Wellby Financial

Located in Houston, Texas

Address: 2300 Gulf Fwy, Texas City, TX 77591, United States

Phone: +1 281-488-7070

Rating: 4.4

Services

Drive-through
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Cash advance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-12-13 - Rating: 5)
Laura & team were amazing. I came in with a question about mortgage loans and instead of just giving me a one size fits all answer. She broke down my financial profile and gave me answers that were best suited for me and my financial goals and future. Well be is great and this location is the best.

Review 2 (2025-02-12 - Rating: 5)
Ive been with this Credit Union for over 13 years and its very professional. I love my portal where I can look at my bank account anytime& how many times I want.If someone trys to use my acct anywhere like last week they call ASAP! When someone tried to use the number on my card without the actual card. I had theCard it wasnt lost or stolen!The scam is the theives that do this just take number & make a card online. They were trying to use my cardat a Sams in Arkansas. So IHighly recommended this bank with so many other benefits as well!

Review 3 (2023-02-27 - Rating: 5)
This is not my home location, but I stop here Quite frequently, And they are always friendly. However, on this particular occasion I have had a horrible day. The gentleman who was helping me had enough ♥️ to take the time and listen to me complain and tried to make me feel better about the situation. Not to mention that Wellby Financial is the best banking system I have dealt with

Review 4 (2024-12-18 - Rating: 5)
Laura and Julia were just amazing on helping me with what I need it. . I so recommend them for any transaction that you need so glad I came to the right hands .

Review 5 (2025-02-21 - Rating: 5)
I’m very happy with our Wellby Financial bank specially Laura Arratia she is very helpful to us , She has always an excellent service to our needs…

Review 6 (2024-09-09 - Rating: 5)
Susanna was extremely helpful in getting my father setup with new accounts. I’m so thankful for her and the support given to him.

Review 7 (2024-12-19 - Rating: 5)
I had the best experience with The Branch Manager Laura at the Texas City location. So awesome and so helpful!

Review 8 (2023-09-15 - Rating: 5)
Julia was the most help with loan services and she helped me feel seem, cared for, and understood in the process. She was so kind and resourceful.Ashley and her had great communication and worked well together to answer all my questions and solve any concern I had.Wellby hires great people and have amazing rates.

Review 9 (2023-07-22 - Rating: 5)
Went to ask 1 question and then a can of worms were open. I am so glad I had Julia to help me. She is very professional, friendly, respectful, caring, knowledgeable and very helpful. We got everything taken care of plus she calm me down when I got upset about the situation. She even followed up the next day. Thats customer service. The way the world is today it was extremely nice to have her helping me. Bless her. DAWN

Review 10 (2023-07-19 - Rating: 5)
For all of your banking needs go see Julia and the rest of the Wellby team. Theyre service and professionalism couldnt have been better. Julia helped me to remedy my situation quickly. She kept me informed throughout the process. 5 stars. You will not be disappointed.

Review 11 (2023-08-24 - Rating: 5)
I had the pleasure of working with Susana Avila over the past week on a auto re-fi and a personal loan. She was absolutely AMAZING! All of this was done remotely. I greatly appreciated the prompt responsiveness and updates of where we were in the process. Susana definitely provided 5-Star service.

Review 12 (2023-07-08 - Rating: 5)
Issac and Susana at the Texas City branch made the horrendous experience I was having buying an RV much easier. Issac went above and beyond my expectations when he stayed late on a Friday to start a loan application. He kept up with communication and made sure that Susana would be able to take over in the process on Saturday. I had the check for the RV in hand by 10:00 Saturday morning. Just one of the many reasons we have three auto loans through Wellby. The customer care has always been top notch. I highly recommend you take your financial business here.

Review 13 (2023-07-16 - Rating: 5)
I went in this morning to see about getting a line of credit and a young lady named Julia helped me out. I took up most of her Saturday shift with questions and transactions. She was very helpful and polite. Everything I was trying to do, was done, and in a timely manner. Thank you Julia for all your help!

Review 14 (2023-07-12 - Rating: 5)
It was so amazing to work with susana Avila she is the best. Took care of all my needs. She is well knowledges in her job. Wellby is lucky to have a person like this on their team. I’ve been a member for 19 years and this is the best experience I’ve had. Thanks

Review 15 (2024-10-21 - Rating: 5)
Very helpful and gave clear instructions. I was notified relatively quickly and had all my questions answered.☺️

Review 16 (2024-07-09 - Rating: 5)
Awesome team members and staff. They take time to research and answer all questions and offer solutions to any problems or concerns. Excellent customer service.

Review 17 (2023-05-26 - Rating: 5)
I was assisted by Julia Baez whom went above and beyond with her customer service. She’s is a great asset to Wellby and I will continue going back to her. Thank you so much for your help I will be recommending you to family and friends!

Review 18 (2023-09-08 - Rating: 5)
My son was in an accident that totaled the car he had financed with Welby. We applied for a new loan and Susanna at the Texas City location and Welby had his new loan completed in no time. Thank you for making him so happy with his dream car.

Review 19 (2023-04-27 - Rating: 5)
Wow I went to get a Vehicle loan for $$$$$$And Julia Baez at the Texas City location went above and beyond. Let me tell youlook no further then Wellby Financial when looking into getting any financial assistance, her and her team ( Isaac) were just remarkable and Julia was astonishing and incredibly helpful. I know my next loans are going to be with them.

Review 20 (2024-01-19 - Rating: 4)
The workers are always great, service is wonderful, and the location is a very good one. Unfortunately, the ATM rarely ever works at this location for long lengths of time... it probably would be beneficial to install a new one.

Review 21 (2023-06-14 - Rating: 5)
I wanted to quickly share what an extraordinary job Susana Avila and her team did in retaining my business with you and doing it fast, professionally, and very courteous. People like that, make all the difference in the world!!! Thank YOU..

Review 22 (2023-08-07 - Rating: 5)
CLAUDIA, with Wellby, assisted me over the phone in taking part of the new 13 month CD promotion. She had all papers ready and I went into Texas City office and saw Julia who assisted me in signing. Both were knowledgeable and I relied on their expertise. Cuddos to these women.Gilbert D. Jones, Jr. Assisted by Ms. Kersh

Review 23 (2023-09-09 - Rating: 5)
Susana Avila was amazing and worked non stop to help me get me loan so that i could pick my car up by the end of the day, if not for her it would’ve taken much longer, I’m so grateful for her hard work!

Review 24 (2023-08-22 - Rating: 5)
Yesterday I applied for an an auto loan and was assisted by loan officer Susana Avila. Susana was very helpful, knowledgeable and professional and I will not hesitate to use and recommend Susana and Wellby Financial for any financial needs!

Review 25 (2023-05-20 - Rating: 5)
Always an incredible experience with Wellby. Laura Arratia is my go to person. She has always gone above and beyond with any of my financial needs. Highly recommend her!!!

Review 26 (2022-09-24 - Rating: 5)
My family and I are very grateful with Berna Lino and her exceptional service.She answered all our questions throughout the entire process of our home buying.Overall we had a great experience!

Review 27 (2024-01-11 - Rating: 5)
Refinancing my vehicle was effortless. Great rates!! No other institution could come close. Thanks Mrs Silvia for the easy transaction.

Review 28 (2023-07-13 - Rating: 5)
Mr. Isaac was wonderful. He had no problem with any of my questions and he knew what he was talking about.The most helpful bank I have ever used.

Review 29 (2023-08-14 - Rating: 5)
Wow!!! What an easy and wonderful process! When life gets crazy you can know that Wellby be there to help you with the next steps! Julia made today a better day! Thank you!

Review 30 (2023-02-03 - Rating: 5)
I love banking with Wellby Financial! Formerly known as JSC. Edward is my go to teller. He always has a great, friendly attitude and a wonderful demeanor. I’m always greeted at the door with a friendly hello. Wellby Texas City is my go to for all my financial needs.

Review 31 (2023-04-21 - Rating: 5)
Susana helped me securing a loan. She was nice, knowledgeable, and professional. A good introduction to banking with Wellby.

Review 32 (2023-09-05 - Rating: 5)
Ms. Vern Anderson was wonderful amazing and very patient she took her time and helped us so very friendly polite and pleasant so when you go there that’s who I recommend you all see thank you for services.

Review 33 (2019-04-17 - Rating: 5)
Nine years ago I had zero credit. I didnt have any delinquencies, but I had no credit lines. I made a great salary, but I couldnt get a bank to give me a chance on a vehicle loan. Rose was the person who helped me formulate a plan to build my credit. She didnt make me feel like less of a person for not having credit, like other banks and credit unions. I put down 20% on a used F150 and refinanced after two years, and paid off after 5 total years.Today, I still drive the same F150. I own my own home, have multiple credit cards and in November I bought my first RV.Years ago, when I needed help, Rose and JSCFCU had my back and I am a customer for life. When I need a loan, I always know I can walk into Roses office and she will have my best intrest in mind. This level of service is unmatched and is becoming harder to find now a days. Thanks a million Rose!Best RegardsWill Manes

Review 34 (2023-05-31 - Rating: 5)
Susana went above and beyond in helping my son with his truck loan. She kept us informed every step of the way and made the process effortless

Review 35 (2023-02-11 - Rating: 5)
Susanna was awesome. She is very patient and knowledgeable with all aspects of her job.

Review 36 (2022-11-18 - Rating: 5)
I would like to give Susana Avila a special Thank You for the amount of time she gave helping me with 2 estate accounts. She went above and beyond.

Review 37 (2023-01-25 - Rating: 5)
The process to receive a personal loan was very smooth and had the funds in my account in days. The staff was frienndly and professional. The rates are very fair

Review 38 (2018-10-03 - Rating: 5)
Me. Brandon has been more than helpful with all of my questions and concerns about my Auto Loan. I would not only recommend this Credit Union to anyone, but this branch in particular. Stellar service. 10/10

Review 39 (2022-08-05 - Rating: 5)
Berna Lino and her team were knowledgeable, helpful and very efficient. Securing our mortgage and closing went off without a hitch!

Review 40 (2023-08-23 - Rating: 5)
Isaac and Susana made renewing my loans easy as just a few clicks

Review 41 (2023-07-21 - Rating: 5)
Great Service with Susana! She is very knowledgeable and such a pleasure to work with 😊

Review 42 (2023-04-19 - Rating: 5)
Susana Avila was absolutely amazing! Very patient, professional and kind!

Review 43 (2016-10-23 - Rating: 5)
This is my bank. Ive tried all the big banks and have not had a pleasant experience through customer services and ridiculous fees..since Ive joined JSCFCU about a year ago Ive had kind and helpful service and never any unnecessary fees...great experience we hope to bank here for a while.

Review 44 (2023-05-27 - Rating: 5)
They always have everything I need and theservice is wonderful never have to wait longto be taken care of they always happy nice to you

Review 45 (2023-11-13 - Rating: 5)
Excellent service from Ms Ashley Patterson very professional and through. Thanks again

Review 46 (2023-01-23 - Rating: 5)
Courtney was nice and helpful to my wife and i .we appreciate that type of courtesy

Review 47 (2023-04-18 - Rating: 5)
Wellby is a good Bank I recommend having this bank grate costumer service thanks to Susana great service

Review 48 (2023-01-30 - Rating: 5)
Great fast service and understanding of new accounts! Thank you very much Susana!

Review 49 (2023-01-07 - Rating: 5)
I got very good customer service and very nice. I would highly recommend it.

Review 50 (2023-04-05 - Rating: 5)
Very helpful she helped me purchase my first car!!!

Review 51 (2022-12-16 - Rating: 5)
MRS.ASHLEY PATTERSON WAS A GREAT IN HELPING ME WITH MY BANKING EXPERIENCE TODAY GREAT LADY

Review 52 (2023-07-24 - Rating: 5)
Julia was so helpful for me I thank her so much 💕

Review 53 (2022-03-23 - Rating: 5)
Great customer service! Very knowledgeable and friendly staff. 👍🇺🇸

Review 54 (2024-01-30 - Rating: 5)
Good rates and wonderful staff.

Review 55 (2024-01-24 - Rating: 5)
Very easy to get everything done

Review 56 (2023-06-01 - Rating: 5)
Fantastic!! Excellent work Mrs. Baez!

Review 57 (2022-08-22 - Rating: 5)
Friendly and knowledgeable staff. Great experience.

Review 58 (2023-02-16 - Rating: 5)
Everything was handled effectively and efficiently. Thank you.

Review 59 (2023-03-27 - Rating: 5)
Ashley P is wonderful to work with.

Review 60 (2023-09-12 - Rating: 5)
Excellent service, extremely professional

Review 61 (2023-01-25 - Rating: 5)
Great people in Texas City. Thanks...

Review 62 (2018-07-23 - Rating: 5)
Very good bank never had issues

Review 63 (2023-10-23 - Rating: 5)
Texas City Branch is the best.

Review 64 (2023-10-21 - Rating: 5)
Made deposit at drive-in.

Review 65 (2018-09-27 - Rating: 5)
Awesome staff and awesome service!

Review 66 (2021-11-29 - Rating: 5)
Clean fast friendly service

Review 67 (2019-01-07 - Rating: 5)
Awesome Staff and Service!

Review 68 (2025-03-05 - Rating: 5)
Worked with Eric at the Mainland branch in setting up some new accounts. He was very professional, kind, and compassionate. I’m very happy I decided to work with Wellby Financial and their wonderful employees.