The Penland Team at Fairway Independent Mortgage Company

Photo of The Penland Team at Fairway Independent Mortgage Company

Located in Houston, Texas

Address: 2300 Greenhill Dr STE 200, Round Rock, TX 78664, United States

Phone: +1 512-776-1420

Rating: 5

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Mortgage lender

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-14 - Rating: 5)

    Great communication, solution oriented team, and kind people to work with! We ended up with a very complex closing due to sellers issues. I appreciated how Josh and his team found a solution to efficiently resolve each issue the seller created for us. I always felt like I had an experienced team behind me that was going to make my closing successful. They went above and beyond to get us closed at a great rate. Would highly recommend Josh and team to all my family and friends!

  • Review 2 (2024-10-30 - Rating: 5)

    Josh and his team are doers. They never leave a stone unturned to ensure that their clients are able to find the loan solution that works best for them in every situation. I highly recommend Josh and his team to friends, family and my real estate clients.

  • Review 3 (2024-10-24 - Rating: 5)

    Josh and team made the home buying process easy. They are all knowledgeable and answered our questions clearly. Strong communicators. This is my second time working with Josh and I plan to work with him again in the future!

  • Review 4 (2024-10-30 - Rating: 5)

    Josh and his team are amazing from start to finish. This was not my first mortgage through Josh; he and his team have helped us on several occasions. Not only does he deliver, hes the most knowledgeable person in the industry HANDS DOWN. When you need a mortage, you should go nowhere else except to Josh and his team.

  • Review 5 (2024-09-16 - Rating: 5)

    I worked with Josh and his team recently and they are absolutely phenomenal!Likes: good communication (very responsive to text/email), send out email with discussion topics prior to important phone calls, set up timeline of expected items during and after the process.Dislikes: none!

  • Review 6 (2024-10-30 - Rating: 5)

    Josh and his team are the absolute best!! So knowledgeable and really takes the time to find the best and most effective outcome for our loan, entire process was a breeze. I couldnt recommend this team more!

  • Review 7 (2024-07-27 - Rating: 5)

    Weve worked with Josh and the Penland team on our last two home purchases over ten years and they made everything so simple and efficient! Josh took us through the process and we always felt secure and well taken care of. We cant recommend Josh and the team enough!

  • Review 8 (2024-11-14 - Rating: 5)

    As a first-time homebuyer, Josh made the experience easy for me and basically held my hand through every step of the way, making sure I get all documentation submitted on time and provided all of the info I needed for a fast and easy closing. Thank you Josh and the Penland Team!

  • Review 9 (2024-03-21 - Rating: 5)

    Josh and his team at Fairway were an absolute pleasure to work with. They made the whole process as seamless as possible, answering many of our questions and showing genuine care in our satisfaction. They were extremely respectful of our time, as everything was completed in a timely manner and they were always available to help us. I could not recommend Josh and his team more!

  • Review 10 (2024-09-27 - Rating: 5)

    Josh, Pat, Nellie, and the whole team were very helpful and communicative. They were always willing to get on the phone and walk me through all facets of the financing and closing process.

  • Review 11 (2024-06-25 - Rating: 5)

    Ive bought multiple properties, and Josh and his team are exceptional. He is the guy to go to for a mortgage, and will get it done for you regardless of constraints you may be facing. Hes a stand-up guy, moves fast, helps you come in competitively and someone Id trust again in the future for a loan. Cant say enough good things and he should be your go to guy!

  • Review 12 (2024-03-18 - Rating: 5)

    Josh and team were prompt, friendly, motivated and knowledgeable. Great support. We have no complaints, everything went smooth! Our agent and the title company were both impressed with the service provided by Fairway. We would recommend Josh and his team to anyone looking for a lender.

  • Review 13 (2024-07-05 - Rating: 5)

    Loved working with Josh and his team. He is very knowledgeable and has great attention to detail. We honestly felt like we were his only customers. Would choose him again without much thought.

  • Review 14 (2022-11-19 - Rating: 5)

    The whole team at Penland are great and made my house buying process a lot easier than I expected it would be. When I first contacted Josh, he was very educational and explained all of my options to me. Most importantly, they communicated well and kept me informed every step of the way. Josh doesn’t hesitate to pick up the phone and call to make sure all my questions were answered. Great service and great people who removed any stress I thought I might have during my home buying process. Highly recommend!

  • Review 15 (2023-12-22 - Rating: 5)

    Great experience working with Josh & his team! Def recommended for anyone purchasing a home in the Austin, TX area! Our home closing process was a breeze. Great communication! Any questions I had were always answered in a timely manner which I really appreciated. Thank You Penland Team!

  • Review 16 (2025-01-14 - Rating: 5)

    The team was helpful and worked to anticipate and eliminate issues even before they happened. Everyone was kind and helpful through every moment even with the holidays.

  • Review 17 (2024-04-19 - Rating: 5)

    Josh was extremely helpful throughout the entire process. He took the extra time to talk us through each step and shared helpful tips along the way. Josh and his team truly made our first homebuying experience very smooth.

  • Review 18 (2024-08-16 - Rating: 5)

    FAST, Accurate, Effective, Efficient and Very Professional. I worked with the Penland Team and we got my loan closed within 30 days. The communication was outstanding. Everything was processed correctly and very quickly.

  • Review 19 (2023-07-03 - Rating: 5)

    Josh and the entire Fairway team were wonderful to partner with. As first time home buyers, the process initially felt like it was going to be quite overwhelming. Josh and his team spent a ton of time with us educating us (the right time to lock in a rate, how to think about the decision to buy down your rate, Austin property taxes etc.). Having the opportunity to learn and ask a ton of questions gave us such peace of mind.The loan approval process was really easy with clear instructions for what we needed to submit by when. We also really appreciated their e-closing process, which allowed us to sign a lot of paperwork in advance.Overall I could not recommend working with Josh and his team enough!!

  • Review 20 (2024-06-22 - Rating: 5)

    I had a really great experience with Josh and his team. They moved quickly getting me great rate. They guided me along the way. Smooth process. No surprises. Closed on time. Would definitely use them again!

  • Review 21 (2024-05-22 - Rating: 5)

    Josh was really helpful and transparent through out the entire process. He goes above and beyond for his clients. He kept us in the loop every step of the process and cleared all our queries. Will definitely recommend him to friends and family.

  • Review 22 (2023-02-12 - Rating: 5)

    I couldn’t have asked for an easier or as stress-free as possible first time home buying experience with Josh and his team! Whether it was Josh or a member of his team, they were available, communicative and responsive, never hesitating to walk through my many questions. I feel very lucky to have had them guide us throughout this process and would highly recommend The Penland Team to anyone in Austin.

  • Review 23 (2023-02-14 - Rating: 5)

    Josh and his team helped me purchase a lovely home in Austin. This was the 3rd property that I had bought and I must say the experience I had with them was by far the best! The penland team was very proactive and were able to work within my schedule and make it an effortless home buying experience.I will certainly recommend them! I know I will for my next property.Thank you Josh and team for your incredible service!

  • Review 24 (2024-04-05 - Rating: 5)

    Josh made the home buying experience much less stressful, finding the home was the worst part, as the funding was never a worry of ours. Efficient, and quick, the process for us was very simple. Outstanding communication, always available. Look no further.

  • Review 25 (2019-05-16 - Rating: 5)

    Josh helped us with our first home purchase back in 2011 and we came back because he was great to work with and wants to help you get your home! And again, he did not fail. We couldnt be happier with Josh and The Penland Team. Josh is very knowledgeable & took the time to listen & to help us set goals so that we could get into our dream home. The process was super easy & fast-we were able to close in 14 days! Josh was available weekends and nights-which definitely helped us get our offer in ASAP & accepted. We didnt have to wait for a lender who has Monday-Friday 8-5 office hours. We appreciate everything The Penland team did to help us. We will always refer them to our family & friends & we will be back for any future needs.

  • Review 26 (2022-04-28 - Rating: 5)

    I cant say enough good things about Josh & his team Ive been pinging Josh regularly for the last 2+ years while trying to find the perfect new home. Not only is he extremely patient, kind, and professional, his response time makes you feel like you must be his only client. Most of all, I cant imagine anyone more knowledgeable. He had a solution for every issue we faced. I have extremely high expectations and the Penland Team managed to exceed them all. Thanks so much to a great team!

  • Review 27 (2023-06-26 - Rating: 5)

    Josh and the Penland Team have been the BEST lending experience Ive had. I own several properties and have had the opportunity to work with various lenders. I Highly Recommend Josh and his Team and look forward to working with them in many more projects. THANK YOU and The Penland Team!

  • Review 28 (2021-02-02 - Rating: 5)

    In January, I worked with Josh and his team and had a great experience! As a first time home buyer, Josh set up three calls to educate me on the process and answer questions. To help with my quick timeline, The Penland Team was prompt in reviewing documents to grant and send a pre-approval letter. Additionally, to make my offer strong, Josh was able to close in only three weeks! Josh and his team are professional, prompt, clear in communications, and I would highly recommend using them as your lender!

  • Review 29 (2020-06-13 - Rating: 5)

    Weve used Josh Penland for both purchase loans and refi and its been a great experience each time. Josh listened to our needs, kept us top of mind and was readily available to answer all of our questions. He and his team are clear communicators, professional, and easy to work with. Theyve always worked very hard to get us great rates and close on time. As a self-employed household, they also made the process simple and stress-free. We highly recommend them!

  • Review 30 (2023-05-31 - Rating: 5)

    Josh and his team have been excellent partners in our journey to buy our first home in Austin. I have worked with other lenders before but what differentiates them from the other lenders is the tight communication and transparency. It took us 2 months to go from pre approval to closing and Josh and his team were along on the journey in lockstep. Highly recommend them as mortgage partners to anyone looking to buy or refinance a home.

  • Review 31 (2021-03-07 - Rating: 5)

    Josh Penland and his team are not just lenders. They are also facilitators and customer service experts. When purchasing in Austin you need every possible advantage you can get. Recently I financed my first home with the Penland Team and not only did he provide unbelievable rates, he stood by engaging with the seller to sell my offer, thus having my offer be chosen. During the contract period he went way out of his way to deliver regular updates to the seller. His team stayed available over phone even when much of the team was out of power during this last unprecedented winter storm. When my closing date delayed due to weather, Josh and his team went way out of their way working after hours to ensure that I could close in a timely manner.I recommend Josh and his team to anyone who is looking to buy in the Austin area. Thanks Penland Team!

  • Review 32 (2022-12-22 - Rating: 5)

    Josh Penland and his team at Fairway Mortgage go above and beyond to communicate with everyone involved in the transaction! They are proactive in their communication and are great at keeping us informed about what is going on. If an issue does arise, The Penland Team clearly communicates with us right away and lets us know the plan of action. Our clients, our team, the co-op agents and the title companies LOVE working with Josh’s team and we often hear comments about how amazing The Penland Team is compared to other lenders. We agree which is why we have used them since 2009 and will continue to refer them to our clients! In the complex world of real estate, it’s refreshing to know that we don’t have to worry about the lending process when our clients are using The Penland Team. They make our jobs much easier and the loan process as smooth as possible for our clients!

  • Review 33 (2019-03-22 - Rating: 5)

    Josh and his team have provided us with outstanding service .He has been very responsive and easy to work with ,making it a pleasurable experience.My husband and I loved working with the Penland Team. Josh showed up to our closing day to give us last minute advise. He goes above and beyond to help and to ensure that you understand everything that you are signing. Thanks again for helping us buy our first home!

  • Review 34 (2022-04-27 - Rating: 5)

    The Penland Team was extremely helpful and organized throughout my full home buying process! This was my first home, and I could not have had a better experience with them. They gave weekly updates, answered every question I had, and worked great with my realtor. They were super responsive - I had questions over a weekend and they immediately got back to me. I would definitely recommend them and will use them again in the future.

  • Review 35 (2022-04-07 - Rating: 5)

    I could not recommend working with the Penland team enough. From pre-approval to close, they were responsive, helpful, thorough, and professional. We just closed on our second home, and working with Josh, Pat, and Katherine was night and day compared to our previous lender. Additionally, several sellers told us our offer became MORE competitive just because we were using Josh. We will definitely work with them again in the future.

  • Review 36 (2023-07-10 - Rating: 5)

    Josh was very quick to jump on a call with us and talk us through every detail of the loan process for our first home in Texas. He was kind and helpful and offered advise/examples for all of our questions throughout the process. His team is very professional and transparent and provided great communication from start to finish.

  • Review 37 (2025-01-16 - Rating: 5)

    Working with Josh and his team was a fantastic and smooth experience!

  • Review 38 (2019-07-26 - Rating: 5)

    Josh and the rest of the Penland team were an absolute pleasure to deal with. Josh was very good at breaking down and explaining things to my wife and I as first time buyers. He and his entire team are clearly very professional, and organised, and consistently went the extra mile to ensure our success with our new home, and alleviated so much pressure and concern for us. We would have been lost without team Penland. I couldnt recommend more.

  • Review 39 (2024-06-18 - Rating: 5)

    The Penland Team made buying a home efficient, informed, and worry-free through the entire process. Id recommend them to all my family and friends looking to buy in the Austin area.

  • Review 40 (2022-12-14 - Rating: 5)

    Josh and his team are the best of the best - incredibly hands on, patient and always willing to go the extra mile to ensure the home buying experience is informative and comfortable. Cannot recommend working with them enough and have referred them to anyone in my network who is looking to start the process.

  • Review 41 (2019-09-03 - Rating: 5)

    Great experience working with Josh and the entire Penland Team. Buying a home can be a stressful experience but we felt like we knew exactly what to expect every step of the way as a result of working with the Penland Team. We needed an expedited closing window and the team made it happen without a hitch. Timely and clear communication and friendly staff. Would definitely recommend!

  • Review 42 (2022-12-09 - Rating: 5)

    The Penland team is an amazing lending group. When looking for a loan partner for an investment property I went to them for advice and to help process our loan. They were quick to respond, helpful in guiding us on our best options and during the process kept us fully informed and up to date each step of the way. As a realtor, I frequently have Josh and his team on my short list of preferred lenders I share with my clients. Home buying is stressful enough and you want the right lender to be your guide and in front of you every step of the way. I highly recommend the Penland Team.

  • Review 43 (2018-07-06 - Rating: 5)

    We have had the benefit of working with Josh, Patrick, and their team on the purchase of three homes and a refinance. Each experience has been smooth. Josh seems to always be ready with answers and solutions to challenging questions. The whole team maintains solid communication throughout the entire process. On top of it all, they are proactive with suggestions to make mortgage terms as advantageous as possible to us. We will always go to the Penland Team first for our mortgage needs.

  • Review 44 (2017-07-10 - Rating: 5)

    As a tenured Realtor in Austin, TX I am proud to write a review for Josh Penland and his team at Legacy Mutual. Josh is considered one of the best in the business and his ethics and personality set him apart from other lenders. He is a consummate professional, always working for his clients best interests, investigating the most competitive options for his borrowers and is well-informed in this ever changing industry. His team has a great system of keeping all parties informed with weekly and sometimes daily progress reports. The energy and enthusiasm Josh has for his business is admirable and contagious. In all of the closings we have had together, he has never needed to extend the close date due to a lender oversight or error. I am extremely grateful to be able to refer my clientele to Josh Penland on a daily basis.

  • Review 45 (2017-04-24 - Rating: 5)

    Ive been working with Josh Penland and the Penland Team for years and they have never been anything short of excellent. My clients always love working with them as well. From the first introduction to the closing, The Penland Teams level of customer service is unsurpassed. Everyone involved in the transactions appreciates their weekly updates and level of communication. I feel fortunate that I have found a lender that I can depend on at every turn and that my clients enjoy working with during an often stressful process. Highly recommend!

  • Review 46 (2022-12-15 - Rating: 5)

    So weve used The Penland team twice now. First was when we bought our house and they went way beyond our expectations to help us. Second time was when we decided to refinance so we reached back out for help. They again went above and beyond and we were extremely happy with the ease of that. They also keep in contact with reports for the market and about your house which I LOVE. We are definitely going to be long time clients!

  • Review 47 (2022-12-11 - Rating: 5)

    Josh and his team could not have helped me more on purchasing my first home! Not only were they always there when I called with questions and concerns (which was a lot) but they also reached out to me to check in. They truly cared and that is huge to me. The process with them was smooth, quick, and painless! And in the end, there were zero surprises! High five team, yall are the best!!!

  • Review 48 (2018-06-29 - Rating: 5)

    Amazing team to work with! Josh was by far the best. He even helped us when we were initially going with another lender due to restrictions. He explained everything to us thoroughly and made sure we felt we were making the right decision. He made us feel very comfortable throughout the process, as well as after we closed on our new house. He has followed up with us multiple times. Truly the very best experience and I would highly recommend!

  • Review 49 (2024-03-15 - Rating: 5)

    Josh and his team were extremely helpful and supportive as I navigated buying a home for the first time. They walked me through every step of the process and were great!

  • Review 50 (2023-04-20 - Rating: 5)

    Josh and his team were great to work with on our mortgage loan. Josh really knows his stuff and takes the time to really explain things as well as be patient with all of my questions. Highly recommend!

  • Review 51 (2017-08-02 - Rating: 5)

    Just closed on our 3rd home and the Pendland team was the best experience we have had by far. No doubt we will use them for all future home purchases and investment properties. Josh and Pat and Perla were a dream team and were able to help us through the loan process smoothly despite some small challenges along the way. We trust this team and are very satisfied with their service. If you are looking for funding you must meet these guys. Thank you for being so prompt, thorough, responsive and making closing quick and easy.

  • Review 52 (2023-06-17 - Rating: 5)

    This is our third transaction with The Penland Team. We keep returning because the quality of service is consistent, the team is communicative, and advice received is on point. We would highly recommend this team if you’re looking for a smooth and committed closing, best advice on rates and product type, and a stress-free experience.

  • Review 53 (2021-06-07 - Rating: 5)

    Working with Josh and his team was a fantastic experience. From the state of the art tools, the timely updates, without me prompting, and the quick no nonsense approach, this experience is the best Ive ever experienced, and I have closed on over half a dozen properties to date. If you want quick, no hassle experience, give Josh and his team a try.

  • Review 54 (2024-01-17 - Rating: 5)

    Josh and the entire Penland Team was INCREDIBLE. They ensured a complicated and stressful process was anything BUT that - they made it easy, clear, and honoring. I cannot recommend them enough.

  • Review 55 (2021-09-17 - Rating: 5)

    Josh and his team made us feel totally comfortable and confident buying a new home. They kept us on track for a timely closing and were able to work around all the craziness that we bring with kids and a cross country move. Absolutely recommend The Penland Team!

  • Review 56 (2022-12-09 - Rating: 5)

    I work with Josh and his team all the time (I am a realtor) and their customer service and knowledge is unparalleled in the lending space. My favorite services that The Penland Team provides: 1. Josh or someone on his team always calls the listing agent for every offer my clients make in order to vouch for them. 2. Someone is always on call even on the weekends. 3. Responses are timely and they always pick up the phone. 4. If a deal runs late in the day/evening right before closing, someone on the team will help make sure the deal gets done. I wish I could give these guys 10 stars. Thanks for you hard work and help!

  • Review 57 (2017-04-17 - Rating: 5)

    Josh and his team have been beyond amazing. From the start, Josh was honest by informing us that it may not make sense to re-fi and if that was the case, he would provide us with recommendations on how to best approach our existing loans. We ended up proceeding with refinancing cause the numbers made sense. Josh ensured we understood each step of the process in addition to having an excellent, well organized team to get us to closing. Highly recommend the entire Penland team!

  • Review 58 (2017-09-01 - Rating: 5)

    The Penland team is awesome! Josh & Pat helped us (twice now) get financing quickly and easily. They are creative and helped us work through a couple of unique situations. Their team is responsive and always available to help - they make the process go smoothly! Definitely recommend working with them.

  • Review 59 (2022-08-17 - Rating: 5)

    Josh was so helpful from day one. My wife and I were moving from out of state and Josh went above and beyond to help us understand the market, taxes, options, everything. In addition, his team was such a pleasure to work with. Highly recommended!

  • Review 60 (2017-07-27 - Rating: 5)

    Josh and the Penland team were great to work with. Communication was great, including many check-ins and status updates as we came close to closing. Great web tools to share secure documents for approvals. They were very helpful in helping us find the right mortgage to meet our needs and closing went smooth. I would highly recommend.

  • Review 61 (2018-07-02 - Rating: 5)

    Josh, Pat and the whole Penland Team are fantastic. They provide great rates, service and are always communicating to be sure all parties in the transaction are on the same page. Best of all they close ON TIME, EVERY TIME! Give them a chance to get your mortgage done and you will be singing their praises too.

  • Review 62 (2020-09-17 - Rating: 5)

    My family and I are very happy to have worked with Josh and the entire Penland team. These folks were very professional and kind through out every step of the process. Josh was very helpful in explaining each step, and took the time to make sure all of our questions were answered. Id be happy to work with the Penland team again in the future.

  • Review 63 (2018-04-21 - Rating: 5)

    Josh and his team are excellent at what they do. Josh was very knowledgable and took the time to talk to us any time we had questions. Josh and his team made the financing process a breeze for us, despite us being small business owners. We highly recommend Josh and his team to anyone that needs financing for a home!

  • Review 64 (2017-04-24 - Rating: 5)

    Josh and his team continually impress me with their knowledge and execution. They are an excellent resource for me and my clients and frequently reach out to listing agents on our behalf, helping us win in multiple offer situations - even when we arent the highest bidder. Similarly, I am confident and comforted when buyers submit a lender letter from Josh and Legacy Mutual, knowing they will overcome those inevitable obstacles and close on time. Wholeheartedly recommend them to my clients and yours.

  • Review 65 (2020-04-22 - Rating: 5)

    Josh and his team were great! They were quick to answer any questions I had through email or text, and they also made the process of getting my first mortgage pain-free. And they locked me in a great rate! Highly recommend.

  • Review 66 (2017-05-17 - Rating: 5)

    Josh and Pat and the entire Penland Team were just great! The entire process was incredibly easy and transparent. They communicated with us all the time so we knew exactly where things were. It felt more like working with friends who are looking out for you than some business. I cant recommend them enough!!

  • Review 67 (2022-12-19 - Rating: 5)

    Josh and his team are some of the best mortgage lenders Ive had the opportunity of working with! Theyre dedicated to customer service and incredibly responsive. I highly recommend them to all of my clients!

  • Review 68 (2023-02-06 - Rating: 5)

    Josh, Nellie and the rest of the team are fantastic. I am a first time homebuyer and they explained everything to me and made me feel confident about the experience. Everyone communicated clearly- I felt taken care of from start to finish. Highly recommend!

  • Review 69 (2019-11-11 - Rating: 5)

    Josh Penland and his Team at Legacy Mutual Mortgage are FANTASTIC!!!! From start to finish, we could not have hand picked a better group to head up our dream home purchase! We were given a number of options to select from, educated on each option, and given the WHY on each option. Our loan structure fit perfectly into our financial plan. The process was so smooth, on time, and was everything we were told it would be from the beginning. Thank you Penland Team for everything!!!!!

  • Review 70 (2022-12-22 - Rating: 5)

    We made the right choice to have Josh and team as our lender. As first time home buyers, he patiently walked us through the process and was always available for questions. More importantly, we go through closing within the contract time despite snowmageddon and several other unforeseen hiccups along the way. Im so glad to have Josh and team on our side and will definitely recommend and use them in the future.

  • Review 71 (2023-01-04 - Rating: 5)

    Josh and his team are a go to local lender in Austin. They are profffesional, timely, and knowledgeable. Not only have we used Josh for our personal home loan but several of our clients. Absolutely give Josh and his team a call when buying a home in Austin.Timothy

  • Review 72 (2022-12-18 - Rating: 5)

    The Penland Team is a professional resource that I could not live without. Whenever there are complex details, Josh and his team are readily available to help my clients (and, lets be honest, sometimes me too) understand the ins and outs of complex financial products. Their focus is always on whats best for the client, and I trust them to guide any client of mine to the path that will best achieve the clients goals. Team Penland: 10/10

  • Review 73 (2023-12-10 - Rating: 5)

    I was having troubles getting a property approved with another lender, and Josh came in and saved the day. He was able to communicate with my previous lender and get all necessary documents, and then turn around and process my loan at lightning speed. Thank you!

  • Review 74 (2018-07-04 - Rating: 5)

    Josh and his team are better than the best. They communicated with us every step of the way and were available for questions whenever we needed them. We have worked with other lenders and were constantly amazed at their level of organization, teamwork, and impeccable customer service.

  • Review 75 (2024-04-13 - Rating: 5)

    Josh and team are always very responsive and go out of their way to support clients’ specific needs/situations. We just finished our third mortgage transaction working with them.

  • Review 76 (2018-07-12 - Rating: 5)

    I have used Josh Penland and his team for both a refinance and a new home purchase. Both times I knew upfront what was needed of me and once I got that to them, my job was done. There were no surprises, no changes in costs or figures and they were processed perfectly and ON TIME! If you have not used The Penland Team...you are missing out on the most professional group in the business! Highly, highly recommended!!

  • Review 77 (2020-10-17 - Rating: 5)

    The Penland Team made our refinance experience smooth and easy. Everyone we dealt with (Josh, Sarah and Lauren) was thorough, super timely and always very kind. I was shocked that this process was actually a fun and pleasant experience. Awesome team!

  • Review 78 (2018-06-13 - Rating: 5)

    I had a great experience with the Penland Team as I was buying my first home. From pre-approval to close, they were thorough, helpful and professional. Having a pre-approval letter from them even helped our offer to be accepted. Although it was the busy season, I could always count on them to get back to me quickly if I had questions. They walked me through the entire process and made it seem much less daunting. We did a 30 day close with no issues. I highly recommend and would use them again.

  • Review 79 (2017-04-13 - Rating: 5)

    As an Agent (now Broker Associate) Ive been working with Josh and the Penland team for over 13 years! In my experience they are on of the most exceptional lenders out there, extremely competitive in rates and programs. They go above and beyond with their customer service, and my clients consistently have an excellent experience when working with them. They are a class act, and I highly recommend them for all your financing needs!

  • Review 80 (2018-03-01 - Rating: 5)

    Josh Penland and his team (Pat Odom, Perla Morales, Allison Germann) are top notch. The realtor representing me and my husband (Jéan Bruns at Realty Austin) recommended them, and my husband had previous experience with Penland. My husband even said their processes have improved since the last time he bought a house - they have a system of updating a homebuyer every week about where we are in the loan process, and they’re very good about communicating promptly. When they make even the slightest mistake, they own up to it and fix it right away. Josh attended our closing and was very attentive to every question I asked, even offering me advice with an outside issue. This team made the home buying process less stressful, which is the biggest compliment I can give for such a stressful time. My husband and I could not recommend more highly the well-oiled machine that is Penland - Legacy Mutual. We are now happily situated in our new home thanks to this team!

  • Review 81 (2018-06-29 - Rating: 5)

    My husband and I felt so comfortable and enjoyed working with the Penland Team to purchase our home! The team was always just a call or email away, and they did a fantastic job of responding to questions quickly.When my husband and I found the home we wanted, we thought it was out of our price range. But, because the Penland team had encouraged us to reach out for help calculating the monthly mortgage of any home we wanted to put an offer on, we contacted them to double check. It turned out that the homes lower property tax rate actually put it within our budget. If it wasnt for the teams great communication and help, we wouldnt be in the home we are today.Another bonus - the software they use to gather loan materials makes the process run much smoother too!

  • Review 82 (2020-06-05 - Rating: 5)

    Josh and the entire Penland Team at Legacy Mutual Mortgage have been great to work with. They are extremely knowlegabe, responsive and able to answer all of our questions. The process was very easy thanks to the Penland Team. We would definitely recommend contacting Josh to anyone seeking mortgage lending services!

  • Review 83 (2018-10-10 - Rating: 5)

    The Penland Team was so incredibly helpful when we bought our first home a little over a year ago. The process was so new to us and overwhelming but the Penland team was so friendly, patient, thorough, and informative, we were actually surprised at how smooth they made the entire process for us. They answered every single question we had, even when we asked many times for our own understanding. They walked us through every step of the way and were so friendly and helpful. 5 stars for sure!

  • Review 84 (2019-07-10 - Rating: 5)

    We had a wonderful experience with Josh and the rest of the Penland Team! Communication was regular and thorough. Everything was fast and efficient. They really made the whole process very easy for us. Highly recommend!

  • Review 85 (2017-04-19 - Rating: 5)

    The Penland Team offers outstanding customer service to their customers/clients and Realtor partners alike. They are hands-down the most professional and responsive team of mortgage professionals that I have had the pleasure of doing business with in the greater Austin area. Most recently, they closed a loan in just 3 weeks for one of my clients when we still had 2 more weeks until the closing date! Every time one of my clients, my assistant or I contact their team, we get a quick response, which is invaluable in a real estate market that is on fire like it is in Austin. Ive worked with them for 12 plus years -- they have done all of my personal mortgage loans and refinances, and have worked with a majority of my real estate clients. I win multiple offers regularly in part because I have them on my side. When you make the choice to work with the Penland Team, you will not regret it!

  • Review 86 (2018-10-02 - Rating: 5)

    It was our first time buying a house and Josh, and his team helped us through the entire process. We were blown away with their kindness and willingness to answer our questions, no matter how small they were. We loved working with Josh and his team. We would use them again in a heartbeat!

  • Review 87 (2019-06-17 - Rating: 5)

    Josh and his team were professional, friendly and beyond knowledgeable about the market and my options for financing. He helped me fully understand all of my options and execute against the best plan. I will be recommending them to all friends and family in the Austin area looking to by property!

  • Review 88 (2022-12-15 - Rating: 5)

    Josh and his team were a pleasure to work with. My wife and I were first time homebuyers and they took great care to make us feel at ease throughout the entire process.

  • Review 89 (2023-04-20 - Rating: 5)

    Couldn’t have asked for a more streamlined process while buying our new home. Very happy with our experience with Josh and his colleagues. Will be using Penland again.

  • Review 90 (2018-05-04 - Rating: 5)

    My husband & I recently purchased a home. Pat Odom & his assistant Perla Morales helped make this one of the smoothest closings I have ever been through. Pat’s knowledge of the mortgage business is amazing! He & Perla were professional in every way. They really stayed on top of things. When we needed to speak by email, text, or phone, they were always there to assist us in a short amount of time. That is a wonderful thing when you have concerns. When difficulties arose, they were always able to resolve the issues . They really worked hard to get us approved & allow us to move to our new home. A great big thanks to Pat Odem & Perla Morales! I would highly recommend Pat Odem & his team to anyone looking for an efficient, and honest mortgage person. Thank you. Pam Fieldcamp

  • Review 91 (2023-10-06 - Rating: 5)

    We worked with this lender on a recent transaction and I am beyond pleased with their service and communication. They kept us informed on every step of the transactions. I was highly pleased and highly recommend The Pendland Team!

  • Review 92 (2018-06-29 - Rating: 5)

    The Penland Team is great to work with! They are easy to communicate and made the whole process very convenient for me. They are also very friendly to talk to and very knowledgeable on the information to help you make good decisions. Would recommend them to my friends and family.

  • Review 93 (2019-12-06 - Rating: 5)

    I would highly recommend using the Pendland team. Josh, Kathryn, and Perla were an amazing team to work with! In addition to responding to our questions in a timely manner they sent out weekly updates on the status of our loan. They made this process easy and we look forward to working with them again in the future!

  • Review 94 (2020-03-09 - Rating: 5)

    We have used Josh and his team for 15 years for multiple home closings and refinancing and would never use anyone else. Josh and his team are incredibly responsive and knowledgeable. They are a pleasure to work with all the way around.

  • Review 95 (2019-04-03 - Rating: 5)

    These are the guys you want to business with. Very informative very helpful, and always in constant communication throughout the process. Glad I had Josh, Pat, and his team to walk me through everything in basic lingo so that I understood all the numbers, paperwork, etc. They helped me feel much more confident in my first home buying/financing experience.

  • Review 96 (2018-07-15 - Rating: 5)

    Penland Team at Legacy Mutual are lifetime partners. I am so impressed by the customer service and professionalism of Penland team. Every time I speak to them they treat me as their most important customer right then and are always working to make things work. Really appreciate knowing I have them as a partner in the world of lending . . .

  • Review 97 (2021-09-04 - Rating: 5)

    This team is knowledgable, organized, responsive, and fast! From the first call, I felt very supported in understanding my options and they helped to make the loan process for my new home very clear and manageable, guiding me every step of the way. Grateful to have been introduced to them, you wont be disappointed.

  • Review 98 (2018-05-31 - Rating: 5)

    After going through my personal bank for what I thought would be an easy home buying experience, I was in tears after my first offer and the lack of information and communication I received. It was overwhelming and not what I wanted when buying my first home. Thankfully, my realtor recommended Pat and the Penland team who were always one step ahead when it came to letting me know where we were in the loan process, what everything on the loan meant, and had multiple people on the team available when I had questions. Even after 3 weeks of being in the house, they are following up and keeping me in the loop on what to expect the first year in my new home.

  • Review 99 (2017-04-13 - Rating: 5)

    The Penland Team is by far the best Mortgage Team I have ever worked with. As a realtor I have had nearly 100 clients use them over the years and have used them twice for my personal properties. Alway top notch service and honesty that you can trust!

  • Review 100 (2022-12-16 - Rating: 5)

    Helped us lock in a great rate and the team was amazing each step of the way. The service and expertise they offer is astounding. I highly recommend Josh and his team!

  • Review 101 (2020-07-28 - Rating: 5)

    Love this team! This is the second time we are using them and we definitely recommend them. They work in your favor, are quick to reply and are friendly, patient and helpful. We always felt they had our best interest in focus. Thank you Penland Team!

  • Review 102 (2023-01-02 - Rating: 5)

    Josh and team were phenomenal in getting my mortgage completed. The communication from start to finish was amazing and they made me feel like their only client.

  • Review 103 (2023-09-09 - Rating: 5)

    Buying in Austin can be stressful but Josh and team were incredibly responsive and knowledgeable while taking ownership to ensure things moved efficiently and effectively.

  • Review 104 (2022-12-09 - Rating: 5)

    Josh and his team are consummate professionals. They have a loan program for almost any situation and their communication throughout the loan process is stellar. I know when they say they can close on a certain date that it will happen. They are the best!

  • Review 105 (2022-12-17 - Rating: 5)

    The Penland Team made my transaction seamless. Regardless of who was assisting me throughout the transaction each associate knew my file and assisted me with accuracy & precision. They will always be my mortgage team!!!

  • Review 106 (2018-07-09 - Rating: 5)

    The Penland Team was wonderful to work with! Super knowledgable, fast, responsive. They made our house-buying process so much easier and answered all of our questions. Highly recommend to anyone looking to buy a home!!

  • Review 107 (2019-09-22 - Rating: 5)

    Josh, Pat, and Perla were an amazing team to work with! In addition to responding to our questions in a timely manner they sent out weekly updates on the status of our loan. They made this process seem easy.

  • Review 108 (2021-03-30 - Rating: 5)

    Josh and his team were awesome by all accounts. Highly professional and always available with a ton of resources at your expense. They are thorough in their calculations and have excellent communication skills. They will find you the best rates- cannot bet that! We definitely recommend them to anybody. Nihat Polat and Laura Mahalingappa

  • Review 109 (2018-02-15 - Rating: 5)

    Thanks to Kristen Booth and her team, our mortgage loan process from beginning to end proceeded smoothly and efficiently. Kristen is an expert in her field - there wasnt a single question she didnt know the answer to, and she was always available. She was constantly in contact with us and kept us informed on where we were in the process. Kristen and her team are very highly recommended - it was a pleasure doing business!

  • Review 110 (2022-12-17 - Rating: 5)

    The Penland Team comes highly recommended! I feel comfortable reaching out to them at any time knowing that their clients are always a priority. Thank you for the amazing customer service.

  • Review 111 (2019-11-16 - Rating: 5)

    As first time home buyers, we couldnt be happier working with Josh Penlands team. They were active in explaining the home buying process to us and helped answer any questions we had in a prompt and friendly manner.

  • Review 112 (2018-06-08 - Rating: 5)

    I cant say enough wonderful and amazing awesome things about the Penland Team, specifically Pat Odom and his team. The home buying process can be daunting, and he made it super easy, answered all of my questions with absolutely no judgement or attitude, and it was smooth sailing the entire time. Five stars arent enough!

  • Review 113 (2020-05-21 - Rating: 5)

    Our experience with The Penland team was amazing, being our first home purchase they really took the the time to explain and go over everything in detail. I am very happy and glad that we chose them.

  • Review 114 (2023-02-27 - Rating: 5)

    Josh and his Team, Pat Odom & Cynthia Cantu, go the extra mile. They were very helpful and patient in getting us to our closing. Thx Team Penland.

  • Review 115 (2019-05-12 - Rating: 5)

    Prompt service with regular updates on where we were in the loan process from start to finish - that’s what we received. We’re fairly certain if Josh hadn’t responded and acted on a request we made on a Sunday we wouldn’t be in our new home. Thanks, Josh!

  • Review 116 (2023-09-05 - Rating: 5)

    Great experience from beginning to end. Everyone I worked with was extremely professional and helpful. Communication throughout the whole process was fantastic. I would highly recommend this team!

  • Review 117 (2023-04-24 - Rating: 5)

    Josh and his team were very helpful, we had a complicated loan and they worked through every step with us. Highly recommend!

  • Review 118 (2019-07-18 - Rating: 5)

    Incredible team. Everyone was attentive to my needs and communicated efficiently and in a timely manner. They made home buying extremely EASY. Would 100% recommend trusting them with your business. I know I will in the future.

  • Review 119 (2019-04-02 - Rating: 5)

    Tremendous customer service, transparency, and patience with my home buying experience. I found The Penland Team to be attentive and professional at all times. My closing was flawless and efficient.

  • Review 120 (2019-06-11 - Rating: 5)

    They did their best to give me a competitive price - which they did.They gave me tons of information I would never have even known to ask for.They always answered quickly and with all the information I could possibly want.Overall, I couldnt have asked for a more supportive, caring, and knowledgeable team than Penland.Thank you guys!

  • Review 121 (2024-02-04 - Rating: 5)

    The team was friendly, informative, and efficient. I could not have asked for a better experience in buying my first home.

  • Review 122 (2022-08-01 - Rating: 5)

    Josh and team were phenomenal. They simplified the process tremendously and kept open lines of communication from start to finish.

  • Review 123 (2018-01-03 - Rating: 5)

    Wonderful team! Clear and very helpful through all steps of the process and routinely check in to make sure we were updated and informed. Much of the process was handled online which made it both convenient and easy to later review any documents and information.I would absolutely recommend this team!

  • Review 124 (2019-12-06 - Rating: 5)

    This is the third loan that Ive used the Penland Team for. They are a fantastic group of people to work with; they are professional and customer focused. I look forward to working with them many more times!

  • Review 125 (2019-01-08 - Rating: 5)

    The Penland team were extremely easy to work with, and very knowledgeable and helpful throughout the loan process. I would highly recommend working with them to my friends and family.

  • Review 126 (2018-06-29 - Rating: 5)

    The entire team we worked with was stellar and very informative. The team made this the most pleasant experience we have ever had. We are 100% positive we would use them again.

  • Review 127 (2022-12-17 - Rating: 5)

    Josh and his team have been true professionals for the past decade +. Great at what they do and they are wonderful people!

  • Review 128 (2017-05-24 - Rating: 5)

    Josh and his team are very knowledgeable and great to work with. They help make the process easy to understand and are quick to respond to any questions.

  • Review 129 (2022-12-05 - Rating: 5)

    Joshs team was great through the whole process- communicative, fast, and reliable- I highly recommend

  • Review 130 (2023-08-07 - Rating: 5)

    Prompt responses and great rates! Josh and his team were available to answer any and all questions I had. I highly recommend the Penland Team!

  • Review 131 (2024-06-03 - Rating: 5)

    I couldnt have asked for a better experience. There was consistent communication, and I never had to ask for an update.

  • Review 132 (2023-01-06 - Rating: 5)

    Josh and team made the lender process super easy and made sure we had everything necessary to close on time during the busy holiday season

  • Review 133 (2020-05-05 - Rating: 5)

    Josh, Perla and team where great. We have worked with them on a couple of different transactions in the last year and would highly recommend them.

  • Review 134 (2024-01-22 - Rating: 5)

    The absolute best team you can ask for! The hard work and effort they put forth is utterly shocking in the best way!

  • Review 135 (2022-12-21 - Rating: 5)

    Dont think twice. The Penland team are experienced, knowledgeable and will do everything possible to make your experience one to remember as positive and rewarding!

  • Review 136 (2022-12-22 - Rating: 5)

    Great experience with the Penland team! Love the monthly home value report we receive each month.

  • Review 137 (2022-12-21 - Rating: 5)

    My wife and I have done many deals with Josh and his team. They are the best!

  • Review 138 (2018-09-27 - Rating: 5)

    Awesome experience, really detailed oriented company and extremely accurate with the estimation made it from the very beginning. I highly recommended use the Penland Team.

  • Review 139 (2022-12-22 - Rating: 5)

    The Penland made the process smooth, quick and effortless. I could not have asked for a better experience!! Thank you!!

  • Review 140 (2019-10-02 - Rating: 5)

    It has been great working with the Penland Team, they always answered my question quickly during the closing process and now I have a great home thanks to their assistance.

  • Review 141 (2023-12-04 - Rating: 5)

    Great experience working this team! Incredibly knowledgeable, helpful and responsive!

  • Review 142 (2024-06-01 - Rating: 5)

    Smooth communication through entire process, will definitely use in future!

  • Review 143 (2022-12-22 - Rating: 5)

    Great partner. Very informed and patient with our clients. Highly recommended.

  • Review 144 (2019-10-15 - Rating: 5)

    The team was super helpful, knowledgeable, and easy to work with. I would definitely work with them again in the future.

  • Review 145 (2019-01-17 - Rating: 5)

    From the bottom of my heart, a big thank you to Pat, Josh & Perla for making this happen.

  • Review 146 (2022-12-21 - Rating: 5)

    Josh and his team were fantastic.

  • Review 147 (2017-07-26 - Rating: 5)

    We loved working with Josh! Great experience!

  • Review 148 (2019-06-21 - Rating: 5)

    Great team, made everything easy, was informed weekly, or more what was going on.

  • Review 149 (2018-06-29 - Rating: 5)

    Always a great transaction working with the Penland team!!

  • Review 150 (2021-06-15 - Rating: 5)

    Josh and his team went above and beyond!

  • Review 151 (2023-08-08 - Rating: 5)

    Outstanding experience and support beginning to close

  • Review 152 (2018-05-02 - Rating: 5)

    Outstanding continuous communication throughout the entire process.

  • Review 153 (2024-04-14 - Rating: 5)

    Tremendous experience!

  • Review 154 (2019-03-26 - Rating: 5)

    They were very helpful.

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