PointBank
Located in Houston, Texas
Address: 525 S Interstate 35, Denton, TX 76205, United States
Phone: +1 940-686-7000
Rating: 4.3
Services
- Drive-through
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Mortgage lender
- ATM
- Bank
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-02-10 - Rating: 5)
I had the privilege of interacting with Daniel Boles, the Assistant Branch Manager at Point Bank, during a challenging time when my elderly aunt’s account was compromised. Daniel exhibited remarkable patience and empathy. He listened attentively to our concerns, understanding the gravity of the situation. His calm demeanor reassured us during a stressful time. His actions demonstrated that he wasn’t just doing his job; he was looking out for us. Daniel embodies the essence of exceptional customer service. Point Bank is fortunate to have such a dedicated professional leading their team. Thank you, Daniel, for your outstanding care and commitment! -
Review 2 (2023-08-25 - Rating: 5)
I don’t personally bank with this institution, but I would think if I changed from my current banker, I would definitely consider point bank. I was given a check from someone today and had to go cash it at point bank, when I walked in the door of the location on IH 35 and Teasley, in Denton, Texas I was promptly greeted with four friendly hellos, And four people inside waiting to help me out. Good customer service is kind of hard to come by these days in my personal opinion, but these guys did an exceptional job, and if you are an executive for Point Bank reading this, I highly encourage you make sure you retain these valuable assets for your organization. Big time thank you to Brennan, Corwin, Daniel, and Mason. Great job gentlemen. Enjoy your weekend! -
Review 3 (2022-03-31 - Rating: 5)
Chantel McLaughlin was the personal banker that assisted me in opening a new account today. She greeted me as soon as I walked in the door. She was super helpful and informative. She made my 1st experience at Point Bank a good one. -
Review 4 (2022-01-25 - Rating: 5)
While I havent been super thrilled with the new upgrade what I am thrilled with is the staff. I called upset that I havent been able to get into my online account; Hillary was the one to help me. She was so kind, she listened to my problem, was able to help me quickly and helped walk me through how to log in. She was so knowledgeable and nice, so for the new upgrade 1 star, but for Hillary 5 stars!! -
Review 5 (2022-01-25 - Rating: 5)
I recently went to make a deposit at the bank and in a conversation with the teller, Tim, he offered to help me with an issue. As I walked into the Bank there was Chantel waiting to help me. The kindness of the staff was outstanding. They treated me like family. Thank you Tim, Chantel and Daniel. Great customer service! -
Review 6 (2020-10-02 - Rating: 5)
Great team! Always a friendly greeting, Tim always takes good care of my deposits and Bobby is very attentive. They also keep the dollar coins I need for my machines. Can’t beat that level of service! -
Review 7 (2023-03-14 - Rating: 5)
Theresa Rocha and Dominika Davis at the Little Elm Branch are fantastic! They are always available when I need them and handle everything very professionally!!I highly recommend them to help you with all your banking needs! -
Review 8 (2020-11-12 - Rating: 5)
Bobby is fantastic! He has gone above and beyond in helping me find the right accounts for my children and I, and has made the whole process as smooth and seamless as possible. Very much looking forward to the banking relationship he has nurtured with my family. -
Review 9 (2020-10-04 - Rating: 5)
I love this bank! The staff is so friendly and makes me feel like I’m at home. Someone I think her name is Hillary was very helpful explaining my online banking problem and spent the time to go over it with me. Thanks for all you do 😃 -
Review 10 (2020-11-12 - Rating: 5)
Point Bank is a great bank with the best costumer service. Bobby Wall is the branch manager and he leads his team with excellent leadership. His knowledge in banking is extensive. -
Review 11 (2021-06-16 - Rating: 5)
I walked in and Ms. Mclaughlin was super helpful in helping me feel like a special person and not just anybody on the street. She was very informative and kind. 10/10 on the customer service. -
Review 12 (2018-04-28 - Rating: 5)
Nicest people ever! I have used this bank for 3 years. This location has the most helpful staff who also treat my children very well when they come in to deposit. -
Review 13 (2022-01-05 - Rating: 5)
Chantel and Daniel both did an amazing job made me feel right at home as soon as I walked in this is a great family business that needs more support from the public so they can expand -
Review 14 (2019-06-25 - Rating: 5)
Such a great, friendly bank. They do so much for the business community - including Free Business Breakfast and Networking Events. They are an asset to the communities they serve. -
Review 15 (2021-02-25 - Rating: 5)
PointBank is amazing. We applied for a loan, the staff was very friendly. Wonderful experience with everyone. -
Review 16 (2021-03-10 - Rating: 5)
Im a manager at a restaurant and I have to come here every morning to make the deposit from the night before.This bank is amazing, friendly staff and they always help me out with anything, coming here is my favorite part of my day. -
Review 17 (2023-09-22 - Rating: 5)
Mason was awesome at the South Denton branch! Great customer service and professionalism! -
Review 18 (2020-10-02 - Rating: 5)
I Love the staff they are fun and friendly and professional! Hillary and Aisha for President! -
Review 19 (2022-05-31 - Rating: 5)
Lovely staff! They are always very friendly and super helpful. -
Review 20 (2016-12-08 - Rating: 5)
This location has the nicest people ever. They are always so quick and friendly. -
Review 21 (2020-09-28 - Rating: 4)
Good service ! Tellers call me by my name as soon walk in . -
Review 22 (2020-09-25 - Rating: 5)
Wonderful service! Great people and love coming here! -
Review 23 (2020-09-25 - Rating: 5)
They’re super cool people. -
Review 24 (2017-06-21 - Rating: 5)
Always friendly and always helpful