Team Heard - Your Veteran Mortgage Team

Located in Houston, Texas

Address: 2722 W Bitters Rd Suite 220, San Antonio, TX 78248, United States

Phone: +1 210-988-0372

Rating: 5

Services

Identifies as veteran-owned
Language assistance
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-07-31 - Rating: 5)
So thankful our realtor recommended John and his team. They were all so incredibly helpful from start to finish, and made our first home buying experience a breeze. Thank you Team Heard for all of your assistance! I highly recommend using Loan People!

Review 2 (2024-10-29 - Rating: 5)
We are so happy to have found TEAM HEARD from Loan People, we whre taken care of from the first call. We did the pepare work in record time and the service was fantastic, always available, we felt like family! And they are local! Thanks to you, we have a place we can call home to fill with new stories, togetherness and lots of love!!!

Review 3 (2024-12-23 - Rating: 5)
It was great working with John Heard. He was highly knowledgeable and answered all my questions. There is a great team also who work closely with him! I highly recommend this company.

Review 4 (2024-02-01 - Rating: 5)
John Heard with Loan People was truly amazing, John ensured we had the best loan that met our needs. His office staff kept in contact with us and did follow ups and reminders when needing information in assisting with our loan. I was very impressed with Johns professional and kind demeanor and would recommend Team Heard to all my friends, and family.

Review 5 (2023-11-29 - Rating: 5)
This is our second loan with John Heard and his team. Our experience has always been great. They are knowledgeable and helpful. The great communication throughout the whole process made me feel comfortable and assured that everything was being taken care of. I would recommend them to anyone who is interested in home loans.

Review 6 (2023-01-03 - Rating: 5)
John and his entire team were an incredible blessing to my family and has my highest recommendation as a broker!He helped us transition from getting a loan at a big bank, which was being very picky with their loan applicants, passed us from loan officer to loan officer, had no internal communication on previous conversations. Due to all of these things, the big bank changed the loan on us several times. I needed relief from the greed and incompetence of the big bank.John immediately understood our situation and was able to get us an incredible loan package and rate! This freed us from the grasp of the big bank system instantly.John met every single one of my expectations concerning, detailed inquiries regarding the process, prompt and professional communication, and Team Heard was really able to connect with us as a customer on a personal level.With Team Heard, you are not another account or profit. They really treat you like family and do their absolute best to get you the right deal for you according to your needs.My entire family has been blessed by you and your team John. Thank you so much for helping us get the home we have now!

Review 7 (2025-01-28 - Rating: 5)
Communication and prompt collection of my necessary data made placing my loan easy. Thank you, Team Heard!

Review 8 (2023-03-30 - Rating: 5)
John and his team were great to work with. They stayed on top of everything at all times and provided updates regularly through out the whole process. Being a first time home buyer I had quite a few questions and concerns on how the whole process worked, but John and his team took the time to answer every question I had and allowed for the process to move as smoothly as possible. Definitely recommend using John and his team!

Review 9 (2022-04-29 - Rating: 5)
John and his team were fantastic! They stepped us through the entire process and when there was an issue due to the seller, he took it upon himself to handle the issue so we didnt even realize the potential problem. I highly recommend using Team Heard for your mortgage needs. At a time when stress is high, they absorbed any stress we had and made the home buying process a pleasant experience.

Review 10 (2023-08-02 - Rating: 5)
John and his team are amazing! Thanks to them, it was a smooth process and they answered all my questions. As a first time homebuyer I was a little nervous, but they kept me informed every step of the way and gave me great peace of mind. I cant thank them enough!

Review 11 (2022-12-02 - Rating: 5)
My experience with Team Heard was awesome!!! Thank you for making this process seamless and less stressful. I am so impressed with the quick turnaround less than 20 days from start to finish.John you did an outstanding job, very professional, patient and helpful.Thanks again, Team Heard.

Review 12 (2023-02-13 - Rating: 5)
John and Loan People was recommended by a friend of mine. Im glad that I reached out. From start to finish, it took about three weeks. John took the time to hear my situation and recommended the best option to take, even in todays mortgage market and increased interest rate, John and Loan People got me the best deal and I was able to close sooner than expected. Wonderful experience from initial text messages to phone calls to emails to closing. Thanks for understanding my situation and finding a way to give me the best possible outcome.

Review 13 (2022-10-28 - Rating: 5)
John Heard and team were amazing to work with. We located across the country to Boerne, Tx and they made it easy for us to buy the perfect house - and close in record time. Thank you Team Heard!! I would recommend them to anyone needing loan services.

Review 14 (2020-10-21 - Rating: 5)
Great team! I highly recommend Team Heard at Directions Home Loan to assist you on your mortgage refinancing. They showed up all the way being supportive, responsive and diligent on addressing everything that was required to achieve the goal of getting things done. On top of that, the process was fast and without hurdles. If you are thinking on getting some savings under current low interest rates, I would strongly advice to look for them to make it happen.

Review 15 (2023-07-08 - Rating: 5)
We worked with Team Heard at LoanPeople and they made our loan process easy. They asked for all of the documents needed up front, which expedited the home loan and prevented us from having to continuously submit new paperwork. This was the fastest and most organized mortgage loan process we’ve experienced. We will definitely use LoanPeople in the future!

Review 16 (2024-10-28 - Rating: 5)
As first time buyers the process was so stressless. We couldn’t have had a better experience, quick and easy.

Review 17 (2023-06-26 - Rating: 5)
Team Heard is always willing to answer questions and they took care of my client from start to finish in a knowlegable and kind manner. Thank you John, Norma and Nick for a really smooth transaction.

Review 18 (2020-04-01 - Rating: 5)
Nick and Team Heard worked diligently on my loan. They were very helpful on letting me know what they needed and where exactly in the process were by via email and app. Nick and team were very professional yet very friendly and easy to work with. We closed on time and now we have our dream home. I definitely recommend Nick and Team Heard to anyone looking to buy a home or property.Thank Nick and Team Heard.God bless you.

Review 19 (2019-09-21 - Rating: 5)
This is the 4th time that I have used John and Team Heard as my Loan Officer. John is someone that I trust to give me accurate information, and does a really good job with estimating closing costs. He is always upfront with the financial information, and if there is any deviation from his projections he immediately contacts you so there are no surprises. I highly recommend John and Team Heard, and will continue to use them for any properties that I buy in the future. Thanks for your professionalism and commitment to the customer.

Review 20 (2019-09-20 - Rating: 5)
Team Heard was extremely great to work with throughout the lending process on my new home purchase. First time home buying can be an extremely stressful process, and John and his team made sure to do everything they could to alleviate the stress in the best way possible. I strongly suggest Directions Home Loans-Team Heard for your next home purchase.

Review 21 (2019-06-28 - Rating: 5)
John and Team Heard did an outstanding job with the loan for my new property in San Antonio. This is the third time I have used John and his team. They are punctual, organized, and have the best interests of the buy at heart, always searching for the lowest rate possible. I did not use them one time two years ago and regret that decision; I wont make that mistake again!

Review 22 (2023-09-01 - Rating: 5)
The LoanPeople were amazing to work with! Very communicative, helpful, and caring. They made this process so easy and flawless for us. Would highly recommend them to anyone, looking to purchase a new home!

Review 23 (2020-04-23 - Rating: 5)
Team Heard Directions Home Loans did a phenomenal job in getting our home refinanced. Through COVID-19, they stayed in constant communication with us every step of the way. The process was seamless and very professional. Highly recommend Team Heard. Thank you, Mike and Angelina Martinez

Review 24 (2020-05-03 - Rating: 5)
Thank you Team Heard for helping us refinance our home during the COVID-19 pandemic and a financially challenging time for my family. They made the process as simple as possible, all the while keeping us informed on each step. Our questions were answered quickly and the whole process was so smooth. I highly recommend Directions Home Loan and Team Heard!

Review 25 (2022-10-05 - Rating: 5)
My wife and I had to deal with a terrible realtor and an even worse appraiser. John and his team went way out of their way to get our transaction completed. We have never, ever bought a house that was so rife with uncooperative “professionals”. Our realtor, Braxton of Forward Realty, John and his team navigated the process and we finally closed. Thank you all for a job well done!

Review 26 (2022-12-15 - Rating: 5)
Working with John and Team Heard was a dream! Every question I had, every concern I offered, every follow-up am I doing this right? was answered quickly and professionally. I cant imagine this process going any smoother than it did with their help. Thanks, guys!

Review 27 (2022-11-09 - Rating: 5)
John helped us through the whole process of buying our home. He answered all our questions and promptly answered our phone calls! Not only excellent in his position but he is a true warrior in helping people like us. God bless you John Heard!! Semper Fi

Review 28 (2020-12-17 - Rating: 5)
Nick helped us with our refinance. He was very knowledgeable & answered all our questions. If he didnt know the answer he would ask a colleague & get back to us promptly. His response time to phone calls & texts were amazing! He gave the best customer service weve received in a long time.

Review 29 (2020-12-03 - Rating: 5)
Nick Perez was out loan officer and was a pleasure to work with. No matter the time of day was always attentive to our concerns and questions. This transaction was fast and smooth highly recommend Team Heard.

Review 30 (2023-08-31 - Rating: 5)
No words can express our gratitude for Team Heard! Whether we are purchasing (3) or refinancing (1), Team Heard has far exceeded our expectations! TEAM HEARD ROCKS!

Review 31 (2019-05-01 - Rating: 5)
These guys made the process of buying a home WAY too easy. Extremely professional, prompt at answering texts, emails, phone calls, everything... You can tell their job puts a smile on their faces which is hard to come by in this day and age.

Review 32 (2023-05-14 - Rating: 4)
Overall this was a pretty good experience. We were a little concerned about getting the docs on time, hence only 4 stars. But we did get the docs and we got the property. Thank you

Review 33 (2021-07-14 - Rating: 5)
Excellent customer service and professionalisms! The team help me in every step of the loan process in a very good manner and quick.Definitely will recommend to work with them!!

Review 34 (2025-02-10 - Rating: 5)
Professional, efficient and pleasure to work with

Review 35 (2024-11-21 - Rating: 5)
Professional, efficient, friendly from beginning to end!

Review 36 (2019-03-13 - Rating: 5)
Have known Norma for many years. She is tenacious and I would never think of using anyone else. She has a wonderful team!!

Review 37 (2019-06-05 - Rating: 5)
Talk about a stressful time for me and my husband to sell and buy a new home at the same time. THANK GOODNESS OUR REALTOR REFERRED US TO DIRECTIONS HOME LENDING!!! Just outstanding! They went above and beyond and got it done, we are happy, grateful and pleased with their services. Professional and Quick! They made this pain free.