SouthStar Bank, Franklin
Located in Houston, Texas
Address: 702 W Hwy 79, Franklin, TX 77856, United States
Phone: +1 979-828-4168
Rating: 4.9
Services
- Drive-through
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Mortgage lender
- Debt collection agency
- Loan agency
- Bank
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-01-23 - Rating: 5)
The Tellers are very nice and polite, at the SouthStar Bank in Franklin,tx. and in Hearne,tx.. Im a customer at the SouthStar Bank in Franklin,tx. have been for almost 7yrs. -
Review 2 (2023-11-21 - Rating: 5)
Im always greeted with a smile, no matter the time of day. The level of customer service is phenomenal. I became a customer because we use them for our company and Im glad I did. I was tired of calling an 800 number to talk to strangers with questions about my account. South Star Franklin treats their customers like PEOPLE, not like a number. Thats important to me-especially when dealing with my hard earned money! I feel like I matter to these people, both on a personal and professional level. Im delighted with their services and their personalities! -
Review 3 (2023-08-21 - Rating: 5)
We’ve banked here for years and the customer service has always been fantastic! We appreciate that, even though it is a small bank, they provide modern conveniences, like mobile banking. It would be nice to be able to access statements from the mobile app. Thanks for all you do…keep up the good work! -
Review 4 (2025-01-10 - Rating: 5)
Wasnt at all when my transaction couldnt be found, on 1-7-2025 and I know I made the transaction 1-6-2025. Wasnt happy about that at all. Thank you, M.Wade -
Review 5 (2024-05-04 - Rating: 5)
Great friendly atmosphere, make you feel like a valued customer. An awesome staff! A+ -
Review 6 (2024-08-02 - Rating: 5)
Have always received help whenever I call about a problem or just a question. Keep up the good work! Very friendly and helpful -
Review 7 (2023-09-14 - Rating: 5)
All of the staff are so friendly and the service is always fast. I also love that they always answer when I call and answer any questions I have. -
Review 8 (2021-03-04 - Rating: 5)
I worked with Southstar in Franklin to refi my property, they made it effortless and took time to walk me through every step of the process. Excellent service from Justen and his team! -
Review 9 (2024-12-12 - Rating: 5)
Greatest small town bank , ever!!!!! -
Review 10 (2023-06-08 - Rating: 5)
South Star Band has help us in many ways! They have a great that helps you ! Very sweet ladies. -
Review 11 (2021-01-21 - Rating: 5)
The Franklin and Hearne branches of Southstar Bank have been an outstanding partner for Captiva Realty in helping us get real estate transactions closed. Our agents use Southstar both for our personal and business relationships. We really appreciate their professionalism, friendliness and their can do attitude. We know that when we refer a client to them, they will be taken care of. Its that peace of mind that keeps us coming back to them, time and again. -
Review 12 (2023-11-29 - Rating: 5)
Love this bank so much, as an employee in Franklin I know how much we love and invest in our customers ❤️ -
Review 13 (2023-09-12 - Rating: 5)
Southstar bank is the best bank Ive ever done business with I would give a 100 stars if I could -
Review 14 (2021-12-22 - Rating: 5)
Rebecca, Emily,Deb and the other crew are fantabulous. Love walking in to their smiling faces. Best crew ever!!! -
Review 15 (2023-02-14 - Rating: 5)
Southstar bank is a very good bank they always help you with whatever you need very nice and friendly people I work recommend southstar bank to everyone. -
Review 16 (2024-10-03 - Rating: 5)
I use the drive in. I love that they know my name and are always friendly -
Review 17 (2021-11-17 - Rating: 5)
Very friendly people, and great customer service.Starting an account here was a good decision! -
Review 18 (2021-05-05 - Rating: 5)
Debit card would not workgirls figured out Ihad accidentally shutoff Valet in my onlIne mobile app excellent service -
Review 19 (2024-02-07 - Rating: 5)
Excellant service Jenny is exceptfull they treat you like famly -
Review 20 (2022-04-20 - Rating: 5)
Great experience in purchasing property. Always available to explain what might not be clear during the transaction. -
Review 21 (2021-03-22 - Rating: 5)
The team at South Star has been a tremendous help. They are knowledgeable, kind and quick to respond. -
Review 22 (2023-02-01 - Rating: 5)
Nice people. Friendly . Easy to do business with. Would recommend -
Review 23 (2024-11-01 - Rating: 5)
The bank has been a lot of help over the years.So thank you. -
Review 24 (2023-07-21 - Rating: 5)
The best staff of any bank by far!! Customer service is top notch and can’t be beat!! -
Review 25 (2024-10-21 - Rating: 5)
Alway a pleasure to work with everyone at SouthStar Bank in Franklin, Texas. 😊😊😊 -
Review 26 (2021-12-09 - Rating: 5)
Great people make the difference in all business. Southstar has some of the best. -
Review 27 (2023-04-18 - Rating: 5)
It is always a pleasure to work with Justen and his team. -
Review 28 (2018-08-08 - Rating: 5)
Very nice people and Debra Morris is so sweet and understanding -
Review 29 (2023-03-31 - Rating: 5)
Very helpful and fast paced assistance. -
Review 30 (2024-10-23 - Rating: 5)
I love this bank. -
Review 31 (2023-11-07 - Rating: 5)
Opened a new account last month -
Review 32 (2019-07-24 - Rating: 5)
Great people & customer service! -
Review 33 (2023-08-05 - Rating: 5)
Very helpful personnel. -
Review 34 (2023-06-07 - Rating: 5)
Wonderful bank and staff -
Review 35 (2019-07-23 - Rating: 5)
Extremely friendly people! -
Review 36 (2020-09-15 - Rating: 5)
GREAT CUSTOMER SERVICE! -
Review 37 (2024-04-30 - Rating: 5)
Best Bank! -
Review 38 (2020-05-28 - Rating: 5)
Great Staff!!!!!!!!!!!!!!