Texell Credit Union

Photo of Texell Credit Union

Located in Houston, Texas

Address: 875 W Whitestone Blvd, Cedar Park, TX 78613, United States

Phone: +1 855-773-1604

Rating: 4.7

Services

  • Drive-through
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Mortgage lender
  • ATM
  • Bank
  • Financial institution
  • Credit union

Photos

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Comments

  • Review 1 (2025-02-28 - Rating: 5)

    Sam Camacho and Rochelle So have been amazing every time I have gone into the Cedar Park branch. All the staff are great, but they are my favorite! I really hope they bring a Texell Branch closer to the Liberty Hill or Burnet area.

  • Review 2 (2025-02-05 - Rating: 5)

    This is the greatest place to bank at. I have had nothing but positive things to say about loans and credit cards and everything helping me better my life and my financial status with Sam Camacho. He is the best just walk in and ask for him by name and he can help walk you through the process of anything you need done.

  • Review 3 (2025-02-04 - Rating: 5)

    William at the Cedar Park Texell has amazing customer service. He understood what I needed, talked to me about the credit card and the point system and helped me understand how the point system worked. He stayed communicating with me during the whole time I was there! All in all William F. was really helpful!

  • Review 4 (2024-12-14 - Rating: 5)

    I couldn’t be happier with Texell Cedar Park as my bank of choice. As a small business owner, they’ve been there for me every step of the way. From the friendly greetings I get every time I walk in to the exceptional service I received when applying for an auto loan, they never disappoint. After the dealership claimed they could offer me the best rates and ended up shotgunning my credit with 12 hard inquiries, I realized it was time to go where I should have gone from the start—Texell. Sam Camacho made the process fun, easy, and stress-free while offering me HALF THE RATE of what the dealership had promised. Thanks to Sam’s above-and-beyond service, I was able to secure my dream truck. Huge shoutout to him and the Texell team for proving why they’re the best in the business!

  • Review 5 (2024-11-27 - Rating: 5)

    Sam and Rochelle were incredibly helpful for when I was opening up an account. I just turned 18, so opening a bank account and taking out loans is very scary. They did an amazing job making me feel welcome and helping me through the process! If I could give 10 stars I would!

  • Review 6 (2024-11-29 - Rating: 5)

    The employees here are always helpful, attentive, and care about my needs. They take the time to answer any questions I have in detail, and they make me feel like a valued guest. I love this Texell branch!-Lina(Translated on behalf of my mother)

  • Review 7 (2024-11-20 - Rating: 5)

    I had a fantastic experience at Texell Credit Union in Cedar Park! The staff was incredibly knowledgeable and friendly, making the process seamless and enjoyable. We opened three accounts for our children, and the team went above and beyond to ensure it was a memorable and fun experience for them. I truly appreciate the effort they put into making financial matters engaging for the whole family. Highly recommend Texell Credit Union!

  • Review 8 (2024-10-29 - Rating: 5)

    I love the people at Texell! I had an account issue and Mrs. Sarah Pinedo was such a great help in helping me figure out the mistake I made with one of my accounts. She reassured me that everything would be ok and that she would look into what happened! She was pleasant, kind, knowledgeable, patient, and very polite! It’s always nice to know that no matter what branch you go into the representatives are amazing!

  • Review 9 (2025-02-20 - Rating: 5)

    Rochelle always gives me the best service and goes above and beyond! Im so grateful for Texell.

  • Review 10 (2025-01-04 - Rating: 5)

    Greetings everyone,PROS::Great Atmosphere, very friendly, convenient (NOT way back in the woods somewhere 😊), exceptional customer service...*ALL* of the employees are very helpful & nice, however, #Rochelle has been far beyond expectation since I had first joined here! Thank you All!_________________________________________CONS::It gets pretty hot 🔥 in Texas!! ✌🏽☺️ Stay Kool!!

  • Review 11 (2024-11-14 - Rating: 5)

    Very friendly services and great rates. I was shopping for an auto loan in summer of 2024 and they offered the lowest rate options than all other banks and credit unions nearby. Sometimes they have good promotions for opening up accounts for example last month they were matching up to $20 of what you put into your account.Overall I like the people here and like coming in person to the branch. Much more personal vibe than a large bank like Chase.

  • Review 12 (2024-09-17 - Rating: 5)

    Sam and Rochelle at Cedar Park branch are amazing。Both of them are super friendly and professional. Sam help me setup my account, explains all of the benefits when I try to get different accounts and credit card. I have a wonderful experience and will ask my family members to have a new account here.highly recommend to own a account here.

  • Review 13 (2024-12-27 - Rating: 5)

    Sam is THE backbone of this establishment. He is ALWAYS coming through for me and my family. It is so refreshing when were able to speak to a human and not just some bank person. I can tell he actually wants to help us with all things bank related. I will be an avid Texell customer because Sam goes above and beyond every time!

  • Review 14 (2025-02-03 - Rating: 5)

    Sam Camacho has been our go to for the last 4-5 years. He is more than a banker, he has your best interest in mind and gives you many options. We dont even interact with the whole rest of the bank we just go to Sam.

  • Review 15 (2024-12-10 - Rating: 5)

    Sam or Samuel Camacho at Texell called me during my FMLA due to a hip replacement surgery. I actually had time to speak to him and all I can say is…Sam has been a Godsend to me and my husband!Texell has been my bank for a minimum of 40 years…my parents and 2 sisters are also members, my parents for 44 years having the longest run! Texell has always been good to my family…BUTSam has gone above and beyond! After reviewing our accounts and our auto loans with other organizations, Sam was able to save us hundredS of dollars a month by moving our auto loans to Texell. And when I say hundredSSSS. I mean hundreds!My husband and I both travel and most recently we were in a jam needing to complete a wire transfer for a new home…guess what…once again Sam to the rescue!Sam thinks I’m joking (probably) when I tell him that my husband and I think of him as a good friend and honorary family member but we are completely serious.Sam has gone out of his way not just to help us with our finances but even called after my hip recovery to see how I was feeling and to ensure that we were happy with the changes!!You just do NOT see this type of customer service anymore! Sam is a GEM!

  • Review 16 (2024-09-13 - Rating: 5)

    Best credit union in the Austin area. Excellent customer services with great information. Sam and Rochelle go above and beyond to make sure you are satisfied. This credit union is in Cedar Park, make sure you go invest your money with Texell.

  • Review 17 (2023-12-05 - Rating: 5)

    I arrived to Texell Credit union to open a checking account and receive my paperwork for changing my work direct deposit. Jennifer Montey was opening the doors as they opened at 10am and immediately noticed I was a bit lost when I entered. She assisted me right away.She checked me in and put in all my info on the kiosk, showed me where to sit and wait.Then when the service providers were busy at the moment, she took me into her office where we opened my new checking account.She swiftly printed out my debit card despite technical difficulties with the printing machine and was able to get me on my way as fast as possible. Even offered me a cold crisp water as I waited.She’s kind, friendly and has a great smile.This was my first interaction in person with a Texell branch and I am super happy to be switching all my accounts over. Jennifer, you rock

  • Review 18 (2024-08-27 - Rating: 5)

    Came in to the Cedar Park Texell Branch this afternoon. Rochelle was a great help. I just needed to deposit some cash but she pretty much took care of all my needs even some I wasn’t aware of. Great service. Also everyone at this branch is always professional and greets you kindly when you walk in.Thanks Rochelle and thank you Matthew.

  • Review 19 (2025-01-02 - Rating: 5)

    Great bank & Staff!I went in for 1 thing only& Rochelle So assisted me with about a handful of other parts of my account that I have not been utilizing!Great experience! And a great bank!Thank you Rochelle!

  • Review 20 (2024-12-24 - Rating: 5)

    I m so excited that I came in to Texell credit union. I was going to take my two cds out and instead opened one certificate thanks to Rochelle So s professional help!! Thank u!

  • Review 21 (2024-10-01 - Rating: 5)

    Went it for a loan on a new vehicle and had a great experience. Sam was a great help in helping me apply for the loan. Top class all the way. Will go back and work with him again as my wife is in the market for a new vehicle as well.

  • Review 22 (2024-12-06 - Rating: 5)

    All the staff at the cedar park branch are always so friendly and helpful. I have been banking with texell since I started adulting and they have helped me understand every step of loans, car financing and credit cards without judgement on my lack of financial knowledge.

  • Review 23 (2024-12-04 - Rating: 5)

    Happy Holidays just wanted to send a shout out to Texell CU in Cedar Park, I would like to the staff there,know I really appreciate you guys for taking care of my banking needs,I move to Leander 5 years ago and became a member,you guys are a great team I Love you guys,keep doing what you do,you guys have amazing customer service.Tyrone Mitchell

  • Review 24 (2024-06-29 - Rating: 5)

    Sam Camacho and Rochelle So, at Cedar Park branch are amazing, Sam was walking by and overheard some of my concerns and immediately took me to his office and helped me and let me ask all the questions I wanted. I did not feel rushed at all, Sam was very patient and polite. Sam also went the extra mile and taught me about my credit card reward points that I had no idea about. He helped me redeem my points and walked me through the app so I knew exactly how to do it myself next time. Miss Rochelle So was very polite and caring, she made sure I understand everything before I left and made sure all my questions were answered. I highly recommend this branch location they are so welcoming and polite even the young gentleman William who was my customer service representative at the front. Very friendly smile and polite. I appreciate everyone. TOP NOTCH SERVICE.

  • Review 25 (2024-10-01 - Rating: 5)

    I had the pleasure of working with Sam Camacho and our experience was amazing. He was so professional yet warm and had great customer service . He has earned our trust for life.

  • Review 26 (2025-01-28 - Rating: 5)

    I had an amazing experience at texell ! The staff were incredibly friendly and welcoming, especially Samuel, who was so helpful and went above and beyond to make sure I had everything I needed

  • Review 27 (2024-11-14 - Rating: 5)

    Sam is the man!! Helped me out getting my account all set up.. really friendly staff! Highly recommended to anyone looking for a great credit union.

  • Review 28 (2025-02-24 - Rating: 5)

    I appreciate Rochelle’s help with my account questions, she has provided great services.

  • Review 29 (2024-12-26 - Rating: 5)

    The last few times i have came here, shelly cruz has been such a great help, pls treat her like she treat texell members!!

  • Review 30 (2024-09-19 - Rating: 5)

    We had the pleasure of working with Rochelle at the Cedar Patk location. She was very knowledgeable, personable, and patiently answered all of our questions.

  • Review 31 (2025-01-31 - Rating: 5)

    Rochelle So is the absolute best. Always extremely friendly and will go out of the way to assist.

  • Review 32 (2024-06-28 - Rating: 5)

    Rochelle (I think I spelt that right) greeted us at the door when I went to get my first account set up. She then sent us to Sam. Sam was really nice and made sure things didnt get too uncomfortable and is overall a great and funny worker. Matthew was also very nice and welcoming! It was overall a wonderful experience!

  • Review 33 (2024-05-21 - Rating: 5)

    Sam is absolutely wonderful! Hes knowledgeable and friendly. Sam walked us through the account setup, and let us know all the benefits of the different accounts we were looking at. The experience felt like how banking used to be, before everything was big banks and credit scores. Its personable, and Sam makes sure youre not treated as a number. Would absolutely recommend!

  • Review 34 (2025-01-14 - Rating: 5)

    Sam, was wonderful today he went above and beyond. Thank you Sam for getting us in touch with the Insurance company.

  • Review 35 (2024-06-27 - Rating: 5)

    Rochelle and Sam took great care of us. My daughter opened up her first bank account. They educated her on what a bank account is used for, the options available, and set her up for success. I highly recommend paying them a visit if you are looking to open a checking, savings account or a loan. Great people at a great business!

  • Review 36 (2024-07-24 - Rating: 5)

    Texell Credit Union in Cedar Park, TX has been my go-to for banking. The staff is professional and helpful. I appreciate their reliable financial advice and user-friendly online banking system. It’s been a smooth journey with them so far. Solid 5 stars.

  • Review 37 (2024-07-22 - Rating: 5)

    I was very happy with the help and service I received from Texell. I worked specifically with Rochelle, Sam & Taneesha. They were very friendly, supportive and so easy to work with. I highly recommend using this branch.

  • Review 38 (2025-01-15 - Rating: 5)

    Samuel at the Cedar Park location was very knowledgeable. He answered all my questions and made the process fast and easy.

  • Review 39 (2024-04-08 - Rating: 5)

    Rochelle So was so friendly and very informative on incentives Texell provides (bonus points, credit building loans, other amenities).

  • Review 40 (2024-03-13 - Rating: 5)

    Let me start with, I love Texell. There are other options but, Sam, Rochelle and Sarah in cedar park make it almost impossible to not stay with them. Very friendly and always know me by name. I love this branch period. THEY ARE THE FRIENDLIEST team out there. They always have the answer to any random questions I have and are so quick to to call or dig to find what I need. Yall need to do your banking here at Texell Cedar park with Sam. Seriously the best.

  • Review 41 (2024-07-04 - Rating: 5)

    Sam has always been my go-to guy for anything I need there. I thought he was a manager, that’s how knowledgeable he is. TEXELL is a great bank and I will forever be a member and keep referring people I know to open memberships there.

  • Review 42 (2024-04-12 - Rating: 5)

    Rochelle So is so knowledgeable and helpful! She helps me to make my money work for me and get the most points. I have never had any bank personnel take such time with me, and explain everything. All of the staff are exemplary.

  • Review 43 (2025-02-28 - Rating: 5)

    Super rates, great accounts and investments! Matt was super; he greeted me as soon as I walked, helped me beyond my expectations, and introduced me to the other employees. He walked me through everything, I mean everything: procedures, investment and account option details, the website and app. I was all set up before leaving.

  • Review 44 (2024-03-09 - Rating: 5)

    Though this review is long past due, this year marks two years in which I have been a customer. My first experience with this credit union was marked with a positive one. First with Joy and Jamie and later with Rochelle, Jennifer, Amanda, and Sarah. Now there is a special person in which I would like to address and his name is Sam. Sam has been the front guy, the go to guy and the all around guy which happens to be the heartbeat of Texell. Upon my first meeting Sam, I found his positivity contagious, mannerism gentleman like and speech elegant.Though Texell changed their banking system online which I DO NO LIKE, there are many reasons to like this brick and mortar credit union as I come from one credit union which did not service their customers and gave grief for being their customers.Everyone who I have come into contact with has been so personal which feels like a second home. Thank you, White stone Texell, as you are my favorite place to visit, even if feeling down.

  • Review 45 (2024-09-17 - Rating: 5)

    Sam Camacho was extremely helpful in my experience at texell. Great communication and very personable.

  • Review 46 (2024-01-15 - Rating: 5)

    Want to make sure that the staff at the Cedar Park location are recognized for their professionalism and the manner in which they have worked with me and my family. They always greet us by our names as we enter the location. There is never a time that we feel like we are being rushed to finish a transaction, and always make sure that there are no questions about any and all transactions. If there are any questions, they take the time to explain what the reason is, and what the outcome of the transactions will be.At current, going through a family situation that does not allow me easy access to the location. Financial Service Specialist Sam Camacho has gone well above and beyond any customer service I have experienced at any other banking institution I have ever been associated. Assisting with issues pertaining to our Childrens accounts as well as my own, all while remote. Sam takes the time to make sure that he understands the situation and then offers a solution to the situation.In a world where corporate executives value how quickly tasks can be accomplished without thought of the customer on the other side of the transaction, Sam takes the time to understand the customers point of view and their concerns to get things as they are needed.I cant say enough good things about Sam and the others at this location. If you have a need to for a banking solution, I highly recommend stopping by this location and Speaking with Sam or someone from this location to see how they can help you and your family.

  • Review 47 (2024-12-09 - Rating: 5)

    Friendly staff who are always helpful. Definitely one of the best perks of living in Cedar Park.

  • Review 48 (2024-04-08 - Rating: 5)

    The staff at Texell is so helpful and friendly! I went in for a document and Rochelle helped me access it on the app. She also let me know how to redeem my bonus points for using my card. Definitely recommend them!

  • Review 49 (2023-12-18 - Rating: 5)

    Everyone is so nice and helpful. Sam Camacho helped me open my accounts, and I look forward to seeing Rochelle, Sarah, or anyone else working when I go in. They are always so helpful and are truly excellent people. I highly recommend for any of your banking needs.Customer Service 10/10Vibes 10/10

  • Review 50 (2024-04-22 - Rating: 5)

    Amanda and Rochelle are amazing! Could not ask for better people! All of the employees will greet you by name and be very communicative! I love this branch over others!

  • Review 51 (2024-12-18 - Rating: 5)

    Rochelle and Sam are excellent employees and the reason I stay with Texell.

  • Review 52 (2024-03-18 - Rating: 5)

    I come to this branch for about 90% of my business. I’ve been a member for 3yrs, first started in Bell county. Since moving further south, Rochelle has always been very clear, informative, respectful, dedicated and professional. She is a reason why I have progressed in my finances, thank you Rochelle!

  • Review 53 (2025-03-01 - Rating: 5)

    Great experience! Sam Camacho is always helpful and professional.

  • Review 54 (2024-04-20 - Rating: 5)

    The cedar park location and employees always go above and beyond to help and meet our needs. We went in this morning to move all assets to this institution and Sarah and Matt worked with us for over an hour to set us up with all the banking tools we needed. I cannot say enough about the professionalism and comfort level this team provided. Thank you Texell for being our new banking home.

  • Review 55 (2024-02-09 - Rating: 5)

    Texell Credit Union exceeded my expectations with their exceptional service. From the moment I walked in, the staff was friendly, knowledgeable, and eager to assist. Their commitment to providing top-notch financial solutions truly deserves five stars.

  • Review 56 (2024-02-17 - Rating: 5)

    I’ve been banking with Texell for 8 years and by far this is my favorite branch. The people at this branch are always so cheerful and helpful all the time. Mrs. So always giving me helpful tips to earn and save money every time I’m there.

  • Review 57 (2023-10-26 - Rating: 5)

    Every time I visit this branch I leave happy. All my questions get answered, if the answer is unsure everyone is sure to find out the Correct answer. From the Tellers, to Branch manager I appreciate every single one of them. I never leave feeling like I’m just a Member here but also a Friend. Truly love my Texell crew here in Cedar Park!! (Real member, Real review)!!!

  • Review 58 (2023-08-08 - Rating: 5)

    Rochelle and her manager were super nice and helpful. They informed me of a reward amount of over 100$ that I didn’t even know I had. Super sweat and made the whole process very easy. Definitely recommend Texell Credit Union!

  • Review 59 (2023-11-17 - Rating: 5)

    As a customer for years: I always appreciate how helpful, polite, and knowledgeable the staff is at the Cedar Park Texell branch. If you need help, ask for Samuel and he can definitely help you in a timely and professional manner. Keep up the great work with all the smiling faces! Thanks again.

  • Review 60 (2024-08-07 - Rating: 5)

    Texell in Cedar Park was really awesome! I had a great experience opening my account, and looking into the auto rates.

  • Review 61 (2023-07-31 - Rating: 5)

    Both my kids have accounts here - the kid account program is great at encouraging saving. But even better i how friendly and encouraging all the staff is! Rochelle, the woman and the desk, and Samuel, one of the managers always remember my kiddos and say hi, answer questions my kids come up with about money (explaining the concept of bank insurance for example to my 10yr old), and often give them a treat to make their bank visit extra special. I recommend this bank to parents for sure!

  • Review 62 (2025-02-05 - Rating: 5)

    Sam thank you so much for everything. Youve helped out a lot.

  • Review 63 (2024-06-17 - Rating: 5)

    Just came in to have a new card printed. Rochelle was the best and also made sure I knew about everything that is available to me with Texell. Thank you!

  • Review 64 (2024-04-11 - Rating: 5)

    Ive never banked like this before! All their staff is super friendly, shout out to Sam and Rochelle! Also, they answered ALL my questions with ease and courtesy. Top tier level banking experience. 👏

  • Review 65 (2024-03-10 - Rating: 5)

    Rochelle So was polite and provided me with helpful advice! Texell has had great customer service the entire time Ive had accounts with them!

  • Review 66 (2025-03-04 - Rating: 5)

    Great Bank, with great people who make you feel like youre one of the family. This is my go to place. The bank is filled with friendly, helpful people.

  • Review 67 (2023-09-07 - Rating: 5)

    Rochelle is always so sweet and helpful. All the staff is!They have awesome treats up at the desk when you come in, they know you by name. It really is like a family bank. I love it here!

  • Review 68 (2023-12-14 - Rating: 5)

    Exceptional experience! Very warm! I never thought Id enjoy going to a bank ever again! They even have restrooms! I never thought Id find a restroom at a bank! Everybody at the bank is very friendly! Thanks Rochelle and everyone for such a wonderful experience!

  • Review 69 (2024-09-03 - Rating: 5)

    Very open and welcoming environment and people. You can definitely expect personalized service here as their basic standard of service, and it only gets better from there.

  • Review 70 (2025-01-08 - Rating: 5)

    Sam and Rochelle they treat us like family. Highly recommend this credit union to others.

  • Review 71 (2023-08-22 - Rating: 5)

    From the first time I came in at the Cedar Park location two weeks ago, I was greeted and assisted by Rochelle. She connected me Amanda and Sam to assist me and provided with the solutions I needed. Thanks for the quick smiles, genuine service to help.

  • Review 72 (2024-01-15 - Rating: 5)

    Sam Camacho was amazing at the Cedar Park location. I was treated with respect. It was a wonderful experience, I wish I had used Texell earlier. A great decision.

  • Review 73 (2023-11-18 - Rating: 5)

    I would like to say that Rochelle was AMAZING! She was very knowledgeable and advised me about their first savings account product that currently has a 7% APY. I am very grateful for Rochelle.

  • Review 74 (2024-07-26 - Rating: 5)

    Signed up today and made my new bank!Super friendly, helpful and very informative.Thank you very much Sam and Rochelle!

  • Review 75 (2024-12-02 - Rating: 5)

    Lovely place to bank! representatives are always incredibly helpful!

  • Review 76 (2024-12-26 - Rating: 5)

    Great experience. Rochelle was a lot of help.

  • Review 77 (2023-09-27 - Rating: 5)

    Rochelle Sarah Sam and Amanda were extremely helpful in helping me setup a CD and Savings account. They answered all of my questions knowledgeably and thoroughly. Thanks for the great experience!

  • Review 78 (2024-09-10 - Rating: 5)

    Matt and Rochelle were soo helpful and friendly. Good energy here.

  • Review 79 (2023-06-20 - Rating: 5)

    Rochelle is absolutely fantastic..!! She has to me the most efficient, kind, and amazing person I have ever dealt with in a bank..!!🥰🥰 And, lets not forget Sam..!! 😃🙌.. Cedar Park is where its at..!

  • Review 80 (2024-04-01 - Rating: 5)

    Sam C. Helped me set up a bank account as well as come up with an easy plan to help my credit. He had an answer for every question I asked. Super friendly and professional.

  • Review 81 (2023-11-06 - Rating: 5)

    Texell always makes me feel valued as a customer. No matter my banking needs,Texell is there to help lend a hand and are happy to do so. I can always count on my Texell to be there for me. Texell is the better way to bank.

  • Review 82 (2024-07-04 - Rating: 5)

    I AM SOOOO SPEECHLESS WITH SAM, THE FINANCIAL SERVICES SPECIALIST. THAT GENTLEMAN WENT WAY BEYOND WHAT HE COULD OF DONE. MY EXPECTATIONS WERE MET. HE IS ADMIRABLE, KIND AND HE KNOWS HIS STUFF. HE WENT OUT OF HIS WAY TO HELP ME UNDERSTAND EVERYTHING I NEEDED TO DO. HE WAS VERY PATIENT. IM A SENIOR AND DONT KNOW TECHNOLOGY, BUT THANKS TO HIM I UNDERSTAND NOW. I FELT LIKE I WAS TALKING TO A FRIEND. I RECOMEND THIS BANK. THE CUSTOMER SERVICE IS EXCEPTIONAL! I WILL FOREVER BE GRATEFUL YOUNG MAN. THANKS FOR BEING THE WAY YOU ARE. I KNOW I CAN COUNT ON YOU FOR ALL MY BANKING NEEDS. YOU WERE SO SWEET. I WISH YOU THE BEST. LILY

  • Review 83 (2024-11-05 - Rating: 5)

    Very friendly employees and first-class customer service, Rochelle So thanks her for her help and advice. I will recommend this branch to anyone.

  • Review 84 (2024-12-12 - Rating: 5)

    Had some questions about an account. Quick and easy. Thanks for the help!

  • Review 85 (2023-07-20 - Rating: 5)

    This bank has the most friendly, kind and professional team. They are knowledgeable and have a can do prospective. We have done alot of business with them and it is always handled with care. I appreciate all they do.

  • Review 86 (2023-09-19 - Rating: 5)

    Went in as a new member, to open a checking/savings account, and was helped by one worker, Jennifer. She was great, was able to help me with everything and made the process very easy!

  • Review 87 (2023-02-15 - Rating: 5)

    Rochelle So did a great job helping me with my account. I really appreciate the time she took to help with my online experience. She went above and beyond.

  • Review 88 (2024-10-09 - Rating: 5)

    Mr. Camacho its awesome always a good attitude is a pleasure talking to him

  • Review 89 (2022-04-02 - Rating: 5)

    Set up an auto loan here in 2018 and am back again. Great service and the best rates. Kelly went above and beyond to help when the dealership was dragging their feet with paperwork. I would recommend everybody check out Texell. Will be setting up a kids checking account here too!

  • Review 90 (2024-12-23 - Rating: 5)

    Rochell is amazing and is always so helpful and nice

  • Review 91 (2022-07-01 - Rating: 5)

    When I first arrived at texell, Rochelle was extremely warm and welcoming, as well as informative. She gave me the information I needed to understand if the loan I was after was feasible. I hope texell realizes the potential she has.Steven Rodriguez went above and beyond to help me finalize this RV loan. He was very quick to act when hurdles arose and kept me informed at all times. He has a great personality and it showed throughout the process. I will definitely be consulting with Steven in regards to moving my accounts to Texell.Wes was also great to work with in regards to informing me of the insurance coverage opportunities texell was willing to offer me. I will be consulting with him as well.And last but not least, Sam Camacho was also very friendly and professional with his follow up calls to me regarding further services texell could offer my wife and I.Looking forward to continuing business with Texell!

  • Review 92 (2024-08-24 - Rating: 5)

    Excellent service, the employees know your name, and go beyond the limits to help you!

  • Review 93 (2024-03-20 - Rating: 5)

    I am very pleased with the Cedar Park branch of Texell. Rochelle is friendly, knowledgeable, and efficient. Matthew too.

  • Review 94 (2024-03-23 - Rating: 5)

    Rochelle helps me everytime and she is awesome. Sam is also fabulous!

  • Review 95 (2024-03-05 - Rating: 5)

    Anyone looking to open a banking account in cedar park I would recommend Texell credit union. Its the best bank I have ever used.

  • Review 96 (2023-12-12 - Rating: 5)

    Rochelle, Sara and Sam are ALL very knowledgeable, helpful, courteous! So refreshing to deal with people that are customer friendly and oriented!

  • Review 97 (2023-12-21 - Rating: 5)

    Rochelle, Sarah, Sam & Amanda are amazing to work with and are always happy & friendly. I would recommend this branch to anyone.

  • Review 98 (2023-12-06 - Rating: 5)

    I enjoy going to Cedar Park Texell because of the great customer service.Calling out Rochelle and Sam for their going the extra mile to help customers!

  • Review 99 (2021-09-14 - Rating: 5)

    First let me apologize to Texell CU. Some how I inadvertently, and unknown to me, until I just got on Google to rate another company, saw where I gave them a three star rating about a year ago. Again, I have no idea how this happened because my wife and I love Texell.At the passing of my father, they made the changing of accounts easy and they are always happy to help when ever I give them a call. The only complaint I have ever had was the length of time in line, whether inside or at the drive thru, one sometimes has to wait a little longer than I think one should. Sometime it seems as there isn’t enough teller help. But that is it and maybe I just need to learn to slow down a little! Honestly, with the other great service they give it makes the wait ok.Again, Texell I apologize for the 3 star rating when I only get 5 star service from you! I am proud to be a member.

  • Review 100 (2023-04-19 - Rating: 5)

    Rochelle in Cedar Park is awesome! Always an absolute pleasure to deal with… You can tell she really cares about us, the guests! 🙏

  • Review 101 (2024-12-24 - Rating: 5)

    I was warmly greeted when I walked in, Andy was friendly and very efficient in taking care of me and getting an account opened.I will definitely recommend Texell to others

  • Review 102 (2022-08-09 - Rating: 5)

    Great service! The lady behind the counter LITERALLY came to the front of the store as we entered to greet us. I opened a savings and checking account that day all because I had such a pleasant experience with the staff.

  • Review 103 (2021-05-13 - Rating: 5)

    Amazing experience with my auto refinance! Alexis is wonderful to work with! She goes over and beyond to meet my needs with knowledge, professionalism and great communication. Love Texell!!

  • Review 104 (2023-09-09 - Rating: 5)

    I’ve had a few Bank accounts in my lifetime and I will gladly say that every interaction I’ve had with Texell Bank and the staff has always been pleasant.

  • Review 105 (2023-12-26 - Rating: 5)

    Great experience, friendly service, and welcoming staff! Rochelle, the Banking Professional who assisted me was awesome.

  • Review 106 (2024-02-09 - Rating: 5)

    Ive had the best customer service at Texell. The staff are friendly and took the time to answer all my questions.

  • Review 107 (2023-12-29 - Rating: 5)

    Always great service; a personal touch and professional. they know your name and what may help you but they are not pushy about “making a sale”.

  • Review 108 (2024-02-07 - Rating: 5)

    Awesome credit union with great benefits and customer service… Rochelle and Sam are wonderful and so kind! 😁

  • Review 109 (2019-12-06 - Rating: 5)

    Ive been with Texell Credit Union since August of 2006. They are the best. Number 1 in customer service. Never had a bad experience with em. The people that are associated with Texell are by far the best. I give Texell 5 stars plus.

  • Review 110 (2023-10-02 - Rating: 5)

    Praise your employee,Sam Camacho. He solves problems with a smile on his face. He truly satisfies customers.

  • Review 111 (2022-02-05 - Rating: 5)

    I just want to thank Steven Rodriguez and the whole staff at Cedar Park Tx branch for all the help. He made the loan application process very easy. This has been the best experience ever.

  • Review 112 (2023-05-03 - Rating: 5)

    I have always gotten very excellent customer service with Texell. Jennifer is very thorough with my transactions and always helps me with everything.

  • Review 113 (2024-11-09 - Rating: 5)

    Excellent service from everyone I interacted with.

  • Review 114 (2024-04-02 - Rating: 5)

    Great banking experience here the people actually care about you and go out of there way to help you. 100% recommended

  • Review 115 (2024-02-10 - Rating: 5)

    Rochelle So has been very helpful and knowledgeable in helping us secure our accounts.

  • Review 116 (2024-05-24 - Rating: 5)

    Sam is so professional. He get the job done quickly but you feel like your with family- comfortable

  • Review 117 (2025-02-21 - Rating: 5)

    GREAT PEOPLE AND ESAY TO DEAL WITH!!!

  • Review 118 (2019-12-06 - Rating: 5)

    I just want to thank Erica at the cedar park branch for l her help with mine and my daughters accounts we have with y’all . Erica always go above and beyond to get us what we need when we need it . From our family to yours we love Texell credit Union and the employees!Happy holidaysDiana Egger

  • Review 119 (2023-04-28 - Rating: 5)

    Rochelle helped me in my baking needs in so many ways. I am thankful for her assistance and support.

  • Review 120 (2020-02-05 - Rating: 5)

    Highly recommend Texell Credit Union for anyone interested in personal loan. Im considering moving all of my banking to Texell. Mike Gonzalez was terrific, and all other staff very friendly.

  • Review 121 (2020-12-04 - Rating: 5)

    Recently switched my auto loan over to Texell from another CU. Easy process, super friendly and helpful as well as the best rates Ive seen. Great follow-up as well.

  • Review 122 (2024-01-04 - Rating: 5)

    Excellent service! Rochelle, Sarah and Sam were helpful, nice and patient.

  • Review 123 (2023-10-11 - Rating: 5)

    Cozy clean branch, friendly service, great rates. Good capitalization. My new favorite credit union!

  • Review 124 (2023-12-29 - Rating: 5)

    Rochelle was very helpful with my issue I was facing, helped me solve my problem and got my situation figured out in a timely manner!

  • Review 125 (2024-12-17 - Rating: 5)

    Sam and Rochelle are great!

  • Review 126 (2024-12-02 - Rating: 5)

    Absolutely love this bank and the team!

  • Review 127 (2023-06-02 - Rating: 5)

    This is absolutely the best bank I’ve ever dealt with, I wish I would’ve joined years earlier. Would 100% recommend to anyone within the area

  • Review 128 (2024-10-10 - Rating: 5)

    Transparency and worth the conversation when making banking decisions!

  • Review 129 (2024-01-20 - Rating: 5)

    Very good place to do your banking. Friendly stuff, great service and lot of useful options in banking.

  • Review 130 (2024-10-10 - Rating: 5)

    Kelly Hill was very helpful, and professional, I am excited to tell friends and family about Texell Credit Union.Thank you for everything.

  • Review 131 (2023-01-31 - Rating: 5)

    Great Service! I appreciate the help and tips they have given me to strive forward Thank You Texell!Sincerely,Juan Guzman

  • Review 132 (2024-02-29 - Rating: 5)

    Always so helpful and friendly. Rochelle is always trying to educate me and save me money.

  • Review 133 (2024-06-17 - Rating: 5)

    Great bank. The staff is always helpful and friendly. ❤️❤️

  • Review 134 (2023-04-08 - Rating: 4)

    Sierra is a Rockstar, very responsive to emails and questions, she even answered a question I emailed at 9pm, I expected a response the next day, but got one in 10 minutes.

  • Review 135 (2024-05-08 - Rating: 5)

    Very helpful and kind every time I need help with something, thank you to Sam and Rochelle.

  • Review 136 (2024-03-05 - Rating: 5)

    The banker is very knowledgeable and very customer oriented. Makes you feel comfortable.

  • Review 137 (2024-11-09 - Rating: 5)

    Super nice people and experience.

  • Review 138 (2024-06-13 - Rating: 5)

    Rochelle is great at this location,Ill continue with texell for the foreseeable future.

  • Review 139 (2023-04-21 - Rating: 5)

    There has been a couple of hiccups with my auto loan, but Sam and Rochelle were able to help me out and get the situation corrected.

  • Review 140 (2024-02-09 - Rating: 5)

    Rochelle So is amazing!!! This is definitely the best credit union to be a member of🤘🤘

  • Review 141 (2024-06-06 - Rating: 5)

    Tammie went out of her way to help me out with an auto loan. Very easy experience. I will definately use them on my next auto loan.

  • Review 142 (2023-12-12 - Rating: 5)

    Rochelle and Sam always go out of their way to take care of me!!

  • Review 143 (2024-08-30 - Rating: 5)

    Excellent service with smiles all around.

  • Review 144 (2023-10-03 - Rating: 5)

    Rochelle was amazing. Knowledge and fast. Thanks again for your help!

  • Review 145 (2023-12-01 - Rating: 5)

    Sam was probably the best banker experience Ive ever had...

  • Review 146 (2024-07-13 - Rating: 5)

    The team at my local Texell Credit Union are very professional, friendly and always helpful.

  • Review 147 (2023-11-18 - Rating: 5)

    Wonderul people, very pleasant and great to work with and incredibly helpful with any help we need! Would reccommend!

  • Review 148 (2023-12-28 - Rating: 5)

    Rochelle_Sarah_Both ladies always have A1 customer service.

  • Review 149 (2023-12-21 - Rating: 5)

    Very friendly and helpful staff. Greatly appreciated their help linking my accounts.

  • Review 150 (2024-02-10 - Rating: 5)

    Rochelle referred me to this credit union and I appreciated her help.

  • Review 151 (2025-01-04 - Rating: 5)

    Very professional and courteous

  • Review 152 (2023-11-25 - Rating: 5)

    Excellent customer support and satisfaction. Sam provided excellent customer care, thank you!

  • Review 153 (2024-04-06 - Rating: 5)

    The problem with an account was taken care of. You are treated like a special person instead of a number

  • Review 154 (2022-05-26 - Rating: 5)

    Great service!Now members for lifeSteven took care of us exceptionally well!

  • Review 155 (2025-02-23 - Rating: 5)

    Great place to bank!

  • Review 156 (2023-11-25 - Rating: 5)

    The staff was very helpful and kind and helped my daughter get her cash!

  • Review 157 (2023-12-08 - Rating: 5)

    Amazing service. So glad Im leaving Citibank and Capital One

  • Review 158 (2023-10-07 - Rating: 5)

    Great service, always friendly and helpful, make you feel like you are special

  • Review 159 (2023-04-19 - Rating: 5)

    Great and convenient service.I love how they always help me with my financial needs.

  • Review 160 (2023-10-01 - Rating: 5)

    Rochelle and the whole team at Texell are amazing!

  • Review 161 (2024-02-10 - Rating: 5)

    Rochelle So is very helpful , with all my questions, and very friendly!!

  • Review 162 (2024-06-04 - Rating: 5)

    Sam and Texell are always great to work with.

  • Review 163 (2018-09-14 - Rating: 5)

    Very friendly staff and stellar customer service, Erica was very friendly and knowledgeable and made the loan application process very easy.

  • Review 164 (2024-01-04 - Rating: 5)

    There are knowledge and friendly. Thank you Rochelle and Sarah!

  • Review 165 (2025-01-17 - Rating: 5)

    Staff at Leander and Georgetown Branch are courteous, caring and professional!!!👍

  • Review 166 (2023-07-22 - Rating: 5)

    Love this place, I would totally recommend to anyone to open or move your accounts to texell.👍👍👍

  • Review 167 (2023-04-19 - Rating: 5)

    Great customer service Jennifer did a great job helping me out

  • Review 168 (2020-02-13 - Rating: 5)

    Excellent customer service and knowledgeable staff. This level of service is hard to find these days. Well done

  • Review 169 (2024-08-26 - Rating: 5)

    Excellent Credit Union with lower interest rates and great customer service!

  • Review 170 (2024-05-01 - Rating: 5)

    Very friendly people. They all made me feel welcome

  • Review 171 (2023-04-28 - Rating: 5)

    Sam Keep up the great work with his amazing team.

  • Review 172 (2020-02-18 - Rating: 5)

    Texell personnel gave quick and knowledgeable information that saved me time, trouble, and money.

  • Review 173 (2023-12-05 - Rating: 5)

    Cedar Park Branch. Awesome service from Rochelle

  • Review 174 (2023-04-05 - Rating: 5)

    Mr. Sam is very , nice! He is fantastic!

  • Review 175 (2024-07-12 - Rating: 5)

    Very friendly and fast service

  • Review 176 (2023-07-14 - Rating: 5)

    Best place to get a car loan. Great customer service.

  • Review 177 (2023-07-10 - Rating: 5)

    Sam & Rochelle are always fantastic help!

  • Review 178 (2023-07-19 - Rating: 5)

    Very straightforward and simple to work with. Great service

  • Review 179 (2023-08-19 - Rating: 5)

    Always a great experience, never a long wait.

  • Review 180 (2019-08-09 - Rating: 5)

    Everyones so friendly and they have the best auto rates.

  • Review 181 (2023-03-12 - Rating: 5)

    Great.customer service! Professional and attentive.

  • Review 182 (2020-10-28 - Rating: 5)

    They always take care of us, from savings & checking accounts to loans & insurance!

  • Review 183 (2023-10-11 - Rating: 5)

    Amazing customer service , thank you.

  • Review 184 (2018-07-27 - Rating: 5)

    Great people great help I never have a problem Comeimg here

  • Review 185 (2024-06-26 - Rating: 5)

    Friendly and know the banking business

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