Neighborhood Credit Union
Located in Houston, Texas
Address: 2760 Justin Rd, Highland Village, TX 75077, United States
Phone: +1 214-748-9393
Rating: 4.5
Services
- Drive-through
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Mortgage lender
- ATM
- Car finance and loan company
- Financial planner
- Credit union
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-06-18 - Rating: 5)
**5-Star Review for Exceptional Bank Teller Service**I recently had the pleasure of being assisted by Johnathan at Neighborhood credit union, and I cant praise their service enough. From the moment I approached the counter, Johnathan greeted me with a warm smile and a friendly demeanor, making me feel welcomed and valued as a customer.Their professionalism and efficiency were immediately evident. They handled my transactions with precision and speed, ensuring that everything was processed accurately. I had a few questions about different banking services, and Johnathan was incredibly knowledgeable and patient in explaining all the details, helping me understand my options clearly.What stood out the most was their exceptional customer service. They went above and beyond to make sure all my needs were met, providing personalized solutions and offering helpful advice without making me feel rushed. Their positive attitude and willingness to assist truly set them apart.In addition to their technical skills and expertise, Johnathan demonstrated excellent communication skills and a genuine desire to help. They made what could have been a routine banking visit into a pleasant and memorable experience.I highly recommend Johnathan and Neighborhood Credit union for their outstanding service. It’srefreshing to encounter such dedication andprofessionalism in the banking industry. Thank you, Johnathan for your exceptional service – you’ve earned a loyal customer!**Rating: ⭐⭐⭐⭐⭐** -
Review 2 (2024-06-20 - Rating: 5)
Johnathan at the Highland Village branch was amazing!! He made my experience very easy and fast! I had several questions about my account and he took time and answered every question with detail and was extremely patient with me. I would highly recommend him for any services you have! -
Review 3 (2024-06-18 - Rating: 5)
I will be recommending this place because of Johnathans excellent service. Professionalism and knowledgeable employees are what the public wants and Johnathan exceeds this requirement. Great job, Johnathan!! -
Review 4 (2024-06-06 - Rating: 5)
Had a great experience with the credit union for my vehicle loan. Justin Hess was very knowledgeable and easy to work with. -
Review 5 (2024-06-18 - Rating: 5)
I had excellent service from Johnathan, he was patient and very knowledgeable of his job. He ensured that all of my questions were answered, thank you so much for all of your help Johnathan! -
Review 6 (2024-06-20 - Rating: 5)
Had a great experience with Neighborhood Credit Union. I was helped by Jonathan who was efficient and so personable I felt like I was in great hands! Highly recommended!! -
Review 7 (2024-06-19 - Rating: 5)
Johnathan’s skills and experience shows! He has great customer service skills and was very patient at explaining things to me. Thanks Johnathan! -
Review 8 (2024-06-18 - Rating: 5)
Johnathan was really friendly and easy to talk to , he helped me out with some questions I had on a account he was very knowledgeable and courteous . -
Review 9 (2023-07-18 - Rating: 5)
NCU has been the best credit union for our family needs. From personal checking and savings accounts to car loans and our daughters savings account. The Branch Manager Justin has been amazing since the beginning. He is thorough, kind and always follows up! We highly recommend NCU! -
Review 10 (2024-06-18 - Rating: 5)
Best customer service! Always friendly and Jonathan was the best bank teller I’ve come across from the Highland village branch! -
Review 11 (2023-10-26 - Rating: 5)
I have banked here for nearly 10 years, and Justin, the manager, always goes above and beyond. I dont live in the area anymore, but have been reluctant to change due to the level of service.Great place with great people. -
Review 12 (2024-06-20 - Rating: 5)
Jonathan customer service was amazing. He really took the time to help me with lots of patience. Thank you Jonathan!!! -
Review 13 (2024-06-18 - Rating: 5)
Visited the bank today greeted by Jonathan. He was friendly and fast.. appreciate the quick service. -
Review 14 (2022-05-07 - Rating: 5)
If you are looking for banking for checking, saving, car loan, CD, and so on, look no further! Credit Unions are where you should bank, not banks! Because credit unions are NOT for profits!We went to open a checking account with Kaley at Highland Village NCU branch for my mother who just moved here from out of state. We had great experience! Everything went smoothly, and its been years since I opened my last account. We are looking forward to banking here again with their products and services! -
Review 15 (2019-07-18 - Rating: 5)
We moved to Lewisville and chose Neighborhood Credit Union. Justin Hess, the branch manager, was our first contact-as we walked through the door, he immediately asked if he could help us. He and the staff were friendly, courteous and professional. Best interaction with a bank I have ever had. -
Review 16 (2024-06-18 - Rating: 5)
Jonathan in the bank branch is wonderfully helpful and knowledgeable without being pushy or aggressive. Highly recommended! -
Review 17 (2020-03-06 - Rating: 5)
I had the pleasure of working with Justin Hess today , the Branch manager of the Highland Village Branch . He was very pleasant and kind to me . Thank you for employing such a valuable and knowledgeable person ! I recommend Neighborhood Credit Union to everyone ! 👌🏼😊 -
Review 18 (2021-12-31 - Rating: 5)
I switched over in large part of how bad my experience was with the bank formally known as BBVA.NEIGHBORHOOD CREDIT UNION is by far the most reliable, personable and with better returns on my accounts.When I was looking at Credit Unions, Neighborhood didnt have the turnover in staff that a well popular other C.U has.Great Company!! -
Review 19 (2024-06-18 - Rating: 5)
If you have an account with NCU, I would recommend coming to this location.Johnathan was extremely helpful and answered all my questions. -
Review 20 (2018-09-10 - Rating: 5)
From the moment we moved back to Texas, we found Neighborhood Credit Union because they were the shared branch for our credit union in California. The staff was great, very friendly and accommodating.Once they opened the Highland Village branch we became members and WE LOVE IT! Meghan and the staff at Highland Village are beyond awesome. We were able to refinance our vehicles and then when we were ready to grow and upgrade our vehicles, Neighborhood Credit Union again stepped up to the plate and financed our needs.If you ever need a credit union that treats you right, like a member and not a number, I cannot say it enough, trust Neighborhood Credit Union. We did and as far as I am concerned this is our financial institution of choice. Thanks Meghan and all of the staff of Highland Village and thanks Neighborhood Credit Union because across the board you are doing it right.P.S. Thanks for always making the Michaelz twins always feel extra special when they come in with Mom and Dad.Sincerely,Brian Michaelz -
Review 21 (2021-11-08 - Rating: 5)
I recently moved to the area and was looking for a credit union to set up an account with. I found this credit union and it was so easy to set up an account with! The staff were super friendly and helpful. Plus the app is super easy to use and convenient. I would definitely recommend! -
Review 22 (2021-06-15 - Rating: 5)
In the matter of about 1 hour these cats had my rate, loan, and paperwork done for my new vehicle and I was driving off. Great rates even on used trucks. I’d definitely recommend them. -
Review 23 (2018-04-03 - Rating: 5)
I consider three important things in my life:As a mother... my kidsAs a professor ...my studentsAs a business woman ...Neighborhood Credit Union.I have been with this Credit Union as a member for many years and I always have a good experience with them. Thank you Mrs. Rondina Posey, for being a such very helpful. Great Credit Union I recommend 100%.Monica Flores -
Review 24 (2024-06-20 - Rating: 5)
Jonathon took such great care of me. I definitely will be coming back -
Review 25 (2017-12-12 - Rating: 5)
Always enjoy my experience working with Rebecca H. at the NCU branch in Highland Village. Shes always willing to go through all my questions and is always a pleasure to work with. -
Review 26 (2018-01-27 - Rating: 5)
Ryan and Rebecca are so awesome! I love the Highland Village location. I drive 20 miles to this branch because they have the best staff. -
Review 27 (2021-10-30 - Rating: 5)
The staff is amazing and very welcoming. Every time I come here they are eager to always be as helpful as they possibly can and are very kind when doing so. Never once had a bad experience here in the years I’ve been coming here. -
Review 28 (2024-05-31 - Rating: 5)
This place is amazing! Always super friendly, efficient and helpful. Thank you guys for everything. -
Review 29 (2020-03-06 - Rating: 5)
Highland Village Branch is great. Justin always has been so helpful in taking care of my account when I did not understand -
Review 30 (2020-01-05 - Rating: 5)
The entire staff are very helpful and knowledgeable. I enjoy going into the lobby for all of my transactions. I get first class service. -
Review 31 (2021-10-13 - Rating: 5)
This bank and their branch manager will bend over backwards to make sure you are satisfied with their service and get you what you need. Ive never experienced a bank like this one. -
Review 32 (2024-06-18 - Rating: 5)
Johnathan had excellent customer service! -
Review 33 (2022-01-02 - Rating: 5)
I love coming to this bank. The service is excellent and it gives you small home town feeling -
Review 34 (2021-10-30 - Rating: 5)
By far my favorite branch. The staff is friendly and helpful. Awesome service. -
Review 35 (2024-05-08 - Rating: 5)
Sarah was awesome to work with this morning 😊 -
Review 36 (2024-04-05 - Rating: 5)
Great people, friendly, and welcoming environment. -
Review 37 (2018-05-11 - Rating: 5)
Great branch does share banking with my out of state fcu -
Review 38 (2020-03-17 - Rating: 4)
Very professional and friendly staff, opening an account was simple. -
Review 39 (2021-05-13 - Rating: 5)
Amazing customer service!! Always helpful and friendly!! -
Review 40 (2020-12-03 - Rating: 5)
The best service! Always polite and efficient! -
Review 41 (2021-12-16 - Rating: 5)
Justin and his team are amazing! -
Review 42 (2022-05-05 - Rating: 5)
The staff was very helpful and friendly -
Review 43 (2022-02-08 - Rating: 5)
Excellent service, in and out in jeffy. -
Review 44 (2022-07-22 - Rating: 5)
Friendly staff and solution based banking! -
Review 45 (2022-01-26 - Rating: 5)
Very friendly staff