Southside Bank

Located in Houston, Texas

Address: 1250 S Capital of Texas Hwy #101, Austin, TX 78746, United States

Phone: +1 512-381-2320

Rating: 4.5

Review 1 (2025-01-17 - Rating: 5)
Southside was wonderful to work with. They made getting a commercial loan for a large piece of equipment very easy, but also very safe, which is very appreciated.Their knowledge, patience, and attention to detail is really what you want in a bank.Grant and Harleys customer service is amazing and I highly recommend them!

Review 2 (2024-12-31 - Rating: 5)
I had an exceptional experience with my Southside Bank representative Brynner. They were incredibly professional, attentive, and knowledgeable, taking the time to thoroughly address all my questions and ensure I felt confident in my decisions. Their friendly demeanor and genuine dedication to customer satisfaction made the entire process seamless and enjoyable. I truly appreciate their outstanding service and highly recommend them to anyone looking for reliable banking assistance!

Review 3 (2025-02-07 - Rating: 5)
Great Bank! FDIC member. Great family style culture. Brynner Nkala And the team members, there are the best bankers in America.

Review 4 (2024-11-20 - Rating: 5)
Such a bright and inviting bank! Very different from other banks I’ve been to before. I was helped right away and felt very comfortable. Staff was friendly and Brynner was so knowledgeable and helpful. I will definitely be recommending the West Lake branch to others.

Review 5 (2025-01-23 - Rating: 5)
Grant with Southside Bank helped me open a business credit card that will allow me to grow my business at a faster rate! Thank you, Grant for being so professional and answering all my questions.

Review 6 (2025-01-23 - Rating: 5)
Best bank ever! They take care of all my banking needs both personal and business. No one else for me!

Review 7 (2025-01-07 - Rating: 5)
Harley did a great job of helping me with banking services on New Year’s Eve day. Thanks!

Review 8 (2024-06-13 - Rating: 5)
Great working with Grant Williams on a commercial credit card. Quick and easy process with great rates!Have recommended Grant and Southside to many of our customers.

Review 9 (2024-06-06 - Rating: 5)
I have been working with Grant for years for different business needs. He is responsive and has always come through for me. The team at Southside is great!

Review 10 (2024-10-11 - Rating: 5)
Love the customer service, Brynner and another lady were very welcoming most definitely recommend this bank:)

Review 11 (2024-06-13 - Rating: 5)
The staff is a great asset to this bank! I get called by name when they greet me every time. They also answer the phone and I get to talk to an actual human. They are an amazing bank!

Review 12 (2020-02-03 - Rating: 5)
Reagan Rains and his team were superb. We applied for a loan at Southside Bank and they walked every step along the way with us. They answered our questions and worked very hard with our real estate broker and title company to make this the smoothest of transactions. I have bought 11 houses over the years and this had to be the easiest due to the efforts of Reagan and his team! We give a big tremendous thanks to Reagan and his team and highly recommend them to anyone who is looking for a loan....!

Review 13 (2024-06-10 - Rating: 5)
The team here is always super friendly. Bank is seldom that busy so easy to get full service right away. Jailenne is super pleasant and helpful to work with.

Review 14 (2019-12-20 - Rating: 5)
My sincere appreciation goes out to Reagan Rains and Southside Bank. I recently closed on loan and this was the smoothest transaction I have had to date. I would highly recommend Reagan and Southside Bank for your mortgage needs. Their rates were highly competitive and the approval process was professional and smooth. Requests for documentation were well organized and I was given plenty of advanced notice and time to pull together what was needed. The loan closed as expected and Reagan kept me informed all along the way; so there were no surprises and no last minute stress.

Review 15 (2024-06-06 - Rating: 5)
I have personally have worked with Grant Williams and Dimitri Bowie. They have always gone above and beyond the call of service to help my businesses save money and receive funding. It has been a pleasure and I can’t say enough good things about

Review 16 (2019-10-11 - Rating: 5)
Ive had a wonderful experience with Southside Bank at this location. The staff and John Miller did a great job explaining my business loan options. Mr. Millers guidance throughout the years has been thoughtful and appropriate, I appreciate his honesty. Very helpful and I would recommend them highly.

Review 17 (2019-08-15 - Rating: 5)
It’s not often that a lender calls you two weeks before closing to offer to be ready to close early! But that was my experience with Reagan at Southside. The application process was smooth and painless, and Reagan and his team kept me up to date throughout. I highly recommend calling Reagan at Southside if you want a drama-free experience in getting a home loan (and don’t want to deal with some impersonal behemoth of a mortgage company).

Review 18 (2019-06-01 - Rating: 5)
Reagan Rains was top notch. He made the entire process of purchasing easier than anyone we have dealt with. He was always available for questions and trust me we had a million (on-going). He never got frustrated or annoyed. We HIGHLY recommend using him for anything and we will definitely use him in the future. Thanks Reagan, you were the best!!

Review 19 (2019-04-06 - Rating: 5)
Reagan went above and beyond to answer our questions and help us through the process of buying our first home! Reagan took the time to take paperwork to my husbands office when we had a hiccup with online signing. He met us at the title company when we signed and answered any last minute questions we had, explained the next steps. He has answered even more questions that came up over the first few months of home ownership. Reagan was wonderful to work with! While I hope we never have to move again, I would be more than happy to work with Reagan again if we do!

Review 20 (2017-05-05 - Rating: 5)
Great real bank!I have been in business for over 30 years. I have dealt with national and smaller local banks. These people are what I would call the quintessential small town bank. They are relationship based, and appear to be able to finance unusual things that contractors need. They fill a gap in banking that has not been available, at least to me, in the past!!I have done business with them for over a year, and have accounts and 2 loans.Parking lot security for a complex, has little too do with a bank! Get Real

Review 21 (2019-04-05 - Rating: 5)
Reagan was great. He was able to advise and think through scenarios to help us find the right product. He was extremely accessible through the entire process and even showed up to our closing! Ive never had another lender do that. Would definitely recommend.

Review 22 (2024-05-10 - Rating: 5)
The customer service is great! Jailenne and her coworkers are so friendly and I always enjoy doing business with them.

Review 23 (2024-06-06 - Rating: 5)
Grant Williams has been super helpful assisting JP Exteriors Customers!

Review 24 (2019-04-08 - Rating: 5)
Reagan and his team provide quality support. You can count on him to honestly give you the best service and his communication is superb. My husband and I were very pleased!

Review 25 (2024-06-06 - Rating: 5)
Southside has great customer service and they many different products to take care of their clients.

Review 26 (2019-02-03 - Rating: 5)
I purchased a piece of machinery with the help of Southside Bank , the interest rate and knowledge provided by Mr Miller and his team made the process both easy and affordable.