Wellby Financial

Photo of Wellby Financial

Located in Houston, Texas

Address: 404 FM1959, Houston, TX 77034, United States

Phone: +1 281-488-7070

Rating: 4.1

Services

  • Drive-through
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet

Categories

  • Mortgage lender
  • Bank
  • Car finance and loan company
  • Credit union
  • Financial institution
  • Federal credit union
  • Notary public

Photos

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Comments

  • Review 1 (2024-10-23 - Rating: 5)

    Johanna V. offered professional, kindhearted service in handling my financial questions. She took time to listen to all my inquiries and offered clear, efficient solutions. I’m very grateful for her expertise and helpful efforts!

  • Review 2 (2024-07-24 - Rating: 5)

    Been using this credit union since it was JSC. Never had any issues here. Overall, the staff seems really nice and polite and always seem friendly. The only issue I have experienced so far is that I never have any money in my account, guess I spend it too fast. Lol. I would definitely recommend this place.

  • Review 3 (2024-09-04 - Rating: 5)

    They are great at this financial institution they are always respectful and understanding every time I do business with them.

  • Review 4 (2023-07-21 - Rating: 5)

    Danielle Nealy was the representative I was working with and if it wasnt for her I would have never gotten my interest rate down as much as she did. Not only did she make that happen, she was the on top of her game when coming to documents and attentiveness. She made the refinance experience better than Ive ever had. Would give 10 🌟 if I could, but Definitely a big reason as to why I will stay with Wellby for my banking needs.

  • Review 5 (2023-06-22 - Rating: 5)

    Danielle Nealy is the best personal banker ever! She saw my balance and politely asked me if I would be interested in a Savings Plus account. She set me up with that AND a CD! Danielle is kind, helpful, and I can’t say enough good things about her.

  • Review 6 (2023-02-28 - Rating: 5)

    Went in today to Wellby Ellington branch first time since it’s been called Welby as I usually go drive thru.I must say I was very pleased with the service and welcoming atmosphere of everyone working there. Juliza met me at the door with a welcoming smile and directed me to who I needed to talk to who handled my transaction quick and courteously. I would recommend them.

  • Review 7 (2022-09-21 - Rating: 5)

    Danielle has helped me today. Not only with my transaction, but with several issues I was having accessing my accounts. She has also helped with through the drive thru many times. She has always been very helpful and a pleasure to work with.

  • Review 8 (2022-06-22 - Rating: 5)

    I went in today to get a new card since my card was compromised a couple of days ago and caused my account to go into the negative. I was frustrated & upset but then I was helped by Emily. She was so helpful and offer solutions on certain things that made my day so much better. She shared her story and ask me to trust her. After spending 30 minutes with her I walked away feeling like I can breathe again. Thank you Emily for what you did for me and I’m so thankful that I went into your branch on Ellington. You are amazing ! Thank you !

  • Review 9 (2023-05-28 - Rating: 5)

    TraBryan Daniels is the BEST! Hes professional and well spoken. He helped me close and open CDs. He knows what he is doing. He was thorough in explaining the details of my requests, answered my questions, reviewed data for accuracy, and made my transactions easy. I will continue to seek his services in the future. I recommend that you seek his services, too.

  • Review 10 (2023-04-03 - Rating: 5)

    Cody the Loan Officer is Awesome he helped me through the whole process of refinancing my vehicle through wellby and worked out everything over email that I only went in once to start the application and got approved and did all the paperwork through email. Def consider Wellby if your credit is not the best and wanting a awesome credit union!!

  • Review 11 (2024-04-08 - Rating: 5)

    Johanna helped me with my auto loan. Very knowledgeable and thorough. Great customer service skills. Thanks Johanna!

  • Review 12 (2023-01-18 - Rating: 5)

    I have been with JSC for several years never had any difficulty getting a loan and now another one with Wellby Financial in Ellington. The customer service standard has always been beyond expectations. Viviana Fajardo was my loan officer. She was polite and took me through the process with professional support. I will highly recommend her to anybody and everybody coming to the Ellington branch of the wellby Financial.

  • Review 13 (2022-10-25 - Rating: 5)

    My first time at Wellby at Ellington and my experience was great, because Danielle was amazing and extremely knowledgeable and professional. Please see Danielle if you are ever at the Ellington branch.Thank You Danielle for your expertise!

  • Review 14 (2022-08-16 - Rating: 5)

    Emily was very knowledgeable and most helpful assisting me with an auto loan. The dealership I was working with was a real pain but Emily was so patient and kind throughout the whole process, even as it came down to closing time. Thank you Emily and Wellby.

  • Review 15 (2023-02-15 - Rating: 5)

    Danielle has been a huge help for me in setting up an account after the death of my husband. I have been into see her four different times because of issues and she has always been so polite and cooperative.

  • Review 16 (2023-09-02 - Rating: 5)

    I had to go into the branch on FM 1959 to complete a transaction. Julius was very helpful and friendly. She completed my transaction very quickly.

  • Review 17 (2024-04-20 - Rating: 5)

    Always has the best music 🎶 🎵 in the lobby. Now they need a dance 💃 floor. Awesome staff and friendly 👏.

  • Review 18 (2022-07-11 - Rating: 5)

    Emily Medrano was excellent. She answered all questions and more. She walked through our issues. She was extremely helpful and we wouldnt want to deal with anyone else.

  • Review 19 (2022-06-13 - Rating: 5)

    I just have to praise this teller that was helping me today. I just started a new job and tried depositing my check when he told me he’d have to hold it. I know no one would be happy about that but the fact that he was willing to release my check now helps more than he really knows. Thank you my dude from the bottom of my heart

  • Review 20 (2023-04-29 - Rating: 5)

    Rodrigo at the Ellington location provides great customer service. Friendly, informative, and knowledgeable of Wellby’s online resources. Happy to bank with Wellby!

  • Review 21 (2022-11-04 - Rating: 5)

    Amazing service. Mr. Bobby Galvan is very kind and take good care of the financial needs of clients. I am a very satisfied and happy new wellby member. Thanks Alot!!!!

  • Review 22 (2022-07-19 - Rating: 5)

    I went to visit the Ellington branch and dealt with Eric. I’m not a fan of the Wellby brand but I am a fan of Eric. He is an excellent brand ambassador and worked diligently to complete my request. Great job Eric!

  • Review 23 (2025-01-25 - Rating: 5)

    Julius was very very nice and helpful!!

  • Review 24 (2020-01-13 - Rating: 5)

    I have had very good experience with JSCFCU. However on one occasion I visited the branch on FM1959. I parked close to the street and while I was inside I noticed the landscape company mowing the grassy area in front of my car. While this man was mowing, debris and rocks were thrown onto my car. I had just washed it.I reported this to the manager and the response was indifference. The job of running a branch extends not only to the building but also the grounds surrounding the branch. Every aspect of branch manager should be taken seriously and not met with a caviler attitude.There was minor damage to the windshield that could have been avoided if the manager had explained to the landscape company to ensure the mower throws the debris AWAY from cars and people.

  • Review 25 (2024-12-19 - Rating: 5)

    Very polite and professional staff.

  • Review 26 (2023-03-29 - Rating: 5)

    I just refinanced my auto loan, and it was easy and I am very happy with the process. I recommend financing or refinancing with Wellby Financial, they are awesome.

  • Review 27 (2024-06-07 - Rating: 5)

    Christopher was knowledgeable, friendly, and helpful. CD rates are great!

  • Review 28 (2023-04-07 - Rating: 5)

    Excellent service Danielle helped us and she explained everything and was very clear and resolved all of our doubts in a very nice manner. We are very satisfied.

  • Review 29 (2023-02-27 - Rating: 5)

    WONDERFUL..Juliza was QUICK and VERY GOOD. She was extremely pleasant and she knows her job. I will start coming to this branch now..I LIKE IT. ☮️🙏

  • Review 30 (2019-11-21 - Rating: 5)

    The young man in the back is very helpful and polite. Overall, this place is amazing. I come just for the free popcorn on Fridays and free donuts on Saturdays sometimes.

  • Review 31 (2022-12-18 - Rating: 5)

    Helpful and knowlegable staff. I set up a term deposit accout and couldnt be more pleased with the assistance I received. In and out within 15 minutes.

  • Review 32 (2022-09-09 - Rating: 5)

    Emily was very friendly, knowledgeable, and put away any concerns I had about my banking info. Highly recommended!

  • Review 33 (2022-08-13 - Rating: 5)

    Eric was awesome representative. He was very professional. He got us in and out in less than 30 mins.

  • Review 34 (2022-07-09 - Rating: 5)

    Ms. Medrano was really helpful in opening a new account for my teenager and gave us a lot of information about how to take care our credit record great.

  • Review 35 (2023-02-23 - Rating: 5)

    I want to thank Rodrigo for his help a few days ago he made us feel so relaxed and really help us figure out the easiest way to go forward. Thank you!

  • Review 36 (2023-12-05 - Rating: 5)

    Great staff, very respectful and helpful. My favorite location for Wellby Banking

  • Review 37 (2023-01-30 - Rating: 5)

    Wellby’s Banker Danielle Nealy was very Knowledgeable on her job and made my Wellby experience excellent.

  • Review 38 (2023-02-14 - Rating: 5)

    Juliza,Thanks for everything!You were very helpful with the management of my account and you have a high I.Q and E.Q. of all basic accounts.Thanks againDGOULD

  • Review 39 (2022-08-01 - Rating: 5)

    Very helpful location, team is always very helpful, spoke with Mr. Bobby Galvan and have had nothing, but timely professionalism across the board.

  • Review 40 (2023-02-07 - Rating: 5)

    Danielle Nealy @ The Wellby Wllington Ofc ROCKS. Always helpful and sooo tolerant of old folks with tech troubles.

  • Review 41 (2023-01-19 - Rating: 5)

    Rodrigo at the counter was very helpful and kind. He made sure our needs were met.

  • Review 42 (2023-07-10 - Rating: 5)

    Thank you so much Danielle and Rodrigo. You guys are awesome!. Excellent service and very helpful.

  • Review 43 (2022-10-30 - Rating: 5)

    The staff was fast and friendly and the manager was extremely helpful and professional! Definitely recommend this location 🙂

  • Review 44 (2022-07-30 - Rating: 5)

    I had a excellent experience with Mrs Emily Medrano. Keep up the excellent customer.

  • Review 45 (2018-02-05 - Rating: 5)

    Best credit union ever. Employees are always helpful. Non-members have no right to comment here.

  • Review 46 (2023-11-08 - Rating: 5)

    Quick and easy. Very friendly and Trabryan was amazing!

  • Review 47 (2022-09-19 - Rating: 5)

    Danielle was really helpful setting up my accounts!

  • Review 48 (2023-08-22 - Rating: 5)

    Amazing customer service. Love coming here. Staff are very helpful 👌🏼

  • Review 49 (2024-08-08 - Rating: 5)

    The tacos were excellent 👌

  • Review 50 (2022-07-25 - Rating: 5)

    Excellent customer service! Makes you feel like family ❤️

  • Review 51 (2021-01-04 - Rating: 5)

    Wonderful service, but because of Covid the lines are long at the drive through now.

  • Review 52 (2023-05-15 - Rating: 5)

    Always friendly, fast service. Easy to work with.

  • Review 53 (2023-03-15 - Rating: 5)

    Wellby Financial went out of their way to take care of all of my banking needs today!

  • Review 54 (2017-12-16 - Rating: 5)

    Me and my brothers go here on Saturdays because I saw the basket full of lollipops and the kids can take one free

  • Review 55 (2023-04-19 - Rating: 5)

    Thank you to Viviana for helping me with my loan!

  • Review 56 (2023-03-02 - Rating: 5)

    Great employees, will help you with your accout

  • Review 57 (2022-10-31 - Rating: 5)

    A1 service from Mr. Galvan!! Highly recommend this location:)

  • Review 58 (2022-09-20 - Rating: 5)

    Thank you very much Danielle for helping and answering all my questions.

  • Review 59 (2023-08-25 - Rating: 5)

    Everyone was very helpful and patient with me .

  • Review 60 (2023-03-21 - Rating: 5)

    Great help from. VIVIANA, she is amazing.

  • Review 61 (2024-03-02 - Rating: 5)

    Very knowledgeable and helpful with the process

  • Review 62 (2022-11-23 - Rating: 5)

    Very good service. And people wiling to help

  • Review 63 (2022-08-10 - Rating: 5)

    Danielle was wonderful, good job 👍

  • Review 64 (2023-10-07 - Rating: 5)

    They are always friendly.

  • Review 65 (2022-06-06 - Rating: 5)

    The staff is very friendly, helpful and professional

  • Review 66 (2024-03-06 - Rating: 5)

    Drove a friend to credit union

  • Review 67 (2022-09-24 - Rating: 5)

    Kind and supportive team.

  • Review 68 (2023-01-25 - Rating: 5)

    Great service!

  • Review 69 (2022-12-07 - Rating: 5)

    Very helpful.

  • Review 70 (2020-01-23 - Rating: 5)

    The various locations in the area.

  • Review 71 (2023-01-21 - Rating: 5)

    Great bank

  • Review 72 (2024-03-18 - Rating: 5)

    Very nice, very attentive with the serviceThank you

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