WaFd Bank
Located in Houston, Texas
Address: 5900 Chapel Hill Blvd, Plano, TX 75093, United States
Phone: +1 972-378-0200
Rating: 4.8
Services
- Drive-through
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Mortgage lender
- Bank
Photos
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Comments
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Review 1 (2024-09-25 - Rating: 5)
Amazing service at the Plano Branch! Genet Aline Omar and Daniel provide the perfect combination of professionalism while still making their customers feel like friends. They go above and beyond to help their clients. I highly recommend this bank for small businesses and personal accounts. -
Review 2 (2024-07-29 - Rating: 5)
Aline Geraldo is an exceptional Personal Banker who consistently goes aboveand beyond to ensure her clients’ financial needs are met. Herexpertise, professionalism, and dedication to customer service aretruly commendable. Aline has a remarkable ability to make every clientfeel valued and understood, providing personalized financial advicethat supports their individual goals. Her friendly demeanor, combinedwith her deep knowledge of banking products and services, makes her atrusted advisor to many. I highly recommend Aline for her unwaveringcommitment to excellence and her genuine care for her clients’financial well-being -
Review 3 (2024-08-04 - Rating: 5)
This is one of the best bank I ever bank with, their customer service is exceptional at the Plano location, they are always happy and so welcoming . Omar is my personal banker, I always look forward getting help by him, Omar is so knowledgeable and willing to help me with all my questions, concerns and finaniacial needs.I would recommend anybody going to the Plano location and open your bank accounts there, you wont regret it. -
Review 4 (2017-11-02 - Rating: 5)
Friendliest bank in town! Literally from your first step through the door.Bank President has a can do attitude and ownership gives him authority to make decisions. They have portfolio loans if you dont fit into the usual mold. The mindset is to make it work instead of how to kill the deal.Highly recommend these guys in world of non-service banking. -
Review 5 (2024-07-20 - Rating: 5)
The staff was super friendly and knowledgeable. I was able to set up my accounts with ease. If you need a top-notch banking center, this is the one to go to! -
Review 6 (2024-10-01 - Rating: 5)
Genet helped me today and was so nice and helpful. Thank you Genet and it’s always a pleasure to do business with Washington Federal. -
Review 7 (2023-07-25 - Rating: 5)
I absolutely love this bank. They’re profesional, thoughtful and caring.I r joy receiving birthday cards every year and they’re always available to help you with any matter.Jennifer and Destiny go above and beyond to help. All of their employees are naturally nice. I 1000% recommend this location. Its been 15 plus years of being a customer at this location. -
Review 8 (2023-08-09 - Rating: 5)
“I’ve been a loyal customer of Washington Federal Bank located at 3170 W Ann Rd North Las Vegas, NV 89031 for well over a year now, and I can confidently say that their customer service is truly impeccable. The team, led by the exceptional Customer Service Supervisor Jenn Negrin, goes above and beyond to ensure a smooth and efficient banking experience.Jenn Negrin’s assistance was invaluable during a particularly stressful situation with my Business Bank account. Her prompt and reassuring response during a moment of crisis helped alleviate my concerns and solve the issue seamlessly. Her helpfulness and ability to handle challenges with grace and professionalism are truly commendable.Moreover, Abder Goulhiane, the Branch Manager, embodies the utmost professionalism and is a true gentleman. His dedication to maintaining a positive and welcoming atmosphere within the branch is evident in every interaction. His leadership sets a high standard for the entire team.The staff at this branch demonstrate a remarkable blend of wit, humor, and genuine helpfulness. They have a unique ability to put clients at ease while efficiently addressing their needs. Every visit to the branch is met with a warm welcome and a level of service that exceeds expectations.My experience with Washington Federal Bank has been consistently five-star worthy. Their commitment to providing top-notch banking services and their exceptional team, particularly Jenn Negrin and Abder Goulhiane, make this branch an outstanding choice for anyone seeking a reliable and customer-centric banking experience. Hands-down, Washington Federal Bank is a standout institution that I’m truly grateful to be a part of.”“Without a doubt, I wholeheartedly recommend Washington Federal Bank to anyone considering banking with them. Don’t overthink it – just take the leap and become a part of their exceptional banking community. You won’t be disappointed. Their unwavering commitment to top-tier service, coupled with the outstanding support from dedicated professionals like Jenn Negrin and Abder Goulhiane, ensures that your banking experience will surpass your expectations. Joining Washington Federal Bank has been a decision I’ll always be grateful for.”The exceptional services and products offered by Washington Federal Bank extend to both personal and business banking needs. Whether you’re seeking convenient personal banking solutions or robust business financial support, this branch has you covered. Their comprehensive range of offerings demonstrates a deep understanding of diverse financial needs, making them a one-stop destination for all your banking requirements.In conclusion, my experience with Washington Federal Bank, located at 3170 W Ann Rd North Las Vegas, NV 89031, has consistently been five-star worthy. The team’s professionalism, wit, humor, and unwavering helpfulness make every interaction a delight. Jenn Negrin’s remarkable assistance and Abder Goulhiane’s exemplary leadership truly set this branch apart. If you’re seeking a banking partner that delivers exceptional services and products, look no further than Washington Federal Bank. Join their ranks today and embark on a truly exceptional banking journey.”Sincerely,DeAngelo Johnson AKA Big Bino -
Review 9 (2023-07-25 - Rating: 5)
My favorite bank!! Everyone in this branch is amazing and super friendly! My son loves coming to the bank with me and chatting with Abder while I take care of business. -
Review 10 (2018-07-17 - Rating: 5)
Elizabeth was so sweet today (my first visit to this branch) and both ladies really went out of their way to make sure I was happy and comfortable. Best banking experience Ive had in a long time. Thank you! -
Review 11 (2024-08-01 - Rating: 5)
Staffs are friendly n quick reaposne .I would wish they would have more atm locations -
Review 12 (2023-07-31 - Rating: 5)
Great customer service, Ive going here for the last 5 years. Omar and Ghanet are very helpful and professional every time Im at the branch. -
Review 13 (2018-10-09 - Rating: 5)
The folks at this Washington Federal Bank treat you like family! You will be warmly greeted and they will work with you to find the best solutions for your personal and business accounts. -
Review 14 (2024-08-09 - Rating: 5)
Great customer service, Omar and Genet are wonderful and very knowledgeable -
Review 15 (2020-03-05 - Rating: 5)
Great bank. Such a friendly staff. Business and personal banking are amazing. Even my mortgage is with them. -
Review 16 (2019-09-03 - Rating: 5)
Elizabeth is very helpful and always very polite best bank ive been with in years -
Review 17 (2023-07-28 - Rating: 5)
WaFd is a great place to bank. Business and personal. -
Review 18 (2023-08-11 - Rating: 5)
Destiny Griffin, and the staff is super awesome. -
Review 19 (2024-08-03 - Rating: 5)
Great service with a great hospitality -
Review 20 (2024-02-01 - Rating: 5)
Nice branch -
Review 21 (2024-02-01 - Rating: 5)
The Best Bank