Raiz - Village Court Branch

Located in Houston, Texas

Address: 100 Village Ct, El Paso, TX 79922, United States

Phone: +1 877-378-3281

Rating: 4.8

Services

Drive-through
Wheelchair-accessible car park
Wheelchair-accessible entrance
Cash advance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-07-31 - Rating: 5)
Great service! Very friendly staff! Always willing to help regardless of amount of clients in bank! They make you feel comfortable and confident

Review 2 (2025-02-24 - Rating: 5)
Very nice young man Oscar helped me out with wire transfer today!

Review 3 (2025-01-10 - Rating: 5)
Connie, help me out today. She took care of all my needs. I highly recommend her to help anyone out with bank account and any concerns you may have.

Review 4 (2024-08-30 - Rating: 5)
The staff at the Osborne office is excellent. Very professional and friendly. Consuelo has always been one of my favorite reps. She is always willing to help and assist in any way she can.

Review 5 (2025-01-31 - Rating: 5)
Staff was very helpful, courteous, offered me extra services and answered all my questions.☀️

Review 6 (2025-01-17 - Rating: 5)
Mr. Lopez always provides quick and accurate service. Thanks for helping me with my direct deposit inquiry today!

Review 7 (2024-08-13 - Rating: 5)
My experience in this office was great! The customer service was amazing,Consuelo Loya was especially helpful in answering all my questions and concerns. I recommend her and everyone at this location.

Review 8 (2024-06-26 - Rating: 5)
Consuelo deserves all the praise in the world. Her exceptional assistance at the bank when my mother seeks information is truly remarkable. In an era of advanced technology at banks, some find it challenging to adapt. Yet, Consuelo goes above and beyond to patiently educate my mother on the new processes. Her dedication and support are truly invaluable. We can never thank her enough for her amazing help and understanding nature.Best,Mrs. Perez’s daughter:)

Review 9 (2024-08-31 - Rating: 5)
Consuelo helped me today, and she was great. She was able to help me resolve an issue thats been giving me a headache for a few weeks. Give this woman a raise!

Review 10 (2024-05-20 - Rating: 5)
Mr. Mendez helped my mother and I update her account. He was very patient, kind and attentive. He took the time to explain to her what needed to be done and why. We were both extremely pleased with his attitude, his service and his professionalism.

Review 11 (2024-04-01 - Rating: 5)
Luis was so kind and helped me so much today. He explained everything to me with patience . I’m a senior and I need a lot of help and Luis walked me through on line banking. Now I have confidence in understanding how to navigate my account with ease . And I’m even invited in any time for a cup of their amazing coffee. Luis is the best .

Review 12 (2024-08-02 - Rating: 5)
Awesome bank!Went with Consuelo and she is very helpful & has great customer experience. She helped us out with everything and she was very nice!

Review 13 (2024-08-29 - Rating: 5)
Mss.Consuelo attended me with a smile and professional attitude. She was fast and friendly. Thank you Consuelo.

Review 14 (2024-10-17 - Rating: 5)
The Village Court branch is one of my favorites! Staff and service is excellent and NO long waiting!

Review 15 (2024-02-17 - Rating: 5)
Very great service best credit union in El Paso highly recommend for all your checking banking and loans

Review 16 (2024-08-02 - Rating: 5)
Good experience good customer service.Consuelo helped me out & was very nice & helpful with everything! We love coming to this branch!

Review 17 (2024-02-20 - Rating: 5)
Luis and team were super helpful and were a joy to talk with today! They were happy to sit down and answer questions as well as let me know what was going on throughout the entire process. Always great service here!

Review 18 (2024-07-31 - Rating: 5)
Customer service was great from the moment I walked in was greeted and helped thoroughly step by step with my transaction. Im very pleased with the service!!

Review 19 (2024-12-16 - Rating: 5)
Moises was awesome, you guys have a gem on your hands!

Review 20 (2024-01-20 - Rating: 5)
Luis helped me with an unauthorized debit from our account. He was efficient, extremely helpful and kind as he went through the paperwork. Consuelo, was also very pleasant to talk to, and assisted Luis. You should give them both a raise!!!! Both are excellent employees!!!

Review 21 (2024-07-18 - Rating: 5)
Have been a member here for several years and I have always been happy with the service that I have received. Staff here is very friendly and always make my transactions very smooth. They make coming here very worth it!!

Review 22 (2024-07-18 - Rating: 5)
Love the bank and the changes that have been made. The staff is still able to help, even ever I get stuck with a problem. The online banking service is also very helpful. Overall I live the bank and I am happy with using it.

Review 23 (2024-08-03 - Rating: 5)
Connie is very helpful and informative. I called asking for information about the bank and she was able to provide me with all the answers to my question. I’m looking forward to opening an account at Raiz.

Review 24 (2024-07-18 - Rating: 5)
I enjoy coming to this particular branch . The people are very helpful and nice. They get 5 stars from me for their great customer service.

Review 25 (2024-08-20 - Rating: 5)
Great customer service.Consuelo is very helpfull on the process of opening a new account. Patience an very self explinatory.Thank you!

Review 26 (2024-02-20 - Rating: 5)
I have been a member of RAIZ FCU for many years. I have always, always, been attended with such courtesy and professionalism from all the employees. Luis is one of those who I have had the pleasure of working with for quite some time and he is the absolute best. You ask have an excellent person and employee. Do not let him go. Thank you for all you do!

Review 27 (2024-08-19 - Rating: 5)
I love this credit union. they have helped me so many times and gone out of their way. Specifically the branch on Village Court. Jesus and his crew really go that extra mile to make sure everything is well. I wish more banks were like this, but they really have your back here!

Review 28 (2024-09-13 - Rating: 5)
Great customer serviceConsuelo was very helpful and friendly!Thank you

Review 29 (2024-10-18 - Rating: 5)
Great branch. Connie provided great customer service!

Review 30 (2024-08-06 - Rating: 5)
The customer service representatives are extremely helpful. We appreciate the patience and understanding they give to us.

Review 31 (2024-10-17 - Rating: 5)
Great customer service! Always here to help!

Review 32 (2024-08-10 - Rating: 5)
Great experience opening an account here! Everyone is so kind and friendly. So glad I decided to become a Raíz member.

Review 33 (2024-10-17 - Rating: 5)
Love the VIllage Court location. Friendly service with a smile. Highly recommend A+++ in my book. Luis, Jesus, Adriana, and Rebecca are fantastic. It is worth the travel from downtown to visit such a warm and welcoming location. Luis was my favorite teller and remembered customers by name. You wont be disappointed with the service. A. Martinez

Review 34 (2024-01-06 - Rating: 5)
RAIZ at Village Court Branch is one of the best banks ever. They are very detail oriented and always ready to help! I’ve never felt unwelcome or like I couldn’t ask questions. If you need a safe and welcoming bank, this is the location you need to come to! Speak to Luis, he will help you to his full potential!

Review 35 (2024-07-18 - Rating: 5)
I am so happy with Raiz bank. Everyone I have worked with has been so professional and courteous. Banking with them is easy and hassle-free.

Review 36 (2024-08-29 - Rating: 5)
Great staff. Friendly always help when its needed and fast service . My favorite bank ❤️

Review 37 (2024-08-30 - Rating: 5)
Excellent service by Consuelo. Very patient with all of my questions.

Review 38 (2024-10-17 - Rating: 5)
Good customer service. Very professional.

Review 39 (2024-08-02 - Rating: 5)
Village Court Branch is very efficient and quick. They provide great customer service everytime I come into the bank.

Review 40 (2023-11-16 - Rating: 5)
Good morning Raiz.just wanted to let youll know.I walked in The bank on the west side of town.and a employer asked ifI needed help. I said yes.and he helped me.very kind man.in All my paperwork.awesome gentlemen.give that man a risehis name is Luis Mendez 👍🇺🇸

Review 41 (2024-10-17 - Rating: 5)
Great service, always great willing to help

Review 42 (2024-03-08 - Rating: 5)
This is a happy, helpful, and wonderful place! As I walked in the front door I was immediately welcomed by a most beautiful, kind, and helpful young lady! Her name is Consuelo, and her smile brightened the whole lobby! She then guided me through the process of withdrawing money and specifying the denominations! I’ve never done that before! Afterwards she asked if she could help in any other way and guided me to the coffee maker! Yesss! I needed it for my long drive back to Montwood!! THANK YOU Consuelo! You made my day and made me very happy to be a RAIZ member!!!

Review 43 (2024-10-29 - Rating: 5)
Very competent and helpful person . very friendly

Review 44 (2024-08-20 - Rating: 5)
This is a great bank I enjoy doing business with RAIZ always nice the staff and very convinent.

Review 45 (2024-09-05 - Rating: 5)
Awesome service, Consuelo was very helpful. Thank you

Review 46 (2024-06-24 - Rating: 5)
Great service knowledgeable and accurate, welcoming with a short waiting time would definitely revisit this branch again.

Review 47 (2024-04-25 - Rating: 5)
Awesome and fast customer service. Fraud was detected today and with a few hours my card was cancelled and I was set up with a new one. Thank you Mr Mendez

Review 48 (2024-08-31 - Rating: 5)
Been banking here forever. Very friendly and helpful staff!

Review 49 (2024-10-17 - Rating: 5)
Very help full been my first and only bank

Review 50 (2024-08-21 - Rating: 5)
Moises provided fast and friendly service and answered all my questions proficiently.

Review 51 (2024-08-20 - Rating: 5)
This bank is my preference always great staff and very convenient....very recommended

Review 52 (2024-08-08 - Rating: 5)
Connie was very helpful and made sure I understood all the questions I asked.

Review 53 (2024-10-17 - Rating: 5)
Connie, Rebekah, and Susan are really kind and knowledgeable!

Review 54 (2024-08-07 - Rating: 5)
Moises was very helpful and friendly. Great customer service.

Review 55 (2024-09-14 - Rating: 5)
Superb customer service! Knowledge and courteous.

Review 56 (2024-03-04 - Rating: 5)
Luis was amazing! Super helpful and his personality and was a breath of fresh air during a stressful time.

Review 57 (2024-01-10 - Rating: 5)
My experience with Luis Mendez was exceptional, like always. Mr. Mendez is is helpful and efficient . He is very professional and respectful.

Review 58 (2024-05-16 - Rating: 5)
Service was fast and Luis (teller) did a great job helping me with my issue!

Review 59 (2024-10-10 - Rating: 5)
Everyone is very helpful and friendlyThank you !

Review 60 (2024-02-13 - Rating: 5)
Luis was very friendly and helpful. $5 fee for getting a new card issued, which stinks for being a member for a couple decades (not Luis fault).

Review 61 (2024-03-02 - Rating: 5)
Luis was very helpful in helping resolve a fraud issue. I given a new card the same day. Great service.

Review 62 (2024-08-01 - Rating: 5)
Consuelo was extremely helpful in resolving an issue for me & providing additional support.

Review 63 (2024-08-30 - Rating: 5)
Staff members are very helpful and wait time is quick

Review 64 (2024-02-07 - Rating: 5)
My 93 year old mother has her accounts here. She gets excellent, personalized service from Luis and Adriana on her accounts, which I have witnessed first hand.

Review 65 (2024-05-03 - Rating: 5)
I have been a member of Raiz for a long time, and never had a problem, I do highly recommend this place, very helpful and professional people.

Review 66 (2024-08-02 - Rating: 5)
Very enjoyable visit to Raiz. The young lady that helped me was very nice, polite and helpful.

Review 67 (2024-03-04 - Rating: 5)
Been a member for years and I always recieve excellent service! Thanks Sal for making this new transition an easy, breezy one!!!

Review 68 (2024-08-05 - Rating: 5)
I love this Bank. I’ve been with this Bank for so many years. Everyone is so helpfull and nice .

Review 69 (2024-03-25 - Rating: 5)
Excellent Customer Service Glad to Be a Member. Luis is a pleasure to deal with.-Rick Guerrero

Review 70 (2024-02-07 - Rating: 5)
Been a member for years and recommend this branch to anyone for their, consistent courtesy and efficiency they show, especially Louis Mendez.

Review 71 (2024-04-04 - Rating: 5)
Very helpful was super fast waited less than 5 minutes! Great person positive attitude!

Review 72 (2024-02-06 - Rating: 5)
Luis and Jesus were great to deal with. Very professional service. Thank you.

Review 73 (2024-08-24 - Rating: 5)
I always get good customers service!

Review 74 (2024-06-07 - Rating: 5)
Luis at the Kenworthy branch (usually on west side haha) was friendly & very helpful!

Review 75 (2024-07-18 - Rating: 5)
Consulo provided me outstanding service and had a wealth of knowledge i helping me through the Raiz banking systems.

Review 76 (2024-07-31 - Rating: 5)
Wonderful stafff and great environment everybody was very helpful

Review 77 (2024-02-29 - Rating: 5)
Luis was very helpful!! Very nice and helped my elderly mother with her account!! Thank you Luis Mendez

Review 78 (2024-02-09 - Rating: 5)
Great service and Super friendly employees.Wonderful experience, I highly recommend.

Review 79 (2024-02-02 - Rating: 5)
Awesome people working at all of their locations, very kind and understanding with what you need!!

Review 80 (2024-03-12 - Rating: 5)
Consuela was such a big help with a complicated deposit. Couldn’t have done it without her. Kudos to her and appreciation.

Review 81 (2023-11-21 - Rating: 5)
I have been banking here for many years! Everyone has always been very friendly, professional and knowledgeable! Thank you for all your help!

Review 82 (2024-08-29 - Rating: 5)
Great service . Friendly staff Good security with the bank

Review 83 (2024-01-05 - Rating: 5)
The Osborne branch is my favorite w tellers who know what they r doing. You still have people u can interact w who r always professional n knowledgeable

Review 84 (2024-02-09 - Rating: 5)
Great service explained everything and showed me what I needed to do thank you very much

Review 85 (2023-12-14 - Rating: 5)
RAIZ (formerly TFCU) Federal Credit Union assisted me in procuring a loan three years ago to assist my older children in purchasing a gently used vehicle to help them get to college.They took a chance on lending me a personal loan,and as a result my college bound children are graduating next semester 2024. Each family member would not have been able to accomplish their Business degree, and future military service without your generous loan.Thank you Raiz Members! :)

Review 86 (2024-06-26 - Rating: 5)
Great staff! They are all so helpful! Thank you Raiz!

Review 87 (2024-10-17 - Rating: 5)
Nice reception! Cool staff

Review 88 (2024-04-22 - Rating: 5)
Mr. Mendez was very courteous and very helpful. Everyone was very nice and friendly with me.

Review 89 (2024-08-29 - Rating: 5)
Consuelo at the Village Court Branch provided excellent customer service!

Review 90 (2024-02-28 - Rating: 5)
Raíz is a great place to bank at great personnel always there to help you out. Luis is on point when it comes to helping customers!!

Review 91 (2020-10-15 - Rating: 5)
I love TFCU in general I have been a member for many years and TFCU has always been there for all my financial needs. This branch in particular, I really like the member service they provide, employees always go out of their way to help me. The branch it self is really close to the freeway and that makes very accessible to anyone needing to stop by and continue with their day. Thanks for everything TFCU. 5 ⭐️ ⭐️⭐️⭐️⭐️

Review 92 (2024-05-15 - Rating: 5)
I like coming to this branch... Luis is very helpful and always in a cheerful spirit...

Review 93 (2024-04-09 - Rating: 5)
Very nice and fast service. Great communication with assistance.

Review 94 (2024-01-05 - Rating: 5)
Excellent customer service provided by Consuelo Loya! Great employee!

Review 95 (2024-10-17 - Rating: 5)
Very friendly and helpful!

Review 96 (2024-01-10 - Rating: 5)
Amazing staff always so welcoming and help when I have questions!

Review 97 (2020-10-16 - Rating: 5)
What comes to mind when I think of TFCU is Family and Trust! We have been members for over 10 years and love the way we are treated each time we come here ! Excellent service and they always make you feel at home ! This is our favorite location and plan on staying here as long as possible ! Great work family see you soon ! We have so much trust in this bank that we have never had one issue and if anything does happen we know we are in great hands !

Review 98 (2024-05-15 - Rating: 5)
I came into the village court branch and Luis was so friendly and helpful. Thank you

Review 99 (2024-01-13 - Rating: 5)
Excellent service provided , I appreciate Rebecca’s support and patience

Review 100 (2024-04-19 - Rating: 5)
Fast service and helpful, never an issue with this branch and Luis A. Mendez was on it

Review 101 (2024-05-03 - Rating: 5)
Great customer service help me with everything I needed

Review 102 (2024-08-29 - Rating: 5)
Great with costumer service

Review 103 (2024-02-14 - Rating: 5)
Luis made me feel welcomed and not dumb for not knowing how to work the machine!!!

Review 104 (2024-04-10 - Rating: 5)
Everyone is always helpful and so friendly! I enjoy banking there!

Review 105 (2018-01-04 - Rating: 5)
Ive always had fast friendly service here. Ive had to wait in a line before but thats what a line is.wait your turn!! Their also very polite and patient with elderly folks and thats really. Rare these days

Review 106 (2024-08-06 - Rating: 5)
Customer friendly helpful & very courteous

Review 107 (2024-01-05 - Rating: 5)
Love this branch at RaizAlways very helpful and kind. Any questions or concerns and the staff is right there to help

Review 108 (2024-06-13 - Rating: 5)
Luis was very helpful getting my damage check cashed at debit card renewed !

Review 109 (2025-01-30 - Rating: 5)
Great service and loan optionsConsuelo and all the staff are awesome

Review 110 (2024-04-22 - Rating: 5)
Luis was on point with product knowledge and Customer Centric experience!

Review 111 (2024-03-29 - Rating: 5)
Great costumer service,super helpful and nice associates!!

Review 112 (2024-05-14 - Rating: 5)
Luis is the best employee of Raiz on the west side branch by village Court

Review 113 (2023-06-28 - Rating: 5)
RAIZ CUSTOMER SERVICE IS GREAT! POLITE AND COURTEOUS.BEEN BANKING WITH THEM OVER 25 YEARS! FROM TFCU.HIGHLY RECOMMEND!!

Review 114 (2019-05-26 - Rating: 5)
A Big thanks to TFCU for their $250 donation to EduMobile. EduMobile provides FREE reading instruction to students who are reading below grade level. The service at the west side location is excellent. We appreciate the support of Mr. Lopez, Branch Manager- in getting this generous donation.

Review 115 (2024-01-22 - Rating: 5)
Very easy to work with, friendly, and overall great experience!

Review 116 (2024-03-01 - Rating: 5)
Luis A. Mendez was very helpful in replacing my debit card.

Review 117 (2020-08-07 - Rating: 5)
Jesus Lopez was very professional and extremely helpful. He went above and beyond to help me obtain the proper documentation I needed to complete a home loan transaction. Jesus, thank you again for all your help!!

Review 118 (2024-10-18 - Rating: 5)
Fast and friendly service

Review 119 (2020-10-15 - Rating: 5)
Awesome customer service.Always there when you need them, and the care they show every time you call is awesome.

Review 120 (2024-06-29 - Rating: 5)
I alway have great service at the branch village court!!!

Review 121 (2024-10-18 - Rating: 5)
Very comfortable and accessible.

Review 122 (2024-04-25 - Rating: 5)
Great service thank you Luis Mendez

Review 123 (2024-04-26 - Rating: 5)
Great place for a car loan, super friendly and helpful

Review 124 (2024-08-19 - Rating: 5)
Very knowledgeable and quick response

Review 125 (2024-05-10 - Rating: 5)
Luis Mendez was very helpful and a delight to talk to

Review 126 (2024-10-10 - Rating: 5)
Awesome bank 20 years

Review 127 (2024-11-13 - Rating: 5)
Awesome service!

Review 128 (2024-03-01 - Rating: 5)
Happy love the coffee &free snacks everyone seems helpful 🙂

Review 129 (2024-11-26 - Rating: 5)
Lucky day

Review 130 (2024-03-29 - Rating: 5)
Great staff, everyone trying to help out

Review 131 (2024-04-22 - Rating: 5)
Quality Customer Service and Support is provide here at this branch..

Review 132 (2024-04-12 - Rating: 5)
Luis was very knowledgeable, efficient and friendly!

Review 133 (2024-02-14 - Rating: 5)
He is really good and attention to me explain everything

Review 134 (2024-01-05 - Rating: 4)
Friendly , convenient,fast service, lots of different service the branch offers .

Review 135 (2023-11-20 - Rating: 5)
Consult did an exceshe helped us so much.llent job,

Review 136 (2024-08-19 - Rating: 5)
Great customer service

Review 137 (2024-08-30 - Rating: 5)
Awesome service from Connie

Review 138 (2024-08-05 - Rating: 5)
Consuelo was very helpful and attentive,

Review 139 (2024-10-04 - Rating: 5)
Quick, and very helpful

Review 140 (2024-02-09 - Rating: 5)
Very happy with my bank people are awesome.

Review 141 (2024-01-30 - Rating: 5)
They were so nice and helpful!

Review 142 (2020-10-16 - Rating: 5)
Always a pleasure doing business at this branch. The staff is very friendly and prompt.

Review 143 (2024-03-11 - Rating: 5)
Great very friendly and helpful.

Review 144 (2024-10-17 - Rating: 5)
Excellent service

Review 145 (2024-01-03 - Rating: 5)
Excellent service, very professional , very friendly

Review 146 (2023-09-12 - Rating: 5)
Its bank that feels like home in many ways. People are friendly and willing to help.

Review 147 (2019-10-18 - Rating: 5)
They always have excellent and friendly service, in addition to offering the most competitive rates. Its my go to bank.