Waterstone Mortgage Corporation - Clarissa Hernandez

Located in Houston,

Address: , , ,

Phone: +1 210-510-8222

Rating: 5

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Comments

Review 1 (2024-12-06 - Rating: 5)
Clarissa and her team did a great job and were extremely attentive to any questions I had throughout the process! From cradle to grave they were able to ensure we were well informed with each step and helped us make well informed decisions. I would definitely recommend her and will be using her again for any of my future real estate needs!

Review 2 (2024-11-01 - Rating: 5)
Clarissa and her team were absolutely phenomenal. We built our house, it took approximately 5-6 months. From start to finish they were on top of everything. All communication was clear and my payment was exactly what I wanted it to be. I am so thankful for Clarissa and her team! If you are even thinking about getting a new home, she is your go to girl!!!!!

Review 3 (2025-02-20 - Rating: 5)
I would like to thank Clarissa Hernandez and her team at Waterstone Mortgage for helping me through the process of buying my first home. Answering every question I had along the way and making me feel super comfortable as well by having such great communication and response time. I would definitely recommend them to family and friends looking into getting into their dream home as well. Thanks for all the help and getting us into our beautiful home.

Review 4 (2024-11-13 - Rating: 5)
I cant say enough about my experience working with Clarissa! As a realtor, having a go-to lender who is not only knowledgeable but also reliable and responsive is essential—and Clarissa exceeds all expectations. She always goes above and beyond to support my clients, explaining every detail with patience and making the financing process as smooth as possible. She delivers fast, professional, and personalized service every time. I highly recommend her to anyone in need of an amazing lender!

Review 5 (2024-10-16 - Rating: 5)
Clarissa and her team are incredible! They helped us navigate and understand this crazy & competitive world of interest rates and got us the lowest rate by far (even the Title Co. was surprised when they saw it at closing!), they were happily available at all times, and helped us close several days early on our dream home.

Review 6 (2025-02-13 - Rating: 5)
They did such an Amazing job!!! Clarissa and the whole team handled everything helping me with any questions I had and what to expect during the application loan process. 5 stars all the way!! 💯

Review 7 (2024-08-11 - Rating: 5)
Clarissa took the stress out of buying a home and made the process so smooth and easy for us. She was understanding of our situation and showed maximum effort to help us reach our goal. I was well taken care of from start to finish and anything that popped up was handled w immediate attention. Thank you, Clarissa! You da BEST MUSIC

Review 8 (2023-03-29 - Rating: 5)
Clarissa & her team were amazing to work with. As first home buyers, we didn’t know what we were getting ourselves into. Everything went so smooth, done at a decent time. She works with you every step of the way! We we’re only a text away. Made us feel so secure on our first big home purchase. Definitely recommend!!

Review 9 (2024-08-12 - Rating: 5)
Clarissa really cares and looks out for you. She is very knowledgeable about what program will best fit your situation. Im a realtor and have worked with many different lenders, but I chose Clarissa for my personal home, and that speaks volumes!

Review 10 (2024-03-22 - Rating: 5)
If I could give higher than a 5 star rating I definitely would! Clarissa and her team are amazing at what they do! They are very professional and kind! One thing I liked is that they always kept me updated on what was going on with my file and if I had any questions they would respond immediately! I’ll be honest I don’t have a single bad thing to say about Clarissa and her team overall it was an amazing experience working with them and I definitely wouldn’t recommend anyone else! Thank you Clarissa for getting us the house that we can now call HOME!

Review 11 (2024-06-27 - Rating: 5)
I am so thankful I had Clarissa to help me out with buying my home as I had no idea what I was doing and Clarissa and her team made everything super easy for me to understand and any questions I had she answered right away. Even me working nightshift and me having questions late at night she still answered everything.Thank you Clarissa for making this super easy and stress free on buying my first home.

Review 12 (2024-03-26 - Rating: 5)
Clarissa and her team really went above and beyond with all our needs, all our questions were answered and clarified with exceptional information. She really took her time with us to find the best possible loan for our first home and by far the best experience we’ve had from any other loan originator! Plus she is really patient if you have a busy work schedule like I did she would not rush you in any sort of way!

Review 13 (2024-06-24 - Rating: 5)
As a real estate agent, I appreciate a hardworking lender to work with. Clarissa made it so easy to work with and her dedication to her job is very much appreciated by us agents and our clients! Clarissa went above and beyond for my client and I since day one! Thank you Clarissa for everything 🩷

Review 14 (2023-08-19 - Rating: 5)
I can honestly say Clarissa made my first home buying experience a very pleasant one. Clarissa was knowledgeable & professional. Most of all she was kind and responsive. She really helped us along every step of the way. Thank you so much Clarissa. I will definitely recommend her to a friend and family.

Review 15 (2024-11-20 - Rating: 5)
The best! She kept us informed of everything at all times and was great advisor when we had any questions.

Review 16 (2024-08-29 - Rating: 5)
Great experience working with Clarissa and her assistant Chelsea. They made everything stress free and replied quickly when we had questions.

Review 17 (2024-05-03 - Rating: 5)
I’m a first time home buyer and Clarissa and her team really went above and beyond! She was there to answer any of my concerns & questions I had!! My kids and I are beyond grateful! We had great communication highly recommend!!

Review 18 (2023-11-27 - Rating: 5)
I cannot speak more highly of this team. Clarissa is very professional, courteous, friendly and provides excellent advice in purchasing a home for the first time. Working with Clarissa was a great experience, she walked us through everything. I also loved the fact that she always answers her phone when we had questions during or after work hours. She’s amazing! I highly recommend Clarissa and her team!

Review 19 (2024-12-17 - Rating: 5)
Everyone was amazing through the entire process. This is my first home and was very comfortable through the entire process. Highly recommend!!!

Review 20 (2024-03-02 - Rating: 5)
We were first time home buyers and what we needed was things explained to us with clarity. Clarissa did that and much more! Always ready to answer any question we had at any time and day. Clarissa made the home buying process so easy for us! Very pleased with the care and professionalism she handled our whole journey!

Review 21 (2024-05-30 - Rating: 5)
Clarissa did an outstanding job helping me with my loan. She was very quick in response to any questions I had. Thank you Clarissa for helping me with my first home buy.

Review 22 (2024-05-01 - Rating: 5)
I had an excellent experience with Clarissa and her team. They helped me get approved fast and easy, as soon as I provided the information they needed. They were on top of everything and answered all my questions, since I was a first time buyer. I highly recommend Waterstone Mortgage for any of your future purchases, investments, or loans.

Review 23 (2023-05-31 - Rating: 5)
Clarissa is amazing and Im so glad I was lucky enough to find someone like her to help me through the first-time home buying process! Shes exceptionally patient with questions and does a great job of explaining the multitude of confusing new things that come with figuring out how to buy a house. She and her team are also fast, and they were great about helping me out even with some of the weird hours and travel for work I had to deal with. I absolutely recommend her - shes awesome!

Review 24 (2023-05-27 - Rating: 5)
I had the pleasure of working with Clarissa for securing a home loan. She was highly recommended and now I definitely see why. As a first time home buyer I did not realize the long process that was ahead of me. Clarissa was very helpful and kind throughout the process. Clarissa always answered any questions I had and in a very quick manner. She always made I sure I understood what was happening through the process. Because of Clarissa and her team the process was quick and painless. I definitely recommend working with her and her team.

Review 25 (2024-09-17 - Rating: 5)
Thank you so much for helping us to got a new home. We are very appreciated.

Review 26 (2023-10-22 - Rating: 5)
First when I started getting the loan process for my first house, Clarissa was very helpful with professional knowledge. The support that she gave me definitely made home buying process easier. I would definitely recommend her over any other loan officer.

Review 27 (2023-07-10 - Rating: 5)
Clarissa was a great person to work with. She was recommended to my husband and I because of how good she is at her job and I will agree to that. Couldn’t have had a better experience buying my first house.

Review 28 (2022-12-27 - Rating: 5)
As a first time home buyer, Clarissa made sure to help with everything I possibly needed. She went above and beyond so that I can get into my home, as well as explaining everything and anything I had questions with! She was available and worked with my schedule since I work nights and was usually not available during the night. She made the process a lot less stressful and I was in my new home very quickly! I highly recommend Clarissa to anyone who is trying to buy a new home!

Review 29 (2023-10-11 - Rating: 5)
Clarissa and her team did an amazing job throughout this process. From answering questions effectively, taking phone calls at night and on the weekends, and being up-to-date with the current rates, trends, and options, Clarissa provided top-notch service. Thank you so much for your help (and patience)!!

Review 30 (2024-08-05 - Rating: 5)
Clarissa was very helpful for my first time buyer. She helped me step by step through the buying process. Thank you

Review 31 (2023-05-03 - Rating: 5)
Working with Clarissa is absolutely amazing. Excellent communication, timely responses and goes above and BEYOND for her clients. When a problem arises she is quick to find a solution! Whether I’m on the buyer’s side or the listing agent, I feel at ease when working with Clarissa!

Review 32 (2023-09-30 - Rating: 5)
The best and easiest company I have ever dealt with. Clarissa and her team are first class. They treated me as if I was a family member working with them. I will never go with anyone else, and I recommend anyone looking should do the same. Thanks to all you who helped us.

Review 33 (2024-01-17 - Rating: 5)
I recommend Waterstone Mortgage Corporation - Clarissa Hernandez 100 percent. She made our buying so easy and smooth. She would contact us after hours reminding us on our task. She also helped me and guided me on smart buys. Ill forever be grateful.

Review 34 (2023-03-07 - Rating: 5)
Clarissa was great! Very personable and helpful. She was quick to answer any questions I had which was greatly appreciated as an active duty first home buyer. I wouldnt hesitate to recommend her to family and friends!

Review 35 (2021-06-07 - Rating: 5)
I have purchased over 15 homes, this was by far the most professional and smoothest purchase. When everyone else said we could not close on time, Clarissa went above and beyond to ensure we closed on our house and stayed ahead of any potential issues. Clarissa genuinely cares for her customers and I would most definitely recommend her to everyone I know. Thanks again Clarissa your the best!

Review 36 (2023-03-11 - Rating: 5)
As a first home buyer, Clarissa help me out so much. Got me a dream house and helped me accomplish one of my goals for my future ,10 out of 10 recommend, anyone would be lucky to have her as your lender agent.

Review 37 (2023-03-12 - Rating: 5)
I am a local realtor in Odessa, TX and have worked multiple deals with Clarissa! She is amazing and ON IT for our clients! 10/10 recommend her and myself if you’re looking in to purchase in West Texas area!🤪

Review 38 (2022-12-14 - Rating: 5)
Clarissa is by far one of the MOST THOROUGH realtors with whom we have interacted. She was more than accommodating and went above and beyond to ensure we had what we needed. She called/texted us frequently, kept us updated, and responded quickly to any of our questions or concerns. More importantly, she made us feel as if we were her only clients!We are grateful for Clarissa and the Waterstone family for helping us secure our forever home!

Review 39 (2023-10-03 - Rating: 5)
Clarissa was by our side since day 1. Kept us updated in the process. Answered all of our questions. Made sure we got to the closing table!! 10/10 for Clarissa & her team.

Review 40 (2024-05-09 - Rating: 5)
First time home buyer and Clarissa and her team made it super easy and fun for us on our journey I recommend them to anyone thats looking into getting into a home they will make it easy simple and fast to get in one🙌🏡

Review 41 (2024-01-07 - Rating: 5)
It was a pleasure working with Clarissa, she is very professional, very helpful, She guide us through the whole process. Always with a great attitude.

Review 42 (2022-07-04 - Rating: 5)
I can’t reccomend Clarissa and her husband enough. We just closed on our loan Monday with her after changing lenders 45 days before our house was complete she came in and rescued us! She answered all our questions was on top of all the details changes and always was very reassuring of the process. We really appreciate Clarissa being patient but over all educational! I am a firm believer education is key point. She doesn’t only want to help you purchase your next home she wants to ensure you know what why for next time or so you can help that next person who may have questions. I am a local realtor and I’ve used Clarissa for many of my clients deals and they’ve all spoken so so highly of her and now I can testify as well! Clarissa and her team will not disappoint i hope you give Clarissa the oppurtunity to walk you through and get you to the closing table!!! 😊

Review 43 (2023-03-02 - Rating: 5)
Clarissa Hernandez was wonderful in providing the best experience for us in purchasing our first home. She answered all questions and gave us detailed information every step of the way .

Review 44 (2023-01-15 - Rating: 5)
Clarrisa was very professional and knowledgeable. She made the whole process very easy to understand and most times went out of her way to ensure that we were well taken care off. I highly recommend her for your financial needs.

Review 45 (2022-12-02 - Rating: 5)
Very quick to get you the information you need. Any questions you have during the entire process she will get you the answers. Very honest as well and really does help you in making the best decisions for your situation. Definitely a great experience having Clarissa as our lender!

Review 46 (2022-08-02 - Rating: 5)
Clarissa was great!! She came in last minute to save us. She was on top of everything! If she needed anything from us she was very quick to as so nothing would be delayed. She was so professional and sweet all the time. We couldnt have done it without her!!

Review 47 (2021-12-24 - Rating: 5)
Clarissa was amazing to work with. She made the process easy for me to understand being a first time homebuyer. Recommend her entirely ! Thank you Clarissa !

Review 48 (2022-10-17 - Rating: 5)
Clarissa and her team were THE BEST to work with. Their ability to communicate was on point, and they were very understanding in walking us through the entire process. From the initial application, to funding, she was right by our side!

Review 49 (2024-02-04 - Rating: 5)
Clarissa was very knowledgeable, professional and had great communication! I would highly recommend her to anyone!

Review 50 (2024-03-29 - Rating: 5)
Highly recommended! She communicated consistently and clear. She helped us even though we thought we didn’t have a chance.

Review 51 (2023-08-01 - Rating: 5)
Waterstone mortgage is a #1 mortgage company in the state of Texas to me. Clarissa and Chelsea were a big help and kept my home buying process stress free. Highly recommend

Review 52 (2024-07-01 - Rating: 5)
Thank you Clarissa-Hernandez for your assistance with our mortgage needs , we appreciated that you are very understanding, and checked out in what ways you could help us out , I really recommend anyone needing mortgage help to get a hold of you @ WaterStone mortgage.. thank you

Review 53 (2024-02-08 - Rating: 5)
Clarissa and her team were very helpful. Very smooth and quick process from start to finish!Awesome Team!

Review 54 (2021-11-08 - Rating: 5)
Clarissa Hernandez was on it! At every stage of the loan process, Clarissa was easy to contact and supportive. She handled our refi professionally and very timely. Highly recommend her!

Review 55 (2022-08-14 - Rating: 5)
Clarissa is very well experienced with loans and will answer any question. With the assistance of her partners, they were able to help me out by us not bringing money to close out. We ended up receiving money upon closing on our first home with the VA Loan.

Review 56 (2023-05-15 - Rating: 5)
Clarissa and the whole Waterstone Mortgage team were great, my home loan approval process went smooth, they took the time to explain all details were made very clear,. Thank you!

Review 57 (2022-02-23 - Rating: 5)
Clarissa is knowledgeable, eager to help and incredibly pleasant to work with! She made our refinance a smooth process, and we’ll definitely be working with her in the future!

Review 58 (2023-11-05 - Rating: 5)
Professional service with the clients needs in mind. Readily available for any questions or concerns. Timely checkups and updates regarding important details and/or issues. Overall extremely satisfied with how the entire process was handled. Pleased to know that I can continue to keep in touch should any further questions arise. Thank you for your expertise and friendly guidance and support.⭐⭐⭐⭐⭐

Review 59 (2022-12-04 - Rating: 5)
Clarissa and Dario were the BEST through our First time home-buyer Experience!!Lead us through every step,and answered all our questions,concerns,phone calls.They broke down anything we didn’t understand and gave us the best advice.we couldn’t have chosen a better team to go with and are so Excited for this new Start for our kids&family!!would definitely recommend to anyone looking to take that next step!!!😊

Review 60 (2024-05-07 - Rating: 5)
Clarissa was absolutely amazing in helping us finance our new home!

Review 61 (2023-12-06 - Rating: 5)
Clarissa and her team were awesome. I recommend her for anyone looking to purchase a property!

Review 62 (2023-12-21 - Rating: 5)
The WaterStone mortgage team made the house purchasing process a breeze. Everyone on the team is very friendly and helpful, I highly recommend their services for first time homebuyers.

Review 63 (2023-12-09 - Rating: 5)
Clarissa was so amazing !Met every need we had! I will definitely recommend everyone to her !🩷

Review 64 (2021-10-15 - Rating: 5)
Clarissa Hernandez was outstanding. She was courteous, responsive, knowledgeable and answered every concern Nd question we had. Also very professional and personable. Thanks for the cookies!!

Review 65 (2021-12-30 - Rating: 5)
Great experience working with Clarissa I thank her for her patience took her time working with me. I would work with her in the future finding a new home. Thanks for your time and patience.

Review 66 (2024-05-21 - Rating: 5)
Clarissa was friendly and helpful. Always kept me updated on what I needed to do.

Review 67 (2021-05-14 - Rating: 5)
Clarissa Hernandez was wonderful and very helpful during our entire loan process. She went above and beyond to make sure we were satisfied.

Review 68 (2023-09-30 - Rating: 5)
Answering every question my wife and I had helped every step of the way would definitely recommend her for sure very happy with my decision on using this mortgage company.

Review 69 (2021-07-28 - Rating: 5)
Clarissa with Waterstone made the process if refinancing very painless and stress free! Great work!-James Conant III

Review 70 (2024-03-18 - Rating: 5)
Absolutely great experience with Clarissa and her team!!! Thank you!!

Review 71 (2024-06-27 - Rating: 5)
Excellent people and great customers service. Truly recommend. Thank you all.

Review 72 (2022-07-13 - Rating: 5)
The entire team went well above the call for customer service. They were friendly, courteous and professional. They answered any questions I had. I recommend this company 100%. Great job thank you

Review 73 (2021-12-14 - Rating: 5)
Very professional and very helpful in our mortgage. I really do recommend her.

Review 74 (2022-09-06 - Rating: 5)
Wonderful experience! Fast, easy and always answered our questions and concerns so quickly!

Review 75 (2023-05-02 - Rating: 5)
Waterstone was a gret mortgage company to work with very friendly and answered all my questions no matter the time

Review 76 (2024-05-20 - Rating: 5)
Highly recommend for first time buyers !!!

Review 77 (2022-01-24 - Rating: 5)
Worked late nights and jumped over some hurdles to help me get the keys to my home.

Review 78 (2023-01-23 - Rating: 5)
Clarissa was amazing!

Review 79 (2025-03-04 - Rating: 5)
Clarissa was always updating me throughout the procees and i felt comfortable enough to ask questions which she explained very well.

Review 80 (2024-12-09 - Rating: 5)
She and her team are the best, they helped me throughout the entire process of buying my house, everything took approximately 3 months. I felt very comfortable, they respond quickly and always have the right answers. Extremely grateful ☺️ 100% recommended.-María Fernanda Vicente

Review 81 (2024-01-07 - Rating: 5)
Clarissa is a very professional person, she was always aware of our process from day one.Excellent service!We were very satisfied with the purchase of our house.Thank you very much Clarissa!Super recommended.

Review 82 (2023-11-05 - Rating: 5)
Clarissa is professional and very careful with all the details. Personally, my loan was quite an odyssey, she fought with me until we achieved the dream we had and we achieved it. Thank you very much for having patience and dedication for me and my family personally. I wish you all the success in the world because you deserve it!! Thousands of blessings :)

Review 83 (2024-03-28 - Rating: 5)
The experience with Clarissa H. was very good, she made our purchasing process very easy, any questions were always explained to us very clearly, 100% recommended!

Review 84 (2024-05-09 - Rating: 5)
Thank you very much Clarissa and Stephanie for the help you provided from day 1 when we started that adventure with you, it was a pleasure that you were able to help us get our new house, very good service and attention, always attentive to each of our questions.

Review 85 (2023-07-03 - Rating: 5)
Excellent person, doing his job very well. She helped me with all my questions, I really appreciate her good attention 🥰 Thank you Clarissa

Review 86 (2023-06-07 - Rating: 5)
Very professional and especially Miss Clarissa Hernández, who was in charge of helping us personally with the loans for the new house, thank you very much.