PenFed Credit Union
Located in Houston, Texas
Address: 37th St Building 322, Fort Cavazos, TX 76544, United States
Phone: +1 800-247-5626
Rating: 4.2
Services
- Drive-through
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Cash advance
Categories
- Mortgage lender
- ATM
- Bank
- Car finance and loan company
- Check cashing service
- Financial consultant
- Financial institution
- Loan agency
- Money transfer service
- Credit union
Photos
Latest AC Repair Services in Houston
Comments
-
Review 1 (2025-02-22 - Rating: 5)
Was recently approved for a HELOC and this is by far the best Credit Union ever! Such excellent customer service! Such an easy process! -
Review 2 (2016-09-09 - Rating: 5)
My hubby and I have been members of PFCU almost 20 years and this is a great credit union, they have great rates, often lower than USAA and we have never been denied for a loan of any type and often times we have received an instant reply at the time we submitted the application. Recently they changed the payday deposit to one day prior to your actual pay date, this is a good thing because it shows that they are trying to compete and comply with the other banks in the area. Most of the time when I go into the bank, the service is always pleasurable and the Tellers are nice and professional. I would highly recommend this credit union to anyone, -
Review 3 (2021-09-23 - Rating: 5)
I recently set up a new membership in person with Penfed with a young lady named Jennifer. This is what banking should be about, great service. I had an issue trying to set up the account online but there was a verification issue with documents I had uploaded. I brought the original document in and Jennifer promptly took care of the problem and I felt like she had been my personal banker for years. -
Review 4 (2022-01-06 - Rating: 5)
PenFed on Fort Hood has impeccable customer service. Jennifer considered my feelings of losing a loved one and really made an uncomfortable situation, friendly and personable. I was referred by a friend and I am so glad I took their advance. -
Review 5 (2024-06-04 - Rating: 5)
The process was fast and simple. I definitely feel like I got the best offer with PenFed. -
Review 6 (2023-12-19 - Rating: 5)
Friendly. Easy processes. Fast funding. Comparable rates. Mobile app for payments and transfers. -
Review 7 (2021-04-29 - Rating: 5)
I am a Federal Government employee and I find PenFed Credit Union representatives to be very knowledgeable and the institution has a variety of financial products. -
Review 8 (2022-06-08 - Rating: 4)
Nice location in the heart of Fort Hood, TX. No help unless you bank here. No check registers at this location. Time to go paperless. -
Review 9 (2020-12-09 - Rating: 5)
Fort Hood branch and Temple branch are very helpful in getting you set up with an account and taking care of your financial needs. -
Review 10 (2016-01-20 - Rating: 5)
They have helped me and my family in times of need they are always polite make sure to greet you at the door and help assist you. They have short lines and get you in and out I like them by far they are better then usaa to me anyways!!!!! -
Review 11 (2021-03-13 - Rating: 5)
PenFed Credit Union is always friendly and very helpful. They have great products and awesome service. -
Review 12 (2021-06-26 - Rating: 5)
The Fort Hood branch has such a good customer service! Keep up the good work! -
Review 13 (2022-04-09 - Rating: 5)
I have been banking with Pen Fed for years and they are the best in all aspects. -
Review 14 (2019-03-27 - Rating: 5)
The people here are great, very knowledgable about what they do. The manager is very helpful towards folks that are new to the area. -
Review 15 (2021-08-29 - Rating: 5)
The easiest application I have ever filled out. Great customer service help. -
Review 16 (2021-05-18 - Rating: 5)
Great customer service. I went to the Penfed on Ft hood. Very clean place. -
Review 17 (2022-01-14 - Rating: 5)
Great job, I new I could depend on pen federal credit union -
Review 18 (2021-10-16 - Rating: 5)
A great company with an excellent customer service. Thank you! -
Review 19 (2018-09-17 - Rating: 4)
High interest rates. Friendly people. Unfortunately, most bill-pay options are in the D.C. area. -
Review 20 (2019-07-30 - Rating: 5)
My bank -
Review 21 (2021-01-14 - Rating: 5)
Great -
Review 22 (2015-05-21 - Rating: 5)
Great realibility