The Mortgage Link - Brooks Kelly

Located in Houston, Texas

Address: 12750 Merit Dr #815, Dallas, TX 75251, United States

Phone: +1 469-708-5626

Rating: 5

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-12-04 - Rating: 5)
I had an excellent experience working with The Mortgage Link! The team was incredibly helpful and friendly throughout the entire process, making what could have been stressful feel seamless. They were always available to answer my questions, and their professionalism was unmatched.What impressed me most was how fast and efficient the process was. They kept me informed every step of the way, ensuring there were no surprises. I truly felt they had my best interests at heart.If you’re looking for a mortgage company that combines great service, speed, and genuine care, I highly recommend The Mortgage Link.

Review 2 (2024-12-28 - Rating: 5)
Wife and I are first time homebuyers, there is a lot we didnt know or understand going into the process. Brooks team was great with all the standard mortgage stuff and clearly knowledgeable, but they were also super helpful on educating us on each part of the process theoughout. It made the whole (stressful) process of buying a home much easier not having to rely on ourselves to figure everything out on our own.

Review 3 (2024-09-26 - Rating: 5)
My husband and I are first time homebuyers and we could not have had better service than The Mortgage Link. It was a long process of course, but Chet Decker’s whole team made it as easy as possible for us! Chet was literally there with us every single step of the way, and was so helpful with answering all of our questions, listened to our comments, and truly made this process run as smoothly as possible! His team was absolutely incredible to work with and we will recommend The Mortgage Link to everyone we can! Rebeka Smith was so easy to talk to and made the whole underwriting process an absolute breeze, Alec was also extremely helpful and knowledgeable in all of our questions! We will 100% never use anyone else, from the bottom of our hearts THANK YOU ALL for making this first time home buying process an enjoyable experience! We are forever grateful for The Mortgage Link, Chet Decker, and his whole team! Thank you all, again!

Review 4 (2024-11-22 - Rating: 5)
The entire process was so seamless! Communication was constant and the insight and advice we gained was invaluable. Even our initial intro call with Brooks felt like a family friend giving us life advice. Everyone was super friendly and helpful. Coudnt recommend more!

Review 5 (2024-07-26 - Rating: 5)
The Brooks Kelly Team does an excellent job serving their clients! They are very prompt, courteous, and friendly throughout. They maintain a high standard of professionalism & do an excellent job guiding clients through the lending process (which can be daunting). They maintain constant communication via telephone or email, regarding details of each transaction. As a REALTOR, I appreciate that I can make contact without a great deal of effort or follow-up. As a recent buyer, I appreciated how they stayed on top of every detail to make sure the loan process was as stress free as possible for me. I would 100% recommend Brooks Kelly & his team!

Review 6 (2024-11-14 - Rating: 5)
Being able to finally own a home was only a reality because of The Mortgage Link. My husband and I had tried for years with the wrong lenders and we finally found the right one. The seamless process was met with communication, answering our questions and validating our concerns. We didn’t know that we could have such a luxury experience in this process and David Wells and Mason provided that for us. We cannot express enough gratitude for making our dreams come true.

Review 7 (2025-02-07 - Rating: 5)
Brooks Kelly and his team have really set us up for success and such a smooth process even before we applied for our loan . We were so terrified of the whole experience and they really put our minds at peace. I will sing their praises forever!

Review 8 (2023-09-19 - Rating: 5)
The Brookes Kelly team dose an outstanding job of walking you through the financing portion of buying a home and works tirelessly to make sure everything you need to move forward is on hand. They kept us updated continuously which we really appreciated. Thank you for helping us get our new home.

Review 9 (2024-09-25 - Rating: 5)
Everything was transparent, clear and I was well informed throughout the entire process. Made my first time buying a home very easy. Would easily recommend them to anyone I know who is looking to buy their next home!

Review 10 (2024-05-29 - Rating: 5)
My experience was nothing less of excellent! These people are extremely helpful, quick, informative, friendly, always available, knowledgeable and are very good at what they do! I dreaded finding a loan officer and figuring out how I was going to pay a balloon payment on my house. I put if off for a couple of years, expecting it to be some long drawn out process and the fear of not being able to get it done because I wouldn’t meet all the requirements. I was pleasantly surprised as my experience was everything but what I expected. I can’t say enough how awesome The Brooks Kelly team is! I’m very grateful for all their help and service! 100% pleased with the entire experience thank you!

Review 11 (2024-07-06 - Rating: 5)
The mortgage process was very easy and not complicated at all. Mortgage link made it so easy to apply and they gave us updates every step of the way. I will surely use them again for future mortgages. Sincerely Mortgage Link is the best mortgage company we have ever dealt with. Keep up the excellent work Brooks!

Review 12 (2025-01-28 - Rating: 5)
Sincerely appreciate how this company does business. Effectively and professionally throughout our whole process. Questions were always answered in a timely manner with knowledge and kindness.

Review 13 (2023-09-16 - Rating: 5)
The moment our realtor, Tyler Hogan connected us with the Brooks Kelly team we had an enjoyable experience.We were shut down by a mortgage company because our credit scores did not exceed 620+. We had the funds available for a down payment already but the timing was truly all we needed to be connected with the Brooks Kelly Team.They were open to our unique situation over the last year with workers compensation and worked incredibly hard to close us within 20 days due to my wife undergoing an extensive surgery. They helped and patiently guided us through the entire process. They stayed available and in constant contact during a couple of evenings when paperwork needed to be done on time. And they were clear about what they would do, and they did it.The level of care, attention to detail, and professionalism demonstrated by this team far surpassed my expectations. As a first-time home buyer with my wife, we really appreciated The Mortgage Link’s honesty and transparency throughout the mortgage process. The Brooks Kelly team stayed on top of every detail and will be there for you every step of the way to answer any questions and address any concerns. I highly recommend and if I had to do this process again, I will be choosing The Mortgage Link again!Lastly to mention, the lender kept us in their thoughts and sent us over flowers for my wife to have a speedy recovery. Personable is an understatement!

Review 14 (2024-08-16 - Rating: 5)
I just closed on my new home and this is my third mortgage with Brooks in the last 15 years. He and his team are solid performers and dependable. You won’t go wrong with them.

Review 15 (2024-06-26 - Rating: 5)
Brooks Kelly and his team are the best. They make sure they work with you to get you the best loan possible. Guys, thank you so much for always making sure am taking care off. you all are the BEST....

Review 16 (2023-04-12 - Rating: 5)
Having recommended Brooks and his team to ALL of my clients for the past several years, I can tell you that this team is the real deal. Friendly, experienced, communicative, and they get it DONE! P.S. I have used their services for four of my own recent real estate purchases as well (including investment properties). Top-notch service every single day!

Review 17 (2024-06-11 - Rating: 5)
As an expat coming into the US and looking to buy a house, my Morgage options were fairly limited. Brooks Kelly and the team was extremely helpful and professional and assisted me in purchasing a lovely property.

Review 18 (2022-05-10 - Rating: 5)
I have been working with Brooks, if not 10 years, almost 10 years. He has been my go-to for my clients and for my personal use. Most recently we bought a home in a tough market. I am accustomed to great service from Brooks and his team but I was floored by how quickly we were able to go under contract and close on this home. It’s a crazy market and having an entire team that can give you timely advice and prepare you for the ups and downs is essential. Everything from the prequalification to the underwriting was smooth. Brooks’ team is very thorough in their communication every step of the way. Rates are competitive too! The most seasoned buyer will still be impressed with the options that Brooks and his team can provide.

Review 19 (2023-04-12 - Rating: 5)
Brooks and his team of Ben & Blaine are phenomenal professionals and even better people. They have helped my clients on many occasions finance the home of their dreams or their next investment opportunity. Brooks consistently educates himself, his colleagues, and his clients on the most recent mortgage lending trends. He’s smart, innovative, and consistently overdelivers with world-class service.

Review 20 (2021-09-17 - Rating: 5)
I truly couldn’t have been more pleased with my experience working with Ben, Brooks and the rest of the team at Hometown Lenders. The stress of being a first time home buyer was completely alleviated working with Ben. Him and his team were extremely knowledgeable, friendly, professional and always there for you when you needed them. I want to stress that again. Whenever I needed them, whether through email or over the phone they were there for me immediately. They took my needs into consideration in every decision we made. They worked their tail off to get the best possible scenario for me. Ben, Brooks and the Hometown team went above and beyond for me. I am sincerely thankful for them in securing my first home, my dream home, for my fiancé and I.

Review 21 (2024-06-16 - Rating: 5)
The Mortgage Link is the way to go for buying a home. They instill confidence in the process and make it easy. The communication is thorough and consistent. They are the professionals to trust!

Review 22 (2022-05-14 - Rating: 5)
To say it was such a great pleasure doing business with Mortgage Link is an understatement, it was more like a blessing. Professionalism and super fast communication with clarity are among the qualities that Mortgage Link excels at. I have communicated with a lot of lenders, but none were even comparable in terms of quality of service to Mortgage Link. I had the pleasure to work with Ben, Brooks, and April during my two mortgage applications. Definitely recommend it to all home buyers and looking forward to doing business with you guys again. Stay blessed.

Review 23 (2024-12-22 - Rating: 5)
The best in the game. Brooks and Jennifer really took great care of me

Review 24 (2024-08-09 - Rating: 5)
Brooks and his team are very friendly professionals who are quick to provide advice and guidance throughout the entire home buying process.

Review 25 (2023-08-30 - Rating: 5)
Brooks and his team are great to work with. They stay on task and get the job done no matter how difficult the process may be. They are always one step ahead of problems that may come up and are very solution oriented.

Review 26 (2024-12-03 - Rating: 5)
Great to work with! They made home buying process easy and smooth!

Review 27 (2021-07-13 - Rating: 5)
Brooks Kelly and his team are THE BEST! Their level of communication and service surpasses all I have ever worked with. I not only refer them to all my clients but I used them on my own personal deal. They stay on top of every detail to make sure the loan process is as stress free as possible.

Review 28 (2021-07-13 - Rating: 5)
If youre looking for a team to close the deal, look no further. Brooks and his team came as a referral from MANY of our friends. We quickly learned that there is an unmatched level of trust and transparency you get when working with Brooks and his team. They are truly all experts in their field and will do what it takes to get you into your dream home — all while looking out for your best interests. Throughout the process, it felt like Brooks and his team would drop whatever they were doing just to help. From the very beginning, it was an awesome experience and I wouldn’t think twice about referring Brooks and the HomeBridge team to my friends and family.

Review 29 (2021-07-13 - Rating: 5)
If youre confused or overwhelmed about who to trust and work with on a mortgage, forget everything and call Brooks Kelly now. It will be the best call you make.I reached out to Brooks team expecting Id be told they couldnt help me. Im so glad I took the chance and called them. My first contact was Ben Keller. I appreciate that Ben took the time to really listen to my goals and research options based on what I told him I wanted. Ben was always available, and I never once felt pressured. When my original loan choice didnt work out, Ben helped make an alternate suggestion and gave me the confidence to give it a shot. He told me theyd be in my corner and would help speak to anything needed to help get my offer accepted. Im so glad I took the chance and listened to Ben, because the offer was accepted!After the offer acceptance, April and Esmeralda worked diligently to help get everything processed for me. Everyone was very clear in communicating exactly what they needed from me. They were always available, and I always knew where my loan stood since the team sends out periodic updates.I closed on-time (less than 30 days from offer acceptance). Brooks came to my closing personally to introduce himself and gave me a very thoughtful gift.I appreciate that Brooks has a very experience team working on every aspect of the process so you know you have people all over your loan who will get it closed.I am now in my dream house at the best interest rate Ive ever had thanks to the Brooks Kelly team! Contact them if you need a mortgage so they can help you today!

Review 30 (2024-10-30 - Rating: 5)
I highly recommend this amazing team! There is excellent communication throughout the entire process!

Review 31 (2022-08-03 - Rating: 5)
I can not say enough about Brooks Kelly and his amazing team! The level of communication, effort, skill, and expertise definitely sets them apart from other lenders. They instill confidence every step of the way and get the job doneI

Review 32 (2021-07-13 - Rating: 5)
The process of getting pre-approved and eventually approved by Brooks and his team was fairly easy. They communicated with me almost daily. Their online system for uploading documents made getting them all the information they needed from me very convenient. The rates and mortgage options they provided were consistent with other rate and options I had shopped around for. The differentiating factor was their attention to detail, having an entire team of people to help and support me and their quick turnaround.I would highly recommend Brooks and his team. One of my favorite things about the whole experience was the written timeline they provided. I knew exactly what was happening the anticipated timeframe for each step from pre-approval to closing. If you are looking for a lender, make your life simpler and contact Brooks Kelly and his team.

Review 33 (2021-07-13 - Rating: 5)
Brooks Kelly and his team were incredible. They took what can be the scariest and most stressful time and made it what it should be - my family getting their dream home. We closed quickly, his team answered my emails within minutes and often on the weekend and after hours. The follow up after the close was even more impressive. I cannot endorse them strongly enough.

Review 34 (2021-07-13 - Rating: 5)
Brooks Kelly & his Team at HomeBridgeLD is the Best in the business!I cannot praise Brooks Kelly and his team April Fullmer, Diane House and Esmeralda Padgett at HomeBridgeLD enough! I just completed my 3rd loan in 6 years with them (purchase and 2 refi’s) and EVERY TIME it is smooth, quick (20 days or less to close), personable and just flat out EXCELLENCE from origination to finding! It’s always the best deal and the final numbers are always what was originally quoted! The fact that this team has been together for the 6 years me and my friends have used them and longer is a true testament to their quality and company (which is unheard of these days in the industry). I’ve done mortgages (sales, processing, modifications and servicing) for 16 years and never experienced anything like the service and true human interactions like I have with them EVERY TIME! Everyone I have referred to them has said the same! I will always do business with Brooks and his great team at HomeBridgeLD. April, Diane and Esmeralda’s communication and follow up are 2nd to none! They are truly a team that communicates and works great together. If one is on something else the other will follow up and vice verse! Nothing ever slips, falls through the cracks, etc. They make sure you have full understanding on everything you review and sign! If that’s not enough...the soft skills!!! Brooks soft skills are the best I’ve experienced! Monthly emails to save money, etc..He’s there at closing with you and brings a nice intentional gift...this time it’s champagne and custom door mat with my last name on it...then there was the best turkey I have ever had delivered out of nowhere in time for Thanksgiving...Then when I referred someone a big brand new Artic traveler shows up in the mail! Who else keeps servicing you like that well after the closing? Brooks Kelly! That’s who!

Review 35 (2021-07-13 - Rating: 5)
Brooks and his team were wonderful to work with and we have no complaints. His team was always available for discussions, even at very late hours when it was critical to the timing of an offer on a house. Very much so recommend.

Review 36 (2021-07-13 - Rating: 5)
It was a great experience working with Brooks and his team! They made the whole process a pleasant experience, using modern and user-friendly technologies. If the need arises in the future, I will certainly seek out their services for a THIRD time!

Review 37 (2024-11-19 - Rating: 5)
Amazing company, especially Jennifer Pedro! Will recommend them to everyone!!!

Review 38 (2024-03-08 - Rating: 5)
Brooks has an incredibly smooth process, completed all our paperwork fast, and was ready with our loan days in advance even with a quick close!

Review 39 (2023-11-02 - Rating: 5)
The entire team was so helpful and detailed in explaining each step throughout the whole process, start to finish. With this being our first home, that meant so much to me. And in the end GOD blessed us with a home. Thank you all for your help. It is very much appreciated!

Review 40 (2021-08-03 - Rating: 5)
Brooks, I just want to give a HUGE KUDOS to you and your team, I was very impressed with how quickly we closed on my client’s house. What an amazing work your team did! Thank you all so much for your hard work and dedication!We closed this in 13 Business days on FHA!!!!!Blaine thank you for putting up with my estimate requests lol, but really it helped me a lot when advising them how much to put above asking price.YOU GUYS ROCK!#TeamHomeTownLenders#HomeTownLendersRock

Review 41 (2023-09-02 - Rating: 5)
We had a wonderful buying experience with The mortgage link - Brooks Kelly. Friendly staff and they made buying a home almost easy!

Review 42 (2021-07-13 - Rating: 5)
I had a great experience with Homebridge. Every time I had a question about something during the loan process the employees would explain it to me thoroughly. The employees with Homebridge helped my wife and I out tremendously and made the process go very smooth. This was our first home buying experience and we were very happy with it. Anybody would be making a wise decision by using Homebridge.

Review 43 (2021-07-13 - Rating: 5)
Brooks and his team helped us every step of the way. They were timely with all responses and answered our questions in plain English. Very happy with our rate and would absolutely use his team again. Green light!

Review 44 (2023-10-23 - Rating: 5)
The Best Lender I have worked with! Definitely recommend! Super professional and always there to help! Absolutely loved working with them and plan to continue!

Review 45 (2024-07-16 - Rating: 5)
The Mortgage link provides seamless mortgage services. This is an excellent group of people.

Review 46 (2024-04-22 - Rating: 5)
The Books Kelly team was very responsive, courteous, and walked you through the process every step of the way!

Review 47 (2024-04-18 - Rating: 5)
Blaine Laurea and his team were great to work with and I highly recommend them. They close on time, every time.

Review 48 (2021-07-13 - Rating: 5)
Brook Kelly’s Team, at Home Bridge Financial Service, are professional, knowledgeable, and are easy to work with. They helped us to buy our house.

Review 49 (2023-08-29 - Rating: 5)
Working with Brooks Kelly and his team is always a pleasure! On time Closing, clear communication and no surprises!

Review 50 (2024-10-26 - Rating: 5)
Wonderful people, process and communication

Review 51 (2024-10-01 - Rating: 5)
Best overall Team!!

Review 52 (2021-07-13 - Rating: 5)
They were very clear with the process and the required information. Questions were answered in a reasonable amount of time.