Service First Mortgage

Located in Houston, Texas

Address: 1851 N Greenville Ave #400, Richardson, TX 75081, United States

Phone: +1 972-578-9000

Rating: 4.8

Review 1 (2017-12-18 - Rating: 5)
I would give First Service Mortgage a ten star if I could because they were awesome. They made the process easy and fast. I would highly recommend anyone to head first here. The whole crew was awesome made us feel at home and everyone is so kind, friendly, and patient. Just want to say Elvira Rodriguez thank you for everything and also to your loan assistance Shawn and Elisa you guys rock!!! Thank you, you all were a true blessing and we were so fortunate to find you guys!!!!

Review 2 (2018-02-12 - Rating: 5)
I had the best experience ever with Service First Mortgage. Heather and all the people who work with her made the whole process easy and fast. I would highly recommend them to anyone who is interested in purchasing a home. They are extremely helpful, professional, knowledgeable, and treat you with a lot of respect. Also, they are very polite and kind –– qualities that are not easy to find in some people right now. I could not ask for better professionals to help me through this process. Thanks, Heather!

Review 3 (2017-08-18 - Rating: 5)
Best customer experience, took the time to explain every step of the loan process and prepare me for whats next. Super friendly people in all and Jeff Brooks I recommend to anyone wanting to work with a super nice dude that knows his stuff. I always felt we were waiting on my buyers lender because Service First Mortgage was always one step ahead of anyone else. I would recommend and would use this company again tomorrow, if I needed to. Thanks Jeff Brooks for all your help and getting my family into our dream home.

Review 4 (2018-05-08 - Rating: 5)
Natalee and her team are the best! Helped with every step of buying my first new home. They went above and beyond to help met get approved and made the process easy. Highly Recommended!

Review 5 (2016-11-21 - Rating: 5)
This group truly lives up to their name, Service First. From the first phone call, where I spoke with Natalee Davenport, to the closing of my new home loan, and throughout the whole process with Kathryn Guerrero, the process was smooth, seamless, speedy, top notch! I got a new home packet upon pre-approval with my pre-approval letter, all the info that they will need for loan documentation and even packing labels like Kary and Jasons bedroom So impressive! I tell anyone I know looking for a mortgage lender to check them out. I cant say enough good things about them! Even the underwriter, Jaime, was friendly and efficient! Thank you to the Service First Team, especially Kathryn, for the amazing experience! HIGHLY RECOMMEND! A+++++

Review 6 (2017-08-27 - Rating: 5)
I had a great experience with Robert Jones at Service First Mortgage. He was responsive, and clear in his communication with us. I plan to use him again if purchasing another home in the Dallas area.

Review 7 (2020-03-07 - Rating: 5)
John and his team really do go the extra mile! There are no dumb questions and you can ask them any time you need to. My wife gets off late, so the fact that John is flexible with phone calls worked out really well. He knew exactly what to do and when to do it, and he explained it in a way that people that aren’t in the finance world can understand. The man definitely earned his money on our house. A good work ethic and customer support is hard to find these days. John is your guy.

Review 8 (2017-04-20 - Rating: 5)
Natalee and her team provided amazing guidance, and assistance throughout the entire process. They provided us with all the information and options we needed and we were able to act fast when we found our new home. I would recommend Natalee and her team to all!!

Review 9 (2017-11-08 - Rating: 5)
Amazing company! Jeff Brooks sat down with us in the beginning of the process and drew us out a road map. He gave us great advice and worked tirelessly with his team to help get everything approved and into our bew home. Big shout out to Amanda too!

Review 10 (2017-09-30 - Rating: 5)
Elvira and team were extremely helpful in quickly closing our loan, at a great rate. They clearly explained all the details of the loan, which was very helpful for our first time home buying process.

Review 11 (2017-11-29 - Rating: 5)
The team made the process as smooth as possible. We had a couple of road blocks that were not under their control but they made us feel confident that it would be alright and it was. We will definitely be referring them to anyone that needs their type of service.

Review 12 (2017-08-01 - Rating: 5)
Service First Mortgage made our first purchase on our first home very pleasant!! Natalee and her team were always so easy to talk to and always on top of things!! Thank you guys so much!!!

Review 13 (2020-03-12 - Rating: 5)
Rolando and his team including Amanda and Jordan were able to help me through the whole process with my first home purchase, they made it as smooth as possible.

Review 14 (2019-05-21 - Rating: 5)
Natalee and her team worked so hard during our entire process. Everyone was was extremely patient and kind. I would highly recommend them to anyone buying a home.

Review 15 (2020-07-13 - Rating: 5)
It has been an excellent experience to work with Rolando and his team from Service First Mortgage. Unbeatable, and very caring.

Review 16 (2018-11-06 - Rating: 5)
Heather and Elisa were the absolute best! Very patient with us being first time home buyers, and they made the process a breeze!

Review 17 (2017-04-19 - Rating: 5)
Excellent customer service. very hard working crew that operates like a well oiled machine. Any question I had was promptly answered within minutes. Thank you guys for the experience will be using this company again in the future when i need them

Review 18 (2017-11-23 - Rating: 5)
Robert Jones made the refinancing process as quick and painless as possible, always with our best interest in mind. I definitely recommend Robert!

Review 19 (2017-12-03 - Rating: 5)
They were kind and they made the whole process easy for us to understand. We will definitely be working with them next time.

Review 20 (2019-07-06 - Rating: 5)
Everything was perfect from Natalie and her team! The service was really above all else!!

Review 21 (2017-11-04 - Rating: 5)
Natalee Davenport was great everything was smooth from start to finish, we love our new place

Review 22 (2019-02-05 - Rating: 5)
Great and helpful people to work with. I would recommend them to anyone I know thats in a process of looking for a home.

Review 23 (2019-01-15 - Rating: 5)
The service was awesome the process was awesome we closed in 3 weeks.

Review 24 (2019-07-16 - Rating: 5)
Was a very good experience with service first.

Review 25 (2017-10-11 - Rating: 5)
I am very grateful to the entire Service First Mortgage work team for their patience and their efforts in ensuring that I could have my home. They are very professional.