Vanessa Gonzales - Gateway Mortgage

Located in Houston, Texas

Address: 70 NE Interstate 410 Loop Ste. 160, San Antonio, TX 78216, United States

Phone: +1 210-794-9022

Rating: 4.9

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-17 - Rating: 5)
I had an incredible experience working with Vanessa as my lender. From the very beginning, she was professional, knowledgeable, and attentive to my needs. Vanessa guided me through every step of the process, making what could have been a stressful experience feel seamless and enjoyable. She was always available to answer my questions and provided valuable insights that helped me make informed decisions. I highly recommend Vanessa to anyone looking to buy or sell a home. She truly goes above and beyond for her clients!

Review 2 (2024-12-13 - Rating: 5)
Vanessa is an ANGEL!!! She saved our loan at the last minute and was able to get us approved at super sonic speed. She communicated every step of the way and made herself available for every question we had. We cannot thank her enough for all that she did for us!

Review 3 (2024-05-21 - Rating: 5)
Vanessa and her Gateway Team are hands down the best option for you, Vanessa and her Team kept me informed and provided me the knowledge, guidance and expertise needed to close on my home in record time!! I highly recommend her and her Team 100%I am forever grateful! Thank you so much!Respectfully,E.Guzman

Review 4 (2024-09-27 - Rating: 5)
I honestly would like to mention that the experience has been awesome! Vanessa Gonzales did an amazing job explaining every bit of information in regard to the purchase of my new home! She worked closely with my Realtor and I, and gave top notch customer service! Everyone that helped along the way was very professional and responsive. Thank you

Review 5 (2024-12-16 - Rating: 5)
Vanessa was amazing she helped me with everything and answered all my questions was very patient and went through everything together, every detail, every step. She is a fabulous woman. Yes just go with her

Review 6 (2024-10-27 - Rating: 5)
Vanessa had been great, she is always there for you. She had been a great communicator and she is a problem solver. We are lucky to know her. Highly recommended!

Review 7 (2023-12-29 - Rating: 5)
You will be absolutely lucky to work with Vanessa at Gateway! She is extremely knowledgeable and was always kind enough to answer any difficult question I would have as a first time homeowner. Also, don’t worry if you need her to explain more than once :) she completely understands and is willing to explain. Her communication is excellent and you will never feel like you do not know what is going on. Every time that we would talk you can easily take away how caring and honest she is for her clients.On top of that she will do her absolute best to get you the best interest at that time you are purchasing.It is very hard to find people who will treat you like family, but you will get that with Vanessa. 10/10!Very happy to have had Vanessa and her expertise in purchasing my first home. I will be referring her to family and friends!

Review 8 (2024-08-15 - Rating: 5)
Excellence, profesionalism, effectiveness, time availability any time needed. Great knowledge in performing the job duties in this field and in the best interest of the customer. Thank you so much for your great team and your great work Vanessa, your are a very sweet and very kind person too and Eva as well. 🙏🙂♥️🌟🌟🌟🌟🌟♥️

Review 9 (2025-02-05 - Rating: 5)
She was very nice with us. She also has a lot of patience ! She explain everything very clearWe really like her God Bless her!! 🙏

Review 10 (2024-07-09 - Rating: 5)
Vanessa was so incredibly helpful with us, and super sweet. This was our first time buying a house and she really helped us understand and figure out everything. We were nervous at first and now we’re starting our lives together thanks to her help, thank you Vanessa 💗

Review 11 (2024-01-08 - Rating: 5)
Vanessa was so helpful and kept me in the loop of everything that was happening. She communicates well and she moves FAST! She’s super sweet and never made me feel like I was asking too many questions. She made this transition super smooth and easy. Thank you so much for all your help Vanessa!! You are the best!!!

Review 12 (2023-05-30 - Rating: 5)
Vanessa was amazing! This was our 5th property we had purchased and Vanessa has been the BEST loan officer to date. She has outstanding customer service and was on point since the very FIRST day we talked. We would get emails from her as early as 2am in the morning, this girl has one hell of a work ethic that you just dont see much anymore. We felt that Vanessa was very honest with every question we asked and was even present at closing to welcome us to our new vacation home. She is definitely one of a kind. ❤ Thank you, Vanessa for being patient and understanding during our purchase.

Review 13 (2024-10-08 - Rating: 5)
Was a great experience. Very patient and she has great communication. The process went smooth. And made everything so simple I loved it. Thanks so much.

Review 14 (2023-05-11 - Rating: 5)
Vanessa was absolutely wonderful to work with. She explained everything really well and gave us all the information up front. She was always happy to answer questions, find resources for us and I am confident she helped us get the best deal on multiple things. Buying a house fully remote from where you currently are can be challenging but Vanessa made the process so easy. We are so thankful for all her help!

Review 15 (2023-01-13 - Rating: 5)
We are extremely grateful with Vanessas excellent service and professionalism. We have experiences with other lenders nor they have never treated us with so much knowledge, courtesy, honesty, and answered questions as she have done. She works to benefit customers and give more than a 100%.To her, Thank you for making this experience easy to understand, a learning process, interesting, and in such a short period. In the near future, she has us as clients; as well as the people we are going to recommend.

Review 16 (2024-06-05 - Rating: 5)
I know from other peoples experiences that home buying and finding a lender can be an excruciating headache, but not in our case. From start to finish, our realtor Beverly Puente and loan coordinator Vanessa Gonzales did an outstanding job from start to finish from getting us approved, finding the lowest rate, to closing within 30 days. Hats off to you two and for everyone that assisted to make this an unforgettable adventure and that we recommend with much pleasure.Sincerely,Gary and Roxanne Wilson

Review 17 (2022-11-28 - Rating: 5)
As a first time home buyer, and the economy impact due to unforeseen circumstances such as Covid, wars, and rumors of wars. Interest rates on the rise. You can guess that it can & was very nerve racking to embark on the journey to acquire a home.However, I am also a firm believer that with the right forces, resources, people & tools. Anything is possible.I am thankful for Vanessa’s help & support on my journey to acquired my property. She was very prompt. Available everyday practically (even when she was in vacations, thank you!).The process was so smooth, took relatively less than or about a month.I will highly recommend Vanessa & her team. She makes sure you understand what’s is going on and treats you right.With Vanessa you are not a number, you are a priority. I am very pleased with her assistance in my process.I will recommend her to family, friends, & colleagues.If you want things done right, structured, organized and prompt. Vanessa & her team is the way to go!Thank you so much for your help!

Review 18 (2023-05-19 - Rating: 5)
If you or anyone is looking into buying a home this is the person you want to handle your Mortgage loan, I have been very blessed to have been referred to her. I had no idea what I was doing, and she was so positive and ready to just get this done. I love that she was so honest with me from the beginning. she is really good at what she does. and the best part is that she loves what she does. and from what I see her being able to help people fulfill their dreams in buying a home makes her heart happy. Im for sure referring her to friends and family. lol even strangers. Thank you, Vanessa, I will forever be grateful to you and your team!!

Review 19 (2023-06-14 - Rating: 5)
The service and personal attention I received from Vanessa Gonzales was exceptional and beyond what I was expecting! Her knowledge and commitment made the process of purchasing my dream home such a breeze. As a first time home buyer, it was important to me to work with someone I could trust and Vanessa supported me every step of the way. Thank you! Si eres “La Gran Señora de Milagros” 🙌🏻

Review 20 (2025-01-09 - Rating: 5)
Vanessa and her colleagues are always ready to help in getting loans for my clientes.

Review 21 (2023-03-20 - Rating: 5)
Vanessa, has been exceptional with us throughout the loan process. She did everything for us so we didnt have to worry about anything. Thank you so much Vanessa for all your support. We will always be grateful to you

Review 22 (2022-04-29 - Rating: 5)
Vanessa was so so so amazing, she is so hardworking, so professional, so patient, and overall an amazing person. We just bought our first home and I started at level -1 and Vanessa made me feel like level 1000. Thank you Vanessa for all of your hard work and making our dreams come true

Review 23 (2022-06-17 - Rating: 5)
Vanessa literally worked day and night to make our home purchase possible. She was always available to discuss options and explain the process to us step by step. In this market and economy, we felt she and her team did the best they could to secure us a mortgage loan with the best terms possible. We are grateful to her and her team (even babysitting on closing day) for being so professional and kind.

Review 24 (2022-01-24 - Rating: 5)
The process was quick and easy. Information was provided all along the way and I didn’t have to stay on top of the process. Vanessa did all of the work and would send me updates all of the time. She is very knowledgeable and compassionate. Gateway is luck to have found someone as good as she is.

Review 25 (2022-05-27 - Rating: 5)
Vanessa Gonzales Gateway Mortgage Group, a division of Gateway First Bank and rest of her team made buying a house such a wonderful experience ,she is professional and personal and went above and beyond to answer any questions we had also focus on our preferences that we wanted in a home ,She never made me feel uncomfortable and helped me every step of the way! Very pleased with our new home !

Review 26 (2022-08-24 - Rating: 5)
It’s a stressful process when you apply for a home loan! But Vanessa has made this journey as less stressful as possible for us! She’s fast and knowledgeable. She is the best loan originator in town. We highly recommend her.

Review 27 (2024-06-28 - Rating: 5)
Too Many words to describe Mrs.Vanessa and Blessed is the biggest word ,she gave me her word from Ill do everything possible to get you and your husband in a new home and she went above and beyound from late phone calls, late emails getting back at my texts sending step by step videos but foremost her guidance from our mixed emotions in this process she made sure we where ok i truly recommend her team to get you in your new Home and now we are Blessed from her and our realtor good friend Beverly to make your dreams come true ..Thankyou Mrs .Vanessa for our dream home .. Your Team is the best.. Home Sweet Home i can say.

Review 28 (2023-09-12 - Rating: 5)
Vanessa and her team at Gateway are very knowledgeable in their field. They will guide you every step of the way to finalize your refinancing or mortgage processes. I highly recommend Gateway Mortgage for your future needs.

Review 29 (2023-04-25 - Rating: 5)
1-Miss Vanessa has a great experience in Loan approving and helping her clients to provide her all the required documents. She is an easy going person and her way of dealing people is quite respectful. For us, she is just like our family member.2-She responds to your call, email and text messages instantly and always use easy wording to make her clients understand. She has a very Sweet voice not to make you bored anytime while talking to her.3-Guys one thing is for sure: she will get you approval 100% because of her longtime work experience. This is our 2nd house she bought for us, 😀 yay.At the end I would say; you are awesome.Stay always blessed ma’am.Abrar khan (NISD)

Review 30 (2022-05-12 - Rating: 5)
Vanessa is very nice and friendly. She is professional and hard working. She is always willing and happy to help. She is a quick responser. Thank you Vanessa for your hard work. You are the best!

Review 31 (2022-03-29 - Rating: 5)
Honestly this was mine and my husband first time ever trying to buy a home and I a happy to say thanks to Vanessa for all the hard work keeping me and my husband updated and calm through the process💕i recommend those who are looking to ask for Vanessa she did a amazing job🤩

Review 32 (2025-02-06 - Rating: 5)
Great experience she was very helpful on every step

Review 33 (2022-02-08 - Rating: 5)
Vanessa handled our refi with both a friendly personal touch as well as a level of professionalism that gave us peace of mind through a sometimes stressful process.

Review 34 (2022-12-02 - Rating: 5)
Cant say enough about the Vanessa. She was very professional throughout the process. Thanks again Vanessa for everything you did for us.

Review 35 (2024-05-02 - Rating: 5)
Highly recommended.As a first time home buyer I received the best guidance and support and will do whatever it takes to accomplish your goal. 100% Recommended

Review 36 (2023-03-09 - Rating: 5)
Vanessa and her team provided the best customer service I have experienced in a long time! I need a sixth star to rate her!

Review 37 (2023-04-20 - Rating: 5)
Vanessa G, was great throughout the process from beginning to end she kept us updated all the time.I will definitely recommend her!!

Review 38 (2022-10-24 - Rating: 5)
It has truly been a pleasure, I live the motivation and hard ad persistent work ethic of the team and will definitely recommend the company to anyone that I come into contact with that is searching for a great company to do Buisness with.Robert Jones

Review 39 (2023-06-13 - Rating: 5)
I’m a first time home buyer and Vanessa was there to help me the entire process answering any questions or concerns I had even. Made home buying easy.

Review 40 (2022-01-09 - Rating: 5)
Awesome! Great Experience Venessa is a great person to work with highly recommend if you want the Job done rite.

Review 41 (2022-04-08 - Rating: 5)
They have helped me step and step on the way to finding a home and improving my credit . I recommend them 100% .

Review 42 (2021-12-21 - Rating: 5)
The experience I had was remarkableI couldnt have made this. Possible without your. Great. Team. Excellent CommunicationThank. You all

Review 43 (2023-06-20 - Rating: 5)
Thank you!! Vanessa Gonzales, for your efficiency and communication. I appreciate your work.

Review 44 (2023-05-11 - Rating: 5)
Awesome experience and super helpful! Highly recommended!

Review 45 (2022-08-19 - Rating: 5)
Very informative and relayed progress step by step.

Review 46 (2023-06-24 - Rating: 5)
There are not enough words to express myself on the professionalism Vanessa Gonzales has and how easy and clear the process has been. All the doubts we had during this journey, she explained clearly. I recommend her 1,000%. She is trustworthy!There are not enough words to express the great professionalism that Vanessa Gonzales had throughout this entire process. She was always clear when explaining our paperwork step by step. I recommend it 1,000%. He is a trustworthy person.

Review 47 (2022-02-04 - Rating: 5)
Venessa made the process go smoothly. She was able to guide us well in a quick and easy way while being understandable, She was very kind and had a lot of patience. Vanessa guided us step by step so everything went as expected! With all my heart, infinite thanks to you and your team! Erica was also very friendly and helped us a lot! Thank you!

Review 48 (2024-03-21 - Rating: 5)
Vanessa Gonzales the Best, very friendly, attentive with her service, my wife and I are happy with Vanessas service

Review 49 (2022-01-12 - Rating: 5)
Excellent experience with this agency...they were very attentive throughout the entire process and now we have our house...the work in collaboration with the realtor was also very good...I recommend them 100%!!

Review 50 (2022-02-03 - Rating: 5)
Vanessa helped me with everything, she took me step by step in this process, very professional and friendly, I recommend her