SWBC Mortgage Dallas

Located in Houston, Texas

Address: 4514 Cole Ave # 1200, Dallas, TX 75205, United States

Phone: +1 469-677-7610

Rating: 5

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2018-08-20 - Rating: 5)
Best choice in the DFW area!!!John Tatum is the most client-centered financial person we have ever worked with. He genuinely looked out for our best interest as first time home buyers. He made sure we understood all that was happening and how we could maximize our moneys potential. We would not have been able to buy as great of a house without his assistance.So thankful for Johns help and how he goes the extra mile for his clients. He is a great communicator and gets back to you very quickly. He makes adjustments when needed. When you are working with John, you truly make a friend. I would highly recommend John if you are looking to purchase a new home. You would be missing out to work with anyone else.

Review 2 (2018-08-16 - Rating: 5)
John Tatum was the perfect person for our first time buying a home experience. He made sure everything went smooth and stress free. Always honest and truthful about the information required from him. He went above and beyond for our family. Best experience ever. We are forever grateful for his help.

Review 3 (2018-08-31 - Rating: 5)
I would like to say THANK YOU to John Tatum and his team at SWBC Mortgage for being so profesional and caring!The whole process was so smooth, transparent and easy to follow.The way John handled every step and dealt with our situation gave us peace of mind.But the cherry on top that blew us away was that John drove all the way from his Dallas office to attend our closing in Houston with a thoughtful welcome home closing gift! Just wow!This is our second purchase with John and we are grateful and thankful for help John had giving to our family.The knowledge and customer service always have surpassed our expectations when making these important life changing decisions.He is one of the most honest and hardworking human beings we have had the pleasure on working with!Thank you John and Thank you SWBC!

Review 4 (2018-08-30 - Rating: 5)
Best Loan Officer in DFW!John and his team at SWBC are the best. John found some creative ways to help us get the best possible rate, while keeping money in our pocket. John went above and beyond to salvage a deal that looked like it was dead at times. We were able to close within a matter of weeks just as he promised.Weve had the pleasure of working with John before. His commitment, industry knowledge, and professionalism are unmatched, which is why we highly recommend John whether you are a first-time home buyer, purchasing a second home, or refinancing. The entire team at SWBC was equally as friendly and helpful as he. If it werent for John, we would not have the keys to our new home!

Review 5 (2018-10-19 - Rating: 5)
John Tatum and the staff at SWBC are the nicest and most professional people that we have worked with.We have been through this type of process six or seven times in our life.They set up a super-fast appraisal of the property, we were clear to close in 8 days, though we did most of the paper work online, John met with us personally to make sure that we understood everything and was also there at the closing.Excellent Communications the whole time.It was a real blessing to get to work with John and the staff at SWBC.

Review 6 (2018-12-14 - Rating: 5)
As my mortgage originator, John Tatum has gone well above the call of duty. He guided us step by step through the entire home buying process, and he educated us along the way on finding the best rates through size of down payment. There were times through our closing where his mind was ten steps ahead in protecting us from potential issues that would have arisen at closing. He even helped us get in contact with someone who could get us a much better rate on our homeowners insurance! You can place your trust in John.

Review 7 (2018-11-15 - Rating: 5)
If you are looking for someone who will meticulously walk you through the daunting process of purchasing a home, John Tatum is who you are looking for! John is always accessible and trustworthy. He truly has your best interest in mind and will make sure that you get the outcome that you desire. Along with professionalism, punctuality, and nobility, John is the loan officer you need! I highly recommend him for your home buying process!

Review 8 (2018-10-02 - Rating: 5)
John Tatum is one of, if not the best. He made time for us and explained every detail of the home mortgage process. One can tell he is passionate about what he does and he looks to keep your interests at heart. He is client-centered and extremely personable. He represents SWBC with a professionalism that is rare. Thank you John Tatum!

Review 9 (2018-10-23 - Rating: 5)
Working with John Tatum at SWBC was the best home financing experience I’ve ever had. He got me better terms that I thought possible; provided personalized service I have never before seen in the industry; and had me clear to close on my new home in 13 days. Even though John is a friend and his terms were great, I did my homework and shopped two other nationally recognized competitors and got as far as pre-qual with one of them specific to the details of the home that I purchased. John Tatum and SWBC were clearly the best option from top to bottom and the choice in who to use was easy. Then the reality of my experience working with John up through closing is that he continually raises the bar.It has been 16 years since I last built/purchased/or owned a home—I’ve built two as owner/builder and bought one so the challenges of home financing (both construction, FHA and standard conventional mortgages) are not a mystery to me. Frankly I was shocked at the terms he was able to get me in this market with fluctuating interest. And I was startled at how hard he worked to keep those terms for me between pre-approval and being locked in on my contract. John was relentless throughout the process to impact every detail positively in our behalf and was professional, accurate, and cheerful with all details in the face of all challenges. When John says that he does mortgages not only to give the best service but also as a ministry, it’s not lip service—he’s for real.I recommend John Tatum and SWBC without reservation to anyone as my 1st, 2nd, and 3rd choice as mortgage banker.

Review 10 (2018-08-31 - Rating: 5)
John has been my financial adviser for more than half a decade and from the very beginning he has set a very high bar for EXCELLENCE and has become my personal reference of all SERVICE can aspire to be.When my family and I decided that it was time to buy a house, I contacted him to get some advice and, to my surprise, learned that he was just starting in the mortgage business. Due to prior history with him, choosing SWBC was an easy step. We had the privilege to be his very first client, initially aided and guided by David, who was also very informative and patient with a first-time buyer.John went above and beyond of what probably most would expect their lender would do in order to make the transaction perfect. The whole process was extremely smooth and we were even given the option of closing 11 days earlier than the projected 4 weeks of closing time.If he was able to work on such a level with his first client, I cannot even begin to imagine of what he will be able to accomplish in the future. He has my highest recommendation as does SWBC.

Review 11 (2018-09-14 - Rating: 5)
John Tatum is an amazing loan officer! Hes very professional and responsive. He also went above and beyond to make sure we had a smooth transaction. I will definitely work with him again!

Review 12 (2018-10-27 - Rating: 5)
John was super helpful in getting our house refinanced. He guided us through the process and got our refi to closing in 14 days! John and his team were professional and knowledgeable and helped us to make the best decisions for our future and family. We will be saving a great deal over the life of our loan, and owe it to John. We can confidently recommend John and the SWBC team!

Review 13 (2017-11-15 - Rating: 5)
Smooth and Accurate Close.David was fantastic, I highly recommend especially if you are a first time home buyer. This was our first experience and it is a daunting process with lots of information out there. He maintained expectations perfectly throughout the process and gave me weekly updates once an offer was accepted. His estimated cash to close from day 1 was spot on, I cant say that for national mortgage companies. He happily answered lots of newbie questions that I had through the process. His office does a great job with communication and the flow of documents. Our offer had us closing in I believe about 35 days and nothing was delayed. Having a local person is such a big help. Highly recommend!

Review 14 (2018-08-29 - Rating: 5)
John Tatum is a dedicated and experienced loan officer.It is hard to find a loan officer with knowledge, attention to detail and excellent communication skills.In addition to it, John really cares about clients. He takes the time needed to address any questions or concerns. Highest level of ethics. Always return calls.

Review 15 (2018-07-13 - Rating: 5)
OMG!! Where do I start.. this was one of the best and smoothest experiences of my life. Mike and his team were awesome. Being a first time home buyer I did not know what to expect but I knew I wanted this to be a smooth and quick process. The communication was on point from the team and I never had to worry about anything they explained everything to me and answered all of my questions promptly. I would high recommend Mike and his team for your home buying needs!! And they were able to close early...A very big thank you to Mike and his team they ROCK!!!

Review 16 (2018-12-05 - Rating: 5)
As a first time homeowner, John made the process simple and easy to navigate. He did an excellent job of explaining all the different options available to me and helped guide me through each step of the process so it doesn’t become overwhelming. His flexibility in accommodating to my schedule and customer service is why I recommend him.

Review 17 (2018-04-16 - Rating: 5)
I can honestly say Mike and his team made our first home buying experience a very pleasant one. From our first conversation he explained each and every option that was available to me and I never felt pressured into any decision. My phone calls were handled in a professional and timely manner. All in all I really couldnt imagine my home buying process being any easier. Even now that the deal is done I would still feel 100% comfortable calling Mike with any questions. He extended his expertise beyond the scope of the business. Thanks for everything Mike!

Review 18 (2018-10-02 - Rating: 5)
John is honest, knowledgeable and very customer service oriented. He helps me during my Open Houses talking to my clients and explaining the mortgage loan process.He answers your calls and texts within minutes. He is always available to help my clients.-Mercy BerriosKW Realty Johnson County

Review 19 (2018-03-15 - Rating: 5)
As a realtor, my clients lender plays a huge role in the transaction. Mike and his Team are sharp, creative, patient problem solvers with excellent customer service and immense professionalism. Their calls, emails, and texts are brief, but thorough, clear, but detail-packed, plus theyre just fun to work alongside. Theyve taken care of several of my clients and I give them 5 Stars every time!

Review 20 (2018-08-24 - Rating: 5)
Amazing team to work with, we dont ever want to use anyone else! We are so thankful that SWBC was our lender! My husband and I needed to be in a home fast due to life changes. They were able to get us approved and closing on our new home in just over a month! They really made buying our first home, effortless! Everyone told us so many bad things about the process in buying a home but all we have to say is good things because of them! Thank you SWBC team!!

Review 21 (2018-11-16 - Rating: 5)
I just wanted to say Thank You again to John. He remained professional through our whole refinance process. When we hit a problem he worked to get it resolved. Most other lenders would have said sorry fix it yourself. He is the best! I would recommend him to anyone who needs a first mortgage or refinance. You will not be sorry!

Review 22 (2018-11-16 - Rating: 5)
It was such a pleasure using David Chance as my mortgage officer. He was professional, efficient, beat other lender rates and did a closing in a couple of weeks. I received a house warming gift for using his service. I highly recommend!

Review 23 (2018-11-20 - Rating: 5)
John Tatum made the process of buying our first home seamless! He took the time to educate my wife and I as well as shield us from disparaging mistakes. I cant recommend him enough!

Review 24 (2018-09-06 - Rating: 5)
Outstanding, for over 15 years Mr. Tatum has been providing an outstanding service to our families, from what ever bank he works at the time. Thank you John and SWBC this time!!M&S

Review 25 (2017-12-05 - Rating: 5)
David Chance walked us through from beginning to end he Informed us and shared all of his knowledge. Would recommend them to friends and family! Answered first time home buyer questions and boy did we have some.

Review 26 (2018-12-20 - Rating: 5)
WE CLOSED IN 14 DAYS!!! John was great to work with and was with us every step of the way. We always knew where we were in the process with the bank. Again, in 14 DAYS. Unheard of. Thank you John!!

Review 27 (2018-07-25 - Rating: 5)
Mike and his team were an absolute pleasure to work with. Simply put, they got the job done and always had a can-do attitude. That said, Jessica, thanks so much for your help!

Review 28 (2017-11-14 - Rating: 5)
Excellent communication throughout, very smooth process, and of course, on time. A marked difference over other home lenders. Michael Bartman and his team get kudos all around.

Review 29 (2018-12-17 - Rating: 5)
We are very grateful for the level of professionalism, precision and knowledge we have received from Mr. Tatum. His financial knowledge and ability to communicate it to us as his clients made the entire process easy and successful. If you are looking for someone to guide you, your search has concluded, Mr. Tatum is the right professional for you to enjoy your new residence.