Southside Bank
Located in Houston, Texas
Address: 1009 N University Dr, Nacogdoches, TX 75961, United States
Phone: +1 936-559-5100
Rating: 4.8
Services
- Drive-through
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Mortgage lender
- ATM
- Bank
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Comments
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Review 1 (2024-07-11 - Rating: 5)
Love the atmosphere of this bank! The energy there is nice. I don’t feel uncomfortable. Julie was so amazing helping me start a new account. Customer service 10/10. How nice she was and how fast she worked was phenomenal. Recommend seeing her if you have any questions or are in a hurry. -
Review 2 (2025-02-18 - Rating: 5)
Well , I just opened up a new Checking account And a lady name jessica who help me she was so nice super Helpfu -
Review 3 (2024-10-07 - Rating: 5)
Absolutely the best bank! Everyone is so generous and quick to help with any banking needs! I highly recommend Southside Bank! -
Review 4 (2024-05-30 - Rating: 5)
Absolutely love Casie Stegint and her l constant support whenever I need help! She is so quick to work with you and has the best attitude. Casie has helped me on countless occasions with anything I have asked and I could take thank her more. This bank really treats you like family and that’s all because of people like her! If you are looking for a personal experience and a new family bank, don’t look any further and ask for Casie! -
Review 5 (2024-06-17 - Rating: 5)
Abril was amazing at helping me make a new bank account. She explained everything well and made sure she had my approval on everything. If I didn’t understand anything she was open to explain it. -
Review 6 (2024-06-25 - Rating: 5)
Great customer service, I came to see about opening an account. Friendly environment and helpful representatives. Jessica C. explained all of the different accounts to best fit my needs -
Review 7 (2024-05-10 - Rating: 5)
Abril was the nicest person Ive ever met that works at a bank. She was professional, courteous and above all she was just an all around sweet person. My wife and I love this bank. -
Review 8 (2024-02-11 - Rating: 5)
Best bank in town! Great customer service! They always greet you when you walk in and will help you with all your needs.I highly recommend Jessica Castro! -
Review 9 (2023-06-15 - Rating: 5)
The management at this branch is absolutely outstanding! Mari has been beyond helpful in so many ways. She was professional, prompt, and super friendly. I just moved across the country and have utilized several different banking companies, and this branch’s customer service far exceeds any other bank I’ve used! -
Review 10 (2023-06-15 - Rating: 5)
Everybody is nice, friendly, and very helpful. I highly recommend this business to others. Julie Gutierrez has excellent customer service, she always goes the extra mile to help with my banking needs. I am very pleased! -
Review 11 (2025-01-15 - Rating: 5)
Casie is super helpful and very professional and great a get job -
Review 12 (2024-02-08 - Rating: 5)
The customer service at this branch is outstanding. Always going the extra mile and doing the little things that makes you feel important. Starts with management and works it way to everybody inside the bank. Thanks!! -
Review 13 (2023-06-15 - Rating: 5)
Great costumer service Bank and easy to get a loan also. Julie Gutierrez is devoted to help out and made sure I got a loan. Shes also bilingual so she can help English and Spanish speaking costumers. -
Review 14 (2024-05-30 - Rating: 5)
I do a lot of banking at the Nacogdoches branch of Southside Bank. Casie and her staff are very friendly and courteous. Highly recommend! Great bank! -
Review 15 (2023-06-16 - Rating: 5)
Great customer service I’ve never had any trouble coming to make my deposits. Everyone is super nice especially Julie Gutierrez she always goes above and beyond to make sure everything goes great. -
Review 16 (2024-06-13 - Rating: 5)
Jessica, Julie and Kacie were so helpful and fast! Definitely looking forward to banking with Southside. -
Review 17 (2023-06-15 - Rating: 5)
Southside Bank has incredible, professional staff. Abril always goes the extra mile to help with my banking needs. You won’t be disappointed with their customer service. -
Review 18 (2023-06-15 - Rating: 5)
Best location hands down. Their staff is always kind, ready to help, and take time to answer all of your questions. Abril has the best customer service and is ready to help no matter what the issue. I would recommend to anyone. -
Review 19 (2023-06-15 - Rating: 5)
When other banks couldn’t provide the services my family and I needed, Southside Bank came in at the right time. Abril was patient and way beyond helpful! Will be recommending to everyone! -
Review 20 (2025-01-17 - Rating: 5)
Love my new family, thank you! -
Review 21 (2023-07-03 - Rating: 5)
Mrs. Stegint goes above and beyond for her customers. It is nice to have someone in the banking business that has knowledge about each position, and is eager to take care of her customers. -
Review 22 (2023-06-17 - Rating: 5)
I love using this Southside bank location, everyone is always super friendly. Rachel has always been quick to help me with any banking questions. -
Review 23 (2023-06-15 - Rating: 5)
Everyone welcomes you, very friendly and helpful. Julie Gutierrez has always gone above and beyond and has excellent customer service. -
Review 24 (2023-06-16 - Rating: 5)
Cassie always happy to help and I’ve always had a good experience at this bank . The staffs was great Cassie Helped mẹ she Is Great Definitely recommended …. -
Review 25 (2023-06-15 - Rating: 5)
The customer service here is always good when I have a question/problem. April is usually the one that helps me and always gets the job done! Y si necesitas ayuda en español, Abril te puede ayudar! -
Review 26 (2023-06-15 - Rating: 5)
I came in to get some information about setting up an account and was helped by Mari Garcia. Mari was very nice and respectful, she went above and beyond 🙌🏻 showing me what would be the best option!!! -
Review 27 (2020-06-16 - Rating: 5)
Nice location in the middle of town on University Drive. For mortgages Joe Goode has done an exceptional job of listening to my clients likes, dislikes, concerns, and inquires regarding lending. Thankful for the time and energy he puts into each one of his clients. -
Review 28 (2023-06-17 - Rating: 5)
I had great service!! Rachel Davis was very friendly and knowledgeable. I love the down home atmosphere of Southside Bank. -
Review 29 (2024-10-09 - Rating: 5)
These people are great and the services awesome!! -
Review 30 (2023-06-15 - Rating: 5)
April is always happy to help and I’ve always had a good experience at this bank for many years. Always with good service. -
Review 31 (2023-06-15 - Rating: 5)
Great customer service! Abril has always been patient, understanding and very helpful. Definitely recommend! -
Review 32 (2024-07-01 - Rating: 5)
Abril was very nice and helped me open a new account. Very informative. -
Review 33 (2023-06-16 - Rating: 5)
A great place to BANK ! Super friendly and helpful. Cassie is the best has help me get the job done .Thank you -
Review 34 (2023-06-15 - Rating: 5)
Abril does a great job at work! Any person we recommend her to, they loved her! -
Review 35 (2023-06-15 - Rating: 5)
Great place to bank. The staff treats you like family and is always happy to help! -
Review 36 (2023-06-15 - Rating: 5)
Southside in Nacogdoches Tx is like family. Everyone is very friendly and calls you by name. If you have a problem they take time out and listen. -
Review 37 (2023-06-16 - Rating: 5)
Love this bank! I always go to Julie Gutierrez so polite and helpful! -
Review 38 (2024-02-09 - Rating: 5)
Been with the for a long while now always get greet at the door and will always resolve any problems I have 🙏🏽🙏🏽🙏🏽🙏🏽 -
Review 39 (2016-10-17 - Rating: 4)
Very friendly people. Really frustrating when mobile banking is down alot. Please fix it! Todays familys rely on being able to bank on the go. -
Review 40 (2019-08-08 - Rating: 5)
This has to be the best bank and customer service ever, I needed to set up a bank account because of going to boot camp in a few weeks and the teller got me in and out in under an hour ❤️ And that is with explaining everything -
Review 41 (2016-12-26 - Rating: 5)
This is a regional bank with several locations. It has great service and friendly staff and you can get your shoes and purses shined here as well while you wait. -
Review 42 (2024-07-23 - Rating: 5)
One of the best banks ever! -
Review 43 (2022-05-10 - Rating: 5)
Im A New Customer & The Staff Was Great Jessica Castro Helped Me She Is Great -
Review 44 (2023-06-16 - Rating: 5)
The friendliest people, always ready to help for any of your needs! -
Review 45 (2018-09-30 - Rating: 5)
I went their to report fraud and they were very helpful and understanding and helped to get everything handled. -
Review 46 (2023-06-15 - Rating: 5)
Abril does a very good job and is very kind -
Review 47 (2023-06-15 - Rating: 5)
They have great customer service and support -
Review 48 (2021-04-23 - Rating: 5)
Everyone welcomes you, very friendly and helpful. -
Review 49 (2018-03-02 - Rating: 5)
Friendly, and efficient. Great to do business with. -
Review 50 (2017-05-28 - Rating: 4)
Good, quick service and decent hours. -
Review 51 (2023-06-14 - Rating: 5)
Very friendly -
Review 52 (2017-02-23 - Rating: 5)
Great place to bank! -
Review 53 (2019-02-02 - Rating: 5)
Very good place