Reliance First Capital, LLC

Photo of Reliance First Capital, LLC

Located in Houston, Texas

Address: 17330 Preston Rd #200B, Dallas, TX 75252, United States

Phone: +1 855-747-8949

Rating: 4.8

Categories

  • Mortgage lender

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Comments

  • Review 1 (2019-04-24 - Rating: 5)

    I would like to say Thank you! Teddy Ferrell/Reliance First Capital. I had always thought that refinancing my home would be a nightmare. But the experience I had with Teddy was awesome and very professional! He informed me on everything I needed to know and took his time to go over each document. He never rushed me or anything and was always willing to answer any questions that I may have had whether call or text. This has been the best experience and I would recommend him to anyone that is looking to refinance their home. I appreciate your hard work. Again, Thank you so much Teddy! LaWanda Davis

  • Review 2 (2020-10-16 - Rating: 5)

    I want to give Jennifer Sue Lutsch of Reliance First Capital a huge Thank you for all your great work. I also want to thank Obie, Carol, and everyone else who helped get my refinance funded and closed. The process was smooth and each step of the way was guided by Jennifer in a professional and caring manner. I would definitely recommend her and the Reliance team to anyone interested in a refinance or new mortgage loan. Keep up the great work!!

  • Review 3 (2019-09-13 - Rating: 5)

    Refinancing my home with Reliance First Capital was such a quick and easy process. Lisa Martin was extremely helpful and always kept me updated as welling as following up promptly with any questions I had. I shopped around before choosing Reliance, and after talking with Lisa, I felt confident with her full disclosures and knowledge that I made the right choice. I highly recommend their services and would definitely recommend Lisa Martin as your representative.

  • Review 4 (2020-03-18 - Rating: 5)

    Refinancing with Reliance First Capital and Kimberly Rutherford was amazing throughout my entire Mortgage process. She quickly responded to all of my questions and made the entire process go smoothly. She was kind, smart and considerate of what generally worked best for me.I highly recommend Reliance First Capital and Kimberly Rutherford. I wish Kimberly could train other companies on how to treat their customers. 5 stars!

  • Review 5 (2019-10-08 - Rating: 5)

    Highly recommend. Lisa Martin and the team at Reliance First Capital were great through out the entire process. She was diligent and made sure that I was aware of what was going on the whole time. She answered all my questions and was super easy to get a hold of any time of the day. I never felt pressured to go through with the loan and they were able to get me a great rate and terms that I was very comfortable with. Would not hesitate to recommend to family and friends.

  • Review 6 (2022-05-17 - Rating: 5)

    A huge THANK YOU to Ronald and Bethany! They were always available to assist me with any question I had making my refinance process go smoothly and seamless. I will definitely recommend Reliance to anyone looking to refinance or purchase a new home. The whole team was very professional and attentive.

  • Review 7 (2019-02-14 - Rating: 5)

    Teddy Ferrell helped my family navigate a difficult time when I unexpectedly found myself unemployed. We actually refinanced two properties with Reliance and the level of service rendered by Mr. Ferrell was top notch. We closed both loans very quickly and were able to knock out some other outstanding debts as well. Mr. Ferrell did a GREAT JOB and highly recommend him for his professionalism.

  • Review 8 (2019-02-07 - Rating: 5)

    I HIGHLY recommend giving the professional staff at Reliance First Capital an opportunity to talk and work through your financial needs. My husband and I had the absolute pleasure of primarily working with William (Bill) Collins II. After being in our 1st home over 20+ years, in Nov 2018 we found an amazing deal on a newer larger home we couldnt pass up. Bill and his fabulous team of loan officers tirelessly worked with us (and our fantastic realtor Lorenzo Short Sr) to complete the entire purchase process in just a little over 1 month! During our 1st consultation with Bill, we told him we wanted to be in our new home before Christmas. Bill accepted the challenge and did NOT disappoint - we closed on our new home on 12/21/18! Bill patiently took time to thoroughly answer ALL of our questions and walk us step-by-step through the process. And his accompanying staff worked with him to make sure all documents were in good order. We plan to keep Reliance First Capital in mind for our future financial endeavors. Thanks again to you Bill and your staff! Job well done

  • Review 9 (2019-02-12 - Rating: 5)

    Working with Teddy Ferrell at Reliance First Capital has been a sheer pleasure and a very easy process. He is highly professional, extremely personable and down to earth, willing to help beyond expectation. He is extremely knowledgeable, highly informative, and responds promptly. Everything during our process was explained in detail, every option and all avenues we could take that best suited our situation. Always looking out for our best interests. If you are looking to refinance, purchase, or make a loan, my husband and I highly recommend Teddy to handle your requests. Hes almost like dealing with a family member when all is said and done! Thank you Teddy for all your hard work, assistance, kindness and consideration and Thank you Reliance First Capital for accepting our home loan request.Christy Dore

  • Review 10 (2019-07-12 - Rating: 5)

    Amazing to work with, solution oriented, flexible, particularly with people with alternative income. Always honest and also very fast in their closing process. I also highly recommend Teddy Ferrell, the mortgage analyst I worked with, extremely knowledgeable, in addition to always being friendly, honest and available. I shopped multiple outfits before settling with Reliance and can say without a doubt that they are far superior to their immediate competitors, including Quicken Loans and Loan Depot.

  • Review 11 (2019-06-14 - Rating: 5)

    Working with Jennifer Lutsch was a great experience. I could not have been happier with the way my refinance went. She was very attentive and kept me in the loop as to what was going on, and explained everything in detail each step of the way. I would highly recommend her to anyone who is looking to buy or refinance a home. Thanks Jennifer for such a great experience.

  • Review 12 (2019-02-15 - Rating: 5)

    Reliance First Capital was awesome. It was especially a great experience working with Mr. William Collins. He was there every step of the way in Refinancing our home. He made sure my husband and I understood everything that was going on. He was a man of great integrity and help this process go very smoothly.

  • Review 13 (2021-01-07 - Rating: 5)

    I would like to thank Kimberly Rutherford of Reliance First Capital for all the great work and smooth process in guiding me through each step. Kimberly is a professional and caring person. I would definitely recommend Reliance First Capital and Kimberly Rutherford for all your new mortgages and refinance needs,

  • Review 14 (2019-02-13 - Rating: 5)

    Teddy Ferrell was my agent and did an outstanding job, He was very patient in answering ALL my questions to help me understand and get through the process. I appreciate him for taking care of me and closing my loan on time. I would, most definitely, recommend him to anyone I come in contact with and needs assistance with a loan purchase or refinance .

  • Review 15 (2019-02-20 - Rating: 5)

    The experience with refinancing with Reliance flowed extremely well. The staff were professional and the online process was user friendly which typically is not the case in most situations. Kudos to my representative, Jose Magana, he was there for every step of the way and was very thorough in explaining the process. He was easily accessible for any questions or concerns. If he didnt answer right away, Jose would return the call within minutes. He even went out of his way to give sound advice to improve your financial goals. I would most definitely recommend Reliance First Capital and ask for JOSE!

  • Review 16 (2019-02-23 - Rating: 5)

    It was a pleasure working with Teddy Ferrell of Reliance First Capital. He was able to provide us with multiple options that were custom to our current financial situation. Any questions or concerns we had were quickly responded to with well informed answers. Teddy was very thoughtful, kind, knowledgeable, & professional throughout the process. I highly recommend trusting Reliance First Capital with your financial needs!

  • Review 17 (2019-07-23 - Rating: 5)

    I would highly recommend Reliance First Capital for any loans! I was placed with Angela Cagle and Michael Schaut to help me process my refinancing loan. Angela worked with me to get the best interest rate of 3.999% and after submitting all important documents asked for was able to start the process.Working with her and Michael every day by following up with both emails and calls helped to get my loan approved quickly! Thank you to both Angela and Michael who were so courteous to work with, honestly much easier than I expected to finalize the loan!

  • Review 18 (2019-02-13 - Rating: 5)

    I am the assistant to real estate agent Donna David, who represented Mrs. Gloria Marlow during her real estate purchase. Teddy Ferrell was our clients lender. He was very diligent in not only getting this file completed but in keeping our office up to date on the transaction movements throughout the whole process. Wed highly recommend him to anyone searching for a great lender. He is very professional and good at what he does.

  • Review 19 (2019-02-07 - Rating: 5)

    Great job with using Reliance. I Thank William Collins for the work he done. I really didn’t have to do a lot of work. Very quick and professional job done. Keep me updated and on the fast track. Will recommend Reliance to my friend and family. Get to start this year on a new path. Thanks to William and the others at Reliance.

  • Review 20 (2019-01-15 - Rating: 5)

    What impressed me the most was the communication. I absolutely love Brittani, she is so friendly and professional. Through the loan process if at any time we had a question, our phone calls and emails were returned promptly. Our loan closed in record time and for the most part was a painless process. If you are looking to purchase or refi, I strongly recommend Reliance First Capital. Also a shout out to Yara, I really appreciate the patience she showed throughout the loan process.

  • Review 21 (2019-01-12 - Rating: 5)

    WOW, I dont have the words to explain how Nick Newlon was able to work his magic and help me refinance our home with such ease and professionalism! He was able to understand what my wife and I were looking for and nailed it right on the dot! He was very knowledgeable on helping us understand the refinance process and was excellent on communicating with us when we had questions! Bethanny (Manager) also reassured me that I was in good hands and even gave me her contact info just in case Mr. Newlan was out of the office and I had a question or needed immediate assistance! You guys really rocked 🔥🤘 with your world class customer sevice! With an experience such as this, I would highly recommend Reliance First Capital to all my friends and family ....and to whom ever is out there looking for a mortgage or refi loan, I just made it easier for you to find you guys !

  • Review 22 (2019-07-22 - Rating: 5)

    We are repeat customers with Reliance First Capital and have been very pleased with their service each time weve used them them. Lisa Martin went out of her way to work with us and provide us with multiple options as our family of four quickly turned to empty-nesters over a 18 month period. We were unsure if wed refinance or buy something smaller and Lisa had options for us for either decision. Their product for uploading documents to them is simple and intuitive. They also have a professional team when it comes to closing. Lisa looked out for our interest and gave us very personal service every step of the way. We cant say enough nice things about her service.

  • Review 23 (2021-07-22 - Rating: 5)

    Jennifer Lutsch did an amazing job working with us to get our loan approved for our new home. She worked hard even through her vacation time time to answer any questions that we had and helped the process be smooth.

  • Review 24 (2019-02-27 - Rating: 5)

    We would like to thank Elise Peterson from Reliance First Capital with our refinance. Elise was very knowledgeable with everything that we needed to do our refinance. It is rare that you come in contact with someone that has the same values for helping people like she does. Elise and Reliance First Capital helped us to eliminate several thousands of dollars per year with our refinance. So we would like to say thank you so much to Elise and Reliance First Capital for what they have done for us.

  • Review 25 (2020-02-11 - Rating: 5)

    We could not believe the level of service we received from Natashia Washington at Reliance First Capital. She was knowledgeable, easy to work with, always ready with answers to our questions and was able to get our refinance done quickly, expertly and with no worries on our part. I would highly recommend!

  • Review 26 (2020-01-21 - Rating: 5)

    Mr. T. Ferrell is exceptional, then add the team of Reliance First Capital and all is awesome. Mr.. Ferrell is very good at what he does and that is guiding clients through unfamiliar financial maze. He makes it much easier with phone calls, of updates and reassurances. It has been a pleasure working with him. Many blessings on him.

  • Review 27 (2020-07-01 - Rating: 5)

    Had such an amazing experience doing my refinance with reliance first capital. Audrey Morrell was incredible!! We have had trouble with other companies(Loan Depot, and QuickenLoans), and Audrey was able to overcome every obstacle that came her way. Thank you so much!!

  • Review 28 (2022-07-21 - Rating: 5)

    This is the second time working with RELIANCE FIRST CAPITAL. And as before, we had excellent service. The associates, in this case Ron Harrison and Bethany Laube assisted in staying on top and keeping us abreast of every step. The process was smooth and without any issues. They were upfront and informed us of everything that was coming. Best thing about this- NO SURPRISES. Will definitely be coming back.- David TeagueVirginia Beach, Virginia

  • Review 29 (2020-03-02 - Rating: 5)

    It was a wonderful experience working with Kimberly Rutherford. I seemed like Id known her my entire life. She made it such an easy process in order for me to refinance my house. I would highly recommend her to anyone who needs a home loan.

  • Review 30 (2019-02-13 - Rating: 5)

    Reliance first took care of all of our needs, they were very prompt and courteous throughout the whole process. It was great working with Teddy Ferrell he was very knowledgeable and always answered our questions as he walked us through our loan process.

  • Review 31 (2019-08-14 - Rating: 5)

    I worked with Teddy Wayne Ferrell on a refinance and he was absolutely awesome to work with, Always available and would return calls within minutes if he was busy when I called. He was very honest and up front and had no problems of any kind.

  • Review 32 (2020-05-09 - Rating: 5)

    Kimberly Rutherford was amazing in helping me and my husband refinance our house . I felt like I was in good hands. She answered any questions or concerns in a timely manner. The whole experience was just awesome.

  • Review 33 (2022-05-25 - Rating: 5)

    Great Experience! They are quick to respond, theyre awesome team players and they do their best to make sure everything process smoothly. Definitely a company to keep in mind for your mortgage needs.Thank you Ronald and Bethany!

  • Review 34 (2019-02-11 - Rating: 5)

    Thank you to Reliance, and especially Brittani for the great work in doing our Refinance, they were proficient, prompt and polite. Even when some strange curve balls got thrown our way they worked through the issues and gave us a great rate and fantastic service.

  • Review 35 (2019-03-27 - Rating: 4)

    Refinancing can be a chore. I gave our current mortgage company an opportuntiy to work with us and they failed. Tab (Aaftab) Hingora come to our rescue. He patiently listened to the ideas I had of paying off credit card debt. He compared the other offer and did much better. I give him 5 stars,( the underwriters a 4 star rating.) Over all, a very good experience.

  • Review 36 (2020-06-03 - Rating: 5)

    I want to thank Kimberly Rutherford for such a wonderful experience refinancing my home. She was with me and my wife every step of the way. She made the process very easy. I would give her 10 stars if I could. Thank you again for you wonderful service. I will be recommending friends and family members.👍🏾👍🏾👍🏾👍🏾👍🏾

  • Review 37 (2020-11-03 - Rating: 5)

    Many thanks to Natasia Washington for the astounding work she has done getting my dad home refinanced, she and her team put in a lot of hours making sure my dad get the best rate on the market😊this was a great experience working with her. Please stay humble and may God bless her abundantly.

  • Review 38 (2019-03-18 - Rating: 5)

    Nick Newlon was my mortgage analyst and he really impressed me with a level of customer care that is very rare: from our very first contact I could tell that he genuinely cared about finding a solution, and was willing to think outside of the box and do what it takes.As an entrepreneur I’ve had many experiences with underwriters being very hesitant or finding it outright impossible to imagine possible solutions, and I dreaded the idea of “shopping for a mortgage”, prepared to receive nothing but rejections once again. Yet Nick believed in me from the beginning. Even in the initial exploratory phase, when many other lenders just fizzled out - Nick not only called back when he said he would, but he had taken thorough notes about my unique needs, and shared with me what he was looking for at his end to create the best possible solution.Once we started going through the paperwork, Nick held my hand every step along the way, facilitating communication between me and the underwriting team in a way that felt surprisingly easy. He ensured I also had direct contact info to his team (Bethany & Kristen) in case he might not be able to respond - but he always was there.His knowledge, care and can-do-attitude are a great asset - and I will wholeheartedly recommend him to anyone who has unique circumstances and challenges that conventional lenders roll their eyes at. Nick can figure it out for you!

  • Review 39 (2019-02-27 - Rating: 5)

    I highly recommend William (Bill) Collins at Reliance First Capital. His attention to detail, ability to explain things in a way we could understand, his caring and kind demeanor was invaluable. He truly cares about his clients and about people in general. Thank you Bill for all your help!

  • Review 40 (2019-02-13 - Rating: 5)

    One of the best places I have ever done business. These guys rock very professional fast to get the stuff done for u the home buyer. What made all my transactions smooth was my guy Teddy Ferrel. Very professional and still to this Day a year or so later he reaches out to me. Keep Up the great work guys and gals. 👍👍👍👍👍👍👍👍👍👍😬😬😬😬😬😬

  • Review 41 (2019-03-28 - Rating: 5)

    Keenan Henry is one of the most attentive, professional, and helpful loan officers Ive ever dealt with. Hes one of the best listeners Ive ever worked with, and wont rest until all your needs are met. Keenan is the BEST!

  • Review 42 (2019-09-18 - Rating: 5)

    Lisa Martin with reliance went above and beyond to make our refinance and purchase of our new investment property as easy and stress free as ever. Very big thanks to Lisa for being accessible 24/7 with my countless questions, you are very appreciated. Hope we can do business again soon in the near future. I really couldn’t done it with out you Lisa . Thank you again

  • Review 43 (2021-12-22 - Rating: 5)

    Reliance was very attentive to me needs in refinancing. The explained everything throughout the process. Ronald Harrison was a great pleasure to work with & was always available to answer any questions.

  • Review 44 (2019-09-23 - Rating: 5)

    First we have to praise God for allowing the Lee family to meet Mr. Teddy Ferrell. As a fellow veteran Teddy put our minds at ease and fully covered everything we needed. To Teddy Ferrell, we say thank you fortremendous support and genuine personality.JUST AWESOME!#But/God

  • Review 45 (2019-02-19 - Rating: 5)

    2 Names : Teddy Ferrell. Hes patient, an excellent communicator and wonderful to work with. He closed my refi this past Fall and I couldnt be happier. I will have Teddy handle any and all of my real estate needs in the coming future. PL

  • Review 46 (2019-03-01 - Rating: 5)

    It was so easy and a pleasure to work with Devin for my new mortgage with Reliance first. Lets not forget Michelle. Hats off to both of you for all your hard work and time!! Thank you for everything!@

  • Review 47 (2021-10-06 - Rating: 5)

    Mrs.Jennifer Lutsch told me when we first talked I want to help you. I took it to heart but I know people can be full of air. Not Ms Jennifer, she a beautiful person and the team also. I want to say thank Reliance first capital and Ms Jennifer for helping my family 😊💯 God bless. I Recommend!

  • Review 48 (2019-02-12 - Rating: 5)

    Kudos to Keenan Henry! I have never had a mortgage experience this pleasant and professionally handled. The process is a daunting one to say the least, but Keenan helped ease the tension and walked us through every step, he almost literally held our hands.

  • Review 49 (2019-02-12 - Rating: 5)

    Teddy Ferrell was the best I ever had the pleasure to work with. He was extremely courteous and always kept me in the loop. He is the epitome of what makes America great!

  • Review 50 (2019-02-08 - Rating: 5)

    William Collins and his whole staff at Reliance First Capital worked tirelessly on my behalf to get my mortgage pushed through. Truly a Godsend! Thank you so much for all that you did.

  • Review 51 (2019-02-14 - Rating: 5)

    I want to thank Reliance First Capital for my refinancing, an VA. Loan.I want to say a special thanks to a fellow veteran an loan officer Teddy Farrell,very professional an knowledgeable of his job.I just want to write this small message to say ,Thankyou

  • Review 52 (2019-09-26 - Rating: 5)

    Teddy Ferrell was amazing! Looking forward to doing business with him again in the future. He absolutely went above and beyond for us and was by our side the entire way!

  • Review 53 (2019-02-06 - Rating: 5)

    William Collins is excellent when it comes to finding the deal for you! He provided professional advice for cleaning up my credit and always lead with superb customer service!

  • Review 54 (2019-12-31 - Rating: 5)

    Highly suggest. refinance with Jennifer Lutsch . We lowered our interest rate and monthly payments as well as received $ towards remodeling our home

  • Review 55 (2020-01-14 - Rating: 5)

    This was much easier than the last refinancing I did. My son will soon be in the market for buying a house and I will definitely recommend Reliance First Capital and Jennifer Lutsch.

  • Review 56 (2019-03-26 - Rating: 5)

    I worked with Tab at Relience and he was really on top of everything and made sure I knew what was going on throughout the whole process. I would highly recommend this company but only if you get Tab as your representative.

  • Review 57 (2019-02-23 - Rating: 5)

    Tab called and made this nightmare go away! everything he said he could do happened. I highly recommend Tab and Reliance to all my friends, and Family for sure.Thanks Tab

  • Review 58 (2019-04-17 - Rating: 5)

    Very professional in their explanations, feedback and availability from the start to the finish of this loan. We could not be more satisfied with the process and the employees of this company.

  • Review 59 (2020-12-01 - Rating: 5)

    Kimberly Rutherford was great to work with. Professional, friendly, and knowledgable

  • Review 60 (2021-09-02 - Rating: 5)

    Great customer service, easy process and great communication. Ron Harrison was wonderful through the whole process.

  • Review 61 (2019-02-15 - Rating: 5)

    Working with Teddy Ferrell was a breeze. Everything went smoothly and exactly how he said it would go.

  • Review 62 (2021-06-30 - Rating: 5)

    Great experience with RFCD, Jennifer L. thank you for your friendly, professional, great service… i’ll recommend you to all my friends

  • Review 63 (2020-11-10 - Rating: 5)

    Natasia was a pleasure to work with. I would highly recommend her.

  • Review 64 (2019-02-13 - Rating: 5)

    Teddy Ferrell dome a great job getting everything processed on time

  • Review 65 (2020-09-17 - Rating: 5)

    The Team from RFC was excellent and great to work with

  • Review 66 (2019-04-22 - Rating: 5)

    Jennifer was helpful and there every step of the way!

  • Review 67 (2019-01-15 - Rating: 4)

    Reliance First was very patient with us..thank you very much

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