The Masterman Dail Group at Guaranteed Rate

Located in Houston, Texas

Address: 3838 Oak Lawn Ave Suite 800, Dallas, TX 75219, United States

Phone: +1 214-549-9400

Rating: 5

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Latest AC Repair Services in Houston

Comments

Review 1 (2024-06-06 - Rating: 5)
Shane’s team has been great to work with. They’ve very communicative and answered questions after hours to make sure we got the lowest rate possible. That’s not something you’d get with a big bank and we are so appreciative he saved us money. They’re good people. Highly recommend!

Review 2 (2024-03-29 - Rating: 5)
Working with Shane was an absolute pleasure from start to finish. His professionalism, expertise, and dedication to finding the best mortgage solution for me were truly commendable. Shanes responsiveness to my inquiries and his willingness to go above and beyond to ensure a smooth process exceeded my expectations. I highly recommend Shane to anyone in need of a reliable and knowledgeable mortgage agent. Thank you for your outstanding service!

Review 3 (2024-04-10 - Rating: 5)
My experience with Shane, Jake and the entire team at Masterman Dail was outstanding. They offered great rates and were extremely communicative throughout the process. They are experts at what they do and they patiently explained everything clearly, ensuring I fully understood each step. Their dedication to going above and beyond made me stand out to the seller, and their efficiency led to closing in record time. It’s a breeze to work with them!

Review 4 (2024-07-30 - Rating: 5)
I have personally used Masterman Dail for my mortgage needs. I have also worked with them to provide insurance protection for their clients at closing. If you are looking for competitive pricing and friendly competent attention, you can’t go wrong with Shane, Kristin and the rest of the team.

Review 5 (2023-10-30 - Rating: 5)
Shane and his team are the best of the best! As a real estate agent, I ensure that I refer my clients only top-notch vendors. Shane is always at the top of my list of lenders! He has proven time and time again to provide quality service and excellent communication to all parties throughout a transaction. Shane takes the time to really understand his clients financial situation, and provides options to position them well in the home-buying process (especially in competitive scenarios). Hes honest, creative, and an expert at what he does!

Review 6 (2023-01-12 - Rating: 5)
Incredible experience working with Shane, Jake, and team at Masterman Dail. Everyone I interacted with was friendly, professional, knowledgeable - and not to mention patient with all of my first time home buyer questions! The process was incredibly smooth and we were able to close very quickly before the end of the year. I was also able to secure the best rates on home insurance through Guaranteed Rate as well. I highly recommend working with Shane and his team!

Review 7 (2023-08-01 - Rating: 5)
I just had the pleasure of teaming up with Shane as the lender for one of my clients and it was an awesome experience! Shanes problem-solving skills were off the charts, and he tackled every hurdle with ease. When we hit unexpected roadblocks, he had it all under control. Not to mention, his communication game was top-notch - always prompt with updates and super clear with explanations. If you need a lender who knows how to get things done and keeps you in the loop, Shanes your guy.

Review 8 (2023-02-14 - Rating: 5)
Shane and the team at Guaranteed Rate are amazing. They move very quickly, are extremely transparent and trustworthy, and they get the job done making it as painless as possible. We couldnt be happier with our experience becoming homeowners!

Review 9 (2021-12-15 - Rating: 5)
Exceptional experience!!The Masterman Dail Group is amazing and they make the process so easy. Shane and his group are very knowledgably and super responsive. They kept me updated on my app status via text and email, were proactive in helping me get the documents they needed (awesome!), and overall just did an amazing job. I highly recommend using The Masterman Dail Group, they deserve 10 stars out of 5! Im extremely pleased with my refinance and will use them again in the future.

Review 10 (2022-01-21 - Rating: 5)
My wife and I refinanced our home with MDGroup. Shane and the team are excellent at what they do. I couldn’t be happier with the level of service and care we received each step of the way. They really make the process smooth and easy. I would happily recommend them to anyone looking to buy a new home or refi an existing one.

Review 11 (2019-06-07 - Rating: 5)
Shane made my mortgage/closing process super easy. They are extremely client-oriented focus. Very personal and always available to provide advise and updates. As a management consultant , I can tell the Guaranteed Rate group lead by Shane brings a top notch service. Highly recommended

Review 12 (2020-05-06 - Rating: 5)
Kristin is amazing. Trust her 100%. We bought a new construction home and there were incentives for using their internal mortgage company. However, we wanted to get a quote from Kristin as well as she was our real estate agents recommended loan expert. In the end it turned out she could not compete with the incentives that were offered by the builder so she told me to use them instead. Extremely rare to find honesty like this in the financial world. She even walked me through the other quote to help me understand it more. Most people after knowing they wont get your business wont give you the time of day but she went above and beyond to help us knowing that she wasnt going to write the business. Top notch service and you will be well taken care of with Kristin. 10/10

Review 13 (2019-05-24 - Rating: 5)
What impeccable service! From the very start to the very end...not only with closing IN ADVANCE, the entire process working with Kristin and her team was such a delight! From making sure I received the most competitive rates to walking me through the entire process...if every experience was as easy as this experience ...I would want to buy a home every year! Highly recommend the team and think that if you’re in the market and don’t know where to start in regards to a mortgage broker - start here so you can experience the great support that I did. Highly recommend / Five stars!

Review 14 (2023-02-16 - Rating: 5)
I’ve worked with Kristin and Shane on many transactions and cannot recommend them enough. They are true pros, honest and do a great job from contract to close. 5 stars all the way!

Review 15 (2020-01-13 - Rating: 5)
We’ve worked with Shane and team three different times in the past two years now. Each experience has been seamless, painless, and exceeded our expectations. They bring true concierge service and creative thinking - we can’t recommend them enough! They’re phenomenal partners to have!

Review 16 (2019-06-25 - Rating: 5)
I have been using Shane Masterman of the Masterman Dail Group for the better part of 8 years, and now by association, Kristin Dail. I can say with enthusiasm that this team surpasses every other lender out there with their professionalism, their creativity and complex problem solving, responsiveness, and exceptional rates. For those looking at the “box box” internet lenders lured by the promise of low fees, I urge you to read the fine print and anticipate hidden language, hidden fees, and a representative who likely just worked the Nordstrom cosmetic counter 2 months prior. In this market, it takes a true understanding of the exceptionally complicated intricacies that come from decades in the business, and a team in the background that makes everything work flawlessly. It takes constant communication, a stellar stable of appraisers who are experts in navigating difficult InTown market, and a dynamic can-do attitude that just gets it done, each and every time. I’m consistently referring them to fellow agents who are faced with a deal that is tanking because the lender isn’t at the top of their game, only to hear rave reviews of how Masterman Dail pulled it off, closed it in record time, and their clients are not only relieved to realize their dream, but loudly applause their meticulous service. As an agent who does a lot of volume and sells luxury homes as well as small budget investment properties, I can say with certainty that my career, and my goals would never have reached this pinnacle without Shane by my side. He and Kristin are the BEST of the BEST, and I have and will always be a very loyal client, and grateful to them for their service to their clients and their community. TOP NOTCH!

Review 17 (2024-05-19 - Rating: 5)
Kristin, Jake, and the rest of the team were always quick to respond, very thorough, and went above and beyond to support me through the lending process. I highly recommend!

Review 18 (2019-06-06 - Rating: 5)
I never knew that acquiring a mortgage could be so painless and quick. Shane, Kristin and their team really exceeded our expectations. My partner and I have purchased homes several times before, but this was the best experience, by far. Thank you!

Review 19 (2019-11-26 - Rating: 5)
Masterman Dail Group is by far the best lender in Dallas! They knowledgeable, responsive and ALWAYS available throughout the home buying process. I cant imagine our close going smoother - all thanks to MD Group!

Review 20 (2024-10-16 - Rating: 5)
This was our second time working with Masterman Dail Group and just like the first we were taken care of from the start.

Review 21 (2021-01-07 - Rating: 5)
I had great experience working with the MDGroup. They lead you through the process in a transparent and very clear way. I was able to contact them and ask questions at any time with a very prompt and clear response. Great people to work with. A masterful operation. I recommend them very highly!

Review 22 (2019-06-24 - Rating: 5)
Cant brag on this group enough! Kristin was a huge help and provided great service. I couldnt of asked for a better group! Absolutely recommend them, bar none. They were great to work with and will definitely be using them in the future.

Review 23 (2021-09-21 - Rating: 5)
Masterman Dail Group at Guaranteed Rate was superb to work with. I am so appreciative of the great communication, and positive encouragement along the way. Thank you!

Review 24 (2024-04-01 - Rating: 5)
Great experience! Highly recommend to friends and family. Made the process of buying first home super easy!

Review 25 (2024-10-12 - Rating: 5)
10 out of 10 would suggest Jake and the whole Masterman Dail team!

Review 26 (2019-10-17 - Rating: 5)
Masterman Dail Group is FANTASTIC to work with! I would highly recommend them to family and friends. Organized, punctual, communicative and friendly. THANK YOU for your help!!!