Royal United Mortgage LLC
Located in Houston, Texas
Address: 1, 8200 N Mopac Expy STE 240, Austin, TX 78759
Phone: +1 888-769-2565
Rating: 3.7
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Mortgage lender
Photos
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Comments
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Review 1 (2024-12-31 - Rating: 5)
Daniel Casal was very professional and listened intensely to me as I explained my situation. He came up with a plan and I accepted it and we spoke every other day so I knew exactly what was happening. He made the refinancing process a pleasure and has become a family friend who is truly interested in finding solutions to a problem. Thanks Daniel Casal for everything you did. Am truly blessed. -
Review 2 (2024-06-18 - Rating: 5)
My experience with Royal United Mortgage was outstanding one. This is a top rated company, and provides excellent details on your loan options,and met my financial goals. My refinance was excellent, and got back more money than I expected. The atmosphere, and closing went quickly. I would recommend Cole Bone, and his experience, along with his great team he has. Great Job. Keep up the great work to everyone that was on the JOB. -
Review 3 (2024-08-06 - Rating: 5)
I thought long and hard before doing a “cash out refinance”! Was not sure if it was the right thing to do, but after going over the pros and cons with Arron. I decided it was in my best interest to do so. The experience was fantastic. I am so much more at ease in these trying times!! KUDOS TO ROYAL UNITED. -
Review 4 (2024-10-28 - Rating: 5)
Been working with Andrew Jolley for a couple of years now and he is incredible. Super professional, knowledgeable, and so helpful! Work with him if you can! -
Review 5 (2024-07-23 - Rating: 5)
Outstanding team! From first contact to closing I felt I was in good hands throughout! Specifically Daniel Casal was an awesome person to work with, he made everything comprehensive, smooth and expedited the entire process! Very personal experience and I can’t thank him enough! -
Review 6 (2024-06-17 - Rating: 5)
It has been a pleasant experience to refinance my mortgage with Royal United Mortgage, LLC. The staff I worked with, Lauren Zamora and Bobbi Vanover were professional, helpful and very nice to do business with. I would definitely seek out this company in the future. -
Review 7 (2024-03-22 - Rating: 5)
I had a very rewarding experience with Daniel Casal as my loan advisor, he was very knowledgeable, professional and dedicated to helping me. Daniel was always available to take my phone calls and answer all my questions. He went above and beyond to make sure I understood the process of the loan. I would absolutely refer him to my family and friends who may be in need of a loan. -
Review 8 (2024-03-18 - Rating: 5)
I talked to various people at Royal United, they all were very professional. Seamless, fast and easy is how I would describe my experience throughout the process. I was made aware of all my options and given some advice that really saved me a lot of money. I highly recommend them. Referring all my friends and family. -
Review 9 (2023-12-20 - Rating: 5)
It was a pleasure having Royal United Mortgage and Julia Ottolingo working to provide me the chance to do a Re-finance on my mortgage. Julia was very helpful and took the time to explain the different forms required and why they were required. She assisted in moving the paperwork forward to ensure that things were done in a timely manner and brought everyone and all documentation together. This has brought me to a point of ready to close with all paperwork ready to be signed. I am grateful for her assistance and the finely tuned machine that Royal United Mortgage brought to bear, to assist me in reaching this goal. -
Review 10 (2024-03-18 - Rating: 5)
I had the best experience working with Royal United Mortgage and my loan advisor Nick and loan processor Krystal. I would recommend this company for your mortgage needs because they had great communication and worked as quickly as possible on my loan. -
Review 11 (2024-03-18 - Rating: 5)
We had a GREAT experience from start to finish! Excellent rate, prompt attention to all our needs and questions. They were professional throughout the process. Would use Royal United again in a heartbeat. -
Review 12 (2022-10-10 - Rating: 5)
Working with Royal United has made our home buying experience go so smoothly. They have great online infrastructure in place, which has made signing documents, sharing files, and communicating such a breeze. Cole was our loan advisor and was incredibly helpful, friendly, and approachable. He was always available any time we had a question, regardless of the time of day, and he was super quick to respond to emails. Our home purchase was impacted by Hurricane Ian, and Cole and the team at Royal United went above and beyond to ensure we could close on our original date. The effects of the hurricane were obviously very stressful, but I felt confident and assured by Royal United throughout the process. You can tell that they put customer service first and foremost in all of their business practices. I’ve been very impressed, and plan on encouraging any friends or family looking to refinance or purchase to the company! Thank you to the team at Royal United, and a big thank you to Cole! -
Review 13 (2024-03-18 - Rating: 5)
My Loan Officer, Rob, guided me through the entire process. He was very thorough and helped us to understand buying a home. I would recommend RUM for family and friends any day. -
Review 14 (2022-10-10 - Rating: 5)
Royal United was great to work with and made sure our home buying process went smoothly. Our loan advisor, Cole, was helpful and dependable, and we appreciated his commitment to provide us with clear communication and information. He was available anytime we needed him and was quick to answer our questions and make sure our needs were met. I will definitely recommend Royal United to friends and family looking to refinance or purchase a new home in the future. Thanks Cole and Royal United for a great experience! -
Review 15 (2023-10-30 - Rating: 4)
Most of our business was conducted online and via email. I found the process has changed from earlier loan applications. The staff and Julia was very helpful and explained the necessary steps for the completion of the loan. Everyone was very courteous and helpful. -
Review 16 (2021-06-30 - Rating: 5)
After many trials with different companies I was going to call it quits. Decided to give Royal United Mortgage a chance per recommendation from a co-worker. Best decision I’ve ever made. Alex Cobb is the best loan officer I’ve ever worked with. I talked with Alex for a bit about my goals, limitations, refinances and future finances. He’s been so helpful and insightful through the whole process. Definitely went above and beyond with a positive great attitude. Alex was also very flexible with my schedule. I often get off work late (around 7-8pm) and he was willing to work with me after hours without a fuss! Couldn’t have asked for a better experience. I recommend him to all of my friends who are looking to refinance. -
Review 17 (2024-06-28 - Rating: 5)
Working with David Casal I was able to get the financing I needed to consolidate some bills and extra for projects around our home. He’s friendly and efficient. -
Review 18 (2023-12-26 - Rating: 5)
I worked with Nick Darling on my loan and could not have had a better experience, fast communication, quick follow through, and above all else extreme transparency compared to the other lenders I spoke too! -
Review 19 (2024-03-18 - Rating: 5)
The Royal United Mortgage team have been great to work with on multiple home loans! Very clear and detailed communication throughout process -
Review 20 (2021-06-30 - Rating: 5)
I worked with Steve Davis and Ashley Pest this past time to close on a new mortgage. The process was flawless. The company was always in contact with not only me, but my realtor as well. The communication was wonderful and process fast. We have used them for previous refinances and had the same exceptional experience. Definitely recommend this company. Best rates and prices available!!! -
Review 21 (2021-06-22 - Rating: 5)
Mr. Fisher went over an beyond on helping me refinance my home. He made it very simple and easy. He advised me on some credit issue they I wasnt aware of as well. I had tried to get several people her in Montgomery to help but they got my info and didnt return my calls anymore. I am blessed to have found Mr. Fisher. He got right on it as soon as I got in touch with he and his company Royal United Mortgage! I had been trying with the other people sense last year 2020. I recommend Michael Fisher he will get the job done. Thanks again and I will let others know to call you if they need to finance a home.Ciel Grider -
Review 22 (2020-08-15 - Rating: 5)
After researching several companies, getting put on a back burner by one of them who decided I was just an application number, I received a call from Chris one day wanting to know what my goals were. It didnt take long to hear in his voice his knowledge, patience and willingness to find the refi that was best for my financial needs. He was quick to return calls, emails and texts and kept me in the loop the entire step of the way. His turnaround time for document submission to underwriting and back to me was amazingly phenomenal. If you are looking for a Mortgage Lender and Loan Advisor that will walk you EVERY step of the way, I highly recommend United Royal Mortgage and Chris Schultz. Chris got me started, closed and funded in 21 days. Now THATS customer service. -
Review 23 (2021-06-15 - Rating: 5)
Kaitlyn Miller was the best loan advisor Ive ever worked with. She easily guided me through the process of purchasing my first home.After putting my information on Lending Tree she was one of the first to call and made everything seem so simple. I know purchasing a home can be quite the task, however, it wasnt with Kaitlyn. When my builder pushed out closing 3 times, she didnt bat an eye, and reassured me we were good to go on her end.I would definitely recommend Royal and Kaitlyn to my friends and family! -
Review 24 (2024-03-20 - Rating: 5)
Ive used them for the purchase of my home and two refinances. Good folks and genuinely care about you. Not just a number like a bigger bank. I recommend throwing their name in the ring if you are thinking about it. -
Review 25 (2021-06-26 - Rating: 5)
A huge thank you to Alex Cobb for the great job of providing guidance and advice throughout the entire re-financing process. Everything was going along very smoothly and we would have originally closed within a short time when my husband unexpectedly passed away. Alex was so helpful in getting me through this process and very patient with me as I charted new territory on my own. He answered all my questions when at times, it seemed overwhelming; however, Alex was not deterred and had such a positive attitude throughout. He was very friendly and easy to talk to. I cannot recommend him enough. He was outstanding. -
Review 26 (2021-06-30 - Rating: 5)
I just went through Royal United to refinance my home. I worked with Steve Davis and he made the whole process super quick and easy. He was able to help me meet all of my goals with the refinance- lowering my payment, lowering my interest rate, and paying off existing debt. Definitely would recommend -
Review 27 (2017-11-17 - Rating: 5)
I refinanced my home with Royal United Mortgage. I was very cautious as I inquired about the process and the information given, because of a recent misinformed experience I had with another mortgage company. My specialist was Kaitlyn Tobin. Kaitlyn was a true professional. She was informative, patient, knowledgeable, and very personable. She answered every question I could throw at her. She returned every single call that I requested. She and her team made me feel as though I was the only consumer of the company they represent. They were able to get my refinance done at a very good rate in a very timely manner.....Thanks -
Review 28 (2022-09-22 - Rating: 5)
I was more than pleased with RU Royal United when I received a loan using the equity in my house. Ethan took the work and frustration out of this loan process. All the staff my husband and I worked with were so very helpful. I highly recommend RURoyal United. -
Review 29 (2022-03-31 - Rating: 5)
This 5-star review is for KYLE FOREE. Integrity means a great deal to me. Kyle absolutely is a man of integrity. I highly recommend that you reach out to him if you are considering financing, or thinking of refinancing your home. Long story short, he gave me the right advice at the right time, with no benefit to himself. He answered all of my questions --of which there were many-- with patience and clarity. In the end, he helped me realize that my goal could be served better by not refinancing my home. The fact that he was interested in serving my goal, over a feather in his cap, told me that all lenders are not the same. You can talk to several lenders, but I sincerely recommend you start with KYLE FOREE. -
Review 30 (2023-11-15 - Rating: 5)
My Loan Officer, Taylor, really guided me through the entire process. She was professional and kind, which made things run smoothly. It was all worth it. THANK YOU, TAYLOR!!! If I could give 1000 stars I would!!! -
Review 31 (2024-06-11 - Rating: 5)
Great company and they were able to work with us quickly to get what we wanted. Daniel S. did an amazing job in helping us out. -
Review 32 (2022-03-08 - Rating: 5)
Ty did a great job explaining. He was very knowledgeable and even taught us a few things for getting around the computer and iPhone. We were not pressured. Everything went very smooth and moved quickly. Within two weeks we had our financing. -
Review 33 (2021-06-24 - Rating: 5)
Thanks to Jenna Beaird and Royal United, I had an amazing experience closing on my new house! I can not recommend them enough. If you need a home loan, they are truly the best. The entire process was smooth from start to finish, and I will use Ms. Beaird and her team for any future home loans. They are simply the best! Thank you Jenna and Royal United!!! -
Review 34 (2017-11-13 - Rating: 5)
My husband and I just refinanced our home with Royal United Mortgage. Rob Williams (LA Development Manager) helped us with what we needed and answered any questions regarding the home loan. We are very satisfied with his patience and he always kept us updated daily until we closed our loan. Thank you for the excellent customer service you provided us. -
Review 35 (2018-05-04 - Rating: 5)
I had an amazing experience with Royal United mortgage. I refinance my home and was able to put central air and heat and rewire the whole house and the garage. Thank you to Joseph Miller for helping me if it wasnt for you and God I would not have been able to put central air and heat and rewired the whole house and the garage. May God continue to bless you and open doors of opportunity for you. -
Review 36 (2022-09-27 - Rating: 5)
Patrick Christoffel was absolutely full of knowledge and help. I was scared to death to go to this process. Patrick took the time to explain everything in great detail. Him and the team he worked with took the time to work with our schedules, they were so flexible and took our phone calls, day or night. Patrick is good people and he does this job because he cares about people. We are over the moon happy. I can honestly say our lives have changed for the better because of Patrick. Royal United Mortage is now family. We will forever be grateful. Take two minutes to talk to Patrick and your life can change for the better. -
Review 37 (2021-06-24 - Rating: 5)
This is the second home I have refinanced with Kaitlyn Miller and after the first time she made it so easy and does everything for you. I only had to do a couple of phone calls and she handled everything else. So I made sure to find her again when doing my second home. If I ever buy another house or do another refinance I will be contacting her again. -
Review 38 (2024-03-05 - Rating: 5)
I had the most helpful, polite salesperson, Daniel, to deal with for our refi. I would definitely recommend Royal United Mortgage! -
Review 39 (2022-07-27 - Rating: 5)
We dealt with Barry Teague.We would give him 6 stars or more...if given that option.He is extremely knowledgeable and more than helpful with obtaining our loan.He went above and beyond what we expected....would love the opportunity to work with him again.This man is worth his weight in gold... -
Review 40 (2021-10-19 - Rating: 5)
Ms Kristina Trotti. Has been more than a mortgage lender she has been a supporter. We stuck in there and she supported me and my mother to get refinance but it did not work out. With her encouragement and patience with me and my mom we grew a relationship of understanding. Thank you Kristina for your help and we will see you again when we get things straightened out. Best Regards and friendship. -
Review 41 (2021-06-21 - Rating: 5)
I had a great experience working with Tye,He help us and explain things we do not know. He took time to explain and help us understand. I highly recommend for those who want to refinance or get a loan, to try them out specifically with Tye and Im sure you will be in good hand!Thank you Tye!! -
Review 42 (2021-07-02 - Rating: 5)
I was in dire need of refinancing to lower my monthly payments. My loan officer Eli Smith, made a process that seemed stressful and overwhelming feel extremely easy!If you need a loan and need great assistance, i would HIGHLY recommend Eli and royal united. Best experience 😁 -
Review 43 (2023-11-16 - Rating: 5)
Daniel was very helpful and attentive to our immediate needs and assist with all of our concerns. He’s very knowledgeable in his job status. I great full for his help! -
Review 44 (2021-06-22 - Rating: 5)
Let me tell you what a great company this has been to work with. Murphy is not my friend, but every misstep there was, Kristina Trotti had a solution and a great attitude to keep me focused. I dont think i could have done it without her keeping me positive! -
Review 45 (2022-09-22 - Rating: 5)
Ethan was wonderful to work with! He completed our loan in just a little over two weeks! The whole process was so easy and hassle free! -
Review 46 (2022-09-19 - Rating: 5)
Fantastic experience! Will Avery and Alex Gonzalez made this transaction quick and painless. Super quick close. I highly recommend Royal united Mortgage and their Team. Thanks Willie!!! -
Review 47 (2018-01-23 - Rating: 5)
We recently refinanced with Royal United. Our agent, Jacob Montgomery, was awesome! He made the process painless and saved us a ton of money! Thanks for the great service! -
Review 48 (2018-07-24 - Rating: 5)
I just refinanced with Royal United under Brock Symon. The process was seamless and completed in a timely manner, Brock delivered what he promised. I believe that I could have closed in two weeks had I had all my ducks in order. With Brocks patience I closed in 4 weeks. I highly recommend Royal United and Brock -
Review 49 (2021-07-08 - Rating: 5)
Just to say it simply,.......Eli Smith is the best in the business in my opinion. My transaction with him was soo simple, and there were absolutely no problems with either he or the company,...........Gawd i wish i needed more money, just to do business with Mr. Smith again, lol Good luck my friend, and keep up the great work. -
Review 50 (2022-03-04 - Rating: 5)
I had a very good experience with Kyle Foree and all of the staff members at Royal Mortgage. They were there every step of the way. I would highly recommend them to anyone seeking to refi . -
Review 51 (2023-05-11 - Rating: 5)
Hi Barry Teague did my home loan in great fashion .Anything I needed he was on it .He is very knowledgeable and helped me with any issues I had .I would recommend Barry for any of your loan needs. -
Review 52 (2021-06-29 - Rating: 5)
My wife and I used Royal United to purchase our home. Kaitlyn Miller was awesome to work with! From start to finish the process was easy and fast. -
Review 53 (2019-02-07 - Rating: 5)
My husband and I just refinanced with Royal United. Our representative, Kevin Stumpf, was on point every step of the way. It was seamless and so easy to complete the process! Thank you Kevin and Royal United Mortgage!! -
Review 54 (2023-09-20 - Rating: 5)
I was working with Nick Darling and him and his team was great with communication, working in a timely manner they made this process very easy and it was greatly appreciated -
Review 55 (2020-04-27 - Rating: 5)
From day one Krysten Bayha provided great customer service. Buying a home is a stressful situation. Krysten was there every step of the way with her knowledge and reassurance. I’m so grateful for Krysten and her expertise.Krysten made my experience of buying a home the best it could be. I would highly recommend Krysten to anyone looking to buy a home and wanting the best home buying experience. -
Review 56 (2019-11-27 - Rating: 5)
Everything works in fast pace. I Personally I like to mention (kristina Trotti) with royal united. If you are looking for a loan o refinance. She is the most helpful and kind person that help you with this process. She is awesome!!! Thanks. -
Review 57 (2021-07-05 - Rating: 5)
I had a great experience with Kristina Trotti. She was so nice, understanding, helpful and there every step of the way. I will reccomend to all my friends! -
Review 58 (2021-06-24 - Rating: 5)
My experience with Royal was quick and highly professional. Alex Cobb was my agent and he was great. I recommend Royal Mortgage. -
Review 59 (2023-02-02 - Rating: 5)
Cole Bone was always professional and easily accessible when I had questions. We appreciated his assistance through the entire process. -
Review 60 (2022-03-04 - Rating: 5)
Was very impressed with Ty Lav, he made the entire process trauma free. Things were don’t efficiently and clearly. Kept me informed every step of way. I was surprised at how quickly everything was processed. -
Review 61 (2023-02-07 - Rating: 5)
Working with Ethan and Royal United has been a pleasure. They are so professional and king and I truly enjoyed the experience. -
Review 62 (2021-06-29 - Rating: 5)
This is a shout out to Chaz Chase he helped me secure a refinance for my home Chaz was very professional threw out the possess and made it very easy I would recommend him to anyone looking for a refinance or what ever they need. Thanx Chaz . -
Review 63 (2022-03-03 - Rating: 5)
Michah was very professional. He was able to explain things so I could understand. He was very kind and the process was quick and painless. Thank Michah and United Royal. -
Review 64 (2023-05-26 - Rating: 5)
Barry is great! He made the process painless and simple! Highly recommend Barry and his team! -
Review 65 (2024-03-18 - Rating: 5)
Best in the business!!! Super nice and polite, really made you feel like a part of the family….. no one better!!! -
Review 66 (2023-11-18 - Rating: 5)
Lauren was professional, from the first call to close. recommend her 100%. -
Review 67 (2022-03-04 - Rating: 5)
KYLE FOREE EASY TO WORK WITH RECOMMED HIM IF YOU NEED LOAN STRAIGH UP 100% DEICATED MAY LOAN PROCESS LETS STRESSFULL. THANK YOU ROYAL UNITED MORTAGE LLC FOR HAVING KYLE FOREE ON YOUR TEAM -
Review 68 (2021-06-24 - Rating: 5)
Tye Calhoun was fantastic. His customer service was second to none. I’d recommend Royal United any day. -
Review 69 (2021-07-16 - Rating: 5)
DREW WELCH WAS WONDERFUL , AS WE WORKED ON RE-FINANCING OUR HOME,..HE GOT US A GREAT RATE, AND WAS VERY DETAILED AND ANSWERED EVERY QUESTION, IN A WAY ANYONE COULD UNDERSTAND. I HAVE TOLD OTHER PEOPLE ABOUT OUR EXPERIENCE, AND GREAT RATE AND HOW HE GOT US FROM 30 YR MORTAGE, TO NOW...15 YEAR. AND BY ONLY PAYING A FEW MORE DOLLARS,..CAN BE 12 YEARS . HE KNOWS IT ALL, AND ROYAL UNITED COMBINED WITH HIS KNOWLEDGE AND EXPERINCE PUT US AT EASE AND WAS ABLE TO CLOSE WITHIN A WEEK......THANKS DREW, YOURE WONDERFUL, ..IT WAS SO EASY, DUE TO YOU, AND ROYAL UNITED JIM M, OHIO -
Review 70 (2021-06-23 - Rating: 5)
Drew took the time to walk me through the steps and was always available through e-mail with my questions. -
Review 71 (2024-06-20 - Rating: 5)
Made the process very easy each step of the way -
Review 72 (2023-12-14 - Rating: 5)
Great experience, very professional, patient and attentive. -
Review 73 (2023-10-09 - Rating: 5)
Took care of my long prompt and service was great -
Review 74 (2021-07-18 - Rating: 5)
Start to Finish in 2 weeks. Awesome and Tony Tran is the best. -
Review 75 (2023-03-06 - Rating: 5)
Barry was very helpful and explained everything very well. -
Review 76 (2021-10-27 - Rating: 5)
Excellent adviser. I would definitely refer to family and friends. -
Review 77 (2024-07-06 - Rating: 5)
Dan is the best! -
Review 78 (2024-08-13 - Rating: 5)
Great experience -
Review 79 (2024-03-18 - Rating: 5)
Great service 👏 👍 👌 -
Review 80 (2024-06-20 - Rating: 5)
Fast and efficient -
Review 81 (2021-06-22 - Rating: 5)
Great experience with Nic! -
Review 82 (2024-03-18 - Rating: 5)
Amazing to work with -
Review 83 (2025-03-05 - Rating: 5)
Royal United Mortgage LLC is a God send but not without Daniel😇.he is so professional and polite, I have already phone adopted him as my son because of his kind heart. Daniel walked me through the whole process with my equity loan that some times required us being on the phone at times late into the night. I have been approved for my loan and give all the thanks to Daniel that helped show me how to use the Internet. Thanks Daniel😇.if there were 10 star review you got 100 from me. keep up the great work and keep you kind disposition, it will reward you in this life, and the life to come😇🥰 -
Review 84 (2023-10-24 - Rating: 5)
Absolutely satisfied with the service. Taylor is very professional!