Waterstone Mortgage Corporation

Located in Houston, Texas

Address: 8849 Davis Blvd Suite 300, Keller, TX 76248, United States

Phone: +1 682-223-5868

Rating: 5

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-26 - Rating: 5)
Amazing team, travis Howard and his team are very helpful and willing to take you through each step. Always answered the phone and email when I had a question. Got me a great deal and made the numbers work in my favor. Made it to the closing table on time and without any kind of headache. Definitely recommended!

Review 2 (2024-10-14 - Rating: 5)
I recently worked with Cole Holmes and his team at Waterstone Mortgage with the purchase of a home. From start to finish, it was a pleasure working with them all. Cole was always readily available via call or text, proactively reached out with updates to ensure we nailed our closing timeline, and his knowledge of the market and resources are excellent. I appreciated Cole’s video reports, which clearly explained my options. Cole was also able to get me an excellent interest rate for the purchase of my home during this uncertain housing market. Overall, I highly recommend working with Cole!

Review 3 (2024-11-19 - Rating: 4)
Travis and his team did a good job handling our mortgage needs. They were responsive and available to help guide us through the lending process. I would recommend to family and friends.

Review 4 (2024-10-07 - Rating: 5)
Shelli has excellent customer service. She went above and beyond to secure the perfect rate and continuously checked in to see how the progress of the sale was going. I highly recommend using Shelli for your next home lender.

Review 5 (2024-07-08 - Rating: 5)
We worked with Travis Howard and Team and the experience was very smooth!! The turnaround time was very quick. Our closing time was very short and Travis made sure our loan and paper work was done before it. His team made the process very easy for. He was very patient with us during the whole process with our questions, always ready to explain, call or chat. We are very much satisficed with the business and the way his team handles everything. Excellent!!!!

Review 6 (2025-02-11 - Rating: 5)
As first time home buyers, Travis and his team did an amazing job at walking us through the entire home buying process. Can’t recommend working with them enough!

Review 7 (2024-08-20 - Rating: 5)
Cole worked with my husband and me for over a year as we searched for just the right home purchase. When we finally found “the one” he and his team, particularly Karen, were always quick to answer questions, inform us of various loan scenarios, update us weekly with pertinent information, and were always helpful and kind. We recommend them to anyone who wants quality service.

Review 8 (2024-08-01 - Rating: 5)
Our experience with Travis and waterstone team was amazing. We were first time home buyers and Travis & Chelsea took time to explain each step and document along the way. They were very patient and answered all the questions we had promptly via text, email or over a call. Travis explained all the loan options in detail with talking about each number there was on the estimates. His initial estimate was very accurate and the final closing amount was little less than what he estimated which was great for us. His entire team is exception, we also worked with Chelsea and she was very cordial, patient & detailed about every question and document needed from us. We had our closing date 3 weeks from contract and Travis got us ready to close in 2 weeks with no delays. He met each date(Example: Appraisal, Conditional Approval, Ready to close etc) he said when we were starting the process which I have never seen in any of my past loans. Further, he is very professional and use all new tech tools to share & explain all the analysis of our loan options on screenshare. We really look forward to working with Travis and Waterstone team for future purchases and have already started recommending her to our family and friends. We would really recommend reaching out to Travis and Waterstone team once before deciding on your lender.

Review 9 (2024-11-07 - Rating: 5)
Diane M. was awesome indeed! She explained me the total process nicely. She also provided me a good rate compare to the market. Overall she was really helpful.

Review 10 (2025-01-14 - Rating: 5)
Diana was amazing! Went above and beyond to help get my son and myself in a home. I now recommend her to everyone looking to purchase a home

Review 11 (2024-12-20 - Rating: 5)
Travis Howard you and your team exemplifies,EXCELLENCE! Thank you all for your professionalism, interest in answering my questions, for running a smooth process and for your genuine kindness and your time line to closing the deal on my refinance, is impeccable!

Review 12 (2024-08-12 - Rating: 5)
We have been working with Cole and his team for a couple of years now. He is always quick to answer any questions, he follows up each financial inquiry with a video explanation, full of valuable information to allow us, the customer, the opportunity to make an informed decision. If you are looking for an above and beyond experience, I would highly recommend Cole and his team.

Review 13 (2024-11-25 - Rating: 5)
Absolute joy to work with. Very knowledgeable and helped us every step of the way being first time home buyers. 10/10. Would definitely recommend anybody who is buy a home

Review 14 (2024-09-12 - Rating: 5)
Travis and team at Waterstone (shoutout to Shelli) were a breeze to work with. From start to end they made everything easy and were available after hours and even while on vacation to offer advice or answer questions.

Review 15 (2024-07-24 - Rating: 5)
Diane was my Loan Officer and she was outstanding through out the whole process until we close our home. She is very knowledgeable and extremely helpful from the beginning to end of the mortgage process. I would highly recommend my friends and families having a chat with Diane for their mortgage needs :)

Review 16 (2024-07-25 - Rating: 5)
Diane was exceptional amongst all others, we worked with many lenders in the past but Diane outperformed all others by far with her knowledge, her expertise and compassion for her clients. she made sure we were informed in every single step during the process, suggested all the options that suit best for our needs and helped us guide through effortlessly. i would highly recommend her to anyone without a doubt

Review 17 (2024-05-16 - Rating: 5)
Travis and his team are top notch! Very easy to work with, incredibly responsive, and took the time to help us understand the details as first time buyers. I’d recommend Waterstone, Travis, and his team (especially Chelsea Wiggins) to anybody out there looking for the right mortgage company to work with!

Review 18 (2024-11-16 - Rating: 5)
I had a very good experience working with diana. She was very responsive and kept me informed all the time. She went above and beyond while working with my home purchase. Thank you.

Review 19 (2024-04-08 - Rating: 5)
Travis Howard and his team are great to work with. Travis is very knowledgeable and explained the mortgage options in detail. He was available when needed and great to return our calls. This was not our first rodeo, but definitely the most difficult home purchase(not due to mortgage). Im thankful we had a responsive lending team that was knowledgeable and pleasant to work with. Thanks again Waterstone Mortgage!!

Review 20 (2024-04-27 - Rating: 5)
Diane is so amazing at what she does! She works so hard! You can tell she is passionate about her work. She treats you like family! She is trustworthy and what she says is what you get! I will never work with another Lender! As a Realtor myself being on the other side I was able to see her Communication and how she interacts with her clients. Now I know why I always have Happy Clients! Call her you won’t be disappointed!

Review 21 (2024-07-26 - Rating: 5)
Diane Motz, is the quintessential loan officer. She is well-versed, and her answers were prompt and accurate. We had a wonderful experience from beginning to end. We got what we wanted, and she did an exceptional job getting us there. I highly recommend her.

Review 22 (2024-04-10 - Rating: 5)
Cole and his team do an excellent job making their clients feel important! From the beginning Cole did a great job presenting information to my wife and I to help us make the right decisions and then his team communicated with us on a weekly basis until we closed on the home. They made a stressful process seem easy.

Review 23 (2025-02-03 - Rating: 5)
Diane is an outstanding mortgage broker. Her diligence was unmatched, making the impossible happen when others likely would have failed. Highly recommended!

Review 24 (2024-10-02 - Rating: 5)
Waterstone mortgage was exceptional - from start to finish. I got the best rate & best service. Couldn’t ask for more!

Review 25 (2023-06-19 - Rating: 5)
I just recently purchased a house in Fort Worth. Travis helped me every step of the way and his team was amazing. He made me feel at ease.

Review 26 (2023-09-13 - Rating: 5)
My husband and I had the pleasure of working with Cole Holmes and his exceptional team at Waterstone Mortgage for both an out-of-state home purchase and securing a mortgage for our son in-state. Coles expertise, professionalism, and dedication truly stood out throughout the entire process.For our out-of-state purchase, Coles knowledge of the real estate market and mortgage options in the new location made the transition seamless. He was always available to answer our questions and guide us through each step. His attention to detail and commitment to finding us the best mortgage terms were remarkable.When it came to helping our son secure a mortgage locally, Cole went above and beyond. He not only ensured that our son received competitive rates but also took the time to explain the entire mortgage process to him, making it a smooth and educational experience.Coles team was equally impressive, providing excellent support and communication at every turn. Thanks to their hard work and dedication, both transactions were successful, and we couldnt be happier with the outcomes.I wholeheartedly recommend Cole Holmes and Waterstone Mortgage to anyone in need of mortgage services. Their professionalism, expertise, and commitment to their clients are truly second to none. We are grateful for their assistance and couldnt have asked for a better team to work with.

Review 27 (2024-03-31 - Rating: 5)
We loved our experience with Waterstone while buying our first home! Shelli was extremely helpful and worked so hard to get us a home we love! She made sure we got the best loan possible! We couldn’t be happier!!

Review 28 (2024-10-16 - Rating: 5)
Cole and Karen are two of the most detail oriented people. They look at every detail and walk you through every single step of buying and refinancing a home! Cole educated us and answered all of our questions. Karen’s communication skills are outstanding. They both kept us updated and educated throughout the process. We are in good hands and loved trusting them.

Review 29 (2024-04-17 - Rating: 5)
I recently had the pleasure of working with Mrs. Shirley Ross for my home mortgage, and I couldnt be happier with the experience and expertise. From the outset, Mrs. Shirley Ross demonstrated the utmost professionalism guiding me through every step of the process with clear explanations and attention to detail. What truly set Mrs Ross apart was her kind-hearted nature and unwavering availability. Whenever I had questions or concerns, she was always there to provide support and reassurance. Thanks to Mrs. Shirley Ross securing my mortgage was not only stress-free but also a positive and empowering experience. I wholeheartedly recommend Mrs. Shirley Ross of Waterstone Mortgage to anyone in need of mortgage services. Thank your for your exceptional service. From Anthony and Tina Florence

Review 30 (2023-10-21 - Rating: 5)
We have had a wonderful experience working with Waterstone. We worked with Diane and Jordan for our home loan and they are one of the most experienced people we have worked with. There were good communication throughout, they were proactive and tackled every challenge head on, all while making this a smooth process for us.

Review 31 (2023-11-07 - Rating: 5)
I want to thank everyone at Waterstone Mortgage! Everyone was always pleasant and they went above my expectations to make me satisfied! I love my home! After dealing with other mortgage companies, I thought all hope was gone and wanted to give up on home buying. But this company restored my faith and made my home buying experience superb! I’m forever grateful for everyone that was involved!I love you all from the bottom of my heart!Sincerely,Pamela Buchanan Moore

Review 32 (2023-12-29 - Rating: 5)
Working with Cole and his team was beyond an amazing experience! We had a very tight close to execute days before Christmas and he and Karen worked their butts off to make it happen. They were in constant communication every step of the way and would text you when they sent an email so that there were no delays. They made the process so seamless which was quite a challenge considering this was for a jumbo loan that had beyond excessive requirements.My family and I can’t thank Cole and Karen enough for their hard work and dedication they have shown my family so that we could get to spend an amazing Christmas in our beautiful new home.We are forever grateful!!!!

Review 33 (2024-03-28 - Rating: 5)
Diane Motz is extremely knowledgeable and friendly. As first time homebuyer, we had many questions and Diane took the time to answer them without being tired. She worked hard to find the best loan for us and worked with us through out the process. Diane truly tries to get the best for us to feel comfortable through out the process. Any question, we were able to contact her regardless what time of the day. She never be tired of answering any questions we had.

Review 34 (2024-10-08 - Rating: 5)
Travis and his team are a fantastic lender to work with. They are very professional and thourough and communicate every step of the process. I would highly recommend and his team excels at getting you the best rate and the online document portal makes everything so easy.

Review 35 (2023-12-07 - Rating: 5)
Diane is a gem. She helped me close my home in a timely manner and she explained the whole process to me efficiently. She was really calm and patient. I shopped around with different lenders but Diane was the only who was responsive, efficent and professional. Shes very easy to work with and will provide you the best numbers even on this crazy market.

Review 36 (2024-08-09 - Rating: 4)
Diane has been a God send for my family in the home buying process. The team she has, the efforts and time she spends for her clients is top tier. Thanks Waterstone

Review 37 (2023-10-30 - Rating: 5)
Exceptional experience working with Travis and his team on my mortgage. They made a typically stressful process go smoothly with great communication and accessibility. I will definitely be using them again and would recommend to anyone!

Review 38 (2025-01-27 - Rating: 5)
We have had a great experience with Travis and his team.

Review 39 (2024-03-16 - Rating: 5)
Ms. Shirley was a great lender to work with. She truly went above and beyond the call of duty. I would highly recommend her to anyone needing an outstanding lender. Youre such a beautiful soul inside and out. May God continue to bless you to be a blessing. Job well done 👏

Review 40 (2023-08-02 - Rating: 5)
I had a great experience with the Waterstone Mortgage Corporation. I required an expedited mortgage approval to close in less than 30 days and the Waterstone team was able to pull it off. Very professional, courteous, and kept me informed every step of the way through closing on my new house. I highly recommend them!

Review 41 (2024-10-22 - Rating: 5)
Very professional, courteous, knowledgeable, and they get back to you asap if you have questions. Well definitely be using them again.

Review 42 (2023-05-23 - Rating: 5)
Cole, Karen, and the team at Waterstone Mortgage were incredible. After a brief consultation to get a feel for what we were looking for, they provided several options, and we closed in about two weeks. Excellent communication throughout the whole process. Highly recommend!

Review 43 (2023-01-03 - Rating: 5)
Travis and his team are top notch and were always available to help my wife and I through a refinance and a purchase of our vacation home. They were very communicative throughout the process and ensured that we knew what was happening. Would highly recommend Travis and his team at Waterstone Mortgage for anyone looking for the best

Review 44 (2022-10-08 - Rating: 5)
Travis Howard and his team at Waterstone Mortgage did an amazing job getting us financed for our new home! Being self employed made it more detailed by the underwriter but Travis and his team made the process painless for us. They were always very kind and professional and got us closed on time. It was a great experience! I highly recommend Waterstone Mortgage for your next home buying endeavor!

Review 45 (2023-10-06 - Rating: 5)
Cole Holmes and his team were exceptional in working with me to get my loan processed and approved in time for closing. They had an amazing team and everyone was super responsive to all my questions. Highly recommend their services for all your home loans needs.

Review 46 (2022-04-27 - Rating: 5)
Best experience yet. Travis and his team were on top of things from start to finish. The process was smooth and the closing easy. His staff was top notch. Both our agent and title company commented on his work and how they would recommend Travis to other clients. Well done Travis, and thank you. You’ve earned our business.

Review 47 (2022-06-14 - Rating: 5)
Travis and his team did a fantastic job in assisting with our first home purchase! The folks at Waterstone Mortgage went above and beyond to ensure that our process went smoothly. By staying in constant communication and providing us with consistent updates, we were able to close on our home early without any headaches . If youre looking for a lender, Travis and his team at Waterstone are the way to go!

Review 48 (2024-02-06 - Rating: 5)
Travis is VERY knowledgeable with loan information.. he is patient, is always looking for new/updated information that could benefit the borrower better, he is responsive, relatable, and kept me informed through the process! Will definitely use him again!

Review 49 (2023-04-23 - Rating: 5)
Buying a new house in a different state while still working on selling our current residence seemed daunting. Cole and his team made this process as easy as it could be. He explained all our options and helped us find the best solutions. He and his team, especially Karen, were always professional, personable, and extremely responsive. A great experience!

Review 50 (2023-08-15 - Rating: 5)
Cole, Karen, and the rest of the Waterstone Mortgage team were outstanding - they are responsive, knowledgeable, flexible, and will help you navigate the entire process with confidence and ease. They will take the time to understand your unique situation, and to provide a range of options to determine what works best for you.

Review 51 (2024-04-27 - Rating: 5)
Cole and his team were amazing. I mainly worked with Karen and she kept me updated every step of the way. We will be using them from now on!

Review 52 (2022-02-25 - Rating: 5)
Cole Holmes and Waterstone Mortgage have been a huge help to my family. Weve worked with Cole on three separate Mortgages and hes provided excellent counsel and advice each time. Hes saved us time and money, and hes made the experience simple and clear. His team are all very knowledgeable and professional. If youre looking for the very best, then Cole is your guy!

Review 53 (2023-04-08 - Rating: 5)
We have worked with Diane and she is the best loan officer ever. She is extremely knowledgeable and explained everything related to mortgage and interest rates to us in a very detailed manner. It’s been an absolute pleasure to work with her. I would definitely recommend her!

Review 54 (2023-10-10 - Rating: 5)
Travis and his team did a great job understanding our needs, being timely in his responses and creative in his solutions. The options he brought to the table were great! Highly recommend Travis and his team!

Review 55 (2022-01-10 - Rating: 5)
Cole and the entire Waterstone team were the best piece of our custom home building puzzle. They were always available to answer our many questions and worked hard to get us to the finish line. They were thorough and diligent - and I will continually recommend them to anyone going through the same process!

Review 56 (2023-04-17 - Rating: 5)
Shirley and her team were amazing! She answered all our questions quickly and she was very straightforward with us throughout this whole process. As first time home buyers we were blessed to have her share her knowledge with us. We even got to close a week earlier than expected! Thank you so much Shirley!

Review 57 (2022-02-06 - Rating: 5)
Travis was absolutely phenomenal to work with. He has a wealth of knowledge and was with us every step of the way. Owning your own business can make the process more difficult, but not with Travis. He made it extremely easy and went above and beyond to help us in every way. We will never use anyone but him! I highly recommend!

Review 58 (2024-09-08 - Rating: 5)
Absolutely loved our experience with Travis! So thankful for him and the team.

Review 59 (2023-06-27 - Rating: 5)
Shirley is the best loan officer imaginable. She was patient, informative and extremely communicative throughout the entire process. We closed early on our dream home and I truly believe if we hadnt been blessed with Shirley as our loan officer,things would not have went as smooth as they did. We are forever grateful and intend to utilize Shirley for all of our real estate transactions in the future.

Review 60 (2024-01-13 - Rating: 5)
Great experience! Diane and Jordan did an awesome job. The entire process went very smoothly. They were always prompt and available. Highly recommend..

Review 61 (2021-10-10 - Rating: 5)
Travis and his team were great to deal with! I never thought I’d write a favorable review of mortgage company but at every turn Waterstone was fast, professional, and accommodating to our deal’s unique circumstances. I will continue to recommend Travis Howard to anyone that will listen.

Review 62 (2021-05-09 - Rating: 5)
Cole and his team provided the most professional, honest, and friendly service that we have ever received during a real estate transaction. He or one of his team members were always available to answer our questions and give advice throughout the entire home buying process, and beyond! They were also flexible enough to work with us whenever we encountered obstacles and made our home buying experience so much less stressful! Will absolutely use their services again!

Review 63 (2020-09-28 - Rating: 5)
I would highly recommend Waterstone Mortgage to everyone. Travis Howard and his team did everything they said they would do. They kept me informed with each step and told me what to expect and what I should do or not do during the process. They also responded very quickly to any questions I had, although they mostly kept me informed before I had to ask anything. I was very impressed with the communications. The website makes it very easy to get your paperwork to them and you can digitally approve the necessary papers. It was seamless and right on time. A+ team!

Review 64 (2023-03-27 - Rating: 5)
If review is 100 star I would give travis and team. Sheli, Chelsea, and Travis is just fabulous. They work in my loan and they work very hard to close my loan on time. Whenever I called I got update about my loan. They are very professional and efficient. I recommended them to everyone.

Review 65 (2024-03-09 - Rating: 5)
Travis was helpful and responsive. He communicated with us quickly and everything was easy to use! Would definitely recommend

Review 66 (2021-03-10 - Rating: 5)
While shopping for a refinance, we applied with another mortgage loan provider but after comparing terms to Waterstone Mortgage, we decided that they would be our best choice. And were we ever happy that we made that decision. Cole, Karen and their team exceeded all expectations. Beyond excellent customer service, industry knowledge and advanced technology Cole offers passion, honesty and without question he and the entire team at Waterstone are genuinely invested in your success, it shows in all that they do. Waterstone is a value. If you are thinking about making a move I highly recommend that you make your first stop here in your own Southlake backyard. They are the complete package. Cole & Karen will take care of everything as they are networked with the very best realtors, title companies, insurance providers even the best pool builders in the area. Plus, you get a bonus “Market Preview” emailed to you every week if you like. Good stuff!Thank you Cole for navigating a couple of seniors through a stress-less refinance process, you have made a friend.

Review 67 (2024-06-24 - Rating: 5)
Cole, Karen, and the team at Waterstone were great and as someone moving from out of state, they definitely made the process go 100x smoother.

Review 68 (2022-04-26 - Rating: 5)
Travis and his team at Waterstone Mortgage made the process of obtaining a loan stress free. They were knowledgeable and professional, answering any questions thoroughly and promptly. Each step of the process was communicated clearly and everything was completed quickly and easily. This is definitely a team you want to work with!

Review 69 (2023-09-25 - Rating: 5)
My Realtor- Diane Motz was very helpful, listened to my concerns passionately, used her judgement for the good and she is very efficient. When there was an issue for appraisal, she took it by her heart and was so mourn for me, she is kind and wise. I definitely recommend her.

Review 70 (2021-08-11 - Rating: 5)
Travis and the Waterstone Mortgage team were top notch. Organized, responsive and Travis was on top of the rate changes that enabled us to lock in prior to the rate increase. Travis was recommended by a realtor for the Broken Bow area for a cabin purchase that we made. It was good to work with a team that is completely familiar with Broken Bow area to be sure all necessary details were ticked and tied.

Review 71 (2021-07-25 - Rating: 5)
Travis and his team along side our realtor Stephanie and her team are what we call THE DREAM TEAM! Travis was very patient and informative every step of the way. With his help, as first time home buyers in a super crazy market, he made sure the whole process was easy and peaceful for us. We thank Travis for his integrity and passion to serve others in their home buying journeys.

Review 72 (2019-06-26 - Rating: 5)
Travis Howard closed on our home in 9 days flat. He sets the bar really high on customer service and works really hard for all his clients. The communication from all of the staff at Waterstone far exceeded any lender we had previously worked with and is critical for a smooth and successful closing. We would have lost the home of our dreams without this entire team and we could not be more thankful. I highly recommend Waterstone for the mere fact that buying a home is already stressful enough, and they take away as much of that stress as possible with answers and actions. They get it done!!

Review 73 (2023-12-19 - Rating: 5)
I had the pleasure of working with Diane Motz during the purchase of my home, and I am incredibly grateful for her expertise and support. She careful review of my financial details, clear communication throughout the process, and willingness to address all my questions and concerns made the mortgage application process smooth and stress-free. Diane went above and beyond to explore various mortgage options and guide me toward the best fit for my situation. I wholeheartedly endorse Diane for anyone seeking a diligent and client-focused mortgage.

Review 74 (2024-12-22 - Rating: 5)
All went smoothly and efficiently. We were able to close on the target date.

Review 75 (2022-02-07 - Rating: 5)
Travis and his team was outstanding to work with. They were informative, on top of everything right down to getting the key to our new cabin. I will be using this dynmiac team moving forward in all my home purchases and will gladly recommend him to anyone.

Review 76 (2021-12-15 - Rating: 5)
This was our third home buying experience and Cole was suggested by our realtor. Let me back it up a decade.My first home loan was through Chase Bank and it was a miserable experience, closing in close to 50 days. My second mortgage was through Cendera Funding, they were top notch and super fast. The best I would ever encounter. Until this one.Cole and his team kept us well informed, not only of our loan options, but of all elements from cradle to grave. Weekly check-ins and displayed my favorite customer service attribute: returning all emails in a timely manner. Not just answering questions but acknowledging receipt of things.Both my previous mortgage experiences before lacked acknowledging they received something.Finally, we closed 13 days early. The buyer of my home was cash and wanted us out way earlier than anticipated by ourselves and our team. Cole was able to get the ball moving and close super early.Highly recommend.

Review 77 (2021-04-14 - Rating: 5)
Travis and his team at Waterstone did an excellent job financing my new home. The process was easy, streamlined and efficient. Questions were answered quickly and thoroughly. I highly recommend this team!

Review 78 (2023-05-03 - Rating: 5)
I worked with Shirley Caldwell-Ross & I just want to say she was my Angel here on earth! She made my experience more than amazing to go through. She was very professional and she went above and beyond to answer my question as well as pushing through obstacles I faced.

Review 79 (2020-12-25 - Rating: 5)
Diane Motz is amazing!I have never had such a great experience with a lender!! Hands down the best in all the houses I have bought. Diane’s personal touch and support in purchasing our dream home was first class! She makes a typically stressful buying experience the easy part. I was kept up to date and the document process was electronic and streamlined. Thank you Diane and Waterstone Mortgage.

Review 80 (2021-11-04 - Rating: 5)
My wife and I had a very positive experience with Travis and the Southlake Waterstone Mortgage team. We had a bit of a complex situation and they partnered closely with us along the way to ensure everything worked out. I have refinanced through others (Chase, Wells) and I would say the experience is night and day.

Review 81 (2022-04-25 - Rating: 5)
I worked with Travis and his team to obtain a mortgage for a house we closed on last week. This was the easiest and quickest financing I’ve ever done for a home purchase! They have a platinum approval process, which allows them to do the majority of the underwriting for the loan before you even make an offer. Game changer if you’re trying to get an advantage in this competitive market. Thanks Travis and team!

Review 82 (2023-04-12 - Rating: 5)
Waterstone Mortgage will be always my lender! 💯 recommended! Karen is one of my favorites. She is always soo positive and encouraging during the purchase of my first home. If you are looking to buy, refinance…no need to look anywhere else. Call Waterstone Mortgage.

Review 83 (2020-12-02 - Rating: 5)
Travis and his team did a wonderful job, helping us buy our first home. Travis is very good about responding to texts, calls, and emails. Highly recommend using Waterstone Mortgage!

Review 84 (2024-05-13 - Rating: 5)
Cole and his team were very prompt, professional, and easy to work with. Would highly recommend working with them to get a mortgage.

Review 85 (2024-06-19 - Rating: 5)
We would like to thank Travis, Jennifer, Shelli , Chelsea , and Howard Team for their assistance and support during this journey. The pleasure of working with you has been remarkable. We have purchased a house with Waterstone twice now, and we will certainly use him again for all of our future endeavors.Thanks again !

Review 86 (2022-11-28 - Rating: 5)
Coles team is fantastic--the smoothest mortgage process weve ever done. He is kind, reachable, and professional. We wont choose anyone else for our future mortgage needs.

Review 87 (2021-02-21 - Rating: 5)
Right from the beginning, Diane Motz was extremely knowledgeable and friendly. As first time homebuyers, we had many questions and Diane took the time to answer them without feeling rushed. She worked hard to find the best loan for us and worked with us through every step. Diane truly wants the best for you and for you to feel comfortable through the whole process. We recommend Diane to anyone, you won’t be disappointed!Update: Diane helped us refinance our home and continued to be an outstanding lender!

Review 88 (2022-05-03 - Rating: 5)
Top-notch service by Cole and his team. The process is the easiest and most streamlined that i have experienced. Very professional and super responsive.This is my second time doing business with Cole and i wouldn’t hesitate to use him again.

Review 89 (2022-03-29 - Rating: 5)
Working with Travis was a great experience. He made the process positive and stress-free. He went above and beyond and we were able to close on our property right on time. Thank you!

Review 90 (2022-05-02 - Rating: 5)
Quentin was so helpful, and super responsive to questions we had about the different kind of loans. He was always quick to get our approval letters to the agents, even on the weekend, so we could make an offer on non-work day. He was a pleasure to work with.

Review 91 (2021-12-05 - Rating: 5)
Excellent at providing guidance and help at their best level. Travis and his team are very attentive and quick with mortgage help. First time house buying experience could not go smoother than this for us!! Thank you for your help!

Review 92 (2021-02-03 - Rating: 5)
Cole Holmes, and his whole team, was so helpful during this home buying process! In a time that can be very stressful, he brought us such peace and ease. I highly recommend using him and have only amazing things to say about the character and efficiency of Cole and his team.

Review 93 (2019-08-26 - Rating: 5)
Diane Motz is one of the best professionals we have ever had the pleasure to work with. We were referred to here by our agent and from the initial conversation we could sense she cared about her clients, shes there to truly help people and she loves what she she does. This is a rare combination. Diane was there to guide us through the entire process and went above and beyond to even educate us on the nuances of the process. We highly recommend (and already have sent a few prospects) anyone looking for a mortgage product to reach out to Diane, you will not regret it!

Review 94 (2022-05-09 - Rating: 5)
Great experience on our investment property purchase with Travis Howard at Waterstone Mortgage. Every person on his team was extremely helpful and insured we had a flawless transaction.

Review 95 (2021-10-13 - Rating: 5)
Travis and his team worked above and beyond assisting a first time home buyer like myself. He was always available to educate us on the financing aspect of the home buying experience. Highly Highly recommended!

Review 96 (2021-09-23 - Rating: 5)
Everything about this experience was well done and professional. I felt very well-informed and well taken care of. The few times I actually did have a question, everyone in the office was helpful, knowledgeable, and attentive. They made this process so seamless and easy. I highly recommend Travis and his team!

Review 97 (2021-04-22 - Rating: 5)
My wife and I bought our first home with Coles help. I could not be more impressed with his knowledge of the process and his professionalism from the very first contact, through the closing date, and after we were settled in our new home.He was extremely easy to reach and answered every question we had. He even proactively contacted us and advised us to lock in the mortgage rate as soon as possible because the rates kept getting higher based on his constant watch of the markets; which ended up saving us thousands over the term of the mortgage.Its obvious Cole cares about his clients and is passionate about getting you in the home you want. I will not hesitate to refer Cole to anyone in the house buying process.Cole: THANK YOU!! CONSIDER US CLIENTS FOR LIFE!!

Review 98 (2024-07-05 - Rating: 5)
Outstanding personalized service from Travis and his team. Available for questions and always a quick response. Got me the house I wanted.

Review 99 (2022-10-20 - Rating: 5)
All of the people I interacted with were great! Super friendly and knowledgeable. This team is very thorough. We had a bit of a delay in closing and the underwriting process was lengthy but overall I would recommend this group for your loan needs!

Review 100 (2020-04-16 - Rating: 5)
Our experience with Waterstone was simply amazing from beginning to the end!We appreciate their exceptional customer service and the ability to help us complete the process in a shorter period of time then normal because of our buyers desire to close sooner!Highly recommend! Thank you all so very much!!!

Review 101 (2020-12-29 - Rating: 5)
Travis helped us from A to B in buying our first home. We were so clueless and were asking all the dumb questions, but he and the team never hesitated to help us. Hopefully our next home will be as easy as our first was with Waterstone!

Review 102 (2020-12-05 - Rating: 5)
We recently used Diane Motz and her team at Waterstone Mortgage for a second time. She and her team stay on top of the task and keep the client in the loop with all communication. They were quick and prioritized to get us the best rate out there.

Review 103 (2023-08-28 - Rating: 5)
Diane and team were diligent and fought for me every step of the way! For me the home buying process had me anxious but Diane gave me so much comfort and reassurance throughout the process and I couldn’t imagine doing this with anyone else!

Review 104 (2023-08-26 - Rating: 5)
As a first time home buyer, I was uneducated on how to buy a home and what it all entails. Ms. Shirley will educate you and keep you informed throughout the whole process. She is a pleasure to work with and I highly recommend her.

Review 105 (2021-07-28 - Rating: 5)
I recently purchased my first home and working with Cole and his team was an amazing experience. They took me through the process and made everything extremely simple and easy to understand. They exceeded all expectations throughout the entire process.

Review 106 (2021-03-06 - Rating: 5)
Cole and Karen from Waterstone mortgage were professional and a pleasure to work with. My loans were processed efficiently and we closed quickly. Its nice to have a local provider too get things done smoothly.

Review 107 (2021-01-12 - Rating: 5)
Quinten and his team at Waterstone Mortgage are a pleasure to work with. They took the time to help us understand our options so we could make the best decision moving forward. We couldnt be happier with our decision to use Waterstone Mortgage.

Review 108 (2023-09-07 - Rating: 5)
Ms. Shirley Caldwell, is such an amazing Lender, very professional, kind, caring and very informative throughout the whole process. I would refer or recommend her to any family member or friend. Great Job!

Review 109 (2021-04-11 - Rating: 5)
Was glad we went with Waterstone so that many different mortgage options could be considered and we feel about the rate we got. Easy to upload all the documents needed. We received very efficient service from all the people with whom we interacted and they kept us informed of each step.

Review 110 (2020-10-08 - Rating: 5)
The team at Waterstone are truly world-class! Quentin was able to pre-approve us the same day so we can put together an offer. Thanks to this, 30 days later, we have moved into our new home! He works after business hours and this was a true differentiator for us!

Review 111 (2021-08-05 - Rating: 5)
Waterstone Mortgage has helped us with both an initial home loan and a refinance. Their team is knowledgeable, fast, efficient, and easy to work with. They made the process easy to understand and a great experience.

Review 112 (2022-04-26 - Rating: 5)
Thank you, Travis, and the entire Waterstone Mortgage team for making our home purchase seamless and guiding us through every step of the process. It was truly a pleasure doing business with you.

Review 113 (2021-02-01 - Rating: 5)
Quentin is the BEST! I’ve used him for 2 different mortgages and he has explained everything in a way I understand. He is a very good communicator and keeps you informed and up to date during the process. Definitely a 5 star rating

Review 114 (2021-04-24 - Rating: 5)
I worked with Cole’s team on my last 3 mortgages and they never disappoint. They really put in the effort to make the experience as pleasant as possible. They also explain the complicated stuff by breaking them down into easily understandable videos that are customized to you.

Review 115 (2021-03-11 - Rating: 5)
Travis and his team at Waterstone mortugage were amazing to work with. They made the pre-approval and home buying process easy and seamless. I highly recommend Travis and his team.

Review 116 (2021-03-08 - Rating: 5)
Fast, friendly, efficient and professional. When no one else could get us approved for a mortgage loan, Cole and his team got the approval! I would highly recommend using Cole Holmes at Waterstone Mortgage Corporation!

Review 117 (2022-09-29 - Rating: 5)
Quentin Tate was very helpful and patient with getting us to the closing table on time. He kept me informed throughout the entire process, and most importantly, always answered the phone when I called. Superior customer service!

Review 118 (2019-05-08 - Rating: 5)
Brad and Jordan were amazing! Was referred to Brad by a family friend, and am extremely glad we went through Waterstone Mortgage and the Brad Crowell team for our home loan. Brad helped us get into the perfect loan with a great interest rate! Lowest one I found! Him and Jordan are very knowledgeable and communicate great with you. We bought a house in Watauga, Tx from out of state in Colorado. The process went very smooth and we were able to close remotely. Very easy closing process and quick funding! Will definitely be recommending all our friends and family here! Now we have a lender for life!

Review 119 (2022-09-27 - Rating: 5)
Cole Holmes has been instrumental in helping us acquire all of our investment properties. We would not consider using anyone else; his professionalism, attention to detail and knowledge are what we value in helping us grow our portfolio.

Review 120 (2021-04-28 - Rating: 5)
Great experience with Travis @ Waterstone mortgage everything went has he said it would. I’ve been trying a few years now being self employed is the difficulty. We are very pleased with everyone involved to make this happen.Brian Hammer

Review 121 (2021-02-03 - Rating: 5)
I’ve done three purchases/refinanced with Waterstone and have been very impressed with the customer service all three times. They walk you through every step and are very responsive to emails and calls. It was a painless process on all three occasions.

Review 122 (2021-03-29 - Rating: 4)
Buying a home can be exciting. It can be rewarding. It is stressful.There are so many big, important things in play. In this market, finding a house is tough and then when you do a dozen other buyers want it too.Is the house right for you? Is the neighborhood? Then of course there is the financial aspect of it all. Its a big commitment.Thankfully for us, Cole Holmes and his team took good care of us. They were responsive, informative and helped see us through this challenging process.

Review 123 (2024-08-27 - Rating: 5)
Cole was great to work with, and got me fantastic rate!

Review 124 (2023-11-21 - Rating: 5)
Very easy to work with, and made sure to give us updates every step of the way. Really appreciated Cole and the team going above and beyond!

Review 125 (2021-06-30 - Rating: 5)
Travis and his team were absolutely amazing! They guided every step of the process which led to a very easy, streamlined and stress free experience! I highly recommend!

Review 126 (2023-02-17 - Rating: 5)
Travis and Shelli were super helpful and efficient. It also did not suck talking to Shelli, as it has with other lenders. I’d definitely recommend!

Review 127 (2022-09-12 - Rating: 5)
Waterstone Mortgage, Travis Howard and his incredible team were amazing throughout the process! Thank you for your consistency and hardwork.

Review 128 (2021-02-02 - Rating: 5)
Cole and his team are top notch. We were informed, educated and communicated with throughout the entire process.Waterstone truly makes you feel like you are their only client.

Review 129 (2021-07-25 - Rating: 5)
The REFI process with Waterstone mortgage was professional and as rapid as can be.It is obvious that Waterstone is no new kid on the block with their organization, timeliness and attention to detail. I could not be any happier. Highly recommended.

Review 130 (2022-11-09 - Rating: 5)
Diane and Levi we absolutely AWESOME! They were with us every step of the way and communicated with us through the entire process. They made this otherwise stressful process a breeze.

Review 131 (2021-05-20 - Rating: 5)
Travis and Waterstone have phenomenal Customer Service. Very timely, very accurate information. Very expeditious in processing everything from application to approval to final loan and closing.

Review 132 (2018-05-26 - Rating: 5)
Diane Motz and her team has always been there from when I inquired about the loan process to when the loan loan was closed. Could not express how grateful I am to have found them. I am very pleased with their service. The knowledge, experience, the customer service has far exceeded my expectation. Diane Motz fought for the best loan she could get. Diane Motz never stopped trying to find better programs and sure enough got me in a better loan. Every single question was answered, went through every single sentence in the loan papers to make sure I knew what I was getting myself into. She patiently walked me through each item.Would definitely refer to every single person who would ever need a loan.

Review 133 (2021-06-07 - Rating: 5)
Amazing experience with Cole and his team at Waterstone. They were completely on top of every little detail and the process was simple and smooth. :)

Review 134 (2024-10-16 - Rating: 5)
Got us all squared away. Easy to get in touch with when needed.

Review 135 (2024-01-04 - Rating: 5)
Up-front amd fast service. Less than a month to finalize and close. I would recommend Travis and the Waterstone team 1000x over!!!

Review 136 (2023-03-06 - Rating: 5)
Amazing experience with Waterstone Mortgage on our recent closing! I would highly recommend them. Great communication and follow through!

Review 137 (2022-07-06 - Rating: 5)
Cole and his team were terrific. They went above and beyond to make sure every question was answered and that I was comfortable throughout the entire process.

Review 138 (2023-08-30 - Rating: 5)
Working with Cole and his team made a process that seemed daunting and overwhelming actually manageable! Very thankful for the time and attention that they provided me!

Review 139 (2021-03-24 - Rating: 5)
Highly recommend Travis Howard & his team — they were extremely helpful and thorough from start to finish. It went so smoothly! I would use them again in a heartbeat.

Review 140 (2022-04-25 - Rating: 5)
We recently completed our second home close with Diane. Exceptional service and communication from Diane and her team both times around. Thanks again Diane!

Review 141 (2022-06-13 - Rating: 5)
Best customer service!Best in communication!Best in managing expectations!Best in accessibility when answers are needed!Simply the best!!!I would highly recommend Waterstone to anyone needing mortgage financing!

Review 142 (2020-12-25 - Rating: 5)
As first timers home buyers they made it simple and offered us the best advice. So thankful to get connected with Travis and his team.

Review 143 (2021-03-09 - Rating: 5)
Great experience working with Travis and Chelsea! They took care of everything in a timely manner and were always professional! Highly recommend their services.

Review 144 (2022-07-10 - Rating: 5)
Quentin and his team were awesome! They made buying our forever home quick and easy. Thank you for everything!

Review 145 (2024-09-29 - Rating: 5)
Dianne was great! Thanks for the hard work!

Review 146 (2023-10-04 - Rating: 5)
Bought a house and it was closed and funded in 21 days. The Waterstone team was amazing and great to work with.

Review 147 (2021-08-11 - Rating: 5)
Travis and his team did a amazing job helping me to get financing on a lakehouse that we purchased for my family. Great job!!!!!

Review 148 (2024-05-04 - Rating: 5)
Diane was amazing to work with ! Couldn’t recommend her enough!

Review 149 (2022-09-24 - Rating: 5)
Travis was really easy to get a hold of and make the process seamless for us! I will go back to Travis in the future for sure!

Review 150 (2021-12-08 - Rating: 5)
We had a wonderful and very smooth experience with Waterstone. Have used them several times and have been very impressed every time!

Review 151 (2021-10-29 - Rating: 5)
Wonderful experience, excellent communication, and an amazing team! They went above and beyond to assist us in getting a VA loan for our dream home!

Review 152 (2019-06-15 - Rating: 5)
It’s been a while since I used these guys, but they are a great team! I will definitely use them again if/when I buy a new home!

Review 153 (2018-07-20 - Rating: 5)
Great firm to work with. I sold a home on Friday and was able to close my new home on Monday. Outstanding team of professionals.

Review 154 (2018-12-03 - Rating: 5)
Travis and his team go above and beyond to make sure you get the best Mortgage advice and deal! Choose them for your mortgage team!!

Review 155 (2021-01-20 - Rating: 5)
The entire process was seamless! Cole and his team were very honest and helpful from start to end.

Review 156 (2022-07-05 - Rating: 5)
My experience was smooth, Diane and team walked me through this process with no major issues. Thanks Diane

Review 157 (2021-05-22 - Rating: 5)
The entire Waterstone team was fantastic from start to finish! Thank you for an amazing experience!!

Review 158 (2023-04-12 - Rating: 5)
Great experience, Cole was extremely helpful with the home purchasing progress!

Review 159 (2021-10-25 - Rating: 5)
By far the best lender my wife and I had the pleasure of doing business. I can’t see anyone giving this group anything lower than five stars.

Review 160 (2021-11-02 - Rating: 5)
We have worked with Waterstone on the purchase of vacation rental properties and have been nothing but happy with their team and service!

Review 161 (2023-04-21 - Rating: 5)
Has a great experience with the loan process, Diane is the best! Will definitely recommend!

Review 162 (2021-02-01 - Rating: 5)
We want to thank all those who helped us at Waterstone Mortgage. True heart and commitment to your customers.

Review 163 (2020-11-10 - Rating: 5)
I refinanced my home. Everything went smoothly. No problems. Would definitely use them again.

Review 164 (2020-10-17 - Rating: 5)
Easy and fast to work with. Very knowledgeable and helped with any questions I had in regards to my mortgage.

Review 165 (2021-02-08 - Rating: 5)
Top notch! goes above & beyond with amazing customer service, great team, and very knowledgeable. I would highly recommend!

Review 166 (2021-04-17 - Rating: 5)
Professional. Prompt. Understanding. Successful. Everything went beautifully. Thanks, Travis! Thanks, Waterstone.

Review 167 (2024-01-29 - Rating: 5)
Everything was clearly explained and detailed throughout the process. Highly recommend.

Review 168 (2020-10-09 - Rating: 5)
Seamless transaction. Cole made the refinancing of our home an easy process.

Review 169 (2021-01-12 - Rating: 5)
Awesome experience with Waterstone Mortgage. Fast, easy, and almost all automated!

Review 170 (2022-11-06 - Rating: 5)
A repeat customer hereGreat service, responsive and efficient, with competitive rateI will definitely use again

Review 171 (2020-11-25 - Rating: 5)
Very organised, and onto it. Exactly what you want in a mortgage broker. Will definitely use again.

Review 172 (2024-05-07 - Rating: 5)
Great to work with and made the process smooth

Review 173 (2020-11-09 - Rating: 4)
Karen Drinkwater was a terrific partner in our preparation.

Review 174 (2022-09-06 - Rating: 5)
Easy to use, great competitive rates. Would recommend to any one.

Review 175 (2023-05-18 - Rating: 5)
It was a great experience from the beginning to closing. Highly recommend.

Review 176 (2019-11-21 - Rating: 5)
Great group of people. Youll be glad you chose Waterstone.

Review 177 (2023-05-23 - Rating: 5)
Great communication, easy to work with!

Review 178 (2020-10-24 - Rating: 5)
Quick and easy. Thank you for the great service!

Review 179 (2022-04-30 - Rating: 5)
Amazing service and very attentive people!

Review 180 (2025-03-04 - Rating: 5)
I had an amazing experience at Water Waterstone Mortgage corporation “Shirley Caldwell-Ross mortgage consultant She were incredibly friendly and helpful, going above and beyond to ensure I was completely satisfied. The product quality was top-notch and exceeded my expectations. I highly recommend them to anyone looking for a mortgage lender

Review 181 (2024-03-21 - Rating: 5)
I had the opportunity to manage the loan process for my home with Waterstone Mortgage, obtaining the planned result, which I recommend 100%. Mr. Eric, along with Shaun and Annette made a great team to make my dreams come true. Dont hesitate to contact them, they are great professionals!