Whitney Barsalou, SWBC Mortgage

Located in Houston, Texas

Address: 2500 Dallas Pkwy Suite 424, Plano, TX 75093, United States

Phone: +1 501-545-6608

Rating: 5

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-21 - Rating: 5)
I recommend Whitney and her team to everyone I talk to! She is amazing and helps walk you through the home buying process every step of the way. She cares deeply about her clients and it truly shows through the effort and work she puts in. We are so grateful for Whitney and her expertise. We couldnt have done it with out her! ❤️

Review 2 (2025-01-20 - Rating: 5)
We love working with Whitney. She takes the time and care to truly explain the process and provide an education on the loan process which I really appreciate. Shes always available to answer my questions and is so knowledgeable about the different programs available and helps me decide what is the best option for me. She is great about providing estimates so that I can see the breakdown and understand what everything means. Shes the best!

Review 3 (2025-01-19 - Rating: 5)
We cant thank Whitney and her team for taking such good care of us. She was on top of everything. She knew we wanted to close on our home on a certain day and she made it happen. She also pushed through the whole process where we closed on our home in less three weeks and we were able to have Christmas and bring in the new year in our new home! Thank you again Whitney and Jenny for working so hard, our family appreciates everything you ladies did!

Review 4 (2025-01-21 - Rating: 5)
We love working with Whitney and her team! They are attentive, responsive and always go above and beyond to ensure clients are taken care of. Their professionalism and proactive approach help make the lending process smooth and stress-free. Highly recommend this fantastic team!

Review 5 (2025-02-26 - Rating: 5)
Everything went smoothly from beginning to closing. We were kept well informed of the status of our application. Working with Whitney and her team made buying a home a less painless process. Highly recommend.

Review 6 (2024-08-15 - Rating: 5)
As a realtor of 8 years, Whitney and her team have been a blessing to my business AND MY LIFE! She and her team are what every agent and their clients dream about. They are incredibly efficient and effective, and nothing gets past them. When things get difficult, or a first time situation leaves us blindsided, Whitney goes to bat and figures out a solution. She never ceases to surprise and amaze me. I service the Abilene TX area and harp on my clients to use a local lender. If there was a lender here as good as Whitney and her team, I would be using them, but the competition isnt even close. My business, my clients, and my family are all incredibly grateful for this team, their efficient systems, and their dedicated work ethic. I am confident that you will be too. Choose this team for your home loan! Youll be glad you did!

Review 7 (2024-05-17 - Rating: 5)
We worked with Whitney on the purchase of our first home. Rain or shine, day or night you could rely on her helping you through the process! She is extremely knowledgeable, great at explaining the numbers and is very professional/personable! Signing was easy as most of it was online and easy to navigate. I cannot recommend Whitney or SWBC enough, they are absolutely awesome.

Review 8 (2024-07-18 - Rating: 5)
Whitney and the team at SWBC dedicated a lot of time and effort to getting the best loan possible for our new home and kept us informed of all the options along the way. We would not have gotten there if it was not for this team and their hard work! They responded almost immediately to any questions we had and made sure we were aware throughout the entire process. Between this team and Veterans United, we made the right choice to go with SWBC!

Review 9 (2024-06-28 - Rating: 5)
Whitney assisted my husband and I in our first home buying process. Her ability to break everything down in a way that we could understand was truly helpful as a first time buyer! Her attention detail on all our paperwork and communication skills up until the day we closed made our experience stress free and memorable!

Review 10 (2022-12-12 - Rating: 5)
Thank you to Whitney and Jenny at SWBC Mortgage for my making my first-time home buying experience smooth sailing! The team was wonderful to work with answering ALL of my questions. They were on top of all the deliverables getting me to the closing table in 3 weeks. Thanks for celebrating me in such an awesome way!

Review 11 (2024-07-09 - Rating: 5)
Absolutely wonderful loan officer!! We were truly blessed to get put in touch with Whitney from our realtors. Whitney went above and beyond answering questions after hours and on weekends and continues to help us even after closing on the house! Definitely use Whitney and team Barsalou!!

Review 12 (2024-03-21 - Rating: 5)
She was amazing. Walked us through the entire process and made herself available at our convenience. She provided plenty of loan options and tailored them to meet our needs. It is very rare in my opinion to meet someone like Whitney in this industry where you can truly feel taken care of and heard, in addition you can truly tell that she cares and wants the best for you as well as your family.

Review 13 (2022-12-01 - Rating: 5)
Whitney and her team were awesome! They helped us every step of the way and were helpful in explaining all steps of the process. Jenny was also great and made sure all of our documents were in order and uploaded to hit the deadlines. We recommend Whitney and her team to anyone and everyone looking to buy a house. They genuinely made the home buying process less stressful and helped us get our forever home!

Review 14 (2021-11-02 - Rating: 5)
This Mortgage loan Team made the impossible Happen with their Efforts we are Home owners once again! Can’t say enough for the step by step Process that eventually got us in the Door!We Highly Recommend Whitney and Jenny for all your Mortgage Loan Endeavors!

Review 15 (2024-06-19 - Rating: 5)
Whitney was very very helpful and did everything she could to get us in this house. Definitely recommend her and SWBC mortgage! Made the whole house purchasing experience great and not a lot of hiccups!

Review 16 (2024-06-27 - Rating: 5)
Whitney is extremely knowledgeable and very helpful for first time home buyers like us who have a lot of questions of how the process works. She was great and trustworthy!

Review 17 (2024-06-20 - Rating: 5)
Whitney is amazing and has the best team behind her! Her and her team make buying a home so easy and stress free!

Review 18 (2023-11-15 - Rating: 5)
Whitney was awesome through this experience it was simple and non stressful as in the past others were not so smooth sailing. If you want someone that’s very professional, knows her job, and answers every question in timely manner…. USE WHITNEY!!!!

Review 19 (2022-02-14 - Rating: 5)
Whitney and her team are GREAT! They were quick to help and very responsive! If anyone is looking for some great, helpful people to use during the home buying process I would stop looking and go with Whitney and her team and they will take of you!!

Review 20 (2022-08-15 - Rating: 5)
Absolutely fantastic experience!! Whitney and Jenny were so wonderful!! The team is super awesome. They are always readily available to answer any and all questions. They are beyond friendly. They make you feel like family; always having your back. They want you to succeed and advise you as so. Great team. Definitely recommend! Thank you team for helping us get our dream home! 💙

Review 21 (2020-10-15 - Rating: 5)
Whitney and her assistant Jenny were absolutely wonderful to work with. There were no surprises and they were both very helpful. The entire refinance process from start to finish took less than 8 weeks which is amazing considering the market right now. That should tell you the kind of dedication that they have to their clients. I would highly recommend Whitney to anyone!

Review 22 (2022-09-23 - Rating: 5)
Where another company took a look at our situation and said no, Whitney and her team took a look and found a way to make it work. Because they took that extra step, my family and I found a home to call ours and get our family back under one roof. Her team made the process feel smooth and we all worked hard to get the ball rolling. I am grateful for their service and help in what normally would have been stressful and overwhelming. Thank you Whitney and team!

Review 23 (2022-03-09 - Rating: 5)
Whitney and her team were all extremely helpful during the home buying process and made sure we understood every aspect every step of the way. They were there for us constantly and made the process easy and stress free! Definitely would recommend them! THANK YOU GUYS!!!

Review 24 (2023-03-28 - Rating: 5)
Whitney was a HUGE blessing during this entire home buying process. Id heard terrifying stories about purchasing a home from all the nuances and specifics to not being well informed...BUT Whitney!!! My God!!! She was truly a Godsend.

Review 25 (2022-10-03 - Rating: 5)
Whitney and her team were amazing to work with! As first time home buyers they made the process so easy for us and were always available to walk us through any and everything!

Review 26 (2022-12-01 - Rating: 5)
******HIGHLY RECOMMEND******My husband, Jody and I, want to thank SWBC MORTGAGE for working SO hard and quickly to get our home loan purchased! We could not be happier and very satisfied with Whitney and her full team! You would be crazy not to use Whitney as your lender!! Some lenders drag their feet, but not this team! Responded in a timely manner, if not immediately. Answered all our questions, if we did not understand the answers, they explained them. We never felt alone or left in the dark. Always kept us in the loop.Such a FRIENDLY AND OUTGOING STAFF!We are VERY PLEASED!!Thank you, Whitney and SWBC team for making this happen!Renea Hedden, well satisfied customer

Review 27 (2020-07-15 - Rating: 5)
This is my second time working with Whitney and the SWBC team and just as the first time, it was flawless! So many questions arise during the lending process and either Whitney or her team were always super quick to answer. They also articulate sometimes confusing topics in English. Hopefully we do not have the need to work with Whitney in the future because we are thrilled with our new house, but if ever something changes we will not hesitate to work with them again!

Review 28 (2022-04-25 - Rating: 5)
Whitney and her team are the absolute best! As a first-time homebuyer, Whitney was able to walk us through the process with the heart of a teacher and made everything easy to understand. I cannot recommend her enough!

Review 29 (2021-03-02 - Rating: 5)
Whitney and her team were so sweet throughout the home buying process. With this being my 3rd home purchase I now know what good communication is and will only be using the Barsalou Team moving forward! Whitney & Jenny you are fantastic!!

Review 30 (2023-12-08 - Rating: 5)
I can’t thank Whitney and her team enough for how great they made my first home buying experience. The exceptional communication and willingness to talk me through everything was very much appreciated.

Review 31 (2021-12-28 - Rating: 5)
Whitney and her team were amazing!!! They thoroughly prepared us during this whole home-buying process and worked so diligently to help us buy our first home. We could not be happier or more grateful for this team!

Review 32 (2020-06-12 - Rating: 5)
Whitney was awesome and was always there when we needed her. Super helpful and a wonderful personality. Very easy to work with. Got us an incredible rate too! Highly recommend her and SWBC.

Review 33 (2022-07-25 - Rating: 5)
Jenny, Whitney and the team at SWBC were amazing! They worked fast, kept me informed of every step of the process, and were easy to reach whenever I had a question. They also saved me a ton of money compared to another lender I was working with before both on my rate and in closing costs.

Review 34 (2020-07-13 - Rating: 5)
Whitney and her team at SWBC are awesome! They took care of everything for us during the home buying and mortgage process. They kept us well informed and updated the whole time. We hit a few snags along the way with our underwriter, but they worked tirelessly to address the issue and help me get it resolved so we could close on time. Will definitely recommend to family and friends!

Review 35 (2021-09-24 - Rating: 5)
Whitney and her team from SWBC made the whole process of mortgage lending for the purchase of my first house so smooth that I suggest to reach out to her for any mortgage requirements. Whitney and her colleague Jenny responded to any query within a few minutes that is a huge plus point in their dealings. Thank you team SWBC.

Review 36 (2023-09-06 - Rating: 5)
Thank you soo very much to the SWBC Mortgage team! It was truly a pleasure to work with you all! You all were very professional and provided exceptional service!! Thank you again for being a part of our home buying journey!!! I appreciate you Whitney and Jenny!!!!

Review 37 (2021-05-03 - Rating: 5)
Incredibly happy with Whitney, and her team at SWBC. We are first time homebuyers, and they made the process incredibly easy, and were so responsive to any of our questions regardless of time of day.I cant imagine working with anyone else. Thanks so much to everyone over there who assisted us.

Review 38 (2020-06-10 - Rating: 5)
Whitney & team helped me With my refi and we’re completely exceptional. They treated me like I was the only person they were dealing with! Very hands on and open to any need or request I asked. I would not hesitate to you Whitney and SWBC again with another mortgage!!

Review 39 (2020-02-20 - Rating: 5)
Whitney and her team are awesome! They are always quick to respond, and answered every question I had. They kept me updated throughout the whole process. They definitely made the home buying process so smooth for us!

Review 40 (2023-10-12 - Rating: 5)
Whitney was there for us at anytime, answered all our questions, extremely helpful and understanding. She is an amazing person all around.

Review 41 (2020-08-13 - Rating: 5)
Whitney Barsalou is the most amazing loan officer my wife and I have ever had the privilege of working with over the years of obtaining various mortgages. She was a true partner along the path from applying for our loan to the closing at the title company. Her customer-centric attitude and service far exceeded our expectations. She is professional, personable, efficient, and effective. Her communications skills are unmatched. I do not believe we could have been treated any better than the service and kindness Whitney provided us. She deserves a rating beyond 5 stars. I would recommend Whitney and the awesome Jenny Gaddis, her loan administrator, to my best friends and family should they be in the market for a mortgage loan. Lowell H. Strike, Ph.D.

Review 42 (2023-09-29 - Rating: 5)
Whitney was a great lender, we were first time homeowners and Whitney was very quick to answer any questions we had, even ones I had already asked a million times.

Review 43 (2023-08-29 - Rating: 5)
Such a great experience working with Whitney and her team! They were very helpful, knowledgeable, and made my lending experience a breeze. Highly recommend!

Review 44 (2021-04-29 - Rating: 5)
Whitney was great to work with, very thorough and personable! Service was over and above and easily the smoothest mortgage process we have been through. Thanks you so much!

Review 45 (2022-10-31 - Rating: 5)
Whitney with SWBC was fantastic. She not only got us the best rate and allowed us to lock it in early she was quick to answer and explained every thing very well. She’s the only person we’ll use here on out.

Review 46 (2024-06-11 - Rating: 5)
Whitney and Jenny made the process super easy and quick. Nothing but good things to say about them and the company.

Review 47 (2023-09-04 - Rating: 5)
Awesome team to work with. They were thorough and helpful throughout the process. If buying a house wasn’t so expensive, I’d go through it all again with the SWBC team tomorrow. Highly recommend.

Review 48 (2021-05-05 - Rating: 5)
Whitney could not have been any better. It did not matter if it was Thursday night or Sunday morning, she literally jumped through hoops for us. We would recommend SWBC to anyone. I would give 6 stars if I could!

Review 49 (2021-11-24 - Rating: 5)
Amazing customer service and staff!!! They have exceeded All my expectations. Being a first time home buyer seemed overwhelming, but Whitney and her team made it all so easy and processed everything in such a timely manner. I would recommend them everyone. Thank you again :)

Review 50 (2024-02-12 - Rating: 5)
A phenominal team! Enjoyed working with them and through them to purchase my lovely home! Whitney is super knowledgeable!

Review 51 (2023-12-19 - Rating: 5)
Couldnt be more happier with the hard work and dedication that Whitney and Sonia Gonzales my realtor out of Abilene Texas put into getting our dream home no one works harder than these two to get someone Approved thank a lot swbc and kw realtor for my new home I will be using you guys again and yall are more than highly recommend

Review 52 (2021-07-08 - Rating: 4)
Whitney, Jenny and the team are amazing and made it happen for us. We had a very unique set of situation(s) that were not easy. Even with these they got it done.

Review 53 (2020-02-21 - Rating: 5)
Whitney has a lot of dedication to what she does and is very passionate about it! She is always very helpful and goes the extra mile when helping her clients.

Review 54 (2021-05-26 - Rating: 5)
Ive had three great experiences with SWBC and Whitney. She is doing something right b/c I keep coming back to her for my mortgage needs when there are many other choices.

Review 55 (2021-05-07 - Rating: 5)
Everything went extremely well we were more than happy with everything from the beginning to the end. When we drove up to the house for the final time knowing that it was ours we were elated. And when we saw the “Welcome Home” sign it just made everything worth it! If we had to do it over again we wouldn’t do it without you guys!!!Thank you, Thank you, Thank you!!!!The Hartman’s

Review 56 (2020-03-10 - Rating: 5)
Great lender with competitive rates. I was impressed with the responsiveness and the speed with which the closing was handled (in my case these were 2 investment properties). All my questions were answered immediately. Best lender I worked with so far.

Review 57 (2021-04-14 - Rating: 5)
Whitney and her team went above and beyond. I highly recommend them to all home buyers needing a loan!

Review 58 (2023-05-04 - Rating: 5)
Wonderful to work with! My questions were always answered promptly and I never felt like I was a bother for asking. They made sure all of my documents were in order and properly handled.

Review 59 (2025-01-21 - Rating: 5)
We love working with Whitney and her team!

Review 60 (2021-07-19 - Rating: 5)
Whitney is stellar! Thank you for being so reliable and available and for all your support!

Review 61 (2021-06-01 - Rating: 5)
Everyone was so helpful and very well organized especially since I had no idea what I was doing. All the staff were so informative and explained any questions I had. Best experience ever!

Review 62 (2021-05-05 - Rating: 5)
Whitney is the best ever! Great to work with made the process super easy!!

Review 63 (2022-07-31 - Rating: 5)
I could not has asked for anything to move faster or smoother. Everyone did a great job to make this happed really fast.