Tommy Nelms - Benchmark Mortgage

Located in Houston, Texas

Address: 7200 N Mopac Expy, Austin, TX 78731, United States

Phone: +1 512-794-6794

Rating: 5

Review 1 (2024-11-01 - Rating: 5)
We had the pleasure of working with Tommy and Olga. Tommy was very extremely helpful in explaining our options. He laid everything out in a way we could easily understand and helped us choose an option that worked best for our needs. Olga was also wonderful. She kept us organized and everything on track as we closed on our house. Would highly recommend working with them.

Review 2 (2025-01-07 - Rating: 5)
Tommy Nelms and his crew were nothing short of amazing!! They got us closed in 18 days and we were able to celebrate Christmas in our new home. They have customers for life with us and we highly recommend them. They made the process extremely easy and stress free.

Review 3 (2024-11-05 - Rating: 5)
Tommy and his team, especially Olga, were terrific partners in working with me on a refinance. From the first conversation to closing, they demonstrated top notch communication and follow through. I look forward to working with them again in the future. Thank you, Tommy!!

Review 4 (2024-10-17 - Rating: 5)
Tommy, is great to work with. Worked with him an evaluating a few properties. Walked me through multiple properties and mortgage scenarios and was timely with my request. Great team to work with.

Review 5 (2025-01-07 - Rating: 5)
Great working with Tommy! He takes time to explain everything, go over situations, and answer questions. You can tell he really cares about his clients

Review 6 (2024-08-13 - Rating: 5)
I was referred to Tommy and his excellent team by my new CPA. They did not disappoint! Tommy and Olga communicated each step throughout the entire process.I highly recommend them.

Review 7 (2024-02-21 - Rating: 5)
For the past 12 years, Tommy Nelms has been our go-to real estate lender.What sets Tommy apart is not just his profound knowledge of the real estate market, but also his exceptional customer service. He and his team are incredibly easy to work with and are exceptionally responsive. His ability to simplify complex financial processes and provide clear, concise advice is remarkable.We’ve had the pleasure of working with Tommy on multiple occasions, and each time, he has demonstrated top-notch professionalism and a deep understanding of our needs. His guidance has been pivotal in making well-informed decisions, ensuring that we’re always getting the best possible deal.We wholeheartedly recommend Tommy Nelms to anyone looking to navigate the world of real estate financing. Whether you’re buying your first home, looking to refinance, or venturing into investment properties, Tommy is the lender you want on your side.

Review 8 (2024-01-24 - Rating: 5)
Ive had the pleasure of working with Tommy and his team on several occasions. Whether I need a new loan, refinance or help with a home improvement, Tommy makes the process easy to understand and goes out of his way to ensure that we get the best possible terms. They are always there to answer any questions and carefully walk you through every step of the process. A great team.

Review 9 (2024-01-24 - Rating: 5)
My husband and I used Tommy Nelms, Benchmark and company for our mortgage during Covid for the purchase of our new home. Prices were rising and banks had difficulties appraising properties quickly to close deals. Tommys company was very helpful during this stressful time and made things happen quickly given the situations that arose. Tommy and his teams experience made this process in closing our house less stressful and a joy to do business with. We will use Benchmark again if necessary and have recommended many friends to this great team of people!

Review 10 (2024-05-15 - Rating: 5)
Tommy and his team (namely Olga) were beyond helpful during the entire homebuying process. They were available for questions, created a spreadsheet just for me to help me wrap my head around some numbers I was not understanding and took the time to get on a video call at each step of the process to walk me through each document! Highly recommend this lender!

Review 11 (2024-02-14 - Rating: 5)
Fantastic working with Tommy, Olga and the rest of the team!Their structured process, scheduled meetings and portal made everything clear and straightforward. Communication with realtors and the title company was excellent and we felt like we were always in the know though we were far away.Stark contrast to our last mortgage with a big bank, which was messy, slow and frustratingly unclear.Save yourself the angst and use Benchmark.

Review 12 (2024-01-25 - Rating: 5)
Tommy Nelms and his Benchmark team handled our mortgage thoroughly and efficiently. We would definitely use them again - top notch professionals.

Review 13 (2023-07-02 - Rating: 5)
Such a smooth process working with this team. They kept us in the loop the whole time and were there to answer any questions. We will use therm angin for sure.

Review 14 (2024-01-24 - Rating: 5)
Quick and easy! Great experience. Friendly and experienced staff

Review 15 (2025-03-05 - Rating: 5)
Tommy and his team held my hand through a stressful process and made me feel more confident and comfortable in my choices.

Review 16 (2025-03-04 - Rating: 5)
Tommy and Olga were extremely diligent in their underwriting and letting me know what we would and would not qualify for. Regardless of the day, they would get me a pre-approval letter within an hour or two. I really enjoyed working with Tommy on my first mortgage!