The Hicks Group - Clear Modern Mortgage, a division of American Pacific Mortgage NMLS 1850
Located in Houston, Texas
Address: 5220 Spring Valley Rd suite LL 20, Dallas, TX 75254, United States
Phone: +1 972-977-6644
Rating: 4.6
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Mortgage lender
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2017-09-09 - Rating: 5)
Brent and his team made this first time homebuyer feel like I was their only client. No matter how many stupid questions I asked, they always were willing to answer, and hold my hand (well not literally) to walk me through the process ---I think that they would have held my hand if i had asked.I had some unforseen- health issues arise during the process, and Brent and his team did everything they could to make sure that my process went through without any problems.I can assure you, I will you Brent and his team in the future for all my home buying needs. -
Review 2 (2017-10-12 - Rating: 5)
In early August wed found our new home, only the sellers wanted the deal done by the end of the month -- in 21 days.We contacted three mortgage providers, First Choice among them, and were immediately impressed!They were the first to get back to us, and the first to show us a plan to close in 21 days -- all while we were traveling out of state!Brent and his team are literally awesome.From the first conversation they outlined what needed to happen, what they needed to do, what they needed from us, and when, and never was there even a hitch in the process.They even had someone attend our closing, thanks Brittany -- to make absolutely certain everything went smoothly.They made it seem effortless.If youre looking for a great mortgage team, as well as a great mortgage rate, then First Choice is really your only choice. -
Review 3 (2018-09-30 - Rating: 5)
I HIGHLY recommend Brent & the Hicks Group for anyone thats trying to get a mortgage! Before my wife & I worked with Brent we were denied by THREE different lenders for various reasons. We had pretty much given up on the whole process. Our realtor put us in touch with Brent just to see if he could possibly help. Brent stepped in and got us approved almost immediately. Brent is very knowledgeable which helped him counter any issue that came up along the way. He was constantly in contact to help guide us through the whole process. I actually understood all of the documents that we signed at the closing table because he simplified everything in advance. I wish I could give them more than 5 stars! -
Review 4 (2017-07-01 - Rating: 5)
Brent and the First Choice team were wonderful to work with during our recent home closing. I found them to be extremely knowledgeable and reactive in all circumstances. It really makes the mortgage experience so much easier when you have a team that makes short work of it for you. Eric Butler is amazing. We have worked with him before and followed him over to First Choice. Thank you, First Choice for making it happen for us and for making sure that we were well cared for in the process. You guys are the best! -
Review 5 (2015-04-15 - Rating: 5)
Brent has been awesome to work with. He was quick to respond, set my expectations and walked me through every part of the loan process. His team was highly professional and motivated to get the job done quickly. I am extremely happy with my experience with Brent and his team.In general, if you are able to provide them everything they ask for in a timely manner their team can work quickly for you. -
Review 6 (2020-12-30 - Rating: 5)
I highly recommend Alan Hardan, Senior Loan Officer, for Cardinal Financial. He is easy to work with and knowledgeable. Alan walked me carefully and accurately through every step. The online secure portal experience was easy and efficient. Alan was always patient and genuine and provided detailed explanations of all my questions. He always picked up the phone when I called or called me back within a day, even if I didnt leave a message. I scored a great rate to go along with the great service. -
Review 7 (2017-09-25 - Rating: 5)
Eric, Justin and the team were extremely helpful and professional when it came to our family securing a loan for our first house in Rowlett, TX. Right away you know you are working with knowledgeable people that take care and pay attention to your needs regardless of this being your first experience or not. The team earned our trust and they delivered on a highly efficient process from start to finish. From the time our offer was accepted, we closed in less than 30 days and the close itself was very stress free from the lender side of the equation. I highly recommend this group for their expertise and approach with customers in the home buying and lending process. -
Review 8 (2015-04-20 - Rating: 5)
Ive been burned by lenders in the past who promised an accelerated delivery date in order to get your business only to drop the ball and cause a moving date to push out. Not so with Brents team. Not only did they get our loan approved in an extremely accelerated time, we were kept up to date with tracking metrics throughout the entire process. There were no black holes when the loan package goes to underwriting for approval. The constant flow of communication helped us understand exactly what the lenders needed to help them get the loan approved as well as showed us that they were working hard to get everything lined up for us.I never once felt like I was just another case number to First Choice, but rather a treated with a personal touch Ive never seen before with a financial institution of any size. Brent even showed up to our closing in person to make sure everything went smoothly; which it did, funding within a couple of hours after closing.I can tell you for sure that I will be going with Brent and First Choice from now on for any future home purchases. -
Review 9 (2017-08-21 - Rating: 5)
Amazing Group to deal with!Ive used The Hicks Group for my last two transactions both a refinance and purchase. They went above and beyond to close my refinance within 21 days of opening my order. On my recent purchase they kept me well informed, and worked through underwriting conditions on a Saturday to insure a timely closing. Id definitely recommend them to anyone looking to buy or refinance a home. -
Review 10 (2021-04-22 - Rating: 5)
Recently did refinancing with Cardinal Financial, worked with Lauren Nguyen as a company officer and several other people. Good overall impression, they demonstrated patience, flexibility and good understanding of my needs. Closed the deal successfully, I was able to save some money with reasonable paperwork burden. -
Review 11 (2020-04-17 - Rating: 5)
With recent COVID events, I had two attempts for a loan that went to loan approval to be told that money was not available at the last minute in this environment. I was referred to Justin and since we were two weeks from the scheduled closing date, he immediately went into action. He was able to identify a Freddie Mac loan for me and walked me through the necessary details to qualify for this loan in 8 days. End result, we closed over a week early with a fantastic loan rate of 3.375% in April 2020. Without Justins efforts we would not have been able to close on this home. -
Review 12 (2020-12-17 - Rating: 5)
We had a great experience refinancing with Cardinal Financing. Alan Hardan was; Responsive, Patient and above all experienced. His experience was very evident in his explanations in that they were all backed up by his pointing out the section in which the answer could be found. This uncommon quality in this profession impressed me very much. Please look him up and experience what 5 service is like. -
Review 13 (2017-08-18 - Rating: 5)
Had started with another bank and they where dropping the ball and about to push closing date and had not even sent my paperwork to underwriting. After speaking with Eric i got preapproved within minutes and within 14 days we closed on the home. They have a dedicated team at first choice and even when having questions on the weekend i would get call backs. Would recommend to anyone buying a home or wanting another qoute. -
Review 14 (2017-10-20 - Rating: 5)
Highly recommend checking out Brent and his team if youre shopping for a lender. He helped us get preapproved of a holiday weekend and closed in less than a month. Excellent communication from everyone on his team made the process super painless. His extra touches throught the process made us really feel like a customer rather than just a number at a larger bank. -
Review 15 (2021-03-29 - Rating: 5)
If you are going to refinance, you couldnt wish for a better consultant than Igor Silva. He is not only extremely knowledgeable but he is also friendly and helpful. Mr. Silva helped me throughout my entire refi and made, what I thought was to be very scary, a rather easy and pleasant experience. Hes the best!!!! -
Review 16 (2017-08-30 - Rating: 5)
Brent and Eric with First Choice Loan made buying a home easy. They made the process as smooth as possible throughout the process of buying my home. They have amazing customer service, and were extremely helpful throughout the whole process. -
Review 17 (2017-05-03 - Rating: 5)
Beast loan team I have ever worked with! They were always accessible, made my loan process as easy as I have every had plus they helped with every step of the loan. Brent and his team are the best! -
Review 18 (2020-12-10 - Rating: 5)
Lauren was awesome. Nothing I do is ever simple yet she patiently guided me through the loan process. Even my weird issues never slowed her or caused a problem. Cant recommend Lauren highly enough. -
Review 19 (2020-12-11 - Rating: 5)
Our Loan Officer was genuine, knowledgeable and easy to work with, David Appler. All employee interactions were pleasant. We are glad we refinanced with Cardinal. -
Review 20 (2017-04-27 - Rating: 5)
Ive purchased a few houses and this has been by far the smoothest process. I actually enjoyed this process unlike my others. Thats no accident. Kudos to the Hicks Group for such a great delivery. -
Review 21 (2017-07-13 - Rating: 5)
The Hicks Group was wonderful to work with! Everyone on the team was extremely professional and helpful. I would highly recommend them to all of my friends. -
Review 22 (2016-10-16 - Rating: 5)
Brent went above and beyond to help get me the best rates on my mortgage. Id definitely recommend him and his team! -
Review 23 (2021-01-02 - Rating: 5)
Very fast friendly and explained everything with cost. I went to a different place first and felt like I was getting lied to and the run around so then to Cardinal Financial. No stress from them at all -
Review 24 (2017-08-21 - Rating: 5)
Excellent staff!!! Made our First home purchase stress free. Readily available at all times to answer any and all questions. Always kind and patient. Would recommend!!! -
Review 25 (2015-01-08 - Rating: 5)
The Hicks Group at First Choice are the BEST! I love working with Brent and his team! A++++++++++++ -
Review 26 (2021-05-06 - Rating: 5)
Great place, was able to save us money on our payments and refinance us when our old mortgage company said it wasnt possible for us to refinance. -
Review 27 (2017-05-19 - Rating: 5)
Brent and team have helped me through a couple home purchases now, will be back in the future. Thanks Brent. -
Review 28 (2021-01-04 - Rating: 4)
Very professional and responsive made the transaction extremely pleasant. -
Review 29 (2015-03-31 - Rating: 5)
Absolutely the best mortgage service in the business! -
Review 30 (2017-09-14 - Rating: 5)
Great enjoyable people to work with, very clear and honest from the beginning. -
Review 31 (2017-05-24 - Rating: 5)
Fast easy and great service/communication. -
Review 32 (2017-07-06 - Rating: 5)
Great experience and professional service from start to finish