The Monroe Team at Legacy Mutual Mortgage

Photo of The Monroe Team at Legacy Mutual Mortgage

Located in Houston, Texas

Address: 4121 Texas 6 Frontage Rd Suite 102, College Station, TX 77845, United States

Phone: +1 979-224-5360

Rating: 4.9

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Mortgage lender

Photos

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Comments

  • Review 1 (2022-03-25 - Rating: 5)

    I close on my house today 3/35/22. I couldnt have made it to this day without the expertise and service of Jordan And Marguerite. I started in a horribile position financially but the team gave a fair and unbiased evaluation and helped me achieve the goal of home ownership. Communication was frequent and clear so that even I could understand the process. I cant speak higher of the level of customer service given by this team. You can be assured that you will be treated well. I was.

  • Review 2 (2024-01-28 - Rating: 5)

    Jordan came recommended to us by our realtor. We were first time home buyers and did not know how to navigate securing a housing loan. Jordan was extremely helpful and made us feel at ease at every moment of the journey. He was available at almost anytime or day if we had questions or concerns. Jordan will answer any question you have and even bring up some you may not have thought of. He is very knowledgeable and helped us understand our options and find our best solution in our market at the time.

  • Review 3 (2022-05-27 - Rating: 5)

    Jordan and Marguerite were amazing through the entire process! I want to thank you both for making our home buying a very pleasurable experience.Although our communication was through a screen I was pleasantly surprised that Jordan took the time out of his day to go and congratulate us on our home and attend our closing. I look forward to working with them in the future and I am very grateful to have worked with such amazing people.

  • Review 4 (2022-05-06 - Rating: 5)

    Jordan & Marguerite are the absolute best to work with! We never had to worry about anything during the process or where we were at because they were always communicating and keeping us updated. They are professional, kind, helpful, communicative and went above and beyond for us! We are so thankful for their help in buying our first home! Cant go wrong with this dynamic duo!!

  • Review 5 (2022-05-06 - Rating: 5)

    The Monroe team was so helpful throughout the process of purchasing our home. As first time home buyers, we had so many questions throughout the process and Jordan and Marguerite were very attentive and responsive to them all! We knew exactly what was happening at every step of the process and received weekly updates about our loan status and that was so comforting! I’d highly recommend the Monroe team to anyone looking to purchase a home!

  • Review 6 (2022-05-09 - Rating: 5)

    Jordan & Marguerite are awesome to work with! We have used them twice - for our first home purchase and then a refinance two years later. Both experiences were seamless. Jordan is a wealth of knowledge when it comes to formatting loans & helps you truly figure out which loan type/program is best for your situation. Marguerite is THE BEST at keeping the process moving without any issues and staying organized. By the end of your loan, you will miss getting to work with them.I am a real estate agent and also refer them to all my clients and friends/family. They have never let me down when it has come to getting a transaction closed on time. When someone asks me who would you recommend? its a no brainer for me to send them to The Monroe Team!

  • Review 7 (2023-11-02 - Rating: 5)

    Jordan was absolutely fantastic and took care of any and all of my worries and anxieties. If I had to go through this process again, I wouldn’t want to work with anyone else on a mortgage. From start to finish he was involved, informative, and went above and beyond to mitigate any problems before they could ever become one! He is literally the best!

  • Review 8 (2022-05-07 - Rating: 5)

    Jordan and his team were such a joy to work with! Home buying can be a stressful time with plenty of concerns and unknowns. With Jordan and Marguerite’s leadership, guidance and communication we thoroughly enjoyed our home buying experience. Highly recommend!

  • Review 9 (2021-01-12 - Rating: 5)

    Jordan and Marguerite were awesome to work with on my home mortgage refinance! They made everything super simple for me and got me a great new rate to help me with monthly payments. They were great at communicating and keeping me up to date on loan progress. I can’t recommend them enough!

  • Review 10 (2022-05-06 - Rating: 5)

    We had a great experience with Jordan and Marguerite. Their communication, professionalism, and attention to detail was great! I never wondered where we were in the process. They kept us updated with Tuesday updates and additional phone calls. We are thankful for their help on buying our country home.

  • Review 11 (2022-05-06 - Rating: 5)

    Jordan and his team were super helpful in getting my husband and I ready to purchase our first home. We were very nervous and didn’t think we were in a good place to get started, but threw some confidence building and pulling together some documents, we were able to create a plan and execute it. The team also helped us secure an amazing realtor, Jenn Bacak, and we were able to complete the process in only a few months. Definitely recommend talking to Jordin and his team even if you feel like you are not ready yet, you can start by creating a plan!

  • Review 12 (2022-05-12 - Rating: 5)

    Jordan and Marguerite have helped me three separate times with mortgage lending, and each time theyve been nothing short of exemplary. Ultra-responsive, kind, and going beyond the expectations Id have for anyone in this part of the home-buying/re-fi process, even working after hours.Jordan has a good way of putting the complicated math/numbers into more easy to use terms, and helps lay out all the options for you, making the process of lending, re-fi, etc. a LOT less stressful. Great local team!

  • Review 13 (2022-05-06 - Rating: 5)

    Jordan, Marguerite and the team were so helpful throughout out the process. They were responsive and considerate in replying and clearly wanted to ensure our questions were answered.After the purchase there was a follow question and small issue (in no way down to the team I must add) - Jordan and Marguerite facilitated us getting that resolved with no question or pause. Truly superb service. Genuinely grateful for their support

  • Review 14 (2022-05-11 - Rating: 5)

    My husband and I have used The Monroe Team at Legacy Mutual Mortgage twice now, and we cant recommend them enough. They went above and beyond to make sure we got the house we wanted at the best rate possible. To say that they exceeded our expectations is an understatement. They always had prompt communication and would answer our questions all 7 days of the week. You cant go wrong with The Monroe Team!

  • Review 15 (2022-05-06 - Rating: 5)

    Couldn’t be happier with the Monroe Team! My wife and I did not know much as first time home buyers and were very nervous about the mortgage process. Jordan and his team made us feel very comfortable and informed keeping us in the loop every step of the way. We also learned ALOT during the process from them. It wasn’t like they just made all the decisions and said “here you go”, they really helped explain things for us as well and made us feel great about our buying our first home!

  • Review 16 (2022-05-07 - Rating: 5)

    Jordan and Marguerite were amazing to work with. We have a tendency to move every few years and this the team we call every time. They are very knowledgeable, professional, and can close faster than anyone we’ve worked with.

  • Review 17 (2024-01-23 - Rating: 5)

    Jordan is amazing! He refinanced my home for me. Throughout the years I consistently reach out for any advice I may need. He is truly the only one you should speak to. Thank you!!!

  • Review 18 (2022-05-06 - Rating: 5)

    From start to finish, Jordan and Team provided exceptional service in a timely manner. We were well informed of our options and never felt intimidated to ask a question about something we didn’t understand.The team genuinely expressed a level a care that I wasn’t expecting and I will happily utilize them again if I ever have the need.

  • Review 19 (2022-05-06 - Rating: 5)

    We were very pleased working with Marguerite and everyone we dealt with at The Monroe Team / Legacy Mutual. They walked us through the entire process and were able to answer all of our questions and put our minds at ease throughout.

  • Review 20 (2022-06-15 - Rating: 5)

    Jordan and his team were great! Very informative through out the whole process which was long for us but they were always courteous and fast at answering all the questions we had. My husband and I highly recommend them!

  • Review 21 (2022-05-06 - Rating: 5)

    Jordan and his team were AMAZING to work with. They got our loan done quickly and the communication was perfect. I’d definitely work with him again.

  • Review 22 (2022-05-06 - Rating: 5)

    We refinanced our house and did a cash out to do renovations. The process with Jordan and his team were incredibly easy and fast. Absolutely recommend.

  • Review 23 (2022-05-06 - Rating: 5)

    The Monroe team made my refinance a breeze. They were very helpful and thorough. There were no surprises and we closed on time.

  • Review 24 (2022-05-06 - Rating: 5)

    Jordan and Marguerite were extremely helpful throughout this process, listening to any concerns, clarifying and answering questions and we’re easily accessible! Well done!!

  • Review 25 (2022-05-06 - Rating: 5)

    Working with legacy could not have been better! Their team was very responsive and made the home buying process easy to understand and navigate. I would highly recommend using them.

  • Review 26 (2022-12-17 - Rating: 5)

    They were excellent and always responsive. I often asked questions as a FTHB and never once felt like I was being judged. Great people and great team.

  • Review 27 (2023-08-29 - Rating: 5)

    Great organization! Most of all they are honest, upfront, and they work for you to ensure a smooth process fromt start to finish.