Neches Federal Credit Union

Located in Houston, Texas

Address: 1955 Dowlen Rd, Beaumont, TX 77706, United States

Phone: +1 409-860-0800

Rating: 3.8

Review 1 (2025-01-14 - Rating: 5)
I absolutely love being a member of Neches Federal Credit Union! From the moment I joined, they’ve consistently gone above and beyond to meet my financial needs. Whether I needed help finding the right account or exploring loan options, the team was always ready to work with me, offering personalized solutions tailored to my situation. What sets them apart is how friendly and approachable the staff is—every interaction feels warm, genuine, and welcoming.Neches makes banking effortless. Their range of products and services is designed with convenience in mind, and they truly care about helping members achieve financial success. Whether I’m using their online banking platform, applying for a loan, or simply stopping by a branch, I always walk away feeling confident and well taken care of.Thanks to Neches, banking feels less like a chore and more like a partnership. It’s clear they value their members, and that’s why I’m proud to call them my credit union!

Review 2 (2024-07-23 - Rating: 5)
I forgot her name, but the woman who helped me over the phone this morning was amazing! Im trying to go back to school and my payment plan fell through. However, the automatic payment of more than $2600 was about to go through, and I just did not have that much money available. I called them as soon as they opened, and I was sobbing lol. The lady told me to breathe, helped me calm down, patiently explained all my options to me, and even told me that it was okay to cry. She basically doubled as a counselor this morning, and I could not be more grateful for her kindness and patience during such a tough situation.

Review 3 (2015-11-16 - Rating: 5)
I got my first loan from Neches and the service over the phone was 5 star. They called me back for updates. Nicole and Susan were awesome. I was treated fairly and with kindness from these ladies. I recommend this credit union. Ive been a member since 2013.

Review 4 (2023-07-13 - Rating: 5)
Love this credit union for my family and I banking needs! Love that a debit card is allowed for kids starting at 8 to learn spending responsibilities!

Review 5 (2016-07-01 - Rating: 5)
Ive been banking with Neches for over 5 years . The customer service I receive is always Awesome. I love Mrs. Kelly the Branch Manager. Amazing person. The service that Neches offers beats most.

Review 6 (2017-12-22 - Rating: 5)
I’ve had great experiences with Neches. This is the ONLY credit union that I know who will try to help the community with car loans, Christmas loans etc.I would truly recommend them to all my family and friends.

Review 7 (2023-09-08 - Rating: 5)
Excellent member service and this place is our families go-to for all our banking needs.We love Neches!

Review 8 (2023-09-24 - Rating: 5)
Friendly, courteous, quick and helpful. Everyone at this branch delivers legendary service.

Review 9 (2015-01-29 - Rating: 5)
Always friendly and considerate. there is sometimes a little bit of a wait but thats just because its in the middle of beaumont where a lot of people go. love my bank

Review 10 (2022-11-18 - Rating: 5)
I have been a customer of Neches for over 10 years. They are a wonderful company with great customer service.

Review 11 (2023-09-08 - Rating: 5)
Neches has great service, and locations are everywhere in southeast texas.

Review 12 (2016-01-01 - Rating: 5)
Very friendly and helpful. Love this credit Union. I recommend it for everyone.

Review 13 (2017-01-28 - Rating: 5)
Nothing but great service. They answer the phone right away and a live human answers! Most banks arent like that anymore.