Wellby Financial

Located in Houston, Texas

Address: 14100 Spring Cypress Rd, Cypress, TX 77429, United States

Phone: +1 281-488-7070

Rating: 4.2

Review 1 (2024-08-28 - Rating: 5)
I have been with this credit union for many years when it was JSC. I would travel to the other locations, including Park Place and Gemini. Yesterday was my first experience with the Cypress location.I gave this location 5 Stars because of the professionalism of the staff. Upon entering, the receptionist was smiling as she stood to greet me. She invited me to have a seat and immediately referred me to Jayla.Jayla was very attentive to my needs and concerns. I was pleased with the attention she provided to make sure I was satisfied.Thanks to all of the staff at the Cypress location who greeted me with a hello or smile. Cypress is now my go-to Welby Financial.

Review 2 (2024-07-29 - Rating: 5)
Rushed to make it before they closed, was a few minutes late. They saw me rushing in and with a smile on their face were eager to help me!! I cannot thank them enough for being kind and helpful when they didn’t have to. I appreciate you Patricia and Jayla at the cypress location!

Review 3 (2025-02-28 - Rating: 5)
Great staff. Willing to go the extra mile to help out and have a great banking experience.

Review 4 (2023-11-19 - Rating: 5)
I got a Vehicle Loan from Wellby financial for my new car. Evetime time I come to Wellby office inside HEB Spring Cypress, everyone here is always friendly and professional. They help me through all my need. Love their service.

Review 5 (2023-07-28 - Rating: 5)
Went to this branch for the first time. Nicholas Ferrin was a very big help. Friendly, professional and did what he could to make sure I walked out with what was best for me. Switched my account to one with better returns, got me on a CD account with the best rate available and made me realize I had no beneficiaries listed on accounts. All around great experience 👍🏾👍🏾

Review 6 (2023-11-10 - Rating: 5)
Ms. Tonya Jones at the Wellby location inside of H.E.B. in Cypress, TX made my DAY on Nov. 9, 2023!!!I appreciated her exceptional & discreet way of handling my affairs & she delivered with a smile. Her colleague was very kind as well. I wish Ms Jones the best with Wellby! THANK YOU again Ms Jones

Review 7 (2023-06-11 - Rating: 5)
Shout out to Nicholas Ferrin! I work with several different banks daily and Nicholas got me the best rate and term possible in this market. Very professional and responsive throughout the entire process. Nicholas and Ruby even provided me with a care package + cookies! Its the little things that count ;) thanks to the Wellby team, Ill be telling everyone in the Houston area about you guys.

Review 8 (2023-04-19 - Rating: 5)
New BANK branch at HEB, the lady helped me today was very nice and welcoming 👍

Review 9 (2023-05-11 - Rating: 5)
Nicholas is an outstanding customer service agent. He took over for another agent who was - annoyingly - struggling. Nicholas handled our transaction expertly and listened and fully understood some other issues we had with Wellby.

Review 10 (2023-01-13 - Rating: 5)
First time experience, they were very welcoming. They help me and my husband to understand their company and how it works. I highly recommend come to this location. They have wonderful team.

Review 11 (2023-04-05 - Rating: 5)
This location is great the best costumer service, Patricia she is amazing with costumer’s, always she help , thank you for your professional service.

Review 12 (2023-01-20 - Rating: 5)
Ruby assisted me today. She was friendly, knowledgeable and efficient.

Review 13 (2023-01-30 - Rating: 5)
The branch was ver attentive and provided excellent service.

Review 14 (2023-01-13 - Rating: 5)
Wonderful team and very welcoming! Highly recommend!

Review 15 (2023-03-21 - Rating: 5)
These people who assisted me on this site are professionals, they assisted me in a very kind way…..By the way, people, if you are looking for a place to go for your debit card, go to this place, they speak Spanish, thank you Patricia cura, thank you Marivic Gamache.