Prestige Community Credit Union
Located in Houston, Texas
Address: 6801 S Custer Rd, McKinney, TX 75070, United States
Phone: +1 972-715-4444
Rating: 4.6
Services
- Drive-through
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Cash advance
Categories
- Mortgage lender
- ATM
- Car finance and loan company
- Investment bank
- Loan agency
- Credit union
Photos
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Comments
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Review 1 (2024-12-23 - Rating: 5)
Prince at Prestige Bank provided exceptional service in assisting me with my car loan. He was professional, knowledgeable, and made the entire process seamless and stress-free. His clear communication and willingness to answer all my questions truly stood out. Highly recommend working with him! -
Review 2 (2022-02-22 - Rating: 5)
Logan Geisler is awesome! He went to bat for my son so that he could receive his car before his birthday! 🎂 I will say this Prestige Community Credit Union is awesome, Im grateful and thankful for everyone involved in the process to make this happen. Logan, my son wanted me to add pictures to show you how happy he was on February 10th! Thank you again! -
Review 3 (2024-10-22 - Rating: 5)
I have been attempting for several years to have my husband do a bill pay, and even when I go to the credit union with him, they are unable to do anything!Lo and behold Chelsea, the kind, caring, and persistent young lady on the phone. Took a lot of time , because she had to jump through hoops, but she got it done !Chelsea deserves a giant raise ! Because of her alone, he will not be changing financial institutions, as we had planned!Thank you Chelsea! -
Review 4 (2025-02-11 - Rating: 5)
Great service , friendly, and hard working for your business. Its really good to do business with people who actually care about your business. Thank you too, Mr. Prince, you are awesome. -
Review 5 (2024-05-08 - Rating: 5)
I am very impressed with the service I received today from Princewill Orisakwe The best customer service I ever received from a bank. I had many questions that Princewill was able to address and answer with ease and patience to ensure I understood completely in order to make the best decision in buying a car through prestige credit union.Would recommend this Bank and Princewill for anybody who is looking for a bank who has your back and the best Interest at heart .thank you prestige for having someone like Princewill in this location.thank you. -
Review 6 (2020-10-19 - Rating: 5)
I was referred to this credit union by my cousin not knowing what I was getting myself into. I havent had a real bank account in over 11 years just didnt trust them. After applying for a checking account for myself they made it so easy and simple that I opened an account for my daughter as well with the payback program. Not only did I do that I needed to get out of the car I was in. Which was hurting me more than helping. From the first call to the bank to set up my account it was pleasant. Logan was AWESOME he was very helpful, knowledgeable and most importantly able to get me the best and lowest APR for another car. He also helped me get a great warranty/gap for it as well. A whole lot less than what I wouldve spent at the dealership. I am pleased with my purchase and the ease of doing business with this bank was phenomenal. They made the process so smooth quick and painless if I had to I would do it all over again. It has been nothing but a blessing from day 1. Thank you Prestige and Logan!Janet -
Review 7 (2023-11-17 - Rating: 5)
Working with Princewill to secure a car loan was an absolute pleasure. He was very responsive and talked me through all the options and pricing scenarios. I highly recommend him and Prestige. -
Review 8 (2023-12-29 - Rating: 5)
Princewell did an outstanding job with helping me get into a new truck. Everything was hassle free and straight to the point. I cannot thank them enough for the easy process and getting me in a vehicle I enjoy and can afford. -
Review 9 (2020-04-23 - Rating: 5)
GREAT CREDIT UNION!!We moved here from out of state and needed to find a local bank. We were completely unfamiliar with the area and what it had to offer so we set out to find a credit union as weve had good experiences in the past.I had read good things about Prestige and went in and met with Logan. Logan was very helpful and set up new checking accounts for myself and my oldest daughter. The process was quick and easy and we had debit cards and access that same day.I have found that they are really great people with a very personal type banking experience. They are always super helpful and dont have that big bank feel or way of doing business.I have since had my two younger kids open their first checking accounts and it has been very easy for them to use and navigate the online banking.I would highly recommend using Prestige to anyone! -
Review 10 (2021-05-26 - Rating: 5)
Got my truck refinanced through Logan and my experience was great! Much lower interest rate great incentives and everything went without a hitch. He was very quick to respond to any questions I had and picked up the phone every time I called. Great customer service! -
Review 11 (2020-09-29 - Rating: 5)
I refinanced my car quickly and almost everything was done online so it was super easy as well. Logan was great to work with, friendly and very knowledgeable. Im excited to be a new credit union member and will definitely be using more services in the future! -
Review 12 (2023-06-28 - Rating: 5)
I had a great first time experience and great assistance from Mr.Princewill Orisakwe. He was able to help me make a better decision in the end and my car buying process was great thanks to him. I strongly advise him to be someone to send customers to because he will INDEED get the job done. -
Review 13 (2022-09-08 - Rating: 5)
I am honestly impressed with Prestige Community Credit Union. Princewill was incredibly helpful. He was very attentive and understanding. All my questions and concerns were taken care of. I am extremely happy to be banking them. This location is overflowing with high quality service truly Prestige. -
Review 14 (2023-12-21 - Rating: 5)
Princewill you are amazing!! I would like to thank him and Prestiege for walking me through the process of buying a new car!! If you are interested in buying a car and need a person to walk you through the process as well as financial advice, he’s the guy!!! -
Review 15 (2021-09-10 - Rating: 5)
Joined Prestige CU in March of this year and have been pleasantly pleased on the customer service I have received. Also, refinanced an auto loan with them and Princewill from the McKinney office helped me through it all. He was very awesome to work with and explained anything I was confused about. Highly recommend this credit union. -
Review 16 (2021-07-15 - Rating: 5)
When seeking financing, I always get a headache. Not this time. Prestige came in recommended from my bank in New Mexico as a shared branch. It took two days, and maybe a total of 2 hours of my time in order to get everything situated.I had the pleasure to work with a great loan officer, Logan Geisler. He was to the point and straightforward. No BS, no fluff, just told me exactly what the process was, and how I needed to approach it.I am very happy to be with Prestige, and could not recommend Logan more. -
Review 17 (2021-06-05 - Rating: 5)
Great service from Logan Geisler and Prestige CCU!! Logan was super-attentive and made the process of obtaining an auto loan quick and easy. Logan patiently and thoroughly answered all of my questions and explained all of the options in great detail. I would recommend Logan and Prestige to anyone looking for an auto loan. I will be returning to refinance our other vehicle very soon! -
Review 18 (2021-07-14 - Rating: 5)
I have been waiting to join this credit union for years based on multiple recommendations from colleagues. I finally moved to an area where I could become a member. Within one day of joining, I was able to refinance my car and save 1000s. They made it so easy and it was the easiest application I have ever been involved with. Princewell at the McKinney branch was phenomenal. I highly recommend this credit union to meet your financial goals and build your wealth. -
Review 19 (2021-03-30 - Rating: 5)
I just moved to the area and needed a new truck. My coworker told me about Prestige Credit Union and I’m so glad he did! Logan helped me with the loan and I couldn’t believe the awesome customer service! I’ve bought several trucks over the past 20 years and this was BY FAR the best experience I’ve ever had doing it. Thanks again guys for everything and keep up the great work! -
Review 20 (2021-03-18 - Rating: 5)
I used Prestige to first finance a car loan. I came back because of the great experience I had. This time around, Logan was a great help, made everything super easy and efficient. Would definitely recommend. -
Review 21 (2020-11-18 - Rating: 5)
The customer service that they offer is amazing. Despite the pandemic I have still been able to contact Sharla with any question about my loan and banking. She has not hesitated not once in helping out. You guys out there in Prestige Community Credit Union are awesome! -
Review 22 (2021-05-12 - Rating: 5)
First, let me start off by saying Prestige Credit Union McKinney is a phenomenal branch. I am overly impressed by how helpful everyone is at Prestige Credit Union McKinney. I want to thank Mr. Logan Geisler first and for most. Just a complete gentleman. Mr. Geisler made my car purchase a breeze! I’ve never had a car deal go that smooth. I will never forget this experience. I will definitely be referring close friends and family to Prestige Credit Union McKinney. What a great place to be a part of. Thank you Logan! Thank You All! -
Review 23 (2020-12-16 - Rating: 5)
Our loan officer Logan is the epitome of excellence in customer service. He explained the details of our auto loan step by step during the process and worked quickly to help us get everything taken care of with ease. Prestige can and should be proud of the expertise the employees at the McKinney Branch exhibit. Logan is a true gem in his field! -
Review 24 (2020-05-06 - Rating: 5)
Great experience with my auto loan with Prestige. Sharla was so helpful and patient with me as I searched for the vehicle I wanted. Communication was so easy and fast via both email and phone calls. Would recommend Prestige and Sharla to anyone! -
Review 25 (2021-05-15 - Rating: 5)
I have been a member of the Prestige family for over 10 years and Loan Officer Logan Geisler is another reason why I continue to bank with Prestige.At the time of this review, and without putting too much of my personal business out there, I can admit my credit is not the best.Well, on May 12th I spoke with Logan and gave him all the necessary information and he came back with some rates! He had options for me! If I wanted to go USED I could do this... or if I wanted to go NEW I could do that. He literally took the time to answer numerous questions and picked up 99.9% of the time when I called and if he missed my call he would quickly return my voice message.Now, this could all be because of serendipity. So, I know not everyones experience will be the same but the stars were aligned for me these past few days!That being said... I am now the proud driver of a new car!Thank you Logan and thank you Prestige for making my car buying process so much easier. -
Review 26 (2018-08-16 - Rating: 5)
I just wanted to say the staff at Prestige are so professional and very courteous. I had a situation where I did not know how I was going to manage and Sharla, the branch manager went above and beyond to assist in every way possible. The thing that impressed me the most was her timely follow up. I left with confidence knowing I chose the right institution to guide me in my financial needs. I would definitely recommend doing business with Prestige. -
Review 27 (2019-01-31 - Rating: 5)
Sharla at the Mckinney location made buying my car so easy. A very quick application, an approval letter sent to me and then a few electronic documents to sign. It was that easy. Great service, great loan rates and they pay me to bank with them. What else could you ask for. I highly recommend them. -
Review 28 (2020-10-20 - Rating: 5)
Logan is great, super nice, and ready to work for you! He took care of me and made sure I knew all the ins and outs when buying my first vehicle. I know I have a bank I can trust at Prestige! Come bank with these guys! -
Review 29 (2020-05-19 - Rating: 5)
Ive been a member since about 2005. Prestige has always gone out of their way to help. I was also a member of another credit union for over 40 years. Last year, I moved all of my accounts to Prestige because of the better rates, options and customer service.Just today, Sharla Abbott went above and beyond to help me with an auto loan. Thanks Sharla! -
Review 30 (2020-12-03 - Rating: 5)
I’ve had the pleasure to work with both Logan and Sharla for different loans. They have been easy to work with and quick to respond to any questions. After my first experience with them, it was an easy decision to come back again. -
Review 31 (2022-08-22 - Rating: 5)
The team here were very polite and helpful in guiding me through the process of getting my auto loan. Thank you, prestige community credit union!A shout out to Princewill and the branch manager! -
Review 32 (2020-02-11 - Rating: 5)
I am a new prestige customer. because of the good experience I had when opening up a credit builder account, I switched over my checkings, my savings, and my auto loan. I am 100% satisfied and everyone that Ive talked to you thus far has given 110%. I couldnt ask for a better experience with a banking facility. -
Review 33 (2022-05-25 - Rating: 5)
I was able to refinance my car with the help of Mary Lopes, she was very kind, and helpful throughout the entire process. I highly recommend Prestige Community Credit Union, great customer service!! -
Review 34 (2020-06-09 - Rating: 5)
I always have had wonderful experiences with Prestige!Ive been a customer for over 30 years and highly recommend them!They are so helpful and they have the best auto rates! Amazing credit union! -
Review 35 (2020-11-04 - Rating: 5)
I have been a PCU member for a couple of years. Their website advertised a 0% interest line of credit so I applied. I had the great fortune of working with Jennifer Kahan. She was a consummate professional and knows what shes doing. Not only did she get me more credit than I thought Id get, she refinanced my truck! She is single handedly saving me hundreds of dollars in interest payments. I am beyond thrilled with the service she and PCU have provided. She answered every question I had and was prompt with her responses. I could not be happier with her and PCU. 5 stars! -
Review 36 (2022-07-26 - Rating: 5)
The employee were so nice. I was treated with the greatest hospitality and Princewill was a great employee to talk to and ask for help with every questions that I got. He does the paper works and complete everything very quick. I am glad to that I found this bank. -
Review 37 (2021-08-23 - Rating: 4)
They cut down my auto loan rate with Another bank from 20 percent with 2500 down payment and gave me 9 percent and no down payment. Run away from big banks and let your local credit unions save you money. It was all done in about 15 minutes and Loan was approved. -
Review 38 (2021-10-29 - Rating: 5)
I worked with Princwill Orisakwe at the Prestige CU and had an incredible experience. He was very attentive, responsive and took great care of us. We will definitely be using his services again for future needs. -
Review 39 (2021-09-03 - Rating: 5)
Been with Prestige for over a year and a half now. They have always been helpful and accomodating. Opening different types of accounts have been so easy. Great cash back checking, rates, and kid savings accounts. I reccomend them 100% -
Review 40 (2021-09-15 - Rating: 5)
Received a pre-approval letter, was assisted by Princewill over the phone. He was really nice, honored the letter, and made sure I had all the proper documentation to verify myself (avoiding scammers). Very happy with my personal refinance deal! Thanks Princewill! -
Review 41 (2020-12-21 - Rating: 5)
Remember when you would walk into a bank and they knew you by name, took care of your banking needs and thanked you for your business? This is that bank! I cant wait for this Covid mess to be over so I can shake the hand of every great employee personally again at Prestige. I will never bank at a MegaBank again, this Credit Union provides me with MegaService! If there were 10 stars I would check that. Oh, and thanks Logan! -
Review 42 (2021-02-25 - Rating: 5)
Sharla was amazing! Fast, easy, and overall great experience. It was my first time getting a auto loan and highly recommend going to them for all your needs. -
Review 43 (2021-08-11 - Rating: 5)
COVID has impacted everyone in different ways. My family was struggling and we were down to our last $100 for groceries. This money was trapped on a card from an old Illinois credit union, and we were turned away from multiple partner branches when attempting to withdraw these funds. I truly believed I would not be able to feed my family today. However, here at Prestige, the wonderful and diligent staff saw the urgency in the situation, and were able to expertly assist us in updating our information and withdrawing the funds. I can’t express enough how grateful my family is. You guys are AWESOME!!! -
Review 44 (2020-09-14 - Rating: 5)
Logan was so helpful with my car loan details and pay-off. I will come back to Prestige for a loan in the future because his service was so great. -
Review 45 (2021-07-12 - Rating: 5)
I am so expressed with the Excellent service at Prestige Credit Union. Sharla Abbott is always courteous, friendly, helpful, and professional. -
Review 46 (2018-12-27 - Rating: 5)
Hands down the staff at Prestige are all GREAT! Sharla has been beyond helpful to me and has worked with me on my banking needs. I definitely recommend them! -
Review 47 (2022-12-07 - Rating: 5)
What can I say about Logans support in securing a car loan except its been exemplary. Really lucky to have him. Thank you very much Logan -
Review 48 (2019-08-30 - Rating: 5)
Had a wonderful experience at the Far North Dallas location. Fhonda was so helpful and kind to me. She got me a great deal on my auto loan. Happy new customer here! -
Review 49 (2021-02-22 - Rating: 5)
Sharla at PCCU is wonderful to work with! I was able to take care of all of my business with them online and over the phone and they made everything super easy. Highly recommend! -
Review 50 (2020-01-08 - Rating: 5)
I make a very good choice in selecting Prestige along with their loan officer Logan Geisler. All was handled very well.Thank you Prestige Community Credit Union. -
Review 51 (2022-03-01 - Rating: 5)
Logan was an amazing officer who have help me getting my son a car. He work with us and know his stuff Thanks Logan you are the best! -
Review 52 (2021-09-13 - Rating: 5)
Simply Awesome CREDIT UNION. Princewill was professional in our interaction, he explained and communicated the auto loan process effectively. Thanks so much Princewill. -
Review 53 (2021-06-30 - Rating: 5)
I love this credit union. Employees are always nice and willing to help you. Very trustworthy and they wont mess with your money like other banks. -
Review 54 (2021-03-31 - Rating: 5)
I just purchased a truck for my son, Logan was so helpful and attentive throughout the whole process. I would definitely recommend to family and friends. -
Review 55 (2019-06-05 - Rating: 5)
This is the sort of place that remembers their customers and asks how theyve been doing! I have had a simple problem MAYBE a couple of times but the employees always handle it politely and efficiently. They are quick to respond to emails and fix any issues immediately. -
Review 56 (2021-08-09 - Rating: 5)
Price is the man! I’m so busy with work and hard for me to be on the phone, yet he made it so easy for me and communicated with me how it was best and convenient for me. He promised and he delivered what he said he would do. So impressed -
Review 57 (2020-08-13 - Rating: 5)
Super great experience. Logan is very quick and courteous. would highly recommend him to my family and friends -
Review 58 (2021-06-21 - Rating: 5)
Mr. OrisakweWas a great help for me, he went above and beyond to get this checkings account open, it’s individuals like him that provides exceptional customer service and I am excited to become a prestige member and will be working with him in the future! Thank you sooo much for your help -
Review 59 (2022-01-04 - Rating: 5)
Jennifer helped me out at a time when I really needed it. I highly recommend Prestige for all of your banking needs. -
Review 60 (2023-11-29 - Rating: 5)
They’ve always taken care of me and do what’s right for their members. Ronnie and his team go above and beyond! -
Review 61 (2023-02-20 - Rating: 5)
The team is the most amazing and will go beyond the call of duty to make you are happy and have the things you need shout out you you guys -
Review 62 (2021-09-28 - Rating: 5)
I am so much satisfied with the members there, very kind and helped me a lot. Great and excellent! -
Review 63 (2020-10-19 - Rating: 5)
I just wish I would of started here 20 years ago... Very Nice People..Helpful and very fair on all accounts... Good Job -
Review 64 (2021-10-13 - Rating: 5)
Easy experience refinancing an auto loan, new auto financing, and opening accounts for my teenagers. -
Review 65 (2021-06-30 - Rating: 5)
Is great bank friendly customer service really good benefits for members. -
Review 66 (2023-10-06 - Rating: 5)
Great customer service here. -
Review 67 (2019-01-22 - Rating: 5)
Everyone is always very friendly and helpful at this location! -
Review 68 (2022-06-16 - Rating: 5)
Princewill was very helpful and patient! -
Review 69 (2021-09-04 - Rating: 5)
Always friendly helpful service with a smile -
Review 70 (2021-01-14 - Rating: 5)
Very prompt and easy to work with -
Review 71 (2021-06-09 - Rating: 5)
Exellent service from mister Logan !!!! -
Review 72 (2020-07-27 - Rating: 5)
Best financial experience yet 🙌 -
Review 73 (2021-02-12 - Rating: 4)
The people who serve you are very kind, my excellent attention.