Parkstone Mortgage, LLC
Located in Houston, Texas
Address: 6002 Rogerdale Rd Suite 530, Houston, TX 77072, United States
Phone: +1 832-613-9302
Rating: 4.9
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Mortgage lender
Photos
Latest AC Repair Services in Houston
Comments
-
Review 1 (2024-07-30 - Rating: 5)
Very professional and on point simply said. The staff in whole answered my questions thoroughly. Sean Ellis is amazing as well as my Realtor, Paul Henry, who was outstanding in assisting me with the transaction, overview, and communication with your staff Mr. Smalling. Will recommend of course. Thank You for all the assistance in helping me purchase my Dream home. Thank all of you to include Vanessa, Mimi, Nick, Anthony, Ashley, and Cristopher.And last but not least, to My Father who has instilled the strength to not be afraid and move forward with no doubts, have courage and above all believe in yourself. He attended the closing via virtual. -
Review 2 (2024-10-25 - Rating: 5)
Parkstone mortgage was good to us especially Amy she is the best. So if you’re looking for good communication and someone you can depend for information Amy is the one. No problems on our end. -
Review 3 (2025-01-06 - Rating: 5)
Loan Officer Customer Experience ReviewWorking with Mimi was an absolute pleasure! She was professional, knowledgeable, and made the entire loan process seamless. Mimi kept me informed every step of the way, patiently answered all my questions, and provided tailored solutions to fit my needs. Her attention to detail and proactive approach made me feel confident and supported throughout. I highly recommend Mimi to anyone looking for a reliable and dedicated loan officer. Thank you, Mimi, for your exceptional service! -
Review 4 (2025-02-24 - Rating: 5)
Paul Lacy and the Parkstone team did a great job. They did an incredible job getting my loan through in a short timeline.I do recommending shopping around the home owners insurance if you need it. -
Review 5 (2025-01-02 - Rating: 5)
Paul Lacy with Parkstone Mortgage had explained the whole process from the beginning and had asked me to have my documents ready to upload to the portal as quickly as I can to keep things going smoothly. He made my journey to getting into my new home quite painless and easy. He did an awesome job!!! -
Review 6 (2024-11-12 - Rating: 5)
I had a very complex situation with my loan. Kim took over and worked countless hours for me to make sure everything was made right. She truly went above and beyond to make sure I was taken care of! also a big props to her upper management for working with her to help us get everything figured out. thanks again ! -
Review 7 (2024-10-21 - Rating: 5)
Cris responded immediately to all my questions. I was able to do most business by email at a time of my choosing, so as not disrupting my workday.I had other choices for originating the loan, but Criss rapid responses were the reason I chose ParkStone. He was there when I needed him. -
Review 8 (2024-10-08 - Rating: 5)
We needed to find a home in a week and move in less than 30 days. With the stressful situation our family was in Cris helped make the process as smooth as possible. He stayed on top of all of the paperwork needed to make sure we stayed on track with our timeline. He worked to help get us the best rate with our short time constraints. He was very helpful with any questions or concerns we had. We moved from California and he remained available despite our time zone differences. We truly appreciate Cris’s assistance during our very stressful moving process. -
Review 9 (2023-11-18 - Rating: 5)
Eric helped us from day one! He believed on us and helped us reach our goal! He was always attentive and kind. We were blessed to work with Eric on this buying process. Thank you for helping us find the best deal and your hard work! -
Review 10 (2024-10-16 - Rating: 5)
Prompt response to questions and willingness to assist even if it meant bringing other people on board to clarify issues. Cris and his team were knowledgeable and guided us with grace and thoughtfulness. We greatly appreciate your help. -
Review 11 (2024-09-10 - Rating: 5)
Bob was very consistent in communication & explanation of terms and numbers, at any time that we called. He truly made us feel as though we were his ONLY clients, which we are sure we were not. He even managed to keep our mortgage payments below the number of our max goal! -
Review 12 (2024-03-26 - Rating: 5)
Exceptional Service and Expertise: A Review of Parkstone Mortgage and Paul LacyI recently had the pleasure of working with Parkstone Mortgage and specifically with their mortgage professionals, Paul Lacy and Vanessa Perez, and I couldnt be more impressed with the level of service and expertise I received throughout the entire process.From the moment I reached out to Parkstone Mortgage, I was greeted with professionalism and a genuine desire to help me navigate the complexities of securing a mortgage. Paul Lacy, in particular, stood out for his exceptional knowledge and dedication to ensuring that I found the best possible mortgage solution for my needs. I’m most gracious for his willingness to go up and beyond, in this economy, to help me get in contact with a company he recommended to secure a much more cost effective home insurance quote.One of the most striking aspects of working with Paul was his ability to explain complex financial concepts in a clear and concise manner. He patiently walked me through every step of the process, taking the time to answer all of my questions and address any concerns I had along the way. This all goes for his team, especially Vanessa Perez and both their communication skills were exemplary, and I always felt informed and supported throughout the entire process.Pauls expertise in the mortgage industry was evident in the personalized guidance he provided. He took the time to understand my financial situation and goals, and he worked tirelessly to find a mortgage option that was tailored to my specific needs. His attention to detail and dedication to securing the best possible terms for me were truly impressive.Beyond his technical expertise, Pauls professionalism and genuine concern for his clients well-being truly set him apart. He was always accessible and responsive, promptly returning calls and emails and ensuring that I felt valued as a client.Thanks to Paul Lacy, Vanessa Perez and Parkstone Mortgage, what could have been a daunting and overwhelming process was instead smooth and stress-free. I wholeheartedly recommend their services to anyone in need of mortgage assistance. If youre looking for a mortgage advisor who combines expertise with exceptional service, look no further than Paul Lacy and Parkstone Mortgage. -
Review 13 (2024-06-13 - Rating: 5)
I recently had the pleasure of working with Emily to close on my house, and I can’t recommend her enough! From day one, she was incredibly helpful and made the entire mortgage process a breeze.What really impressed me was how she took the time to explain everything in simple terms. I had so many questions, and she patiently answered each one, making sure I felt comfortable and informed every step of the way. She was always just a phone call or email away, and her quick responses really put my mind at ease. She even went above and beyond on the day of my closing to make sure I had the correct documents, which I really appreciated.If you’re in the market for a mortgage lender who is knowledgeable, reliable, and genuinely cares about their clients, look no further than Emily at Parkstone! She made buying my home a truly positive experience! -
Review 14 (2024-04-25 - Rating: 5)
I had a fantastic experience with this mortgage lender, primarily due to their exceptional customer service and transparency throughout the lending process. The team was incredibly responsive, answering all my questions promptly and ensuring I understood each step. The efficient handling of all the paperwork made the whole process stress-free. I felt valued as a customer, and its clear that they prioritize client satisfaction. Highly recommend! -
Review 15 (2024-12-30 - Rating: 5)
PROFESSIONAL, POLITE, PATIENT, TRANSPARENT, HONEST, TRUSTWORTHY and INFORMATIVE.I COULD NOT HAVE BEEN BLESSED WITH A BETTER PROFESSIONAL. THANK YOU FOR YOUR EXCEPTIONAL SERVICE . :-) -
Review 16 (2024-07-22 - Rating: 5)
Terrific service. My sales guy Mike Smalling was extraordinarily helpful in walking us through the process, and processor Heather Dearborn swiftly got our conditions reviewed and cleared through underwriting so that we could close on time. Highly recommended! -
Review 17 (2025-01-24 - Rating: 5)
Very communicative, helped me find a better insurance than I could find. Very nice people. -
Review 18 (2024-03-29 - Rating: 5)
Karen Anderson from Parkstone did an excellent job helping us navigate the mortgage application process, especially during a volatile period in the market. She “went the extra mile” and offered to meet with us in person to explain all of our various options once we were approaching closing and needed to finalize all of the terms of our loan, which was incredibly helpful. She was very knowledgeable and detail-oriented, which allowed us to have everything in order and ready by our closing date. We were very pleased with our experience with Parkstone Mortgage. -
Review 19 (2025-02-07 - Rating: 5)
Amy was great! Very knowledgeable and hello to secure my new mortgage. -
Review 20 (2024-06-24 - Rating: 4)
Parkstone Mortgage made the entire process smooth and stress-free. Their expertise and personalized guidance ensured I got the best mortgage deal. Great service from start to finish! Highly recommend! -
Review 21 (2024-03-07 - Rating: 5)
Bob made the process super easy. We had an understanding from the very beginning and it made everything flow easily. I provide quick responses to him which made everything from start to finish run without any issues. I really appreciate this level of service as it made the house buying process very easy. Thank you to Bob and Team. -
Review 22 (2024-07-30 - Rating: 5)
Paul was very helpful from the start of our home buying process during searching/ pre approval, all the way to the closing table. I would definitely recommend working with Parkstone! -
Review 23 (2023-05-23 - Rating: 5)
Bob was super responsive! Answered all my concerns even on a weekend. All documents were easily accessible and you were able to track your loan status. -
Review 24 (2024-03-13 - Rating: 5)
I dont think that I have ever been involved in assembling such a large collection of personal documents before (49 total, by my last count). Karen had the ability to be patient with us, to explain why each document was required and keep us up-to-date about which other documents might be needed, so that we could work ahead of time. Overall she did an outstanding job. -
Review 25 (2024-09-05 - Rating: 5)
Parkstone was great to work with. They made the lending process seem so simple. I would definitely recommend them to family and friends. -
Review 26 (2024-05-22 - Rating: 5)
We cannot thank Parkstone Mortgage enough! They made the process so easy. We traveled from California to Texas. PM was able to meet our home builders closing date!Thank you again!Jim and Danielle Belton -
Review 27 (2024-03-28 - Rating: 5)
Jennifer and Thaisa were professional, attentive, and highly knowledgeable. They guided us through the loan process with clarity, addressing all our concerns promptly. Communication was seamless, and they were always available when needed. Thanks to them, we closed on our dream home smoothly and quickly. I highly recommend Parkstone to anyone seeking mortgage services. -
Review 28 (2023-11-21 - Rating: 5)
I had a great experience with Parkstone Mortgage Loan officer Karen Anderson. She was kind, considerate, and concise when offering advice, options or answering questions. She made the whole process less anxiety filled. Im glad I made the decision to choose Parkstone Mortgage. I would definitely recommend others because of the Great customer service and Knowledge base. -
Review 29 (2024-03-07 - Rating: 5)
Had the best process with Parkstone mortgage. Karen was the best we have ever worked with during this stressful period. She made everything so easy for us and always on-top of everything!!! Thank you!! I really recommend this company for your mortgage company hands down!!!!!! -
Review 30 (2024-08-25 - Rating: 5)
Bob Hoffman and his team were very helpful throughout my mortgage loan process, very nice people to deal with. Best wishes! -
Review 31 (2023-12-08 - Rating: 5)
Karen and Thassia have been phenomenal to work with. Their team worked relentlessly to help make sure we can close on time. They took the time to walk through the process of financing and answered all of our questions. We are grateful to have worked with such a wonderful team. -
Review 32 (2024-02-29 - Rating: 5)
The experience with Jennifer was amazing. She was available and definitely helped along the way. We were able to close sooner and enjoy our new home. We definitely will keep her in mind moving forward. -
Review 33 (2023-12-05 - Rating: 5)
Karen was absolutely amazing! Her communication with my wife was superb. We honestly cant say enough nice things about her. She deserves a raise and many bonuses. She went well over above and beyond and we cant thank her enough. I can tell she really did everything within her power to help is in this unknown territory. She has made this experience as first time home buyers easy to understand and made things happen. -
Review 34 (2024-05-13 - Rating: 5)
Our loan application was a seamless process and Paul was always there to help us go through it, and asnwer any questions we might have along the way. I highly recommend Parkstone Mortgage for your next home purchase. A+ -
Review 35 (2023-09-01 - Rating: 5)
Chris was wonderful in helping us through the loan process for our new home! Always attentive to what we needed , Chris was very prompt in returning our calls, texts and emails. He helped us lock in the loan we needed in a very efficient way and we never had to worry about the extra details. Chris made the home buying experience more pleasurable and easy. I would recommend home to anyone who is serious in buying a home! -
Review 36 (2023-12-28 - Rating: 5)
Karens expertise and professionalism truly shine in her role as a loan officer. Not only does she patiently address questions, but her guidance throughout the entire process instills confidence. Her commitment to ensuring clarity for those new to the experience sets her apart. Choosing Karen is not just a recommendation; its a decision for a smoother, well-guided financial journey. -
Review 37 (2024-02-05 - Rating: 5)
Karen and her team worked very well for us in our home buying process. Communications were frequent which kept us well informed during the whole progression of our loan. 10/10 highly recommend. -
Review 38 (2024-05-13 - Rating: 5)
So happy to have had Jennifer as my loan originator. She was exceptional from start to finish, ensuring a seamless process, consistent follow-up, and constant availability whenever I needed assistance. -
Review 39 (2024-02-05 - Rating: 5)
Jennifer Borunda was AMAZING! Thorough, kind, efficient, and attentive to our needs, with a keen attention to detail. I was always able to get ahold of her when I had questions and her answers were very helpful and she always provided more than we asked! -
Review 40 (2024-10-17 - Rating: 5)
Paul and the whole Parkstone team was great with helping me through the loan process. -
Review 41 (2023-06-03 - Rating: 5)
Buying a home can be very stressful. Bob and his team were very patient and helpful throughout the entire process and they were always available to answer any questions and/or concerns that we had. Great job, Team! We are so thankful to have had this great experience with you. -
Review 42 (2024-05-12 - Rating: 5)
Great experience overall. Paul and his team communicated effectively and in a timely manner without leading us astray. 100% recommend -
Review 43 (2024-07-08 - Rating: 5)
Mike and his team were responsive, courteous, and timely. They worked with us to explore all possible options and we were able to close in time for a holiday weekend. -
Review 44 (2024-03-15 - Rating: 5)
We were fortunate to have Paul a professional and knowledgeable loan ordinator. He supported us throughout the entire process from application to closing. Thanks to him we have the house we had always dreamed about. -
Review 45 (2023-06-06 - Rating: 5)
Eric and Vanessa did an exceptional job in making sure that my loan was approved and that I understood everything as a first time homebuyer. I am extremely grateful for Eric for taking time out of his days and evenings to answer my questions and address my concerns. I had heard horror stories about lenders and underwriters making clients write several explanation letters. That was not the case for me, which made this experience even more sweeter. Id highly recommend Parkstone Mortgage to my friends and family. Thank you all for being exceptional and understanding! -
Review 46 (2024-04-29 - Rating: 5)
Vanessa Perez and Emily (Rial) Holsomback very amazing. They made the entire process from application to clear to close very easy for me by being proactive and extremely helpful. Thank you, Parkstone Team! -
Review 47 (2023-07-28 - Rating: 5)
Eric went above and beyond helping us in financing our home! He was clear, fast and responsive in addressing our queries and concerns. He helped us in getting the best financing deal! He is excellent in what he does! We can’t be happier! Thank you so much, Eric! -
Review 48 (2024-08-21 - Rating: 5)
Bob was very transparent and helpful. He offers quality service, second only to his communication. -
Review 49 (2024-05-30 - Rating: 5)
This was the best homebuying experience! I recommend Bob, my loan officer to everyone. The knowledge, patience and information provided during this process made it so smooth for me! -
Review 50 (2023-09-26 - Rating: 5)
Bob Hoffman did an outstanding job with helping me finance my new home. He was calm when I needed him to be...which was all the time. He answered all of my questions. I would recommend him to friends and family. Thx Bob -
Review 51 (2023-12-11 - Rating: 5)
Karen was very easy to work with. She communicated clearly and promptly. She made our home buying experience about as stress free as she could. -
Review 52 (2024-06-27 - Rating: 4)
Great service provided by Parkstone. Special thanks to Scott, Mike and Mimi for their professionalism and support during this process. -
Review 53 (2023-09-12 - Rating: 5)
Our experience with Drew Russo was smooth and straightforward, all of our questions were addressed in a timely manner, and the entire process went as expected. Would highly recommend. -
Review 54 (2024-08-06 - Rating: 5)
Super easy to work with. Quick on responses, and document management was efficient and easy through the portal. -
Review 55 (2023-03-28 - Rating: 5)
Jason and his team were always there for us. Very responsive and quick to get back to us, even at odd hours in the day. They made the entire process for a first time home buyer quick and painless. I would definitely recommend them to any friends or family that are in the market for buying a house. -
Review 56 (2025-02-27 - Rating: 5)
No issues all went smoothly. -
Review 57 (2024-11-14 - Rating: 5)
Kim was very helpful and made the loan princess simple. -
Review 58 (2023-11-22 - Rating: 5)
Thank you Bob for making the whole process runs very smooth. You were great from beginning to end. We are very happy with our new home. -
Review 59 (2024-07-04 - Rating: 5)
Jennifer was excellent and her guidance throughout the process was exceptional! We are very happy with her service! -
Review 60 (2023-03-19 - Rating: 5)
Chris was absolutely amazing! Im in the mortgage business and I myself will say Chris is truly one of the best to ever do it! It was a pleasure working with Chris and I will never forget this great experience! Thank you Chris, Thank you T and thank you Parkstone for being the vessel in financing my dream home! -
Review 61 (2023-01-02 - Rating: 5)
Was a very good experience working with Parkstone Mortage (Eric). He worked with us and was very informative during the process. He also would ask us if we had any concerns that he could help us with. Very professional. Highly recommend. -
Review 62 (2023-03-02 - Rating: 5)
I am a first time home buyer in the state of Texas. The website from the pre-approval process to the loan process was very good. I was able to submit the documents and additional documents as necessary. The communication between Jason Hauck and myself was very good. Jason responded to all of my questions within hours. Overall, it was a great experience. -
Review 63 (2024-01-01 - Rating: 5)
Karen is very professional when it comes to her work. She worked extra mile just to help us closed on time. Well definitely refer her to our friends. -
Review 64 (2023-10-04 - Rating: 5)
Parkstone Mortgage is an amazing lending institution. Theyre not my primary bank but I chose them as my home lender and it was the best decision ever. They will take care of business and be with you throughout the entire process. -
Review 65 (2022-09-05 - Rating: 5)
Eric was very supportive and patient with us. He helped us through each step along the way providing a thorough explanation of what was needed to complete each step. We are fortunate to have Eric and the entire Parkstone team working with us. -
Review 66 (2024-03-11 - Rating: 5)
My wife and I chose Parkstone as our mortgage company. All the people we worked with were professional, they gave a good interest rate, and they processed all our paperwork in a timely manner. -
Review 67 (2024-07-01 - Rating: 5)
Great service, super responsive, and felt like I was working with a professional teammate to get my loan closed as soon as possible. -
Review 68 (2025-03-03 - Rating: 5)
Great people and very knowledgeable. -
Review 69 (2024-11-26 - Rating: 5)
Go to for home mortgage need . 10/10 Reliable, responsible, responsive -
Review 70 (2025-02-24 - Rating: 5)
Great experience! Thank you! -
Review 71 (2024-08-07 - Rating: 5)
Cris Vento was very knowledgeable, personable, and communicative. Fantastic experience. -
Review 72 (2023-10-02 - Rating: 5)
Paul and his team were knowledgeable, professional, and friendly. They made the entire process as easy and stress-free as possible. -
Review 73 (2022-06-29 - Rating: 5)
Celina is the absolute best in the Mortgage Industry! After many months of weekend phone calls, terrified new construction buyers and tears, she stuck with us through it all! She has been with us from start (Jan) to closing (yesterday). She was always the calm voice of reassurance that everything would be OK. We started this journey with another mortgage broker with bad advice at every turn so they could make a buck. Thank God our sales representative pointed us to Parkstone and Celina. There arent enough good things I can say. Celina from the bottom of Dannys and my heart, you made our dream a possibility! -
Review 74 (2024-08-16 - Rating: 5)
I highly recommend Parkstone Mortgage. The people are super responsive and provide you with all the support you need. -
Review 75 (2023-10-18 - Rating: 5)
Bob and Vanessa were great to work with through the home buying process. They were very transparent and communicative. -
Review 76 (2023-09-29 - Rating: 5)
Chris was always in communication with us. He always made sure we knew our options. He was always friendly and treated us with respect. -
Review 77 (2023-10-17 - Rating: 5)
Eric and Vanessa were great to work with. Their support and advice was greatly appreciated. Thank you both for making this a great experience. Thanks -
Review 78 (2023-11-19 - Rating: 5)
Thank you Bob for making the whole process runs very smooth. Thanks for your professionalism, patience, superb communication and the overall great experience! -
Review 79 (2024-04-17 - Rating: 5)
10/10 experience. Made the process a breeze, will be using Emily and parkstone mortgage for my future transactions that’s for sure. -
Review 80 (2022-09-01 - Rating: 5)
Parkstone Mortgage, Eric Hilstad and Thaisa Silveria made my mortgage loan process very easy. They were readily available and always responded in a timely manner. They made things super simple. -
Review 81 (2024-03-07 - Rating: 5)
5 star experience from Parkstone. Will definitely recommend to family and friends and will do it again if I had the chance. -
Review 82 (2024-07-03 - Rating: 5)
A reliable company that you will want to do business with. A great firm that I would love to work with again. -
Review 83 (2023-12-22 - Rating: 5)
Our experience was great. The team was able to accommodate us nicely and worked really hard to get us closed promptly! -
Review 84 (2023-02-14 - Rating: 5)
Eric and team did a great job from start to close. They were very helpful and kept me informed every step of the process. -
Review 85 (2022-04-01 - Rating: 5)
I really enjoy working with Parkstone Mortgage. The team is extremely attentive, caring and make the mortgage process easy. I would highly recommend Parkstone Mortgage to anyone looking for a loan! -
Review 86 (2022-12-13 - Rating: 5)
Marti Moormann was a pleasure to work with and took some of the sting out of the process. Highly recommend her and her associates. -
Review 87 (2024-07-05 - Rating: 5)
Great people that were quick to process requests and detailed instructions provided -
Review 88 (2024-05-08 - Rating: 5)
The process was very smooth and fast. Communication was excellent. -
Review 89 (2024-06-04 - Rating: 5)
She was very responsive to our questions..even in the middle of a major power outage! -
Review 90 (2024-08-05 - Rating: 5)
Very satisfied! Thanks for everything, Jennifer! -
Review 91 (2023-08-25 - Rating: 5)
Great customer service, and personable staff, that really made our home buying process simple and painless. -
Review 92 (2024-07-16 - Rating: 5)
Easy process, got a great deal. Quick response -
Review 93 (2023-12-28 - Rating: 5)
Wonderful home buying experience. Five stars all the way around! -
Review 94 (2023-05-31 - Rating: 5)
Working with Bob and Parkstone Mortgage made our second home buying experience amazingly easy and stress free!! -
Review 95 (2023-03-02 - Rating: 5)
Best company everPaul Lacy very awesome guy very experiencedWill recommend a millions time to everyone -
Review 96 (2024-02-20 - Rating: 5)
Ease of communication,friendly,and knowledge of processes that set our minds at ease -
Review 97 (2024-07-04 - Rating: 5)
Better proceed than previous places I’ve used in the past -
Review 98 (2023-02-28 - Rating: 5)
Always available, ready with an email/call/text. Great service! -
Review 99 (2023-10-01 - Rating: 5)
Happy for the great construction for the new houseBeautiful and amazing people -
Review 100 (2023-11-28 - Rating: 5)
Love, working with the company easy process buying the home and paperwork -
Review 101 (2023-01-25 - Rating: 5)
Great process while working with Paul Lacy our Loan officer. -
Review 102 (2024-04-30 - Rating: 5)
This service was quick, convenient and friendly -
Review 103 (2022-08-04 - Rating: 5)
John Townes at Parkstone Mortgage was extremely helpful and easy to work with. -
Review 104 (2024-08-12 - Rating: 5)
Great Experience and Supportive -
Review 105 (2023-09-19 - Rating: 5)
Thank you again for your mortgage services! -
Review 106 (2023-06-15 - Rating: 4)
Good support and commitment along the process -
Review 107 (2024-08-09 - Rating: 5)
Great service. -
Review 108 (2023-08-22 - Rating: 5)
Very efficient and great communication -
Review 109 (2023-09-26 - Rating: 5)
Best Communication with Eric Hilstad -
Review 110 (2023-09-30 - Rating: 5)
Great people and great service. -
Review 111 (2024-03-28 - Rating: 4)
Got me in my home! -
Review 112 (2023-01-13 - Rating: 5)
👍 -
Review 113 (2023-09-01 - Rating: 5)
Timely and Great communication -
Review 114 (2023-09-27 - Rating: 5)
Communication was excellent. -
Review 115 (2023-09-06 - Rating: 5)
Communication, availability