immaculate and well maintained. I wouldn’t consider renting space anywhere else. -
Review 43 (2015-07-27 - Rating: 5)
I was hoping to at least receive mediocre service for arriving in near closing time but Grace totally blew me away! She extremely helpful, pleasant and very thorough when explaining leasing information. Rates are bomb, staff is awesome and I am comfortable storing my belongings there! -
Review 44 (2023-03-14 - Rating: 5)
Place was great! Crissy was so helpful in helping me decide on the right unit. The establishment was clean and felt welcoming! I had a great chat, and it was a good experience. -
Review 45 (2019-05-02 - Rating: 5)
Excellent well lit and climate controlled facilities with good security and 24/7 access. I had a unit with them for the better part of 8 years and had very few issues and none since the new management took over. Theyre also super convenient just about all the local apartment complexes and they have struck thats available rent at a discounted rate if you have a unit with them. -
Review 46 (2023-08-22 - Rating: 5)
Thank you Crissy Gutierrez! Youre an awesome person! Thanks for always making everything super easy for me to get to my stuff. Thank you for always listening to my rambling. 😊! Thank you for always making everything comfortable. Youre the best! 🥰! -
Review 47 (2023-12-16 - Rating: 5)
There is not much to say. Both these girls tend to go above and beyond when needed. It’s been a pleasure to watch Chrissy grow with the company. Both Chrissy and Daniela are the best! -
Review 48 (2024-02-24 - Rating: 5)
Crissy was soooooper nice!! Very helpful and definitely patient with us!! Will gladly continuing my storage services here at lockaway storage!! -
Review 49 (2023-08-22 - Rating: 5)
The prices here are so great and its very accommodating! So many sizes and competitive prices. Very nice receptionist and over all a pleasant experience with the ease of online technology. -
Review 50 (2023-08-17 - Rating: 5)
I have stored my things at Lockaway for the last 5 yrs and have been impressed since day 1. The units are clean and well kept and the staff has always been kind and very helpful. -
Review 51 (2023-08-04 - Rating: 5)
Clean storage facility , never have had an issue! Crissy is awesome and friendly always around when I have a question or need help! Highly recommend if you need a storage unit :) -
Review 52 (2015-09-03 - Rating: 5)
Grace was very helpful and knowledgeable about the business shes in and also very attentive to customers and I would like to thank her for helping us out. Thank you grace for everything you did! The place is well kept as well. Loved the leasing experience. I would recommend anyone to come here. -
Review 53 (2024-01-14 - Rating: 5)
The management and team members are the most friendly and professional people I have ever dealt with. The facility is really clean and easy to access. -
Review 54 (2015-02-06 - Rating: 5)
I have been a customer for a few years now and have never been happier with a place of business like I have with Lockaway Storage. The customer service is A+. Grace goes beyond the call of duty. Besides the customer service, the facility is also superb. Very secure and super clean. I highly recommend this facility for anyone that is looking for place to put their stuff. -
Review 55 (2020-07-09 - Rating: 5)
Great service from start to finishing. Someone was there at the front when we first got there and it was a quick process getting a large unit. Easily accesible with drive up to unit option. Great security for your lockers! Was able to leave a uhaul there overnight when loaded and wasnt worried about it being broken into. Cameras to secure your items and unit. -
Review 56 (2020-08-27 - Rating: 5)
Just finished my time at lockaway storage and rented one of their trucks. it was easy, affordable, and the manager was great to work with! definitely would recommend for anyone needing a truck on a budget. easy location to access as well. 10/10! definitely coming back to Lockaway Storage ! -
Review 57 (2017-12-05 - Rating: 5)
I rented a climate-controlled unit. Never experienced any problems during my two years here. Staff was always very professional and helpful. Property is always clean and well-kept. Will definitely use again if I’m back in SA! -
Review 58 (2023-06-23 - Rating: 5)
My first time renting a storage unit and Crissy was the best at giving information and helping picking out what best worked for me!! Would definitely recommend!! ++++Super close to UTSA -
Review 59 (2016-12-30 - Rating: 5)
Were glad we chose lockaway storage over others because we have never had a problem with the facility or staff. Its always clean and maintained and Damien is always helpful in making sure we get the best deal for our storage needs. We would recommend this location to anyone looking for a unit. -
Review 60 (2015-06-09 - Rating: 5)
I rented 5 units for over a period of 3 years, initially contracted under previous management. Not only are the facilities in great condition, but I would also like to acknowledge the caring & professional manner of Site Manager. She demonstrated that she supports her customers even after the units are rented. I strongly recommend this facility for all your storage needs. -
Review 61 (2022-04-27 - Rating: 5)
Lockaway Storage has changed my perception of what storage spaces should be like. I was always skeptical of storage spaces in general, after hearing nightmares from family and friends. After retiring and moving across country, I needed a place that really cared for my entire household temporarily. I was able to find the perfect storage place that met my needs. The staff is exceptionally friendly and helpful, plus the property and storages are very clean and maintained. I highly recommend Lockaway storage! -
Review 62 (2021-12-28 - Rating: 5)
Ive posted before as I have been a long time customer at Lock away and have seen many faces come and go including staff. Service seems to have suffered a bit after Damian the old manager left to teach at UTSA, I was worried that I might have to move my small business operation elsewhere. Now a new experienced manager took over and things just changed for the better. Crissyhas made changes that reflect a proffessional is in charge, a leader that from day one made changes like better lighting, smart security system, maintenance, property cleanliness to a welcome smile and wave as you enter the gate. You can see a strong but caring person who takes the job seriously for example, While I was working late putting together veterans equipment, I observed Crissy go door to door making sure customers belongings were secure and making sure the dumpster had room usually the trash would really pile up Ive never seen that area so clean now. So anyway, I dont get paid for this I just thought Id post this letting the public know we need more people like this, so if you want great customer service with a person that goes above and beyond look no further than Crissy at Lock away Storage on Dezavala. Dont forget to tell her Jose at Vida Connect sent you. Have a great day and Merry Christmas and Happy New Year to all. -
Review 63 (2015-08-19 - Rating: 5)
I was in a bind where I needed a storage immediately. I went to Lockaway Storage and was greeted by Grace, the manager on site. Grace turned my stressful situation into a pleasant one. Grace was able to accommodate my needs by finding me the storage I was looking for. Grace was extremely professional, immediately acknowledged every customer who walked in the door and was great at multi-tasking. I will definitely recommend Lockaway Storage to friends and family, because of the exceptional customer service I received from Grace. -
Review 64 (2018-02-28 - Rating: 5)
I would like to commend Damian for his professionalism. During my two years of rental he demonstrated great customer service, positive attitude and was extremely helpful in assisting me with what I needed. He is definitely a great asset to Lock Away -
Review 65 (2025-01-30 - Rating: 5)
Jacob was great! Helped me get everything squared away. -
Review 66 (2023-05-02 - Rating: 5)
Crissy was excellent to work with!!! So glad I made the decision to go with Lockaway. Afordable, flexible and great customer service!! -
Review 67 (2016-08-24 - Rating: 5)
Outstanding customer service when I moved in and when I moved out. The storage facility is very clean, well lit, and convenient. They even have Dollys so you can move your furniture, etc. easily. I highly recommend Lockaway Storage on De Zavala Road. -
Review 68 (2022-08-31 - Rating: 5)
They saved the day! I needed an oversized drive in storage on short notice. The first location didn’t have what I was looking for so the girl there found one at another location & reserved it for me. Everyone I have dealt with has been so nice & accomodating! -
Review 69 (2017-12-17 - Rating: 5)
On the day I began business with Lock Away Storage I visited different places, most seem like they werent interested or care whether they rented the place or not. When I walked in to Lockaway, I was immediately greeted by Damien who took the time to explain the different options I had, gave me some tips on square footage and throughout the rental process showed he cared about his customers. My business Vida Connect Independent Solutions in San Antonio, TX. now relies on this Lock Away location for storage, but wait it doesnt end there, after I signed my lease and on my third month now we still have a person with a great personality sitting behind the desk who will wave at you as you come in. Awesome customer service on DeZavala Rd. -
Review 70 (2023-11-08 - Rating: 5)
Crissy was very positive and helpful! Easy and smooth process! I would recommend all my friends and family to to come here! Thanks! -
Review 71 (2025-02-15 - Rating: 5)
Friendly and extremely helpful service -
Review 72 (2015-09-30 - Rating: 5)
My aunt and I recently got a storage and the manager helped us so much by saving money in helping us decide the best size unit for our stuff. Grace is friendly, professional and truly cared in helping us in this move. Thanks lockaway and thank you grace. I will tell friends about this place!! -
Review 73 (2024-04-20 - Rating: 5)
Love this place and employees were very helpful and great customer service. Crissy And Elijah were awesome 👏 -
Review 74 (2015-12-30 - Rating: 5)
Have been a customer of Lockaway storage De Zavala location for last four years and it has been a great experience. The staff is friendly and the location is well maintained. The units are very accessible and their hours suited my needs. -
Review 75 (2019-02-05 - Rating: 5)
Friendly office staff, clean facilities and reasonable rates. The loaner box truck is convenient when you need it. My only issue is that the website sometimes freezes up when I am making a payment. -
Review 76 (2018-05-03 - Rating: 5)
Damien was extremely helpful. He helped get me a better rate than one of his competitors that I was planning on going to and was extremely nice and patient. Highly recommend this place. -
Review 77 (2022-06-15 - Rating: 5)
Crissy had us all signed up and in our unit in 30min. App access. Signal bad in the building, but parameters ok. Control temp was comfortable. -
Review 78 (2014-06-18 - Rating: 5)
I have been a customer of Lock Away Storage for about a year. The staff is great to work with and very friendly. The facility and the grounds are clean and it shows they care.I have used other storage places around the area and they all only want your money. Lock Away Storage wants to ensure you feel good about storing your property with them and know it is safe and secure.If you are looking for a great place for storage, choose LOCK AWAY STORAGE... -
Review 79 (2021-12-01 - Rating: 5)
Manager Chrissy is a pleasure to work with! The staff has been always accommodating and pro active on helping us finding the best deal. -
Review 80 (2018-06-29 - Rating: 5)
Damien went above and beyond to be helpful when i needed a second unit in an emergency. Outdoor garage units have much higher ceilings than nearby competitors (and other lockaway storages too), and the rates were very competitive. Would definitely recommend renting here! -
Review 81 (2023-08-22 - Rating: 5)
Super easy process! I reserved my unit online and had immediate access. Staff was super nice and friendly! -
Review 82 (2019-05-09 - Rating: 5)
Recommend using Lockaway Storage for your storage needs! easy access to your unit and very reasonable prices! I had a great experience with my storage stay also very helpful and pleasant staff. -
Review 83 (2016-01-13 - Rating: 5)
Big Henry was very helpful and convinced me why I should choose this storage place over any other. He gave me a tour of the storage facility as well as offering me a storage unit at a great price. Great facility, surveillance and good hours. Highly recommend this place!! -
Review 84 (2023-09-16 - Rating: 5)
Met with Daniela. Nice professional and knowledgeable. Rental was quick and easy. Thanks Daniela for an amazing experience -
Review 85 (2023-09-01 - Rating: 5)
Chrissy, is a great manager and provides exceptional service, I would definitely Recommend this place to others solely due to her! -
Review 86 (2022-09-08 - Rating: 5)
The place was very clean. We did not have any issues entering or existing the facility. The employees were very helpful and were able to answer any questions that I had. I would use them again. -
Review 87 (2023-07-09 - Rating: 5)
Nisha is a very professional employee…She gave me AweSome Customer Service…she very kind & patient to answer my questions..I have rented at this property before…So glad to be a return customer…thank you ! -
Review 88 (2025-02-03 - Rating: 5)
All went well so far. They are under new owners hope the prices do not INCREASE! -
Review 89 (2024-01-04 - Rating: 5)
Great storage place so far. Move in was super easy and the building + unit is very clean. -
Review 90 (2024-03-19 - Rating: 5)
Setting up my account, getting the storage unit, and moving in was so easy and the people are very friendly! -
Review 91 (2019-09-14 - Rating: 5)
I would highly recommend Lockaway Storage! Mauricio has been helpful and friendly throughout the whole process. Very clean and great prices! Rent your unit here!!! -
Review 92 (2023-04-13 - Rating: 5)
I consistently get excellent service and attention from Chrissy. She’s knowledgeable, friendly, and always happy to assist. -
Review 93 (2015-05-20 - Rating: 5)
Customer service is great! Grace was very helpful in answering all my questions. Prices are pretty reasonable and they were pretty straight forward about the rates and fees. -
Review 94 (2022-06-04 - Rating: 5)
Max Perdiem!!Great place to store your stuff . Chrissy at the front desk is absolutely professional, courteous and friendly!Happy to have my stuff safe and secure.If asked would I recommend this place - the answer is YES! -
Review 95 (2023-08-29 - Rating: 5)
Been doing business with this facility for awhile now,,clean facilities and Crissy been very helpful when I have a question or concerns, would recommend 👌. -
Review 96 (2022-07-12 - Rating: 5)
I walked in and out and got what I needed in the spam of 5 minutes. The Property Manager Chrissy helped me right away and got the unit I was looking for and was very informative and kind. -
Review 97 (2023-04-04 - Rating: 5)
Crissy was absolutely amazing. Her customer service was top notch. Highly recommend this location. -
Review 98 (2023-03-21 - Rating: 5)
Great experience signing up with Chrissy, very sweet and easy process! The area is very clean and affordable pricing! -
Review 99 (2022-05-23 - Rating: 5)
It was easy to work with Christi. Excellent customer skills,Helped me with the unit, the keys and the code to get into the storage. -
Review 100 (2023-02-17 - Rating: 5)
Crissy was super helpful in getting me started! Seamless from start to finish and super clean units! Highly recommended! -
Review 101 (2023-09-16 - Rating: 5)
Reasonably priced and doesnt have price increases of 100% like other storage facilities. Really well run facility. -
Review 102 (2024-02-01 - Rating: 5)
Great customer experience from crissy! Very happy with move in storage! -
Review 103 (2020-04-17 - Rating: 5)
Quick to offer solutions when expressing my need for arrangements related to business use and hours access. Manager (mo) was laid back yet informative and empowered. -
Review 104 (2020-02-18 - Rating: 5)
I am very pleased with the office/storage space - good rate, good accommodations, Mauricio (manager) personally followed up with me and made the process quick and painless. Thumbs up! -
Review 105 (2023-08-23 - Rating: 5)
Been with them for long time, all the staff are attentive and facility is nice & clean. -
Review 106 (2023-08-08 - Rating: 5)
Crissy was amazing and fantastic. She was able to help me with all my needs. -
Review 107 (2024-02-24 - Rating: 5)
Crissy Gutierrez was very friendly and helpful. Process was fast and easy! -
Review 108 (2019-05-10 - Rating: 5)
So happy I picked them for my storage needs. I now have 3 units and love the staff and pricing. Highly recommend!! -
Review 109 (2019-03-22 - Rating: 5)
Had a wonderful experience using this company . Would highly recommend to anybody needing storage or moving services. Manager Mauricio was very helpful throughout the whole process ⭐️⭐️⭐️⭐️⭐️ -
Review 110 (2023-07-17 - Rating: 5)
Crissy was very nice and friendly. very helpful allowed the process to be fast and easy! -
Review 111 (2023-10-20 - Rating: 5)
Crissy was great and very patient with me :) ten stars if I could -
Review 112 (2023-03-24 - Rating: 5)
Chrissy was great and provided excellent customer service. Process was quick & easy. -
Review 113 (2024-03-08 - Rating: 5)
Clean units.. in/out service no hassles and got a great special that doesn’t hurt the wallet -
Review 114 (2015-12-26 - Rating: 5)
Manager Grace is friendly and helpful. The facility is clean and I feel my belongings are safe and secure. Thanks Lockaway Storage!! -
Review 115 (2015-05-09 - Rating: 5)
Close to closing time, and still received excellent customer service. Well kept facility, I for one feel comfortable with my valuables being kept there. Thank you Grace!!! -
Review 116 (2023-09-02 - Rating: 5)
Nice customer service from Daniela & Chrissy help us find the perfect storage for our stuff -
Review 117 (2018-11-29 - Rating: 5)
I used this storage for 3 years and I was very happy, the place is always clean. Damian the manager was always very helpful and friendly. -
Review 118 (2023-01-24 - Rating: 5)
Clean, efficient checkin/out. Zero issues. Will defnly use again if I am ever back in San Antonio. -
Review 119 (2018-07-03 - Rating: 5)
Very easy, convenient, and clean. Employees are very helpful and nice, really care about customer satisfaction! Definitely recommend! -
Review 120 (2015-07-27 - Rating: 5)
Very friendly staff and quick service. Unfortunately they are now closed on Sundays and the call center was uninformed for the initial day of implementation. However, the staff at this location were apologetic and friendly. -
Review 121 (2022-12-08 - Rating: 5)
Loved the customer service, everytime I call there is never negative. Everyone is always professional and answering my questions. Thank you all.❤️ -
Review 122 (2019-11-02 - Rating: 5)
Can’t say enough great things about the staff there. Mauricio is absolutely amazing. Thank you for making a stressful situation less stressful. 🙏 -
Review 123 (2017-10-04 - Rating: 5)
We had an office unit for almost 1 year and it was great for a transition space. Price is great and staff friendly. -
Review 124 (2022-06-27 - Rating: 5)
Crissy helped make the process of getting a new storage unit so easy and saved me money on a lock to boot! -
Review 125 (2019-05-29 - Rating: 5)
Mauricio was professional, courteous and answered all my questions and concerns. The facility is very clean and I will recommend always. -
Review 126 (2022-08-12 - Rating: 5)
Nice clean facility. Prompt notification if there are any issues. Video surveillance of facility and coded entry and exit. -
Review 127 (2020-08-25 - Rating: 4)
It a clean well run storage. They have mini office/warehouse units along with climate controlled and standard storage units in many sizes. -
Review 128 (2023-08-30 - Rating: 5)
Everything is great we’ve been here for a while and no problems! Thanks to the staff -
Review 129 (2020-09-08 - Rating: 5)
Its a good storage place, the application is easy and when I went to pick up my stuff everything was in good conditions, I do recommend this place! -
Review 130 (2016-09-05 - Rating: 5)
Great Service from Staff, Clean and Easy to Use Facility. Would use them again. Also, Fair Prices! -
Review 131 (2015-10-23 - Rating: 5)
Courteous, friendly service. Grace explained everything and was able to explain services available. I would recommend Lockaway to friends. -
Review 132 (2020-06-06 - Rating: 5)
Great personnel, the manger was very helpful and courteous. The site is very clean and well lit. -
Review 133 (2023-09-02 - Rating: 5)
Lock away storage is very convenient and the staff there is always helpful. -
Review 134 (2023-09-01 - Rating: 5)
Great customer service from Daniela and Crissy very helpful and super polite -
Review 135 (2024-07-31 - Rating: 5)
Karla is the best and very attentive! -
Review 136 (2018-10-28 - Rating: 5)
Love this place. The manger is a great guy, helps you find a storage unit the size n price that you can live you. -
Review 137 (2023-08-03 - Rating: 5)
Great place!! Fantastic customer service!! Highly recommend!! -
Review 138 (2023-01-21 - Rating: 5)
Chris was great! Friendly and answered all of my questions. -
Review 139 (2023-08-15 - Rating: 5)
Lockaway storage us hands down the best storage facility Ive used. -
Review 140 (2015-11-25 - Rating: 5)
Great service. Grace was very helpful. Very clean facility and secure. -
Review 141 (2023-12-16 - Rating: 5)
Daniela was the nicest person I have ever talked to on the phone -
Review 142 (2022-04-15 - Rating: 5)
Crissy has been amazing! Always there to help out when there’s an issue! -
Review 143 (2023-08-07 - Rating: 5)
Awesome storage unit if looking for a place to store things! -
Review 144 (2015-04-30 - Rating: 5)
I was amazed at how clean the facility was. The staff is very friendly. The service was quick. -
Review 145 (2025-02-14 - Rating: 5)
Great experience -
Review 146 (2023-08-29 - Rating: 5)
Very friendly manager! 10 out of 10 recommend! -
Review 147 (2023-02-14 - Rating: 5)
Very clean and secure! Crissy is so helpful! -
Review 148 (2015-12-28 - Rating: 5)
Very Clean facility, prices are very very fair compared to other places and the service is beyond excellent! -
Review 149 (2023-05-02 - Rating: 5)
Very helpful and knowledgeable. Crissy was able to answer all my inquiries. -
Review 150 (2023-12-16 - Rating: 5)
Thanks Crissy and Daniela for the great customer service 😃 -
Review 151 (2025-02-02 - Rating: 5)
Helpful and friendly -
Review 152 (2023-09-16 - Rating: 5)
Very helpful and so happy to be working with them -
Review 153 (2021-08-20 - Rating: 5)
Excellent quick and easy every step of the way. They have military discount. -
Review 154 (2017-02-28 - Rating: 4)
Great, clean, and very secure facility. Staff is nice & property is very clean. -
Review 155 (2025-01-27 - Rating: 5)
Jacob was great -
Review 156 (2023-08-23 - Rating: 5)
Great service and very clean property -
Review 157 (2019-08-30 - Rating: 5)
Very friendly and accommodating. Thank you for your help in this challenging move. -
Review 158 (2023-09-09 - Rating: 5)
Extremely friendly, accommodating & personal. -
Review 159 (2023-08-18 - Rating: 5)
Chrissy was very helpful and professional. -
Review 160 (2023-11-22 - Rating: 5)
Crissy does a great job!! -
Review 161 (2023-08-23 - Rating: 5)
Always great service clean location -
Review 162 (2020-04-30 - Rating: 5)
Manager their was very helpfull.....very attentive.....a real pro..... Chef A.ibarra -
Review 163 (2018-02-28 - Rating: 5)
Staff is friendly and attentive and facilities are cleaned and maintained. -
Review 164 (2023-04-15 - Rating: 5)
Kristoff provides excellent service! -
Review 165 (2023-09-01 - Rating: 5)
Cristy is always helpful when needed. -
Review 166 (2024-03-20 - Rating: 5)
Great place to rent a storage -
Review 167 (2017-01-15 - Rating: 5)
Very clean, will work with you, can up or downsize, as needed. -
Review 168 (2020-02-06 - Rating: 5)
GREAT SERVICE, WE WILL USE THEM AGAIN WHEN THE TIME COMES. THANK YOU!! -
Review 169 (2019-02-23 - Rating: 5)
Good people and a nice and safe place for your things. -
Review 170 (2018-01-31 - Rating: 5)
GREAT MANAGEMENT STAFF ALWAYS TAKING CARE OF THE PROPERTY AND CUSTOMERS. VERY CLEAN RESTROOMS -
Review 171 (2021-01-12 - Rating: 5)
Great people and service thank you very much -
Review 172 (2020-03-06 - Rating: 5)
Great price and service. Thanks Mauricio -
Review 173 (2018-11-02 - Rating: 5)
Very nice layout , very clean and,well kept. -
Review 174 (2019-09-06 - Rating: 5)
The folks there were so kind & helpful -
Review 175 (2023-08-08 - Rating: 5)
Great customer service! -
Review 176 (2019-06-12 - Rating: 5)
Jeffs Gun Shop, the best in town -
Review 177 (2023-09-01 - Rating: 5)
Service is always awesome! -
Review 178 (2023-11-04 - Rating: 5)
Very friendly and helpful -
Review 179 (2023-01-06 - Rating: 5)
Storage was perfect and so easy to access. -
Review 180 (2017-03-29 - Rating: 5)
Great service, and spacious units. -
Review 181 (2024-07-20 - Rating: 5)
Amazing -
Review 182 (2015-10-15 - Rating: 5)
Fast and easy sign-in process, thanks! -
Review 183 (2023-06-23 - Rating: 5)
Super safe and reasonable -
Review 184 (2021-02-26 - Rating: 5)
Professional, helpful and corteous staff. -
Review 185 (2023-08-24 - Rating: 5)
Very good service -
Review 186 (2024-02-07 - Rating: 5)
Perfect and safe -
Review 187 (2023-06-23 - Rating: 5)
Great customer service!! -
Review 188 (2020-10-29 - Rating: 5)
EXCELLENT SERVICES, NICE PLACE.... -
Review 189 (2015-10-01 - Rating: 5)
Thank you 5 stars -
Review 190 (2023-08-23 - Rating: 5)
Excellent service -
Review 191 (2023-08-04 - Rating: 5)
Great service -
Review 192 (2023-08-15 - Rating: 5)
Love this facility