USA Mortgage

Photo of USA Mortgage

Located in Houston, Texas

Address: 2009 E Harrison Ave suite a, Harlingen, TX 78550, United States

Phone: +1 956-778-3087

Rating: 4.9

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • LGBTQ+ friendly

Categories

  • Mortgage lender

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2023-04-10 - Rating: 5)

    When deciding to purchase our second home we just knew we had to return with Janie. She was so helpful the first time around there was no doubt she was the best choice. Janie and her team really take the time to explain number and details that the loan entails. Easily available and willing to answer any question is what made us return for her help a second time.

  • Review 2 (2020-07-21 - Rating: 5)

    Janie Hernandez at Academy Mortgage was extremely helpful! She was recommended to me by another family member who had just worked with her and closed on a home with her help. I went with her for guidance and got so much more! She responded quickly and always answered any questions I had, and as a first time home buyer, I had many. I highly recommended Janie and would pick her if I had to do the process all over again! With her help, I was able to buy my first home at 26! Thank you Janie!

  • Review 3 (2021-11-04 - Rating: 5)

    I had such a wonderful experience working with such amazing woman! Janie was my first point of contact and subsequently Rosie. From beginning to end I was always informed on where I was at and what may have been needed from me. Seeing as I was a first-time home buyer I knew nothing. Janie educated me, and guided me while Rosie was always by my side with any questions I had. I never felt stupid from a question I had, I never felt rushed from those conversations, belittled because I am not educated in the process. I was always met with patience, kindness, attentiveness and even excitement. I highly recommended this powerhouse that is Academy Mortgage. However, Academy Mortgage is a powerhouse because of these two awesome individuals.

  • Review 4 (2021-11-04 - Rating: 5)

    Janie Hernandez is an absolute rock star! Closing on our house as a couple who were living in two different countries at the time with pandemic restrictions added in was super tricky. Janie and her team went WAY above and beyond to get everything done. I spoke with Janie and a few other people at her office. Everyone was very professional and always completely on top of things. They worked together seamlessly. This was our first mortgage and we had plenty of questions. All of them were patiently and fully answered promptly. As an added bonus, Janie coordinated directly with our realtor to make sure nothing fell through the gaps and to make sure we could quickly place our most competitive offer in a crazy market. If you are looking for a mortgage, Janie and her team should be your top choice.

  • Review 5 (2022-02-28 - Rating: 5)

    WOW! Janie and her team were just wonderful throughout the entire home buying process! We are first time home buyers and definitely had a lot of questions and they were able to answer every single on of them. Sandra was also very nice and always a pleasure to speak with! 10/10 we would recommend to anyone looking to purchase a home & we will definitely be using them in the future :)

  • Review 6 (2021-11-13 - Rating: 5)

    Great experience working with Janie and her team. We were first time home buyers and she made sure that we knew all of our options and worked with us even when we hit some bumps in our applications. Would highly recommend and would use their team in the future.

  • Review 7 (2022-12-13 - Rating: 5)

    Buying a home is very stressful but Janie and her team made it easy a stress free! I shopped around with different people and she was by far the best and the most eager to help. Thank you for such a great experience!

  • Review 8 (2022-04-06 - Rating: 5)

    I will admit that its hard to impress me, but Janie and her team are impressive! They made the home buying process extremely easy. Everything happened quickly as well. They were always available to answer all questions and were always so professional and kind. I would highly recommend to everyone, without hesitation.

  • Review 9 (2021-11-11 - Rating: 5)

    Janie really cared and made sure we understood things. Her team worked hard. When there were bumps in the road she was on the phone with me trying to figure out all our options. Her team was quick to respond and make changes as needed. I still get email reminders or updates, even though we closed a bit ago. I would definitely work with her and Academy Mortgage again, and would highly recommend.

  • Review 10 (2020-04-07 - Rating: 5)

    Exceptional Service! Kudos to Janie Hernandez, she is very knowledgeable and extremely helpful, tirelessly working in processing all the documentation in a timely manner. Janie worked very closely with us as we planned our relocation to ensure that we had a home to go to when we arrived in Texas. Janie and her entire team made it happen, they were quick and efficient, no stress involved. I cannot express how happy we are with Janie and her entire team. I would without hesitation recommend Janie to my family, friends and co-workers who consider buying a home.

  • Review 11 (2023-05-11 - Rating: 5)

    Amazing service! Treated us like family from the start. Everything was thoroughly explained to us in an understanding way. Rosie was a godsend with communication and always keeping us in the loop. My kids adored her. I would definitely be referring Janie to friends and family. Could’ve be any happier with our service.

  • Review 12 (2023-04-01 - Rating: 5)

    Janie & her team maintain excellent communication throughout the process. We felt taken care of and supported; specially as first time homebuyers. Their customer service was top notch. We highly recommend them.

  • Review 13 (2021-11-08 - Rating: 5)

    Highly recommend! There arent enough positive words to convey the wonderful experience I had with Janie Hernandez and her team! This is the third time I ask Janie to help me in the purchase of a home. The personalization to my needs were second to none. Janie and her team made sure I was in sync with them every step of the way. There wasnt a request too big or too small for them to find the answer. Thank you Janie for all you did for me and my family!

  • Review 14 (2023-09-27 - Rating: 5)

    My experience with Janie and the team was amazing. Explanations and details of the mortgage process was outstanding. I will definitely refer or comeback to you in the future. Thank you

  • Review 15 (2021-11-11 - Rating: 5)

    This was my first home purchase! I am extremely satisfied with Academy Mortgage. Janie Hernandez and her team were patient, trustworthy and knowledgeable. They answered all my questions with kindness. Thank you for guiding me in this experience. I will recommend this agency to anyone looking to purchase a home.

  • Review 16 (2020-11-21 - Rating: 5)

    Janie and her team did an amazing job with our transaction. Janie and her team are the best of the best and I will continue to work with her in the future. As a Texas Realtor,I come across many mortgage companies and I can say that Janie and her team have the best communication skills I have ever worked with. I will definitely reccomend my future clients to Janie. Again, Thank you very much Janie for making our Dream come true in Harlingen, Texas.Very RespectfullyThe Mendoza Family

  • Review 17 (2022-08-21 - Rating: 5)

    Janie and her team helped me navigate all of the requirements for buying my home. It was a long process, and stressful, but she and her team always answered my questions, even when I would ask multiple times. I am in my house now, and I couldnt be more grateful for all of their hard work, perseverance, and kindness.

  • Review 18 (2023-06-27 - Rating: 5)

    Janie Hernandez has been assisting me with my buyers for many years now and even assisted me recently with my own home purchase. She has a hands on approach, always available by email or phone and has several top notch assistants who assist her and are extremely knowledgable in the loan qualifying business. Shes the BEST!!!

  • Review 19 (2021-11-09 - Rating: 5)

    Janie Hernandez and her entire team was so helpful, professional, and catered to all our needs, they made being a first time home buyer easy and efficient, they facilitated every aspect of the process and was always just a quick phone call away ready with answers and assistance. We are so grateful to them and have already recommended them to multiple people that are looking for a home.

  • Review 20 (2023-07-22 - Rating: 5)

    Janie is an amazing lender, she goes above an beyond to explain documents and to make sure the client understands what they’re signing. She’s makes the process so easy !Thank you so much Janie! You and your team are amazing!

  • Review 21 (2020-12-05 - Rating: 5)

    She is phenomenal. I am so glad I chose her the first time we purchased a home. Now with the second purchase, she is definitely the best beyond a doubt. She will answer all your questions and always maintance a positive attitude. These are great qualities that not everyone has. Thank you Janie for all your help once again. You are great.

  • Review 22 (2021-11-03 - Rating: 5)

    I am moving from NY to Texas. I was recommended to Academy Mortgage from 2 of my family members that used them.Janie was easy to deal with, very communicative and got my loan processed and completed in a timely manner.Very pleased with my 2.875 fixed rate and i even had a foreclosure 3 years ago. Academy got it done!

  • Review 23 (2021-11-03 - Rating: 5)

    Janie Hernandez and her team were very helpful and patient while guiding me through the process of purchasing my home. She was always able to answer and address all my questions and concerns. Ive always heard buying a house is very stressful, but she made it easy.

  • Review 24 (2020-10-15 - Rating: 5)

    Excellent Communication with Janie and her team and her team’s knowledge of the Real Estate Loan Process is amazing no question to big or small cant be handled be Janie and her team. I highly recommend you use Janie and her team for your Mortgage Loan Experience. If I could give more than 10 Stars I would give 100.

  • Review 25 (2020-08-05 - Rating: 5)

    Janie and her team helped me buy my first home! She was so helpful every step of the way and answered any and all questions I had. She made the home buying process far less stressful!

  • Review 26 (2021-11-11 - Rating: 5)

    Janie Hernandez is the best. 1000% recommend her. Im a first time homeowner and she and her team helped me. Everything was a smooth process and they were always available to answer any and all questions I had.

  • Review 27 (2021-11-21 - Rating: 5)

    Their team was awesome in guiding and helping me in the purchase of my first home. I was happy with the clear, constant communication between us that made the home purchasing process fast and easy. Plus, I much liked the mobile app that made it easy sharing and signing documents. It really saved me a lot of time.

  • Review 28 (2021-11-04 - Rating: 5)

    Our loan process went smoother the I expected. Janie was fast, knowledgeable, courteous, she and her team were very helpful. I have and will recommend Janie and the entire team at Academy

  • Review 29 (2021-11-11 - Rating: 5)

    Amazing team!! Thank you for all you guys did for my husband and I, & for helping us make our 1st home buying experience a great one!! If I had to go through the entire process again I wouldn’t want to be with anyone else but this awesome team! Everyone made this easy and explained everything to us. I would definitely recommend going with Janie!! 🥳

  • Review 30 (2023-09-01 - Rating: 5)

    One of the very best Loan officers I work with. Janie is very professional always in this business. We never have a hiccup on getting our clients through the transition of new home ownership. Call today and we will do our very best to get you in your new home.

  • Review 31 (2021-05-20 - Rating: 5)

    Prior to working with Mrs. Hernandez I was with another mortgage company. The difference was night and day. Mrs. Hernandez and her team kept me updated and informed every step of the way. Everything was explained thoroughly and they were always so eager to help. I highly recommend them to anyone searching for a new home! I could not have hoped for a better experience!

  • Review 32 (2023-04-16 - Rating: 5)

    Janie is extremely knowledgeable, great with communication and an expert in her field. I highly recommend Janie to anyone who is seeking mortgage financing services.

  • Review 33 (2021-11-03 - Rating: 5)

    As a first time homebuyers the whole process was a breeze with the help of Janie Hernandez. She explained in detail all of the steps and look for all the additional resources we could use to help with our down payment. She also speaks Spanish and it was a plus when needed to understand things in my native language. Thank you Janie!!!

  • Review 34 (2022-05-19 - Rating: 5)

    Been working with Janie Hernandez for over 25 years. Her team is professional courteous and knowledgeable and the entire team was there when I needed them. They work with variety of loans to fit your criteria; VA, FHA, USDA, 1st time homebuyer, etc. If your needing loan approval - call Janie Hernandez at Academy Mortgage. I am also a licensed Texas Real Estate agent if you need assistance buying and/or selling. Gracias and Thank you!!

  • Review 35 (2023-09-07 - Rating: 5)

    Academy Mortgage team members gave highly professional service as they guided me through the home buying experience. I could not have done it without their expertise, kindness, and patience

  • Review 36 (2020-12-12 - Rating: 5)

    First time home owner and the experience was awesome! Janie was so easy to talk to, get in contact with, provide explanations to questions I had, and much more. I would recommend her to others.

  • Review 37 (2023-03-10 - Rating: 5)

    As usual, I had a great experience with Janie. I know she did the best she could for my clients and I appreciate her hard work as well as that of the entire team!

  • Review 38 (2021-04-23 - Rating: 5)

    I am so so happy I went with this team! I was a little nervous about buying a home at first because I wasn’t sure how the process was supposed to go and if I could even afford it . However , told me exactly what I needed to do to make sure my finances were in order so that I was ready , and were so good about explaining every step to me . I’d highly recommend them to anyone, and I’m already recommending them to my family and friends!

  • Review 39 (2021-02-13 - Rating: 5)

    The team personalized everything. I felt like a part of the family! Janie went over and above to make this process not only smooth but pleasant. Everyone should be so blessed to have this kind of home buying experience! Thank you all so much!

  • Review 40 (2022-07-29 - Rating: 5)

    Sandra and Janie were great. Helped me through every step of the process answering all my questions and addressing all my concerns. It was a complicated transaction purchasing my fathers home but they were very helpful.

  • Review 41 (2020-09-15 - Rating: 5)

    Such a pleasure to have Janie as our loan officer! Smooth sailing from start to finish. Great communication, thorough instructions and the perfect guide through the home buying process!

  • Review 42 (2021-11-03 - Rating: 5)

    First time home owners for my husband and I. Everything went great. We thought the process time would take a good while but it did not. We would highly recommend anyone who is interested in purchasing a home to them. Amazing team to work with!

  • Review 43 (2021-11-12 - Rating: 5)

    First time home owner. Jaine and her team worked very hard to make sure we could close on our home! If I had to buy again, I would definitely give Academy a call.

  • Review 44 (2020-07-22 - Rating: 5)

    I had an awesome first time buyers experience with the great help of Janie Hernandez at Academy Mortgage. She was there to answer any questions and looked for the best options that were out there available to help me as a buyer!

  • Review 45 (2020-08-04 - Rating: 5)

    Janie and her team were wonderful! They were responsive and took the time to answer all our questions. We would not hesitate to do business with them again.

  • Review 46 (2023-06-26 - Rating: 5)

    Janie and her team were very amazing. They helped guide us through everything and answered all our questions. Very helpful and nice people!!!!!

  • Review 47 (2019-04-22 - Rating: 5)

    Truly Exceptional experience. Janie is a true example of what a human being is. It was a blessing having her walk me and my wife thru our first home buying experience.

  • Review 48 (2020-07-21 - Rating: 5)

    Had a great experience with Academy mortgage especially with Janie she was really great to work with and help me with everything I needed to own our own home thank you Janie for everything.

  • Review 49 (2023-07-21 - Rating: 5)

    Can’t thank Janie Hernandez and her team enough…Rosie was clear and communication was fast…any one reading this review this are top notch professionals and great human beings..they make Academy Mortgage the place to go…God bless them🙏🙏👍👍

  • Review 50 (2021-11-19 - Rating: 5)

    Very happy with their services, all the ladies from Academy Mortgage were very helpful especially Janie Hernandez who went above and beyond to make my dream of becoming a homeowner possible.

  • Review 51 (2022-10-06 - Rating: 5)

    Janie and her team made sure we were well-informed and advised every step of the way and answered all our questions and concerns.

  • Review 52 (2021-11-12 - Rating: 5)

    It was a great experience working with Janie Hernandez and her team on financing my home. Thank you for making it happen. Thanks Mark

  • Review 53 (2023-08-01 - Rating: 5)

    A special thank you to Jaine, and the rest of the Academy Mortgage team for making my first home buying experience a breeze!

  • Review 54 (2021-11-11 - Rating: 5)

    1st time home owner and i was very pleased with the help i received. They walked me through everything and explained the process thoroughly. Very happy i chose Academy Mortgage

  • Review 55 (2020-11-03 - Rating: 5)

    Janie and her team made my home buying process a breeze. Will definitely be a repeat Customer.

  • Review 56 (2020-12-01 - Rating: 5)

    Janie and her team where very helpful and knowledgeable made this home buying experience very easy highly recommend her.

  • Review 57 (2023-04-21 - Rating: 5)

    I refer my Clients wit Janie Hernandez because she has the experience and knowledge to perform a great Service, she is awesome!

  • Review 58 (2022-06-06 - Rating: 5)

    Janie and her team are awesome. Highly recommended . Extremely Helpful and efficient.

  • Review 59 (2020-07-11 - Rating: 5)

    Awesome first time buying experience. Very happy I went with Academy Mortgage. Thank you Janie.

  • Review 60 (2023-09-18 - Rating: 5)

    Amazing service! Jaine helped us every single step of the way.

  • Review 61 (2023-04-04 - Rating: 5)

    Janie and her team are the best of the best. Very knowledgeable, and straightforward.

  • Review 62 (2023-01-15 - Rating: 5)

    Great experience and very knowledgeable people that actually know about mortgage and the process of buying a house.

  • Review 63 (2022-07-26 - Rating: 5)

    If your buyn a home call these ppl up and they will help u do the right thing highly recommend them

  • Review 64 (2021-11-11 - Rating: 5)

    Very trustworthy. Experience was smooth and pleasant. Highly recommend!!

  • Review 65 (2021-11-11 - Rating: 5)

    Lead us through the whole process and was available for any questions that came up.

  • Review 66 (2020-07-22 - Rating: 5)

    Best of the best here in the Valley of Texas !!

  • Review 67 (2023-04-06 - Rating: 5)

    Great team workExcellent serviceVery helpful 👌Thank you very much for making our dream come true

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