VALoansTexas.com

Photo of VALoansTexas.com

Located in Houston, Texas

Address: 6601 Vaught Ranch Rd # 101, Austin, TX 78730, United States

Phone: +1 888-795-9850

Rating: 5

Services

  • Identifies as women-owned
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Mortgage lender

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-10-15 - Rating: 5)

    We have had the pleasure of working with Shirley on several home purchases and refinances, and she has consistently proven to be the best professional weve ever partnered with. Shirleys honesty and ability to present the best scenarios tailored to our needs has surpassed our expectations each time. She consistently goes above and beyond in customer service, giving us complete peace of mind about the final outcomes. We cannot recommend Shirley highly enough and she will always be our first choice when considering mortgage companies.

  • Review 2 (2024-10-19 - Rating: 5)

    We had a fantastic experience working with Shirley Mueller and her team at CrossCountry Mortgage for our VA loan home purchase. After a frustrating time with a big-name lender who just wasn’t meeting our needs, we turned to Shirley and couldn’t be happier with our decision!Shirley and her team went above and beyond to ensure we got the best possible rate and a smooth closing process. They were incredibly professional, responsive, and attentive to our questions every step of the way. Thanks to their hard work, we were able to close sooner than expected, making our home-buying experience much more enjoyable.I highly recommend VATexasloans.com and Shirley Mueller’s team to anyone looking to use a VA home loan. You won’t be disappointed!

  • Review 3 (2024-09-24 - Rating: 5)

    I recently worked with CrossCountry Mortgage and Shirley Mueller for a VA refinance, and I couldnt be happier with the experience! Shirley was incredibly knowledgeable and guided us every step of the way, making the process smooth and stress-free. Her attention to detail and dedication to our needs truly set her apart. Thanks to her efforts, we closed on our refinance seamlessly. I highly recommend Shirley and CrossCountry Mortgage for anyone looking for a reliable mortgage partner!

  • Review 4 (2024-08-23 - Rating: 5)

    I recently worked with Shirley Mueller and her team, and I couldnt be happier with the experience. After shopping around with five different lenders, Shirley not only offered me the lowest rate but also provided exceptional service. She was incredibly responsive throughout the entire process, answering all my questions promptly and ensuring that everything went smoothly. I highly recommend Shirley and her team for anyone looking for the best rates and top-notch customer service!

  • Review 5 (2024-08-06 - Rating: 5)

    I recently had the pleasure of working with Shirley and her incredible team, and I couldnt be more satisfied with the experience. Shirleys professionalism, attention to detail, and dedication to the clients are truly unparalleled. She and her team went above and beyond to ensure everything went smoothly, making the entire process seamless and stress-free.I am confident in recommending Shirley to my clients and look forward to many more successful collaborations in the future. Thank you, Shirley, for your outstanding service!

  • Review 6 (2024-08-23 - Rating: 5)

    I have to admit, my little sister, Shirley Mueller, is much smarter than me (eye roll) when it comes to finances! She recently helped me refinance my home, and I was blown away by how she secured the best conventional loan rate for me. Not only that, but we closed in less than 3 weeks! Shirley’s expertise and quick thinking made the whole process so smooth and stress-free. I’m incredibly grateful to have such a talented sister looking out for me. If you need help with refinancing, trust me—Shirley is the one you want on your side!

  • Review 7 (2024-07-29 - Rating: 5)

    I was purchasing a house using a VA loan and three weeks before close my lender decided to tell me he couldnt come through with some of the terms he had promised.This was the evening of July 2nd and everyone was going out of town for the holiday. I called Shirley and explained everything. She told me she could offer me the terms the previous lender backed out of and had me on track by the end of the day. Even with the holiday pending and a closing date three weeks away I was able to close on time and I am now writing this review from my new living room.I highly recommend Shirley and her team. Communication was always quick and thorough. There were no hiccups and her follow through was fantastic. I would definitely go to her again.

  • Review 8 (2024-08-23 - Rating: 5)

    Veterans looking for a mortgage look no further!! I was absolutely thrilled when I received my pre approval the same day. Shirley called me, and told me that I could start looking at homes. I already had one home in particular that I was sure I wanted. I went to view it the following day,and went under contract. I want to say to any of my fellow veterans who may be discouraged about applying for your VA home loan benefit, or read negative feedback about how difficult it is to aquire that is not true. The process was so easy!! Im so excited to be a homeowner, and cannot thank the entire team @ Cross Country Mortgage enough!! I would recommend Shirley Mueller over any other VA lender out there. She kept me motivated, and dedicated to securing a home at the best rate in record time.

  • Review 9 (2024-03-11 - Rating: 5)

    Shirley and her team are wonderful! As a first time home buyer this process was extremely frustrating and tiring. I went through two other mortgage companies before finding Shirley and her team. Their attention to detail was amazing. They are kind and understanding and really care about the things that you care about. They take the time to listen and are there to help you work through anything that might arise. As long as you are 100% open and honest with them I truly believe there is nothing that they cannot achieve. I 100% recommend her and her team to anyone looking for a mortgage. She is a blessing to me and my family, I thank god everyday for her we would not be where we are today without her and her teams assistance!

  • Review 10 (2024-05-13 - Rating: 5)

    Looking for a VA Loan? Look no further! Shirley and her team were amazing throughout the whole process! They constantly kept us updated and communicated with us throughout all the steps. We were declined previously and they really helped us out, just when we were about to give up, we found Shirley and her team. We even closed 4 days earlier! Great experience, 5 stars and totally recommend.

  • Review 11 (2024-06-29 - Rating: 5)

    My family can’t say enough how a huge blessing Shirley was in the purchase of our home. You guys truly have an angel on your team. I would not recommend any veteran using a different lender than Shirley. This our second loan with Shirley and she is a true blessing. If we ever purchase another home she will be our go to for sure. With her knowledge with VA Loans and her professionalism. Cross Country Mortgage will be a huge competitor in the mortgage world. Thank you Shirley for everything you have done for us on our house buying process. Just a true blessing for us and our family. Thank you. Jerimiah hays

  • Review 12 (2024-06-06 - Rating: 5)

    I recently had the pleasure of working with Shirley and the VALoans Texas team on a home purchase for one of my clients. They got the financing done in record time, which was crucial in saving the transaction. Their communication throughout the process was excellent, and my client was extremely satisfied with the service provided. Highly recommend!

  • Review 13 (2024-01-26 - Rating: 5)

    I found Shirley several months ago by way of a house I was interested in buying. The seller recommended her as a VA lender. I contacted Shirley to request some loan options given that interest rates were historically high. Shirley sent me a spreadsheet that laid out about 5 loan options and broke down all of the numbers within those options. I could change parts of the spreadsheet to explore various scenarios. This all happened after I had already been working with another lender. Shirley won my business because of how she made everything so transparent and shared the best rates without me having to shop other lenders. I was able to evaluate all of my options easily and decide what made the most sense for our family. She told me all about rate but down options and we decided on structuring our loan and offer to the seller, requesting a seller-contributed buy down amount in lieu of a price reduction. That made all the difference in our new home being affordable, despite the current high rates. We were ready to close well ahead of schedule and working with her team was absolutely stress-free. Shirley is a straight shooter and works for her clients’ needs. Give her a call!

  • Review 14 (2023-10-11 - Rating: 5)

    I have worked with many lenders over my 20 years of being a realtor, and I have to say working Shirley Mueller was absolutely the best experience! We had a very short closing, and Shirley and her team were nothing less than spectacular! The process was easy and stress free for my buyers from the beginning all the way to closing. I cant wait until our next transaction together!

  • Review 15 (2023-08-10 - Rating: 5)

    I initially researched lenders who support Veterans. We were so glad it all worked out great! Shirley and her team exceeded our expectations! Her and her team made the transaction as smooth as possible. It was clearly visible that everyone had so much experience and knowledge. They kept us up to date the whole way. Her team was even able to work with our realtor to have the best negotiation and closing terms possible. The closing date came in exactly as planned and we were very happy about it! Definitely when looking around I recommend to give her a call! You won’t regret it. She even helped fill out the application through a phone call! She always made time to reach out to us whenever we had any questions about the process. My husband and I are first time homebuyers. This was actually the second time we tried looking for a home. But this time with Shirley and her team at Guaranteed Rate. This lender was always prompt and clear throughout the process. We feel blessed to finally have our own home. We are forever grateful for Shirley and her team.

  • Review 16 (2024-04-26 - Rating: 5)

    Shirley Mueller at CrossCountry Mortgage is God sent. She is extremely VA loan knowledgeable and was able to take over from another Company I left and got my loan to close in about 7 days. If I could give her 100 stars I would.

  • Review 17 (2024-06-08 - Rating: 5)

    This was my fourth home purchase. Shirley and everyone at CCM was so engaged and available for questions throughout the entire process even as I changed mortgage products. By far the most simple and well-serviced of all my home purchases.

  • Review 18 (2023-12-22 - Rating: 5)

    Shirley was great!! She answered all of our questions and helped us understand how to get the best rate! The process was quick! Would highly recommend Shirley and her team!

  • Review 19 (2021-09-29 - Rating: 5)

    Shirley and her team were amazing!! Shirley was upfront, honest, transparent and communicated excellent 100% of the time. Shirley and her team closed our home in 12 days very impressive. I highly recommend Guarantee rate and Shirley Mueller for your current or next home loan. Keep in mind not all mortgage loan officers are equally the sane!!! You can trust Shirley 100% with zero worries!! Shirley. Angie and Ashley thank you so much for all your work!! It’s obvious you all are very knowledgeable!!Thank youMark

  • Review 20 (2019-08-01 - Rating: 5)

    Hands down the best service we have ever received. From the beginning Shirley and her team were dedicated to myself and my family to help us jump any hurdles that came our way. The seamless transactions that took place over the course of our home build was absolutely incredible. We have already recommended Shirley and her team to so many people and will continue to do so! Thank you for your hard work and really helping us make our dreams come true! You rock Shirley!!!!

  • Review 21 (2024-06-21 - Rating: 5)

    The team, Shirley and Heidi specifically, were absolutely amazing. Always keeping me well informed and even going the extra mile and finding me better home insurance. Thank you!!

  • Review 22 (2023-03-26 - Rating: 5)

    Just FYI I am a realtor in the Greater Houston area, and I must say that Shirley has done a fantastic job with all of my clients. Communication is key with lenders and Shirley’s is top notch. She does loans in multiple states and markets! Her passion is helping our veterans achieve home ownership, and she has been a blessing to me and my clients.

  • Review 23 (2023-08-19 - Rating: 5)

    Shirley Mueller and Karolina Wong were the absolute best. They were both very attentive and informative throughout the entire loan process. Closing our loan was a breeze. They went through the loan process step by step and returned feedback within a few hours each day. Highly recommend. Five stars doesn’t even hold a candle to the work they put in. Thank you guys very much !

  • Review 24 (2019-06-10 - Rating: 5)

    I am a Texas Realtor specializing in Relocation. If you are worried about out of town lenders, you dont have to worry about this one. Shirley has been excellent in closing transactions out of the area. Her communication, professionalism, and overall personality made it very easy for the both of us to get the deals closed from such a distance. Team Mueller was actually better than a lot of local lenders that Ive used. Clients have been happy and felt that they knew her without stepping into her office. I feel good knowing that my clients are taken care of and especially knowing that we will close on time!! Thanks for being available Shirley!!

  • Review 25 (2020-06-12 - Rating: 5)

    Shirley and her team were excellent to work with. Everything was a breeze from start to finish. My realtor and the title company were also impressed with how smooth and fast everything went. I highly recommend them and will definitely be going with them on my next VA loan. Thanks again.

  • Review 26 (2023-04-30 - Rating: 5)

    Shirley is so great, weve stayed in touch since my first home purchase 10 yrs ago. Ive since bought two more homes. Shes so knowledgeable with military benefits!

  • Review 27 (2021-05-28 - Rating: 5)

    Shirley Mueller and her team were awesome. They were so very helpful to us during our home buying experience. They were very professional and responsive to our many concerns and questions. They explained everything clearly to us. Great team to work with, especially if you’re a Veteran.

  • Review 28 (2023-08-09 - Rating: 5)

    Shirley and her team have been amazing through the purchase of our new home. Everything went so smooth and quick. I loved this whole process and how helpful everyone was!

  • Review 29 (2022-03-25 - Rating: 5)

    Shirley and her team were fabulous! They handle all the paper work and guided us through the process of buying our new home! Thank you so much for taking such good care of us!! We totally recommend their team!!

  • Review 30 (2020-06-13 - Rating: 5)

    Excellent customer service by Shirley and her team. They promptly returned our calls/emails. Shirley once returned my call from home on her day off. That’s the type of emphasis she places on customer service/satisfaction. She and her team made refinancing process a breeze for us. This is our second closing in three months span. Will definitely be using their services again in the future. Highly recommends her business to all service members and vets.

  • Review 31 (2022-03-29 - Rating: 5)

    I am so pleased with the team lead by Shirley Muller at Guaranteed Rate. I was able to get the home of my dreams thanks to the magnificent Job of all the members of Ms. Mullers team. Everything was handled with the upmost professionalism and spectacular costumer service. I closed on time and on the date that it was scheduled for with no changes. The team guided me all the way and from all the closings of my other 4 homes this was the easiest one, not as stressful as other times when purchasing a home. I would definitely recommend Shirley Muller to anyone looking to purchase a new home specially military veterans, they will take care of you all the way . Thank you so mcuh Shirley Muller and entire team for all your help and hard work.

  • Review 32 (2022-09-26 - Rating: 5)

    Ms Shirley and her team were among the top teir customer service representatives I have ever had the pleasure of working with. Ill admit, I was apprehensive at first, given the number of people that had their hands in everything. Tends to lead to confusion and things getting messed up, which takes time to fix. I brought an issue to Ms Shirley and without hesitation, calls the team members involved and conferences the issue. Absolutely stunned when that happened. This goes to show you the dedication of this team and I would absolutely recommend them to anyone! Thank you and I cant say it enough. Still hope for humanity yet.

  • Review 33 (2023-08-08 - Rating: 5)

    SHIRLEY WAS SO PROFESSIONAL AND KNOWLEDGEABLE IT MADE THEFINANCIAL PART OF BUYING A NEW HOME SO EASY. IM GLADEI WENT TO HER FOR OUR NEW LOAN, SHE WAS GREAT.

  • Review 34 (2023-09-29 - Rating: 5)

    It was an amazing experience working with Ms. Mueller on obtaining financing our project from birth, now OUR HOME!! As a Military Veteran, understanding trust and true dedication to orders given, this young lady exemplified the courage and commitment to seeing this request given to her by my wife and I to see this project through from inception to completion. Ms. Mueller, we can’t thank you enough for a job well done and I would HIGHLY recommend you to anyone especially my Military Veteran Family, seeking a well qualified professional person to help finance their dream home or any project they wish to pursue. Thanks again Ms. Mueller and I personally wish you the very best in your career.

  • Review 35 (2023-04-25 - Rating: 5)

    Shirley was an absolute pleasure to work with. Her process was very thorough and simple for my Buyer . She was knowledgeable and helpful! I will definitely work with her again!

  • Review 36 (2021-10-13 - Rating: 5)

    Shirley Mueller and her team, especially Ashley Lundgren, were very resourceful to me throughout the entire process - from prequalification through to closing. But for their determination, persistence, and resolve, I would not have been successful with the homebuying process. Shirley was especially professional yet, very personable and relatable. I would recommend Shirley and her team from Guaranteed Rate any day.

  • Review 37 (2023-04-07 - Rating: 5)

    This was probably the best home buying experience ever. From start to finish the process was smooth and nonstressful. Shirley and Karolina was a blessing to work with, and provided excellent communication throughout my home purchase.

  • Review 38 (2018-01-12 - Rating: 5)

    I was recently in the market for a new home didnt know anything about VA loans, and was even told by a realtor that they were very hard to get. Being a disabled veteran, though, I wanted to find out if I qualified. I called and spoke to Shirley Mueller. Shirley helped me through the entire process, from start to finish. She was the first person I talked to, and told me on the first day that Id be able to get the house. Not only that, but she was also the last person to contact me with a simple congratulatory email. Im now happy to say that I just bought a new home and absolutely could not have done it without Shirleys help. She guided me through the entire process, and was quick to answer any and all questions I had. If youre a disabled veteran and, like me, would like to find out if you can get a VA loan to buy a house I highly recommend giving her a call.

  • Review 39 (2018-07-25 - Rating: 5)

    I unfortunately did not end up using First Choice for my mortgage, but their level of service and flexibility compelled me to leave a review.Under an extremely short timeline that most lenders declined to support, Shirley jumped on the opportunity to help me out and make sure I made my close date. Her support, attention to detail, and personal touch made what was once a hectic situation much more comfortable. I would recommend to anyone without hesitation.

  • Review 40 (2022-04-07 - Rating: 5)

    Thank you God!!! There are not enough stars to rate this company. Shirley Mueller and the Guaranteed Rate Team are superb!!! They are heaven sent. Their services are off the chart!Thank you Jonathan, Karolina, and Ashley! You made our first homebuying experience exciting and easy! There were many that told us NO but Guaranteed Rate... you said YES! Thank you Ashley for everything! Your expertise was phenomenal and your encouragement will never go unforgotten! Thank you again Shirley for making our dream a reality! We knew from the jump that you were the right fit for our needs. You held our hand through the entire process as if it was a purchase of your very own. We are forever grateful! Continuous blessings to you and your team!!! #HIGHLYRECOMMENDED

  • Review 41 (2019-05-27 - Rating: 5)

    I am a 54 year old first time home-buyer, I didnt realize how much is involved in the mortgage application and approval process. A huge thank you to Shirley Mueller and her team at First Choice Loan Services. Shirley made the process easy and understandable, she was positive, professional and extremely knowledgeable.

  • Review 42 (2022-07-20 - Rating: 5)

    We had a nightmare of an experience with a previous lender but Shirley and Karolina went above and beyond to not only get us into our home, but provide the best customer service possible! They fought hard for us and thanks to them, we are finally living in our dream home. I highly recommend valoanstexas!

  • Review 43 (2021-09-20 - Rating: 5)

    Working with the VALoansTx team to purchase our home in Texas was an amazing experience. Shirley, Angie, Ashley, and their team were in constant communication with us, making sure that we knew what to expect with every step of the complicated process. In today’s crazy housing market, it was comforting to know that we had an entire team that was only a phone call away. They were quick to answer calls, emails and always very friendly and personable. We could not have achieved this dream without VALoansTx on our team. We will highly recommend to everyone we know buying a home with a VA loan.

  • Review 44 (2021-04-15 - Rating: 5)

    Shirley Mueller Ashley Lundgren and the entire Team at Guaranteed Rate was amazing throughout the entire loan process. As a Army veteran and first time homebuyer relocating from New York to Texas their online loan process was absolutely unbelievable❤️🙌 they were very responsive with any questions I had very easy to reach on the phone and worked very hard and quickly to resolve any issues that arose during the process. My loan was able to close in 29 Days from the moment a signed contract was received by the lender I would highly recommend any Veteran or Civilian needing home financing to contact Shirley Mueller at Guaranteed Rate wish I could give 100 stars.

  • Review 45 (2022-04-17 - Rating: 5)

    I had a great experience with Shirley Mueller at guaranteed rate!! I bought my first home with a loan through them, they guided me through the process and i got a great rate…incredibly appreciative and highly recommend her and her team, especially for first time home buyers 🙏🏼Thank you again!!

  • Review 46 (2021-01-31 - Rating: 5)

    Shirley Mueller, and her entire team, were phenomenal to work with. All home loan details and notices were communicated to me with enough lead time to act on the documents. The very best home loan team is at Guaranteed Rate without doubt!

  • Review 47 (2022-11-22 - Rating: 5)

    I would like to thank Shirley, Karolina, and everyone involved for all their help. They had gone above and beyond in helping us purchase our home. I was very impressed! I would very much recommend them to anyone who is looking to purchase a home in east Texas.

  • Review 48 (2023-08-07 - Rating: 5)

    Shirley is a winner and is absolutely the very best at what she does! I highly highly recommend her to anyone needing a home loan. Thank you so much Shirley god bless you

  • Review 49 (2019-07-14 - Rating: 5)

    Shirley, thanks for expediting the process in short-time. You and work team bubbling enthusiasm permeated throughout this undertaking. We were kept well abreast of all developments due your initiative, integrity and excellence. No uncertainty you are of the BEST, and will be allude to friends and family.Again, thanks for making this process possible in a short span!!! #FIRST CHOICE LOAN SERVICES!!!Sincerely,Norm & Terrel!!!

  • Review 50 (2022-10-14 - Rating: 5)

    Shirley and her team is awesome!! I am in my beautiful home that they went over and beyond for me to get… I a so happy with my purchase thanks again to Guaranteed Rate. 😀😀😀

  • Review 51 (2018-05-23 - Rating: 5)

    From start to finish, Shirley and her lending team have been great to work with for our VA Loan needs. They are knowledgable, friendly, professional, and responsive. My husband and I appreciate their guidance throughout this process and are very pleased with the level of service we received. We highly recommend First Choice Loan Services!

  • Review 52 (2017-12-01 - Rating: 5)

    Nobody. Nobody. Nobody. Nobody would or could give us a chance to get into our new home. My wife is a Disabled Veteran who served in the Army. Our bankruptcy had been discharged. The bankruptcy was discharged BUT it had not been discharged for the standard 2 year waiting period. We were trying to get a jumbo home loan. I was self-employed. I admit that our file was difficult. We started our new home process nearly a year ago. We chose to build our home and use the builders preferred lender. The builders preferred lender pulled the rug out from under us two months into the build process, and told us that underwriting rejected us. Sad day for my wife and I. We went through 6 more potential lenders whom all denied us for different reasons. The 6th potential lender strung us along up to 3 weeks before our possible closing date. They too rejected us and left us near tears. I went online in desperation and stumbled upon Shirley Mueller. Shirley Mueller is THE ABSOLUTE BEST LOAN ORIGINATOR IN THE UNIVERSE! My wife called her the very next morning and Shirley jumped on our deal immediately. Shirley and her team got us to underwriting before we could blink an eye. She knew what to ask for and what documents were needed. They approved us in record time. Shirley is a God Sent! She made the impossible, possible!

  • Review 53 (2018-07-13 - Rating: 5)

    Shirley and her team are the lenders to use for your VA loan, do not look any further! Do not waste your time with anyone else, they are subpar compared to VALoansTexas!I’m literally in tears right now of happiness! I cannot THANK your team enough. You have no idea how hard this battle has been for Jason and I and how many times we’ve heard a no and you don’t fit our program to buy a home. It has been the biggest emotional rollercoaster ever! Today we finally have our dream thanks to you and your team! The service and response time from your team has been more than I ever expected Shirley! Your team truly provides top notch service! Words cannot express our gratitude for what you and your team have done for us! Our family now has the American dream of owning and not renting. Jason and I can grown old in this home while making memories and watching our kids grow. Please keep doing what you all are doing! Anyone that ever asks us who helped us we will always refer you!I wanted to recognize Ashley and Brent, they never hesitated to answer their phones or respond quickly to emails, not once! Ashley is very quick to respond and so friendly and knowledgeable!My special recognition has to go to Karolina! Her passion to make it her mission to get us closed just flowed thru her work! She is amazing Shirley! Her assistance, persistence and patience got us thru the process with ease!God Bless you all for what you have done for our family!

  • Review 54 (2024-10-14 - Rating: 5)

    They made this process so amazingly simple and painless! Worked with me through every step!! Thank you!!!

  • Review 55 (2023-11-30 - Rating: 5)

    Shirley and her team do an awesome job with the loan process. They are very informative on every step of the process.

  • Review 56 (2023-08-04 - Rating: 5)

    Shirley and her team were fantastic in the upmost professional manner. They helped guide me throughout the entire loan process flawlessly.

  • Review 57 (2019-05-21 - Rating: 5)

    Shirley!!!!Thank you so very much!You made all this possible and expedite and easy.I appreciate what you and your team did for seen this through and accomplished. I barely felt any stress or anxiety through the process because of the great feedback and full explanations I got along the process.Thank you again for helping me and my kids get a house now it is on us to make it home.Thank you so very much!!!!All my bestSincerely,Eduardo C. Webster IV

  • Review 58 (2017-12-02 - Rating: 5)

    Simply incredible. Shirley is a gem. These days, its extremely hard to find someone to fight for your cause as much as you would if you could represent yourself. My husband and I originally were approved by the builder to start a new construction for a home in March that was set for completion at the end of October. We were EXTREMELY excited since we had a Chapter 7 bankruptcy on our credit that was discharged less than 2 years ago. At the end of July our builder came back and said that they could not approve us for the house. After only a few months left before the completion of our home and the fact that the builder already had money from us, we decided to seek another lender. After 5 additional attempts with other lenders we recieved several NOs due to the BK. We had re-established jobs, great income, and above qualifying credit scores but everyone keep saying wait another year until after the 2 year discharge rule. However, I knew that the VA (we were using my VA loan) had an exception that if the BK was due to lob loss or unemployment we could possibly still be approved. After being strung along by the fifth lender for 3 months and missing our original close date, we found Shirley. We told her our situation on a Monday and sent her over all the documents she requested the same day. By Tuesday our file was sent to underwriting. By the following Monday she had us a Pre-approval. It took a total of 3 weeks from the first time we spoke to Shirely to the day we closed on our house. I have been in contact with many loan originators promising they are the best and they can make things happen but Shirely at First Choice Loans is the real deal. I would recommend her to anyone who is seeking a loan approval and is having a hard time, especially using a VA Loan. I have been told by many that our case was the hardest deal they had ever did and that it would be impossible to get a loan approval. Shirley helped proof them all wrong. Thank you so much Shirely for changing our lives. We will never forget it.

  • Review 59 (2023-11-24 - Rating: 5)

    Great service from Shirley and Karolina! They were very attentive, helpful, and always answered me. Anything I needed, or questions I had, they were there!

  • Review 60 (2022-08-30 - Rating: 5)

    All transactions went smoothly. VA Loans kept me updated through the loan process and returned phone calls immediately. We even closed a week ahead of schedule! Thank you for all your hard work!

  • Review 61 (2022-07-27 - Rating: 5)

    First time buying a home and Shirley and her team were flexible with me as I transitioned out of the military. They made this milestone one to remember ! Super glad I went with guaranteed rate.

  • Review 62 (2021-09-25 - Rating: 5)

    If you are looking for the best VA originator then Shirley is your 1 stop shop! Ultra low rate and really did a great job from start to finish!

  • Review 63 (2022-11-04 - Rating: 5)

    Shirley was such a huge help. She was through all the steps that needed to be taken. Would highly recommend Guaranteed Rates because of Shirley!

  • Review 64 (2022-02-25 - Rating: 5)

    Shirley and her friendly team are professional and provided my client with a smooth, on-time transaction. Highly recommend!

  • Review 65 (2024-08-06 - Rating: 5)

    Tim and his team knocked it out of the park. Closed on time and had zero issues. Would recommend to anyone

  • Review 66 (2022-08-01 - Rating: 5)

    What a wonderful supportive company this is. They helped me every step of the way with my VA loan. Thank you so much Karolina for your hard work in getting this done. You are awesome 🙂

  • Review 67 (2024-10-22 - Rating: 5)

    Excellent job and a pleasure to do business with!

  • Review 68 (2023-04-25 - Rating: 5)

    The team at guarantee rates is very effective, with a few months after first contact we closed on what I consider a beautiful home.Thanks again guys really appreciate you all.🫡

  • Review 69 (2024-08-06 - Rating: 5)

    Very simple process with straightforward numbers. All my needs were taken care of!

  • Review 70 (2018-07-17 - Rating: 5)

    Very easy to work with, no problems throughout the whole process! I will recommend First Choice Loan Services to everyone i know that goes through the home buying journey!

  • Review 71 (2019-07-08 - Rating: 5)

    Smoothest home selling and buying process I have ever had. Amazing interest rate and amazing customer service. Will be recommending to everyone I know.

  • Review 72 (2022-06-14 - Rating: 5)

    Excellent service and would recommend to anyone seeking a VA home loan. Thank you Shirley and team for your help!

  • Review 73 (2022-02-17 - Rating: 5)

    Wonderful team to work with. They handled everything every step of the way and was always easy to contact.

  • Review 74 (2022-07-11 - Rating: 5)

    Everyone was very easy to work with. they were very knowledgeable on every part of the process

  • Review 75 (2021-07-21 - Rating: 5)

    Great group of people I want to thank Angie, Lori, Ashley and If Im forgetting you Im so sorry. Thank you for everything!!!

  • Review 76 (2019-12-07 - Rating: 5)

    Shirley and her team are #1 in helping Veterans get home loans in America!

  • Review 77 (2022-07-14 - Rating: 5)

    Very painless VA loan. Much better than prior company I used. Thank you

  • Review 78 (2022-11-04 - Rating: 5)

    Very honest, knowledgeable, and professional. Would definitely rely on againThank you!

  • Review 79 (2024-04-17 - Rating: 5)

    Process was easy and staff were great

  • Review 80 (2023-09-08 - Rating: 5)

    Perfect transaction with superb communication. Thank you!

  • Review 81 (2023-09-08 - Rating: 5)

    Smooth process and very friendly