Randal McClanahan - The Mortgage Link, Inc.
Located in Houston, Texas
Address: 12750 Merit Dr #815, Dallas, TX 75251, United States
Phone: +1 214-536-9173
Rating: 5
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Mortgage lender
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-01-21 - Rating: 5)
I had an excellent experience with this mortgage company! They were incredibly efficient. I worked with Mason Kelley and Yolanda Roldan. We were able to balance and get the final amount to the customer 1.5 week prior to the closing date! Communication was clear and timely throughout the entire process, making everything smooth and stress-free. Highly recommend! -
Review 2 (2024-09-19 - Rating: 5)
Randal and his team were so great! We are first time home buyers, which can be very stressful. From the first meeting, Randal was very informative and answered all of our questions and concerns. Even hopping on last minute calls when we had questions. From beginning to end, Randal and his team really held our hand through the process and we couldn’t be more grateful! Even at closing, Randal attended and they continue to keep in contact and watch the rates for us. Couldn’t be happier, truly, thank you all so much! -
Review 3 (2025-03-01 - Rating: 5)
Randal and his team provided great customer service throughout my home buying process and were always available to answer any questions that I had. I highly recommend using them during your home buying or refinancing process. -
Review 4 (2024-06-03 - Rating: 5)
Randal has been my trusted advisor for 25 years buying and refinancing houses. Hes responsive, takes the time to explain things and provides great advice. Ive referred friends to him over the years - referrals are the highest compliment. This time, we had the pleasure of working with Mason - hes super organized with great follow up, personable and friendly. For the biggest purchase most of us ever make, this is the team to use. -
Review 5 (2024-03-11 - Rating: 5)
This is the second time we have worked with Randal and had two absolutely wonderful experiences! He was able to provide us with a pre-qualification with a short turnaround after we found the house of our dreams. Randal, Mason, and the rest of the team communicated everything needed clearly and effectively and made sure to answer any questions we had along the way. They advised us on the appropriate time to lock our rate - which paid off with a lower rate by waiting an extra day. They made the process so seamless and stress-free which we are so thankful for! I recommend them to everyone I know! -
Review 6 (2024-07-19 - Rating: 5)
Wow! What an amazingly smooth process. It could have been a lot more challenging but Mason and Randal made it so easy for us. They really worked with us to ensure we got into our home. I appreciate their thorough knowledge and assistance. We really feel like they were there every step of the way. Highly recommend! -
Review 7 (2023-10-02 - Rating: 5)
Randal and his team were absolutely amazing to work with. We were first time homebuyers and they took care such good care of us and made sure that we understood everything and answered all our questions with respect and honesty. They proactively communicated with us through every step of the way, never leaving us with unanswered questions. Their expertise and experience made the process so simple and we felt relaxed knowing that Randal and his team had our best interests in mind throughout the entire process. We couldnt be more satisfied with our experience! Highly recommend using Randal and his team! -
Review 8 (2024-08-02 - Rating: 5)
Randal and Mason provided exceptional customer service and knowledge on market trends, changes of interest rate, and kept us informed every moment of the closing process. I would highly recommend Randal and his team to my friends and family for a great local lender -
Review 9 (2024-05-30 - Rating: 5)
Randal McClanahan has been our lender on multiple homes over many years, including one we just closed on yesterday, and he is amazing! His knowledge and guidance are priceless, and we would never use anyone else. He goes above and beyond! The Mortgage Link made for a fast and smooth closing. Highly recommend!! -
Review 10 (2022-07-01 - Rating: 5)
Randal and his team were fantastic to work with! My fiancé and I had a bit of a unique situation where our original lender was unexpectedly unable to complete service on our loan, and Randal picked up the ball, ran with it, and got us closed on time and with no hassle.Logans video updates at the end of each week were a great way of keeping us on track and informed as first time home buyers, too!Above all else, Randal was remarkably responsive throughout the process to calls, texts, and emails.Altogether, they made both of us feel valued as clients in a way that is rare in this day and age. I cannot recommend them enough! -
Review 11 (2024-08-06 - Rating: 5)
Randal and his team were great to work with. They are personable, professional, will do everything they can to help you save money, and walked us through the process every step of the way. -
Review 12 (2022-08-12 - Rating: 5)
I really enjoyed working with Randal and Logan. They always respond to the call and explains any confusion one has. They make the work easy and transparent. Their support made the closing of my house really simple and I was able to follow. As a lender this team will go beyond to ensure your interest. I was never hesitant to approach them with any issue. I would strongly recommend to work with this team to make your house buying experience more comfortable. -
Review 13 (2024-04-09 - Rating: 5)
Randal and Mason were great to work with when purchasing my first home. They are highly professional and were helpful advisors throughout the process. Highly recommend. -
Review 14 (2023-07-16 - Rating: 5)
Randal and his team were fantastic! They took care of everything while I was vacationining in Europe. I appreciated Randals knowledge and clear expectations as well as the constant communication as we were approaching closing.Mason did an excellent job with attention to all the details.Randal and Mason, a big THANK YOU! -
Review 15 (2021-10-29 - Rating: 5)
Randal and his team were fantastic! Randal went over and explained everything I needed to know so clearly. My credit score was just a couple of points away from being able to get the best rate available and Randal told me exactly how to bump it up a few points quickly and it worked 100%! The entire teams communication was fantastic, never was I left feeling like I didnt know what was going to happen next and what was needed from me and by when. Randal goes above and beyond to be accessible each time I had a question. He also went out of his way to call the listing agent each time I submitted an offer to let them know how qualified I was and would be a safe and smart choice for the seller. In this market I know that personal added touch of his really helped me! I could not recommend Randal and his team any more highly, I am so glad that I chose them! -
Review 16 (2023-04-17 - Rating: 5)
We love working with Randal - weve bought and refinanced with The McClanahan Group and they make everything so easy. Randal gets things done quickly and makes himself available to answer questions and make sure customers understand every part of the process. -
Review 17 (2022-07-06 - Rating: 5)
Randal, Logan and the entire team at Willow Bend Mortgage were a dream to work with. This was our first time buying a home, and they made the process a perfect experience for us. I would, and will, recommend anyone I know who is buying or building to Randal and his team. They were patient, informative, quick, responsive; overall 5 stars does not seem like a high enough rating to give. Thank you for getting us into our dream home quickly and painlessly! -
Review 18 (2022-03-19 - Rating: 5)
I was a first-time homebuyer and was very nervous about the whole process.To say that The McClanahan Group made it painless and seamless is an understatement. The team is stellar - responsive, quick, thorough, very professional! I dont have enough words to describe how positive my experience was. We were scheduled to close on March 28th, but the team made it happen 10 days earlier! Without a doubt, I would recommend Randal, Logan, Amy and the team to anyone who is looking to buy a home or a condo. Thank you very much guys, you made my dream come true! -
Review 19 (2024-08-22 - Rating: 5)
The Mortgage Link handles all my new real estate buys and refinancing. Most recently, they helped me finance a condo as an investment property. Who knew condos were so different from single family dwellings? Ill tell you who knew - Randal, Mason, and the team. They set expectations, dealt professionally with problems as they occured, and kept us well informed. Well continue to leverage The Morgage Link for our future real estate lending needs. -
Review 20 (2021-09-15 - Rating: 5)
Thanks to Randal and his team, buying a home for the first time could not have been easier. We were able to close in less than three weeks, and the entire experience was totally stress-free. Randal and his team communicated with us each step of the way and sent weekly updates to let us know we were on track. We would absolutely work with The McClanahan Group again in the future! -
Review 21 (2022-06-29 - Rating: 5)
I worked with Randal on a VA home loan and couldnt be more pleased. Randal was very straight forward with me and didnt make any promises he couldnt deliver. I shopped multiple lenders and eventually ended up back with Randal. Randal even showed up to closing, which we werent expecting. Randal and his team are top notch and will exclusively be my lender of choice going forward! -
Review 22 (2023-04-28 - Rating: 5)
Randal and his team were the easiest mortgage broker I have ever worked with. They were in contact with me every step of the way. There were no moments where I did not know what was happing with our loan or what I needed to do next. -
Review 23 (2022-10-12 - Rating: 5)
Randal and team ALWAYS answer our calls and made themselves available for any and all questions. Logan kept us constantly updated with not only up-to-date email communication but also through feel-good video updates. Logan’s smiling face was a highlight for us! Randal was confident, prompt and the whole team hustled to close ahead of schedule. highly recommended! -
Review 24 (2021-07-28 - Rating: 5)
We have used Randal and his team on numerous purchases and refinances. In addition I have recommended him to numerous people I work with and he has done an incredible job with them as well. We have worked with him for over 20 years now. I wouldnt think about using anyone else! He is professional and makes the mortgage process as easy and painless as possible. -
Review 25 (2021-11-17 - Rating: 5)
I have been selling real estate for 13 years now and over the years I have worked hundreds of buy-side transactions. I am writing this review to help other Realtors. While every lender out there promises to be in communication and close the deal on time, The McClanahan Group truly met those promises and exceeded all of my expectations! That is a hard thing to do and I have to give them credit for an exceptional job magnificently done. The transaction was smooth, the communication was top notch and for once, I didnt have to chase down the lender for closing papers. I would wholeheartedly recommend the McClanahan Group for anyone looking to buy or refinance a home, and Realtors, if you need a standup, AMAZING lender to win more deals for you, I suggest you contact them and integrate them into your business. Your clients will thank you and that makes you look like a hero!Way to go, guys! You got my business. -
Review 26 (2022-03-01 - Rating: 5)
The McClanahan Group was fantastic to deal with and we especially appreciated our loan officer, Logan Greenfield, and how he went above and beyond to explain the process to us, answer any and all questions we had and kept us up to date on where we were in our loan process. We couldnt be happier with how the process went. Everything was handled in professional and efficient manner which made us feel confident and secure in our decision to process our loan through The McClanahan Group. -
Review 27 (2022-06-01 - Rating: 5)
Our experience with The McClanahan Group was exceptional! It was by far the smoothest, easiest closing we have ever had and that was due to the amazing communication and follow up demonstrated by everyone in the group. I wouldnt hesitate to work with The McClanahan Group again and will definitely recommend them to family and friends. -
Review 28 (2021-12-30 - Rating: 5)
This is the second time I have worked with Randal and his team. The skills that this team brings to the table made the process as quick and easy as I could have hoped. They were courteous, quick to answer/respond, took the time to answer each question thoroughly, and involved us every step of the way. I can appreciate the hard work they did for my family and would highly recommend them to anyone. -
Review 29 (2021-02-23 - Rating: 5)
Randal and the team at Willow Bend Mortgage were nothing short of amazing. Perfect communication, and pacing, while looking at many options to help us reach our goal. We had a short timeline, and they handled it perfectly. We wont be using anyone else in the future. -
Review 30 (2023-09-22 - Rating: 5)
Randall and Mason are easy to work with, efficient and professional! The portal to upload documents is excellent and user friendly. Thanks for a great experience! -
Review 31 (2021-09-10 - Rating: 5)
I just purchased my first home with Randal and his team. I forsure thought at the beginning before working with them this would never happen. Well Randal calmed me down a bit and made it a dream come true.. I will never be able to thank them enough. Yall made this process easy, fun and I felt no stress. I wish I could give yall more then 5 stars. -
Review 32 (2022-04-27 - Rating: 5)
Randal was very professional with my refinance process with our home. He was very expeditious with all of our questions as well. I would highly recommend Randal for your refinance needs. -
Review 33 (2021-08-02 - Rating: 5)
I wish I could share this 5-star review to every home-buyer in the DFW marketplace. After being burned by several mortgage brokers who told me they could close my loan (and subsequently could not, thereby putting my $11,000 escrow into jeopardy), I was desperate to find a true professional lender who knew their craft. Somehow I lucked out by being referred to The McClanahan Group. They did the impossible... they saved my $11,000 earnest money, got me the lowest rate Ive ever had on any house purchase, and closed the loan in less than 3 weeks. Words cannot express my gratitude. These guys are the ultimate pros... even if you have a complicated file like I did. Highly recommended! -
Review 34 (2021-08-04 - Rating: 5)
Simply an unbelievable experience with Randal and his team. Randal doesnt sell loans he solves problems. I spent 10 years in the mortgage industry and I never met anyone like Randal -
Review 35 (2023-02-15 - Rating: 5)
WOW the best group of people you can ask for, they got my Loan approved and finalized Closing in record timing, Super friendly and helpfull, they provided me with all the explanations ,insight and help, Also helped me save alot on my closing costs.Always willing to help even afterhours.Highly recommended!!! -
Review 36 (2024-02-08 - Rating: 5)
This is the second time I have used The McClanahan Group. If you are in the market for a lender you would be crazy not to utilize them. Run dont walk, you can thank me later for the recommendation. -
Review 37 (2023-05-22 - Rating: 5)
Randal and Mason were super friendly, responsive, and helpful!! They made everything easy for us to close on our house! -
Review 38 (2022-10-11 - Rating: 5)
Randal and Logan took great care of us on our first home purchase. They are a great team! -
Review 39 (2022-11-01 - Rating: 5)
Unmatched service, professionalism and expertise. I always feel so confident with my buyers in their hands, Logan and Randal are hands down THE BEST! -
Review 40 (2021-10-05 - Rating: 5)
This team was amazing! Knowledgeable friendly staff, process was quick and painless. I was able to confide my issues and needs and they quickly came up with the best options for me. All my questions were answered timely with all pros and cons stated so that I was able to make educated decisions. Thank you everyone! -
Review 41 (2022-06-15 - Rating: 5)
Great experience with Randal and his team. Responsive, good communication, friendly, and proactive. Very happy that we worked with this team. -
Review 42 (2021-12-09 - Rating: 5)
Such an amazing team to work with. They answered our questions and emails extremely fast and walked us through each step of the process. Highly recommend this team to others! -
Review 43 (2022-01-05 - Rating: 5)
I love this company. We tried to refi for 2 years and no one could pull it off...Willow Bend did and saved us over 800 a month :) -
Review 44 (2021-11-01 - Rating: 5)
We have worked with the McClanahan team on several transactions over the years and all have gone smoothly! Very professional and easy to work with!! -
Review 45 (2023-04-20 - Rating: 5)
Randal and team were extremely helpful and knowledgeable throughout the whole process. 10/10 -
Review 46 (2023-06-20 - Rating: 5)
Great company to work with. Everything went smooth and we had no issues at all. Highly recommend! -
Review 47 (2022-12-28 - Rating: 5)
My experience with Logan was amazing!! Extremely smooth transaction. -
Review 48 (2022-06-02 - Rating: 5)
Highly recommend - efficient goal oriented team that was a great fit for my process. -
Review 49 (2022-04-30 - Rating: 5)
Awesome team! Educated me through out the process. Offered me multiple options to choose from. Thank you! -
Review 50 (2023-08-30 - Rating: 5)
Randal and Mason are the best!