SWBC Mortgage Killeen

Located in Houston, Texas

Address: 4524 S W S Young Dr Ste 101, Killeen, TX 76542, United States

Phone: +1 254-634-2822

Rating: 4.4

Review 1 (2024-10-14 - Rating: 5)
I would just like to say that Heather Ferrell is such an amazing asset to your team. She helped me so much with understanding the ends and outs of purchasing my first home. She even helped take care of a matter that came up (nothing bad) months after closing. Thank you Heather!

Review 2 (2023-04-03 - Rating: 5)
SWBC was absolutely wonderful! We were assigned to Heather Ferrell while buying our new home, and she was amazing! She was very thorough, knowledgeable, and most importantly, patient. She took very good care of us! There was no question that she didn’t have an answer for, having her made this experience go smoothly. SWBC KILLEEN are a great team, whenever I called or stopped by everyone was always so friendly and professional, can’t praise this team enough!

Review 3 (2020-06-26 - Rating: 5)
I cannot praise this company enough!My husband and I have been working with them since February of this year - when our first home was being built.Heather is amazing! I have called her multiple times and not once has she made me feel like I was a nuisance and always (always) answered all my questions!Unfortunately, the home we were having built wasn’t satisfactory (major structural issues) and when we had to make a choice on what to do next, within hours, Jimmy made sure we were taken care of (at the time Ms. Heather was out of the office).I wouldn’t hesitate to work with this company again (if I ever had to), but most importantly I would recommend anyone to them!They have made this entire process smooth, especially when things got a little bumpy!Thank you, SWBC team!

Review 4 (2018-10-23 - Rating: 4)
Dave and Jimmy were great to work with and answered all of our questions. We bought our home over a year ago and when we were shopping mortgages I asked them why I should go with them and one of the selling points was that my mortgage would not be sold. I just got a notice it was sold. Not only that I got the notice on 22 OCT and have to send my Nov. payment to the new mortgage company, but I have no communication from the new mortgage company telling me how to submit my payment. Getting the mortgage and working with Jimmy and Dave and their team was great. Once it went to their corporate office not so much.

Review 5 (2022-03-17 - Rating: 5)
I cannot say enough good things about Jimmy Alexander. I’ve had a couple of investment properties and personal mortgages with SWBC. All my properties were done with Jimmy Alexander. He’s not only a true professional but also a sweet person that cares for his clients and quality of work. 👍🏼

Review 6 (2018-06-02 - Rating: 5)
Two years ago I needed a co signer to spend cash. My wife and I had been renting for years. After the last 5 years of renting our house in Belton, I decided to try and finally buy our first home. We both had great jobs and income, however many years of bad choices and bad credit I wasn’t expecting to find anyone to help us. My first enquiry in February or 2017 was as expected, we were not in a position to get a home due to poor credit score. Leslie Lovett our contact at SWBC was very helpful and gave us great advice and got us in contact with a credit specialist. I am here to tell you in April of 2018 after over a year of fixing our credit and many weeks of paperwork and MANY phone calls Leslie was AMAZING and helped my wife and I realize our dream of owning our home. We now live in a beautiful home and we owe everything to Leslie’s patience and guidance in realizing our dream. Leslie as we sit in our new home tonight my wife and I were just talking about how much we appreciate everything you have done for us! Thank you from the bottom of our hearts. Tony and Sue

Review 7 (2019-11-04 - Rating: 5)
The process was seamless and I have to give a mention to Leslie and Rhina for assisting me with everything i needed. They were constantly in touch and always available to help me with questions making the whole process enjoyable. I felt well informed and non hesitant with my decision.

Review 8 (2019-02-07 - Rating: 5)
Leslie is very helpful and thorough. This is our second personal loan we done together and I’ve never experienced such an easy process before working with Leslie. Thank you Leslie and thank you Leslie‘s team

Review 9 (2021-08-04 - Rating: 5)
They are doing an excellent job providing my son a loan for his new duplex. They are always available to assist him and answer his questions.

Review 10 (2019-04-22 - Rating: 5)
I bought two houses through SWBC Mortgage. Thank you for your outstanding service, attention to detail and making it easy every step of the way..

Review 11 (2018-04-26 - Rating: 5)
Everyone is so helpful and nice. They work hard and fast for you and answer all your questions, no matter how many times you call or email them! Anyone looking for a lender, look no further!